Entry level jobs
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Grants, Contracts and Commissioning Lead, you'll grow our income from two connected routes: grants from charitable trusts and foundations, and statutory and commissioned income secured through contracts, tenders and procurement. You'll be expected to at least sustain our current grants and contracts turnover, with real ambition to grow it by a further 10-20%.
This newly created role owns the full grants and contracts cycle — identifying opportunities, managing the pipeline, project-managing complex bids and writing tailored, persuasive applications. You'll be well supported: subject matter experts across the organisation will provide technical content for bids, budgets are prepared alongside finance, and our CEO and directors front the most senior funder relationships.
What you'll be doing
- Delivering a pipeline of high-quality grant and statutory/commissioned bids to meet agreed income targets, prioritising by value, likelihood and strategic fit
- Researching and identifying trust and foundation funding opportunities, and writing compelling, tailored proposals drawing on our impact data and stories
- Developing income from government, health and other commissioning bodies, including preparing and submitting tenders and procurement responses such as ITTs and PQQs
- Monitoring funding trends and emerging opportunities, including the developing commissioning landscape under the statutory gambling levy
- Building and maintaining positive relationships with funders, and developing stewardship plans to maximise engagement and retention
- Project-managing complex, multi-stage bids: planning timelines, coordinating stakeholders and turning colleagues' technical input into funder-ready copy
- Maintaining accurate pipeline and reporting records, and tracking progress against income targets
- Contributing to annual planning, budgeting and our wider income-generation strategy
What we're looking for
We're interested in hearing from candidates who have:
- A proven track record of securing significant and/or multi-year income from trusts, foundations or statutory funders
- Exceptional bid-writing skills: clear, persuasive, carefully edited proposals tailored to different funder audiences
- Experience project-managing complex bids, coordinating stakeholders and gathering technical content through multi-stage application processes
- An understanding of statutory funding and commissioning processes, including tendering and procurement routes such as ITTs and PQQs
- Excellent relationship management with funders or external stakeholders
- Strong numeracy and experience preparing budgets for funders
- Excellent organisational skills, with the ability to manage multiple deadlines and priorities
- Knowledge of the gambling harms, addiction, health or social welfare sectors would be advantageous, as would experience working in a small or growing charity, familiarity with CRM and fundraising databases, and experience contributing to a wider income-generation strategy.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a rare chance to shape a brand-new role, own the full grants and contracts cycle from the ground up, and directly grow the income that funds our support for people affected by gambling harm.
To apply, please submit an up-to-date CV, covering letter explaining how your skills and experience meet the Person Specification, along with a sample of your writing (this could be a previous funding application, bid, or another piece of persuasive writing you're proud of).
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & 1 half day training weekly)
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£27,010 per annum salary
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Programme dates: April 2027 - March 2028 (50 weeks)
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Apply by Monday 12th October, 9:00 am BST
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
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Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Bow Foodbank, BELU and VISA.
Weekly expert-led learning
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Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
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Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
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You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
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Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former Consultant now Director of Impact at B Lab UK, a former accountant now CEO at Ellen MacArthur Foundation, and a journalist and editor now co-CEO of Heard.
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Standard UK holiday allowance
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A 3-day residential (expenses paid)
Who we’re looking for:
This programme is ideal for you if you’re either:
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at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
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not currently in a career that aligns with your beliefs, but looking to transition into one;
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or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome and encourage applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Read our Associate Programme brochure for more information.
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 12th October, 9:00 am BST
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Interviews will be held in mid-late November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Health and social care are continuously changing, with big shifts happening now in how services are designed and delivered. You will join us at an exciting time to ensure the independent public voice is heard, making sure those services work with and for people.
This is a challenging, exciting and varied role, line-managing a small team where your input really matters with an employer who is committed to flexible working.
Healthwatch is all about people - capturing the views of local people on their experiences of using services, taking this feedback to NHS leaders and other local decision-makers to improve care, now and in the future, to make a health and social care system that is made for and includes everyone.
In Somerset, the Healthwatch service is hosted by The Advocacy People, who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to participate in, and influence decision-making about health and social care; and provide information which helps people make informed decisions.
In this exciting role you will be
- Leading our feedback gathering activities to ensure that people’s views and experiences of health and social care are captured, listened to and taken account of by decision makers in Somerset at a key time of change and development.
- Developing and leading engagement activities and projects with a wide range of communities in Somerset including those seldom heard or marginalised.
- Line managing and enhancing the leadership of the local Healthwatch team.
We are looking for someone with the creativity and enthusiasm to engage with people and take their experience of health and care services to help improve and shape services across Somerset.
This role is initially fixed term to 31st March 2028 but with a view to becoming permanent. Ideally, we are looking for someone with experience of working collaboratively in a team in a health or social care role, with great communication and organising skills. The role is home-based with frequent travel within Somerset, attending meetings and events.
