Communications manager jobs in greater london

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day. 

The role 

We’re looking for a passionate and proactive Energy Adviser to deliver advice and support right where it’s needed most — in the heart of local communities across North London.

This isn’t your typical office-based role. You’ll be the face of NEA’s Mobile Advice Centre, a specially equipped vehicle you’ll drive to community hubs, events, and neighbourhoods to provide one-to-one support, group sessions, and energy-saving guidance. 

This is a fantastic opportunity to combine your energy advice expertise with on-the-ground outreach – building relationships, offering support in-person, and making a real difference to people’s lives where they live. Whether you’re parked at a local market or set up at a community centre, your role will be hands-on, visible, and truly impactful. 

What you’ll need to succeed 

• A full driving licence and confidence travelling across North London 
• Experience giving energy advice to householders, particularly those in vulnerable or low-income situations 
• A genuine passion for community outreach and engagement 
• Excellent communication and problem-solving skills 
• A flexible, empathetic approach with the ability to work independently 

This role offers variety, autonomy, and the chance to play a vital part in tackling fuel poverty on the ground. You’ll also be part of a supportive, values-led team that’s committed to making a meaningful difference. 

If you’re excited by the idea of taking your expertise on the road and connecting directly with communities, we’d love to hear from you. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering: 

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale. 
• 11½% non-contributory pension. 
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 
• Flexible working arrangements including the opportunity for Hybrid working. 
• Enhanced family friendly payments. 
• Employee Assistance Programme. 
• Employee benefits platform. 

The closing date for all applications is 12pm on Tuesday 26 August. We anticipate interviewing the two weeks commencing Monday 1 September.  

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

We are recruiting a Grants and Trusts Fundraiser to identify and maximise opportunities to raise unrestricted and restricted funds from grant making-making bodies and charitable trusts.

What you will do:

• Develop and nurture strong relationships with current and historic funders, cultivating relationships with new or prospective funders with the view to create fruitful long-term relationships.
• Generate new leads and drive the prospecting process through regular meetings and communication with existing and prospective funders.
• Ensure that all grants are administered correctly, including the recording and draw-down of funds is administered correctly.
• Write compelling cases for support in line with the organisational strategy.

To be successful in this role you will have:

• Understanding of grant-making charitable trust fundraising
• Understanding of statutory grants and bid-writing
• Understanding of fundraising principals and practice
• Confident and persuasive communicator with good attention to detail
• Ability to manage a varied and complex workload prioritising competing demands
• Strong analytical skills
• Competence in the use of IT tools including Word, Excel and PowerPoint

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  

Contract: Permanent

Location: Warrington but will accept applications from across the UK to work remotely and travel to Warrington as and when required. 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: Sunday 7th September 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Do you have significant experience facilitating activities with young people, the ability to deliver exceptionally engaging team-challenge sessions to classes from KS2 to Sixth Form, and a commitment to professionalism and a big sense of fun? If so, read on...

Hours: Freelance - hired on a day-by-day basis
Location: London / South East
Pay: £150-200 p/day depending on level of responsibility, plus travel expenses
Closing date: Friday 5th September
Commencement: We run these days all year round, yet would be looking to get you along to watch one of our September days for both you and us to work out if it’s a good fit, and if possible, induct you!

What do we do, and what’s our impact?

We’re a small, creative, and fast-growing team who run team-challenges days in schools, usually for a whole year group. We work in both the maintained and independent sector across London and the South East.

Our days each bring numerous positive benefits to young people, such as developments in:

• Speaking confidence

• Collaborative skills

• Independent thinking

• Leadership

• Taking responsibility

• Sense of adventure

• Personal organisation

How do we do it? We deliver activities and experiences, both indoors and outdoors, such as:

• Team-building

• Improv workshops

• Public speaking

• Orienteering

• Catapult creation

• Puzzle games

• Interview training

• Archery

• Axe-throwing

…that will develop their skills, confidence and self-esteem - both inside and beyond the classroom. 

Head to our website to learn more.

Note: We also run a small number of other businesses that work with schools and young people. Each operates in distinct yet overlapping areas of education - so there may be opportunity for successful candidates to be offered work for these too. 

