Account/relationship manager jobs

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To do this, we’re looking for someone with a proven track record of securing partnerships or clients. This could be cause-related marketing, sponsorship or previous B2B sales.

Taking a sector-led approach, focusing initially on pharmaceutical and eye-themed industries, you’ll be in charge of developing and delivering high value and high impact partnerships. With a starting pipeline of warm prospects identified through our organisation’s existing contacts, you’ll be in charge of developing and delivering partnerships.

Perfect for someone stepping up from a Senior Partnerships Manager or equivalent role, you’ll act as the ‘Head’ and ‘Shoulders’ of our corporate team. You’ll be supported with strategic thinking by our Director of Income & Transformation and supported in the doing through our work with agency Fireside Fundraising.

This is a unique opportunity to make a meaningful impact—helping us beat a growing health problem across the UK.

Please note: this role will require occasional travel across the UK

Responsibilities:

● Hit our evidence-based income targets by working on a strong, qualified pipeline of corporate prospects.

● Create tailored plans, proposals, and presentations to inspire partners.

● Lead negotiations and contracts to secure mutually beneficial partnerships.

● Provide a solid, satisfying partnership experience that means companies keep coming back year after year.

● Identify new opportunities for growth with our existing partners - whether through referrals to their network or within the company itself.

● Adapt our existing corporate partnerships strategy as needed, ensuring we have accurate forecasts.

● Stay on top of trends across business and charity sectors.

Experience:

● Background in a sales or fundraising environment and proven experience securing partnerships worth at least £50,000.

● Strong track record in building and maintaining both internal and external relationships that support organisational objectives.

● Successful track record of achieving financial targets.

Specific knowledge and skills

● Proven ability to build compelling, tailored partnership proposals and deliver persuasive presentations to senior and board-level decision-makers.

● Confidence in representing the organisation externally, influencing stakeholders, and communicating complex ideas with clarity and impact.

● Experienced in working collaboratively with internal and external teams to secure high value partnerships sharing insights and best practices across functions.

● Proven ability to actively listen to what an organisation needs, including reading between the lines, and flex what’s provided to them accordingly.

We provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Do you want to lead a policy and public affairs team for a high-profile campaigning charity? Do you want to use your skills and experience to deliver a policy and public affairs workstream that drives legislative change? Have you got experience leading a policy and public affairs team in a dynamic environment? If this is you, then apply to join us as HEAD OF POLICY AND PUBLIC AFFAIRS at Stonewall.

Key Responsibilities

• Lead the Policy and Public Affairs team to deliver Stonewall's vision, using your specialist experience to deliver results.
• Lead the design and delivery of Stonewall's policy and advocacy work to advance Stonewall's objectives with policy makers, stakeholders and in parliament.
• Be accountable for building and maintaining key political and stakeholder relationships aligned to our policy priorities.
• Ensure that Stonewall's Policy team contributes develops effective policy positions, and is outcome focused.
• Be responsible for performance management, behaviour and standards of both you and your team

This is a London based role, with a minimum of 2 days per week in the office

Stonewall is a LGBTQ charity. Over the last 35 years, we have helped create transformative change in the lives of LGBTQ people in the UK. Our campaigns drive positive change in public attitudes and public policy.

You would be a key part of a team of driven, passionate people who are working together to deliver meaningful and tangible progress for LGBTQ people.

For this role we are looking for significant experience working in a high-profile policy space, partnering with think tanks, and policy makers to effect change.

Location: London – Hybrid
Contract Type: Fixed term Contract
Hours: Full time
Salary: £60,000

Closing Date:10 October 2025

You may also have experience in the following: Public Affairs Manager, Head of Policy, Policy Manager, Public Relations Coordinator, External Affairs Coordinator, Policy Advocacy Coordinator, Community Engagement Specialist, Stakeholder Relations Manager, Public Affairs Officer, Government Affairs Coordinator, or Corporate Affairs

REF-224 192

The FEA are recruiting a fixed term Director of Operations and Impact (maternity cover), who will have responsibility for FEA’s operations, culture, governance and impact and evaluation over the coming year.

