Account/relationship manager jobs

About the role:

Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.

As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.

This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.

About you:

• You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
• Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
• Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
• Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
• Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 5th October at midnight

Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. 

Job title:  Finance Assistant 

Contract type: 1-year

Working hours: 1 day / 8hrs per week 

Start date: Immediate 

Salary: £27,000-£30,000 pro rata

Location: Remote

Reporting to: Head of Finance, Art Explora UK 

Travel: Occasional travel to the office may be required 

Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment. 

The Role 

We are looking for a new Finance Assistant to support the financial operations of arts charity Art Explora UK on a part-time, remote basis. Reporting to the Head of Finance, this role is central to the smooth running of our financial systems and processes, ensuring that all transactions are processed accurately and on time. 
 
The Finance Assistant will maintain the Xero accounts system, process invoices and expenses, and prepare programme accounts on a monthly basis. They will also play a key role in setting up bank payments for approval, liaising with the external payroll provider, and overseeing pension contributions. 
 
The successful candidate will be highly organised, detail-oriented, and confident in managing multiple financial tasks simultaneously. They will be able to work independently while communicating clearly with colleagues, ensuring that the Head of Finance and the Director have accurate and up-to-date information. 
 
This is an excellent opportunity for someone who is part-qualified, qualified by experience, or looking to build on existing finance skills within the charity/arts sector. You will bring a strong understanding of bookkeeping and financial reporting, combined with excellent accuracy and integrity in your work. 
 
As a small and collaborative team, we are looking for someone who is proactive, reliable, and committed to supporting Art Explora’s mission of widening access to the arts. 

Key Responsibilities 

· Update and maintain Xero accounts system 

· Oversee all invoices per project, tracking and making payments 

· Set up bank payments for authorisation on a weekly basis 

· Produce programme accounts each month and send to the team 

· Generate monthly financial reports and quarterly management accounts (in agreed format)

· Process staff expenses and ensure accuracy 

· Liaise with external payroll provider to ensure payroll accuracy 

· Oversee pension contributions and ensure timely payments 

· Support the wider team with finance-related queries

Person Specification 

Essential 

· Part-qualified accountant or QBE (qualified by experience) 

· Excellent attention to detail and accuracy 

· Strong organisational skills and ability to prioritise workload 

· Ability to use initiative, work independently, and take ownership 

· Integrity and honesty in all financial practices 

· Commitment to the mission and values of Art Explora 

· Ability to contribute positively to team culture and collaborative working 

Desirable 

· Previous experience using Xero or similar accounting systems 

· Experience working in the charity or arts sector 

· Familiarity with UK payroll and pension processes 

About Art Explora UK

Art Explora is an international charity that aims to increase access to arts and culture – locally, nationally and internationally. Our imaginative and innovative approach encourages new forms of participation and engagement with the arts, testing new boundaries with digital technology and mobile programmes. We work in partnership with artists, cultural organisations and communities, embracing all art forms, and creating transformative cultural experiences for everyone. 

Founded in France in 2019 and in the UK in 2021, we are in an exciting period of growth and development as we seek to increase our visibility and impact across Europe. Art Explora UK is a registered charity.

To apply

Closing Date: 11.59pm, Sunday 12 October 2025 (may close earlier if a suitable candidate is found). Actively interviewing – scheduling interviews as they come in.

This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives.

This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.

The main duties of the Volunteer Manager include:

• Developing a long-term vision for volunteer engagement across the organisation
• Contribute to and deliver the Volunteer Strategy
• Develop and implement comprehensive communication strategies across the organisation
• Design and deliver induction, training and mentorship programs to maximise volunteer engagement
• Monitor volunteer attendance and maintain quality experiences
• Co-ordinate cross functional teams to optimise volunteer engagement
• Develop partnerships with external organisations and manage strategic relationships
• Manage volunteer budgets and expenses

Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office) 

Interviews: w/c 20th October 2025 

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Application Support Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. The ideal candidate must be within the postcodes of L, CW, WA, WN, PR, FY, BB, BL, M, SK, S, DN, HU, HD, HX, WF, LS, HG, BD, YO, OL.

The candidate must enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

About the role

We need someone to join us as our Operations and Governance Manager to ensure London Funders, its projects and subsidiary Collaboration Circle, run smoothly. The ideal candidate will bring strong organisational skills, a collaborative and people-led approach, and the ability to turn strategic thinking into clear, effective action. 

