Permanent jobs
IT Service Desk Manager
Location: Birmingham, B15 1LZ
Hours per Week: 35
Term: Permanent
Salary: £57,433 per annum
We're modernising the way we deliver technology services – and we're looking for a confident, customer-focused, technically experienced IT Service Desk Manager to lead our 1st and 2nd Line Support teams through this next phase of improvement and innovation.
This is your opportunity to take ownership of a high-performing team, drive a culture of service excellence, and play a pivotal role in enhancing the IT experience for more than 1,000 colleagues across our organisation.
The Role
You'll lead the day-to-day operations of our Service Desk and Technical Services Team – managing people, processes, and performance to ensure colleagues receive a responsive, high-quality service, no matter where they're based.
Key responsibilities include:
- Coaching and developing a skilled team of Service Desk Analysts and Technical Service Engineers.
- Acting as the senior point of escalation for complex support queries.
- Embedding a proactive, data-driven approach to service improvement – monitoring key metrics like ticket volumes, resolution times, and customer satisfaction.
- Supporting the adoption of automation and self-service tools to create efficiencies.
- Building strong working relationships with suppliers, ensuring robust contract management.
- Ensuring consistent service delivery across multiple sites, including remote and on-site support.
- You'll work closely with the Head of IT Operations and other stakeholders to shape and optimise our service management approach, helping us build a high-impact, customer-focused function.
What You'll Bring? We're looking for someone with:
- Proven experience in leading IT support teams – across both 1st and 2nd line – in a fast-paced, customer-facing environment.
- A relevant ITIL qualification, a strong grasp of ITIL service management principles and hands-on experience using service and asset management tools.
- Strong working knowledge of contract management best-practice.
- Great communication and coaching skills – someone who can develop others while building a culture of positivity, collaboration, and accountability.
- A keen eye for service performance data, with the drive to act on trends and implement improvements.
- Good all-round technical knowledge of end-user support environments – including Microsoft 365, Windows, and networking fundamentals.
- Is willing to work from our Birmingham Head Office, 9am until 5pm, Monday to Friday.
Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Closing Date: 16 July 2025
Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
At The National Lottery Community Fund we are passionate about strengthening communities and improving lives. We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grantholders and influencing future policy making.
We are now seeking to appoint a Head of Policy Engagement to lead our engagement with policymakers and senior sectoral stakeholders under our four community-led missions and lead our customer support offer. Using your deep understanding of the political and social environment in which our grantholders operate, you will explore the context for new funding initiatives, including potential partnerships, ensuring that we are making the greatest impact possible.
You will already have well established relationships with Welsh Government Departments, other funders and the voluntary and community sector and you will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration. You will convene both grantholder and stakeholder networks to inform our analysis and ensure that community voice is at the heart of our decision-making.
Working with our Funding Team you will ensure we provide first class customer support leading our advice service and working closely in support of our outreach work, ensuring an appropriate level of general and targeting applicant and customer support.
You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions.
We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion and environmental responsibility. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively. You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries. As a member of the Wales Leadership Team, you will provide inspiring leadership and strategic direction to the wider team.
Regular travel around Wales is expected, as well as some travel to other parts of the UK to connect with colleagues. We offer a flexible and supportive working environment and an excellent all-round benefits package.
Interview Date: Week commencing 4th August
Location: Wales. Our offices are in Cardiff and Newtown. We have a flexible, hybrid approach to working.
On application, please align your supporting statement to the criteria below
Essential Criteria
- Deep understanding of Welsh communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas.
- Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally.
- Experience of managing customer facing support services.
- Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
- Passionate about the Fund’s purpose, evidencing a deep understanding of equity, diversity and inclusion and related best practice.
- Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures.
- Strong planning and analytical skills, with expertise in research and consultation.
- Proven commitment to continuous improvement, self-reflection and personal development.
Desirable Criteria
- Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.
- The ability to speak and write in Welsh.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24. In June 2025, we distributed 207 tonnes of food or the equivalent of 494,680 meals to our beneficiaries.
Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin. We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.
It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the safe distribution of surplus food to our Community Food Members by staff and volunteers. By working closely with the Warehouse team and delivery drivers, you’ll help ensure timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.
To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff. You can adapt to regularly changing priorities, are happy to get involved where needed and constantly review daily targets to keep the team on track. Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups.
We support a wide range of community groups as well as a large number of volunteers who donate their time to support our operation, so you are someone who relates positively to people from a range of backgrounds, skill levels, and levels of motivation.
Once you've applied on Charity Jobs, you'll be sent an application form which you'll need to complete in order to be considered.
As a leading food charity to tackle hunger, our aim is to help tackle the food poverty issue in Greater Manchester.




The client requests no contact from agencies or media sales.
Do you want to help women heal and thrive? If you do, join our small and vibrant charity.
One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women to help them to heal and thrive.
This is an exciting opportunity for a people person who is seeking to develop their skills. We will recruit for this role based on attitude and potential as well as competencies gained through direct experience.
We’re looking for someone who is passionate about working in the voluntary sector. You will be a team player who is proactive, an excellent communicator, analytical and organised with good attention to detail. Above all, you will be passionate about helping the women we support and excited about inspiring our supporters.
The main responsibility of this role is to provide practical and administrative support to One25’s fundraising and communications team to ensure the smooth running of our supporter programme. There will be many opportunities for learning and development. You will be our in-house database champion and play a key part in developing this critical tool for our success. You will work closely with all members of our innovative and dynamic team across every aspect of our work including communications (especially social media) and donor, community and events fundraising.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from ethnic minority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to address under-representation of ethnic minorities in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from ethnic minority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Benefits: Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
Hours: Both part-time (30 hours) and part-time (22.5 hours) considered. Working hours to fall over 3 – 5 days, Monday to Friday (including occasional evening and weekend commitments). After successful completion of probation period, employees have the option to join the 4 Day Week pilot following (work 20% less for the same salary).
Salary: £24,570 per year (full-time equivalent)
- £19,656 per annum for 30 hours per week
- £14,742 per annum for 22.5 hours per week
Contract: Permanent
Applications by: 9am, 31 July 2025
Interviews: 7 August 2025
Start Date: As soon as possible
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.





Salary: £26046.20 per annum
Location: Shelter shop, Ilkley
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: Sunday 20th July at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Ilkley shop.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated
Location: Ilkley Shelter Shop
Contract: Permanent
Hours: Part time, 15 hours per week
Closing date: Sunday the 20th July 2025 at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Ilkley shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Liberty is an independent membership organisation. It challenges injustice, defends freedom, and campaigns to make sure everyone in the UK is treated fairly.
Liberty is a small organisation, which punches above its weight. The Head of Philanthropy will combine strong leadership with hands on day-to-day delivery, and support a high-performance, returns-centred culture grounded in collaboration, ownership and innovation.
This is a critical role in a vital organisation. Success will see the growth of the organisation through the development of a diverse range of income generation streams, and Liberty being better able to achieve its mission of challenging injustice, defending freedom and campaigning to make sure everyone in the UK is treated fairly.
In this re-imagined role, you will be responsible for securing income from trusts, foundations, major donors and legacies, in addition to revising and developing the fundraising strategy.
The successful candidate is likely to bring a demonstrable track record in securing income from a range of sources, including trusts and foundations. You will enjoy leading and managing teams and working strategically as well as ‘hands on’ as your remit will include establishing relationships with new, existing, and previous funders.
Closing date: Midnight Sunday 27th July 2025
First interviews: 31st July 2025
Final interviews: Week commencing 4th August 2025
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
Do you long to put your heart for injustice into action?
About the role
Our mission at Hope into Action is to enable the local church to house the homeless and we’re looking for a Church and Tenant Empowerment worker to join our team in Portsmouth.
The role is based at our office in Portsmouth working in partnership with local churches to support and empower tenants in our homes in Portsmouth and the surrounding area. Our homes comprise of single male tenants or single female tenants or families, all of whom have experienced homelessness, and your role will be ensuring that all tenants have up to date personal development plans, risk assessments and ongoing support.
Each home is partnered with a local church who provide love and friendship for the tenants, that you will also support. This will involve actively engaging with the church and maintaining church interest in the Hope into Action project. The role includes training, equipping, and encouraging church volunteers in their role as mentors and befrienders to the tenants.
You will need to have a flexible approach to working outside of the normal 9-5 to be able to engage with tenants that work and the volunteers. You will be required to occasionally speak in Sunday services and get involved in occasional weekend and evening events. We are a Christian organisation and candidates values must be in keeping with the Christian faith.
About you
For this role, you would be someone with a passion for the homeless and our values, who is able to work with church leaders and church members. You will need to be able to work with tenants with support needs, including poor mental health, past offending, and drug and alcohol dependency issues. We value good listening skills. The ability to work in a flexible team and learn new skills is important as we foster working within a strong supportive team. As a key role within Hope into Action you must demonstrate your sympathy with the Christian faith and the mission and values of the organisation
We love diversity and we value your unique skills, strengths, knowledge, and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.
About us.
In Portsmouth we are at the forefront of providing excellent quality supported accommodation to those that need it most in our area. We currently have eleven properties with more in the pipeline.
Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it.