Working closely with the co-CEOs and Senior Leadership Team, you will oversee the FEA's core operational functions while ensuring seamless continuity and momentum in this strategic direction. You will line manage key staff, steward relationships with external partners, and ensure that the FEA's culture and systems enable the whole organisation to thrive during this important transition.

This is a strategic leadership role that combines operational expertise with a strong focus on learning and impact, perfect for a leader who values the unique contribution that skilled interim leadership can make at key organisational moments.

Key dates

• Applications close: Monday 13 October (9am)

• First round interviews: Wednesday 29 October (online)

• Final interviews: Wednesday 5 November (in person at the Fair Education Alliance office in London)

• Start date: early January 2026

ImpactEd Consulting is acting as recruitment advisor to FEA on this appointment. 

About GNDR

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of 2,010 member organisations across 132 countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

About the role

GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team (SLT) as Head of Fundraising, Impact and Communications on a full-time basis for a fixed-term maternity cover of one year.

In this pivotal role, you will be responsible for driving forward GNDR’s fundraising and communications strategy, increasing our reach, impact, and income in alignment with the organisation’s strategic priorities.

You will lead a fully integrated function spanning fundraising, monitoring and evaluation, and communications. This includes ensuring a joined-up and collaborative approach to consistent, distinctive messaging and engagement activities. These efforts underpin successful fundraising outcomes and support GNDR’s wider organisational goals – particularly our work in influencing policy and engaging external decision-makers.

This maternity cover role comes at an exciting moment in GNDR’s journey. We are currently evaluating our existing strategy and designing a new five-year organisational strategy that will unlock fresh opportunities to deepen our impact, extend our reach and amplify our global voice. 

The successful candidate will play an essential role in ensuring our fundraising, MEAL and communications operations remain strategically aligned and fully responsive to this evolving context.

Overall scope of the role

The remit of this post will cover the following core responsibilities:

• Sustainability and income growth
• Effective donor relations
• Funding proposals
• Impact measurement
• External communications
• Training and capacity building
• Leadership and governance
• Line management and team development

Candidate requirements

We are ideally looking for candidates who have the following core skills and experience:

• Fundraising & Communications: Proven success securing funding from donors, trusts and foundations, with strategic experience in NGO fundraising and communications
• Leadership & Strategy: Strong team leadership, capacity building, and strategic planning skills within humanitarian or development contexts
• Interpersonal & Cultural Agility: Excellent communicator, culturally sensitive, adaptable, and able to thrive in fast-paced, diverse environments
• Project & Proposal Delivery: Skilled in developing proposals, and producing high-quality reports and budgets
• Technical & Analytical Skills: A sharp analytical mindset and strong decision-making capabilities
• A strong commitment to equity, diversity, inclusion and alignment to GNDR’s core values

Eligibility

We are accepting applications from candidates eligible to work in the UK. Candidates will need to be able to travel internationally when necessary. 

This role will be predominantly remote. However, we are currently piloting a revised hybrid working model for our UK-based team, which includes monthly in-person meetups at a flexible workspace in London. This arrangement remains subject to the outcome of the ongoing consultation, with the trial period scheduled to conclude at the end of October.

Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.

We welcome applications from candidates who meet most of the essential criteria outlined in the job specification below.

A full Job description is attached, or please visit our website.

Salary

The gross annual salary for this role is £56,098 per annum based on working full-time.

This is a one year, fixed-term full time contract.

Start date

We are ideally looking for candidates who are available to start in November 2025. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a Cover Letter (max. one A4 page) outlining skills and experience relevant to the role by email to HR.  Please include in the subject of the email, the following: “Application for the Head of FRIMCO role”.

Please note: we are unable to accept incomplete applications.

If you have any questions or need to discuss any adjustments to the recruitment process, please contact our recruitment team. Full contact details are availble on our website, please follow the link below.

Interview

Week commencing 13 October

Please note: The interview process usually consists of two online stages which may include a role-specific task. Interviews are typically conducted by a panel of two to three members, including the Hiring Manager. Applicants are encouraged to advise us of any adjustments required to ensure the whole recruitment process is accessible and equitable.

Our commitment to equity, diversity and inclusion

We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.

