Experienced (Non Manager) Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity for a skilled digital content creator who thrives in a fast-paced creative environment. With your excellent communication and implementation skills, you will use your digital expertise to enhance SAT-7 UK digital communications. You will update SAT-7 website platforms with powerful viewer testimonies, inspiring news articles and prayer content, as well as create engaging email campaigns, digital adverts and social media to inspire UK supporters with the powerful, faith-filled stories of SAT-7.
The role is based in Chippenham but we are open to discuss flexible working options. We will be happy to consider increased hours during a maternity cover period of May – December 2024.
The Digital Content and Communications Officer (DCCO) reports to the Digital Communications Manager and has responsibility for the SAT-7 UK website, digital marketing and social media.
KEY RESPONSIBILITIES
Website: Developing and updating SAT-7’s websites as inspiring platforms to raise profile, income and engagement.
Emails: Work with colleagues in the Communications Team and across the organisation to build, test and send responsive email templates for all SAT-7 UK’s email requirements (meeting SAT-7’s brand guidelines and conforming to industry standards). Use email marketing tool DotDigital to develop automated communications that strengthen supporter engagement and convert recipients into committed donors.
Content: Deliver engaging and inspiring rich media content across a range of digital channels, including web, email, podcasts, social media and other digital marketing platforms.
Social Media: Work closely with other team members to deliver strong social media content and engagement across various platforms, chiefly Facebook, Instagram, X, YouTube, LinkedIn.
Digital Marketing: Support the digital marketing of SAT-7 resources and campaigns through social media advertising, external agencies and other channels as required, to engage more deeply with existing supporters and donors, raise profile, acquire new supporters and to raise funds for SAT-7 UK.
GENERAL RESPONSIBILITIES
- In all communication ensure consistent messaging, branding and tone of voice for the intended audience and that content conforms to the security and style guides.
- Use Customer Relationship Management systems to ensure efficient and secure storage of information.
- Assist members of the team in responding appropriately to communications from supporters and other organisations.
- Liaise with SAT-7 staff from other offices to share ideas and resources.
- Assist the Digital Communications Manager and represent SAT-7 UK at conferences and events as required.
- At all times operate within relevant statutory requirements and guidelines, following best practice recommendations wherever possible. Specially ensure compliance with the Fundraising Regulator and General Data Protection Regulations.
Please see the Application Pack and apply via the SAT-7 UK website.
The client requests no contact from agencies or media sales.
Summary
The Supporter Care Advisor plays an integral part in a team delivering a first class, professional customer service. We use a range of communication methods to ensure that where possible customer enquiries, donations and complaints are resolved at the first point of contact.
Interview date: 3 and 4 June 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
Supporter care advisors are responsible for being the first point of contact for supporters and members of the public dealing with a wide range of enquiries via phone, email, web chat, social media and letter. Advisors provide excellent customer service by putting the supporter at the heart of everything we do. Capturing data and feedback accurately after each contact is key to help us identify trends and new ways of working. They will also thank supporters for their generous donations by creating bespoke acknowledgements within agreed timeframes. We also provide a first line self-empowerment support service where advisors are expected to manage individual cases.
Ideal Candidate
Experience working in a contact centre is preferred. In addition, providing information both verbally and in writing to a high standard is key. The ideal candidate will be able to work with a high volume of enquiries and have the necessary computer skills (incl. Word, Excel and Outlook), with the ability and willingness to learn new procedures through training provided. You will also be expected to react and deal with change in a positive manner, whilst demonstrating an understanding of the emotional intelligence needed and active listening skills.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Responsible to: Head of Adult Services
Probation Period: 6 months
Benefits: 25 days holiday pro rata, bank holidays, plus 3% matched pension contribution, employee health cash plan and discounts scheme
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone to join our busy communications team, helping with all aspects of our communications and marketing; telling the story of International Mission to Jewish People and engaging more people to support what we do.
International Mission to Jewish People has been at the cutting edge of mission to Jewish people since 1842. Our UK office is looking for an experienced Communications Officer to help our Communications Team drive our message forward.
If you share our vision and values and you have the right gifts, this is a great opportunity for you to be part of our team. The successful applicant will be responsible for helping to communicate the stories, passion and ministry of International Mission to Jewish People effectively to a wide audience.
This is a fantastic role, representative of our passionate commitment to communicate the Good News of Jesus to the Jewish people. You will need to share that passion.
You will need to develop a strong grasp of our mission and an understanding of the different expressions of the Christian faith. It is therefore an occupational requirement for the holder of this post to be a Christian, who personally subscribes to the Organisation’s statement of faith, and who fully supports its mission objectives.
