Advisor Jobs

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Senior Debt Adviser. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced Senior Debt Adviser who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. They will have experience of supporting and supervising a team, and monitoring their performance to ensure this remains in line with internal and external requirements.

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice. 

Main Responsibilities:

● Provide casework covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

● Researching and exploring options and implications so that those accessing our service can make informed decisions

● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing

● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels

● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder 

See attachment for further details 

We have a great opportunity for an Advice & Wellbeing Specialist to join the team on a permanent basis. In this Outreach role you’ll be working predominantly in our Reading & Oxford communities, with one day a week working from our Houghton Hall office in Houghton Regis

As an Advice and Wellbeing Specialist, you will report to the Advice and Wellbeing Team Leader. You’ll deliver proactive and trauma informed support to meet the holistic needs of residents.   Your support will be tailored to your resident’s needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community.    You will empower residents to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. 

You will work collaboratively with wider teams, statutory services external advice and support services to ensure residents have the appropriate support.  You will build partnerships with external stakeholders in your area to ensure there is a strong network for support for our residents.  You will also be delivering advice and wellbeing support in community wellbeing hubs and providing peer support to colleagues. 

What you'll need:

• A Full UK driving licence with access to own car.
• Demonstrable experience dealing with vulnerable people.
• Demonstrable experience dealing with complex cases.
• Experience providing frontline support and giving advice.
• Be passionate about customer service, being resilient with a positive and can-do-attitude. 
• Have excellent written and verbal communication skills. 
• Be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and produce high quality work.

If this sounds like you, this role might be perfect for you!

A bit about the role:
You will work closely and collaboratively with residents in their homes and neighbourhoods to understand their immediate needs, as well as their wider goals and aspirations to achieve sustainable outcomes. You will do this through a mix of direct support and advocacy, as well as exceptional partnership working with other Peabody teams, our contractors, statutory and voluntary services, and by supporting local wellbeing projects.

Some of the key results for the role include: 

• As the Advice and Wellbeing Specialist, you will be providing holistic wellbeing support that supports residents to sustain their tenancies successfully.
• Actively build strong partnerships with other Peabody teams, housing associations, local authorities, statutory and voluntary services to promote effective multi-agency working and information sharing.
• Work with the Allocations, Financial Inclusion and Neighbourhoods teams to target early tenancy support to new residents who need this and ensure others know how to access your support if facing any difficulties in the future.
• Support the delivery and promotion of wellbeing hubs and cafes, as well as other projects in your region.

An enhanced Disclosure and Barring Service (DBS) check is required for this role and requires a full, clean driving licence. This role will be covering the Oxford and Reading area.

A minimum of 2 to 3 days working in the office/covering your patch is required; the other days can be worked from home, or a local office.

Weekly hours Monday - Friday, 09.00 - 17.00 with occasional outside of hours work.

A bit about us: 
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here's just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays
• Competitive salaries that are benchmarked regularly against current market rates  
• • Two additional paid volunteering days each year  
• • Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• • 4 x salary life assurance
• • Up to 10% pension contribution

Closing date: 12th June 2024.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Director of People and Culture, L'Arche in the UK

ABOUT L'ARCHE 

L'Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a human society can be.

L'Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services.

Our UK annual turnover is about £20m. Well over a thousand people across the UK belong to a L'Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.

ABOUT THE ROLE

Reports to: National Leader / CEO

Direct reports: HR Advisor, Head of Learning and Development

Salary: £72,800 (plus London weighting where appropriate)

Location: Hybrid, with 2-3 days a week in our London office, or in another L'Arche location. (If your base is outside London, you can expect to spend 2-3 days a month in the London office). The role includes regular travel to L'Arche Communities UK-wide, and to national meetings. 

Hours of work: 37.5 hours per week, full time

Purpose of the role:

Lead people vision, strategy, systems and services that make L'Arche a great place to work, belong, and grow in Community - so that we live out our mission and values.

Key responsibilities:

Vision and values

• Lead L'Arche in our identity as a life-giving place to work, belong and grow, in line with our mission and values.
• Develop a coherent vision and strategy for L'Arche as a place where people can flourish.
• Integrate this people vision into organisation-wide ambitions, priorities and initiatives.
• Build clarity and confidence about how to bring together the L'Arche focus on community, mutuality, and spirituality.

Recruitment, retention, and belonging

• Build a L'Arche-wide focus on belonging, wellbeing and employee retention.
• Oversee recruitment strategy and processes across l'Arche.
• Lead on workforces strategy, pay and rewards.
• Support L'Arche Communities to welcome a new generation of volunteers and friends.
• Lead employee and volunteer engagement, and build a culture of co-creation, ownership, and voice for everyone.