The hours are Monday to Friday with very occasional weekend or evening work.
As this role is home-based but with regular travel, you will need a full driving licence and your own transport, with full business cover insurance, as well as good mobile and internet connections and flexibility with working hours.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
The role is full time and fixed term contract for 1 year. This role will be based at Bloomsbury campus with a hybrid working arrangement in place 40/60 split (40% working from office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
The Societies Development Manager is a vital role within the Student Activities team, providing accurate, consistent and innovative support to the student volunteers running over 300 societies. This role will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities. The Societies Development Manager will work collaboratively across the Student Experience directorate to empower student leaders to run impactful activities for their peers - removing barriers to engagement wherever you find them. They will be responsible for leading major events across the Union and project managing key cross-departmental initiatives such as our annual awards celebrations. The successful postholder will be there to expand our programmes, fostering vibrant and inclusive communities and ensuring all students can access the amazing opportunities extra-curricular opportunities available to them no matter what their level of experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan. If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.
For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.
Important dates to note: Applications close on 1 September 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is end of day on 3 September 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
- Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
- Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation.
- Integrate and manage data sources like Dataverse, Sharepoint and SQL.
- Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
- Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
- Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
- Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership.
Skills, Knowledge & Expertise
- Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
- Certified in Microsoft Power Platform Developer PL-400 (essential)
- Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) working experience (essential)
- Experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
- Experience with Dataverse data modelling and security roles (essential)
- Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
- Excellent troubleshooting experience (essential)
See the job description for a full list of duties for this role.
Job Benefits
Further Information
Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Psychiatric Job Descriptions Approval Manager
£45,814 - £51,591 pa plus excellent benefits
London and hybrid working
35 hours per week, full-time
As the strategic lead for the College's Consultant and SAS Psychiatric Job Description Approval Service, you will ensure the delivery of a high-quality, efficient and responsive service that supports psychiatric workforce development.
You will oversee operational delivery, lead service improvement initiatives, manage key stakeholder relationships and identify opportunities to enhance processes through digital innovation and emerging technologies.
You will also work closely with the College's Regional Advisor network, helping to strengthen engagement, support succession planning and contribute to wider workforce initiatives.
Reporting to the Head of Divisions, you will line manage a Job Description Administrator and help ensure the service delivers against organisational priorities and performance standards.
Key responsibilities
• Lead and continually improve the Psychiatric Job Description Approval Service.
• Develop and deliver service objectives, annual work plans and improvement initiatives.
• Monitor performance through KPIs and provide reports and insights to senior leaders and committees.
• Use data, stakeholder feedback and workforce intelligence to inform decision-making and service development.
• Build productive relationships with NHS employers, Regional Advisors, Divisions and other workforce stakeholders.
• Lead operational support for Regional Advisors, Deputy Regional Advisors and Regional Specialty Representatives.
• Manage and support the Regional Advisors' Committee and associated working groups.
• Drive business change projects, including digital solutions and process improvements.
• Line manage and develop the Job Description Administrator.
• Deputise for the Head of Divisions when required.
About you
You will be an experienced manager with a strong track record of delivering high-quality services and continuous improvement.
You will bring:
Essential
• Experience managing services, projects or operational functions.
• Experience of line management, coaching and staff development.
• Strong stakeholder management skills, including working with senior leaders and committee members.
• Experience analysing data and producing reports to support decision-making.
• Ability to translate strategic priorities into practical delivery plans.
• Experience leading change and implementing process improvements.
• Excellent organisational and project management skills.
• Experience developing policies, procedures and guidance.
• Strong influencing, negotiation and relationship-building abilities.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 2 September 2026
Interviews: 17 September 2026
Our client is one of the UK's leading independent funders, committed to improving our natural world, securing a fairer future and strengthening the bonds within communities. Each year, the Foundation distributes around £50 million in grants and makes social and impact investments that help organisations create lasting social and environmental change.
Its strategy focuses on three interdependent aims: Our Natural World, A Fairer Future and Creative, Confident Communities. Alongside funding, the foundation uses its influence, convenes and brokers alliances, and commissions research to drive systemic change and maximise impact.
Prospectus is delighted to be partnering with the foundation to recruit a Lead Funding Manager for its Creative, Confident Communities team. This is a full-time role (0.8 FTE considered) and a rare opportunity to play a leading role in shaping place-based change across the UK.
Creative, Confident Communities seeks to strengthen the social, cultural and economic fabric of places by supporting local people to lead change themselves. The programme has three priorities: ensuring communities have the power to influence decisions that affect them, helping local economies work better for local people, and enabling culture and creativity to build thriving communities.
