Community Advice Worker (with a focus on debt)
Hybrid working considered
Citizens Advice Haringey is a dynamic and developing place to work, with a friendly and supportive team.
We are looking to take on an Advisor who will focus on debt advice to join our Advice Team consisting of specialist caseworkers and generalist advisers. You will be providing advice to clients, supporting them through the debt advice process; including dealing with emergencies, income maximisation, budgeting advice, and ultimately helping with a debt strategy.
You will need to:
Training will be available to support continuous learning. We are willing to consider advisers with generalist experience who wish to develop their debt knowledge and skills.
Benefits and Culture
Closing date: 12th February 2024
To apply please submit a CV and covering letter to Sayeed Rahman outlining how you meet the person specification.
The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.
Duties and Responsibilities
Sales Ledger & Billing
Help maintain an accurate billing sheet
Management of self and others
Education & Qualifications
Experience
Skills and knowledge
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Registered Charity
51 - 100
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
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Advice Caseworker – Debt Specialist
Location: Bradford / Hybrid
Salary: Up to £28,957.50 per annum
Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time
Closing Date: 8th December 2025
St Vincent de Paul Society has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.
Are you passionate about making a difference in people’s lives through expert debt advice and support?
Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?
The Role
They are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.
As an Advice Caseworker, you will:
Skills and Qualifications
Essential:
Desirable:
A full UK driving licence and access to your own transport is required.
Why Join Them?
You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Advice Caseworker – Generalist Advice
Location: Bradford / Hybrid
Salary: Up to £28,957.50 per annum
Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time
Closing Date: 1st December 2025
St Vincent de Paul Society has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.
Are you passionate about making a difference in people’s lives through high-quality welfare advice?
Do you have experience in delivering client-focused support across a range of issues including debt, housing, and benefits?
The Role
They are seeking a dedicated Advice Caseworker (Generalist) to join their team in Bradford. This role is part of their BMDC Advice Contract and plays a vital part in transforming and improving access to advice services for their community.
Key Responsibilities:
Skills and Qualifications
Essential:
Desirable:
A full UK driving licence and access to your own transport is required.
Why Join Them?
You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
These are innovative roles to develop social prescribing in the local NHS. Based in one of the six Primary Care Networks (PCN) you will work in different GP practices across that Network to deliver their specific priorities. You will join a team of ten Social Prescribing Link Workers working in Haringey PCNs and be part of a wider community-based Borough team which offers information, signposting and short-term support across the eight localities in Haringey.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical Social Prescribing Link Workers, who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.
Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
At the centre of the social prescribing process is the Social Prescribing Link Worker, working with GP Practices in a Primary Care Network, who connects patients who are referred to a range of activities and services in the local area depending on their needs, interests and capacity for engagement. This is a complex role as the SPLW will need to have good interpersonal skills to engage with the patient and have a comprehensive knowledge of the services and activities available in the local area.
Non Charity Employer
21 - 50
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Interim Client Services Manager (6-Month FTC)
£38,000 - £40,000 p.a. (pro rata) | 30–37 hours per week | West Sussex (multi-site)
Looking for your next challenge in people and service management?
I am delighted to be working alongside an amazing not-for-profit organisation in search of a dynamic Interim Client Services Manager to lead frontline advice and casework projects for a 6-month period. You’ll motivate and support a dedicated team of staff and volunteers, keeping quality high, targets on track, and services running smoothly across multiple sites.
What you’ll do:
Lead and inspire teams delivering advice and casework projects
Drive performance, quality, and compliance across services
Support staff development through supervision, feedback, and training
Build strong relationships with partners and stakeholders
Use data and insights to report, improve, and innovate
What you’ll bring:
At least 1 year’s experience managing people in a service delivery role
Proven track record of hitting KPIs and managing multiple projects
Great organisational, problem-solving and digital skills
A collaborative, resilient, and inclusive leadership style
Willingness to travel across West Sussex
Desirable: Experience managing advice or casework services (e.g. housing, benefits, debt).
This is a hands-on leadership role where you can make a real impact, supporting vital community services through a period of change and opportunity.
We are seeking our first Head of Fundraising to join our Senior Leadership Team, build the function and leave a legacy.
Reporting directly to the Chief Executive, you will lead on developing and delivering our fundraising strategy, with primary focus on trusts and foundations and corporate partnerships, with the potential to grow individual philanthropy in the future.
You will be a key ambassador for the organisation, building and managing strong, long-term relationships with funders who share our mission. You’ll bring vision, strategic clarity and emotional intelligence to developing compelling cases for support, always ensuring alignment with organisational goals and understanding that for us, income is a vehicle to impact.