Learning, development, and formation

• Oversee co-production and roll-out of a new Values, Skills and Behaviours Framework.
• Lead a new initiative on line management skills and culture.
• Oversee the national Learning and Development team in providing central programmes for assistant and leader induction and leadership development.
• Support Communities to identify and develop future leaders.
• Oversee development and implementation of an overall strategy for learning, development, and formation.

HR structures, strategy, and services

• Ensure L'Arche has the skills, policies, systems, and information for consistently good and compliant HR services and line management.
• Review and lead people functions across L'Arche, to ensure clear, coherent, and cost-effective HR services.
• Manage the HR team, Learning and Development team, and national HR and L&D budgets.
• Oversee the accuracy and relevance of admin and data systems.
• Oversee HR employee relations and whistleblowing across l'Arche.

Leadership

• Champion the mission of L'Arche and model our values.
• Contribute expertise on HR, inclusion, employment law and learning and development to wider discussions.
• Maximise the voice, power, and engagement of employees and of people with learning disabilities.

A full role description and person specification can be found in the Recruitment Pack.

The closing date for applications is midnight on Sunday 16 June. 

The first round of interviews will be online, between 28 June and 5 July.

To apply, please answer the questions on our online application form.

Please also read our privacy notice for job applicants.

Why join Rotherham Hospice?

We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do. Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.

Why join us as Head of Inpatient Unit?

This is a new role being introduced within Rotherham Hospice which will provide expert operational leadership and clinical/professional accountability across all elements of the Hospice In-patient Unit. The operational remit of the role includes:

• Daily operational oversight of clinical service provision ensuring business continuity
• Working clinically a minimum of two days each week
• Provision of palliative & non-palliative care nursing across the 24/7 period
• Line management and supervision of the Hospice Inpatient Unit clinical team (excluding medical staff)
• Responsibility for all areas of clinical governance and risk management of the service
• Team integration and cross cover for the Head of the Hospice @ Home Team integration and partnership working across the Rotherham Hospice
• Working closely with our clinical and non-clinical teams, patients and loved ones will be responsible for the ongoing development of the Inpatient Unit clinical services.
• These will be aligned to the Hospice strategy, ensuring the needs of the patients and their loved ones are at the centre of the provision of high-quality services that deliver clinical excellence in line with CQC standards. 

Essential Qualifications & Experience

• Current active registration with the Nursing & Midwifery Council (NMC).
• First degree in Nursing.
• Palliative care qualification or equiavalent experience.
• Operational experience of service delivery within an Inpatient setting.
• Caring for palliative and end of life patients, families & loved ones.
• Advanced communication skills.
• Experience of leading staff delivering palliative & end of life care and influencing maintenance and improvement of standards.
• Experience of working in partnership with patients, families and loved ones to hear experiential feedback and understand the needs of future service provision.
• Developing and delivering internal and external training packages/programmes.
• Leading and line management of a multi-disciplinary team.
• Working with and supporting volunteers.
• Receiving and providing clinical supervision.
• Delivery of clinical governance and risk management through frameworks and systems.
• Delivery of clinical audit and effectiveness.
• Successful project management including change and continuous improvement delivery.
• Experience and understanding of demonstrating and evidencing compliance against CQC quality statements and the 2024 CQC framework.
• Understands own accountability as a Registered Health Care Professional.
• Effective time management and the ability to prioritise and organise competing demands.
• Good level of self-awareness and effective team working with the ability to communicate with staff at all levels to promote effective learning and improvement.
• Remains calm in all situations demonstrating emotional intelligence and self-awareness.
• Ability to communicate complex and highly sensitive information (both verbally and in writing).
• Identify, assess, and minimise clinical and non-clinical risks. Competence with clinical IT systems. Competence with all Microsoft or other IT systems used within the Hospice.
• Approachable, confident, compassionate.
• Professional, pleasant, and friendly demeanour.
• Full clean driving licence and daily access to a vehicle.
• Commitment to professional development of self and others.
• Insight into the wellbeing of self/others.
• Excellent communication and interpersonal skills.
• Able to work effectively and inclusively as a member of a team and autonomously as required. Empowering leadership and supervision style.
• Commitment to equal opportunity, diversity and inclusion.

All Hospice employees are offered the following benefits:

Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.

A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes’ walk from the Hospice.

Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.

Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service.

Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager.

*To view the full job description/person specification including key responsibilities of the role, please see uploaded document attached.

Working within the Money Advice Service, the Senior MAS Adviser supports clients with a range of debt and welfare rights issues, providing advice and information in person, via email and on the phone. 

This includes: 

• Using independent information sources and internal tools to provide holistic debt and benefits advice, reviewing and translating complex information to clients to ensure they understand the options available to them 

• Delivering advice on a wide range of topics, such as debt, housing and welfare, in line with the Scottish National Standards 

• Analysing, interpreting and recording information to the required quality standards 

Responsibilities 

Advice Work and Support 

• Deliver advice and support to individuals and families who are using a foodbank or have used a foodbank in the past 

• Attend foodbank sessions to provide in-person advice and engage new clients 

• Deliver advice remotely by phone and email 

• Ensure accurate information and advice is given 

• Assist in audit processes 

• Attend training relevant to the Financial Inclusion sector to ensure knowledge and understanding of current legislation is up to date 

Case Management  

• Carry a specialist case load and deliver ongoing support to clients 

• Manage referrals to external agencies and partner organisations 

Project Reporting and Statistics  

• Ensure that accurate, legible and comprehensive case records are kept (in line with FCA and SNS) 

• Ensure that accurate statistics are available for reports as required 

  Other duties 

• Take responsibility for maintaining records and completing reports on work and activities as required for funders and auditors

• Adhere to the policies and procedures of Edinburgh Food Project 

• Any other reasonable tasks as requested by the senior management team 

Safeguarding Adviser

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the place for you!

We are seeking a skilled and experienced professional to join the safeguarding team in this crucial role.

This is hybrid-working role, with flexibility to work from home for up to 40% of the working week. 

Position: Area Safeguarding Adviser

Location: Oxford/hybrid

Hours: Part-time, 30 hours per week

Salary: £44,056.31 pro rata (actual £35,721.33)

Contract: Permanent

Closing Date: Sunday 9 June 2024

Interview Date: Monday 24 June 2024

The Role

The organisation is fully committed to the protection of children, young people and vulnerable adults involved in the life of the Church in the second-largest diocese in England.  The safeguarding adviser will manage safeguarding referrals and undertake casework within Oxfordshire. The casework will involve situations of current and past abuse which occurred within a church context and ensure survivors of abuse have access to support and services.

The role will involve advising church officers and clergy in dealing with safeguarding concerns and ensuring that practice is in line with national Church of England policy and guidance.

About You

We are looking for someone who enjoys being part of a team, has excellent interpersonal skills and will want to promote best practice within safeguarding.  You will work alongside parishes as they ensure that churches are safe for all by providing support, advice and guidance.

You do not need to be a practising Christian or have a faith to work with us - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the work it does. However, all staff do have a desire to make a difference.

The ideal candidate will be a professionally qualified caseworker in a field relevant to safeguarding such as social work, social justice, police work, or probation with current registration where applicable.  You will have the ability to demonstrate transferrable knowledge across the client groups, as well as experience working with victims or survivors of abuse is a must.

Please note this role does require the post holder to have the ability to travel within a large geographical and sometimes within rural areas where there is no access to public transport when required.

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Benefits:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days, pro rata,
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

Only shortlisted candidates will be contacted for interviews. If you do not hear back, your application has not been successful.

You may also have experience in areas such as Safeguarding, Safeguarding Officer, Safeguarding Advisor, Safeguarding Caseworker, Caseworker, Social Worker, Social Caseworker, Social Justice Caseworker, Probation Officer, Police, Social Services, Social Welfare, Church, Faith, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.

Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.

This is a fixed term position to November 2025.

This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.

In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.

Key tasks and responsibilities include:

· To provide high quality, specialist support to children who have lived in a domestically abusive family.

· Enabling young people to access statutory and other services where appropriate.

· Managing a caseload and working proactively to support young people and their families.

· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.

· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.

· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.

· Undertake risk assessments and implement robust safety management plans.

· Give practical and emotional support to children affected by domestic abuse.

· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.

· Work with your team and manager to develop early intervention resources.

· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.

This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Key responsibilities:

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
• Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Plan and implement activities to promote self-awareness, confidence and participation for children.
• Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Respond to a child’s individual learning needs and style, adapting practice as necessary.
• Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Groups and Activities

• Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
• Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
• Run groups for children and young people following a planned programme.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• To support additional duties at your team managers discretion.