The role
Reporting to the Director of Creative, Confident Communities, you will provide strategic leadership for the foudnation's Community-Led Arts and Creativity priority. You will lead the development and delivery of funding strategies, manage a portfolio of significant grants, assess high-value and strategically important proposals, and build influential relationships across the sector.
This is a role for someone who wants to do more than fund good work. You will identify opportunities for change, convene partners, commission learning and research, and help shape the Foundation's response to emerging opportunities and challenges within the community-led arts and culture sector. As a visible ambassador for theh foundation, you will represent the Foundation across networks, partnerships and sector forums, helping to advance its mission and influence. Work will include resourcing community-led activity that gives local people agency through community co-design, decision-making and leadership. The role will also work with others to ensure local authority cultural strategies are shaped by local people and to catalyse opportunities from them.
The culture at the foundation is collaborative, ambitious and deeply values-driven. You will join a supportive team that encourages curiosity, learning and shared leadership.
The person
We are seeking an experienced and strategic funding professional with a strong understanding of community-led arts, creativity and place-based approaches. You may have gained this expertise within a funder, charitable trust, community organisation, local authority or wider voluntary sector environment. Experience of leading impactful work in the arts and cultural sector, community development and strategic design experience will be important.
You will bring excellent judgement, strong analytical skills and the ability to assess complex organisational and financial information with confidence. An accomplished relationship builder, you will be comfortable convening diverse stakeholders, influencing at a senior level and turning insight into action.
Most importantly, you will be motivated by the foundation's mission and share its commitment to social justice, equity and community-led change. This is an exceptional opportunity to make a tangible contribution to one of the UK's most influential foundations and help shape stronger, more creative and more confident communities across the UK.
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our brand-new Shelter shop opening in St Albans? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.
This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are recruiting an experienced Operations & Business Services Manager to provide strategic oversight across operational services, contracts, partnerships, governance and business support functions.
This is a varied and influential role that sits at the heart of the organisation, supporting strategic decision-making and ensuring robust systems, processes and controls are in place to support organisational objectives and strengthen organisational resilience.
Working closely with senior leaders, global teams and external partners, you will drive continuous improvement, support effective decision-making and help ensure operational services continue to meet the needs of staff and stakeholders in a rapidly changing environment.
The successful candidate will act as a trusted advisor to senior leadership, leading on key operational priorities whilst identifying opportunities to strengthen organisational effectiveness, mitigate risk and improve ways of working across the organisation.
Key responsibilities
Strategic Operations and Organisational Effectiveness
- Lead the development and continuous improvement of operational systems, policies, processes and tools.
- Identify opportunities to improve efficiency, strengthen controls and enhance organisational effectiveness.
- Support organisational planning, budget management and performance monitoring.
- Use operational insights, business intelligence and performance data to support decision-making.
- Contribute to the development and implementation of strategic organisational priorities.
- Lead on organisational contract management and oversight.
- Support donor, partner and supplier contracting processes.
- Manage partnership due diligence requirements and ensure compliance with organisational policies.
- Develop and maintain effective supplier relationships and oversee service performance.
- Support procurement activity, contract renewals and supplier reviews.
- Support the development, implementation and review of organisational policies and procedures.
- Maintain operational risk registers and support effective risk management processes.
- Ensure compliance with organisational, legal and regulatory requirements.
- Oversee insurance renewals, claims administration and broker relationships.
- Support business continuity planning and organisational resilience initiatives.
- Ensure organisational records, documentation and knowledge management systems remain accurate and up to date.
- Oversee key business support services and operational systems.
- Manage and support a small team, including oversight of the organisation's IT provision.
- Ensure systems, software and operational services remain fit for purpose and support organisational needs.
- Work collaboratively across teams to improve processes, service delivery and user experience.
- Support the implementation of operational improvements and organisational change initiatives.
- Lead, motivate and develop a small team.
- Build strong relationships with internal and external stakeholders.
- Work closely with teams, partners and senior leaders across the organisation's global network.
- Promote a culture of collaboration, continuous improvement and accountability.
We're looking for an experienced operational leader who can bring both strategic thinking and hands-on delivery experience.
You will ideally bring:
- Significant experience within operations, business services, corporate services or organisational development.
- Strong contract management and stakeholder management experience.
- Experience managing partnerships, suppliers and procurement processes.
- Knowledge of governance, compliance, policy development and risk management.
- Experience driving process improvement and organisational change.
- Experience managing and developing staff.
- Strong analytical, planning and organisational skills.
- The ability to build credibility and influence at senior stakeholder level.
- Experience within the charity, NGO, international development or wider not-for-profit sector would be advantageous.