You’ll manage and develop one Senior Officer initially, with the possibility that we may be able to expand the team as income grows. The Senior Officer post is currently empty, so we hope that you’ll be able to be involved in the recruitment of this post enabling you to shape your own team. You’ll also play a wider role in shaping the organisation’s strategy and culture as part of a collaborative and ambitious leadership team.
Key responsibilities:
Strategy and Leadership
Fundraising and Relationship Management
Innovation, Growth and Sustainability
About you:
We’re seeking someone who is ambitious, driven and emotionally intelligent — a relationship-builder ready to step into a senior leadership role and leave a legacy.
Essential
Desirable
Terms:
Location: Pan-London /Hybrid Working
Full-time Salary Information:
Hours: 37.5 hours per week
Unqualified: £28,255 - £29,913 per annum
Qualified: £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Part-time Salary Information:
Unqualified: £22,604 - £23,930.40 per annum (Based on an FTE of £28,255 - £29,913 per annum)
Qualified: £23,938.40 - £26,098.40 per annum (Based on an FTE of £29,923 - £32,623 per annum)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 30 hours per week
Contract: Fixed Term Contract (Until March 2026)
Closing Date: Wednesday 10th December 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Housing Floating Support Worker x2 at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Ascent Pan London Floating Support Service (PLFSS) provides high-quality domestic abuse support, ‘by-and-for’ services and counselling. This partnership, which is run by 11 specialist DA organisations (including Solace), delivers trauma-informed, wrap-around, client-led support for those in safe accommodation, across London.
As a partner organisation, Solace is established in the communities/boroughs that we cover and have links and referral pathways. In working together, we can help survivors of domestic abuse, for whom refuge accommodation is not suitable, to create a life for themselves, free from fear and abuse.
About the Role
As a Housing Floating Support Worker, you will help women with practical tenancy sustainment, as well as ongoing support to cope, recover and move towards independence. You will achieve this through:
· Specialist support and safety planning, to reduce risks and harm for survivors and their children
· Ongoing casework support, including referrals to specialist advice and practical support, such as legal advice around civil and criminal remedies
· Empowering survivors with information on their rights and options, demystifying complex statutory systems and dispelling myths perpetuated by perpetrators and wider society
· Support to maintain accommodation, or to source permanent accommodation as necessary
· Financial empowerment work to maximise income, including support with debt
· Referral to therapeutic support from Woman’s Trust
· Support to link with local resources such as ESOL classes, volunteering and training to develop financial independence, and opportunities to gain social support, such as mother-and-baby groups, or formal DA programmes (delivered by partners)
About You
The ideal candidate will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them tounderstand their needs, risk assess, develop safety plan and support them in linking with other agencies.
You will have a working knowledge of housing and welfare benefits and will have excellent administrative and time management skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover).
The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society.
As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.
Key Responsibilities:
Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.
Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.
Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.
Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.
Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.
Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.
Essentials:
A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).
5-10 years' Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.
Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.
Salary is up to £68,000 + Excellent Benefits.
The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office.
Advert closes on Friday 12th December. Applications will be reviewed on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit an experienced journalist to manage all aspects of content development and production of the Charity’s membership magazine, Under 5, in both print and digital format. This is a hybrid role (two days a week in the London office).
Benefits:
Main duties:
Essential criteria:
Please provide an additional statement with your application explaining how you meet the essential criteria in the person specification.
Registered Charity
501 - 1000
To support early years providers to deliver high quality, affordable and sustainable care and learning to families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: HR Manager
Location: Remote (with attendance at our Victoria, SW1 office one day per week desirable), plus 4 Annual Staff days per year
Hours: 21–28 hours per week (to be discussed at interview)
Salary: FTE £28,000–£30,000 (depending on experience)
Contract: Permanent
Interviews: Conducted on a rolling basis
About AdviceUK
AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members.
We currently have over 700 members, who collectively support 1.7 million people each year with free advice on a diverse range of issues including debt, benefits, housing and immigration.
This is an exciting time to join us. In 2024, we launched our new three-year strategy to develop our services to members and strengthen our organisational capacity.
As part of our continued growth, we are now seeking an HR Assistant to join our team and help us deliver excellent people support across the organisation.
Role Purpose
We are looking for an organised and proactive HR Assistant to join our team. This is a new role, providing support to our HR Manager and contributing to the smooth running of HR processes across the organisation. You'll be involved in a wide range of activities including HR administration, recruitment, onboarding, policy management and employee lifecycle processes. The role requires discretion, accuracy and strong communication skills.
This role would be ideal for someone who has recently completed or is currently completing their CIPD Level 3 qualification, although we also welcome applications from candidates with relevant administrative or HR experience who can demonstrate the required skills.
While ideally, you’ll be able to attend our Victoria office once a week, we welcome applications from strong candidates who may not be able to do so regularly.