We’re at a pivotal and exciting point in the organisation as we’ve grown from three to thirteen team members in the last few years. Alongside this, London Funders now has a subsidiary organisation in its infancy, Collaboration Circle, and the potential for a second one through our place based work with London’s Giving. This growth creates real opportunities to shape and deliver strong communications across the London Funders family. 

We’re now looking for someone who can help us build on that growth by identifying opportunities for operational efficiency and designing smart, people-centred processes. This role will lead on implementing new policies, ensuring compliance with charitable and regulatory requirements across finance, HR, and governance, and managing digital systems to streamline workflows.

You’ll work closely with colleagues across the organisation translating strategic conversations into practical actions, such as producing high-quality board papers and ensuring smooth governance by coordinating schedules, meetings, and deadlines that supports effective decision-making. In addition, you’ll collaborate on recruitment, training, staff development, and organisational project management, helping to shape a supportive and high-performing team culture.This means that there is lots of opportunities to design, develop and implement new processes across the London Funders family. We are looking for someone who is adept at using a variety of systems (training provided) and can ensure all staff are confident in using them, this will be alongside our plans to implement the use of AI across the organisation.

We’re looking for someone who thrives in a small team but is equally confident working independently, who brings initiative and creativity to solve challenges, and—importantly—shares our commitment to building a fairer future for communities.

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.

Outreach and Operations Support Manager, New Organising Conference

3/4 days/week circa £33,000 f/t/e/

Background

Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.

Overview of the role

This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.

Summary job description

To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.

The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.

Key tasks

• Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking

• Responsibility for ensuring the website evolves in line with the needs of the Conference

• Maintaining and operating a database of participants, past and present

• Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference

• Supporting the Board led process to select sessions and plan the programme

• Attending the conference and trouble shooting as necessary

• Operating a simple finance system

• Support as needed for initiatives arising from the NOC

• Any other support tasks that may be required

Person specification

Essential

• At least three years experience in a similar role

• Contacts in and understanding of the trade union movement, UK or international

• Proven track record of using outreach on social media to achieve results

• Experience of working independently

• Close attention to detail in data handling

• Persuasive and constructive manner in dealing with other people

• Familiarity with website editors e.g Squarespace

• Experience of basic financial management

Desirable

• Experience of using the Action Network system

• Experience of event management

• Ability to accommodate peaks and troughs in workflow

• Experience of using graphic design software e.g. Canva, Adobe

• Experience of website design

• Experience of managing projects or operations with multiple stakeholders

Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.

We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. 

Key dates

• The closing date for applications is midnight on October 4th

• Online interviews will be on October 10th with notification on October 8th.

• In person interviews will be held in London on October 14th with notification on October 11th.

Are you a creative communications professional who wants to use your skills to make a real difference?
At Self Injury Support, we’re on a mission to change the conversation around self-harm. We’re the leading UK charity dedicated to improving the lives of people affected by self-harm and those who care for them: reducing stigma, increasing understanding, and opening up new avenues for compassionate support.

This is a unique opportunity to take the lead on shaping how we share our story with the world. As our Communications Manager, you’ll play a central role in launching our exciting new rebrand and website, building powerful campaigns, and making sure our messaging reaches the people who need it most.

What you’ll be doing

• Driving the successful launch and embedding of our rebrand and website.
• Developing and delivering our communications strategy across digital, media and campaigns.
• Growing awareness of our mission, services, and impact from beneficiaries to funders and national audiences.
• Creating compelling content and campaigns that inspire action, support and understanding.
• Leading on press and media engagement, building positive relationships and amplifying the voices of people with lived experience.
• Using data and insights to shape communications and demonstrate impact.

What we’re looking for

We’d love to hear from you if you are:

• A confident communicator, with a track record in communications, campaigns, or PR.
• Skilled at balancing strategy with hands-on delivery, happy to plan big and also get stuck into the details.
• Creative and innovative, always looking for new ways to reach and engage audiences.
• Experienced in managing websites, social media and digital content.
• Passionate about making a real difference in complex social and mental health issues.

Why join us?

• Be part of a bold new chapter as we launch our rebrand and digital presence.
• Work in a supportive, values-driven team that puts lived experience at the heart of what we do.
• Hybrid and flexible working options, with a base in our Bristol office.
• The chance to see the real impact of your work in changing lives and reducing stigma.

About Hospitality Action

Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.

Role Summary

The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.

Key Responsibilities

· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.

· Monitor and respond to requests for assistance via telephone, email and post.

· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.

· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.

· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate. 

· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.

· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.