Outspark provides the Duke of Edinburgh Award expedition element at Bronze, Silver and Gold.
The Philosophy Man delivers workshops and training to help schools embed philosophy, oracy and metacognition into their curriculum
P4HE provides online and in-person workshops in philosophy, debating, acting, writing and more, for home and mainstream educated children from 6 to 18. It also runs regular residential weekends in Kettering.

Our ambitions

Hidden Leaders currently works with 20 schools across London and the South East (and dozens more in our other organisations above). Word is spreading about us and we are growing in size, and we anticipate delivering even more sessions in schools in the coming years. And so we are looking to expand our small, trusted expert group of freelance facilitators to help us deliver this impact.

Opportunities we can offer you:

• Real impact: You’ll be on the frontline of our in-school days delivering a programme that makes a real difference to children’s confidence and skills

• Growth and development: We’re looking for people with existing significant experience in any of the activities listed above, but you’ll also receive full training and induction on all activities - and opportunities to attend further CPD events we put on to become even better at what you do

• A friendly and driven team: We are a collaborative, supportive, and flexible team that values innovation and achieving meaningful outcomes

• Choice: We have several set dates in schools each year, usually in Summer term and in late August into September - which you may be offered and can choose whether to take or not. We’re also looking to expand our work in the months in between. 

The Role

We’re looking for experienced, energetic and confident freelance facilitators to help us deliver our tried-and-tested activities — from team-building and orienteering to improv games, problem-solving challenges, debates, archery, and axe throwing. We don’t expect anyone to be experienced in all of these - every member of our team of freelancers has their own areas of expertise and choose to be deployed on particular activities that most suit their skills and experience.

You’ll be working with a diverse range of schools, from primary and prep schools, right through secondary to sixth forms, facilitating sessions to inspire teamwork, communication, resilience, and leadership.

You’ll always be working on a day under the guidance of one of our Founder Directors, Tom and Alex. 

Important to know

We are looking for freelancers who may be available for work and who fit our ethos, values and activities to whom we can offer as and when it comes in. 

We couldn’t do what we do without our core team of trusted freelancers. We look after those we work with by offering regular training and observation opportunities so they can expand their repertoire. 

However, joining our pool of freelancers will not involve a fixed contract of employment or a guarantee of regular work. Our existing freelancers work with us anywhere between 3 - 15 days per/year. Such work offers very useful supplementary income alongside other roles at other organisations (or their own) rather than a core income. Our busiest times of year are:

September — where we deliver team building/bonding days for new year groups

May, June and July — where we deliver similar days but usually as part of school activity weeks

We anticipate further growth at these times, and also are looking to expand our offer to more indoor/lower cost days in the Autumn/Spring term. And to deliver these we will need more staff!

Responsibilities

• Facilitate pre-designed Hidden Leaders sessions and activities in schools

• Engage and motivate participants, creating an inclusive and supportive environment

• Brief, instruct, and ensure safety during practical activities

• Encourage reflection and discussion to link activities to personal and team development

• Adapt delivery style to suit different audiences, group sizes, and abilities

• Take care of activity equipment and ensure activity areas are safe and ready to use

• Represent Hidden Leaders professionally in schools

• Adhere to our high delivery standards and health safety and our strict safeguarding obligations at all time
   

We need you to have…

• Significant experience facilitating group activities with young people (e.g. classroom teaching, team-building, outdoor education, public-speaking training, drama/improv, youth work)

• Confident communicator and able to deliver exceptionally engaging sessions to groups of up to 30 to all ages from KS2 to Sixth Form

• Reliable, punctual, and comfortable arriving at a school to help us set up at 8am, and be packing down with us afterwards

• A big sense of fun and joy in what you do - we don’t do dry

• The ability to relate to young people in a way that isn’t “teacherly” but at the same time firm and in-command

• Strong situational awareness and ability to manage group safety effectively

• Flexible, adaptable, and able to think on your feet to differentiate activities in the moment

• Willingness and ability to travel to different locations across the South East

A bonus if you have…

• (For outdoor education experts): Outdoor activity instruction qualifications (e.g., Archery GB Leader / Outdoor First Aid / Lowland Leader)

• Have any experience leading or co-leading events or expeditions and so be able to step into the shoes of Day Director if we need you to (and obviously be remunerated accordingly)

• Any experience running activities not listed above, but that you’d think schools would love as part of our Team Challenge days

• Are confident speaking in front of larger groups such as school assemblies or full year-group briefings

• Clean UK driving licence and access to a vehicle

We will not accept any application which:

• does not contain significant experience (4+ years) working with young people in an official role (e.g. teacher, youth-leader, outdoor educator)

• was created through AI

• isn’t from inside, or within, easy travelling distance of the South East

If you’ve read this far down, do show it in your application by telling us your favourite TV show from your childhood, and why.