We are reviewing applications and conducting interviews on a rolling basis and may close the advert early. h
Key Responsibilities
Provide day-to-day administrative support to the HR Manager and wider People Team.
Manage the HR inbox, responding to queries and escalating when appropriate.
Maintain accurate employee data and records within the HR system (BrightHR).
Track key HR dates such as policy reviews, probation periods, appraisals and mandatory training.
Support drafting, reviewing, and issuing HR policies and procedures.
Assist with recruitment activities, including:
Posting vacancies and managing applications
Coordinating interviews and candidate communications
Preparing interview packs and question sets
Conducting reference checks and issuing contracts
Coordinate the onboarding process (inductions, system access, equipment requests, documentation).
Support offboarding processes, including return of equipment and removal of system access.
Arrange logistics for HR-related training sessions and all staff events.
Support with DSE assessments and allocation of e-learning modules.
Support with the preparation and distribution of internal HR communications.
Assist with any remaining administrative tasks related to our upcoming office move.
Provide ad-hoc administrative support to the wider Finance & People Team and the CEO as required.
Registered Charity
21 - 50
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BACKGROUND
Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).
OUR SERVICES
Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.
Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.
We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.
PRIMARY TASK:
To assist the Director of Finance to address all finance matter and provide all relevant information to meet internal and external demands.
Please see the attached the full job description
The client requests no contact from agencies or media sales.
Treasury and Cash Manager | 12-months | £500 - £600 per day (Inside IR35) | UK - Remote
For a large, complex international organisation which operates in more than 80 currencies with over 80 banking partners in 100+ countries, we're recruiting an Interim Cash, Risk and Treasury Manager. Reporting to the Corporate Treasurer, this role will implement all aspects of corporate treasury policy, processes, controls, analysis and investment strategies including cash management, financing and investment activities, risk management, and loss prevention. The interim Treasury Manager will build relationships with banks and will identify ways to improve in-country banking and repatriation of cash, including liquidity, cash forecasting, and debt management.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Team Leader – Young People
£15,710 - £17,928 for 21 hours per week
Portsmouth
Permanent, Part Time (21 hrs per week)
Monday to Friday flexible hours to be discussed
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working with our care experienced young people between the ages of 18-25. You will support young people in their own accommodation and provide support, so that they feel more valued and secure, and ready to take the next steps.
For part of this role, you will assess readiness for living independently. You’ll provide support in developing their skills and confidence to live independently and transfer the young person to a permanent tenancy. This will include promoting healthy relationships with families, partners, peers etc, accessing hobbies and extra-curricular activities as well as managing finances and budgeting.
You will work with and manage 1 Support Worker.
Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
MAIN RESPONSIBILITIES
Attend relevant meetings regarding clients or with stakeholders/commissioners, where required
Reports and data will need to be run and provided where required
Ensure staff are supporting clients to address all issues i.e, substance use, mental health or debt and including improving practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health & hygiene
Work with external partners to maximise the opportunities available to clients so that they can resettle in the community
Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises, the organisation and property
Carry out quality checks on client records to ensure organisational standards are upheld
You will work flexibly across all areas of operation where required and prior notice given
You will be part of the on–call service
ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job)
Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with young people. Your values will match ours; you will be committed to helping others and enjoy the real job satisfaction that this brings.
Clear verbal and written English and great communication skills
Basic IT and keyboard skills
Polite, assertive manner
Passion for working in a client/customer facing role
Have an interest and genuine concern for young people and related issues
Experience of working in a residential or institutional or similar
Knowledge of voluntary and statutory agencies
Due to the nature of the role, you will need to have a full driving licence and have access to a care for work purposes.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed term contract until 27 March 2026
Coventry Hospital
Ref: AEC-251
Are you a proactive, collaborative and empathetic individual with substantial experience of working with high-risk vulnerable young people? Do you have a proven record of working effectively as part of a multidisciplinary team, and have a flexible, empathetic approach to your work?
If so, join St Giles as an A&E Hospital Intervention Caseworker, where you will play a vital role in supporting young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our A&E Hospital Intervention Caseworker, you will be embedded in Coventry Hospital’s emergency department where you will assess referred clients and produce support and risk management plans based on your assessments. You will promote inter-agency collaboration in the assessment and planning process, and including appropriate agencies in the delivery of the service. You will also develop and maintain relationships with partner agencies, including hospital, police, local authorities and other voluntary organisations, and liaise closely with other St Giles teams with reference to referrals, avoiding duplication.
We will count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, where you will provide a practical service that will include social and housing support, accompanying to appointments, ETE options, benefits work and debt advice. Closing cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for on-going support, and promoting the value of lifestyle changes to the client group are also essential duties.
What we are looking for
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult and Child with Child Barred DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 2 December 2025 at 9 am.
Interview date: Week commencing the 8th of December 2025.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointmen
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
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