Save time when you spot your dream job. Upload your CV with ease.
COSA Service Manager (Circles of Support and Accountability).
We invite applications for an exciting opportunity to manage Respond's Circles of Support & Accountability (COSA) Service in London.
Our award winning COSA Service supports people with learning disabilities, autism or both who have committed sexual offences, or are at risk of doing so, through the delivery of its specially adapted Circles model. This model, informed by therapeutic principles and involving long-term volunteers, aims to enable service users to live safe and fulfilling lives without risk to others.
Applicants will have experience of this client group in a forensic/criminal justice setting along with a proven commitment to rehabilitative/restorative justice principles. You will be responsible for the strategic development of the service which will include working with a range of stakeholders and funders to develop funding opportunities and new referral pathways. You will also line-manage the COSA Coordinator/s, ensuring Circle volunteers are supported throughout their journey and oversee the delivery of Circles to clients with a range of complex needs.
About us: Respond is a national charity with offices in London and Birmingham providing specialised community support for children and adults with learning disabilities, autism or both who have experienced abuse or trauma.
To apply: Via CharityJob with a covering letter outlining how you meet the person specification criteria. Applications without a covering letter will not be considered.
Closing date: 5th August 2021
Interviews in central London: 10th August 2021
The client requests no contact from agencies or media sales.
British Heart Foundation (BHF) is seeking an experienced and motivated Nurse to join our Clinical Team and play a high impact role, using their clinical expertise to improve heart health.
As a Senior Cardiac Nurse, you’ll be an expert clinical resource, providing clinical oversight and governance for public‑facing campaigns, health information and digital content. You’ll work closely with colleagues across Medical and our Marketing, Fundraising and Engagement team to ensure clinical accuracy and high standards throughout. Following training, you’ll also act as a media spokesperson, contributing to press statements and interviews across print, broadcast and social media.
The role will support BHF’s Heart Helpline and Genetic Information Service, offering evidence‑based information and compassionate support directly to the public. You will build strong relationships with internal and external stakeholders and help protect and enhance BHF’s clinical reputation.
Working arrangements
Please note this is an 18-month fixed-term contract.
This is a blended role, where your work will be dually located between your home and at least one day a week at our London offices, flexibility on this will be required and the day attending a BHF office won't necessarily be the same each week.
There may also be travel or out of hours work required occasionally, for press work, project work e.g. to attend filming for campaigns or HM live webinars.
About you
An NMC registered nurse you’ll have extensive NHS experience and knowledge of its workings, and will be currently working at AfC band six or higher (or equivalent) or have done so in the last year.
Having previously completed study at degree level (6), or proven equivalent, you’ll have an in-depth knowledge of a wide range of cardiac and circulatory conditions and of lifestyle issues relating to coronary heart disease. You’ll have extensive current clinical experience as a cardiac nurse in secondary and/or primary care, working in heart failure and/or congenital heart disease services an advantage.
A proactive member of the clinical support team, you’ll have excellent organisation, time management and customer service skills. You’ll have excellent communication skills, able to provide and receive feedback, as well as be able to translate complex medical information or critically appraise research for communication to a lay audience.
With strong leadership qualities, as well as understanding the importance of teamwork, you’ll be able to work in an agile way, quick to adapt to new concepts, teams and ways of working, prioritising and managing your own workload with ease.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
1st stage interviews will be held, via MS Teams, on Wednesday 29th and Thursday 30th April, this will incorporate a short telephone scenario task.
Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Wednesday 6th May, where there will be a presentation element to prepare for ahead of time.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced criminal records check and any offer of employment will be subject to a satisfactory enhanced DBS check.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an organisational development and capacity strengthening specialist who has a passion for, and has worked with, small geographically diverse organisations and individuals in the environmental space?
If that sounds like you, we have an exciting NEW position within our growing organisation.
You will oversee and coordinate the ongoing development and growth of our new capacity strengthening and organisational development strategy to Synchronicity Earth’s grantee partners across our portfolio of work. This is an opportunity to be a fundamental part of a growing area of work within the organisation and to embed it strategically within our Programmes Team.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 20th April 2026 (6am)
First stage interviews (Zoom): likely 29th and 30th April 2026
Possible second stage interviews, dependant on first stage: likely 5th and 6th May 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage interview.
