Board members jobs
Job Summary
CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.
In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.
You will:
· Provide one-to-one information, advice, and practical task-based support.
· Facilitate online and in-person peer groups, courses and workshops sessions.
· Help develop resources that increase understanding of ADHD/Autism and pathways to support.
· Signpost to local and national services, community groups, and specialist support.
· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.
The role requires:
· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.
· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.
· Excellent organisation and record-keeping.
· Confidence in group facilitation and delivering training.
· Ability to collaborate across health, social care, education, and community settings.
· Strong keyworker/caseworker skills
· Ability to self-manage diary skills, case load and accurate record keeping.
Key Responsibilities – Supporting ADHD/ Autistic Adults
Providing individualised task-based support
· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:
· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.
· Working within a “help you to do it” model, encouraging skill building and self-advocacy.
· Support with applications for further education and employment
· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.
Facilitate Support Groups
· Facilitate twice-monthly ADHD Groups.
· Facilitate Parent and Carers Support group.
· Facilitate monthly pre-diagnosis support group.
· Facilitate Coffee Connect social group for ADHD and autistic adults.
· Facilitate quarterly Professional Connect Forum.
· When agreed in advance with manager provide cover for other colleagues’ projects.
Facilitate Courses and Workshops
· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.
Front of house support and referrals process
The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.
SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.
CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication.
Other Responsibilities - Wider support
The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:
· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.
· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.
· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.
· Contribute to the development and delivery of training for professionals and the community by:
· Using inclusive, evidence-based language and approaches
· Tailoring content to meet the needs of different audiences
· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults
Other Responsibilities - Organisational
· To create resources and content to be used within our adult services by clients and colleagues.
· To provide written reports as required by professional agencies and CAAS.
· Assist in promoting the organisation’s services.
· Attend regular supervision and training sessions.
· Ensure project monitoring and reporting requirements are met.
· Provide regular progress reports to the Adult Service Manager/Lead.
· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.
· To actively participate and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
Knowledge & Experience
· Experience/knowledge of working with ADHD and autistic people (adults).
· Experience/knowledge of the challenges facing ADHD and autistic people (adults).
· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.
· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.
· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.
Values & Approach
· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.
· Commitment to person-centred support and promoting autonomy for neurodivergent adults.
· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.
· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.
Communication & Interpersonal Skills
· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.
· Ability to develop relationships with relevant statutory and voluntary sector bodies.
· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.
Organisation & Time Management
· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.
· Prompt response to competing demands from clients, professionals, and colleagues.
Record Keeping & Monitoring
· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.
· Ability to monitor work.
Flexibility & Technical Skills
· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.
· Computer Software Skilled (much of the work is managed via technology and computers)
Person Specification - Desirable
· Voluntary Sector Experience.
· Counselling or coaching skills.
· Knowledge of SEN / Adult Social Care Legislation.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced D
The client requests no contact from agencies or media sales.
JOB TITLE: Director of Fundraising, Marketing & Communications
LOCATION: Flexible, with regular travel to London
RESPONSIBLE TO: Chief Executive
DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager
HOURS OF WORK: Full time, 35 hours per week
DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits
TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)
JOB PROFILE
ABOUT ADOPTION UK
Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.
Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.
With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.
DIRECTORATE PURPOSE
The Fundraising, Marketing and Communications directorate is responsible for:
• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.
• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.
• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.
• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.
Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.
THE ROLE
This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.
As Director of Fundraising, Marketing & Communications you will:
• Build unrestricted income in a competitive funding environment
• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.
• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.
• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.
• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.
• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.
KEY RESPONSIBILITIES
Strategic Leadership
• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.
• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.
• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.
Income Growth & Diversification
• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.
• Oversee marketing and growth of membership as a core element of income and impact.
• Deliver long-term growth targets.
• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.
• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.
• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.
• Identify and test new funding streams and partnerships to diversify income and reduce risk.
Marketing & Communications
• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.
• Ensure a compelling and consistent case for support and brand identity across all channels.
• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.
• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.
• Manage media relations and reputation, including crisis communications alongside the CEO.
