Entry level jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.
The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Programmes Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
- Travel: International travel may be required depending on programme and organisational needs.
4. Scope of Work and Key Responsibilities
Programme Coordination and Partner Management
- Maintain regular communication with implementing partners across multiple countries
- Coordinate programme activities to ensure timely and effective delivery
- Support negotiation and alignment with field teams and partners on implementation priorities
- Build and maintain strong working relationships with partners and stakeholders
Proposal Development, Business Development and Donor Engagement
- Lead the development of project proposals, concept notes, and budgets
- Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
- Develop marketing and programme-related materials to support fundraising and visibility
- Build and maintain relationships with donors and external stakeholders
Programme Monitoring, Reporting and Compliance
- Review narrative and financial reports from partners for quality and accuracy
- Track programme deliverables, milestones, and deadlines across projects
- Maintain programme trackers, dashboards, and internal monitoring tools
- Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
- Ensure documentation and data are organised, accurate, and up to date
Financial Coordination
- Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
- Review partner budgets and support financial planning processes
- Ensure alignment between programme delivery and financial requirements
Design, Communications and Knowledge Products
- Develop visual and written materials including presentations, one-pagers, capability statements, and reports
- Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
- Contribute to internal and external communications materials to enhance programme visibility
- Support media-related activities, including content development and basic media training where required
Capacity Building and Team Support
- Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
- Develop and refine internal documents such as SOPs and guidance materials
- Support onboarding, training, and supervision of interns
- Provide support to colleagues across programme activities as required
Systems, Learning and Operational Support
- Maintain and update programme databases and information systems
- Support feedback collection processes, including surveys and learning inputs
- Contribute to problem-solving and continuous improvement across programmes
- Participate in calls across multiple time zones and undertake occasional travel as required
Procurement and supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.
Operational risk management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Degree or equivalent experience in international development, humanitarian studies, or a related field
- Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
- Proven experience in proposal development, including budget preparation
- Strong experience working with implementing partners and managing multi-country programmes
- Experience reviewing narrative and financial reports and ensuring donor compliance
- Familiarity with working alongside finance and monitoring and evaluation (M&E) teams
6. Core Competencies
- Strong organisational and coordination skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
- Strong analytical and problem-solving abilities
- Experience developing presentations, reports, and programme materials
- Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
- Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
- Fully funded a three-year medical research PhD programme into POLG mitochondrial disease at the Mitochondrial Research Group (MRG) at Newcastle University, under the guidance of one of the UK’s leading Professors of Paediatric Mitochondrial Medicine, who also serves as a Charity Medical Advisor to the Foundation.
- Supported affected children, families and organisations across the UK.
- Developed national corporate partnerships and strategic relationships.
- Built a growing national supporter community and dedicated volunteer network.
- Established a growing national profile across mitochondrial disease awareness, fundraising and advocacy.
- Begun work towards funding further pioneering mitochondrial disease research and delivering long-term charitable impact.
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
- Lead and grow fundraising activity across the Foundation.
- Develop and manage corporate partnerships and sponsorship opportunities.
- Identify and secure trusts, grants and major donor funding.
- Support regular giving and community fundraising growth.
- Help develop long-term fundraising strategy and income diversification.
- Build and nurture relationships with donors, businesses, trusts and strategic partners.
- Develop proposals and pitches for supporters, businesses and stakeholders.
- Identify opportunities and support sustainable income growth.
- Strengthen supporter stewardship and donor relationships.
- Support fundraising campaigns and flagship charity initiatives.
Operations and Organisational Development
- Help build systems, processes and operational structures as the charity grows.
- Support governance, compliance and reporting requirements.
- Develop reporting frameworks and performance measures to support Trustee oversight and organisational growth.
- Support budget monitoring and financial administration alongside Trustees.
- Lead, support and help develop the Foundation’s dedicated volunteer network, helping build a positive, engaged and high-performing volunteer culture.
- Support CRM systems and fundraising pipeline management.
- Help develop internal processes to support sustainable long-term growth.
- Undertake additional responsibilities commensurate with the role where required.
Communications, Marketing and External Engagement
- Support planning and delivery of campaigns, events and public engagement activity.
- Lead marketing, communications and storytelling activity to strengthen awareness, supporter engagement and fundraising.
- Help develop campaigns that increase awareness and understanding of mitochondrial disease and strengthen the Foundation’s profile.
- Support content development across digital platforms and supporter communications.