Application process

To apply: Submit your CV and a brief cover letter outlining how you meet the requirements of the role via CharityJob Apply. If you have any questions, please contact us via our website.

Shortlisting will happen as applications come in, and interviews will be held online at times convenient to both yourself and us. 

All application letters will be filtered through an A.I detector. Sorry if we sound old fashioned, but we're humans, looking to recruit a human, who will be working with other humans!

Are you a highly organised, approachable, and motivated by work that makes a difference?

Do you have recent experience in an office-based role and an interest in working within a faith-based environment that supports young people to thrive?

If this sounds like you, our client would love to welcome you as their new Part-Time Admin Assistant.

You will play a vital role in keeping the office running smoothly, providing reliable admin support to the Operations Manager and Charity Directors. This is your opportunity to use your skills in a values-led environment, where your contribution will directly support education, growth, and community wellbeing.

The Contract

Hours: 25 hours per week
Location: Forest Gate
Contract: Permanent
Salary: £27,300 – £30,940 PA Pro Rata
Work pattern: 5 hours per day (on-site; hybrid options may be reviewed after probation, with potential for some home working)
Start date: September 2025

About the organisation

This faith-based organisation has a long tradition in education and community life. Rooted in Catholic values, the culture is centred on respect, service, and shared purpose. Staff are asked to engage with and respect the organisation’s ethos, and an interest in faith and community life will help you feel at home here.

As the Part-Time Admin Assistant, you will…

• Be the friendly and reliable first point of contact in the office
• Keep accurate records, policies, and systems up to date
• Support meetings through minute-taking and document preparation
• Update the website and social media with news and information
• Welcome and coordinate international visitors
• Assist with events and organisational activities

Essential criteria – what you’ll bring

• To succeed as a Part-Time Admin Assistant, you will need:
• Proven recent experience in an office-based role
• Strong ICT skills, with confidence using Microsoft Office and digital systems
• Excellent communication skills, both written and verbal
• A calm, respectful, and professional approach when working with colleagues, partners, and visitors
• Attention to detail and accuracy, ensuring admin tasks are completed to a high standard
• A collaborative mindset, with the ability to work independently and take initiative
• An interest in faith, values, and community life, with openness to working in a Catholic context

Desirable qualities

• Confident using social media to create posts or adapt content for websites
• Flexible and proactive in supporting others and managing priorities
• Keen to engage with the organisation’s culture and ethos

How to apply

If you are looking for a meaningful role where your organisational skills and interest in faith can make a genuine difference, apply today to join our client as a Part-Time Admin Assistant. We are reviewing CVs as they come in and would be happy to share the full job description and discuss the role further.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity to join the Global Fundraising Team at this Global Charity. As the organisation experiences growth in legacy income both within the UK and increasingly across international markets, the Legacy Officer role has been created to support in the pivotal task of enhancing the capacity to manage the caseload of legacies.

The role involves maintaining detailed records, managing data in CRM systems, and supporting income forecasting and reporting. A key part of the role is building strong relationships with executors, solicitors, and internal teams to ensure smooth estate administration.

The role can be PT or FT (please specify on application preference) For those working more than 0.6 FTE, the role also includes supporting legacy marketing campaigns and contributing to international programme development.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Assist in the administration of UK and international legacy gifts.
Maintain and update legacy data in CRM systems.
Assist in forecasting legacy income by analysing historical data and trends to contribute to financial planning and strategy.

If role more than 0.6 FTE Supporting Legacy Marketing
Campaign Delivery Assist the Legacy Marketing Manager with the planning, briefing and delivery of campaign activity.
Legacy Supporter Stewardship Work alongside the Supporter Engagement Team to ensure legacy enquiries are followed up and legacy pledgers are thanked and stewarded.