Team Leadership & Culture
• Lead, inspire, and grow a team of talented and motivated individuals.
• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.
• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.
• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.
• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.
Financial & Governance
• Lead financial planning, budgeting, and ROI analysis for the directorate.
• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.
• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).
• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.
• Embed robust CRM, data, and analytics to support continuous improvement.
External Engagement
• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.
• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.
• Represent Adoption UK externally at events, forums, and national platforms.
PERSON SPECIFICATION
Essential
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Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.
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Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.
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Track record of delivering growth, innovation, or transformation in income and/or organisational profile.
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Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.
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Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.
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Strategic thinker with financial acumen (budgets, ROI, investment planning).
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Authentic communicator with excellent storytelling ability.
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Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.
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Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
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Contributes to an open and honest culture
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Supports, encourages, and motivates colleagues.
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Encourages challenge, creativity and innovation.
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Leads by example.
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Values transparency and consistency.
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Understands the role of individual and collective accountability.
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Actively contributes to Adoption UK’s mission.
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Has a clear understanding of other colleagues’ roles and responsibilities
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Shares skills and knowledge.
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Promotes Cross Functional team working.
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Offers outstanding service to members.
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Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
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Identifies and uses the most appropriate form of communication.
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Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
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Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
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Is responsive to colleagues, third party professionals and service users.
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Takes pride in own development.
PERSON SPECIFICATION
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Enthusiastic and committed to achieving high standards and meeting agreed objectives.
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Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
Desirable
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Experience in child welfare, family support, education, or adoption.
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Evidence of leading digital transformation in fundraising, marketing, or CRM.
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Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
The Opportunity
This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:
• Shape and lead a directorate spanning fundraising, marketing, and communications.
• Deliver transformational income growth and secure Adoption UK’s sustainability.
• Build Adoption UK’s brand and reputation as the national champion for adoptive families.
• Market services, membership, and campaigns so more families and professionals engage with our work.
• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.
Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.
Timetable:
The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.
Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.
The panel will shortlist based on those applicants who best meet the criteria for the role.
The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
Location: Based in our Hwb in: Pontypool - Covering referrals from: Torfaen
Contract Type: Permanent (in line with funding) - Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
- 35 hours per week (Full Time)
- Generally, Monday to Friday with occasional evening and weekend work
All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Participate in the organisational emergency on call rota (paid)
Accountable to: Support Service Coordinator
Purpose of the post:
To provide specialised, holistic support to young people between the age of 18 and 25 who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen.
We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.
You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.
Specific responsibilities
- Collaborate with individuals and team members to provide trauma informed support to a caseload of young people within community settings.
- Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
- Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
- Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
- Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
- Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
- Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
- Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
- Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
- Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.
General responsibilities:
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
Closing Date: 14 October 2025
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
The client requests no contact from agencies or media sales.
Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.
You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.
Core Purpose:
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK, responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
This includes strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.
Essential Criteria:
- Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
- Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
- Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
- Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
- Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
- Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
- Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
- Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
- Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
- Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
- Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
- Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.
Skills, knowledge and behaviours required for this role:
- Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
- Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
- Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
- Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
- Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
- Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
- Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
- Strong understanding of digital marketing tools and supporter engagement across online channels.
- Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
- Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
- Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.
Strategy and Planning
- Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
- Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
- Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
- Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
- Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
- Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
- Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
- Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
- Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
- Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
- Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.
Operational Delivery
- Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
- Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
- Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
- Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
- Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
- Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
- Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
- Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.
Financial Management
- Hold responsibility for multi-million pound income and expenditure budgets across the department.
- Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
- Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
- Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
- Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
- Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.
People Leadership and Culture
- Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
- Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
- Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
- Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
- Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
- Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
- Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.
Stakeholder and Supplier Management
- Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
- Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
- Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
- Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
- Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.
Data, Insight and Innovation
- Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
- Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
- Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
- Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
- Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Join Fumble as our new Programme Manager!
We’re Fumble – a bold, creative, and nationally recognised charity on a mission to make digital sexual health information relevant, engaging, fun, and safe for young people aged 13–25. We're five years in, growing fast, and dreaming big for the future.
We’ve established an exciting programme of digital content co-creation with young people, to support them to successfully manage their sexual health, relationships, and mental health in the digital age, and we’re looking for a brilliant new Programme Manager to head this up.