The person we are looking for will have excellent communication skills, a keen eye for detail, a willingness to learn and an understanding of delivering communications across a range of media from print to digital. You will need to be a self-motivated person and ready to assist the delivery of our message across different communication platforms. You will help to create copy and content that increases our direct marketing and communications impact, while also assisting with the administrative functions of the Communications team. You must also know how to work collaboratively internally and externally and have a positive, pro-active ‘can-do’ attitude.
If you think you are the person we are looking for and feel inspired by the prospect of being part of our dynamic Christian ministry at this exciting time, we want to hear from you. We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.
- CV’s will not be accepted without a completed application form.
- Please note that we can only consider candidates with the right to work in the UK.
- Strictly no agencies please.
- Only shortlisted candidates will be contacted.
Job Title – Administrative Assistant (Training and Events)
Contract - Permanent
Hours – 35 hours
Salary - £24,890.32
Location – Based in London, hybrid of office and home working
About the role
Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.
We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.
To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.
About CoramBAAF
We part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.
The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector
About the Coram Group
CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best practice in the support of children and young people. Our vision is that every child and family has the care and support they need to thrive. We champion what matters most for children, creating better chances, and a brighter, happier future.
Closing date: 4pm Thursday 13 June 2024
(Please plan to be available for the interview date)
Interview date: Wednesday 19 June 2024 at our office in Bloomsbury, London
(This will include skills tests as well as an interview, please allow about 2 hours)
CoramBAAF is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We have an exciting part time opportunity for a Triage & Early Intervention Team Leader based across two sites, Wakefield and Shipley. The role is to manage our Initial Responders who deal with large volumes of referrals daily.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
The role is office based across the Wakefield and Shipley sites. We are currently operating on a hybrid rota which includes some days working from home. There may be occasional travel required for training and development purposes.
As a Team Leader you will ensure the delivery of excellent services to victims and retain and develop contracts for services by supporting and managing operational staff, ensuring that the overall aim of helping people cope and recover from the effects of crime is achieved.
You will work collaboratively with the Operations Manager/Management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service.
You will be responsible for:
- case management system audits & reports, providing information to the Operations Manager on required case statistics & compliance
- ensuring that the team are recording case information fully and accurately, as well as complying with contract reporting requirements and VS national standards
- line management of operational team members including responsibility for recruitment, performance management and monitoring, continued support and guidance and implementing formal employment procedures
- promoting effective communication channels including co-ordinate and facilitate regular team meetings, collating local issues, feedback and learning to share with other colleagues and the Operations Manager
You will need:
- Experience of delivering a service in a statutory, voluntary, community or private social care setting
- To report on and audit the case management system, demonstrating complete and accurate data and information recorded.
- To provide an effective and excellent service to referred victims in keeping with the contract requirement and service delivery agreements
- Effective and supportive people management to the operations team ensuring excellent performance management and monitoring, strong working relationships and a culture of support and guidance.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The Ocean Conservation Trust is a charity with a mission of ‘Connecting us with our Ocean’.
We are committed to conserving the marine environment and inspiring others to do the same. The Discovery and Learning Team at the Ocean Conservation Trust are looking to recruit new members to join our team of Ocean Discovery Rangers at Levels 1, 2 and 3.
As an Ocean Discovery Ranger you will interact with the public and communities both at our hub the National Marine Aquarium and through our many ocean discovery activities and events. Your main aim will be to contribute to our behaviour change programme promoting ocean conservation action though fun and engaging experiences. Some evening shifts will be required to run our public engagement evenings.
The essential criteria below applies to all Ocean Discovery Rangers at all 3 levels of responsibilities. Additional criteria for the Level 2 and 3 roles is separated and set out below. Strong applicants who meet the essential criteria and additional criteria for Levels 2 and 3 will be invited for interview.
ESSENTIAL
• Interest and enthusiasm for/knowledge of marine wildlife and conservation.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team.
• Excellent organisation and time management skills.
• Able to demonstrate flexibility in work pattern.
• Experience working with children, young people and/or adults in an informal or formal educational setting.
DESIRABLE
• Relevant background (marine biology, conservation, environment, education).
• Experience of environmental education sessions and activities.
• Full driver’s license
LEVEL 1 ROLE – Ocean Discovery Ranger - Entry level
You will be required to work 24 hours across seven days, usually rota’d at approx 6 hour shifts. The rate of pay is £11.44 per hour.
LEVEL 2 ROLE - Ocean Discovery Ranger
As a Level 2 Ranger there will be the extra responsibly of assisting with either:
· Ocean Squad programme of activities, planning and delivering the programme to meet its 5 year goals.
