Business intelligence analyst jobs in leatherhead, surrey
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team supporting social impact projects. This role will primarily support our Stronger Families programme. Stronger Families is a social enterprise partnership coordinator, that was created by BOP to deliver an outcomes-based contract to support families in Suffolk and Norfolk to stay together.
With the expertise of chosen delivery partner Family Psychology Mutual, Stronger Families supports children and adolescents at risk of being taken into care or in care, providing them (and their family) with access to a proven therapeutic programme (Functional Family Therapy, FFT).
The programme is designed to help them address behavioural and emotional difficulties and move forward with relationships built on a foundation of acceptance and respect. Initially your role will be dedicated to supporting Stronger Families but with experience you will have the opportunity to support other BOP programmes.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 6th October
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
At Alzheimer's Society, data plays an important role in our mission to create a world where dementia no longer devastates lives. Are you ready to turn raw data into insights that drive real change? Do you want to be part of a mission where your data skills directly contribute to improving lives?
We're looking for a Reporting Analyst to play a central role within the Services Data Team, as part of our Technology Directorate. You'll make a difference by helping teams across the society make evidence-based decisions that truly matter.
In this role, you'll unlock the stories hidden within our data. From operational reports that keep the day-to-day running smoothly, to Commissioner reporting that shapes our future. Using tools like Power BI for data visualisation, SQL for data manipulation, and even advanced techniques with R and GIS, you'll create clear, user-friendly reports that empower teams to make a difference.
Beyond building reports, you'll be a trusted partner and problem-solver. You'll be gathering requirements, defining reporting standards, and delivering training to help colleagues confidently use data to achieve their goals. Join us and help ensure data becomes a powerful tool in the fight against dementia.
About you
You are passionate about using data to create meaningful change and thrive in a collaborative environment. You enjoy solving complex problems, turning data into actionable insights, and empowering others to use data effectively.
You will have:
- Proven experience designing and delivering Business Intelligence and Management Information reports.
- A proficiency in Power BI, SQL scripting, and data manipulation, with the proven ability to create dashboards and visual reports that are intuitive and actionable.
- Experience working collaboratively with stakeholders to gather and interpret requirements, combined with strong communication skills to engage with technical and non-technical audiences alike.
- A strong understanding of data governance and reporting standards.
- Excellent problem-solving skills, attention to detail, and a proactive approach to ensuring data accuracy.
Desirable but not essential: Experience with R and GIS for advanced analytics and geospatial insights. Familiarity with Agile development practices and iterative delivery. Knowledge of working with external suppliers to manage data integration and reporting requirements.
What you'll focus on:
- Designing, developing, and maintaining high-quality reports and dashboards using tools like Power BI, SQL, R, and GIS to provide actionable insights.
- Collaborating with teams to gather and prioritise reporting requirements, ensuring solutions meet organisational needs and support evidence-based decisions.
- Defining and enforcing reporting standards and governance, maintaining consistency and accuracy across datasets.
- Using Agile practices to quickly prototype, refine, and deliver impactful reporting solutions.
- Supporting data quality by developing integrity scripts and validating reports to ensure accuracy and compliance.
- Delivering support and guidance to help colleagues confidently interpret and utilise reports in their work.
Please note: this role is a 12 month fixed term contract position.
So, are you ready to turn raw data into insights that drive real change? Could your next career move help create a world where dementia no longer devastates lives?
Important Dates
The deadline for applications is 23:59 on Sunday 5th October 2025.
Interviews to be held week commencing 13th October 2025.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
About the role
We are looking for a Director of Project Management Office (PMO) to lead and shape how projects are delivered across the College. This senior role, reporting to the Executive Director of External Affairs, will play a central part in strengthening our project management capability and driving forward change, including digital transformation. Your leadership will help ensure that our projects are appropriately scoped and initiated, delivered effectively and that they directly support our mission to improve the health of women and girls worldwide.
Responsibilities:
- Lead, inspire and develop our team of project managers and business analysts.
- Ensure a consistent and collaborative approach to project delivery across the College is maintained and followed.
- Ensure projects deliver strategic value, on time and within budget.
- Provide senior-level advice to the Executive Committee and Board.
- Build project management capability across the organisation
· Develop and maintain relationships with key stakeholders to ensure seamless communication and collaboration.
