Permanent Jobs
SSAFA’s Network & Community team, operating across the UK, are proud to announce this role as part of their strategic development plans.
This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.
Supported by the Statutory Grants Manager, this role is fundamental in developing, supporting and championing new and existing fundraising from heath providers and local authorities. The aim is to increase income generation in this area whilst raising SSAFA’s profile within local authorities and health care provision. This initiative will require relationship development and bid writing skills to create effective proposals for support.
SSAFA is entering into an exciting period of strategic development within this proven income stream. If successful, you will be the part of a small team with potential for career development.
There will be an occasional need to travel across the UK and to work evenings and weekends at key events.
About the team
You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.
About you
We are looking for an exceptional candidate who thrives on challenge. A determined, highly motivated individual, with a track record of securing significant funds. A natural communicator with proven success with bid writing and presentation skills. A confident networker, able to represent the charity to external stakeholders, build strong relationships, communicating effectively across the region whilst working from home. An ability to self-motivate with a can-do attitude is a must.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve..
Closing date: Midnight on Monday 27 May 2024
Interviews: Virtual interview w/c 03 June 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
Are you passionate about securing and developing corporate and high value partnerships that have the power to save lives? Malaria No More UK is seeking a partnerships professional with the ambition and ability to build strong fundraising partnerships with the private sector, that help move us closer to a world free from the devastating impact of malaria.
About Malaria No More UK
Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.
Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:
- Securing leadership and investment globally and in the UK
- Building a powerful, united voice for the global malaria campaign to hold leaders to account
- Strengthening local advocacy capacity in key countries in Africa
Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.
About the role
The Corporate Partnerships Manager role is responsible for delivery across the breadth of the partnerships pipeline. An estimated 50% of the role will be devoted to new business development, including prospect identification, and shaping and delivering pitches and proposals to corporates and their foundations to meet fundraising targets. The remaining 50% of partnership work will be dedicated to delivering an excellent standard of partnership management to several longstanding existing supporters, working creatively to identify and develop opportunities to maximise their impact.
As our corporate supporters can be powerful partners in the delivery of our advocacy and communications goals you will be confident working with colleagues internally to translate campaign plans into engagement opportunities for private sector partners. You will also be able to co-ordinate colleagues to meet new business deadlines and to ensure agreed partnership deliverables are achieved.
This role sits within our Philanthropy and Partnerships team of five, who focus on income generation through grants, philanthropy, corporate partnerships and individual giving and fundraising. The post holder will work particularly closely with the Head of Philanthropy and Partnerships, as well as equipping Directors and our CEO to engage corporate partners and prospects where appropriate. As a member of a comparatively small, highly ambitious team, there may, with time, be opportunities for the post holder to extend their experience beyond corporate partnerships, into other fundraising areas, should your skill set meet an identified need.
About you
You may be an established corporate fundraiser seeking a role where you can take on greater responsibility for managing your own pipeline of prospects and key partnerships. Equally you may come from outside the sector and be able to offer clearly transferable experience of securing and developing partnerships (especially those with a “purpose” focus).
Whatever your background you will be a self-starter who is highly motivated and excited by the opportunity to think creatively about corporate partnerships that can enable Malaria No More UK’s unique advocacy and campaigning offer, with a clear goal to ending one of the world’s most significant and oldest killer diseases.
You will also be able to demonstrate the good organisation needed for successful partnership management, and the attention to detail and strong communication skills needs to build relationships and prepare and deliver funding proposals and pitches.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Subsidised gym membership.
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 1st June 2024 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two interview process conducted via Microsoft Teams.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good. faceboo
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we’re currently looking for a Research Manager to join our External Affairs team.
You’ll conduct and commission research projects, publish and disseminate research findings to ensure we are maximising our reach and impact, and ensure that we are using relevant and up-to-date evidence throughout our work.
You’ll identify key research needs and questions to continually improve our activities and impact for autistic children and young people, drafting briefs and managing independent researchers to deliver projects on time and to budget.
You’ll use both quantitative and qualitative research methods to develop and support co-produced research with autistic children and young people, as well as parents and carers, whilst ensuring that new evidence is embedded into our resources, working collaboratively with the policy, communications, fundraising and service delivery teams to ensure that we maximise the impact of our findings.
The successful candidate will be joining the organisation at an exciting time and this role will play a central role in providing an evidence base for us to influencing Government, as well as enable us to engage media and public attention to our calls for change. It will also look for ways to unlock insight and learning, so we can influence the practice of the wider education sector.
We are looking for someone who has:
- Strong working knowledge of quantitative and qualitative research methods.
- Proven experience of managing research projects or programmes within agreed timescales and budgets.
- Strong analytical skills with the ability to critique and summaries data and research findings to make recommendations.
- Excellent writing and communication skills, with the ability to translate complex research evidence into forms that are accessible for a range of audiences.
- Ability to effectively prioritise a diverse workload in a fast-paced environment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
The client requests no contact from agencies or media sales.
At The Rise School, we are currently looking for a Senior PBS Practitioner to join our team. The Rise School is a thriving special school based in Feltham, West London educating autistic pupils aged 4-18.
Set up in 2014 by the Ambitious about Autism Schools Trust, the school has continued to grow and now has a vibrant learning community of nearly 100 pupils.
We have an exciting new role as a Senior PBS (Positive Behaviour Support) Practitioner within the Integrated Services team that comprises of a dynamic team of Occupational Therapists, PBS Practitioners and Speech and Language Therapists, working in our education settings.
As a Senior PBS Practitioner, you will be passionate about improving the quality of life of autistic children and young people working with the transdisciplinary team to improve outcomes for children and young people. You will achieve this through providing high quality PBS advice and support across the tiers of support (universal, targeted and specialist). You'll lead on PBS essentials training across the whole school, whilst line managing 2 PBS Practitioners. You will conduct risk assessments of challenging behaviour and devise and implement PBS plans, providing coaching and support to class teams to optimise fidelity.
We are looking for and individual who:
- Has or is working towards a level 5 PBS qualification (or relevant alternative)
- Is skilful in the use of functional assessment and intervention
- Manages a complex caseload an prioritises and delegates effectively
- Has advanced skills in building and maintaining positive relationships with children and young people, professionals and parents/carers.
In return, we offer a wide range of benefits including a commitment to CPD (Continued Professional Development) excellent career opportunities, generous holiday allowance and much more!
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below.
If you have any questions about the role, please contact Stephen Vickers, Recruitment Manager.
Please see the link below for the full job description.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The client requests no contact from agencies or media sales.
WithYou are recruiting for a Head of Service Delivery, to help us radically improve outcomes for people who use our services. This role will lead our Rotherham Alcohol and Drug Service. If you are looking to join a values-driven, forward thinking charity and have the passion and knowledge to shape this integral role in our Rotherham service, we want to hear from you.
Rotherham Alcohol and Drug Service (provided by WithYou) provides free and confidential support to adults and young people experiencing challenges with drugs and alcohol.
Rotherham Alcohol and Drug Service (ROADS) works closely with other local organisations including South Yorkshire Police and Police and Crime Commissioner, The Rotherham NHS Foundation Trust, HMP Doncaster, MESMAC, community pharmacies and local GPs. The service is commissioned by Rotherham Metropolitan Borough Council.
This is a varied role, with the aim of driving the delivery of one of our sector leading integrated Drug and Alcohol services. As a Head of Service Delivery, you will provide clear direction, accountability and leadership to deliver services which improve outcomes and radically improve the chances of people getting better. As well as this, you will be:
- Working closely with clinical colleagues, ensure consistently high standards of service are delivered across the organisation
- Leading and performance managing your service against internal and external key performance indicators and meet or exceed regulator requirements
- Building leadership capability across the team and select, motivate and develop a team of managers to fulfil their potential as leaders of service delivery
- Collaborating across your region to contribute to and use the resources of the wider team in helping services deliver
- Providing in-person visible leadership within the service being physically present in service
Working with a range of stakeholders, this is an opportunity for a proactive and influential individual to deliver outstanding performance across your services. By building a strategic business plan for your services, you will ensure that our commissioners are confident and excited by our provision.
Benefits:
- 30 days’ annual leave, plus bank holidays
- 2 days’ paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.
Essential Skills:
To apply for this role, you should have demonstrable experience in a similar role in a health or social care setting, ideally within the drug and alcohol or mental health sector. We are looking for an individual with exceptional operational skill - you will be someone who enjoys putting strategies in place and thrives off ensuring successful service delivery. You will be confident when dealing with a variety of tasks, including those in need of a swift resolution and should be able to build meaningful working relationships quickly with both internal and external stakeholders. This is a crucial role for With You and as such, you will be able to demonstrate the ability to establish a high performance culture.
A full job description and person specification are available on request.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
About Company:
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
The client requests no contact from agencies or media sales.
It is an incredible time to be joining Grimsby Town Foundation. As the charitable arm of Grimsby Town Football Club, we use the power of the badge; and sport as the tool, to work with and support our community. Our football club is right at the heart of our Town and our work is wide-ranging, aiming to inspire and meet the needs of our community.
As Community Director, you will lead the Charity with honesty, integrity and a sense of purpose that inspires, empowers and supports staff. Seek innovative opportunities that respond to the needs of the local community and aligned with partner aims and as our advocate and ambassador,you will build our visibility and reputation within our community so we can really make as difference.