We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of the recruitment process, please contact us. Contact information are available on our website.

Find out more about our commitment to equity, diversity and inclusion by visiting our website.

Our benefits and wellbeing

At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff.

We provide a competitive salary and benefits package across all of our locations. 

Find out more about our approach to wellbeing and our benefits by visiting our website.

Flexible working

In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location. 

If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process,  please contact our recruitment team. All contact information are available on our website.

We are looking for a dynamic, strategic and experienced media professional to lead Victim Support's press office and drive the charity's media engagement. This role is full time and can either be based at our office in London, or home based within two hours of London.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Media Lead you will be responsible for running the charity's busy press office and you will play a central role in shaping how Victim Support is seen and heard in the media. You'll write and deliver a strategic Media Plan that positions the charity as a trusted and recognised victims' voice, increases the profile of our services and contributes to influencing positive change.

This is a hands-on role where you'll manage media enquiries, build trusted relationships with journalists and ensure our spokespeople are briefed and supported for interviews. You'll work closely with colleagues across external affairs, social media and frontline services, and provide expert media advice to senior leaders. You'll also line manage our Stories Officer and oversee our Stories Library, giving a platform to victims' voices and experiences.

Key Responsibilities:

• Lead and run the Victim Support's press office.
• Provide quotes and comments to the media, and secure and manage interviews with VS spokespeople.
• Write and deliver the charity's Media Plan.
• Develop and maintain relationships with journalists, editors and producers.
• Oversee the strategic development and growth of the charity's Stories Library.
• Enhance and protect the charity's reputation.
• Increase the visibility of our services.
• Oversee the effective monitoring, reporting and evaluating of media activity.

You will have

• Experience of delivering media relations across print/online, broadcast and digital.
• Knowledge and understanding of how the media works.
• Excellent communication skills.
• A proven ability to work under pressure and meet tight deadlines.
• Experience of writing and executing media plans.
• Self-motivation and the ability to thrive in a small team with a strong degree of autonomy.

Additional information

• The role at times will involve working with sensitive and potentially traumatic subjects.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

GMB North-East, Yorkshire & Humber Region is seeking applications for the role of Regional Organiser.

It is intended that the successful candidates will be based at locations to be determined within the NEYH Region. Candidates should be aware that they may be required to work from any location within the region, at the discretion of the Regional Secretary, in order to meet the needs of the region.

Applicants must be able to demonstrate the following, which should be included in the candidate statement section of the application form:

• A thorough understanding of organising, mobilising, and campaigning.
• A history of successful organising, mobilising and campaigning, including developing the skills of others.
• A thorough understanding and proven record of recruiting members into a trade union.
• Excellent communication skills including press, media, report writing and public speaking.
• Knowledge and experience of individual representation, negotiations and collective bargaining.
• Knowledge and experience of employment law industrial relations practices and procedures.
• Knowledge of and demonstrable commitment to equalities, proportionality and fair representation.
• An understanding of GMB, its rules, policies and structure.
• Excellent relational skills and emotional intelligence.

Other Information

• The hours of work for the role are unspecified and will necessarily entail an element of unsocial hours, including weekend work. Periods of working away from home will also be required.
• The successful candidate will be allocated a fleet car as there will be a need for travel to other offices and workplaces across the Region, so prospective candidates are required to be in possession of a full current driving licence.

In return, we offer excellent terms and benefits, including:

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous holiday allowance
• Eye Care Claim Back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

If you think you may be who we’re looking for and if you feel you meet the criteria outlined, then we would like to hear from you.

For full details and an application form visit: GMB Jobs | GMB Union

Overview

At Change Grow Live, our dedication to making a positive impact in the lives of our Service Users is unwavering. We provide support, respect, and a safe environment, tailoring our approach to each individual's needs to discover the best treatment and care options.

Guided by our core values of being open, compassionate, and bold, our diverse team embodies these principles daily. We strive to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

Embark on a Journey as an IPS Employment Specialist at Change Grow Live

We are excited to welcome an enthusiastic individual to join our Birmingham services as an Individual Placement Support (IPS) Employment Specialist. In this role, you'll manage a small caseload of clients currently accessing structured treatment for drug and/or alcohol use, guiding and supporting them to secure meaningful employment. As part of a community-based drug and alcohol treatment service, you'll build and nurture positive relationships within the community.

