Communications Manager Jobs in London, Greater London
Could you be our new Delivery Team Senior Manager?
This is a temporary role to provide senior programme and people management for our delivery team at the British Institute of Human Rights (BIHR). The role is fixed term during our Head of Policy and Programme’s maternity leave.
BIHR is made up of a talented and experienced Delivery Team who are Human Rights Act (HRA) practice specialists. For this post we are looking for an excellent manager, committed to supporting a small, busy, expert team to deliver Human Rights Act (HRA) practice, communications and policy work.
Your operational management and strategic thinking are the primary skills and experience needed. You do not need to be a subject expert in the HRA; that is the job of our Delivery Team. You must however, like all of BIHR’s team, be a champion for our work and bring the skills, knowledge and experience needed to support our team in the planning and delivery of BIHR’s objectives
This is an exciting role for someone with established management experience in the charity/voluntary sector, with a keen interest in UK human rights.
Applying for the role
Please click on the 'Apply via Website' button (above or below) to:
- Get more information about the role, how to apply, and the selection and intterview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 12 noon on Thursday 11 July 2024; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to support people and organisations to use human rights advocacy and approaches to achieve positive social change.
The client requests no contact from agencies or media sales.
DUTIES AND RESPONSIBILITIES
Planning and Coordination
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Act as the first point of contact for Tour Managers, Agents and Artists, fielding initial production queries and questions about the venue, schedule etc.
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Support the Director, Music Programmer and Technical team in developing and maintaining excellent working relationships and clear communication channels with artists, partners, promoters, producers and other ICA departments.
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Be responsible for coordinating and communicating all pre-production and delivery requirements with in-house departments including Finance, Operations and Visitor Services, Technical, Marketing and Communications. Including, but not limited to, FOH staffing requirements, Technician requirements, Security and Cleaners.
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Work with the Technical Manager on technical and staging requirements of each event to ensure that rider specifics can be achieved within agreed budgetary parameters. Meet regularly with Technical Manager to ensure good channels of comms with tech team.
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Undertake planning and administration for own promotions, including booking hotels and travel in liaison with the artists and providing necessary transport as per contractual agreement.
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Complete Certificates of Sponsorship or Letters of Invitation for all non-EEA artists (as required) and supply info to artists who wish to apply for FEU tax exemptions/reductions as necessary.
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Order riders and booking event catering within agreed budgets, as required.
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In the instance the event is live streamed, ensure that we secure the relevant rights for broadcast.
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Liaise with programmers, promoters and internal departments to make the necessary arrangements for performance by high profile artists.
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Create Function Sheets, used to brief other internal teams, for every event.
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Coordinate and communicate event timings with the ICA Bar team, including requests for late closes and early opening.
Contracts and Budgets
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Issue approved and signed off contracts from the Music Programmer based on deal memos agreed and provided by the Music Programmer and ensure that these are confirmed, communicated, and understood by relevant parties before events are put on sale.
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Work closely with the Music Programmer to track budgets (which will be initially set by the Music Programmer) and report final figures after each event.
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Annual reporting of ticket income to PRS
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Reconcile budgets, manage post-concert settlements and ensure invoices are paid following all live events, feeding final budget figures back to the Music Programmer.
Ticket On-Sale Process
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Monitor box office sales during pre-production and provide final settlements to the Music Programmer and external promoters as required.
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Provide information and communicate arrangements for the sale of merchandise, programmes and any other ancillary commercial activity in conjunction with the Bookshop Manager.
Event Delivery
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Attend and manage on-the-day event delivery for approximately 2 shows a week (a rough estimate, although may increase or decrease at different times of the year).
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Work with the Executive Producer to produce monthly rotas for Event Supervisors to cover attendance of live events.
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When allocated and agreed with the Music Programmer, to attend and oversee rehearsals, soundchecks and performances in the ICA Theatre, acting as the first point of contact on behalf of the ICA.
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Any other appropriate duties as required by the Director and Head of Artistic Programmes. This may include occasional event management of dance and live performance projects.
PERSON REQUIREMENTS
Essential:
● Has demonstrable professional experience of coordinating live arts events to the highest standards
● Is able to work well and communicate with a wide range of people, including internal and external stakeholders
● Has an interest in and professional knowledge of working in contemporary music and performance
● Has a positive approach to work and is able to work flexibly and proactively
● Collaborative approach to team working, including the ability to forge strong relationships with colleagues across the organization
● Has experience of managing event budgets
● Is well organised, with outstanding administration and project management skills and precise attention to detail
● Can manage their own time and can demonstrate they are able to work to and meet deadlines
● Has good persuasion skills, including enabling others to meet deadlines
● Has demonstrable experience of remaining calm under pressure
● Is solutions-focussed, with a can-do attitude to resolving issues as they arise
● Has a broad knowledge and understanding of the arts sector
● Commitment to advancing equal opportunities and diversity
Desirable skills and experience:
● Experience of working in event management across the performing art forms.
● Knowledge of Artifax systems or other venue management and ticketing systems.
ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.
The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.
To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.
The key responsibilities we entrust you with
Member engagement and Community of Practice
- The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
- Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
- Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
- Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
- Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
- Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
- Support the planning, delivery, and follow-up of Data CoP events
Project support
- Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
- Support drafting and production of relevant newsletters, website articles, and report sections
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
- Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
- Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
- Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
- Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
- Attend conferences and learning events and share relevant learnings internally
- Build understanding of Community Members' and external stakeholders’ data needs and capabilities.
Information management
- Maintain resources and web pages related to data governance and information management on the ISEAL online platform
- Facilitate peer exchange and knowledge sharing on priority topics through online platform
- Manage a GitHub repository
General
- Assist and participate in discussions related to the data and information management programme
- Assist in promoting best practice in use of IT, communications and knowledge management systems
- Additional responsibilities as assigned by supervisor
Essential attributes, skills & knowledge
- Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
- Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
- Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
- Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Excellent written and spoken English
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in sustainability issues
Additionally desirable
- Experience in data collection, research, monitoring and evaluation.
- Familiarity with auditing, quality assurance, and/or traceability systems
- Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI; Geographic Information Systems (GIS)
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: August 2024
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 3-5 July
Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July
Panel interviews (Teams): w/c 15 July
Decision: by 22 July
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.
The client requests no contact from agencies or media sales.
ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 17th June 2024 at 23:59 (midnight)
Virtual interviews are scheduled to take place from w/c 24th of June, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Charity that supports the wellbeing of children are recruiting for a skilled PR and Communications Lead who will be managing the launch their brand new brand campaign! The postholder will be maximising impact through creative approaches and will deal with various stakeholders.
Your duties will include:
- To develop an innovative communications strategy for the imminent launch of a new brand campaign
- Craft a dynamic PR plan that aligns with the campaign’s objectives and ensures the campaign's core messages are conveyed accurately and engagingly
- Quickly understand campaign goals to create and implement innovative and impactful communication strategies
- Develop compelling PR materials such as press releases, media kits, and digital content
- Demonstrate creativity in messaging and tactics, ensuring adaptability across various platforms to engage diverse audiences
- Organise a campaign-related event, ensuring it is properly publicised for maximum media exposure and public engagement
- Evaluate the effectiveness of communication strategies and adjust tactics in real-time to improve campaign results
- Respond quickly to feedback
Candidate profile:
- Experience of project managing a brand campaign
- A track record of executing innovative PR strategies
- Extensive external communications / PR experience
- Excellent written and verbal communication skills
Length: 2 month contract with chance to extend
Rate: £180 per day
Hours: full time
Working Pattern: Remote (Occasional Central London Office Travel)
Job Reference: J81345
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is pleased to partner with a prestigious research institution to find a Communications and Engagement Officer for an exciting new UK initiative. This is a contract position available until March 2025.
Key Responsibilities:
- Social Media Management: Oversee and create content for the initiative’s social media channels.
- Newsletter and Email Campaigns: Write and distribute newsletters and email bulletins.
- Online Content Creation: Develop and edit tailored online content, including blog posts, to support project goals and the overall Communications and Engagement Strategy.
- Website Maintenance: Update and maintain the website, ensuring content is current, accessible, and engaging.
- Brand Alignment: Collaborate with colleagues to ensure all content aligns with the brand.
- Digital Engagement: Ensure digital engagement activities effectively contribute to the project’s success.
- Metrics Monitoring: Track social media, website, and event metrics.
- Reporting: Compile website and event metric data for monthly reports and programme evaluations, and report on the digital impact and engagement of project outputs.
- Collaboration: Coordinate with partner organisations to align communications and branding.
- Event Support: Assist in the delivery of webinars, workshops, events, and other engagement activities.
- External Engagement: Coordinate participation in external speaking engagements, proactively identifying opportunities for conferences and other events.
Person Specification:
- Strong editorial experience, including but not limited to copywriting, editing, and proofreading texts, ensuring adherence to house style and referencing standards.
- Experience of developing, implementing and measuring the success of communications campaigns.
- Experience of working with social media platforms to communicate written material, ideally academic reports or research outputs.
- Experience of working with content management systems, writing newsletters and/or other marketing content.
- Experience of working with third-party suppliers, such as creative agencies, freelancers and printing companies.
- Experience with web and social media analytics and understanding of how to monitor social media, website and event metrics.
- Events experience (supporting event logistics and delivery).
- Experience with producing and/or managing the delivery of audiovisual products, such as short videos and animations.
- Experience in science writing, copywriting or editorial.
What's on Offer:
- Immediate Start: Contract role available until March 2025.
- Competitive Salary: £39,000 - £42,000 per annum.
- Flexible Working: Hybrid model with 4 days a month in the Central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver.
Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.
Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.
If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.
We enable organisations working for social and environmental benefit to get better with data.
The client requests no contact from agencies or media sales.
Age UK is currently looking to hire a Poverty, Income and Work Policy Manager within our Influencing division on a permanent basis.
If you are seeking a rewarding role and have a passion for policy, then this may be the opportunity for you. This role has responsibility for developing Age UK's work in a variety of domains focussed on reducing poverty in later life for older people. A particular focus will be State Pensions, Social Security Benefits and the UK labour market for older people.
As a Policy Manager you will analyse public policy to make recommendations to central government, regulators and professional bodies whilst collaborating with our wider influencing teams to ensure we help older people become more financially secure in future.
This exciting opportunity would suit someone with a good understanding of the policy making system and strong proficiency in verbal and written communication.
This position offers hybrid working between home and our central London office. Currently our Policy team attend the office weekly on Wednesday's.
Internal job grade - 5L
Must haves:
* Excellent skills in policy analysis with a focus on robust evidence, understanding political and policy contexts, and finding solutions.
* Good numeracy skills, in particular analysing data to create and reinforce arguments for change.
* Excellent written communication skills with the ability to present complex issues in a persuasive accessible style to a range of different audiences.
* Good oral advocacy skills and ability to build influential relationships.
* A proactive and flexible approach, identifying and taking forward opportunities, shaping ideas, and developing partnerships.
* The ability to project manage complex influencing activities alone or with colleagues, and to manage a complex workload, set priorities and meet tight deadlines.
* The ability to assimilate new policy issues/ areas quickly, make connections between different policy areas, and initiate and frame new policy agendas.
* The skills to support and challenge internal colleagues, with self-confidence and a commitment to helping others meet shared goals
Great to Haves:
* Experience of the subject area and/or older people's issues.
* Stakeholder management.
* Advocating for policy solutions to either politicians, civil servants, regulators.
* Talking to the media and/or public speaking
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The job is flexible, although the post holder will be expected to come to the London office at least once a week, usually on a Wednesday, and have the flexibility to attend key meetings and events in London at other times (and occasionally travel in the UK).
Occasional line management, on a temporary or permanent basis of other Policy team members as required by the Head of Policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Do you want to help shape the future of a fairer and more equal United Kingdom? Are you interested in tackling tax dodging and making those with the broadest shoulders pay their fair share? Are you a savvy political operator and a confident policy shaper who would like to use these skills for building momentum for a fairer tax system and a more equal society? Then read on.
Tax Justice UK (TJ-UK) is building momentum for a fairer tax system. We want to see higher taxes on the super-rich to support quality public services and ensure the redistribution of wealth. We also want to curb tax abuse and see fair global tax rules. Tax will be high on the political agenda during a highly anticipated general election and it will be a defining issue for the incoming government. Many sectors will coalesce around the demand for investment in public services, and TJ-UK will be at the forefront of this debate.
Your role will help to win progressive tax reforms, build political support and anchor our campaigning with sound policy analysis. You don’t need a background in tax policy if you can demonstrate an ability to learn and master complex policy briefs. You do need to be hungry for change and be able to convince people in positions of power that progressive tax reform is sensible and feasible. Your policy expertise, political nouse and parliamentary knowledge will help the team to deliver change.
TJ-UK has a track record of securing campaign wins. We have built strong relationships with parliamentarians, policy makers and a network of influential think tanks and organisations. We also have excellent relationships with many influential media outlets, regularly securing extensive media coverage on tax justice issues.
We’re looking for a policy/political expert with a track record of achieving political change and a commitment to tax justice. You will be confident in shaping policy, have excellent knowledge of parliamentary procedure and be a strong team player.
If that sounds like you, we’d love to hear from you.
You will:
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Drive our advocacy, political engagement and external influencing
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Develop and coordinate policy for the organisation
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Support our campaigns
We're looking for:
- A savvy political operator
- A confident shaper of policy
- A strong team player
The client requests no contact from agencies or media sales.
CGD Europe (CGDE), an independent think tank in London, United Kingdom, seeks a highly motivated, dynamic, experienced Finance Manager to join the finance team. You will have strong financial management skills with experience in supporting grant-funded activity; be a qualified or part-qualified accountant with a strong understanding of charity accounting practices (i.e. SORP); and have excellent communication and presentation skills, both verbal and written.
This is an exciting opportunity for an experienced, proactive, detail-oriented individual to enhance the finance function and make an impactful contribution to CGD Europe’s operations and mission in international development.
You will report to the Chief Finance, Planning, and Operations Officer (CFO) and work closely with CGD Europe’s Programme Teams and outsourced accounting team, with support from the HR and Finance Coordinator.
Responsibilities include:
Finance Function
- Work with the CFO, other senior management, and programme staff to develop annual organisational budget of over £7 million
- Develop and implement financial policies, procedures, and controls to ensure efficient and effective financial management, ensuring that policies and processes are well-understood by the wider organisation
- Design, implement and manage processes to develop financial forecasts, monitor budgets and programme funds, and reconcile accounts
- Produce financial reports (inc. month-end, year-end, management accounts, budget versus actual, etc) for senior management and Board of Trustees
- Implement internal controls to safeguard assets and mitigate financial risks.
- Review and process expense claims and invoices, working with the HR and Finance Coordinator and CGD Europe’s outsourced accounting team to ensure all employees and suppliers are paid promptly and accurately, that customers are invoiced, debts chased on a timely basis
- Oversee the full functionality of applications and systems related to all financial processes, including Sage Intacct and SAP Concur
- Submission of annual P11Ds and other tax related returns to HMRC
Annual / Project Audits & Governance
- Coordinate project audits and the statutory audit process liaising with external auditors to ensure preparation, timely completion and submission of project and statutory accounts
- Assist CFO with audit(s)
- Assist the preparation of Board and Audit Committee papers
Finance Business Partnering
- Support the Programme and Institutional Advancement Teams with financial proposals, financial management and financial reporting relating to donor funds
- Establish and monitor systems and procedures to manage all contract and grant requirements
- Communicate matters relating to financial planning and operations, exchange ideas and best practice, develop excellent relationships with Programme Teams
- Ensure financial management information is presented in an accessible way and used as appropriate to monitor performance and to influence change alongside other data sources
- Work closely with Programme Teams to ensure proper allocation and utilisation of grant funds
- Develop financial reports on Sage Intacct to support Programme Teams in the financial management of their grants
Other
- Support the wider operations team and perform other duties as assigned
- Line management – While the current position does not involve line management, this managerial role may present opportunities for line management and mentoring in the future. Such responsibilities would include supervision and mentoring, providing guidance and support to facilitate the professional development of direct report(s).
Knowledge & Qualifications:
- Bachelor’s degree in Finance, Accounting or related field
- Relevant professional qualification (e.g. CIMA) in full or part
- Strong understanding of The Charities Statement of Recommended Practice (SORP)
Skills & Experience
- