Temporary Public facing jobs
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for a Head of Institutional Relations (maternity cover) to lead our engagement with institutional donors, programme partners and allies in the UK. This is a fantastic opportunity to lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Background Information and Purpose of Post
The Head of Institutional Relations leads HI’s engagement with institutional donors, programme partners and allies in the UK, working closely with colleagues from across the global HI Federation, including our country programmes and our technical departments.
You will lead a dynamic team in the delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and Start Network alongside growing our Australian and Irish portfolios, you will build partnerships and maximise income and influence to achieve our strategic aims. This will involve managing relations with a wide range of actors, building our profile and responding quickly and effectively to opportunities. You will oversee and strengthen our compliance with donor requirements, ensure our programmes are effectively supported to implement grants and consolidate our capacity to bid for and manage commercial contracts.
As a member of the HI UK Leadership Team, you will also play an important role in shaping the culture and direction of the organisation as a whole.
Main Duties and Responsibilities
Leadership and management
- Implement our ambitious plan for institutional relations, staying aligned with the organisation’s objectives and responding appropriately to the external environment.
- Contribute to the implementation of the network-wide institutional funding strategy.
- Lead, empower and motivate your team to achieve their goals, providing support as needed.
- Manage the team budget, including planning, phasing and forecasting in line with the organisation’s financial procedures.
- Participate as an active and constructive member of the Leadership Team, promoting a positive culture, modelling excellent behaviour and supporting cross-organisational initiatives.
- Provide timely and accurate reporting to the Chief Executive, trustees and Federation as required.
Institutional Relations
- Lead the team in ambitious engagement strategies for all donors in the portfolio, particularly the FCDO, Start Network, Australian DFAT and Irish Aid, strengthening existing relationships and, where appropriate, developing new ones.
- Ensure the team develops and maintains expertise on UK donor priorities, expectations and compliance requirements and is proactively analysing, interpreting and sharing this knowledge internally with relevant colleagues across the Federation.
- With your team, build the ability of our country programmes to engage with our donors locally and to comply with donor requirements, including through training.
- Oversee the process of identifying, analysing and sharing new funding opportunities with relevant colleagues, taking a lead when needed on coordinating large multi-country/framework bids to our donors.
- Maintain a network of contacts at other organisations and, working closely with operational and technical colleagues, build relationships with potential partners, including supporting the development of consortia for new bids when required.
- Contribute to building HI’s capacity to bid for and manage commercial contracts, including frameworks.
- Support the team with risk-based contract analysis and negotiation, due diligence and donor compliance.
- Ensure your team is delivering timely and high-quality reporting and grant/contract management, including follow-up of payment requests and tracking.
- Oversee the team’s information management tools and champion HI-wide internal processes and tools such as the CRM.
- Participate in the Bond Disability and Development Group, including supporting its influencing to promote greater emphasis on disability inclusion by the UK Government.
- Monitor and respond to threats and opportunities relating to the UK aid budget and aid policy, as well as for other donors in our portfolio where capacity allows.
- Support your team, the Chief Executive and technical colleagues to engage appropriately with other relevant networks in the UK to influence the UK government and raise HI’s profile (e.g. on specific crisis contexts, the impact of counter-terrorism legislation, health, education, humanitarian mine action, climate change etc.).
- Contribute to engaging with the Start Network and implementing our Start Network strategy.
Other duties
- Maintain a positive and collaborative working relationship with HI UK colleagues and the Federation’s institutional funding, operations and advocacy teams.
- Represent the organisation at relevant external events and meetings.
· Keep abreast of developments within the sector by liaising with counterparts in other NGOs and relevant networks.
- Keep up to date with any relevant changes in legislation, regulatory procedures, innovation, best practice and industry standards.
- Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Essential criteria
· Substantial relevant experience with INGOs, including at least five years’ experience managing strategic relationships with donors, partners and/or networks.
· A track record of securing and managing institutional income.
· Good knowledge of the FCDO as a donor and influencing target.
· Excellent management skills, including the ability to provide appropriate support and to develop colleagues’ capabilities.
· Excellent relationship-building, networking and negotiation skills, both internal and external, and at a variety of levels.
· Demonstrated capacity to design and deliver high-quality proposals, reports and briefs.
· An entrepreneurial thinker with a strong ability to identify opportunities, cultivate prospects and achieve strategic aims.
· Ability to carry out sound strategic analysis, identifying key trends and producing clear summaries from complex information.
· Good understanding of project design, programme quality and effective delivery.
· Excellent planning skills and an ability to work under pressure, to prioritise and to meet standards and deadlines.
· A collaborative and team-oriented approach with strong self-motivation.
· Ability to work effectively in an international and multicultural organisation.
· Willingness to travel and to work outside of office hours when necessary.
· Good IT skills (Word, Excel, PowerPoint, Outlook, Teams).
· Excellent written and verbal communication skills in English.
· Commitment to creating and maintaining an inclusive and protective environment for everyone that comes in contact with the organisation.
Desirable criteria
· A track record of securing and managing funding from, building relationships with and influencing DFAT and/or Irish Aid
· Good knowledge of the Start Network
· Experience of bidding for and managing commercial contracts for humanitarian and development programmes.
· Experience of cross-organisational leadership.
· Understanding of key humanitarian and development issues.
· Understanding of and experience of advocacy or campaigns, including working with the UK political system.
· Experience of developing NGO or academic partnerships.
· Lived experience of disability or from one of our countries of operation.
· French-language proficiency.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
*Please get in touch with us via the email in the job pack to access a copy of our Q&A webinar held in mid January*
Our CEO, Daisy Srblin, has served since May 2022, and is expecting to take maternity leave from May 2026. We are looking for an excellent Interim CEO, to steward YCF in her 9-12 months away, lead our team and keep our charity on track.
2026/27 is set to be a busy period for Young Camden Foundation, as we navigate a complex ecosystem for the voluntary sector, embed new projects, and drive forward the objectives of our 2025-28 strategy. This is also a pivotal year for fundraising efforts, as is the case for many in our sector, and maintaining strong leadership on behalf of our dynamic and talented team will also be essential.
We are looking for an experienced Interim CEO, who brings particular proven expertise around fundraising, people and budget management, and reporting, as well as confidence in stakeholder relationships and proven leadership experience.
You will be responsible for a team of 7, reporting to a board of twelve, and managing a budget of around £1.3m. You will be responsible for the effective management and delegation of responsibilities throughout the team, via your three direct line reports. You will be responsible for reporting to funders on a regular basis, who fund everything from YCF’s core operations to our grants and onward projects. You will oversee YCF’s complex functions, including grant giving, membership and training, and youth engagement.
You will lead on YCF’s fundraising goals for 26/27 and beyond, helping to put YCF on a firm and confident footing as we look to the future. You will also lead external engagement work at the charity, ensuring YCF is represented and advocating in high-level spaces in Camden, whether with Camden Council, local Councillors, sector and member leaders, and local businesses.
Please download the full job specification for a complete breakdown of responsibilities and essential skills and experience.
KEY RESPONSIBILITIES
The job of a CEO is hard to define, especially in a small charity, so the list below is by no means exhaustive, or reflective of all the responsibilities you will undertake in post.
However, these summarise the key areas of responsibility and priority as Interim CEO in the 9-12 month period:
1. Fundraising on behalf of our objectives
2026 is a pivotal fundraising year for YCF, as with so many in the sector. You will lead on our fundraising efforts (including identifying and writing bids) for both core and project funding in this important year, to put YCF on the strongest financial footing possible in delivering our objectives to 2028.
2. Team management and leadership
The YCF team is a dynamic mix of individuals, ranging from longer-serving staff to newer staff. You will effectively lead our people (YCF’s key asset) driving performance by identifying development opportunities, and effectively delegating to get the most out of our team. You will also be called upon to make judgement calls on behalf of the team, when these come up.
3. Stewarding our finances
In our small organisation, the CEO is chiefly responsible for the effective stewardship of our finances. Working closely with our Finance Manager, you will set our 27/28 budget and steward and monitor our performance across both financial years (including around fundraising targets). You will oversee an effective audit process in 2026, and ensure records and invoicing are meticulous and kept up to date.
4. Supporting project management and delivery
While staff members hold responsibility for their work streams, YCF is a small team, and you will have overall responsibility and oversight for all delivery, including two sizeable projects in the 26/27 year (the delivery of the UK Government’s Holiday Food and Activities programme, (HAF) on behalf of the Borough of Camden, and YCF’s new cross-borough programme tackling Serious Youth Violence). You will ensure strong delivery across each workstream, identifying opportunities for development throughout, and stepping in where needed.
5. Ensuring effective communication
YCF has a wide range of stakeholders, including members, funders, partners and many others from our cross section of voluntary, public and private sector partnerships. You will be an effective communicator (verbally and in written form) and able to represent YCF in the spaces needed, including with prospective partners, on strategic boards, and with high-level stakeholders. You will lead the team in our written reporting to funders, guiding the team to harness our data to communicate our impact.
6. Oversee governance
Bringing experience with Board accountability, you will report to the board quarterly, and work closely with the Chair to ensure progress is being driven forward on YCF’s strategic objectives.
[While your closest working senior relationship will be with the Chair, YCF benefits from a very engaged board. As such, the trustees can be available to support you on an on-going or ad-hoc basis. Collectively, they have deep local connections, excellent sector knowledge and expertise in various functional areas such as HR, governance, finance and more.]
PERSON SPECIFICATION
We are looking for the following essential experience in our prospective Interim CEO candidate:
- Successful fundraising experience: You will have proven experience in fundraising in a VCS context, including from Trusts & Foundations, corporate sources, and Local Authorities. You will have direct experience in writing applications, making pitches and so on.
- Proven finance experience: As a proven sector leader, you will have experience managing complex and large organisational budgets. You will be able to demonstrate how you have set and managed budgets in the past, including stewarding budgets to effective use.
- Leadership and team management: You will have experience of leading teams, including in contexts without an internal HR function where these are held by the CEO. You will be well versed in all aspects of team leadership, including managing performance, supporting morale and maintaining YCF’s positive team culture. You will have held the position of Director or CEO before, and have experience reporting to a Board of Trustees, and knowledge of governance arrangements that support a healthy charity.
- Exceptional communication: You will demonstrate proven exceptional communication skills, both written and verbal. You will be well versed in compiling strong reporting to funders and stakeholders, as well as producing high quality reports for Trustees. You will also be an exceptional verbal communicator, representing YCF and the needs of our members in advocacy spaces.
- Project start up and management: While YCF has senior leaders to oversee work delivery, you will bring your own experience in project management, to help support existing and new projects at YCF, namely the Tackling Serious Youth Violence Project, which will begin in 2026.
- A positive attitude: Working in a small charity is tremendously rewarding, but it can be tough to lead a small organisation. You will demonstrate proven maturity in navigating those challenges, while bringing an optimism and positive attitude to your work, including all of the (many) responsibilities that fall outside of the ‘usual’ CEO job description, in a small charity.
We would also ideally be looking for some of the following desirable areas of expertise and experience:
- Working in a youth setting: Our Interim CEO will need to share our passion for a stronger Camden for all children and young people. Ideally you will also bring experience of working in a youth setting or for a youth focused charity in the past, and be familiar with some of the challenges facing children and young people
- Grant making: Our Interim CEO will steward a significant grant-making budget of around £1m per year. Our ideal candidate would bring knowledge of hyper-local grant giving for community led organisations
- Working with and for community groups: Our team works predominantly (though not exclusively) with members who are micro, small and medium sized. Ideally you will be well versed in the unique challenges facing grassroots community VCS organisations. You may bring experience leading a small charity yourself, proving your understanding of the unique leadership challenges in doing so
- Understanding Camden: YCF’s work is unapologetically rooted in our borough, with all its challenges and opportunities. Our ideal candidate brings an understanding of the challenges of living within inner London, particularly for communities facing disadvantage.
WHAT WE OFFER IN RETURN
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture.