The client requests no contact from agencies or media sales.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
As the Engagement Events Lead, you will oversee the planning, project management, and delivery of a diverse portfolio of bespoke events across the organisation. These events, ranging from dinners and receptions to webinars and VIP tours, will serve to maximize donor cultivation and stewardship opportunities. With a keen attention to detail, you will prepare and maintain project plans for each event, ensuring that deadlines are met, and budgets are adhered to while providing regular updates to stakeholders.
Working closely with colleagues across fundraising, particularly with the High Value Fundraising teams, you will build strong working relationships to ensure the successful delivery of events. This entails leading project group meetings, responding to inquiries from various stakeholders, and advocating best practices in event management. Additionally, you will supervise staff and volunteers at events and maintain excellent relationships with internal colleagues and external stakeholders to facilitate effective collaboration throughout the event process.
To be considered, you will bring experience of delivering successful event/project management in a fundraising environment and will have planned and delivered a portfolio of events/projects to meet targets, within budget. You will also have a proven track record of building and maintaining relationships with a variety of stakeholders from diverse backgrounds
To apply, please either send an updated CV in response to this advert, or contact Sema Hussein at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Across the country, in every city and on every street, RBL is there to support our Armed Forces community as the UK's leading Armed Forces charity. The Royal British Legion is looking for an experienced manager to lead their philanthropy, mid value and trusts function and make a difference to the lives of those who have served to keep us safe and protect our way of life.
The Head of High Value Giving will come in to a portfolio with huge potential and a solid base to build from. The successful candidate will own and lead the high value programme, be the in-house expert and transform high value giving to fund crucial services for the armed forces community,
The post holder will have the experience, energy, and expertise to recognise the vast opportunity within the team and take the programme to the next level. They will lead by example in cultivating both UK based and international trusts and develop relationships with key stakeholders to build out a major donor programme, whilst overseeing an amazing team to continue to deliver brilliant results.
If you are an ambitious and proactive fundraiser, with high value fundraising or trust experience, this is a fantastic opportunity to lead the High Value team at the Royal British Legion.
The selection process for this role includes a candidate screening call with a member of the THINK Recruitment team. To arrange a call please refer to the information in the Candidate Pack.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
As the Product Development Lead you will be a crucial role within the fundraising team, focusing on the strategic planning and execution of a diverse range of fundraising products. This position is pivotal in identifying innovative opportunities that resonate with the charity's strategic vision, leading efforts in insight gathering, ideation, prototyping, and testing. The aim is to craft fundraising products that not only raise funds but also enhance the quality of life for the beneficiaries.
In addition to product creation and development, this role involves extensive collaboration with various stakeholders across the three charities, including NHS front-line staff, directors, and senior leadership, to foster a culture of innovation and support for new initiatives. As part of the Fundraising Innovation strategy, the role encompasses leading new product development sprints, analysing fundraising events, and working closely with managers to capitalise on collaborative opportunities, all aimed at increasing income and diversifying the funding base.
They are seeking someone who has a strong understanding of new product development principles and the ability to take products from concept to market, ideally gained within a fundraising setting. You will have experience using data insight for decision-making, and time management skills to consistently meet deadlines. Experience in building relationships and influencing stakeholders across the organization, as well as knowledge of fundraising regulation, databases, and Facebook fundraising, are highly desirable attributes for this role.
To apply, please either send an updated CV in response to this advert, or contact Sean Fallows at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.
The Contract:
Salary: £37,332 to £42,099 (depending on experience)
Contract Type: Permanent
Hours: Full time 35 hours per week
Work arrangements: Hybrid
Benefits:
- Up to a 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
- Health and wellbeing programme offering optional free yearly health check-ups.
- Support for healthy eating, including fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays).
- Subsidies for glasses.
- Employee Assistance Programme.
About the role:
As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.
About you:
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising
To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
Job Description
Summary of Job Purpose
The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:
- Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.
o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
o Manage financial controls, procedures, and systems.
o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.
- Leading iHV operations:
o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
o Line management responsibilities of designated staff in the corporate team, supporting business administration.
o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.
Key areas of responsibility:
Business and financial management:
- Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
- Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
- Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
- Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
- Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
- Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
- Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
- Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
- Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
- Make recommendations, provide advice, and prepare strategic reports and briefings as required.
Operational Management and Governance:
- Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
- Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
- Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
- Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
- Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
- Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
- Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
- Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.
Information Technology
- Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
- Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
- Liaise and schedule work to be undertaken under external IT support contract.
- Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
- Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.
Human Resources
- Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
- Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
- Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
- Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
- Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
- Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
- Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.
Other:
- Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
- Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
- To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.
NB
▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.
▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
Person Specification
Qualifications (Essential)
- High level of numeracy, literacy, and IT skills.
- Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
- Programme Management qualification (PRINCE2, AGILE or equivalent).
Experience (Essential)
- Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
- Significant experience of budgeting, financial management, contract management and forecasting.
- Experience of operational and staff management.
Experience (Desirable)
- Experience in the IT industry and/ or healthcare.
- Previous experience working for a membership organisation.
- Previous experience working for a charity.
- Experience of Charity Accounting
Skills, Ability, Knowledge (Essential)
- A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
- Working knowledge and skills in the use of business and financial principles and systems.
- Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
- Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
- The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.
Skills, Ability, Knowledge (Desirable)
- Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.
Personal Attributes (Essential)
- Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.
Behaviours and Values (Essential)
- Commitment to and focused on quality, promoting high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Behaviours and Values (Desirable)
- Actively develops themselves and supports others to do the same.
Other (Essential)
- Ability to work flexibly to meet the needs of the role.
- Able to attend meetings and events around the UK as required.
- Flexibility in supporting other iHV administration requirements on occasions.
Other (Desirable)
- Interest in working in the charitable sector to improve children’s lives.
The client requests no contact from agencies or media sales.
Director of Small Charity
Are you passionate about building community strength and resilience? Interested in managing a small charity with big ambitions?
We are looking for community-focused person, with vision, skills and enthusiasm to become the first Director of our small charity and help to deliver our ambitious plans. Our Roehampton is a registered charitable company that is embarking on an exciting period of development to establish itself as a community-led anchor organisation for Roehampton in the London Borough of Wandsworth.
You could be someone who’s managed a community organisation before or has experience of managing projects in a community setting and now wants to take on a leadership role. The successful candidate will have proven community development and engagement skills as well as be able to work strategically to lead and support the development of the charity; you will be equally comfortable supporting a group of residents with ideas for a new activity, hosting a meeting of the Roehampton Network and liaising with local authority or health partners on strategic matters. You will have experience of staff and/or volunteer management and have the organisational skills to ensure Our Roehampton runs as a safe, legally compliant organisation. You’ll have a track record of embedding equality, diversity and inclusion understanding into your work.
Given Our Roehampton is a place-based anchor organisation, we are looking for someone willing to work locally most of the time so you can really understand the area and develop strong relationships.
The Job Pack contains the Role Descripton and Person Specifiction plus a Background and Context.The Pack also has contact details if you have questions or would like further information about the role, as well as how to book up for one of our Visit Sessions. These have been so you can come and meet us and see where we are.
These are on:
Friday 26 April 3pm - 5pm and Thursday 2 May 10am – 12 noon
To apply you'll need to send via Quick Apply the following:
-
your CV, including details of two referees
-
a covering letter (no more than 2 pages, outlining how you meet the Person Specification criteria 1-11 that will be assessed at application)
Deadline for applications 10am on Wed 8 May
Please note that interviews are scheduled for Wed 15 May
To apply submit via Quick Apply the following:
- your CV, including details of two referees
- a covering letter (no more than 2 pages, outlining how you meet the Person Specification criteria 1-11 that will be assessed at application) and stating if you are applying for the role on a full-time basis or 28hrs pw (.8 role).
Deadline for applications: 10am on Wed 8 May
Please note interviews have been scheduled for Wednesday 15 May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Partnerships Executive - Church Events & Festivals
Permanent, part time contract - 21 hours per week
Tearfund's vision is an exciting one: to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential. In the UK and International Partnerships team, we have the joy of helping to make that happen.
We're at an exciting stage in the UK and International Partnerships team at Tearfund, as we reach out to a range of donors and UK churches, seeking to secure larger gifts to enable Tearfund to help more people who are living in poverty. We have the privilege of working with a wide range of funders, as well as Tearfund's field staff, technical experts and leadership team. We enable churches and other donors to connect with the issues they are passionate about and to challenge the injustices they see.
We are looking for an excellent Partnerships Executive to run and manage Tearfund's Partnerships Trips, Events, and to facilitate our engagement with some UK church events and festivals.
Good relationships are key to this role - both internally and externally - so building connections in both spheres is key to this role.
We offer a supportive team environment, where we are always learning, as well as the opportunity to test new ideas and develop our approach to our Events and Trips.
If you are a confident, proactive and self-motivated relationship builder and good at organisation, we would love to hear from you.
Applicants must be committed to Tearfund's Christian beliefs.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
Contract: This is a part time (21 hours per week) contract. The full time salary is £41,479 per annum and the part time salary is £24,887 per annum. The successful candidate will need to travel to different locations across the UK to facilitate festivals and events as required.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
In addition to your salary of £40-£44,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits.These include:
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.