Change Grow Live is a charity dedicated to the belief that we can make a difference in our Service Users' lives. We offer support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and support options.

Where: Birmingham

Hours: Full Time, 37.5 hours per week

Full Time Salary: £29,529.80 - £32,002.35 Dependent on experience, pro rata for part time hours

Contract Type: Permanent

Responsibilities

Roles and Responsibilities:

You'll undergo comprehensive IPS training under our national lead and manage a caseload of service users motivated to seek paid work within structured treatment. Employment Specialists play a crucial role in service integration, promoting IPS, and nurturing relationships with treatment service staff.

• Managing a small caseload, undergoing structured substance use treatment, facilitating their motivation for work.
• Implementing the Individual Placement and Support (IPS) methodology, providing necessary training.
• Engaging clients to identify work skills, goals, and aspirations, and developing tailored job search plans.
• Assisting with job search, CV creation, applications, interviews, and career development, including targeted employer interactions.
• Creating In-Work Support Plans to address work-related client needs, including benefits and health-related advice for employment sustainability.
• Participating in weekly clinical team meetings, fostering relationships, and encouraging client referrals to the IPS service.
• Curating job opportunities through customised searches and employer liaison to secure both advertised and hidden job placements.
• Offering ongoing support, effective monitoring, and guidance post-employment to ensure job sustainability.

About You:

For success in this role, you should possess:

• Prior employment placement experience.
• Experience or understanding of working with individuals needing substance use support or similar client groups.
• Excellent motivational, communication, and attentive listening skills. 
• Outstanding interpersonal abilities with a knack for building rapport. 
• Non-judgmental, trustworthy, and empathetic approach toward mental health support needs.

What We Offer You:

• 25 days holiday (+ bank holidays), increasing annually for first 5 years. (pro rata).
• Paid ‘Wellness’ hour each week, ‘Wellness’ hub, and Employee Assist Programme
• Contributory pension scheme
• Great benefits incl. discounts for shopping, cinema, holidays, etc.
• A supportive team passionate about their work
• Training, career development & progression opportunities
• Refer a friend scheme for successful candidates

If you're excited about this opportunity, apply now and be part of our transformative journey at Change Grow Live.

Join us in making a positive difference in people's lives.

Please review the attached Job Description and Role Specifics for a detailed outline of responsibilities and Person Specification.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 25 to 28 (£29,529.80 - £32,002.35)

Interview Date

3/11/2025

Closing Date

20/10/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Are you passionate about driving change for victims and survivors of domestic abuse?

Victim Support is seeking a visionary leader to become our Strategic Head of Domestic Abuse. This is your opportunity to shape the future of domestic abuse services across England and Wales, ensuring our work is innovative, evidence-informed, and truly impactful.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

We are looking for a dynamic leader to:

• Lead the development and delivery of our national Domestic Abuse strategy, ensuring alignment with policy, commissioning priorities, and our values.
• Champion best practice and drive transformational change in service design and delivery.
• Represent Victim Support in national forums, partnerships, and consultations, advocating for victims and influencing sector-wide policy.
• Oversee the creation and piloting of innovative approaches to increase engagement and quality of domestic abuse services.
• Collaborate with leaders, internal teams and external partners to ensure our procedures, guidance, and training reflect the latest legislation and sector standards.
• Engage with service users and frontline staff to ensure our strategy is grounded in lived experience and operational realities.
• Build and maintain strategic relationships with commissioners, funders, and sector partners to secure future opportunities and influence policy.
• Shape evidence-based, trauma-informed approaches

About you

• Significant experience in domestic abuse service delivery, policy, or commissioning.
• Proven ability to lead innovation and large-scale strategic programmes.
• Strong understanding of the DA sector, VAWG policy, commissioning frameworks, and safeguarding.
• Dynamic communication, collaboration, and influencing skills.
• Knowledge of trauma-informed practice and intersectional approaches.

Additional Information

Regular travel across England and Wales is required.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.