The Candidate
Experience in UK legacy admin
istration.
Strong analytical and forecasting skills, with attention to detail in reporting and financial management.
High level of literacy and communication skills, both written and oral.
Experience of using a CRM.
A proven track record in managing a complex caseload of legacy gifts, ensuring compliance and maximising income is desirable.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Careers and Employability Adviser

We are looking for a Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London Waterloo (twice a week based in East or West London)

Salary: £34,900 per annum depending on experience

Contract: Fixed-term contract until March 2026, with the potential to transition into a permanent post, 37.5 hours per week (Monday to Friday)

Start date: As soon as possible.

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they are coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Barnardo's are seeking a Senior Policy & Public Affairs Lead for Cymru / Wales. The postholder will be responsible for developing and delivering Barnardo's policy and public affairs activity across Cymru / Wales, using intelligence and feedback to plan and deliver influencing activity that delivers transformational change for children. You will work closely with our policy advisors, frontline services, communications team, and our voice and influence team to bring the voices of children and young people to decision makers in Wales in order to make childhoods safer, healthier, happier, and more hopeful.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

At Barnardo's we are committed to safeguarding and promoting the welfare of children and we expect all staff and volunteers to share in this commitment.  Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore, we adopt rigorous scrutiny in our pre-employment checking. This post is subject to a range of pre-employment checks including a Criminal Records Enhanced Disclosure for the successful candidate.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.   

We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.

We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.

This is a pivotal moment for MWBI.

Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.

You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

JOB SCOPE AND BRIEF 

Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.

The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate. 

This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.

You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience). 

Main job purpose: 

Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning. 

Main Duties 

• Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts 

• Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc. 

• Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.

• Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments. 

• Administer and update content on our external customer websites, including web pages, shop products and classes. 

• Administer and update content on our internal web/intranet systems. 

• Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training. 

• Help develop and keep IT documentation and SOPs up-to-date. 

• You will also deputise for the IT manager in his absence dealing with day-to-day issues. 

Essential Requirements 

• Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).

• A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently. 

• Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them. 

• Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support. 

• Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc. 

• Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools. 

• Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc. 

• Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit. 

• Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored. 

• A good grasp of cyber security best practices. 

• Using Zoom & Teams for meetings and webinars 

Desirable Requirements 

• Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management. 

• Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies 

• Experience of using and/or supporting Apple devices (macOS and iOS) 

• Basic understanding of core web technologies such as HTML, CSS and responsive design.

• Basic understanding of graphics and video applications, particularly for online content. 

• Microsoft Sharepoint content administration (web portal, pages, other content etc). 

• Experience of eCommerce and/or retail Point-of-Sale. 

• Creating and/or updating simple ‘how to’ guides and note for non-technical users. 

• A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation) 

• Experience of the not-for-profit sector. 

Applications requiring sponsorship will not be accepted or progressed. 

Permanent, Full Time

Circa £32,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.

As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.

The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please  send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 3rd September 2025, 5.00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We have an exciting and unique opportunity within our highly performing NHS Talking Therapy services for a Continuous Improvement Lead to join our team. We have been delivering NHS Talking Therapy services for over 15 years and we pride ourselves not only on our performance, but also on the person-centred, values-based approach we bring to how the services are delivered. 

We are looking for someone innovative, creative and courageous in their approach, keen to work with services to drive new ways of working and to introduce initiatives that benefit our clients, our workforce and the services as a whole. You will work alongside our Head of Mental Health Service Delivery and Senior Clinical Lead to provide support around driving service developments, as well as providing challenges which support the team to continually drive to improve. You will proactively identify opportunities for innovation, you will design, develop and deliver improvement and innovation project plans in collaboration with the senior leadership team for the services, and build strong relationships with internal teams and external stakeholders.  This is a role for someone who thinks strategically and is motivated by creating positive organisational change. You will hold strong values around client engagement and creating positive client experiences whilst maintaining high clinical and governance standards.

Essential skills:

• Have a ONC/NVQ level 3 or equivalent
• Evidence of further formal management study and/or qualification or commitment to study overcoming 18 months
• A proven track record of leading Talking Therapy services (or similar)
• Experience and evidence of working effectively at a management level in a complex, multi disciplinary organisation
• A track record of successfully working in joint ventures and partnerships
• Experience of managing a budget
• A proven track record of creating and maintaining a strong performance management culture
• Ability to lead change within a local service area
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong communication skills both written and verbal
• IT competent including digital media
• Ability to work flexible and unsocial hours as required

Class 13 is a Lambeth-based education charity committed to putting equity and relationships at the heart of education.

We imagine a world where every young person feels seen, valued, and safe in school. Our work focuses on transforming school environments by rooting out systemic inequities and building more inclusive and equitable environments for children, educators, families, and communities.

We don’t offer quick fixes. We work alongside school communities to create lasting, systemic change. Our four key principles guide everything we do:

1. Affirming the full humanity of every individual.

2. Nurturing critical thinking 

3. Building community

4. Encouraging democratic engagement

About this role 

This is a joint role delivered by Class 13 as part of two interconnected programmes in Lambeth. One is a long-term embedded pilot working deeply with two local schools to reimagine school culture from the inside out. The other is part of a borough-wide initiative commissioned by SEL ICB and supported by Black Thrive to improve emotional wellbeing for Black and mixed heritage children. 

Both strands aim to create more human, equitable school environments—and we are seeking someone committed to walking alongside families, schools, and systems to help make this happen.

While the role is relational at its core, it also involves managing light but essential administrative and reporting tasks particularly during key programme milestones. This includes maintaining accurate records, preparing summaries of engagement sessions, and handling transcripts to ensure learning is captured and shared.

Role Summary

We are seeking a deeply reflective and relational School & Community Engagement Partner who isn’t afraid to ask bold questions or sit with uncomfortable truths.

This role isn’t about quick fixes or ticking engagement boxes—it’s about nurturing trust, challenging old habits, and reimagining what school can be. You’ll be at the heart of a long-term transformation project, working deeply with two Lambeth schools while also contributing to a broader borough-wide initiative that invites families, staff, and communities to imagine something better—together.

At its core, this work is about shifting power. About listening with care, convening with purpose, and walking alongside parents, carers, teachers, and school leaders as they navigate what change can look like when it’s built on affirmation, curiosity, and collective responsibility.

You’ll help strengthen the connection between schools and families through sustained relationships, collective inquiry, and shared action. Some of your work will be intensive and embedded, walking alongside schools to shift culture from the inside out. Other aspects will stretch wider gathering insight, surfacing patterns, and shaping ideas that ripple beyond a single setting.

This is not a traditional outreach role. It’s connective tissue—bridging classrooms, communities, and change. You’ll be a steady presence: listening, facilitating, building trust, and helping schools reflect not just on what they do, but why.

The School & Community Engagement Partner  will report to the Head of Programmes and  the primary lead work closely with school leadership, teachers, and local organisations to transform parent-school relationships.

Main Responsibilities

1. Deepen relationships and build community

• Build consistent, trust-based relationships with parents, carers, staff, and wider community members, particularly those who have been historically marginalised by school systems

• Be a visible and approachable presence at parents’ evenings, community events, school gates, and day-to-day school life

• Support families to move from being consulted to being co-creators ensuring their insight shapes decisions, practice, and school culture

• Foster connections not just between families and schools, but across families themselves, creating the conditions for mutual support and collective action
   

2. Walk alongside schools as they shift culture

• Work closely with staff across both pilot schools supporting reflection, relationship-building, and democratic practice

• Collaborate with school leaders, governors, and the wider Class 13 team to surface insight, challenge deficit thinking, and support community-led transformation

• Contribute to family-led policy change projects, helping create space for shared decision-making and power-sharing in schools

• Support the rhythm and routines of the embedded pilot showing up consistently in school life, from attending assemblies to noticing small shifts in culture

• Lead structured interviews with teachers participating in the programme, creating a relational space to gather reflective insights using agreed guides.

3. Facilitate wider listening and engagement

• Deliver structured engagement sessions in local schools as part of the SEL ICB programme, using the Appreciative Inquiry model (training provided)

• Work with staff and parents to map what currently exists, identify challenges and possibilities, and co-develop practical, community-rooted solutions

• “Reflect on what you’re hearing and noticing, and share learning that can support change—locally and across the wider network.

4. Learn, reflect, and grow

• Participate fully in Class 13’s foundational learning programme (4 full-day sessions)

• Engage in self-directed learning as part of the ICB programme

• Contribute to monitoring, reflection, and participatory evaluation of both the embedded pilot and the wider borough programme

• Maintain accurate records of meetings, interviews, and engagement sessions, including producing clear summaries and contributing to project documentation.

