Permanent jobs
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Dementia UK is looking for their first Prospect Research Manager to join the Philanthropy and Partnerships team to manage and shape our Prospect Research programmme. This is an exciting new role to the charity as a result of our five-year strategy and ambitious plans to grow and diversify our income. This role will be central to supporting these plans by delivering high-quality insight, strengthening and building pipelines, and enabling the development of high-value relationships across individuals, corporates, and trusts and foundations.
You will work closely with senior stakeholders and internal teams to centralise our prospect research programme by improving and implementing our processes, aligning reporting, and spotting opportunities for fundraising growth and pipeline development. With an overview of all our high value income, working with our finance, clinical and fundraising teams, you will analyse and report on income pipelines, including restricted income, enabling effective forecasting, risk management and strategic planning.
We are looking for you to have experience in prospect research within a high value fundraising or sales environment, have strong analytical skills and confidence working with data and income pipelines. You will be an effective communicator, able to build relationships across teams, and link and present insight clearly.
If you’re passionate about shaping a brand-new prospect research and insight function, then join us to use your expertise to drive smarter decision-making, support long-term income growth, and make a tangible impact for families affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Working as part of the Operations Team you will provide administration assistance to ensure the effective functioning of the Service and also assist with data entry responsibilities. You will also be expected to undertake reception duties when required, helping to welcome clients into our offices.
The role is varied and covers many different aspects of maintaining the organisation and facilities including trouble shooting and being reactive to colleague’s immediate needs.
If you are friendly, well organised and have an eye for detail then this role may interest you. You will need similar experience in a customer facing or administration assistant role in either paid or voluntary and a commitment to work within the aims, principles and policies of the Citizens Advice Service.
The successful applicant will have:
- Experience in providing customer services and administration assistance
- Excellent verbal communication skills including telephone skills.
- Good numeracy and literacy skills
- Excellent attention to detail
- Good IT skills, including MS word, email and the internet.
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the service’s Equal Opportunities policies.
The post holder will be required to work across all our offices in the borough according to operational needs.
Closing date: 9.00am Tuesday 21 April 2026
Interviews: Friday 24 April 2026
A fantastic opportunity has arisen to join a growing team at the Academy, where you will play a pivotal role in delivering:
- An MEL system that drives real change. You’ll go beyond collecting interesting data - focusing instead on strengthening MEL practices to generate meaningful insights, ask the right evaluation questions, and ultimately support improvements that enhance the Academy’s overall impact.
- A high-quality internal support function. You’ll ensure colleagues across the organisation receive timely, expert MEL guidance, advice and hands-on support, enabling them to make informed, evidence-based decisions.
- A robust evidence base on the effectiveness of the Academy’s work. Your contribution will help shape the future programme portfolio and strengthen the Academy’s fundraising efforts by demonstrating clear value and impact.
In this role, you will provide expert support to MEL activity across a diverse product portfolio. This includes supporting the development of MEL plans and frameworks, updating MEL tools and assisting on data collection, cleaning, analysis and management. Your primary focus will be championing the use of data and evidence to inform and improve product design across the Academy.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
For more information and to apply, please visit our careers page.
Closing date: 20 April 2026.
Interview date: w/c 5 May 2026.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day.
HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided.
Relevant experience is desirable but not essential.
Salary: £29,000 – £32,000 per annum
Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)
Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.
Requirements - this job is for you if you:
- Have good written and oral communication skills in English and can liaise with external agencies in a professional manner
- Can communicate compassionately and build trust to help people navigate challenging circumstances
- Have good IT literacy and organisational skills
- Can take initiative as a member of a team
- Can work under emotional pressure and respond to stressful situations professionally and with integrity
What will you do in the role?
- Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings
- Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
- Arrange viewings of suitable properties with clients and liaise with agents and landlords
- Make referrals to hostels and supported housing
- Assist clients to access grants and with benefit claims
- Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
- Update client records and referrers using our CRM system, In-Form.
- Work with the team to keep improving the service
Desirable Experience and skills:
At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:
- Working within a team of professional staff
- Successfully building relationships with a variety of stakeholders
- Experience of working with a charity/third sector organisation
- Working or serving within an organisation with a Christian ethos
- Supporting people to resolve issues with benefit claims
- Personal experience of overcoming homelessness or disadvantage
- Supporting people to access or sustain accommodation
Equal Opportunities:
HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.
Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.
We look forward to hearing from you!
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Advisor
Programme Overview
The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.
There role is based in our busy Southampton office with travel to Ringwood or Winchester.
The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress.
Primary Duties and responsibilities:
- Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
- Assessing the customer’s starting position to decide how to best meet their needs.
- Building rapport and a positive working relationship with each customer.
- Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
- Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
- Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
- Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
- Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
- Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.
Skills and experience:
Required
A passion for working with people and have a solution focused approach
Experience of working in a customer focused, target driven environment.
Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
A level of independence and professionalism to work independently and in a small team;
Detail-oriented with strong organisational skills;
Interest in welfare to work
Desirable
Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
Knowledge of the employment market in their area.
Key Competencies:
Creative intelligence;
Ability to motivate, challenge and inspire;
Proactive and solution focused;
Excellent communication skills;
Performance and target focused;
Excellent organisation and prioritisation skills;
The determination and drive to want to make a positive difference.
**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.
Company Overview:
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Palladium is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
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Job Title: Night Support Coach
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.
Some Key Responsibilities Include:
- Protecting and promoting the safety and wellbeing of residents and participants at all times.
- Engaging with residents throughout the night to ensure they are meeting their license conditions. This includes planning activities such as movie nights, game nights, and other suitable events to keep them involved and motivated.
- Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
- Understanding the housing and social challenges faced by people with multiple and complex needs.
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and complex needs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Epic is looking for a Finance & Administration Officer to support the Operations Department of an international charity supporting high-impact non-profit organisations.
The Finance & Administration Officer will work under the leadership of the Director of Finance & Administration.
This position will allow the successful candidate to acquire hands-on experience across payroll coordination, organisational operations, financial administration, and grantmaking support within a fast-growing international non-profit organisation. As a portion of the Epic team is based in Paris, a good working knowledge of French (spoken and written) is required.
This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to demonstrate flexibility, adaptability, and the ability to take ownership while working independently.
Epic offers an enriching and agreeable work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.
Responsibilities
Financial & Grant Coordination
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Support Epic’s bi-annual grantmaking process, including but not limited to drafting and distributing grant agreements and archiving documentation.
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Manage the process of financial reporting from Epic’s portfolio organisations, coordinating with the Operations and Programs teams to verify compliance with Epic’s reporting requirements.
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Assist with administrative monitoring of supported organisations, including data collection and documentation management.
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Process invoices and reimbursements, maintaining accurate payment trackers and supporting financial operations.
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Collect, organise, and archive invoices and accounting documentation to ensure financial compliance and efficient record keeping.
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Initiate bank transfers in the absence of the responsible person.
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Review donation records in Salesforce, help reconcile them with the accounting records, and ensure supporting documentation is complete and properly archived.
HR admin & Payroll Management
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Maintain and update HR policies, including the Employee Handbook, ensuring compliance with labour laws and regulations in the UK and France.
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Manage employment contract administration for employees, interns, volunteers, and consultants or any other type of contracts across France and the UK, ensuring compliance with relevant legal frameworks.
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Manage payroll for France and the UK directly through the PayFit payroll platform, ensuring accuracy, timely processing, and compliance with local employment and tax regulations.
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Coordinate relationships with external benefits and training partners (e.g. healthcare providers, occupational health department (France), and training bodies.
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Support managers with recruitment and onboarding processes across teams (distributing screening questionnaires, preparing onboarding plans, coordinating onboarding logistics, etc.).
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Manage administrative onboarding and offboarding for employees, interns, and volunteers, ensuring a smooth and well-structured integration and offboarding process.
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Help organize team trainings and monitor individual staff trainings.
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Manage and update workplace risk assessments.
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Help manage all other obligatory processes stipulated by the labour code.
Operations & Administrative Management
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Conduct research and manage procurement processes for administrative goods and services.
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Maintain office supplies, services, and operational inventory, ensuring timely procurement and efficient management.
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Support regulatory declarations and submissions to relevant authorities and institutional stakeholders.
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Contribute to the optimisation and streamlining of administrative and operational workflows.
Other Responsibilities
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Provide support on additional HR, financial, or operational projects as required.
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Any other task that may be requested in the scope of these general responsibilities.
Position Requirements
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Must have the right to work in the United Kingdom
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Proven professional experience within a startup or small non-profit/charity environment, demonstrating the ability to operate effectively in a fast-evolving international organisation.
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Dynamic, open, and autonomous disposition
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Strong organisational and project management skills with the ability to manage multiple priorities with an impeccable attention to detail
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Good knowledge of HR administration and employment practices in international or multi-country environments
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Excellent level of English and professional working proficiency in French (written and spoken). Please note that interviews will be conducted in both English and French.
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Mastery of Google Suite and the Microsoft Office Suite. Experience with Salesforce or another CRM is also desired.
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Minimum of 4 years of relevant professional experience
Contract Details
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Position based in London, UK.
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Contract type Permanent – Full-time
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Working hours: 40 hours per week
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Salary range: £32-37k / gross annual
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Position to fill as soon as possible.
Employee Benefits
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Flexible Work Arrangements: Up to 2 days of teleworking per week.
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5 weeks of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year's.
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Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
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Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions 3%.
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£150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
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Workplace Amenities: Access to modern workplace amenities: onsite cafes and snacks, and recreational facilities.
Epic is a global foundation that exists to empower and protect children, youth and our planet. We bridge the gap between nonprofits forging solutions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is one of the most important leadership roles at Derbyshire Children’s Holiday Centre as we reopen in 2026. Based at our seaside centre in Skegness, you’ll lead life-changing residential experiences for children who need them most.
For over 135 years, Derbyshire Children’s Holiday Centre has given children the chance to experience the seaside — often for the very first time. For many, it’s far more than a holiday. It’s a moment of safety, joy, confidence and belonging that stays with them for life.
As Holiday Centre Manager, you will lead the day-to-day operation of our Skegness centre, ensuring every child experiences a safe, welcoming and inspiring environment. You’ll oversee residential programme delivery, manage staff and volunteers, and take responsibility for safeguarding, health & safety and site operations.
This is a hands-on leadership role where no two days are the same. You’ll design and oversee engaging activity programmes, support and develop your team, and ensure the highest standards of care and compliance. You’ll also play a key role in building relationships with schools and partners, helping us grow our reach and impact.
This is a full-time, permanent role offered on an annualised hours contract, reflecting the seasonal nature of our work — with busier periods during holiday delivery and quieter times for planning, development and preparing the centre.
We’re looking for someone who is:
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A confident, practical leader who enjoys being hands-on
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Passionate about children’s wellbeing and development
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Experienced in managing teams, operations or residential settings
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Strong in safeguarding, organisation and decision-making
In return, you’ll have the opportunity to:
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Make a genuine, measurable difference to children’s lives
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Lead a small committed team of staff and volunteers
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Shape and grow a unique and historic charity
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Take pride in a role with real purpose and impact
If you’re ready to lead with energy, care and purpose — and help children experience the joy of the seaside — we would love to hear from you.
Calls to discuss the role in more detail or to answer any questions that you may have about the role are encouraged.
The client requests no contact from agencies or media sales.
Context and Purpose of the Role
After five years of dedicated leadership, GROW’s Managing Director is moving on. We are now seeking an exceptional, values-led leader to guide GROW through the next phase of our 2030 strategy and help realise our ambition to become a movement-shaping force within agroecology.
GROW is entering a pivotal stage of growth. Our focus now is on strengthening team capacity, centring community voice, developing pathways to leadership and employment, deepening hyper-local networks, and contributing more visibly to the agroecology sector.
With strong financial foundations, a committed team, and a long-standing partnership with a progressive secondary school, this is a rare opportunity to lead an organisation uniquely positioned at the intersection of farming, education, and community action.
The Managing Director will provide clear strategic direction and overall leadership, ensuring GROW remains responsibly-governed, financially resilient, and grounded in its agroecological values. Working closely with the Board of Trustees, they will nurture and inspire a multidisciplinary team of 16 employees and freelancers, strengthen key partnerships, and guide the organisation’s continued development and impact.
Job Title: Managing Director
Reports to: Board of Trustees
Salary: £48,000-£53,000 per annum
Contract: Permanent
Hours: Full Time, 40 hours per week (9am-5pm with 1-hour paid lunch break)
Location: Hybrid. Minimum 3 days a week on site at The Totteridge Academy, Barnet Lane, N20 8AZ (more days on site expected for the first 3-6 months)
Pension: GROW participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 30% off all GROW Farm produce, annual training budget, subsidised lunches, and a generous holiday allowance of 28 days plus bank holidays.
Probation period: 6 months
GROW is a site-based organisation, and our farm sits at the heart of everything we do. We are looking for a Managing Director who is as comfortable talking with students, volunteers and visitors as they are shaping strategy and leading the organisation’s future. This is a role for a thoughtful, adaptable and hands-on leader who can hold the big picture while staying closely connected to our farm, outdoor programmes and the communities we work alongside.
Leadership at GROW is practical, relational and rooted in place. One day you might be gathering feedback from our Student Board of Advisors, listening to how our programmes are working for the young people who shape them. The next, you might be at the farm stall chatting with local community members selling jars of GROW’s homemade pickles. The Managing Director helps ensure that these everyday moments remain central to the organisation.
The successful candidate will lead a small, committed team of 16 staff, nurturing a culture that is collaborative, knowledgeable and grounded in our values. They will guide GROW’s strategic direction while staying attentive to the daily rhythms of farm and school life that make it a vibrant place for learning, growing and connection.
Trustees recognise the breadth of this role and are committed to strengthening the organisation’s operational capacity. An early priority for the new Managing Director will be to shape and secure support for an additional capacity-building role that complements their leadership and enables GROW to thrive in the years ahead.
1. Strategy, Governance & Risk
- Provide overall leadership and strategic development of the charity.
- Oversee and report on organisational performance to the Board of Trustees quarterly.
- Ensure charity policies and legal guidelines are up to date, clearly communicated, and embedded in everyday culture.
- Ensure statutory filings (e.g. Charity Commission, Companies House) are accurate and timely.
- Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
- Ensure compliance with all relevant legislation, including charity law, employment law, data protection, health & safety, safeguarding, and environmental regulations.
- Lead on crisis management and serious incident reporting.
- Prepare high-quality written reports for Board and sub-committee meetings.
- Advise Trustees on strategic opportunities, risks, and sector trends. Support Trustee recruitment, induction, and development.
- Enable Trustees to fulfil their governance responsibilities effectively.
- Engage relevant professional expertise where appropriate to support decision making.
2. Operations, Education & Farm
- Ensure operational resilience, deputising and covering critical functions during staff absence.
- Work closely with Education Leads to develop the quality of our educational
- programmes, ensuring they align with agroecological principles.
- Ensure thorough Risk Assessments are completed, communicated, and
- implemented for all activities and programmes.
- Support the income generation strategy for the Farm.
- Support the Farm Manager with infrastructure development, including planning permission applications.
3. Finance & Fundraising
- Act as the main point of contact for the charity’s accountants.
- Develop and oversee organisational budgets, leading annual budget-setting and ongoing monthly, quarterly, and forecast reviews.
- Develop and deliver the annual income generation and fundraising strategy with the Head of Fundraising.
- Oversee effective impact reporting with the Head of Fundraising.
- Develop and implement plans to improve cost-efficiency.
- Support the completion of large and complex fundraising bids.
4. Partnerships
- Act as the main point of contact for GROW’s key partner, The Totteridge Academy (TTA), and the Academy Trust, United Learning, to ensure the partnership is effective and positive.
- Build and develop partnerships with schools, youth services, local authority, community growing networks and organisations to support the long-term development of educational programmes and participant recruitment and local environmental impact.
5. Marketing & Profile
- Oversee the charity’s overall marketing and communications strategy.
- Retain strategic oversight of all core marketing and communications, including the press opportunities, charity’s website, printed materials, and promotional content, ensuring that GROW’s voice, values, and impact are communicated clearly and consistently.
- Build and enhance the charity’s public profile through events, speaking engagements, and external representation.
6. People, HR & Safeguarding
- Manage and support the team to effectively perform their roles and develop within GROW, ensuring staff are fully trained and confident with organisational policies.
- Lead the recruitment and onboarding of all staff in line with Equality, Diversity & Inclusion and Safeguarding policies, and Safer Recruitment best practice.
- Act as the Designated Safeguarding Lead and ensure compliance with any safeguarding requirements set by partner school, The Totteridge Academy.
- Be rigorously mindful of child safeguarding at all times, embedding safeguarding policies in everyday culture and remain up to date with relevant legislation and training.
- Oversee HR processes including appraisals, performance management, and professional development.
- Develop progressive internal systems, policies, and training that promote a fair, inclusive, and supportive workplace, grounded in our agroecological principles.
- Ensuring the organisation is GDPR compliant and acts as the Data Protection Lead.
7. Values & Culture
- Act as a role model for GROW’s guiding agroecological principles and organisational values in all internal and external relationships.
- Create a supportive, nurturing, high-trust culture in which staff and freelancers can thrive.
- Champion a culture of reflection, evaluation, and continuous improvement.
- Centre community voice in decision making, governance, and organisational strategy
Direct reports:
Farm Manager
TTA Education Lead
Senior Facilitator
Head of Fundraising
Freelance Programme Leads
This job description is not exhaustive; as a small and evolving charity, flexibility is essential and all staff are expected to take a hands-on approach and support wider organisational needs where required.
Person Specification
Essential Personal Qualities
- Strong alignment with GROW’s mission, agroecological principles, and organisational values.
- Ability to lead and nurture a strong, cohesive, and collaborative team intuitively
- and with empathy.
- Resilient and adaptable.
- Calm under pressure.
- Collaborative by nature and solution-focussed in approach.
- Strong commitment to inclusive working practices and social justice.
Essential Experience
- Significant experience working in a Senior Leadership role within a not-for-profit,
- education, and/or environmental sectors.
- Experience of building and maintaining successful partnership work, for example
- with farms, schools, local authorities, funders, and/or community organisations.
- Significant experience of managing and developing staff and freelancers in a
- small team.
- Proven ability to lead organisational strategy and translate it into operational plans.
- Experience working with, and reporting to, a Board or governing body.
- Experience of financial management, including budgets, forecasting, and working with accountants.
- Track record in contributing to fundraising, including securing major bids.
- Strong understanding of governance, compliance, and risk in a regulated environment.
- Experience of safeguarding within an education, youth, or community context.
- Understanding of legal, progressive and inclusive HR systems and policies.
- Ability to develop and oversee marketing and communications that clearly articulate organisational mission, build community engagement and support financial sustainability.
- Demonstrable experience handling and reviewing legal documentation, including contracts, leases, and formal agreements.
Essential Skills & Abilities
- Strategic thinker, able to see and drive forward the “big picture” while managing operational detail.
- Skilled and inclusive people manager, able to motivate, develop, and challenge others.
- Excellent, adaptable and confident communication skills.
- Ability to prioritise and manage a broad and competing workload.
- Effective decision-making and ability to work independently with accountability.
- Strong relationship-builder with credibility across diverse stakeholders.
- Ability to lead teams through change and uncertainty.
- Strong organisational and administrative capability.
- Sound judgement and a high level of discretion when handling confidential or sensitive matters.
Desirable
- Experience or knowledge of agroecological farming.
- Experience working with local councils, schools, academy trusts, and authorities.
- Knowledge of charity and regulatory frameworks.
- Knowledge of the local Barnet area.
EVERYONE IS WELCOME
At GROW we’re committed to creating an inclusive workplace. All qualified and eligible applicants will receive consideration for employment without regard to gender, gender identity or expression, race, national origin, religion or belief,
disability, age, sexual orientation or pregnancy and maternity. We actively welcome applications from people of all backgrounds and identities, especially those who are under-represented in the charity and food growing sectors. This includes, but is not limited to, people from the global majority, neurodivergent individuals, and those with a range of lived experiences.
We’re committed to building a team that reflects the diversity of our community and brings a rich mix of perspectives, skills, cultures, and ways of thinking.
A fairer and greener economy for Wales means a real Living Wage for everyone and support for the local businesses that help meet our everyday needs. We have already helped over 600 Welsh organisations guarantee 170,000 employees’ access to a real Living Wage, and we have supported local businesses pioneering food, energy, housing, transport, nature and health services. We want to do more – can you help us as our new Head of Fair Economy?
You will need to be passionate about building an economy that works for everyone, with the skills and experience to lead and build programmes and teams, work collaboratively with a wide range of stakeholders in our areas of work, and to be proactive in identifying new opportunities for funding and impact.
You will be leading the Fair Economy team to deliver against impact targets in our annual business plan. This involves:
- Leading the Fair Economy team (30%)
- Supporting the real Living Wage (rLW) Programme (30%)
- Supporting the Foundational Economy (FE) Programme (40%)
You'll play a key role in helping individuals and organisations benefit from our expertise, while growing our reach, income, and impact as a forward-thinking charity. This includes lifting individuals out of in-work poverty and supporting local businesses that provide our everyday needs.
We are a lively and progressive charity at an important stage in our development. If our mission resonates with you and you share our aims, we would love to hear from you.
Pennaeth Economi Deg
Mae Economi decach a gwyrddach i Gymru yn golygu Cyflog Byw Gwirioneddol i bawb a chefnogaeth i’r busnesau lleol sy’n ein helpu i fodloni ein hanghenion bob dydd. Rydym ni eisoes wedi helpu 600 a mwy o sefydliadau yng Nghymru i sicrhau bod 170,000 o weithwyr yn cael Cyflog Byw Gwirioneddol, ac rydym ni wedi cefnogi busnesau lleol sy’n arloesi ym maes bwyd, ynni, tai, trafnidiaeth, natur a gwasanaethau iechyd. Ond rydym ni eisiau gwneud mwy - allwch chi ein helpu ni fel Pennaeth newydd yr Economi Deg?
Bydd angen i chi fod yn frwd dros greu economi sy’n gweithio i bawb, a meddu ar y sgiliau a’r profiad i arwain ac adeiladu rhaglenni a thimau, gweithio mewn partneriaeth ag amrywiaeth eang o randdeiliaid yn ein meysydd gwaith, a bod yn rhagweithiol wrth fynd ati i ganfod cyfleoedd cyllido ac effaith newydd.
Byddwch yn arwain tîm yr Economi Deg wrth iddynt gyflawni targedau effaith ein cynllun busnes blynyddol. Bydd hyn yn golygu:
- Arwain Tîm yr Economi Deg (30%)
- Cefnogi’r Rhaglen Cyflog Byw Gwirioneddol (30%)
- Cefnogi Rhaglen yr Economi Sylfaenol (40%)
Byddwch yn chwarae rhan allweddol yn y gwaith o helpu unigolion a sefydliadau i elwa o'n harbenigedd — ar yr un pryd â chynyddu ein cyrhaeddiad, ein hincwm a'n heffaith fel elusen flaengar. Mae hyn yn cynnwys helpu unigolion allan o dlodi mewn gwaith, a chefnogi’r busnesau lleol sy’n bodloni ein hanghenion bob dydd.
Rydym ni’n elusen fywiog a blaengar ac rydym ni mewn cyfnod pwysig yn ein datblygiad ar hyn o bryd. Os yw ein cenhadaeth yn taro tant a’ch bod chi’n rhannu’r un nodau â ni, byddem wrth ein bodd yn clywed gennych chi.
We help you turn sustainability aims into actions. We’re working towards a society that is low in carbon, fair and just and helping nature to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dose of Nature is moving towards sustainable national delivery. With strong clinical foundations, independent research demonstrating measurable impact, and growing partnerships across the health and heritage sectors, we are now strengthening our fundraising capability to support our next phase.
This is an opportunity to join a small, ambitious organisation where evidence, demand and strategic momentum are aligned, and where strong fundraising delivery can directly support the scale and reach of impact.
About Dose of Nature
Dose of Nature is transforming the UK’s approach to mental health by placing nature at the heart of mental health interventions.
We deliver clinically led, volunteer-powered nature prescriptions that achieve clinically measurable outcomes. Independent research, including a two-year study with the London School of Economics, has demonstrated statistically significant improvements in wellbeing, life satisfaction and purpose among participants.
Dose of Nature currently operates with approximately £500k annual income. As we scale our partnership and membership models, we aim to grow this to c.£800k per year over the next three years, enabling sustainable national delivery and increased access for communities across the UK.
Our priorities over this period include:
- Expanding partnership hubs across multiple regions
- Launching an accredited membership model to scale delivery
- Piloting and embedding Dose of Nature prescriptions within NHS programmes
- Strengthening academic research, accreditation and national influence
The Role
This is a key fundraising role within a small and collaborative charity team.
As Fundraising Lead, you will play an important part in developing and delivering a diversified fundraising pipeline, with a particular focus on trusts and foundations, alongside philanthropy and selected partnership opportunities.
You will report to and work closely with the Director of Growth & Strategy, who leads overall fundraising strategy and senior relationships, while you focus on driving day-to-day fundraising activity, pipeline development and funder engagement.
This role would suit an experienced fundraiser who enjoys both planning and delivery; from researching opportunities to developing strong proposals and stewarding funder relationships.
Key Responsibilities
- Fundraising Planning and Delivery
- Contribute to development and implementation of fundraising plans aligned with organisational priorities
- Build and manage a pipeline of opportunities across trusts, foundations and philanthropy
- Identify opportunities for multi-year and core funding
- Support income tracking and forecasting
- Trusts and Foundations
- Lead research, cultivation and application development
- Prepare high-quality, evidence-based funding applications
- Build strong and professional relationships with funders
- Coordinate grant reporting and stewardship
- Philanthropy and Supporter Engagement
- Support engagement with individual donors and philanthropic supporters
- Contribute to development of funding materials and cases for support
- Maintain effective stewardship and communication
- Partnerships and Funding Opportunities
- Contribute to funding proposals linked to partnership hubs and programme delivery
- Help identify aligned funding opportunities with partner organisations
- Systems and Organisation
- Maintain a clear and organised fundraising pipeline
- Provide regular updates on fundraising activity
- Ensure fundraising activity follows best practice and compliance requirements
What Success Looks Like (Year 1)
- A structured and well-managed fundraising pipeline
- High-quality proposals and reporting delivered consistently
- New income secured from trusts and philanthropic supporters
- Strong relationships established with key funders
- Clear fundraising processes and ways of working embedded
About You
We are seeking an experienced fundraiser with a strong track record in trusts and foundations fundraising.
You are likely to:
- Have demonstrable experience securing funding from trusts and foundations
- Be confident developing strong funding proposals and reports
- Have experience managing or contributing to fundraising pipelines
- Be organised and comfortable managing multiple priorities
- Build effective and professional relationships with funders
- Be motivated by improving mental health outcomes and social impact
Experience in health, mental health or community sectors may be helpful but is not essential.
Why Join Now?
Dose of Nature is moving from proof of concept to sustainable growth.
We have strong clinical foundations, robust independent research, and an expanding partnership network. The next stage is to secure the funding that allows this model to grow and reach more people.
Joining now means playing a meaningful role in shaping the fundraising foundations that will support that growth.
Benefits
- Pro-rata annual leave entitlement of 25 days + bank holidays
- Employer pension contribution in line with statutory requirements
- Flexible and hybrid working arrangements
- Opportunity to work within an evidence-led, growing national charity
- Professional development opportunities
Our Commitment to Inclusion
Dose of Nature is committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, particularly those underrepresented in the charity and mental health sectors. We are committed to creating a supportive working environment and are happy to discuss flexible working arrangements and reasonable adjustments during the recruitment process.
How to Apply
Please submit:
- Your CV
- A supporting statement (maximum 2 pages) outlining:
- Your relevant fundraising experience
- An example of funding you have helped secure
- Why this role interests you
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
CHEM Trust is looking for a highly organised and proactive Operations and Governance Officer to support the smooth and effective running of the organisation. Working closely with the Finance and Resources Officer and the Chief Operating Officer, the postholder will provide essential operational, governance, and HR administration support with a mind for confidentiality, enabling the wider team to focus on delivering CHEM Trust’s mission.
The role is ideal for someone with experience in charity operations, governance, and people processes, who enjoys coordinating activities, maintaining systems, and ensuring things run efficiently.
The postholder will be line-managed by the Finance and Resources Officer. This is an individual contributor role with no direct reports.
- Base: Hybrid / Remote
- Contract: Permanent
- Hours: 15 hours per week across three days
- Salary: £15,000 (£35,000 FTE)
- Holidays: 31 working days per year (pro-rata for part-time staff), plus English bank/public holidays (pro-rata) and one additional day off for your birthday (pro-rata)
Please read the Job Description and Person Specification for further details on the role.
How to apply
Please send us:
- Your CV, to include the names and contact details of two references with knowledge of your work
- Supporting statement (maximum two sides) explaining, with examples, how you meet the skills as outlined in the job description and person specification
The deadline for applications is 11pm on Wednesday 22 April 2026. Unfortunately, we only have the capacity to contact shortlisted candidates.
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from black and minority ethnic candidates who are under-represented in the UK charity sector. You must have the right to live and work in the UK.
We understand that the application process can be difficult if you have a condition or disability that you live with. We want to make it as easy as possible for you to shine during your application process, so please let us know what we can do to accommodate you.
CHEM Trust’s overarching aim is to prevent human-made chemicals from causing long term damage to wildlife or humans.
The client requests no contact from agencies or media sales.
Senior Philanthropy Manager
Edinburgh International Festival
Location: Edinburgh
Salary: £47,000 - £51,000 pa plus benefits
The Edinburgh International Festival is one of the world’s great celebrations of the performing arts—bringing people together across cultures since 1947. Each August, we transform Edinburgh into a global stage, showcasing the most exciting and original work in opera, music, dance and theatre.
Beyond the Festival, we create year-round experiences that spark creativity and deepen cultural curiosity. Our ambition is bold: to deliver world-class art to the widest possible audience.
To sustain and grow our impact, we’re investing in our fundraising and partnerships, and expanding our Development team. We’re now looking for a Senior Philanthropy Manager to drive major donor growth, particularly among wider national and international supporters.
With a focus on donors with the capacity to give £10,000+, and a portfolio mostly centred in London and New York, you’ll design compelling engagement strategies, secure new gifts, and grow existing support. You’ll also get to work closely with senior leadership, playing a key role in securing some of the Festival’s most significant donations. We’re looking for a proactive, strategic fundraiser with a strong track record in individual major gifts and stakeholder management. This will take someone who thrives on building relationships, thinking creatively, and delivering results as part of a collaborative team. Could that be you?
This is a rare career opportunity to join a high-performing and growing fundraising team at an organisation which maintains an exceptional reputation year on year, and garners international respect and attention. If that piques your interest, please get in touch via our recruitment partners at Richmond Associates. You can download further details on the role from their website by following the Apply button.
Closing date for applications: 5pm Wednesday, 29 April 2026
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting an experienced and creative Communications Lead, who is a values-led team player, who demonstrates exceptional attention to detail and strong communication skills to support CA as we expand our reach across the wider Croydon community.
The opportunity
Working closely with the CEO, you will lead the development and delivery of a multi-channel communications plan that strengthens our reputation, amplifies our voice, and ensures our message reaches the communities we serve.
This is a unique opportunity to join a small, dedicated team where your work will have visible and meaningful impact. You will bring clarity, consistency, and creativity to all aspects of CA’s communications.
About you
You are a skilled communicator who understands how to craft compelling messages for different audiences. You are as comfortable planning strategy as you are creating engaging content, and you thrive in a collaborative environment where flexibility and initiative are key.
Essential criteria:
· Exceptional written and verbal communication skills
· Strong understanding of strategic communications and planning
· Experience creating engaging content across multiple channels and for varied audiences
· Ability to develop and deliver clear, consistent messaging
· Experience supporting or managing social media and digital communications
· Strong organisational skills with excellent attention to detail
· Ability to measure and evaluate the impact of communications activity
Interested?
If you are an experienced Communications Lead wanting to make a real impact at an ambitious local organisation, we’d love to hear from you.
Apply now to become Croydon Almshouses’ next Communications Lead and help create thriving communities where people can live with dignity and independence.
For further information please contact MacLaine Adler, Governance Manager to request the full Job Description or for a discussion about the role.
Closing date: Tuesday 28th April, 9am
Interview date: Tuesday 5th May, in person
Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Contract: Part-time - 21 hours to be worked between Wednesday to Friday – working pattern as follows:
- Wednesday – 9am to 4:30pm
- Thursday – 9am to 4:30pm
- Friday – 9am to 4:30pm
Salary: £17,246 (£28,774 FTE) per annum
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and collaborating with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and equitable environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation, and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 26th April 2026 at 23:59
Interview date and location: week commencing 4th May 2026 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.