Responsibilities

• Appropriately manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:

- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;

- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;

- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;

- Report all health and safety concerns to line managers;

- Assist with the completion of the risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

The National Safeguarding Panel (NSP) continues to operate, necessitating a chair. However, both the chair’s role and that of the NSP may evolve due to the Church’s upcoming decisions regarding safeguarding, prompted by Wilkinson and Jay

We are working in partnership with the The National Safeguarding Panel (NSP) which was established in June 2014 to support the Church of England’s development of national safeguarding responses, notably in the light of the Chichester Reports. The NSP is an advisory group which has performed a key role in providing reference to, and scrutiny of, the Church’s development of national safeguarding policy and guidance over the last three years. 

The NSP is looking to appoint an experienced independent Chair who will lead the National Safeguarding Panel, provide excellent leadership, direction and independent scrutiny and challenge to the Church of England and bring external expertise from holding a highly senior role. 

They are looking for an independent chair who:

• Is a gifted leader, who will support the Church of England in further strengthening its safeguarding arrangements and partnerships;
• Is passionate about working collaboratively at all levels, with a proven track record in improvement work at a national level;
• Knows how to hold organisations to account and possesses the skills to support the development of senior leaders;
• Has a good understanding and experience of the core aspects of safeguarding in the field of statutory and/or voluntary sector at a senior level;
• Is empathetic, strategic, emotional and has analytical skills, and able to act as a ‘critical friend’ in supporting and challenging people and institutions to help improve their safeguarding practice and arrangements;
• Has a relevant academic or professional qualification.

The successful candidate will have safeguarding expertise, with a natural empathy for the needs and experiences of children and/or adults who have been abused.  You will be a senior leader, with excellent communication, organisational and interpersonal skills.   

Please note: Experience of church structures and practices, either professionally or personally, are neither a barrier or a qualification required for this role. However, the candidate must be in sympathy with the aims and work of the Church of England 

For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement each of which should not exceed 2 A4 pages. 

We welcome and encourage applications from prospective candidates of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: London, Remote location 

Closing date for applications: 29th June 2024

Client Interview date: 16th July 2024 in London

Consultancy services required

Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.

We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.

We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.

Since its establishment in 2015, the Excellence Network has provided networking and collaboration opportunities for professionals across the different regions of the UK. In England, the Excellence Network is moving to a new regional model aligned to the 7 NHS England regions. The regional model in the devolved nations will remain the same: 3 regions in Scotland, 2 in Wales and 1 in Northern Ireland.

To help us deliver this new regional model, we are looking for 2 healthcare professionals to take on the role of Regional Clinical Lead on a consultancy basis.

We currently have vacancies in the following regions in England. To apply for the role, you will need to be based in these regions:

• North West
• South East

What will be expected of you in this role
You’ll:

• Be expected to co-opt a multidisciplinary leadership team to support you in your role. This team should reflect the multi-professional composition of regional services, as well as the geography and should include at least one person with Parkinson's.
• Drive engagement and participation with the Excellence Network at a regional level. Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services across your region
• Act as a professional ambassador for the Excellence Network and help represent the professionals in your region.
• Engage with Integrated Care Board (ICB) leaders to help influence the development of your Integrated Care System (ICS).
• Work closely with the Professional Engagement team at Parkinson’s UK to organise and hold engagement opportunities in your region. This will include working withthe team to hold and lead at least one in-person meeting in your region per year. Attend the annual in-person PEN National and Regional Clinical Leads meeting. Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
• Work closely with the PEN National Clinical Leadership Team (CLT) to discuss and review national and regional priorities. Attend a virtual meeting with CLT 2 times per year.

What expertise you’ll bring
You’ll:

• Be a UK-based clinical healthcare professional, working in Parkinson’s or with an interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.
• Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.

What you can expect from Parkinson’s UK

You’ll:

• Be formally welcomed and introduced to the Excellence Network and your role as a regional clinical lead.
• Be provided with an introduction pack, which outlines all the activities of the PEN at a national, regional and local level, so that you can gain an understanding of where
• your role fits in.
• Meet regularly with the Professional Engagement team to discuss and plan activity in your region, working to a co-developed engagement plan for your PEN region. We will be flexible, taking into account your individual needs.
• Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
• Be provided with a set of resources and information to support you in your role eg. a ready made presentation on the PEN, data from the services within your patch, including relevant data from the UK Parkinson’s Audit.
• Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.

A bit more about the opportunity

Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.

Monthly rate will be based on skills and experience.

Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.

We will also ask you to send across a monthly invoice to the Professional Engagement Manager at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.