This is an exciting, rewarding, and hands-on role at the heart of our small Sheffield-based team. You’ll lead the design and delivery of our projects – from the first sparks of an idea all the way through to measuring impact and celebrating success.
This role is Sheffield-based or hybrid.
The role details
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This is a permanent role at Fumble
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Normal working day at Fumble is 9am - 5:30pm, with a 1h unpaid lunch break (7.5h day)
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4 days/week (0.8 FTE), Monday - Thursday
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Exciting note! We’re planning to trial a 4-day working week as an organisation in the near future, once funding is secured.
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What would this mean? Fumble is preparing to trial a 4 day working week, which would mean a 30h work week across Mon-Thurs, with staff pay and benefits (including holiday allowance) increasing from 0.8 FTE to 1.0 FTE for everyone.
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£35,000 - £39,000 per year (pro rata, depending on experience)
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Based in our lovely Sheffield office at least 1-2 days/week
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Highfield Adventures Community Centre, S7 1BJ
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The candidate must have the Right to Work in the UK and pass an Enhanced Disclosure and Barring Service (DBS) Check with Children's Barred List Check.
What does Fumble do?
Our free-to-access digital resources, co-created with young people, and our programme of workshops, consultancy, and advocacy help young people successfully manage their sexual health, mental health, and relationships in a digital age.
We’re award-winning and we’re proud to support young people at the forefront of the challenges they face today. Discover more about who we are and examples of our recent projects on our website.
We’re looking for someone who…
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Has a creative eye and instinct for engaging, youth-led design
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Brings solid experience in managing freelancers and creative teams (we’re looking for CVs with at least 5+ years of relevant career experience)
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Is confident running charity projects end-to-end – including bid writing and fundraising, planning, people management, deadlines, budgets, and reporting
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Tools you will ideally be confident using include: Google Analytics, Data Studio, Wordpress, a CRM, Meta Business Suite, Mailchimp, and Google Drive, including especially Google Sheets.
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Has strong safeguarding knowledge and expertise, particularly for young people, and ideally in both in-person and digital spaces
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Is experienced in both youth engagement and digital content creation and delivery
At Fumble, we work collaboratively, champion inclusivity, and prioritise safety and creativity in everything we do. If that sounds like your kind of place, we’d love to hear from you.
Key deliverables expected from this role
Here are some of the key deliverables expected from the role in the first 12 months.
1. Programme delivery - youth engagement
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Expand our recent successful pilot project: ‘Healthy relationships for young women and girls’.
This will include:
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In person delivery, in Sheffield.
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Project planning, session planning, promotion campaign to reach potential participants, facilitation of sessions and/or managing freelance facilitators, impact measurement, reporting.
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Deliver our annual cycle of engaging our Youth Advisory Board (remote, online delivery). This will include:
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Planning and facilitating sessions via Zoom (supported by our Social Media & Comms Officer); impact measurement and reporting; safeguarding and managing the engagement and retention of members.
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2. Programme delivery - digital content and campaigns
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Delivery of our planned ‘Sexual health Q&As between young people & doctors’ campaign. This will include:
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A series of video content, co-created with young people, for a social media campaign and series of associated website articles on the Fumble website.
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3. Supporting our safeguarding
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Supporting safeguarding at Fumble, as our Designated Safeguarding Officer. You’ll bring previous experience of effective safeguarding to help us build on our policy and practice.
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This will include:
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Conduct / manage annual safeguarding training for Fumble team & stakeholder groups
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Maintain DBS checks
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Communicate with external safeguarding agencies & expert advisors (where relevant)
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Ensure safeguarding info is visible on the website and in sessions, and
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Ensure safeguarding continues to be embedded in a meaningful way across all of Fumble’s activities.
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4. Impact measurement
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Participate in the team’s development of our recently introduced impact measurement framework
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Design any additional tools needed for evaluating youth sessions, campaigns, and content.
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Collect quantitative and qualitative data (e.g. surveys, feedback forms, analytics).
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Report on outcomes and impact.
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Engage young people in co-evaluation methods where possible.