This is a great opportunity for someone who thrives on leading people, driving change and building the foundations for high-quality project delivery that makes a real difference in women’s health.
For the full list of key responsibilities, please check the recruitment pack.
About you
This position is well-suited to a confident leader who enjoys working collaboratively and influencing at all levels. You will bring both strategic insight and hands-on experience of delivering complex programmes.
Requirements:
- Project Management qualification (e.g. PRINCE2/Agile) or equivalent professional development.
- Proven experience leading complex projects and programmes with multiple stakeholders.
- Demonstrated success in supporting business transformation and embedding project management practices.
- Effective people leadership, with experience mentoring or managing project professionals.
- Strong communication and interpersonal skills, able to present complex information with clarity.
- Financial acumen and the ability to manage and optimise budgets.
We particularly welcome applications from those with experience in the charity, membership or not-for-profit sectors, although this is not essential.
If you are motivated by leading change, supporting colleagues to succeed, and shaping the future of project management within a values-led organisation, we’d love to hear from you.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
Agile and flexible working environment and free lunch onsite
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25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
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10% pension contribution after probation
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Enhanced wellbeing and family support
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Interest-free bike and season ticket loans after probation
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Tailored Learning and Development and study leave
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Affinity staff networks
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Life assurance and income protection schemes
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Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
Applications close at 10.00 am on Monday 29 September 2025.
We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We will be interviewing candidates in the week commencing 6 October 2025.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Digital Data Analytics Specialist
Salary: £48,166-£49,446 Pro-rata
Location: London-Hybrid
Tenure: 28 hours Part-Time, Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you passionate about data, digital strategy, and making a real-world impact?
At ActionAid UK, we’re looking for a Senior Digital Analyst to help us harness the power of data to drive change and social justice.
In this exciting role, you’ll sit at the heart of our digital advocacy and fundraising efforts, working closely with colleagues across teams to improve our online performance. From analysing website journeys to optimising digital campaigns, your insights will fuel smarter decisions and more impactful outreach. You’ll take ownership of our tracking systems, manage tagging across platforms, and translate complex datasets into actionable insights that help us reach, engage, and mobilise supporters globally.
You’ll be the go-to expert for digital analytics tools like GA4, Google Tag Manager, Sprout Social, Google Ads, and Meta Business Manager, helping us monitor performance and shape strategy. Your days will be filled with solving real problems, identifying opportunities for conversion rate optimisation, improving SEO, and advising teams on user behaviour and engagement. As someone who thrives on precision and creativity, you’ll find joy in creating dashboards, evaluating campaigns, and ensuring we stay at the forefront of digital best practices.
Beyond the numbers, this role is about collaboration. You’ll run training sessions, contribute to cross-team initiatives, and help build a culture that values learning, equity, and innovation. Whether it’s leading on cookie consent frameworks or advising on the next big campaign, your work will be central to making ActionAid’s digital presence more effective and inclusive.
We’re looking for someone with hands-on experience in digital analytics, strong knowledge of GA4 and data visualisation tools, and a clear understanding of SEO, digital marketing, and data privacy. If you bring enthusiasm, strong communication skills, and a commitment to feminist and anti-racist principles, we want to hear from you.
The Ideal candidate will have:
• At least 1 year demonstrable experience in a digital analytics/marketing analytics role
• Advanced experience of website analysis including using GA4
• Knowledge of tracking and tagging, including events, pixels and UTM parameters, experience using Google Tag Manager
• Experience of using Power BI and/or Google Looker (Data Studio), and experience of data visualisation
• Advanced experience of using SEO tools and techniques • Understanding of conversion rate optimisation
• Experience of writing reports and analysis for stakeholders
• Excellent communication skills, verbal and written
At ActionAid UK, we believe in building a better, more equitable world—and that starts from within. Join us, and use your data skills to support meaningful, lasting change.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Digital Performance Advisor
What’s on offer:
Salary: London £54,527. Cardiff/ Warrington/ Edinburgh £49,664
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Conduct in-depth analysis of user behaviour across Christian Aid’s digital platforms using a range of analytics tools. Structure, extract, and interpret data to generate insights that inform and improve the overall digital experience.
- Develop and present data-driven hypotheses to evaluate and optimise campaign performance. Provide clear feedback and actionable recommendations to support ongoing digital enhancements.