Enabling churches to house the homeless
The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time (open to part time and job share)
Salary: Starting from £28,831
Contract: Permanent
Closing Date: 10:00am, 21st Jul 2025
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Full details of the job and person specification can be found once you click to apply.
About You
You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We’re looking for a driven and creative Communications and Marketing Manager who can lead a small team to communicate our purpose to grow hope for a wilder future that reconnects people with the natural world, regenerating landscapes for people and wildlife, now and for generations to come.
Salary: £31,796 per annum.
Term: Full-time 35 hours per week
Responsible to: Head of Engagement and Learning
Liaison with: CEO, Senior Management Team, cross organisational support for all teams and programmes.
Our office facilities are at Robinswood Hill Country Park in Gloucester. Hybrid/Flexible working arrangements are subject to line manager discretion.
Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination. A full copy of the policy is available on request.
The client requests no contact from agencies or media sales.
Our vision is for every church in the Portsmouth area to provide a home for
people who’ve been homeless. We dream of ending homelessness by partnering
with local churches to grow positive, prayerful support networks around people
who’ve been homeless, as well as providing a safe, stable place to live.
Right now, in and around Portsmouth, we have 11 houses, with 28 tenants being
befriended and loved by 8 churches – all set up since 2018. And we’re not
stopping there, with more churches and areas looking to join us.
When we provide people with a safe home, professional support and the security
of positive relationships, this helps them find the confidence, motivation and
hope for change. Then we are able to support them in moving on to their own
secure accommodation.
The Franchise Lead is key to keeping our growing organisation strong and
Christian, partnering with churches to show God’s love to tenants no matter
what they are facing. We want to grow without ever losing the quality of support
that we offer to our tenants. Are you up for this exciting challenge?
Key aspects of the role include:
• Overall: our vision is to see each individual and family thrive in our
homes, and to see more local churches wanting to “house the homeless.”
• Develop and equip the team to ensure tenants thrive in safe, supportive
environments. We currently have 6 staff.
• Work with local churches so that their friendship & support teams are
empowered, equipped, and prayerful; promote the charity so that new
ones want to get involved.
• Ensure current investors feel engaged and valued; and promote the
charity so that new ones come on board.
• Ensure that the charity has the highest safeguarding, property and quality
standards, liaising with national and regional Hope into Action teams.
Essential attributes required:
• Proven experience in managing programs and teams with compassion and
professionalism.
• Exceptional organisational and communication skills to inspire tenants,
churches, and stakeholders.
• A heart for vulnerable adults and a deep understanding of homelessness
issues.
• A resourceful, emotionally intelligent, prayerful leader with a strong
Christian faith.
This post is subject to an occupational requirement that the holder be a Christian
under Part 1 of Schedule 9 to the Equality Act 2010.
Enabling churches to house the homeless
The client requests no contact from agencies or media sales.
Do you want to use your skills to make a real difference in people’s lives? Join St Peter’s Hospice, Bristol’s only adult hospice, and help us deliver outstanding care by growing our income from high-value supporters. Every one of us plays a part in changing the way dying is experienced. That’s what makes working here different.
As Philanthropy & Partnerships Manager, you’ll play a pivotal role in shaping and delivering our strategy to grow income from major donors, corporate partners, and trusts and foundations. Reporting to the Head of Fundraising, you’ll lead a team of three and be responsible for identifying where to best focus our time and resources to achieve the greatest return on investment.
You’ll manage your own portfolio of high-value relationships, while also overseeing prospect research, pipeline development, and stewardship planning. This is a strategic and hands-on role, ideal for someone who thrives on building relationships, spotting opportunities, and driving sustainable growth.
We’re looking for a confident and collaborative fundraiser with a proven track record in securing five-figure+ donations and building lasting relationships with major supporters. You’ll have experience across one or more of following areas: major donors, corporate fundraising, or trusts and foundations. You’ll be a strategic thinker with strong interpersonal and communication skills, capable of influencing stakeholders at all levels. You’ll also be a supportive and motivating leader, passionate about delivering a great experience for our donors and team alike.
What We Offer
- Flexible working arrangements
- Free on-site parking
- 27 days annual leave (plus Bank Holidays)
- Pension scheme
- Cycle to work scheme
- Employee assistance programme
- Access to discounts from top UK retailers
The details
- Working 30 - 37.5 hours per week, Monday to Friday
- Permanent position
- Salary of £37,297 - £41,442 FTE, dependent on experience
Key Responsibilities
- Developing and implementing strategies to grow income from major donors, corporates, and trusts/foundations, focusing on areas with the greatest growth potential.
- Leading and supporting a team of three, ensuring resources are aligned with strategic priorities.