5. Supporting our fundraising
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Participate in the team’s collective fundraising efforts. This includes:
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identifying funding opportunities for Fumble, writing and reviewing bids, and writing reports for funders.
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What next?
We’re hosting a couple of role Q&A zoom sessions while recruiting, giving you the chance to meet some of the team and really understand the role. Interested in joining one of these? Head to our website to sign up (click 'apply' below)
Keen to apply? We really recommend joining one of the Q&A sessions first if you can. Then, to apply, fill in our application form and submit a CV (click 'apply')
Please note: we’re a tiny team. We endeavour to reply to all applications, and certainly those from people who have clearly put time into responding to the specifics of this role description.
However, due to the nature of our limited capacity (we’re a four person team and we receive a high volume of applications), we are unable to respond with in-depth feedback.
The client requests no contact from agencies or media sales.
About us
The Barbican is an arts, learning, and conference centre in the heart of the City of London.
We’re passionate about showcasing the most exciting art from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year we present thousands of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
We’re rooted firmly in our neighbourhood, collaborating with local communities to create joyful celebrations of the stories and places they care about, while putting the City of London on the map as a destination for everybody. Central to our purpose is supporting emerging talent, shaping opportunities that will accelerate the next generation of creatives.
As a purpose-driven organisation, our values inform our work as well as our everyday decisions. We want to ensure that creativity, inclusion, community, and enterprise are an essential part of the Barbican. By underpinning everything we do with our organisational values, by being inclusive, connected, sustainable, and daring, and by approaching our work in a joyful way, we hope that being part of the Barbican community will become a positive, life-enhancing experience for everyone.
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We’re looking for someone with a passion for fundraising and the systems and processes that make it thrive.
As the Barbican enters an exciting new era under new leadership, there couldn’t be a better time to join us. We’re focused on the future: opening up access to the arts, transforming our building through the Barbican Renewal programme, and reimagining what an arts centre can be through our Artistic Vision for 2025–2030.
The Development Officer, Operations will play a key role in supporting this transformation. Working at the heart of our Development team, you’ll help ensure the systems, processes and data that underpin our fundraising are efficient and robust, enabling the Barbican to deliver its ambitious artistic, learning and community programmes.
This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi-arts venue at a pivotal moment. The successful candidate will be a strong analytical thinker who can work with multiple systems and manage projects simultaneously. You’ll be supported to gain experience across the full spectrum of fundraising activity while helping to shape the systems and processes that underpin the department’s success.
The Development Officer, Operations supports our fundraising goals in these key areas:
- Supporter CRM database (Spektrix)
- Gift administration
- Audience giving fundraising
- Reporting and insight
- Data governance and compliance
This operational support underpins the success of the Development department and plays a crucial role in the growth and effectiveness of an ambitious fundraising team.
Working closely with the Development Manager (Operations), you’ll help ensure the department’s fundraising systems, processes and data are managed effectively. You’ll also contribute to the delivery of Audience and Appeal fundraising strategies, supporting initiatives that engage our audiences and inspire giving.
This role offers the opportunity to join a growing team within a dynamic cultural institution, with scope to create, shape and implement new processes that help the team achieve financial growth in support of the Barbican’s ambitious and exciting future.
If you’re inspired to help shape the future of the Barbican by strengthening the systems and insights that power our fundraising, we’d love to hear from you.
The Barbican offers an excellent range of staff benefits.
To apply click on the 'Apply Online' button below.
Deadline for applications is 9:00 am, Friday 31st October 2025. Please note that we are unable to accept late applications.
We regret that we are unable to provide feedback on your application.
The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
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Support the securing of income opportunities by providing financial information for bids, grants, and applications.
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Work with project leads and the senior team to ensure the effective management of funds, including tracking and reporting expenditures.
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Develop and deliver financial performance information to assist the senior team and trustees in running the charity, providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.
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Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes.
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Support the Director of Services, to manage and review contract rates to ensure competitiveness and maximize income generation.
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Manage the year-end independent examination by liaising and engaging with the external auditor.
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Monitor and evaluate Hooyo Eas Food Enterprise & Chicksand Preschool Business Model.
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Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.