The client requests no contact from agencies or media sales.
Child and Family Practitioner / ChISVA
NHS AfC: Band 6
Main area: Paediatrics
Grade: NHS AfC: Band 6
Contract: Fixed term – 11 months (secondment cover to contract end date 31/03/2027)
Hours: Full time – 37.5 hours per week
Job ref: 309‑UCLH‑7665
Site: UCLH
Town: London
Salary: £46,419 – £55,046 per annum inclusive of HCAS
Salary period: Yearly
Closing: 14/04/2026 23:59
Important Information on AI Use
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
University College London Hospitals NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006.
Job Overview
Transforming the national response to child sexual abuse
The Lighthouse is the first UK Child’s House, a national leader in trauma-informed, multidisciplinary support for children and young people who have experienced child sexual abuse. Based in Camden and serving North Central London, we provide integrated health assessments, therapeutic interventions, advocacy through the criminal justice process, and video recorded interviews led by clinical psychologists. Our model has influenced policy and practice across the UK, improving well-being for children and carers, and increasing convictions.
We are seeking an experienced, professionally registered Social Worker to join our team of social workers and ChISVAs. If you want to shape how social workers respond to children as victims of crime, and you are ready to deepen your expertise in complex safeguarding, this is an exceptional opportunity to work within a unique and nationally influential service.
Main Duties of the Job
In this role, you will provide specialist child-centred advocacy and coordinated support for children and young people as they navigate the criminal justice process following sexual abuse. Acting as a dedicated ChISVA-informed practitioner, you will ensure that each child understands their rights, feels heard and supported, and is prepared for every stage of their justice journey, from early decision making to court outcomes. You will offer clear, accessible information about police processes, ABE interviews, CPS decisions and court expectations, and you will work closely with police, social care and legal partners to ensure the child’s best interests remain central.
Your work will span early safeguarding oversight, holistic needs assessments and collaborative care planning with our multidisciplinary team, including CAMHS clinicians, social workers, paediatricians and NSPCC therapeutic practitioners. You will be a consistent point of contact for children, young people and their safe family members, helping them manage trauma-related needs, address practical barriers and access the support and interventions recommended by the Lighthouse. The role includes guiding families through complex and often distressing processes, ensuring they have continuous access to information, emotional support and safety planning.
Registered Charity
Head of Marketing
We are seeking an ambitious, creatively driven marketing leader to shape how broad audiences discover, engage with and return to art at scale.
Position: Head of Marketing
Salary: £72,769 per annum
Location: London
Hours: Full time, 36 hours per week
Contract: Permanent
Closing Date: 19 April 2026
Interview Date: From 6 May 2026
About the Role
This is a rare leadership opportunity to shape the next chapter of campaigns for a world renowned cultural organisation. You will set the strategic direction for an integrated marketing function, leading bold, innovative work that drives audience growth, returning visitors and engagement with diverse audiences.
Working across exhibitions, events, site destinations and digital platforms, you will bring strong commercial instinct, creative judgement and audience insight to campaigns that deliver impact at scale.
Key responsibilities include:
About You
You will be a strategic and inspiring senior marketer with experience leading high profile brand campaigns across multiple channels.
You will bring:
About the Organisation
This organisation is a globally recognised cultural institution with a mission to make art available to all through its galleries, collections, programme and digital platforms. It is committed to widening access, welcoming diverse audiences and championing the belief that access to art is a universal right.
Other roles you may have experience of could include: Director of Marketing, Senior Marketing Lead, Head of Brand and Marketing, Head of Audience Development, Head of Campaigns, Marketing Director
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Prospectus is delighted to be supporting our client in the search for a Major Donor Fundraiser. Our client is a global animal welfare organisation working to reveal suffering, rescue animals in need and protect animals under direct human influence. With a strong international presence and a mission-led approach, the organisation delivers sustainable campaigns and projects designed to create lasting change for animals worldwide. This is a fantastic opportunity for an experienced relationship fundraiser to join a leading international organisation and play a key role in developing high-value income across a diverse portfolio.