This is an opportunity to join a purpose-led organisation and play a key role in shaping how operational services are delivered. The role offers the opportunity to influence organisational effectiveness, support strategic decision-making and lead meaningful improvements that strengthen services for colleagues, partners and stakeholders.
Please apply today with your tailored CV if you feel that you meet the key requirements of this role. If your CV reflects this experience, then a member of the TPP Recruitment team will be in touch to share further details. We will otherwise let you know if you are not short-listed within 3 working days, but due to the volume of applications we receive, we unfortunately can't provide tailored feedback on each application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe Haven Team Leader.
10 hours per week - 2 x 5 hour shifts.
£16.80 per hour PLUS £4.94 per hour Shift Allowance.
17:30 to 22:30 on a 4 week rolling shift rota.
Andover Mind is one of the leading mental health providers in Hampshire. Our Safe Haven service supports those in mental health crisis in Basingstoke and mid Hampshire. The service is covered 7 evenings a week from 5.30pm to 10.30pm, 365 days a year (including bank holidays) on a rolling 4 week rota, and is based at our Wellbeing facility in Basingstoke.
The role of Team Leader is therefore crucial, by leading our teams of Practitioners who will deliver our important Safe Haven service.
To succeed in this role you will be required to support our Safe Haven Manager by utilising your previous supervisory/Team Leading skills. You should be self motivated, be able to demonstrate experience of working with, and an understanding of, those experiencing a mental health crisis whilst remaining calm and professional in any stressful or challenging situation.
So, if you have a history of crisis work within the mental health sector, have an understanding of the implications of individuals experiencing a crisis, and knowledge of creating achievable goals we would love to hear from you.
To aid you application we strongly encourage an accompanying covering letter detailing your own personal experiences within the sector.
Why Join Us?
● Holiday: 27 days + bank holidays (rising to 30).
● Discounts: Vivup membership (retailer cashback and savings).
● Wellbeing: Employee Assistance Programme & competitive sick pay.
● Growth: Ongoing professional training and development.
● Extras: Cycle to work scheme, enhanced maternity leave, and pension.
We take Safeguarding seriously, therefore you will be required to undergo a DBS (Disclosure and Barring Service) check at the enhanced level before working with us.
If you would like to be part of our exciting team, have a strong background in mental health, and have worked with people in crisis, we would love to hear from you.
Location: Vyne Road, Basingstoke
Hours: 2 x 5 hour shifts weekly on a rota basis
In accordance with the Equality Act 2010, we do not discriminate, and in line with our equality policy, we are dedicated to building an accurate picture of the make-up of our workforce to ensure we are developing policies and practices that meet the needs of all employees, regardless of their background or personal circumstances.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Support Team Leader
Department:Supported housing
Reports to:Support Service Manager
Working Hours:37.5 hours per week
Salary: £35,295 per annum
Location:Coventry
About ACH:
ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants.
Key Responsibilities
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Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
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Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings.
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To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers.
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Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements.
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Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support
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To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police.
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To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.
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Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken.
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Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
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Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.
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Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring.
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Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.
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Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
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Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests.
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Represent ACH professionally to external stakeholders.
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To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
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Where needed to cover support delivery for a small, designated caseload of residents.
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If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards.
The client requests no contact from agencies or media sales.
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation. The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive and supportive communities where they can thrive. This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Suzy Lamplugh Trust
Hybrid (40% office-based)
Full-time (35 hours)
Permanent
£47,124
Start: ASAP
Lead and shape services supporting victims of stalking and abuse
The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.
This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.
About the role
You will:
- Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
- Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
- Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
- Hold senior relationships with commissioners, funders, and external stakeholders
- Lead service development, mobilisation of new contracts, and organisational change
- Ensure effective systems, infrastructure, and processes are in place to support delivery
- Provide leadership across safeguarding, risk, and organisational compliance
- Work as part of the Senior Management Team to shape and deliver organisational strategy
This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management
About you
You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.
You will have:
- Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
- Experience operating at senior leadership level, contributing to organisational strategy
- Strong experience of performance management, KPIs, and quality assurance frameworks
- Experience managing statutory contracts or grant-funded services
- Proven ability to lead organisational change, service mobilisation, or transformation
- Strong understanding of safeguarding, compliance, and information governance
- Experience working with commissioners and senior external stakeholders
Desirable:
- Experience within stalking, domestic abuse, or VAWG services
- Experience in a charity or commissioned service environment
- Experience in organisational restructuring, service redesign, or systems implementation
Why join us
- Lead and shape services that support victims of stalking and abuse
- Join a collaborative and mission-driven senior leadership team
- Play a critical role in organisational strategy, growth and impact
How to apply
Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.
Applications will not be considered without a supporting statement
Additional information
- This is a senior leadership role reporting to the CEO
- Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment

The client requests no contact from agencies or media sales.