- Represent the Foundation externally with professionalism, warmth and passion.
- Build and strengthen relationships with supporters, businesses and stakeholders.
- Represent the needs of affected children and families and help drive innovation, awareness and positive change.
- Work closely with the Charity Director on strategic development and future growth.
About You
We are seeking someone with:
- Approximately 5–10 years’ experience within fundraising, charity development, partnerships or organisational growth.
- A proven ability to build relationships and generate income.
- Strong communication, influencing and stakeholder engagement skills.
- Strong relationship-building and partnership development skills.
- Confidence developing proposals, presenting ideas and pitching to supporters, businesses and stakeholders.
- The ability to balance strategic thinking with practical delivery.
- A proactive, adaptable and solutions-focused mindset.
- A willingness to learn, develop and grow alongside a rapidly evolving organisation.
- A willingness to be hands-on and contribute wherever needed.
- Strong storytelling and communication skills, with an understanding of how marketing and communications drive awareness, fundraising and supporter engagement.
- Empathy, emotional intelligence and professionalism.
- A willingness to travel and support events across the UK.
- Flexibility to work occasional evenings and weekends.
- A full UK driving licence and access to transport.
- A genuine passion for meaningful work, long-term impact and improving outcomes for children and families affected by mitochondrial disease.
- Ambition, resilience and commitment to creating lasting impact.
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
- Help shape the future of a fast-growing children’s charity.
- Work closely with an ambitious and passionate leadership team.
- Build meaningful partnerships and projects with national impact.
- Directly contribute towards advancing pioneering mitochondrial disease research, raising awareness and supporting affected children and families.
- Be part of a community determined to create lasting change.
- Help build a charity designed to create lasting impact for generations to come.
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness in Hammersmith & Fulham?
We are looking for multiple Project Workers to join our Hammersmith & Fulham Supported Accommodation Pathway. These services support adults with a range of needs who are preparing for more independent living.
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
Working in this role, your key responsibilities will be to:
- Work with clients to identify their personal aims and ambitions and work towards achieving them.
- Provide practical and personal support to clients in an approachable, caring and person-centred way.
- Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
- Complete administrative records relating to client work, housing management and health and safety.
- Work on a weekly shift rota including early and late shifts, weekends and bank holidays.
About you
This role will suit people with:
- An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Good interpersonal and listening skills, to establish effective working relationships with clients.
- An enthusiasm to learn and work with clients with a holistic, person-centred approach.
Above all we are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing Date: 10am on 27 May 2026
Interview and assessment date: TBC
The client requests no contact from agencies or media sales.
Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
This is a fixed term opportunity ending 18 February 2027 (with the possibility of extension)
Criminal Justice Services are looking for a Service Manager to lead and oversee the London Housing Advice and Intervention Service, delivering accommodation support across London prisons and probation offices to help prevent homelessness and reduce reoffending.
In this role you will:
- Lead and oversee the operational delivery of the Ministry of Justice (MoJ) London Accommodation Commissioned Rehabilitative Service (CRS), providing accommodation support, information, advice, and guidance across 10 London estate prisons and 8 Probation Delivery Units (PDUs).
- Manage and support a large, geographically dispersed team, including direct line management of 4 Team Leaders and overall oversight of Administrators and Housing Advisors, ensuring high-quality service delivery and achievement of contract targets.
- Build and maintain strong working relationships with key stakeholders including the Ministry of Justice, probation services, prison staff, commissioners, local authorities and partner agencies to deliver joined up and effective resettlement support.
- Ensure the service meets contractual and best practice requirements by leading, motivating and developing staff, embedding quality standards, monitoring performance, and driving continuous service improvement.
- Support the wider service through a period of potential transition, including contract change and service development, ensuring continuity, effective communication, and strong operational leadership.
About you
We are looking for someone with a passion for preventing and ending homelessness for people involved in the criminal justice system, who can provide strong leadership to a complex and dynamic service and inspire teams to deliver excellent outcomes.
To thrive in this role you will;
- Have experience of day to day management of staff and services, alongside a strong understanding of homelessness, housing pathways, and the support needs of individuals engaged with the criminal justice system.
- Be confident managing performance, working strategically with stakeholders, and identifying innovative solutions to improve service delivery.
- Have excellent organisational and communication skills, the ability to analyse service data and performance, and experience balancing operational oversight with service development and continuous improvement.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ button to start your online application form.