· Work with colleagues to foster a co-operative, flexible and team-focused environment.

· Any other duties that may be reasonably required from time to time.

Person Specification

Essential

• Previous casework experience in the charity or public sector
• Ability to manage a complex workload and adapt to changing priorities
• An organised methodical approach to work and time management
• Excellent written communication skills
• Caring and compassionate, with good listening skills

Desirable

• Experience in a Caseworker/Grants Officer role in a grant-making charity
• Up to date, working knowledge of State and local authority benefits
• Experience in day-to-day use of a CRM, or other client database

Job offers with HA include:

• Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
• Stakeholder Pension scheme (with 10% employer contribution of gross salary)
• Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)  
• Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
• Interest free Travel Loan scheme
• Expenses to cover standard eyesight/vision test

Job Title: Fundraising Manager

Reporting To: Head of Programmes & Delivery

Salary: £35,000-£40,000 Per annum ( based on experience)

Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH

Contract type: Full-time/Permanent

Interview Date: 15th – 26th September

About Us

At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills.

What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co-working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support.

Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive.

The Role

As Fundraising Manager, you will play a proactive, hands-on role in driving Business Launchpad’s fundraising activity. You will be responsible for building and qualifying a fundraising pipeline and securing income from trusts, foundations, and statutory funders.

The role requires strong research skills, attention to detail, and the ability to craft compelling cases for support that demonstrate our impact. You will work closely with the Marketing and Impact & Evaluation teams to align messaging, evidence, and storytelling, ensuring funders clearly see the difference their support makes.

We are seeking a highly organised and conscientious individual with strong planning and project management skills, who thrives on taking initiative and seeing projects through to delivery.

Key Responsibilities

Fundraising & Income Generation

• Build, qualify, and manage a fundraising pipeline and annual work plan.
• Research, develop, and submit high-quality funding applications to trusts, foundations, and statutory funders.
• Develop clear and persuasive cases for support that combine narrative and evidence.
• Contribute to the delivery of the annual fundraising event and community fundraising initiatives.

Relationship Management

• Build and steward strong, long-term relationships with funders and partners.
• Provide excellent stewardship, including regular communication and tailored impact reporting.

Monitoring, Reporting & Compliance

• Track and report on fundraising progress against agreed targets.
• Maintain accurate fundraising records, pipeline data, and activity logs.
• Produce clear, timely reports for senior leadership and trustees.
• Ensure all fundraising activities comply with regulation, best practice, and GDPR.

Collaboration & Communications

• Work closely with the Marketing and Impact & Evaluation teams to align messaging, impact data, and storytelling.
• Ensure young people’s voices and experiences are central to all fundraising narratives.

Planning, Budgeting & Project Management

• Contribute to managing fundraising budgets, ensuring effective use of resources.
• Use strong planning and project management skills to deliver against multiple deadlines.
• Take a proactive approach to identifying and acting on fundraising opportunities.

Success in this role will be measured by:

• Pipeline Development: A well-qualified and up-to-date fundraising pipeline, with clear prospect research and prioritisation.
• Income Secured: Achievement of agreed annual income targets from trusts, foundations, and statutory funders.
• Renewal & Retention: High renewal rate of existing funders and strong stewardship leading to multi-year commitments where possible.
• Quality of Applications: Consistently high-quality proposals and cases for support, evidenced by funder feedback and success rates.
• Collaboration: Positive feedback from internal teams (Programmes, Impact & Evaluation, Marketing, Finance) on joint working, ensuring alignment of messaging, data, and budgets.
• Reporting & Compliance: Contributing to timely and accurate reports to funders, leadership, and trustees, with all activity meeting best practice and regulatory requirements.
• Events & Community Fundraising: Effective contribution to annual fundraising events and campaigns, ensuring they run smoothly and generate agreed outcomes.
• Professionalism & Initiative: Demonstrated proactivity, independence, and problem-solving in managing workload and driving fundraising activity forward.

Person Specification

Essential Skills & Experience

• Proven track record of securing income from trusts, foundations, or statutory funders.
• Experience in building and managing a fundraising pipeline and work plan.
• Excellent grant/proposal writing skills with strong research abilities and attention to detail.
• Ability to develop compelling cases for support through narrative building and storytelling.
• Skilled in building and stewarding funder relationships.
• Confident in planning, project management, and basic budget management.
• Experience in delivering fundraising activity against agreed targets.
• Highly proactive, able to take initiative and work independently while contributing to a team.