You will be working with a dynamic and enthusiastic team, and will also benefit from regular check-ins with a present and supportive Chair, as well as support from our experienced Board of Trustees. Flexible working is also available, after discussion and agreement with the Chair.
You will also benefit from:
· 25 days of annual leave per year (pro-rata’d for part time employees)
· In addition, your Birthday off (or closest working day) as paid leave
· Access to our Employee Assistance Programme, 360 Wellbeing, including 6 free in-person counselling sessions per year and unlimited 24/7 online and telephone GP consultations
· Training and development opportunities
· Free on-site gym access and access to free creative and fitness classes (and access to on-site showers) as part of our Labs membership
· Access to tea, coffee, biscuits and fruit each day at our office
· Discount on food and drink in Camden Stables Market
Please download the full job description for further information. Pease note the deadline for applications is Sunday 8th February - however the Charity Jobs advert will expire on Thursday 5th February, so please be sure to download this application and details of how to apply before this date.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team!
This is a great opportunity for someone to join our service supporting Unpaid Carers across Lewisham. In this role, you will work closely with Primary Care Networks, GP practices, local authorities, social workers, voluntary sector, community centres, and faith groups to help identify and engage with Unpaid Adult Carers, Young Adult Carers and Young Carers.
In this role, you will support services to improve registration, communication, support and accessibility, promoting ‘Carer Friendly’ environments and practice that supports the wellbeing of Unpaid Carers.
You’ll need to be able to develop effective relationships with key staff, agree action plans, establish communication pathways and provide updates. By collating and sharing successes, you will support the development of good practice across primary healthcare, social care and community services in the borough.
This is a 9 month fixed-term role and applicants will need relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.
You should be an excellent communicator and able to establish relationships at all levels. This is a full-time role.
Make the change now.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Applicants must have the Right to Work in the UK.
We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
About Woman’s Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.
Background
The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021). Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.
In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.
Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.
Purpose
This is an exciting new role and will be focused on developing Woman’s Trust’s (WT) response to addressing the systemic issues female survivors of domestic abuse face when trying to access support.
Working with key stakeholders in the London Borough of Kensington and Chelsea (LBKC) and specifically Al-Hasniya to ensure that professionals have a clearer understanding of the link between domestic abuse and mental health and its impact on survivors.
Contract & hours: Part-time, 22.5 hours per week (0.6 FTE). Fixed term as dependant on funding.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
Closing date: 10 February 2026.
Interviews: 18 February 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Through our One World in Schools (OWIS) programme, we use powerful short films and discussion-based teaching resources to help young people question harmful narratives, build empathy, and take civic action.
Operating across Europe, OWIS is now expanding into the UK, building on its strong international reputation in human rights education.
PIN seeks a dynamic, mission-driven consultant to lead the implementation of the OWIS UK Growth Strategy — a four-month, grassroots plan to grow visibility, school engagement, and strategic partnerships across the UK.
The consultant will translate the strategy into action, working closely with the PIN UK team to test, learn, and build the foundations for long-term programme growth.
Key Responsibilities
Build Relationships with Schools and Teachers
• Gather qualitative insights from teachers about challenges and needs in addressing OWIS topics to ensure the OWIS content and approach (the OWIS “product”) is relevant and appropriate.
• Recruit and support 5-8 pilot schools to trial OWIS content and provide feedback.
• Engage teachers as champions and contributors to testimonials or case studies.
Build Product and Partnerships
• Establish strategic relationships with NGOs, academic partners and local authorities.
• Coordinate development of a simple UK-facing digital platform or landing page for content access.
• Curate and develop content, collaborating with aligned organisations to explore joint licensing or resource-sharing.
Build awareness and a model for cost-recovery
• Produce content for 2-3 online posts a month aligned with OWIS messaging.
• Work with PIN UK to pilot the 'Friends of One World' public donation initiative.
• Map and engage potential high-net-worth individuals and potential patrons.
• Demonstrate clear linkage between funding and measurable classroom impact.
• Provide recommendations for sustaining and scaling the UK programme post-consultancy.