Closing date: 10am on 27 May 2026
Interview and assessments on: 5 June 2026
The client requests no contact from agencies or media sales.
Project and Engagement Coordinator
Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required
Job Purpose
The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.
This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.
A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.
The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.
Key Responsibilities
1. Project Coordination and Delivery
- Coordinate the day-to-day implementation of the Partners for Change project across the partnership.
· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.
- Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
- Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
- Work closely with partner organisations to support consistent and coordinated operational practice.
- Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
- Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.
2. Line Management of Intensive Support Workers
· Provide direct line management to the Intensive Support Workers employed as part of the project.
· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.
- Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
- Monitor staff workload, performance, wellbeing and professional development.
- Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
- Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
- Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.
· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.
- Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.
3. Oversight of Outreach Delivery
- Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
- Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.
· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.
- Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
- Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
- Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
- Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
- Provide additional support or escalation where cases are particularly complex, high risk or blocked.
4. Partnership Working and Multi-Agency Coordination
- Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
- Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
- Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
- Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
- Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
- Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.
5. Monitoring, Data and Reporting
- Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
- Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.
· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.
- Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
- Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
- Monitor progress against targets and help identify where corrective action or additional support is needed.
- Support a culture of evidence-led delivery, accountability and continuous learning.
6. Client and Community Engagement and Volunteering
· Lead community engagement activities to raise awareness of homelessness and rough sleeping.
· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.
· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.
· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.
· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.
7. Service Development and Quality Improvement
- Contribute to the ongoing development and improvement of the project model and operational practice.
- Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
- Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
- Support consistency in standards, approaches and quality across partners where possible.
- Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
- Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
- Support innovation and practical problem solving in response to emerging needs or operational challenges.
8. Safeguarding, Risk and Compliance
- Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.
· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.
- Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
- Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
- Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
- Maintain clear accountability, professional boundaries and lawful information handling at all times.
9. Communication and Representation
- Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
- Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
- Support internal and external communication relating to project activity, engagement and impact.
- Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
- Contribute to presentations, briefings, updates and promotional materials as required.
General Duties
- Work at all times in line with the organisation’s mission, values, policies, and procedures.
- Promote equality, diversity, dignity, and inclusion in all aspects of the role.
- Undertake any other reasonable duties consistent with the nature and level of the post.
- Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.
Person Specification
Essential
- Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
- Experience of supporting or managing staff in a frontline service environment.
- Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.
· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.
- Strong understanding of trauma-informed, person-centred and strengths-based practice.
- Experience of partnership working and building effective relationships across organisations and sectors.
- Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
- Experience of case oversight, support planning, referrals, safeguarding and risk management.
- Experience of monitoring performance, maintaining records and contributing to reporting requirements.
- Strong organisational, communication and interpersonal skills.
- Ability to lead with clarity, empathy and accountability.
- Good IT and data management skills, including confidence using case management or monitoring systems.
- Ability to travel across the county and work flexibly as required.
Desirable
- Experience of managing outreach or community-based support services.
- Knowledge of homelessness systems, housing pathways and local authority processes.
- Experience of working within funded projects with outputs, outcomes and reporting requirements.
- Experience of co-production, peer support, service-user engagement or community engagement.
- Experience of using In-Form or similar client record / case management systems.
- Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
- Full driving licence and access to transport, where required for the role.
Key Skills and Attributes
- Strong leadership and coordination skills
- Calm, organised and solution-focused approach
- Compassionate, professional and non-judgemental manner
- Ability to motivate, support and develop staff
- Strong partnership and relationship-building skills
- Commitment to high-quality, inclusive and trauma-informed practice
· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.
- Confidence in handling complexity, challenge and change
- Ability to balance strategic oversight with practical operational delivery
Additional Information
This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.
The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.
The role is subject to satisfactory references and an enhanced DBS check where required.
The client requests no contact from agencies or media sales.
As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.
Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.
This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.
The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Officer (South)
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office
Join our friendly team
We have an exciting opportunity for a Community Fundraising Officer to join our team, covering the South region. Based within easy reach of our London Head Office, you’ll play a vital role in generating income and building lasting relationships to support families in need.
Our charity
The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ where families with a sick child in hospital can stay. But we’re more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,500 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child’s side and have one less thing to worry about.
The Role
This is a varied and rewarding community fundraising role, focused on building strong relationships and delivering income growth across the South.
You will engage and support individuals, schools, community groups and local businesses to fundraise, delivering excellent stewardship and supporter care.
You’ll recruit participants for both ‘run your own’ and third-party events, while developing long-term relationships including with families connected to the charity.
Working collaboratively with House Teams and colleagues, you’ll help increase awareness, manage supporter activity, track income, and maximise opportunities through partnerships and communications.
You’ll also represent the charity at events and within the community.
This role requires a proactive and organised approach, with the ability to manage multiple projects and meet income targets.
About you
We’re looking for someone who is passionate about community fundraising and motivated by building meaningful relationships.
You will have strong interpersonal and communication skills. You will equally be as comfortable supporting families who stay with us who want to fundraise, as you are presenting to a room full of students, or potential volunteers.
You have good organisational skills and are comfortable working to objectives and targets. You are able to work with a level of autonomy and innovation to develop your fundraising portfolio and to increase our profile particularly in the areas close to our houses.
Ultimately this is a great role for anyone who loves community fundraising and understands that no two days are the same.
An enhanced DBS check for this role is required.
This is a great opportunity and we are reviewing applications as we receive them, so early application is advised. We may close this post earlier than advertised.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we’d love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification
Closing date: 5th June 2026
We are looking for a person with a personal commitment to the mission of the Trust and capacity to undertake the administrative duties for the Rights and Justice programme. They will bring experience of working in/with voluntary organisations and knowledge of issues relevant to JRCT’s Rights and Justice programme, in particular racial justice and migrant justice.
We seek a thoughtful, strongly motivated, accountable, energetic, and congenial individual with excellent organisational and communication skills. The work is highly detail-oriented and requires the ability to use initiative and anticipate outcomes, multi-task and work flexibly.
Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
About our organisation
For over 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the service
nia is committed in becoming an Anti-Racist organisation and we are seeking a Development Officer to support us with this work. The Anti-Racism Development Officer will play a key role in the delivery of the Anti-Racism action plan and in embedding Anti-Racist practices across the organisation.
About the role
Part of this role includes the coordination with the nia’s Anti-Racism Working Group to co-produce tangible outcomes; harnessing the expertise of those most impacted by racism and embedding an Anti-Racist framework across the organisation.
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.
Hours: 21hrs per week
Salary:£18,600 - £19,800 (FTE £31,000 - £33,000 dependent on experience and qualification
Location:Currently Hybrid Working (Islington office & home)
Contract Type: Permanent
CVs are not accepted
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Victim Support is seeking a confident, organised, and relationship-driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high-quality, timely, and compassionate support at every stage of the justice process.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is part-time working 18.75 hours per week covering Staffordshire.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (outreach in the community), you will:
- Lead the delivery of the Witness Service within the community, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the area.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Travel across the court cluster and wider area is required.
- Occasional evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greater Change
Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an NGO providing cash grants to support people to overcome the financial barriers on their pathway out of homelessness using personalised budgets.
We partner with frontline charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.
On average, Greater Change spends £1,400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.
Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.
Our Values
- Trust & Support
- Growth & Development
- Passion with Boundaries
- Clarity & Communication
- Emotional Security & Maturity
- Impatience for Change
Philanthropy Manager
We are looking for an entrepreneurial, ambitious and relationship-driven Philanthropy Manager to help grow Greater Change’s income, impact, and profile. Reporting to the Head of Growth and working closely with the CEO, this is a hands-on role suited to someone who can be creative and structured.
You will lead key income streams across High Net Worth Individuals, Trusts and Foundations, and fundraising events, delivering high-quality proposals and thoughtful stewardship that strengthens long-term partnerships.
The ideal candidate will be someone who understands how we are maximising impact and cost-effectiveness. You will be able to clearly communicate how our work delivers meaningful outcomes.
Above all, we are looking for someone proactive and thoughtful, who is motivated to play a key role in scaling a high-impact, evidence-led solution to homelessness.
Main Responsibilities
-
Work closely with the CEO on philanthropic relationships, including supporting the Development Board’s engagement, meetings, and follow-ups.
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Lead all trusts and foundation activity end-to-end, including prospect research, applications and producing reports, while tracking funding deadlines, maintaining a clear pipeline, and providing regular progress updates to the CEO and Head of Growth.
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Prepare high-quality proposals, cases for support, presentations, and donor communications.
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Co-lead on developing and maintaining corporate partnerships with the Head of Growth
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Manage individual giving, with a focus on donor stewardship and growth.
