Permanent jobs

Engagement Officer - Scotland

Responsible to: Engagement Team Manager 
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland     

Benefits 

• Salary – £27,000 per annum 
• 35 hours per week, Monday to Friday 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

Job summary

Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services, 
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects 

Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times. 
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services. 
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services 
• Carrying out any other reasonable tasks assigned to you by your line manager. 

You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices. 

Knowledge, skills, and attributes 

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues. 
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills 
• Organised and methodical approach to work with strong administrative skills   
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets 
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity. 
• Able to work your own initiative as well as collaboratively as part of a team 
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people. 

Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment 
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results. 
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026

REF-226 246

Young People & Community Host Coordinator

Shape lives, build hope! Create safe homes and empower young people to thrive independently.

Location: Chester, Cheshire

Salary: £24,136 per annum

Closing Date: 01 February, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.

As Young People & Community Host Coordinator, you will lead our innovative Supported Lodgings Service in Cheshire West and Chester to create safe, supportive homes for young people and help them build the skills and confidence to thrive independently.

 In this role, you will:

• Champion Young People: Act as the first point of contact for referrals, assess needs and risks, and match young people with trained Community Hosts.
• Build Strong Relationships: Recruit, vet, and train hosts, ensuring placements are safe, stable, and nurturing.
• Drive Positive Outcomes: Support young people to develop independent living skills and access long-term housing solutions.
• Collaborate & Innovate: Work with local authorities, partner agencies, and community stakeholders to promote the service and expand its reach.
• Safeguard & Support: Share responsibility for on-call support and ensure the wellbeing of all involved.

About You

You possess experience working with young people, care leavers, or individuals in crisis. You have strong safeguarding knowledge and risk assessment skills as well as the ability to manage competing priorities and respond effectively in challenging situations. You demonstrate excellent communication and problem-solving skills with a solution-focused mindset, while being committed to equality, diversity, and inclusion.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Activities Coordinator (Societies) supports student groups at every stage, from registration and handovers to training, finance, and grant applications. You’ll collaborate across the organisation, contribute to major events, and be a first point of contact for societies. If you’re motivated by community-building, organisation, and meaningful student impact, this role offers a rewarding chance to shape the student experience at Cambridge.

Cambridge SU represents all 24,000 students across the University. As a registered charity, the SU exists to represent, support, and campaign for students, with a strong commitment to inclusion and social justice. Our vision is a thriving Students’ Union where all Cambridge students feel effectively represented and supported, and our staff play a key role in making that happen.

In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.

About Us:

For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.

Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.

Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.

Who we are looking for:

You would  play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.

We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:

Housing, Accommodation and Tenancy Management

• Knowledge of supported housing operations
• Understanding of housing regulations, compliance and safeguarding
• Experience managing tenancies or accommodation services

Asset and Property Management

• Oversight of property portfolios or maintenance strategies
• Experience with capital projects, repairs, and long-term asset planning
• Understanding of health & safety and building compliance

IT and Digital Transformation

• Digital transfrmation, cloud systems, or data strategy
• Cybersecurity, infrmation governance, or digital service delivery
• Experience mdernising organisational infrastructure or digital tools

What you will do:

• Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
• Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
• Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
• Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.

As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!

How to Apply:

Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on

We are recruiting for a IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: IDVA

Location: Hertfordshire
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 9 February 2026

Interview date: 16 February 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you a dynamic and results-driven professional with a passion for retail management? We are seeking an experienced Area Manager to oversee c 11 home stores across Nort West England.

If you thrive in a fast-paced environment, have excellent leadership skills, and a keen eye for business development, this role is for you!

This is a field based to role, therefore willingness to travel to various sites and a full UK driving licence is essential.

What does this role involve:

The Area Manager will work closely with the Regional Manager and fellow Area Managers of both facias to ensure BHF values are upheld, and our ambitious targets are met.

You will need your combined skills of strategic leadership, team management and operational excellence to succeed:

• Drive commercial awareness throughout your area to maximize sales and profit
• Maximise performance by leading diverse teams, ensuring everyone lives by and demonstrates our values
• Ensure commercial performance is maintained within your area

What we are looking for:

• Experience in retail management, preferably overseeing multiple stores.
• The ability to motivate and guide teams toward achieving goals.
• A strong understanding of retail operations, financial metrics, and market trends.
• Excellent verbal and written communication skills.
• A proactive approach to addressing challenges and finding solutions.
• The willingness to travel within the designated area.