· Snorkelling programme of activities, planning and delivering the programme to meet its 5 year goals
You will be required to work 26 hours across seven days, usually rota’d at approx 6 hour shifts. The rate of pay is £12.00 per hour.
LEVEL 3 ROLE - Ocean Discovery Ranger - Volunteer Officer
As a Level 3 Ocean Discovery Ranger, you will be lead on the coordination of the Ocean engagement volunteer programme, including recruitment, induction and training of our volunteers. Volunteers within the team support the programme by increasing engagement throughout the building through busking, games, 1:1 conversation, mini talks, greeting people as they start their journey. All these activities contribute to visitor satisfaction, return visits, increased engagement numbers, increase in GLO scores. In addition to this, volunteers boost OCT ambassador numbers and increase engagement with our advocacy programme such as the #thinkOcean Challenge, membership, driving donations and newsletter sign ups.
There is a need to expand the volunteer programme, to continue driving the work of the OCT. To expand successfully, more time needs to be focused on recruitment, training and retaining volunteers. Retention is particularly important as it allows us to maintain a high standard of delivery within the programme. There is also a desire to diversify our volunteer programme which will take considerable time investment to connect with local communities and explore different recruitment avenues.
ESSENTIAL
• Relevant background (marine biology, conservation, environment, education).
• Experience supporting volunteer based activities and/or leading a group of people.
You will be required to work 30 hours across seven days. The rate of pay is £12.43 per hour.
To apply: Please select 'Apply' this will take you to our website which will give you specific instructions on how to apply for each role, interview dates, job descriptions and person specifications.
Closing Date for all applications: 9am on Monday 3rd June 2024.
In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate.
The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit; however, we particularly welcome applications from groups currently under represented in the workforce.
Only candidates invited for interview will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Title: Operations Support Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
· Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
· Collate websites update requests and liaise with Communications Team to instigate the changes.
· Proofreading and final point of sign off before Senior Managers.
· Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
· Diary Management for the senior management team
· Minute taking and writing for Senior Management.
· Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
· Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
· Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
· Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
Person specification:
- Educated to GCSE level
- Excellent verbal and written communication skills
- Competent in Microsoft Word and Excel
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative
- Good attention to detail and accuracy
- Can work flexibly, and as part of a team
- Methodical and thorough approach to work
- Friendly and polite
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Fundraiser to join a unique charity in Cheshire!
We are looking for an enthusiastic fundraiser to create and grow income opportunities through events and community activities for the Neuromuscular Centre; a charity in Winsford that provides a range of unique, specialist services for people with neuromuscular conditions. The Centre is a warm, vibrant community that exists as the only one of its kind in the UK and Europe. You'll be joining a successful fundraising team that together raises £500,000 per year, and a charity that has been enhancing the quality of life for people affected by neuromuscular conditions for 34 years.
You’ll be maintaining NMC’s existing events calendar, as well as having the autonomy to develop the calendar further and put your own stamp on it. You’ll also be managing our community fundraising income, which includes individual giving, lottery, working with local groups and supporting individuals with their own fundraising activities. You will be developing and building relationships with new and existing supporters to maximise fundraising potential, as well as recruiting and managing volunteers from all walks of life.
We’re looking for someone with previous fundraising experience, with the ambition to take this to new levels. This is a really immersive role, working with the charity's supporters and donors, while at the same time being based where the charity operates. You will see the fruits of your labours in our warm and friendly environment.
If this sounds like you, we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Shop Manager of Scope's Amersham shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week
Location - 17 Sycamore Road, Amersham, HP6 5EQ
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
The exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
This is a fixed term contract to November 2025.
Key tasks and responsibilities include:
- To provide high quality, specialist support to children who have lived in a domestically abusive family.
- Enabling young people to access statutory and other services where appropriate.
- Managing a caseload and working proactively to support young people and their families
- To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
- Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
- Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
- Undertake risk assessments and implement robust safety management plans.
- Give practical and emotional support to children affected by domestic abuse.
- Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
- Work with your team and manager to develop early intervention resources.
- Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Due to service expansion, we have a fantastic opportunity for a dedicated and enthusiastic Education Advisor to join Barnardo's as part of the SENDiass service in Rochdale and Bury. We currently have one 30 hour post available. Would you like the chance to work with Children, Young People and their families, providing information, advice and support in relation to Education, Health and Social Care? Have you experience working with children and young people with SEND, and want a career change?
Covering the Rochdale and Bury areas, it is essential to hold a valid UK driving licence with access to your own vehicle. As an educational advisor, you will have passion, commitment and confidence when working with Children and Young People and their families. You will work as part of a team to support them to understand their rights and feel empowered. The role also involves delivering workshops to support parents to understand their child's needs and communicate effectively with school/college.
