40 Debt jobs

Community Advice Worker (with a focus on debt)

Hybrid working considered 

Citizens Advice Haringey is a dynamic and developing place to work, with a friendly and supportive team.

We are looking to take on an Advisor who will focus on debt advice to join our Advice Team consisting of specialist caseworkers and generalist advisers. You will be providing advice to clients, supporting them through the debt advice process; including dealing with emergencies, income maximisation, budgeting advice, and ultimately helping with a debt strategy.

You will need to:

• Negotiate with third parties in writing and on the telephone.
• Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning.
• Be numerate and able to analyse data and draw conclusions.
• Be willing to attend outreach locations.
• Have good communication skills, with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
• Use IT to maintain case records for continuity of casework.

Training will be available to support continuous learning. We are willing to consider advisers with generalist experience who wish to develop their debt knowledge and skills.

Benefits and Culture

• 26 days annual leave
• Contributory pension scheme
• Access to employee assistance programme

Closing date: 12th February 2024