This is a senior leadership role at The Charity, as part of the Extended Leadership Team, and reporting into the Director of People and Culture. You’ll work particularly closely with senior managers to attract, retain and develop a diverse and talented workforce. You will be responsible for day-to-day leadership of people operations, volunteer development, internal communications and learning. You will promote a culture of continuous learning, innovation, and collaboration across The Charity, whilst ensuring that we adhere to relevant employment legislation and good practice.

The role will be responsible for leading a small, capable team of HR, Volunteering, and Learning and Engagement colleagues in support of our strategic priorities. We’re a small team, requiring you to flex between strategic activity and hands-on operational management.

You’ll be an experienced Human Resources professional with the expertise and knowledge to develop and drive forward our people priorities, supporting team members and volunteers to thrive at work. And as a member of the CIPD, ideally Chartered, you will understand the importance of working in true partnership to advise and support your leadership peers.

KEY ACCOUNTABILITIES:

Leading People Operations: embedding excellent policies and processes, and advisory support

· Provide leadership of the the day-to-day People and Culture team at the Charity, including direct management of the People and Culture Manager, Volunteer Development Manager, and Learning and Engagement Manager.

· Develop strong relationships with internal and external stakeholders, including engaging Champions Groups e.g. EDI Champions, to make The Charity a great place to work

· Provide senior leadership advisory support to Heads of Teams peers and the Senior Leadership Team to ensure we have the right skills and culture to enable our strategic priorities

· Provide advice, guidance and support to leaders and manager on employment law, people policies and practices, and manage complex employee relations matters as required

· Oversee the management of people operations suppliers, including with payroll and pensions, and setting and tracking the People and Culture budget in support of our people priorities

· Work with the People and Culture Manager to develop and deliver innovative recruitment plans that attract talented and diverse candidates, and inclusive selection and onboarding processes

· Work with the support of the People and Culture Manager to collect and report meaningful people data to inform decision-making, supporting retention and engagement.

· Work with the People and Culture Manager to evaluate, develop and manage wellbeing programmes that support the physical, mental, and emotional health of The Charity team

· Work with the Learning and Engagement Manager to develop a career framework that rewards and recognises strong performance and provides meaningful career development opportunities

· Work with the Learning and Engagement Manager to embed a culture of listening at The Charity, where people’s ideas and concerns are sought, listened to, and responded to. This includes overseeing strong internal communication.

Leading and delivering people and culture projects

· Support the Director of People and Culture to lead and deliver projects and initiatives in support of The Charity’s EDI plan, promoting diversity, equity, and inclusion within The Charity, and working to ensure that our team reflects the diverse communities that we serve.

· Lead change management projects, whether that’s supporting organisational growth, redesign to support capacity and capability for the future, or responding to external challenges

Reference Number: V558

Job Title: Project Assistant

Location: Newcastle upon Tyne

Contract Type: Fixed Term Contract until 31 March 2026

Hours: 14 hours per week over 4 days, to meet programme needs

Salary: £9200 per annum (£23k FTE)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 3

Line Manager: Delivery Leader for Scotland and Northeast England

Closing Date:                        7th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We’re looking for a flexible and self-motivated Project Assistant to join our team in Newcastle, supporting the delivery of our Home from Hospital and Community Support project.

Preventing admissions, and re-admissions, to hospital is crucial for the NHS. Re-admissions alone cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The Home from Hospital project was developed to help enable people to thrive back at home, and in the community, while at the same time supporting the NHS.

We recruit, train, support and coordinate volunteers, who provide a “little bit of help” to people who may be socially isolated, have health issues, or don’t have many people around them.

Our volunteers provide social, emotional or practical support, completing short-term tasks for up to 6 weeks. This includes tasks such as helping with grocery shopping, collecting and delivering medical prescriptions, in person or telephone check in’s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and lots more!