Desirable Skills & Experience

• Experience in community fundraising campaigns.
• Familiarity with Salesforce or other CRM systems.
• Experience in youth, enterprise, or social impact organisations.

Personal Qualities (Aligned to BLP Values)

• Growth Mindset – reflective, adaptable, and committed to continuous improvement.
• Community Focused – values the needs and strengths of young people and local communities.
• Collaborative and Enterprising – proactive and thrives on taking initiative.
• One Mission, One Team – highly conscientious and reliable, committed to shared success.
• Positive and Solutions-Focused – motivated by making a real difference.

About Rewards

• 25 days of annual leave plus bank holidays (pro rata for part-time roles).
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

The duties and responsibilities described are not exhaustive and may change as necessitated by business demands.

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and a cover letter stating why you are interested in this role.

Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

Purpose

The Case Manager will strive to make contact and work on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user.

Responsibilities
Interagency work

• Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
• Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
• Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
• Working closely with other professionals to ensure that risk management and safeguarding duties are effectively met.

Case management

• Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
• Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.

Recording and administration

• Ensure that case files and records are accurate and complete; and are kept and in compliance with Data Protection Act requirements.
• To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
• Weekly maintenance and accurate and secure audit trail of all relevant communication.

Direct work with service users

• Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project.
• Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to address their abusive behaviour.
• Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.

General

• Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
• Represent the service at local events; deliver training and presentations as required.
• Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.

Person Specification

Experience: Essential

• Direct work with vulnerable service users.
• Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA.
• In managing safeguarding issues and procedures.
• Writing and presenting information formally and informally, to a range of audiences.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Working within conflict management continuum.
• Evidence of keeping reliable and timely reporting and meeting deadlines.

Experience: Desirable

• Work with victims and or perpetrators of domestic abuse.
• Work with service users with complex needs and/or challenging behaviour.
• Working with service users with diagnosed mental health issues.
• Working with service users with substance misuse.
• Work with young people aged 16-25 years.
• Of using pro-social modelling and motivational interviewing in practice.

Knowledge and Understanding:

• Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available.
• An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working.
• Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse.
• Have a thorough understanding of IDVA work including risk assessment, risk management and comprehensive safety planning.
• Have theoretical and procedural knowledge of other services involved in the response to domestic abuse.
• Understand multi-agency partnerships in relation to domestic abuse.
• An understanding of the MARAC process at an operational level.
• Understanding of the child protection system.

Skills:

• Ability and willingness to work independently and as part of a team.
• Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working.
• IT skills, including use of Microsoft Office.
• Hold a relevant degree, a vocational qualification or equivalent experience.
• Support and guide your service users, and have excellent advisory, negotiation & persuasive skills.
• Empathy
• Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent interpersonal skills.
• Ability to lead and facilitate discussions to achieve a positive outcome
• Excellent networking skills and the ability to develop strong working relationships with other agencies.
• Reflection and self-awareness.

Attributes:

• Have confidence in their own ability to make decisions.
• An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary.
• Excellent communication skills (both written and oral).
• Belief in perpetrator behaviour change.
• A comprehensive understanding of risk.
• Range of experience in domestic abuse sector.
• Capacity to manage raw emotions including conflict, challenge and trauma.
• Proactive and self-motivated.

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to the Drive Case Manager role and explaining why you are interested in this position.

About Action for Stammering Children

Action for Stammering Children is the national charity for children and young people who stammer, their families and the communities who support them.

We exist to ensure that every child who stammers has the support, respect and confidence to live the life they want to lead.

Founded in 1989, we provide support and information to young people, families and professionals; champion research into childhood stammering; and campaign for policy and societal change. 

About the Role

We are looking for an experienced community manager enthusiastic about engaging our supporters, volunteers and fundraisers. In this role, you will be responsible for community outreach; effectively communicating our brand identity to help us  build and cultivate our supporter base. Adapting the charity’s message for a range of internal and external audiences will be second nature to you. You will be passionate about working closely with volunteers to inform our strategic direction and advocacy efforts. You will bring with you experience of implementing strategic communications,  with knowledge of email marketing, paid-for advertising and social media.  

In a typical week, you might be working with a member of our Youth Panel or Stambassador Network to create content for an upcoming outreach campaign or preparing them for a media appearance. You may be liaising with some of our community fundraisers as they prepare for their upcoming challenge event, and working with the CEO on communicating the impact of our various projects.  

But regardless of the channel or the message, your attention to detail, writing and presentation skills will be flawless, and you’ll bring a creativity and enthusiasm that helps to cultivate our existing supporters and connect with new ones.