12-month contract, full-time
London with hybrid working (one day in the office per week)
£51,591.86 - £56,661.58
This position will lead on creating and delivering a strategic programme across mid-value, major donors, high-net-worth individuals, corporates, trusts and foundations. The successful candidate will be responsible for building and stewarding meaningful relationships, securing gifts in excess of £5,000, and developing tailored funding applications and proposals while ensuring compliance with funding agreements. They will create opportunities to engage and develop relationships with existing supporters, while also helping to build new relationships and raise the profile of the organisation. The postholder will support the effective administration of the major donor programme, produce regular reports and updates for the Head of Fundraising, and work proactively with colleagues across the UK team, senior leadership and international headquarters.
We are looking for a confident and experienced fundraiser with a strong track record in high-value fundraising and relationship management. You will have substantial experience of managing major donor programmes, alongside broad fundraising knowledge that includes major donor fundraising and corporate giving. You will have excellent written communication skills and strong interpersonal skills, including the ability to present, negotiate and influence effectively. Above all, you will bring a genuine affinity with animal welfare and a strong commitment to the organisation’s vision and mission.
How to apply
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex, gender, disability, race, religion, sexual orientation, marital status or pregnancy and maternity. If you have any disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus
If you feel you meet some of the criteria but not all, we really hope you’ll enquire and learn more. Prospectus can advise and support on each part of the role and, hopefully, your application, so we look forward to hearing from you.
In order to apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange a meeting to brief you on the role. You’ll then have all the information you need to formally apply with a CV and covering letter. We are looking forward to connecting with you soon.
Please be aware that our client will be considering applications and holding interviews on a rolling basis, so please apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Marylebone
Contract: Temporary, ongoing
Hours: Full-time, 35 hours per week
Salary: £16.44 per hour + holiday (£30,000 salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting our client in their search for a temporary Cross-Programme Administrator. The organisation is a world-renowned higher education institution.
Responsibilities:
Requirements:
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
Calibre Audio is a national charity providing accessible audiobooks to people who are unable to read print due to visual impairment, dyslexia, or other conditions. Through a digital-first service and a diverse library, we enable people to experience the joy and lifelong benefits of reading.
Everyone has the legal right to equal access to information, yet only 7% of print books are converted to audio, the format needed for many disabled people. For young people, this has serious implications for their ability to learn and develop, and for the elderly, socially isolated, or disadvantaged, coming to terms with the loss of their sight, health and mobility, losing a lifelong love of the written word can be a real blow.
Calibre Audio’s vision is an inclusive society where everyone with a print disability can enjoy accessible books. The charity distribute 1,500 books daily to children and adults whose lives are transformed by access to literature. They work with all major publishers and record many of their own titles, including books unavailable elsewhere in audio. Calibre Audio are now broadening their mission to deliver wider social impact: improving literacy and education outcomes, supporting wellbeing, and tackling loneliness.
This is a pivotal role responsible for leading and growing income from trusts and foundations. Reporting to the Director of Fundraising & Communications, the postholder will develop and deliver a strategic trusts fundraising programme, securing five- and six-figure grants, building long-term partnerships, and contributing significantly to organisational sustainability and growth.
As Senior Trusts Fundraiser, you will:
Essential skills and experience:
Desirable:
Employee benefits include:
Apply by uploading your CV and answering the four screening questions. A cover letter is not required at this stage.
Candidates meeting the person specification wil be invited to a call with Laura Macnamara at QuarterFive. For formal application, Laura will provide support with CV and supporting statement.
Please apply ASAP and by no later than Monday 27th April.
Registered Charity
21 - 50
At Calibre Audio, our mission is to ensure that everyone can enjoy the pleasure of reading, regardless of a print disability or health condition.
Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations)
Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial delivery in the field to ensure it remains robust, compliant, and responsive in complex and fast-paced environments. In this context, the Roving Finance Manager will play a pivotal role in leading financial management across our emergency responses through direct deployment.
You will take responsibility for the day-to-day financial management of international deployments, ensuring strong financial control, accurate reporting, and compliance with donor and organisational requirements in-country. Acting as the lead finance focal point within responses, you will work closely with Team Leads and field teams to support decision-making and ensure resources are managed effectively in high-pressure environments.
Alongside operational financial management, you will ensure that financial processes, systems, and controls are implemented and maintained in-country, strengthening compliance and accountability across responses. You will support field teams through training and guidance, ensuring that financial procedures are understood and consistently applied in challenging contexts.