- Building and maintaining a strong network of relationships, externally with funders & stakeholders & internally with colleagues across the charity
- Monitoring and reporting on budgets, KPIs, and fundraising performance.
Ready to make a difference?
Please be aware that we will review applications as they come in and therefore may close the vacancy before the closing date, so candidates are advised to apply early.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society.
We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.
This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications.
Head of Engagement (fundraising and marketing)
You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.
Read more about the responsiblities of this role and how to apply in our application pack.
This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through major gifts and philanthropy, across individuals, grant and trust funders and corporate foundations.
Your experience:
- Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
- Excellent communications and engagement skills
- Ability to propose, initiate and execute ideas and quickly respond to opportunities
- Team management
This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack.
Other benefits:
- 28 days holiday + bank holidays
- £500 L&D budget
- Employee Assistance Programme
- Cycle to Work scheme
- Morning/afternoon of your birthday off
Please ensure your CV includes:
- your full work history since leaving full time education (or the past 10 years)
- please include a note(s) about any employment gaps between roles
- include start/finish months and years (eg Aug 23 - Feb 25)
Any CVs without this information will be discounted.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Linking your strategic vision to organisational goals, you’ll devise integrated marcomms and engagement plans to deliver direct marketing initiatives that enhance our brand, engage and build a loyal supporter base, and meet income targets.
A key part of your role will be to amplify inspiring stories of the communities we work with in rural Africa. These stories are vital to evidence the impact that innovative agricultural practices and local support have on smallholder farmers who transform their livelihoods and lives. And what makes our communities uniquely different is their commitment to pass on their newly gained knowledge, skills and produce to fellow farmers, creating a powerful ripple effect of positive and sustainable change.
This approach to working together is also what binds our global teams. So as well as being a strong leader, you’ll also be proactive in collaborating across fundraising teams and adept at crafting internal and external communications to achieve our objectives.
This is a pivotal role that needs to confidently balance building the brand with attracting and retaining donors, and strategic leadership with hands on implementation.
The client requests no contact from agencies or media sales.
About Blagrave
We are a social justice funder committed to shifting power, dismantling oppression, and supporting communities to thrive. We fund organisations and young people creating change, with a strong focus on lived experience, anti-oppression, and systems change.
We are committed to centering the voices of those we seek to serve. Our board and staff team have relevant lived and learnt experiences to help us fulfil our mission. We listen to the communities we seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that they are facing.
As we come to the end of our current strategy cycle we are ambitious to explore how we can put our full asset base to work in support of mission and we have some exciting plans unfolding. This new role will be instrumental in ensuring collaboration is at the heart of our next strategy, with our funder peers, young people, the youth sector and local government.
We fund work in England, as well as having a specific focus on several counties in the South East of England.
About you
You believe in the power of young people to lead change and are passionate about social justice. You’re a natural relationship-builder with experience working across public, private and voluntary sectors, confident engaging at both national and local levels. You understand how to develop partnerships that are equitable, transformational, and that centre the voices and needs of young people. You have a track record in bringing in substantial partnerships in service to organisational goals.
You bring strong problem-solving skills and experience managing people. You’ve worked in, or alongside, organisations going through growth or transition and thrive in complexity. You care deeply about genuine partnerships and have a track record of working collaboratively to build collective power and challenge injustice.
We welcome candidates from all backgrounds and are especially keen to hear from people who can help diversify the voices shaping philanthropic work. We are committed to creating an equitable environment where everyone can thrive.
Purpose of the Role
This exciting new role is about creating connections, building ecosystems and developing and strengthening relationships that power social justice movements. As a member of the Senior Management Team, you will work closely with the CEO to lead our partnerships and community engagement work — creating the enabling conditions and networks that help youth-led movements grow, sustain, and make lasting change.
You will take lead on:
- Partnering with other funders to resource youth-led change, including co-designed and co-held programmes with other foundations.
- Developing community partnerships based on the needs and priorities of the young people we are here to serve - including charities, local businesses, and local authorities.
- Understanding the landscape of youth-led change and social justice work, identifying gaps in support and guiding our investment to help fill them, both at the national and local level.
- Monitoring and communicating the impact of our work with external audiences.
- Ensuring our work is grounded in safeguarding practices that minimise harm and uphold our commitment to care, equity and justice.
Success in this role looks like:
· A stronger Blagrave presence and impact at a local level.
· Growing networks of trust and solidarity across youth-led social justice movements, nationally and locally.
· Greater capacity, visibility, and long-term sustainability for youth-led organisations.
· Strengthened support for collective action and systems change.
· Young people and communities feeling ownership of, and connection to, the work.
The client requests no contact from agencies or media sales.