It’s an exciting time at Action for Stammering Children, with a refreshed strategy which will see us increase the charity’s reach, impact and engagement with the stammering community more than ever before. This role will be vital to enabling us to deliver that.

The Programme and Impact Manager oversees the delivery and development of Kinetic Foundation’s partner-funded programmes and workshops, focusing on personal development activities, community programmes, and impact recording and reporting, ensuring robust data management and safeguarding compliance.This dynamic role requires a flexible, organised individual passionate about youth development and social mobility.

KEY RESPONSIBILITIES

Personal Development Activities 

• Manage, implement, and evaluate partner-funded programmes and workshops to enhance participants’ social-emotional skills, resilience, and employability. 

• Coordinate with external deliverers, funding partners and schools to schedule and deliver workshops for 16-19-year-olds. 

• Manage programme budgets, monitor expenditure, and ensure cost-effective delivery in collaboration with partners. 

• Ensure workshops address barriers to success aligning with the Foundation’s impact framework. 

Community 

• Oversee HAF programmes, to support recruitment and awareness of the charity in KS3 and KS4. 

• Manage food deliveries, staffing, budget awareness etc. for HAF programmes as well as completing the end of delivery reports and evaluations required. 

• Communicate with participants, parents/carers, schools, and stakeholders to promote programme accessibility and engagement. 

• Maintain and update the CRM and master calendar to ensure all community programme events and opportunities are scheduled and communicated effectively. 

Impact Recording and Data Management 

• Oversee the collection, cleaning, and analysis of programme data to ensure robust, GDPR-compliant records of participation, outcomes, and impact. 

• Conduct pre- and post-intervention monitoring and exit route tracking to measure long-term impacts, such as transitions to employment, training, or university. 

• Develop quantitative and qualitative reports to communicate impact to funders, senior management, and trustees, using data visualisation techniques where possible. 

• Implement the Kinetic Impact Framework across all programmes to ensure consistent evaluation and continuous improvement. 

• Work alongside the COO to keep CRM up to date with participant numbers on the programme.

• Maintain up-to-date knowledge of youth unemployment, NEET status, and social mobility trends to inform programme design and reporting. 

Team Collaboration and Management 

• Manage the Youth Engagement Officer through weekly meetings, ensuring alignment with programme goals and participant needs. 

• Collaborate with the COO, marketing, and fundraising teams to align programme delivery with organisational objectives and funding requirements. 

• Support the wider team by attending events and opportunities linked to Kinetic Futures and community programmes, ensuring high attendance and engagement. 

Safeguarding – Kinetic Futures 

• Ensure all programmes, workshops, and events comply with the Foundation’s safeguarding policies, including DBS checks and training requirements. 

• Ensure risk assessments and all relevant trip packs are created for any external visits in good time so they can get signed off. 

• Work with the COO to support safeguarding procedures, coordinating to address concerns promptly. 

• Maintain a visible presence at schools and programme sites to promote a culture of safety and accountability. 

Person Specification  

Essential Skills and Experience 

• Passion for the Kinetic Foundation’s vision and mission, with an understanding of the challenges faced by disadvantaged young people in London. 

• Experience managing youth-focused programmes, ideally in education, employability, or sports settings. 

• Proven project management skills, with the ability to implement and evaluate programmes and manage budgets effectively. 

• Knowledge of working in school environments, particularly with KS3, KS4, or post-16 education settings. 

• Strong organisational skills, with the ability to handle multiple projects and meet deadlines. 

• Proficient in Microsoft Office and comfortable using CRM systems for event and data management. 

• Excellent communication skills, both written and verbal, to engage diverse stakeholders, including funders, schools, and participants. 

• Analytical skills to collect, clean, and interpret programme data. 

• Ability to work independently and as part of a team in a fast-paced environment. 

• Commitment to safeguarding and promoting the welfare of young people. 

Desirable Skills and Experience 

• Experience in football or sports-based youth development programmes. 

• Understanding of quantitative and qualitative data analysis and proficiency in data visualisation tools. 

• Familiarity with London’s educational and community landscape, including partnerships with schools. 

• Experience coordinating with funding partners to deliver and report on programmes. 

Personal Attributes 

• Dynamic and flexible, with a proactive approach to problem-solving. 

• Passionate about empowering young people through sport and education. 

• Collaborative, with strong interpersonal skills to build relationships with diverse stakeholders. 

• Detail-oriented, with a commitment to delivering high-quality programmes and accurate data.