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Produce accurate monthly/quarterly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast.
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Manage the complete payroll process through QuickBooks and submit relevant deductions.
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Complete monthly payments to HMRC, and year-end submissions in a timely, proactive and accurate manner and deadlines are met.
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Manage accounts receivable and payable, ensuring authorised bills and invoices are recorded and processed on time.
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Enhance income streams, such as registering for Gift Aid and VAT etc.
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Ensure adherence to legal and regulatory requirements, identify and manage financial risks.
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Undertaking administrative tasks as required, being hands-on and fostering a collaborative working environment.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Deputise for Director of Service and the CEO when necessary including attending meetings and preparing and presenting reports.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Support/seek new business opportunities, develop, and draft funding bids, and produce and lead on tender responses, and produce progress reports For the fundraising team.
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Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
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Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues.
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Participate actively in strategic planning process in the following ways:
- Leading /inputting on the planning and development of projects (both existing and new); and
- Proactively alerting staff and trustees to potential opportunities and threats to the charity.
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Lead on the delivery of a sustainability plan, evidenced by Monitoring and evaluations outcomes.
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Oversee designated project budgets for services and produce reports related to these.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a caring, motivated and hands-on Community Worker to join our team. You’ll help run our Soup Kitchen sessions at St Peter’s Church in Blackpool’s South Shore, making sure food preparation, service and cleanup run smoothly. You’ll also provide support to people and families facing difficulties such as homelessness, addiction, debt, housing insecurity, mental ill-health or domestic violence. The role includes gathering feedback from attendees, working with volunteers, and building links with local schools, councillors, faith and community groups.
The client requests no contact from agencies or media sales.
Job Summary
The Head of Student Representation is a critical member of the Students’ Union’s Delivery senior team and leads Durham SU’s work in influencing Durham University in students’ academic interests, through the support of student leaders and volunteers. The Head manages the Student Voice team, which coordinate support for academic representatives, and which provides policy advice to student leaders and the Durham SU senior staff.
The Head is also the operational lead for data protection, information governance, and data analysis.
Key Responsibilities and Duties
The Head of Student Representation is responsible for the performance, growth and sustainability of Durham SU’s professional staff team and volunteers, organised to support faculty and academic representatives.
In particular, the Head will:
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Lead effective support for Durham student leaders who want to help make Durham University education better and fairer.
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Anticipate and respond to student need in their education, seek and seize opportunity, and manage risk.
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Ensure that Durham SU and its student leaders can, and do, speak with authority on matters impacting Durham students’ education, on behalf of the wider student community.
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Provide advice and make recommendations to student leaders, Durham SU senior staff and the Board of Trustees on policy development within their area of responsibility.
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Support the Deputy Chief Executive in the development and maintenance of relationships with Durham University’s academic and professional staff.
The Head of Student Representation will be accountable for:
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Leadership across the newly formed Delivery function in the SU – working closely alongside the Head of Community and the Deputy Chief Executive to provide a high-quality experience to Students’ Union stakeholders
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Managing their team efficiently, effectively and consistently with Durham SU’s values, within agreed targets, to meet agreed outcomes.
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Delivery of research, reports, consultations and project outcomes as agreed with Durham University (for example, access and participation fund work, responses to the Teaching Excellence Framework, the National Student Survey, etc).
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Successful support offers for academic communities within four faculties, including academic representatives and academic student groups
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Seeking and holding key external relationships and advancing the reputation and reach of Durham students and Durham SU.
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Durham SU’s responsible and effective use of student data and insight, including the management of large data transfers from Durham University to Durham SU.
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Supporting the successful delivery of student elections to ensure high levels of engagement, experience and turnout.
The client requests no contact from agencies or media sales.
Executive Director, Development
The King’s Foundation
Location: London, Ayrshire or Gloucestershire
Salary: The salary for this role is no less than £80,000 pa with significant flexibility on this for an exceptional candidate to ensure that the Foundation is able to attract leading professionals to this critical position
First formed in 1990, The King’s Foundation is a global charity delivering for people, places and the planet.