Monitoring, Evaluation and Learning
• Maintain a simple monitoring framework tracking outreach, engagement, and partnerships.
• Produce monthly progress updates and a final 4-month summary report outlining results, challenges, and next steps.
Expected Deliverables
• Minimum of 5 pilot schools actively engaged.
• 3–5 new strategic partnerships established or formalised.
• UK-facing landing page or MVP platform launched with curated content.
• Content for visibility building (thought-leadership pieces, testimonials)
• Impact summary (qualitative and quantitative) at the end of 4 months.
Requirements
• Experience working in or alongside the UK education system, ideally with teachers, schools, or education-focused NGOs.
• Proven experience in programme or outreach implementation — ideally in education, youth engagement, or communications.
• Strong stakeholder engagement and relationship-building skills.
• Excellent written and verbal communication abilities
• Self-starter mindset with the ability to work independently and manage multiple workstreams.
• Demonstrated commitment to human rights, inclusion, and civic education.
• Right to work in the UK as per UK goverment regulations
Desirable
• Experience in fundraising, partnership development, or donor engagement.
• Understanding of UK PSHE, Citizenship, or Media Literacy curricula.
• Knowledge of content curation, digital platforms, or educational resource design.
• Familiarity with digital tools (e.g. Squarespace, Canva, Google Workspace, Mailchimp).
Desirable
• 34,000 – 37,000 GBP Full Time Equivalent (contract will be 50% FTE)
• 25 days of holiday annually plus 3 study leave days (50% pro-rata);
• Open and informal organizational culture, interesting and creative work
• Flexible working hours
• Access to PIN’s Learning Hub, - e-learning and internal webinars support continuous growth and personal improvement;
- Travel costs and expenses covered
PIN UK is part of PIN, a global non-profit working in more than 40 countries to promote human rights, humanitarian aid and social inclusion
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
East London NHS Foundation Trust (ELFT) working with Mind CHWF and other voluntary sector partners is delighted to offer a secondment as a community connector to support the mental well-being of people with complex mental health and social needs in the Neighbourhoods in City & Hackney.
This is a new role and we are looking to work with individuals from the voluntary sector to help us co-design and test out the role. You will help to shape the role, working closely with people in Neighbourhoods to reflect their strengths, interests and ideas for what matters to them about good mental well-being.
You will be a welcome member of the multi-disciplinary (MDT) mental health team, with day-to-day managerial and professional supervision provided within the team. You will also be able to access training and other staff support within ELFT during this time.
Background
In the autumn of 2019 ELFT was successful in securing funding from NHS England (NHSE) for community mental health transformation. It is one of 12 national pilot sites. City and Hackney, Newham and Tower Hamlets are all part of the ELFT pilot. The aim of the transformation is to develop a model of support for people with serious mental illness (SMI) that recognises complexity and social determinants over and above diagnosis, and supports them through a blended team of voluntary sector, mental health and primary care staff to connect better into a range of activities in their neighbourhoods. The new teams are organised around City & Hackney Primary care networks (PCNs) / Neighbourhoods, and will provide wraparound support for people with varying levels of need. These teams will develop a rich understanding of population mental health need, and work with individuals, families, and communities to develop capacity for self-management, and provide local treatment and support for individuals when they need it.
The teams include the new community connector role. This will be someone from the voluntary sector, well connected in the neighbourhoods and bringing expertise in wider social support and well-being. We are working with voluntary sector partners to design and test this role.
Responding to Covid 19
Since the Covid 19 emergency began in mid-March much of the transformation programme has had to be adapted. ELFT is keen that where the transformation can support the Covid 19 response it should continue. In particular the role of the community connector could be valuable during the Covid 19 emergency and recovery.
The role obviously needs to be different and we will work closely with the connectors and the voluntary sector to design and test out the role. The description here is intended as a starter for ten to give some idea about the shape the role might take.
During the Covid pandemic, the community connectors will be part of the ELFT community MDT team, making links to specific Neighbourhoods. Also the face to face work in terms of assessments, interventions, group work, partnership working may need to be carried out differently. The role will now include:
· providing support to service users by phone/virtually
· connecting service users to the fast developing range of Covid 19 resources in each neighbourhood and keeping the mental health and primary care teams up to date about these resources and how to refer people to the/access them. Including supporting the new Neighbourhood MDTs as these develop.
· developing a good knowledge of all the online resources in each neighbourhood and connecting service users and staff to these
· we will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support
The following five design principles have guided our model development to date:
1. Service users and citizens will be active, equal partners: leading the design, implementation, governance, and delivery of our new mode
2. We will integrate mental and physical health, wellbeing and social care: our services will feel fully integrated to service users and carers
3. The right support in the right place and the right time: services will be delivered in the PCN footprint, and service users will not be “bounced around” services
4. A focus on what matters to service users: care planning will look beyond health goals to life goals and wider determinants of health; and we will work to connect people to each other and their communities
5. Evidence-based interventions: Service users will be confident that our services provide the latest evidence-based care, treatment and support.
The role
The Community Connectors will support individuals to connect within neighbourhoods, and use local assets to self-organise.
Who you will support
The post-holder will work closely with individuals with serious mental illness (SMI) and/or personality disorders (PD), developing an understanding of complexity in order to provide the most appropriate support. Some of the service users you will work with will have been supported by community mental health recovery teams, seen in outpatients and are not care co-ordinated, so could be better supported by their local neighbourhood team. Other service users will be on primary care SMI registers and likely to benefit from additional support, but do not meet the thresholds for traditional secondary care. Other people might not be known to our services currently, and could benefit from the more personalised, local, holistic offer you will be developing.
Your approach
The ethos of this work will be recovery focused, move away from a traditional referral model, blur the boundaries between primary and secondary care, explore needs through complexity (rather than diagnosis), focus on a person’s strengths and assets, and focus on the wider determinants of health and wellbeing. This approach is as important as your experience and expertise. You will develop a strengths based biopsychosocial assessment, and supportive approach, and work with colleagues and local people to develop the MDT approach in its infancy.
Although not exhaustive, below is a list of the skills and responsibilities that may be required:
Individual Support
· Strong interpersonal and communication skills. It is important that you listen to service users and carers to find out what is important to them, and that you build open, supportive and trusting relationships (working with the challenges of not meeting face-to-face, at least initially, due to the current Covid-19 public health crisis. We will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support.)
· A strong sense of what factors influence health and wellbeing.
· The ability to assist service users in setting goals and making changes that are meaningful to them.
· You will conduct regular innovative and engaging sessions (currently with individuals, over the phone) in order to work towards support plan goals.
· You will ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'.
· You will give people time to tell their stories and focus on ‘what matters to me’, build trust, providing non-judgemental support, respecting diversity and lifestyle choices.
· You will use health coaching and motivational interviewing techniques, identify barriers to people accessing services, and work with service users to overcome these. You will support people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities.
· Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Development
· You will act as the ‘glue’, linking people in with experts and local assets, and undertaking support work in partnership with external stakeholders to complement their interventions.
· You will stay up to date with the constantly developing environment, local offer, and national policies, during the Covid-19 pandemic. Significant experience in local statutory and/or voluntary sector services.
· You will have a deep knowledge of City & Hackney (or a specific local area or demographic), what is available locally and how to signpost and support people (network creation, mapping).
· You will develop productive relationships with local partner organisations to improve service outcomes, and involve service users and carers in the design, development and delivery of the service.
· You will need to triage referrals and signpost to specialist support quickly where necessary, and deal with general queries to contribute to the overall smooth running of the neighbourhood team.
· Where appropriate, introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
· Where appropriate you will connect people to each other through shared common interests and the need for mutual support.
· You will have the ability and drive to build networks with local community resources such as activities and services that may have an impact on health and wellbeing, and support individuals to access these. To be proactive in encouraging self-referrals, and connecting with all local communities.
· You will work in partnership with existing community navigation roles in City & Hackney.
Project Management
· You will monitor and record outcomes of all those accessing the service through the use of recognised assessment tools and outcome measures. With the wider team, you will gather and collate statistical and other information and data as required, reporting on activity and outcomes and ensuring effective qualitative and quantitative monitoring and evaluation of the services.