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Lead the planning and delivery of fundraising and stewardship events, including stewardship and fundraising events organised by the Greater Change and our Development Board
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Supporting the Comms team to deliver donor communications across our newsletter and social media channels
Essential Skills, Knowledge and Experience
-
Excellent relationship management skills, with the ability to build credibility and trust with senior stakeholders, including high-net-worth individuals and funders.
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Highly analytical, with the ability to understand, interpret and clearly communicate impact, cost-effectiveness, and outcomes to a range of audiences.
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Strong written and verbal communication skills, including the ability to develop compelling, evidence-based cases for support and deliver persuasive presentations.
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Demonstrable ability to think strategically and entrepreneurially, identifying and pursuing new funding opportunities and approaches.
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Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
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Proactive and self-directed, with a problem-solving mindset and the ability to navigate ambiguity and complex challenges.
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Alignment with our mission
Desired Skills, Knowledge and Experience
In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:
-
Understanding of the homelessness sector or social impact
-
Experience developing fundraising strategy or contributing to organisational growth plans.
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Confidence in presenting complex ideas (e.g. impact, cost-effectiveness) to senior or non-technical audiences.
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A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed.
-
Strong IT skills in particular G-Suite, Canva and Microsoft Office.
Personal Attributes
-
High and positive energy levels; you thrive when working at pace.
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You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
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Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
-
Strong team player who can collaborate and work with others to achieve results.
We welcome applications from candidates with lived experience of homelessness.
What we offer
-
Salary - £40,400
-
Up to 5% pension matching
-
Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
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9 day fortnight (every alternate week is a 4-day week).
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Macbook or PC.
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A work from home budget of up to £250 to buy what you need for your home setup.
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Frequent team lunches, and quarterly team activity days.
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Training budget of £800/year, to upskill on anything directly related to your work.
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A remote working allowance of up to 10 days per year (pro rata).
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A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.
How to Apply
Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge. Please demonstrate how you reflect our core values and personal attributes throughout your application.
Interview process
We will review applications as we receive them, so we encourage you to submit your application as early as possible.
Candidates will be required to participate in up to 3 recruitment rounds following application. This will include an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
- Application Deadline - Sunday 7th June 2026
- Stage 1 (Work test) - Rolling Basis
- Stage 2 (Online competency based interview) - Wednesday 10th or Friday 12th June
- Stage 3 (Final stage Inperson) - Tuesday 16th or Wednesday 17th June
- Ideal Start Date - July 2026
If you are ready to help drive change and play an integral role in shaping the future
of Greater Change, we would love to hear from you.
Please submit your CV and a Covering Letter which must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.
Please demonstrate how you reflect our core values and personal attributes throughout
your application.
We provide personalised budgets, or cash transfers, that remove financial barriers, helping people move on with dignity and saving the public millions
The client requests no contact from agencies or media sales.
We are looking for a full-time Shelter Coordinator to join our small and friendly team to lead the successful delivery of our shelter operations for the 2026-27 winter season.
C4WS Homeless Project provides support to those experiencing homelessness throughout the year via a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, hosting scheme, mentoring scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.
Reporting to the Director, you will be responsible for coordinating the practical and day-to-day running of our shelters, which will involve:
- Ensuring each shelter has enough trained volunteers to safely operate
- Ensuring each shelter has all the practical equipment and resources needed
- Liaising with and supporting church volunteer teams
- Being the main staff presence at shelter shifts
- Responsible for managing our weekly Wednesday Club drop in
The ideal candidate will have previous experience working with people who are experiencing homelessness or other similarly disadvantaged groups, an efficient and practical approach, warm and friendly nature, and a can-do attitude.
The successful applicant will be required to work flexibly whilst the shelter is operating. This includes some evenings (9:30pm finish), and some weekend shifts and bank holidays, as per a weekly-changing rota, and therefore is required to display considerable flexibility. Please only apply if you feel you can commit to this.
The post commences as soon as possible, on a one year fixed term contract, with the possibility to extend subject to performance, funding and structural reorganisation.
The salary for this post is £34,000
Application deadline: Wednesday 24th June 2026 at midday / 12pm.
Interviews will be conducted during the week commencing 29th June 2026.
C4WS Homeless Project is an equal opportunities employer. This post would especially appeal to those who have an understanding of Christian compassion for those without a home and a commitment to social justice.
C4WS Homeless Project exists to support those without a home to rebuild their lives.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time or Part time hours, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24. Pro rata for part time hours.