Inspired by His Majesty’s philosophy of Harmony, we build and support thriving, sustainable communities where people, places and the planet can coexist. We practise and teach the principles of nature that underpin food, horticulture, farming and wellbeing, showcasing this knowledge at our sustainable sites around the world. We also bring these philosophies and practices to life at heritage sites across the UK, and train and educate people of all ages to develop practical skills, rooted in nature and tradition, that help them play an active role in their communities.
Philanthropy plays a key role in the delivery of our vision and, with the support of a strong donor base, we raise c. £15M pa alongside an equally robust commercial income stream. We have enjoyed success in raising support for some significant capital projects in the last few years, and have been strengthening our case for a range of educational programmes and projects that will help us achieve our strategic objectives. To ensure the long-term sustainability of our work, we are now seeking a new Executive Director, Development to lead our fundraising activities in this next stage of our strategy.
Reporting to the Chief Financial Officer, and working closing with the CEO, COO, Executive team and members of our Board and Development Advisory Board, the Executive Director, Development will shape and drive a roadmap for this next stage of our philanthropic activity. Working as part of the Executive Team, you will exemplify the highest standard of professional integrity and represent the Foundation to senior stakeholders both internally and externally. With the support of a dedicated team and expertise of your peers, you will devise, implement and oversee an ambitious philanthropy strategy, underpinned by the appropriate fundraising policies, procedures and records including due diligence; raise the capital required to meet the Foundation’s fundraising targets; maintain detailed and up to date projections; own donor/prospect relationships; and communicate effectively to these stakeholders.
To be successful in this role, you will therefore be an experienced and entrepreneurial fundraising leader, who is equally adept at building significant philanthropic relationships as you are in meeting the operational requirements of an organisation of our size and complexity. You will bring a track record of personally cultivating significant gifts, as well as leveraging and supporting key stakeholders and volunteers to support these activities. Your international fundraising experience will be an added bonus, particularly with donors in North America. With your highly developed diplomacy, tact, and sophisticated interpersonal skills, you understand and know how to get the best of people in support of the organisations you’ve represented. In return, you will have the strong support of an experience Executive Team, a committed Board and Development Advisory group, and an exceptional organisation and brand to support these endeavours.
If this sounds like the career defining opportunity you are looking for, we want to hear from you. We are pleased to partner with Richmond Associates on this search and to learn more, please contact Sonja Dunphy, Managing Director, or Nicola Reames, Senior Consultant for a confidential conversation. To find their contact details, download a full information pack on this exceptional opportunity, or to apply, please visit their website by following the "Apply" button.
Closing date for applications: 9AM Thursday, 30 October 2025
Working with communities and partners around the world, we champion a sustainable approach to how we live our lives and build our communities.




Join Mersey Rivers Trust and Help Make a Real Impact for Rivers, Wildlife and Communities!
Are you a skilled finance and governance professional looking to use your expertise for good? Mersey Rivers Trust is seeking a Finance and Governance Manager to join our Senior Leadership Team and help shape the future of our environmental charity.
We’re a passionate team working to protect and restore rivers across Greater Manchester, Merseyside and Cheshire — and we need someone like you to ensure our finances and governance are as strong as our mission.
APPLICANTS MUST LIVE WITHIN OR CLOSE TO THE MERSEY CATCHMENT – APPLICATIONS FROM OUTSIDE THIS AREA CANNOT BE CONSIDERED.
The Mersey Rivers Trust (MRT) is an environmental charity focussing on the protection and enhancement of rivers and waterbodies in the Mersey Catchment. It operates in an area covering Greater Manchester, Merseyside and Cheshire. We have an annual turnover of c£1m and employ 19 staff delivering up to 30 projects per year. The Trust works with partners, local communities, and volunteers to deliver a wide range of projects including river restoration, reduction of flood risk by Natural Flood Management techniques, river monitoring, volunteer events (eg river clean-ups/invasive species control and citizen science), community engagement and education events, farm advice/plans and biodiversity net gain. The Trust continues to evolve to meet the increasing challenges of protecting and enhancing rivers and waterbodies in the catchment.