As our Project Assistant, you will:

· Work closely with Volunteering Matters colleagues in a flexible and agile way, taking instruction and responding quickly to ensure beneficiaries and volunteers have the best possible experience

· Face to face and telephone contact with older people taking part in the project, completing practical, social, or wellbeing tasks to meet their individual needs

· Administrative tasks including providing updates to colleagues on project activities, processing paperwork, and other computer-based tasks to help ensure the smooth delivery of the programme

· Support with the promotion of the project across Newcastle in order to attract new volunteers and generate referrals – this may include drafting content, public speaking and giving presentations

This role is part of a fast-paced and responsive workplace environment. In order to meet the needs of the programme, we are looking for a candidate who can offer significant flexibility when it comes to working hours – ideally over 4 days per week. 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

The Woodland Trust is looking for a Volunteer Recruitment Officer to help encourage and embed quality volunteering processes within the culture of the Woodland Trust.

The Role: 
•    You’ll act as the first point of contact for users experiencing technical issues providing assistance via phone, email and internal administration systems. 
•    You’ll support the increase of youth volunteering alongside our ‘Youth Reimagined’ team.
•    You’ll maintain best practice and ensure adherence to volunteer policies, procedures and processes by volunteer managers in the recruitment and management of volunteers.
•    You’ll work within the organisation and volunteer policies, procedures and processes.
•    You’ll demonstrate and encourage an understanding of safeguarding policies and procedure amongst staff and volunteers alike.
•    You’ll collaborate with internal stakeholders to promote success stories through our volunteer communication channels.
•    You’ll work closely within safeguarding guidelines and policies and ensure any projects you support are compliant with policies, procedure and best practice.
•    You’ll establish external relationships to help promote our volunteer opportunities to a more diverse demographic.
•    You’ll maintain administrative tasks such as rotas, training and forums.
•  This role is part time working 15 hour a week.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once every couple of months on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Experience working with volunteers at a national or country level.
•    Knowledge of best practice in relation to volunteer management policies and procedures ensuring it is always adhered to.
•    Experience or understanding of service desk or similar technical solutions delivery.
•    Experience of delivering online and face to face training and learning events.
•    Knowledge of Microsoft Office with the ability to use Microsoft Word, Outlook, PowerPoint and Publisher.
•    Organisation skills with the ability to handle multiple work streams and competing tasks.
•    Experience and understanding of safeguarding policies, procedures and training.
•    Experience developing a volunteering strategy to meet the needs of the organisation.
•    Knowledge of GDPR and data protection practices in relation to volunteer management.
•    Strong communication skills with the ability to speak to a wide range of audiences.
•    This role requires travel around the UK, so you need to have a clean UK driving licence.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams 21st October 2025.

Digital Producer

Full Time. Permanent. Hybrid working

This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. 

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days. 

Salary - £35,911 per year (plus London allowance if applicable)

1st round interviews scheduled for Tuesday 28th October. 2nd round interviews scheduled for Monday 3rd November. 

About the role

As a Digital Producer at Christian Aid, you’ll play a key role in delivering high-quality digital content that inspires action, builds supporter relationships and brings our mission to life. Working across the digital ecosystem, you’ll create and manage engaging content that drives traffic, deepens understanding and supports key organisational goals.

You’ll collaborate closely with colleagues in digital, media and communications to deliver a range of compelling and user-focused. Using performance data, you’ll continuously optimise our content to ensure it’s accessible, impactful and aligned with Christian Aid’s digital strategy.

With strong editorial skills and a good understanding of digital tools and platforms, you’ll help shape a seamless user journey—from discovery through to engagement and action. Whether you're sourcing visuals, improving SEO or making technical updates, your work will support the reach and relevance of our digital presence.

About you

You are an experienced digital content professional with a sharp eye for detail and a passion for creating accessible, user-centred content. You’re confident working on CMS platforms, and using SEO tools and analytics to plan, publish and refine content.

You understand the importance of digital journeys and how to make content that connects. From translating complex information into clear, engaging copy to improving performance through data insights, you bring creativity, analytical thinking and strong project management skills to everything you do.

You’re a team player who values collaboration, inclusivity and open communication. You enjoy working in a fast-paced environment, meeting deadlines and contributing ideas that improve our digital work. With a commitment to Christian Aid’s values and voice, you know how to create content that builds trust and drives action.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

For Salary details for this role, please refer to the Salary band by location.