• Join monthly peer forums and learning spaces across the borough to share insight, deepen practice, and support collective learning.

Skills & Experience

Essential

• A background in community engagement, education, youth work or organising—particularly with parents, carers, or families

• Strong facilitation and communication skills, with the ability to hold space for difficult conversations with care and clarity

• Deep listening skills and the ability to build relationships across difference, especially in school or public sector contexts

• Experience supporting individuals or groups to move from consultation to co-creation, shaping outcomes together

• Confidence navigating school spaces (including SLT, teachers, governors, parents, and young people)

• Strong organisational skills and comfort managing multiple priorities across different sites

• A deep commitment to equity and justice, and a willingness to reflect on your own practice

• Ability to manage and organise documentation, transcripts, and basic reporting to meet programme and funder requirements.

• Experience in conducting structured interviews or qualitative research in education, youth, or community contexts.

Desirable

• Experience working in, or alongside, schools or youth-facing institutions

• Professional training or qualifications such as teaching, social work, youth work, counselling, or therapeutic practice

• Familiarity with participatory or dialogic approaches like Appreciative Inquiry, community organising, or restorative practice

• Knowledge of how power, race, class, and other intersecting forces shape families’ experiences of school

• Multilingualism or strong cultural understanding of Lambeth’s diverse communities

Class 13’s Commitment to Equity

Class 13 is committed to creating an inclusive and diverse workplace. We actively encourage applications from individuals of all backgrounds.

We recognise the value of  lived experience,  If you meet most of the criteria but are unsure if you're the right fit, we still encourage you to apply.

We are happy to discuss and provide reasonable adjustments throughout the recruitment process to ensure accessibility.

How to Apply

To apply, please submit:

• Your CV

• A cover letter outlining your experience and suitability for the role

• A response to the following question (maximum 300 words):

Reflect on a time when a relationship, professional or personal shifted your perspective on an issue. What did you learn from that experience?
We’re asking this to understand how you approach relationships, reflection, and learning—core elements of our work at Class 13.

Please note this role is based in our Old Windsor Centre.

Our Cattery Team Leaders provides front line leadership and management to a team of staff and volunteers, ensuring first class service delivery in relation to animal welfare.
This opportunity is focused on leading the cattery team in delivering the highest standards of feline welfare, care, and enrichment. You will ensure that all cats receive compassionate, individualised care and that the team operates efficiently, safely, and in line with welfare best practices.

Overall objectives:

• To lead the Cattery team, managing, motivating, and developing staff to achieve their full potential.
• To maintain exceptional standards in husbandry and welfare.
• To effectively manage our population of cats enabling us to help as many cats as possible within our limited capacity.
• To oversee daily care routines including feeding, cleaning, and health monitoring and ensure all cats are provided with appropriate enrichment and socialisation.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
 

Closing date: Early applications are encouraged. We will close the vacancy once it is filled.
Interview date(s): We will be interviewing for this position on a rolling basis, so we would recommend applying early.

Do you thrive in a people-focused role where no two days are the same? Are you organised, empathetic, and passionate about helping others?

Citizens Advice Westminster is seeking a Client Support Administrator to be the welcoming face of our service and the first point of contact for clients and visitors. Based at our Stowe Centre office, you’ll play a vital role in ensuring the smooth running of our front-of-house operations and helping deliver high-quality, accessible support to the local community.

In this varied and people-focused role, you’ll provide a warm welcome, manage reception duties across our hubs, offer signposting support, and coordinate appointments. You’ll also handle referrals, maintain our CRM and information directories, and contribute to service innovation projects that improve the client experience.

We’re looking for someone with at least two years’ experience in a client-facing role, excellent communication and organisational skills, and confidence using digital tools such as Office 365 and CRMs. You’ll be proactive, empathetic, and committed to safeguarding, inclusion, and delivering outstanding client support.

At Citizens Advice Westminster, we’re dedicated to helping people find a way forward—whoever they are and whatever their problem. You’ll be part of a friendly, supportive team in a respected organisation that puts people first. You’ll gain hands-on experience in a dynamic and rewarding environment, making a real difference to the lives of local residents.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 05 September 2025, 12pm

Interviews: week commencing 08 September 2025
Start Date: 15 September 2025

Please note, we reserve the right to close the vacancy early if a suitable candidate is identified.