Permanent jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Customer Success Executive
Reporting to: Customer Success Manager
Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)
Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)
We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.
Flexible working hours are available after successful completion of the probationary period.
Primary Responsibility
As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.
You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.
The Role
- Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
- Prioritise incoming calls (with occasional outbound calls when required).
- Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
- Prepare daily, weekly, and monthly stats/sales reports as needed.
- Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
- Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
- Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
- Stay up to date with new products and features across CharityJob.
- Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
- Support other internal departments when required and agreed with the Customer Success Manager.
The Person
- Passionate about delivering great customer experiences
- Friendly, confident telephone manner
- Excellent verbal and written communication skills
- Strong problem‑solver
- Organised, methodical, and proactive
- Collaborative team player
Does this sound like you? If so, we’d love to hear from you, so please submit your application now.
The Company
CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them.
We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.
Application Instructions
Please click the ‘Apply Now’ button to submit your application.
Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Do you enjoy building relationships that inspire others to bring lasting change? We’re looking for a Christian who is passionate about seeing people released from leprosy in the name of Jesus. If you’re called to mission and want to use your skills to build God’s kingdom here on earth, we’d love to hear from you!
We’re looking for a relational person to nurture a group of major donors, ensuring that they feel valued, informed and inspired. You’ll help people to fulfil their God-given calling to stand with those in need, increasing financial support for people affected by leprosy. You’ll also play a key part in identifying and developing new business opportunities across philanthropic networks and diaspora groups.
It’s a fast-paced role with a high workload, demanding the ability to balance strategic thinking with hands-on relationship management. You’ll need excellent analytical skills and be able to use data to inform strategy, prioritise opportunities, develop clear action plans and produce clear reporting. Telling emotive stories about the people we support is also vital to this role, so you’ll have an external mentor who will hone your superb writing skills to fundraising perfection. It is likely that you will have had experience in fundraising or a commercial background in a sales or key account management.
You’ll be joining a Christ-centred, fun and supportive team. We have a culture of growing and learning together, providing extensive training in fundraising and international development. We have award winning levels of staff engagement and we’re Charity Times and Third Sector award winners. In addition, you’ll also have exciting opportunities to visit projects overseas.
Today, one person is diagnosed with leprosy every three minutes. It is a disease of poverty, striking the most vulnerable. The physical effects of the disease are brutal, but the social effects are even worse. Severe stigma means that people can be thrown out of their families and communities. Rejected and isolated, they are left with no opportunities and no hope. This is not how God wants people affected by leprosy to live. Our work aims to restore life in all its fullness.
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with 152 years’ experience serving people affected by this disease. We work in nine countries across Africa and Asia.
TLM is a Christian charity, serving people of all faiths and none. You will represent the Mission’s purpose and ethos to external audiences. In this role you will pray with supporters, team members, and people overseas. You’ll also produce Christian communications. There is therefore an occupational requirement for the Senior Partnerships Executive to be a committed Christian.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
Salary: Circa £36,000 per annum + 10% pension contribution.
Contract and hours: Permanent, full-time, 35 hours per week.
Location: Hybrid working with two days per week in Peterborough.
For more information on this role and the work of TLMGB (and to apply), please visit our website via the apply button.
Closing date: Thursday, 23 July 2026.
Preliminary interviews (via Teams): Date to be agreed.
In-person interviews (Peterborough Office): Tuesday, 4 August 2026.
We will shortlist and preliminary interview candidates before the closing date, so please apply as soon as possible.
Registered Charity number 1050327.
The Operations Programme Coordinator provides operational, administrative, and project support across Picker’s portfolio.
The role is currently deployed primarily within the Learning & Development (L&D) team, supporting the effective design, delivery, and continuous improvement of Picker’s L&D programmes and products. The L&D programme offers a range of accredited online and in person training, alongside webinars, practical toolkits, and a global community of practice, to support person centred improvements across health and social care. The postholder may be redeployed, in whole or in part, to support other areas of the Picker offer as organisational priorities require.
The highest quality person centred care for all, always
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and necessary. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Health, Safety and Facilities Officer
The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors.
Key Responsibilities:
· Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice.
· Maintain health and safety records, including DSE assessments, new and expectant mothers’ assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation.
· Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation.
· Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required.
· Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence.
· Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks.
· Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate.
· Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date.
· Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance.
· Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair.
· Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements.
· Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality.
· Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system.
Knowledge, skills and experience needed:
· Experience in a health and safety, facilities, workplace or operations support role.
· Good working knowledge of health and safety principles and their practical application in an office or operational environment.
· Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities.
· Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving.
· Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers.
· Ability to work independently while also contributing positively as part of a wider team.
· A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs.
· Commitment to confidentiality, professionalism and high standards of service.
· NEBOSH General Certificate or equivalent health and safety qualification/training.
· Experience of facilities management within a corporate environment desirable.
· A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 12th July 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245
Holidays: 28 days per Annum
Part time Support Worker
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary: £14.80 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245
Holidays: 28 days per Annum
Part time Support Worker
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary: £14.80 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance
Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.
Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.
Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.
As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.
This is a varied and rewarding role that offers the opportunity to:
• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness
We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.
Role details
Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire
If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.
If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.
To connect and empower transgender, non-binary and gender-diverse individuals by improving wellbeing, self-confidence and resilience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.
We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre.
The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player.
We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.
The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you.
**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**
Please submit your CV and a covering letter of no more than 2 pages, showing how you meet the criteria in the Job Description and Person Specification. Thank you
The client requests no contact from agencies or media sales.
SCIENCE PROGRAMME LEAD - RESEARCH
Thetford
Full time, Permanent
£65,907 per annum + 11% employer pension contribution
We are seeking a dynamic individual with strong people skills and ecological research background to provide leadership across BTO’s research programme, and to work as a small team of senior science leads to support the Director of Science leading BTO’s Science Department. The post will oversee the line management of a number of existing science heads of team, and work collaboratively with many others to achieve strategic and operational goals. The role requires demonstrable experience in supporting, motivating, and leading experienced teams and excellent people management and influencing skills. It will also require experience in developing strategic vision, setting measures of success, securing funding, and ensuring delivery of multiple and often complex projects. The post holder will need skills in, and a passion for, communicating internally and externally; and a background in leading ecological research. Although primarily a management role, there will be opportunities to oversee project development, management and delivery of ecological research projects, and particularly to use the postholder's technical skills to provide strategic and cross-cutting leadership to relevant areas across the BTO. The postholder will be responsible overall for teams comprising over 40 staff and directly line manage the Head of Terrestrial Ecology, Head of Wetland and Marine, Head of Dispersed Threats and Head of Statistical teams. Ideally, the postholder will be based out of the BTO HQ in Thetford, but we would, for the right candidate, consider staff working out of the BTO offices in Stirling, Bangor or Lisburn, near Belfast. You will be able to work from home part of the time on a hybrid working regime and flexible start and finish times can also be accommodated to ensure a good work-life balance.
You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail. Please note that, if you are the successful candidate, you will be required to provide documentary evidence of your right to live and work in the UK. Unfortunately, we are not able to offer visa sponsorship at this time.
WHAT WE OFFER
- £65,907 per annum
- Annual Leave: 25 days per year (plus bank holidays), increasing with service
- Paid 'journey days' (up to 2 days)
- Annual team away days
- Life assurance
- 11% employer pension contribution
- Employee Assistance Programme
- Enhanced sick pay and family leave
- Health cash plan
- Retail discounts through MyLifestyle.
- Cycling friendly employer- gold accredited
- Cycle to work scheme
- Discounts on BTO books, Bird care from Vine House Farm and Opticron
- Free access to BTO training courses
- Flexible working
- Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
- Free car parking
- Effective job evaluation policy
- Coaching and mentoring scheme
- Commitment to creating an inclusive environment and sustainability
Closing date for receipt of applications is 23:59, 9 July 2026 and Interviews will be held on 24 and 27 July in Thetford.
If you have any questions, please contact us.
If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy. We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.
In cases where we receive a very high volume of applications, we may need to limit the number of Guaranteed Interview Scheme candidates progressing to interview.
Charity No. 216652 (E&W); SC039193 (Scotland)
Individual Giving Manager (Acquisition)
The Gurkha Welfare Trust |Salisbury | £40,000-£43,000
If you're a driven individual giving professional looking for a role with real strategic weight, and a cause that will genuinely move you, this is could be the perfect next role for you.
The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage and loyalty. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India.
Our UK fundraising team is based in Salisbury, and this is a key role within it.
The opportunity
You will lead the Trust's acquisition programme; growing our donor base across direct mail, digital, telephone and mid-value channels. This is not a delivery-only role. You will shape strategy, manage agency relationships, own the new donor welcome journey, and work closely with the Individual Giving Manager (Stewardship) to ensure every new supporter is set up for a long-term relationship with us.
There is also something this role offers that very few can: the chance to visit Nepal and see, first-hand, the difference your fundraising makes.
What you will be doing
- Developing and implementing acquisition strategy
- Delivering integrated multi-channel campaigns
- Managing the conversion of one-off donors to regular givers
- Developing and owning the new donor welcome journey
- Monitoring campaign performance, collaborating with creative agencies, and continually testing and refining to optimise results
- Managing income and expenditure budgets with support from the Head of Fundraising
- Working with the Legacy Administration team on legacy marketing for new and existing donors
- Ensuring all campaigns comply with GDPR, Gift Aid and data protection requirements
What we're looking for
- A proven track record in individual giving or direct marketing; hitting targets, managing budgets, delivering campaigns
- Experience across omnichannel acquisition: mail, digital, telephone
- Strong analytical instincts; you use data to make decisions, not just report on them
- Good creative judgement and confidence working with external agencies
- Solid knowledge of GDPR and Gift Aid in a fundraising context
- A collaborative, can-do approach and genuine commitment to the cause
What's on offer
- £40,000 - £43,000 depending on experience
- Up to 10% employer pension contribution
- Enhanced maternity and paternity pay
- Trips to Nepal to see the Trust's work first-hand
- Hybrid working from our Salisbury office
- 25 days annual leave plus Bank Holidays, EAP, free parking
Location: Salisbury, Wiltshire (hybrid)
Salary: £40,000 - £43,000 depending on experience
Contract: Permanent
Deadline: Midday, Monday 13 July 2026
Ready to apply?
Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.
In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.
Closing: midday on Monday 13 July 2026.
We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.
A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Head of Performance and Improvement is a new role that will lead our work to drive excellence in our grant making in England. They will play a critical role in ensuring our grant making is not only delivered, but understood, improved, and aligned with our purpose. This team helps us answer key questions about our grant making:
Are we doing what we said we would? How well are we doing it? What have we learned? And what should we do next?
The Head of Performance and Improvement ensures our grant making is evidence-informed, insight-driven, and continuously evolving.
Partnering with the Head of England Operations and working closely with senior leaders, you will ensure performance insight informs improvements to our grant making as well as feeding into decision-making, and strategic direction. It’s a role that connects information and delivery, helping us fund with confidence and learn with purpose.
Key responsibilities may include:
- Funding Development and Delivery
- Directorate coordination of improvements to our grant making
- Performance Management & Management Information
- Learning & Continuous Improvement
- Grant making Risks & Issue Spotting
- Audit, Oversight & Compliance
- Leadership Collaboration & Strategic Alignment
Interview details:
- Date: Week Commencing 20 July 2026
- Format: Online
- Location: UK-Wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
We will be hosting a briefing session on Monday 6th July, 12pm. To register for the session or for any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Experience of leading a multi-disciplinary team.
- Experience of embedding and establishing performance management frameworks.
- Strong knowledge of the funding cycle and implementing grant making best practice.
- Extensive experience of engaging effectively with a range of stakeholders.
- Excellent communication and negotiation skills, with an ability to communicate complex information to all levels of the business.
- Ability to build strong relationships, influence a range of stakeholders and build buy in to bring about changes for users and customers.
- Strong planning, priority setting and organisational skills within a complex environment.
- Forward-thinking and solutions-focused, able to balance immediate operational needs with long-term strategic goals.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate and motivated Registered Nurse to join our South London clinical team. This is an exciting opportunity to build specialist skills in reproductive healthcare while delivering high-quality, person-centred care that empowers individuals to make informed choices about their reproductive health.
Working alongside an experienced Clinical Services Matron and Clinical Team Leader, you'll receive dedicated support and mentorship to help you develop your clinical expertise and progress your career.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
What You'll Be Doing
You will provide safe, compassionate and high-quality care to clients accessing abortion and contraception services, supporting them throughout their treatment journey. Working as part of a multidisciplinary team, you'll contribute to outstanding clinical outcomes while helping to create a positive and supportive experience for every client.
What You'll Gain
- Specialist ultrasound scanning training
- Training in implant and coil fitting
- Ongoing clinical development and mentoring
- Experience within a specialist area of healthcare
- Opportunities to progress within a national healthcare organisation
What We're Looking For
- Registered Nurse or Midwife with a current and active NMC registration
- Excellent communication and interpersonal skills
- Commitment to delivering high-quality, client-centred care
- Ability to work collaboratively within a multidisciplinary team
About MSI UK
MSI UK is one of the country's leading providers of reproductive healthcare services. Every day, we support people to make informed choices about their own body and future through safe, accessible and compassionate care.
Apply Today
If you're ready to develop specialist skills, advance your career and make a meaningful impact, we'd love to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
We have a growing community of generous, dedicated donors, eager to increase in their generosity; it is our goal to rise to the challenge by partnering with them and facilitating their generosity with biblically grounded, practical guidance.
This is an exciting role supporting a specialist service that requires a high level of accuracy, responsiveness and care. The team manages a broad range of responsibilities, including customer service, account and relationship management, compliance checks, legal and investment-related activity. You will play a crucial role in enhancing customer satisfaction by providing Stewardship donors and partners with a seamless, impactful service that brings our mission to life.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
As a Support Worker, you will provide person-centred support to individuals with mental health and complex needs, empowering them to progress on their recovery journey and develop the skills needed for independent living. Working as part of a dedicated team, you will build positive relationships with service users, carry out assessments and reviews, promote wellbeing and recovery, and work collaboratively with healthcare professionals and partner agencies to deliver high-quality, flexible support tailored to individual needs.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have experience supporting individuals with mental health and/or complex needs and a good understanding of recovery-focused approaches and safeguarding principles. They will possess strong communication and IT skills, the ability to work independently and as part of a team, and experience working collaboratively with healthcare and other statutory services. Flexibility to work shifts, including evenings, weekends and bank holidays, is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.