Review date
5/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure within the wider hospice environment to ensure safe, welcoming, efficient and well-managed non-clinical spaces that support staff, volunteers, patients, families and supporters.
The postholder line manages the reception team and Volunteer Drivers while coordinating business equipment, office consumables, non-clinical cleaning, secondary catering coordination and waste management. The role ensures strong governance, safeguarding awareness, cost control and operational resilience across all non-clinical facilities services.
Working closely with clinical, corporate and estates colleagues, the Support Facilities Coordinator ensures that the Hospice presents a calm, compassionate and professionally managed environment from first point of contact through to internal workplace experience.
In summary, the Support Facilities Coordinator is accountable for:
- Safe and compliant environments.
- Availability and governance of equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted service delivery.
Key to the quality of service we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·DSE Assessor training (or willingness to complete).
·IWFM (Institute of Workplace and Facilities Management) membership.
Knowledge and experience
Essential
·Working knowledge of facilities coordination within a public-facing environment.
·Understanding of Health & Safety responsibilities in non-clinical environments.
·Experience of contract performance monitoring (cleaning, waste, suppliers).
·Understanding of safeguarding principles in shared spaces.
Desirable
·Awareness of DSE compliance processes (formal qualification desirable but not essential at entry).
·Experience maintaining asset registers and managing consumables.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Desirable
·Experience managing stock control and consumables.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families, volunteers and staff.
·Natural host mindset - understands the importance of first impressions.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·High levels of personal accountability - follows through on actions and closes the loop.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
C1 £28,176.08 to C3 £31,217.24
Review date
05/06/2026
They coordinate cross-functionally, integrating people, place and process to ensure that hospice environments are safe, compliant, dignified and fully supportive of patient care delivery.
The postholder leads Clinical Housekeeping and Ward Volunteers while coordinating clinical equipment, consumables, shared spaces and patient-facing hospitality areas to maintain regulatory readiness, infection prevention standards and service continuity.
The Clinical Facilities Coordinator also ensures that the Hospice’s built environment actively enhances patient experience, enabling clinical teams to deliver care without environmental or equipment-related delays.
In summary, the Clinical Facilities Coordinator is accountable for:
- Safe and compliant clinical environments.
- Availability and governance of clinical equipment.
- Disciplined management of consumables and stores.
- Effective supervision of Ward Volunteers.
- Dignified management of shared and bereavement spaces.
- Supporting uninterrupted clinical service delivery.
Key to the quality of care we provide, this role requires visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·GCSE (or equivalent) English and Maths.
·Recognised Infection Prevention & Control training (or willingness to complete).
·COSHH awareness training (or willingness to complete).
Desirable
·Level 3 qualification (or equivalent experience) in Facilities Management, Healthcare Support Services, Environmental Services, or related discipline.
·Health & Safety qualification (e.g. IOSH Working Safely or equivalent).
·Certificate in Healthcare Cleaning or Environmental Hygiene.
Knowledge and experience
Essential
·Demonstrable experience leading front-line teams in a hands-on operational environment.
·Sound understanding of Infection Prevention & Control principles within a healthcare or regulated environment.
·Working knowledge of environmental hygiene standards in clinical settings.
·Knowledge of safe systems of work, COSHH and Health & Safety requirements.
·Knowledge of CQC standards relating to environment, safety and patient dignity
Desirable
·Understanding of clinical equipment handling, asset tracking and consumables governance.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong organisational and coordination skills with attention to detail.
·Demonstrable ability to set clear expectations and maintain standards through visible leadership.
·Ability to manage multiple operational threads simultaneously.
·Practical problem-solver who resolves issues without unnecessary escalation.
·Focused on preventing care delays through proactive equipment and bedspace management.
·Able to balance dignity and compassion with regulatory discipline.
·Understands that environmental quality directly impacts patient safety and care experience.
Personal Attributes
·Committed to maintaining a welcoming, safe and well-presented environment with an emotionally intelligent and compassionate approach to patients, families and volunteers.
·Comfortable working physically within clinical environments - not office-bound.
·Calm and measured under pressure, particularly in sensitive end-of-life situations.
·Able to provide supportive but firm supervision to staff and volunteers.
·High levels of personal accountability - follows through on actions and closes the loop.
·Practical mindset — focuses on solutions rather than process for its own sake.
·Resilient when managing competing priorities and unexpected operational demands.
·Strong situational awareness - anticipates risks before they escalate.
·Comfortable having difficult conversations when standards are not met.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.