We are seeking a Finance and Governance Manager to join our Senior Leadership Team and lead the Trust’s finance, governance, and back-office functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. While not involved in field-based project delivery, the Finance Manager plays a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and project teams to ensure the Trust remains financially resilient and well-governed.
As the Finance and Governance Manager, you should possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes.
The role holder will report directly to the Chief Executive Officer and will be a member of the Senior Leadership Team. The role will also include direct line management responsibilities of the Administration Officer.
If you are a motivated financial professional with a passion for driving organisational success, we invite you to apply and contribute to our team’s growth.
Key Responsibilities
- Lead the management of the back-office function and Charity governance of MRT.
- Act as the Company Secretary to ensure compliance with financial and legal requirements, as well as maintaining high standards of Charity governance.
- Work with the Chief Executive Officer to prepare and manage budgets, provide input to the Trust’s business plan and strategic initiatives.
- Contribute to the strategic direction of the Trust as a member of the Senior Leadership Team.
- Provide financial insight and analysis to support strategic decision-making and long-term planning.
- Support the development and implementation of organisational policies and procedures to ensure good governance.
- Act as a key liaison with the Board of Trustees, preparing and presenting financial and governance reports to inform oversight and decision-making.
- Lead on the development of internal controls and risk management strategies to safeguard the Trust’s assets and reputation.
- Oversee all payments, manage cash flow, income and claims.
- Support financial planning for grant funding applications to support delivery of our objectives.
- Line management of the Administration Officer.
- Renew the annual insurance policy ensuring adequate cover and value for money.
- Maintain, oversee, and update all project management reporting systems on time and to budget (including timesheets, expenses and monthly reports).
- Complete all necessary reports and keep suitable records in line with the funding requirements and document retention policy.
- Highlight any new risks and issues identified whilst carrying out duties, and work with the team to manage and resolve them.
- Fulfil duties as assigned by the Chief Executive Officer.
- Any other reasonable duties as required by MRT.
The post holder will be home based with travel throughout the Mersey catchment. The applicant will need to live within or close to the Mersey catchment to facilitate regular travel to meetings. Remote working from other parts of the country cannot be considered for this role due to the need for regular face-to-face interactions.
Candidate profile
Essential
- A financial control and reporting background, qualification or qualified by experience.
- Experience of organisational governance, ideally with knowledge of UK General Accounting Practice and Charities regulations.
- Experience of financial and management reporting within a small to medium-sized organisation.
- Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
- Experience of cash flow forecasting.
- Familiarity with Xero financial and project management software (or similar).
- A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
- Aptitude in problem-solving.
- Self-motivated and able to work effectively from home with strong communication skills and with a high level of accuracy and attention to detail.
- Ability to work flexibly across the working week when necessary.
- Ability to prioritise and plan activities to meet strict deadlines.
- Excellent literacy, numeracy and report-writing skills.
- Excellent presentation and communication skills.
- Strong negotiation and influencing skills.
- Good computer literacy skills (e.g. with Excel, Word, PowerPoint and project reporting systems).
- A reliable team player with good attendance and work performance.
- Ability to set performance objectives and ensure these are achieved.
- Excellent organisational / admin skills and attention to detail.
Desirable
- Experience in financial planning for funding applications.
- Experience of working in the charity or not for profit sector.
- Understanding of small-scale charitable trading.
- Experience of commercial contract management.
- Experience of managing an IT service provider.
- Knowledge of the Mersey Catchment.
- Good network of contacts in the sector.
General notes
- Some travel around the Mersey Catchment will be necessary therefore a current driving licence and access to a vehicle (insured for business use) is desirable or otherwise access to public transport networks.
- This position will from time to time require work during some evenings, weekends and public holidays to meet the needs of the post. A time-off in lieu system is operated by the Trust.
- We will also require the successfully applicant to undergo a basic DBS check and provide satisfactory references from previous employers.
The client requests no contact from agencies or media sales.
Executive Director of Brand, Marketing & Fundraising
Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent
At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.
We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.
What you’ll do
As Executive Director of Brand, Marketing & Fundraising, you will:
- Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
- Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
- Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
- Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
- Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.