Are you looking for a new challenge with training opportunities to enhance your skills and knowledge? The role provides lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer including 3 levels of legal training via IPSEA. To be a successful, you will need to have the following:
- Experience of children and young people with SEND
- The ability to confidently engage with children and young people who are a variety of ages ranging from 0 – 25.
- Excellent team working skills. You will work as part of a team that covers the Greater Manchester area.
- Safeguarding knowledge and good recording skills
- Use of a car
This service is dynamic, no two days are the same. You will work with a diverse range of families. The service runs 52 weeks per year, 5 days per week.
Within Barnardo's, the job title for this role is Project Worker 1. This will appear on the job description. You will be supported by senior practitioners and team managers within the service.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Hours: 37 hours
Location:The post holder will work primarily from Whitehawk and/ Hollingdean Food banks, as well as CABH offices in Hove.
Contract: Fixed term until September 2025 with possibility of extension
Application deadline: 5th June 2024 at 9am
Expected interview date: 12th June 2024
Job outline:
Citizens Advice Brighton & Hove is seeking a dedicated adviser to establish and deliver our outreach project with Trussell Trust Partners Whitehawk and Hollingdean food banks. The postholder will be primarily based within the two food banks providing drop in services and one-to-one one-to-one appointments for advice on income maximisation. They will need to deliver services in line with funder requirements, maintain our high quality of advice and make sure clients get the best advice and outcomes available.
We are looking for an experienced benefits adviser with a commitment to tackling food poverty. The ideal candidate will also be trained to deliver full debt casework to FCA standards. We will provide training to fully equip the adviser to deliver high quality advice and casework, as well as an ongoing focus on continual professional development.
For more details about this rewarding opportunity and how to apply, please read the full job information pack, application form and guidance notes on our website via the apply button.
Appointment to this role will be subject to successful references and a basic DBS check.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
This is a key new role in the Grants, Community and Corporate Partnerships Unit to help maximise corporate and community partnership opportunities and help scale up this growing income stream for future years. This locally based role will support current partnerships (including golf clubs, churches, schools and local corporates) as well as scoping new opportunities across Surrey. Representing Eikon in person at events, meetings, exhibitions as well event coordination are important components of this the role. We are a diverse, highly experienced team who share a passion to support the wellbeing and mental health of young people across Surrey.
Responsibilities
1. Account Management
- Day to day/ support account management of select corporate and community partnerships. This will be agreed with their manager per partnership (who will retain leadership), but could include:
- General stewardship including thanking and recording information on our CRM database (Donorfy) and shared drives.
- Representing the unit at local level events and/ or delivering marketing materials to community partners.
- Regular communication including calls, meetings and sharing reports, presentations and other updates
- Being key relationship holder for select local corporate partnerships and community groups such as primary schools, churches, supermarkets, amateur sports clubs
- Database admin including checking opportunity pipelines and reporting requirements
- Supporting individuals from companies or community groups to fundraise for us
2. Income generation
- Mapping (desktop research) of corporate and community opportunities across Surrey to support unit’s business development plans
- Management of a pipeline of golf clubs, making timely approaches to help the unit secure new captains’ charities
- Support role on larger corporate and community partnership pitches.
3. Event support
- Event management and/ or support for events across the unit.
- Represent Eikon at local external events such as conferences, expos, fetes and fairs.
- Actively seeking prize donations for auctions, raffles and events
- Attending community led fundraising events such as quizzes or mufti days run by corporate & community organisations.
4. Marketing, Communications and relationships
- Support and liaise with the Marketing and Communications team to deliver relevant and effective content and materials as well as maximising social media opportunities for corporate and community groups
- Coordinate bespoke mass communications to corporate and community groups e.g. appeals, reports and updates.
5. Strategy
- Contribute to Development Team strategies, annual plans and budgets
6. Staff management
- Take part in regular supervision and team meetings.
- No line management requirement
7. Quality and standards
- Ensure all staff and volunteers understand and deliver within Eikon’s safeguarding policies and practices when taking part in fundraising activities.
- Ensure all activities follow the relevant Fundraising Codes of Practice and Eikon’s Ethical Fundraising Policy.
- Prepare relevant Partnership Agreements and Commercial Participator Agreements.
- Carry out risk assessments for all activities for which you are responsible.
- Carry out required due diligence on new corporate opportunities and ensure the company’s values do not conflict with the values or ethical policy of the charity.
8. Finance and resources.
- Operate within organisational approved budgets, policies and procedures.
9. Other responsibilities
- Keep abreast of sector trends and opportunities.
The client requests no contact from agencies or media sales.