1st stage interviews will be held via Teams on 11th February 2026

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know? 

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Fundraising Manager (Part-time)

Salary: £26,400 for 3 days per week (£44,000 FTE)
Hours: 3 days per week (0.6 FTE)
Location: Home-based (UK-wide, with some travel)
Contract: Permanent

For the past 8 years, we’ve been delivering financial education programmes that set children up for life. But we have so much more to do to ensure no child misses out.

Our plan for 2025 to 2027 focuses on strengthening our commitment to working with schools, families, and communities. We want to help people feel more confident talking about money. We will prioritise financial literacy in education and aim to increase funding for financial education programmes. Our goal is to ensure all children can make informed financial decisions as they grow up.

Our efforts also concentrate on expanding and strengthening our collaborations and partnerships with educational institutions, advocates, financial partners, and supporters.

We are looking for an experienced and driven Fundraising Manager to play a senior role in growing our income and supporting our mission to improve financial education across the UK.

This role has a strong focus on new business development, particularly across corporate partnerships (all sectors) and trusts and foundations. Alongside developing new funding relationships, you will also be responsible for managing and stewarding existing trusts and foundations, including delivering high-quality funder reporting.

You will be income-focused, proactive and confident building relationships, while also being a collaborative team player who is willing to support existing relationships and wider fundraising activity when needed.

The role is home-based and open to candidates anywhere in the UK, with some travel required for meetings and events.

Key responsibilities

• Lead on new income generation across corporate partnerships and trusts & foundations
• Develop and manage a strong pipeline of new funding opportunities
• Manage relationships with existing trusts and foundations, including reporting
• Write high-quality funding applications, proposals and reports
• Track income, pipelines and forecasts using Salesforce
• Contribute senior fundraising expertise and support to the wider team

About you

• Significant experience in fundraising, with a strong track record of securing new income
• Proven experience in corporate fundraising and/or trusts & foundations
• Experience managing funder relationships and reporting
• Confident using Salesforce (or a similar CRM) for pipeline and reporting
• Highly organised, income-driven and collaborative
• Experience with financial services organisations is desirable but not essential

How to apply:

For an informal conversation about this role and for more information, please contact: James Woodcock

To Apply, please send your CV and a cover letter (only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages and no later than 5:00pm Thursday 5th February. First interviews will be held virtually week commencing 9th February, with second interviews in person (London) week commencing 16th February.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

Corporate Fundraiser

Salary: £35,000 - £38,000 per annum
Location: Home based, with frequent travel, particularly within London – the ideal candidate will be based in Greater London
Contract: Permanent, full-time

For the past 8 years, we’ve been delivering financial education programmes that set children up for life. But we have so much more to do to ensure no child misses out.

Our plan for 2025 to 2027 focuses on strengthening our commitment to working with schools, families, and communities. We want to help people feel more confident talking about money. We will prioritise financial literacy in education and aim to increase funding for financial education programmes. Our goal is to ensure all children can make informed financial decisions as they grow up.

Our efforts also concentrate on expanding and strengthening our collaborations and partnerships with educational institutions, advocates, financial partners, and supporters.

We are looking for a relationship-driven Corporate Fundraiser to manage and grow our corporate partnerships and support our mission to improve financial education for children and young people across the UK.

This role will focus primarily on account management of existing corporate partners, most of whom are based in London and work within the financial services sector. Corporate partners support the charity through donations, participation in a collaborative supporter group, and employee volunteering.

A key part of the role will be coordinating our corporate volunteering programme, particularly school-based volunteering sessions where corporate employees deliver financial education workshops. You will manage the end-to-end process, working closely with corporate partners, schools and internal colleagues to ensure high-quality delivery.

You will also support new business development, helping to identify and secure new corporate partnerships, and will use Salesforce to manage relationships, pipelines and reporting.