Who you are
We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:
- A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
- Proven success in enhancing a brand to deliver organisational priorities.
- Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
- Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
- Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
- An inspirational leadership style that motivates, empowers and unlocks potential across teams.
Above all you want to be part of a movement of change-makers determined to end homelessness in our time.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Wednesday 15th October, 9am
Who we are:
Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.
Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.
Introduction to the role
We’re a vibrant, forward-thinking team that believes digital communication should drive awareness, inspire connections, and share the experiences of our members. If you thrive on creativity, love technology, and enjoy creative writing, this role is for you!
Purpose of the role
We want to expand our reach and increase our engagement. You will help us to achieve this through managing our social media channels as well as drafting blogs and keeping our website up to date
Main responsibilities
· Craft/develop content for the Coalition’s social media channels and website
· Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities
· Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
· Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
· Keep the website updated – including making changes to pages as well as building new ones
We are looking for someone with:
· Outstanding organisation and planning skills (E)
· Excellent written communication skills and experience with copywriting for social media platforms (E)
· Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
· Some experience of editing web pages and building web pages (E)
· Able to analyse and evaluate reports from social media activity (E)
· Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
· Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)
· Experience of developing accessible digital communications (D)
To apply please fill in the application form.
CVs will not be accepted.
Closing date is 17th October 2025 at 5 pm
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
Key Responsibilities
Financial Operations
- Oversee and lead core operational finance functions, including accounts payable, income processing, and cash (treasury) management
- Monitor emerging issues and support in the delivery of ongoing improvements to the organisation’s financial systems, controls, procedures, and financial reporting
- Oversee and lead the month-end and year-end processes, including reconciliations and journal postings
- Provide support in the preparation of the monthly financial reports for the Executive Team, Board of Trustees and other key stakeholders
- Prepare the year end statutory financial statements and notes in line with Charity SORP requirements
- Support with gift aid and information required by the auditors and regulators (Charity Commission, Companies House, HMRC, etc)
Team Leasership and Management
- Lead and manage the operational Finance Team with the day-to-day activities, month end processes, and year-end close, to a high standard of quality
- Manage and undertake performance providing guidance, support, and mentorship and continuous feedback
- Oversee the recruitment, training, mentoring and development of new team members
Stakeholder Engagement
- Supporting the Directors, Head of Finance, and other budget holders with understanding their financial results
- Maintaining excellent relationships with our bankers, auditors, and third-party software providers
- Working closely with McDonald's finance teams to ensure that key financial processes and transactions between the teams are carried out effectively
Finance System
- Provide ongoing support with the implementation and user training of the new finance system (Xledger) and ensure that the finance system is continuously improved to meet the operational needs of the Charity
- Supporting the decision-making process to be more data-driven driving efficiency, not least by effectively embedding and maximising the capabilities of the new finance system
- Manage the data integrity, user access, financial workflows, and administration of the new finance system
Skills & Knowledge
- Self-motivated, with the ability to work with a high degree of autonomy
- Highly organised and able to work under pressure to meet conflicting priorities
- Strong interpersonal, communication and presentation skills to build strong relationships with stakeholders across the charity, acting as an effective collaborator
- Confident with the desire to work in a dynamic environment
- Advanced Excel skills for analytical tasks
- Experienced in performance management, team motivation, and building high-performing finance teams.
The client requests no contact from agencies or media sales.
Use your housing expertise to support the growth and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional housing leader who brings experience of supporting organisational growth and excellence in social housing.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, more than doubled our staff numbers to 750 and increased our social housing units from 350 to nearly 800.
This is a new role that we have created to provide leadership to our supported housing (including YP OFSTED regulated housing) services. As our lead professional for housing and member of the Extended Executive Leadership Team, this role will be responsible for developing a housing vision and strategy aligned to the wider organisational strategy. This will ensure quality across all our housing sites and the overall scope of service delivery aligns and exceeds the expectations of our internal and external stakeholders.
With planned growth to 1000 units in the next two years plus preparing to be a Large Registered Provider this role will ensure processes, structures, systems and resourcing meet regulatory requirements and are consistently and innovatively delivering best value, sustainability and positive impact.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 13th October.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.