Reporting to the Chief Operations Officer, and working with 2 Employability Leads and 3 Volunteer Managers, in this role you will lead on the volunteer strategy and develop a volunteer recruitment and retention plan.

You will design and deliver a safeguarding policy training plan for all staff, as Safeguarding Lead.

You will create a series of employability programmes based on our flagship FareChance model, supporting NEET people.  And you will build and work with our volunteer, employability and warehouse teams to ensure they have the skills, support and training needed to manage the volunteeer workforce and deliver the employability programmes across the charity.

You will line manage 3 volunteer managers, based in St Judes and Bedminster in Bristol and in Sisna Park in Plymouth, as well as 2 employability leads based in Bedminster and inner city Bristol, and any future employability staff based din Plymouth.

caba’s purpose

as an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances.

our vision is that everyone in the ICAEW community can fully participate in life. 

your role at caba

to support the delivery of service by providing person centred expert advice, guidance and advocacy case management support, ensuring that people access appropriate support and caba provides impactful solutions to a variety of presenting issues for people in need to help them achieve long term sustainability and empower them to have greater control over their lives.

your key responsibilities:

advice and advocacy

· provide advice, advocacy, support and guidance to service users based around the specific needs presented and/or holistically identified for service users’ in the UK and overseas who are in hardship, living with long-term physical and mental health issues, have caring responsibilities and/or are potentially vulnerable and in distressing or crisis situations. 

· take ownership of a full case workload, prioritising service users’ needs while engaging sensitively, research and propose an appropriate tailored course of action, confirming in writing so as to manage the service user expectations, and agree commitments, facilitating a positive service user journey.

· provide specialist advice and casework to service users with income maximisation, budgeting and challenging welfare benefit decisions, through detailed written submissions at mandatory reconsideration and appeal stages, including representation at first tier tribunal hearings and any other relevant hearings where appropriate.

· maintain safe working practices and ensure that home visits, safeguarding, GDPR and confidentiality procedures and policies are adhered to at all times.

· share insights with support service team and contribute to ongoing service development to ensure that the support meets the evolving needs of the service user.

grant making

· carrying out comprehensive reviews of applications for financial assistance on behalf of service users, writing accurate and impartial ‘reports’, preparing financial statements, making recommendations for donations and presenting to caba’s Support Fund members panel for approval or decline of financial assistance/donations/grants. 

casework management

· work collaboratively with the support services team by providing advice with day to day cases relating to welfare benefits, as well as taking part in technical case reviews with peers in meeting caba’s quality assurance standards.

· support the service users with completing caba’s outcome and feedback survey to capture information to measure impact and improve services

· liaise with internal and external stakeholders to promote and share understanding of caba in house services, economic and social issues affecting our UK and overseas service users

· maintain up-to-date information and input accurate data into the CRM database regarding each service user case and case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

to be successful, you’ll have:

• extensive knowledge of welfare benefits, health and social care, economic/social issues of those living inside and outside the UK
• case management and processes (advice and advocacy led support)
• person centred working – working with the person at the centre of the support
• safeguarding (adults and children), confidentiality and data protection procedures
• proven knowledge of the charity sector, agencies, contractors and local authorities
• good working knowledge of social security legislation that may impact or affect service users
• working to agreed objectives and within caba’s policies, procedures and processes
• able to plan and manage own workload and meet deadlines
• ability to identify areas for improvement (team services, processes)
• ability to collate information and use it to produce accurate, detailed and objective reports
• excellent administration skills and database and CRM system experience at a reporting and process level
• excellent written and verbal communication skills including the ability write clearly and keep accurate records with great attention to detail
• excellent IT skills including the ability to use Word, Excel, Outlook, Dynamics and Microsoft Teams
• extensive experience in an advice and advocacy role providing specialist advice and casework to service users
• substantive experience of providing welfare benefits advice, including up to date knowledge of statutory frameworks (mandatory reconsideration and appeal stages) and the ability to identify implications of change in legislation to welfare benefits 
• experience of dealing with a diverse group of people with complex support needs, living with a disability or long-term health condition acting with integrity and fairness while providing practical, long-term solutions
• experience of quality assurance processes.

why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. We have varied working patterns so we’re open to talking about any flexible working arrangements that could work for you.

Interested?

Take a look at the job description for further details. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.

 If you have any questions about the role, please contact Ola Opoosun, Head of Support Services for an informal discussion.

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: 6th June 2024

Interview date: 13th June 2024

An exciting opportunity has arisen for a Debt Advice Team Leader to join the Citizens Advice New Forest team. This role will provide line management to two debt teams from Citizens Advice New Forest and one debt team from Citizens Advice Southampton and will be responsible for ensuring that the projects are meeting their objectives and outcomes. We are
looking for an individual that can oversee all aspects of debt project delivery including technical supervision and adherence to quality standards, monitoring of project delivery and outcomes, and all aspects of leadership of the teams including motivation and development of the team members.

We are looking for candidates who are:

• From an advice background, with appropriate debt-advice accreditation or the ability to become accredited quickly.
• A great communicator, motivator and team player; someone who can interact at all levels of Citizens Advice.
• Someone with an eye for detail, who is able to take a leadership role and is comfortable with responsibility.
• Passionate about helping individuals needing support to move on with their life.

What’s in it for you:

• Working in a supportive environment, you will have the autonomy to run your own teams and take accountability for delivering the project outcomes.
• Ongoing learning and development to help your progress with your career.
• A sense of satisfaction, being part of a team that is giving back to your local community by helping individuals find a path out of their current circumstances.

As a successful candidate you will be able to work a hybrid model of work, although attendance at a Citizens Advice office is expected for a minimum of 1-2 days per week.

This role can be either full time or part time, however a minimum commitment of 30 hours per week is required.

If you think this role is one that you would be passionate about, we would love to hear from you.

Please refer to the full Job Pack on the Citizens Advice New Forest website, which contains a detailed role profile and person specification.

Candidates are required to submit a CV along with a cover letter that details how their skills and experiences meet the person specification.

Applicants will be considered on a rolling basis,  but the closing date is 16th June 2024

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.

Palladium is responsible for delivering the programme in the South East of England

Primary Duties and responsibilities:

As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.

Your responsibilities will include:

· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.

· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:   

o Building rapport and a positive working relationship with each customer.

o Assessing the customer’s starting position to decide how to best meet their needs. 

o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.

o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;

· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;

· Work collaboratively as part of a small team to ensure excellent support for all customers;

· Deliver programme in accordance with contractual Service Level Agreements and company standards;

· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;

· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;

· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.

Skills and experience:

Required

· A passion for working with people

· Experience of working in a customer engagement and support-focused role

· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed

· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements

·  A level of independence and professionalism to work independently

· Detail-oriented with strong organisational and communication skills

· The ability to be based in, and travel around designated catchment areas, candidates already based in  Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.

Desirable

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

· Experience delivering one-to-one employability support or ESOL assessments and training

· Trained in trauma-informed approaches and safeguarding

· Access to a reliable vehicle and a full, clean drivers licence

· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba

Key Competencies:

· Ability to engage, motivate, challenge and inspire; 

· Proactive and solution focused, bringing both creativity and practicality to bear;

· Excellent communication skills; 

· Performance and target focused; 

· Excellent organisation and prioritisation skills; 

· The determination and drive to want to make a positive difference.

Location and compensation

You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.

Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that  disabled applicants that meet the required criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium is a Real Living wage Employer

Are you looking for a new challenge using your customer service and administrative skills?

Together Trust now has a fantastic opportunity for aHealth & Safety and Facilities Administrator to join their team!

Hours - 37.5 hours

Salary - £23,412.00 per year

Location – Hybrid with a combination of working from the Together Trust Centre, Cheadle, and home working.

Reports to – Head of Facilities and Health & Safety.

The Facilities teamare responsible for supporting effective and efficient facilities management of the Trust’s premises including offices, schools, a college, residential homes, and day centres. Trust services are within the Greater Manchester area.

Tasks within your role include:

• Monitoring and maintaining administrative systems ensuring that the records of the properties are accurate and up to date.

• Liaising with external contractors for example chasing service certificates.

• Dealing with general enquiries from both other Trust services and outside organisations and individuals.

• Collating information and providing reports as required.

• Undertaking routine office work, including word processing for the Head of Service and staff team, includingaccurate and concise minutes of meetings.

• Acting in a discrete and professional manner,always ensuring confidentiality.

You will have a qualification in Administration or equivalent, or a willingness to work towards a relevant qualification. Efficient and accurate keyboarding skills and ability to use Word, Excel, Access and Outlook. You will have high standard of written and oral English. With the ability to prioritise work and use own initiative you will have an understanding of setting up administrative systems including filing and record keeping. 

Why work for us? :

• 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

Visit our website -

If this sounds like a place for you and you think you have the relevant skills and experience, we are looking for please get in touch or apply now. We would love to hear from you!

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.