· You will help to develop and adapt this role as the societal circumstances we are operating under change (as the Covid-19 public health situation develops and/or social distancing is relaxed).
General
· You will reflect on practice and participate in team meetings, practice development forums and peer supervision. You will identify own training and development needs in conjunction with your Line Manager and participate in training opportunities.
· You will develop an awareness of local and national developments and best practice in this area of work and to attend relevant conferences, meetings and training events as required.
· You will adhere to organisational policies and procedures relating to risk and personal safety. You will refer all safeguarding issues in line with local policy.
· You will manage volunteers and other team members as required.
· You will identify issues relating to systemic challenges and disconnects, and report these to the Programme Manager, developing an eye for service improvement opportunities.
Person Specification
As a community connector, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.
We are looking for community connectors with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of City & Hackney (or a specific local area or demographic), and strong interpersonal skills.
Skills and experience:
Person Centred
- Enjoys social interaction and the company of others.
- Exudes a warm friendly presence and open behaviour. Is approachable and open-minded.
- Prefers working as part of a group or team.
- Has a practical and logical mind.
- Well organised and knows how to prioritise tasks. Able to plan own workload.
- Thrives on change and enjoys dynamic diverse environments.
- Is respectful, articulate and sensitive in style of communication.
- Ability to listen, empathise with people and provide person-centred support in a non-judgmental.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Experience of supporting people, families and care in a related role (including unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Community Development
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
- Ability to cope positively with challenging and diverse behaviour.
- Demonstrates a desire for continuous professional development.
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Knowledge:
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and how adverse circumstances and structural barriers can affect people's relationships
- An understanding of the experiences of people who live with significant mental distress.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Knowledge of motivational coaching and interview skills.
- Knowledge of voluntary and community services in the local neighbourhood.
Essential:
- Educated to GCSE level (or equivalent by experience).
- NVQ Level 2/3 or equivalent.
- Significant experience in statutory or voluntary sector services.
- IT literate.
Desirable:
- Mental Health First Aid or willingness to work towards the qualification.
- Training in motivational coaching and interviewing or equivalent experience.
- University degree and/or professional qualification.
- Experience of delivering peer support groups.
The client requests no contact from agencies or media sales.
The Equality Trust is looking for a motivated and organised Senior Digital Engagement Officer who enjoys working in a high trust, high autonomy environment with remote, supportive line management. We offer a dynamic, friendly team and an empowering and flexible working environment. Equality Trust is committed to diversity, equity and inclusion in recruitment. We know that organisations with a diverse team perform better, and we particularly welcome applications from those who identify as from the Global Majority, working class, LGBT+, disabled and older applicants.
We challenge concentrations of income, wealth and power so that everyone can have a good life.
The client requests no contact from agencies or media sales.
Job Purpose:
WomenMATTA delivers innovative services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one practical and emotional support, advocacy and group work.
This post is two-fold; the post holder will provide in-depth, ongoing support to a small caseload of complex cases, whilst they also support with the coordination of the WomenMATTA Hubs. The post holder will also provide administrative support, ensuring quality standards are consistently met, staff are effectively managed, and partnerships are maintained.
Key Responsibility Areas
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
- Support effective service delivery, staff practice, and safeguarding across WomenMATTA services.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
- Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
For the full list of responsibilities, please download the recruitment pack.
Terms & Conditions:
Start date:February 2025
Salary: £30,702 per annum
Location: Manchester and Trafford, Greater Manchester
Working hours: Full time: 35 hours per week
Contract: Fixed term until 31st March 2026 (extension subject to funding)
To Apply:
Applications close: Thursday 29th January 2026 – 9am. We reserve the right to close the advert early.
Interviews with Women in Prison: Week commencing 9th February
Submit a completed application form. Please note, we do not accept CVs.
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk. org.
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to an Enhanced + Adult Barred List DBS check
- Is subject to successful HMPPS enhanced vetting
The client requests no contact from agencies or media sales.