This role will work closely with the Head of Finance (International), Operations, HR, and programme teams, acting as the key link between HQ and field finance. When not on deployment, you will contribute to supporting ongoing responses and strengthening financial processes across UK-Med’s international operations.
This is an exciting opportunity for an experienced finance professional who thrives in dynamic environments, is comfortable working hands-on in the field, and is motivated by supporting life-saving humanitarian operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability where it matters most — on the ground.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.
How to apply
We strongly recommend that you read the Candidate Information Pack – Roving Finance Manager - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
Please apply as soon as possible and no later than Friday 24th April 2026.
This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial systems and processes to ensure they remain robust, compliant, and responsive across the countries where we operate. In this context, the Finance Manager (International) will play a pivotal role in supporting high-quality financial management across our overseas programmes and emergency responses.
You will lead on financial oversight for international deployments, ensuring accurate budgeting, forecasting, and reporting in line with donor and organisational requirements. Acting as a key finance partner to operational teams, you will support decision-making by providing timely financial insights, while ensuring strong financial controls are maintained across complex and rapidly evolving environments.
Alongside financial management, you will oversee grant compliance and donor reporting processes, ensuring that financial activities meet regulatory, audit, and funder requirements. You will work closely with in-country teams to strengthen financial processes, support capacity building, and ensure that funds are managed effectively and transparently across all responses.
This role will collaborate closely with the Head of Finance (International), Operations, HR, and programme teams, providing expert financial advice and ensuring strong coordination between HQ and field teams. You will also contribute to wider finance team priorities, including month-end processes, audits, and continuous improvement of systems and controls.
This is an exciting opportunity for an experienced finance professional who thrives in a fast-paced humanitarian environment, enjoys working across diverse contexts, and is motivated by supporting life-saving operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability as we deliver critical healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute to strengthening financial management across our global operations as we continue to grow.
How to apply
We strongly recommend that you read the Candidate Information Pack – Finance Manager International - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
Please apply as soon as possible and no later than Friday 24th April 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
The Dunard Centre is a new world-class performance venue being built in Edinburgh’s city centre. A new home for the Scottish Chamber Orchestra and a new venue for Edinburgh International Festival, the venue will play host to a diverse programme of events and be a thriving community space in the heart of the city.
With construction well underway, we are looking to recruit an experienced Head of Facilities and Operations to join the Dunard Centre team through its capital phase and into operations. This is an exciting opportunity for someone with senior experience in a live performance venue to play a key role in establishing the operations function for this once-in-a-century concert hall during its construction, before going on to lead the smooth running of the venue once open.
Working alongside the Project Director during the capital phase, the Head of Facilities and Operations will bring specialist knowledge of cultural venues and their operational requirements, enabling intelligent decision-making and a smooth transition from construction to opening. Once open, you will lead the day-to-day operations of this busy community and performance space, helping to ensure the Dunard Centre fulfils its ambitions to become a world-class venue that is welcoming and accessible to all.
The ideal candidate will have experience of working on a capital project, as well as operational experience of running a cultural venue, as this role will necessarily change and adapt as the capital project nears completion.
To find out more, including how to apply, please read the full job description on the Dunard Centre website.
The client requests no contact from agencies or media sales.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video
About the role
mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.
You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.
Key responsibilities include:
· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem
· Triaging, prioritising and responding to user queries efficiently
· Identifying and escalating high-risk, safeguarding or data protection issues
· Providing clear guidance to users, including those in complex or difficult situations
· Maintaining accurate records and ensuring enquiries are followed through to resolution
· Identifying trends or recurring issues to support service improvements
· Updating help content, guidance and internal documentation
· Working collaboratively with technical and programme teams
About you
You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.
You will have:
· Experience providing user support within digital or information-heavy environments
· Ability to recognise and manage sensitive or high-risk cases
· Knowledge of data protection principles in a support or case-handling setting
· Excellent written communication skills with a clear and empathetic approach
· Experience managing multiple enquiries and meeting deadlines
· Strong organisational skills and attention to detail
· Confidence working remotely within a collaborative team
Desirable:
· Experience using helpdesk systems such as Zendesk or Freshdesk
· Experience supporting digital platforms or public-facing services
· Experience contributing to user guidance or knowledge bases
· Interest in civic technology or public interest services
About mySociety
mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.
Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Manager
Location: Hybrid – Turn2us London Hub (Farringdon) + homeworking
Contract: Full-time, permanent
Salary: £51,879
MLC Partners is working with Turn2us, a respected UK charity focused on tackling financial insecurity, to appoint a Governance Manager into a pivotal role at the heart of the organisation.
This is an excellent opportunity for an experienced charity governance professional who wants to shape governance strategy, strengthen board effectiveness, and support leadership in a values-led, mission-driven environment.
The role
As Governance Manager, you’ll act as a trusted adviser to the Board of Trustees, Chair and senior leadership team, leading on governance and assurance across Turn2us and its subsidiary, Elizabeth Finn Homes.
You’ll be responsible for delivering high-quality, best-practice governance that is practical, proportionate and aligned with the organisation’s strategic priorities. Working closely with the Director of People, Culture and Governance and the Director of Finance and Operations, you’ll also support organisational risk management and policy assurance at executive and board level.
Key responsibilities:
About you:
You’ll bring substantial experience in a governance or company secretarial role, ideally within the not-for-profit sector, and be confident operating at board level.
For a further confidential conversation about this role and your search, please contact Annabelle at MLC Partners.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
The Loop delivers high quality, accessible, evidence-based and evidence-making drug checking services and to disseminate harm reduction information to individuals, service providers and policy makers. This is for the purpose of creating a safer society where everyone can access accurate, timely, and relevant information to make more informed decisions about drugs.
The Communications Lead will ensure that we are able to extend the reach and understanding of harm reduction related to drugs and alcohol. This post will ensure The Loop expands its profile and presence, capacity and response, to maximise the opportunities to communicate harm reduction messages and information, raises the awareness, access and understanding of drug checking, and engages stakeholders and members of the public.
This will require the postholder to:
- Coordinate and increase the capacity of The Loop to effectively communicate related to our aims and purpose
- Develop and disseminate social media content, in collaboration with colleagues across The Loop
- Work with partners of The Loop including press and media to further the profile of The Loop for strategic benefit and greater reach to the public.
You will be motivated to assist in the development and delivery of The Loop and possess knowledge of drugs-related harm reduction approaches including messaging, with related or transferable experience in communications. You will contribute and be part of a passionate team of staff and volunteers determined to further introduce drug checking and related harm reduction interventions across the UK.
APPLICATION PROCESS
1. Applications by CV and expression of interest, demonstrating your ability to meet the requirements of this role and your motivation in working for The Loop, deadline 20 April 2026.
2. Shortlisting on 21 April, with interviews held on or between 27-30 April 2026, online.
3. Appointment and commencement in post, May 2026.
Please note: the successful candidate will need satisfactory references and a DBS check.
The Loop is an equal opportunities employer, and embraces and celebrates diversity in our organisation, communities we serve, and across society. We welcome applications from all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Responsible to
The Director
Responsible for
Strategy implementation, service development, programme development and partnerships
Base
Hybrid with some in person meetings at 66 Devonshire Rd, Cambridge CB1 2BL
Salary
£49,000 to £57,000 pro rata depending on experience (Band 7 AfC)
Working hours
22.5 hours per week (equivalent to 3 days per week)
Background
The Brazelton Centre UK aims to support the transition and adjustment to parenthood, focusing on the development and mental health needs of both babies and parents. Holding the baby in mind, the Centre, which is research and practice based, enables health professionals to facilitate relationship building between parents and their newborn at a time that is experienced as a major life event. The philosophy of the organisation is one of enabling effective service development, appropriate clinical intervention and sharing of expertise.
The Centre, established in Cambridge in 1997, is a training organisation for health professionals and researchers who work with babies and parents.We offer training courses in the Newborn Behavioural Observations System (NBO) and Neonatal Behavioural Assessment Scale. (NBAS). Brazelton Centre UK is one of four Centres in the world, teaching the NBO and NBAS, and the most active.Brazelton UK works in partnership with other organisations on training, surveys and research, including third sector organisations, universities, NHS trusts and organisations providing support for the under-fives. Almost 6,000 practitionershave undertaken the UK training courses in both the NBO and NBAS.
The Centre currently has a staff of 7 from different professional groups, in a range of roles, with 10 Trainers across the UK, able to teach specific courses as required.
The charity has a Board of Trustees.The Strategy and Service Development Lead will report directly to the Director and be ultimately accountable to the Board of Trustees.
The Brazelton Centre UK has developed a new Strategic Plan for 2025–2030, setting out ambitious goals to increase reach and impact, expand research activity, develop new training programmes and increase engagement with parents.
This new post has been created to support the Director and Trustees in delivering this strategy and to lead the development of new programmes, partnerships and services that support the Centre’s mission.
This is a part-time post in the first instance and may entail some travelling in the UK and abroad for meetings.
Key Responsibilities and accountabilities:
Strategic development and implementation
·Support the Director and Board of Trustees in the implementation of the Brazelton Centre UK’s strategic plan.
·Lead the coordination and delivery of strategic initiatives designed to increase the reach, impact and sustainability of the Centre’s work.
·Identify opportunities for innovation and development of services that support professionals working with babies and their families.
·Work collaboratively with the Director and staff team to translate strategic priorities into practical implementation plans and measurable outcomes.
·Monitor progress against strategic objectives and provide regular updates to the Director and Trustees
Service and programme development
·Lead the development of new programmes, services and initiatives in line with the BCUK’s strategic goals.
·Support the development of new training programmes and educational resources for health professionals and practitioners working with parents and babies.
·Work with colleagues, trainers and partners to design, pilot and evaluate new initiatives including antenatal and postnatal programmes.
·Work with the Director, staff team and trainers to support the development and implementation of online learning modules, webinars and digital educational resources that enhance the BCUK’s training and educational offer.
·Contribute to the development of digital resources that support professionals trained in the NBO and NBAS, including resources designed to strengthen implementation and reflective practice.
·Ensure that all programme development reflects current evidence and best practice in infant mental health, early development and parent–infant relationships.
Partnerships and collaboration
·Develop and maintain strong partnerships with external organisations including universities, NHS services, local authorities and voluntary sector organisations.
·Contribute to the development of professional networks and initiatives that support practitioners trained in the NBO and NBAS.
· Support the Director in identifying opportunities for collaborative projects, research partnerships and service innovation.
· Represent the Brazelton Centre UK in meetings, networks and events as appropriate.
· Promote collaborative working with partners in order to strengthen the Centre’s profile and maximise opportunities for impact.
Research and evaluation
·Support the Director and R&D Manager with the development of research collaborations and evaluation projects which strengthen the evidence base for the Brazelton approach.
·Work with academic and clinical partners to develop evaluation frameworks that demonstrate the impact of Brazelton Centre UK programmes and training, and support dissemination of learning and research findings.
·Assist in the identification of opportunities for research funding and collaborative projects.
Governance and organisational development
·Support the Director and Board of Trustees in the development and review of organisational policies, strategies and governance processes.
·Work closely with the Director to support the effective operational functioning of the Brazelton Centre UK, helping to ensure that organisational priorities and work programmes are delivered effectively.
·Provide leadership and coordination of agreed areas of organisational activity, working with the Director to support the management and development of the Brazelton Centre UK staff team.
·Support the Director in the development of staff objectives, work plans and monitoring of progress against agreed priorities.
·Contribute to the coordination and oversight of the delivery of programmes, projects and training activities to ensure they meet organisational standards and strategic objectives.
·Work collaboratively with the Director and colleagues to support the effective coordination of the Brazelton Centre UK Trainers and related initiatives.
· Ensure that work undertaken within the role reflects the values and principles of the Brazelton Centre UK.
General
This job description describes the major responsibilities and accountabilities associated with the post of Strategy and Service Development Lead.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Strategy and Service Development Leadare excluded simply because they are not itemised.
Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.
The Strategy and Service Development Leadis a key advocate for The Brazelton Centre UK and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation.
Further details about the Centre can be found on the Brazelton Centre UK website.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
Please refer to the attachment for person specifications.
Interview date is on the 30th June 2026 in Cambridge in person.
Age UK is hiring Customer Advisers to join our National Advice Line!
We are still in a cost-of-living crisis and changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least one day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.
Last date for applications Tuesday 14th April 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Experience
Skills and Knowledge
Personal attributes
Great to haves:
What we offer in return
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