Key responsibilities

• Manage and steward a portfolio of corporate partners
• Build strong, long-term relationships and deliver excellent partner experiences
• Coordinate corporate volunteering in schools, from planning through to delivery
• Support a corporate supporter group through meetings and events
• Contribute to new corporate fundraising opportunities
• Maintain accurate records, pipelines and reports using Salesforce

About you

• Experience managing corporate partnerships or accounts, ideally in a charity or not-for-profit setting
• Strong relationship management and communication skills
• Highly organised, with the ability to manage multiple stakeholders and priorities
• Confident working with corporate partners, ideally within financial services
• Experience using Salesforce or a similar CRM system
• Motivated by social impact and improving financial education

How to apply:

For an informal conversation about this role and for more information, please contact: James Woodcock

To Apply, please send your CV and a cover letter (only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, no later than 5:00pm Thursday 5th February. First interviews will be held virtually week commencing 9th February, with second interviews in person (London) week commencing 16th February.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

Prospectus is recruiting for a Senior Trusts and Foundations Officer for a UK-based charity that provides free, confidential support to people who are grieving after the death of someone close to them.
​​​​​​​
This role is offered on a full-time permanent basis with a salary of £32,000 per annum. This is a remote role with occasional travel.

The Senior Trusts and Foundations Officer will be responsible for proactively securing and growing income from a large portfolio of charitable trusts and foundations, working collaboratively with funders and teams across the organisation to develop and submit compelling proposals. The postholder will ensure high quality applications focused on an agreed range of cases for support, funder reporting, and prospect research.

They are looking for someone with significant experience in successfully securing income from trusts and foundations including demonstrable experience of securing four and five figure grants. You will be experienced in managing a large portfolio of funders, with a high level of autonomy.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
           
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.         
 

Job Description

Job Title	Support Worker
Reports To	Service Manager
Location	Support Workers may be required to work in any service managed by PLUS in accordance with service need.

Job Purpose

To provide high-quality, person-centred care and support to adults with learning disabilities, enabling them to live fulfilling, independent lives. This role involves promoting health and wellbeing, safeguarding, and empowering individuals through respectful, inclusive, and rights-based approaches.

Key Responsibilities & Duties

Service user-Centred Support & Care

• Provide assistance with daily living activities, including personal hygiene, dressing, mobility, and medication prompting/administration as delegated and trained.
• Deliver person-centred care that respects individuality, culture, and preferences.

• Communicate effectively using tailored approaches, including non-verbal methods and assistive technologies.

• Empower individuals to make informed choices and participate in decision-making.

• Work collaboratively with families, carers, and multidisciplinary teams.

• Support people whose behaviour can challenge services with empathy and an understanding that the behaviour is caused by the environment and not the individual.

• Offer emotional and social support, actively listening and engaging service users in meaningful conversations and activities to prevent social isolation.
• Assist service users with meal planning and preparation, ensuring that specific dietary requirements and nutritional needs are consistently met.
• Assist individuals with mobility needs, including safe moving and handling practices.

• Use appropriate equipment and techniques to ensure safety and comfort during transfers and movement.

• Support service users in maintaining a safe, clean, and organised living environment, including light domestic duties, laundry, and grocery shopping.
• Facilitate service user participation in community activities, appointments, recreational outings, and educational/vocational pursuits.
• Engage in continuous professional development and reflective practice.

• Contribute to service improvement through evidence-based approaches.

• Support and mentor colleagues, sharing best practices and promoting a culture of learning. 

Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Store Manager Designate to join our retail field team covering our home stores across North & East London and the Essex area.

What does this role involve?

From working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store. The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores and includes:

• Driving sales and achieving targets
• Delivering a high standard of service to customers that is expected by the BHF
• Leading and developing a team of staff and volunteers
• Deputising for Store Managers.
• Stock generation and management
• Visual merchandising
• Recruitment and training of staff and volunteers.

What are we looking for?

• Previous retail experience is essential
• Good commercial awareness
• Experience of leading and developing teams
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Results driven but with a recognition of right result, right way
• Excellent customer service skills
• Ability to build rapport with people

​

This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential.

The successful candidate will need a full UK driving licence.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps:

1. Click the “Apply” button below.
2. You’ll be seamlessly redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Purpose

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.

The Patient Experience Manager will be instrumental in supporting patients and families use of the garden. 

Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit. 

This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions.  You will be managed by the National Patient Experience Lead.

You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the National Patient Experience Manager. 

The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Cardiff. These activities will mainly need to be held at the weekend or in the afternoons which are critical times in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver workshops and live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Main Duties and Responsibilities

People with spinal injuries

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the National Patient Experience Manager and managing the volunteers accordingly

· Organise a programme of seasonal events, reflecting the needs of patients

· Work with the Impact Manager to monitor patient experience and the impact of the garden

·       Ensure the garden is managed to allow the correct balance to be in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

NHS staff

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

Volunteers

· Recruitment and training of new volunteers

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

Fundraising and Communications

· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Support corporate sponsor events and fundraising opportunities

· Represent the garden and charity at key events

· Promote the local social media accounts and provide regular updates for content

· Interviews with press/media as required

Administrative

· Ensure all administrative tasks associated with the role are monitored, completed and maintained

· Manage the garden budget along with the Head Gardener

· Collate and bank donations and manage petty cash

· Assist with ensuring the garden room is kept clean and tidy at all times

· Collate data showing usage in the garden and volunteer hours

Safeguarding

· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately

· This post is subject to an enhanced DBS check

Assist the Patient Experience Lead with any other tasks as required.
It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
 

Please see the full Person Specification in the Job Description attached.
Essential

• Flexible and able to work to suit patient requirements

Closing date: 5th February 23.30 
The first round of interviews will take place on the 18th February

Job Title: Senior Growth Manager

Location: Gilwell Park - Hybrid or Home - Based

Salary: £65,000 per annum, Band H, Level 3, Inc OLW & a MS, plus £5K car allowance - Hybrid 

Salary: £63,240 per annum, Band H, Level 3, Inc a MS, plus £5K car allowance - Home-based

Contract Type: Permanent

Working Hours: 35 hours per week -frequent evenings and weekends

About the role

We’re looking for a Senior Growth Manager to lead our work to grow Scouting across England, helping more young people take part and ensuring volunteers are supported to deliver great experiences.

Working closely with national and local volunteers, you’ll lead a regional team focused on increasing volunteer capacity, opening more places for young people and reducing waiting lists. This is a senior leadership role with real influence, responsibility and impact.

What you’ll be doing as our Senior Growth Manager:

• Lead and support a team of Regional Growth Managers working across England

• Drive volunteer recruitment and youth membership growth in line with our strategy

• Use insight, data and research to shape plans and respond to local needs

• Work in partnership with volunteers at local, regional and national levels

• Oversee funded growth programmes and ensure targets and reporting requirements are met

• Manage agreed budgets and contribute to wider organisational planning

What you’ll bring as our Senior Growth Manager:

• Proven experience in a senior leadership role within a complex organisation

• A strong track record of leading teams and delivering growth or engagement outcomes

• Confidence working with and influencing a wide range of stakeholders, including volunteers

• Experience managing resources, budgets and competing priorities

• A collaborative, inclusive leadership style and clear communication skills

Why join us?

• Your work will have a visible, meaningful impact on communities and volunteers

• You’ll work alongside passionate colleagues and volunteers who care deeply about what they do

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 8th February 2026.

Interviews will be held in person at Gilwell Park, Chingford, between 16th and 27th February 2026.

Strictly no agencies.

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Permanent contract

Sessional Hours

Location: London Borough of Newham

Salary: £15.49 Per hour (sessional rate)

Hours: 0 Hour contract, sessional hours, working flexibly

Please note the number of hours for this position cannot be defined in advance therefore these hours will be arranged as and when required. Likely hours are afternoons/evenings and some weekend work available.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

The Children's Society are investing in a new young people's wellbeing hub in the London Borough of Newham. This is an exciting and unique opportunity to shape a service as part of The Children's Society's mission to reverse the decline of children's wellbeing by 2030.

We believe support should be provided at the earliest possible opportunity, before young people reach crisis point. The service will be set up as a hub, with opportunities to expand to other delivery sites (spokes) and will be designed so that young people do not need an appointment to access support.

The service will work with young people holistically, offering a combination of information, advice, signposting, targeted activities, and therapeutic interventions that respond to young people's individual needs, so that they can regain and maintain their wellbeing.

As part of a service design process, we've been working collaboratively with professionals, young people, communities, and others in Newham to develop solutions that respond directly to children's needs.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Excellent understanding of the emotional health and wellbeing needs of children and young people in the local community, informed by current research and evidence bases.

-Experience of working in a trauma-informed and inclusive way. Including working holistically to see, support and respond to young people's 'whole selves'.

-Knowledge and experience of delivering brief interventions / therapeutic interventions (e.g. Solution Focused Therapy and Cognitive Behaviour Therapy).

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is Wednesday 4th February 2026.

Interviews dates TBC

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