- Serve as a subject matter expert in digital analytics, delivering detailed campaign performance reports and actionable insights. Collaborate closely with cross-functional teams to build consensus and drive data-informed decision-making.
- Utilise digital reporting dashboards such as Power BI and Looker Studio to effectively communicate key digital KPIs, enabling informed, strategic decisions across the organisation.
- Perform user experience analysis through usability testing and analytics tools to identify opportunities for improvement on the Christian Aid website, ensuring an optimised and impactful user journey.
- Design and implement robust A/B and multivariate testing strategies. Ensure thorough documentation, analysis, and dissemination of testing outcomes to promote a culture of learning, iteration, and continuous improvement
About you:
- Demonstrated expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across platforms such as Google Analytics 4, email marketing, social media, and META.
- Proven ability to optimise marketing, fundraising, and conversion strategies through comprehensive performance analysis.
- Highly proficient in statistical analysis techniques, including:
- Descriptive and comparative statistics
- A/B testing
- Data modelling to identify trends and support performance improvement
- Advanced knowledge of digital performance tools and frameworks, including:
- Google Analytics 4 (funnel analysis, segmentation, e-commerce tracking)
- Google Tag Manager
- Hotjar or ContentSquare
- Power BI
- Looker Studio
- Skilled in defining and managing tracking requirements, implementing tag management solutions, and integrating digital data with CRM systems.
- Strategic and analytical thinker with a strong learning mindset; able to work independently to:
- Identify performance gaps
- Develop innovative solutions
- Implement methods to improve user experience and increase conversions
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
1st stage Interviews to be held via Teams on Thursday 9th October, with 2nd stage being held on Thursday 23rd October (likely to be in person at their Waterloo offcie).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Head of Resident Services
Location: Blackheath (with regular travel to Beckenham)
Hours: Full-time, 37.5 hours per week
Salary: £60k – £65k, dependent on experience
Contract Type: Permanent
Reports to: Director of Resident Services
DBS: Enhanced with Barred List
Make a Difference Every Day
Morden College is a charity with a proud history of supporting older people to live independently, with dignity and purpose. We provide almshouse accommodation and care services across our Blackheath and Beckenham sites, and we’re looking for a dynamic, compassionate, and strategic leader to join us in this vital role as: Head of Resident Services.
About the Role
This is a pivotal leadership position where you’ll oversee the delivery of consistent, equitable, and sustainable services for residents living independently. You’ll lead a multi-skilled team and work collaboratively across departments and with external partners to ensure our residents receive the support they need to thrive.
You’ll be responsible for:
- Leading and developing the Resident Services Team
- Overseeing housing management, wellbeing services, and resident engagement
- Driving service improvement through data, insight, and technology
- Ensuring compliance with safeguarding, health & safety, and data protection
- Supporting residents with local authority services, benefits, and referrals
- Coordinating activities, events, and resident-led initiatives
- Managing guest accommodation and internal communications
About You
We’re looking for someone who:
- Has deep expertise in almshouse accommodation and resident support services
- Is an excellent people manager and communicator
- Understands the needs of older people and diverse communities
- Is confident using CRM systems and Microsoft Office tools
- Can lead with empathy, integrity, and strategic vision
- Has relevant qualifications or equivalent experience in service or housing management
Why Join Us?
At Morden College, you’ll be part of a team that challenges ageism, promotes healthy ageing, and combats loneliness. You’ll help shape services that make a real difference in people’s lives, while working in a values-led organisation that prioritises purpose, responsibility, and community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Impact Officer
Location: Home working with some travel
Contract Type: Permanent
Hours: 35 hours per week
Salary: £24,000pa
DBS/PVG: Not required
Job Family: 3
Line Manager: Head of Policy and Impact
Closing Date: 30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: asap
Interview Dates: 23 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
• We connect businesses with communities, creating meaningful employee volunteering projects.
• We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
Role Purpose
The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.
We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.
You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.
Key Duties Responsibilities
· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.
· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers.
· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.
· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.
· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.
· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.
· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.
· Work with project staff to help create impactful and engaging reports.
· Represent Volunteering Matters at charity and volunteering policy-related groups.
Essential Skills
· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.
· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.
· Confident communicator, able to engage with policymakers, sector partners, and community representatives.
· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.
· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.
· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
Experience Required
No specific experience is required.
Qualifications
Relevant skills and values alignment is more important for this role than specific qualifications.
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.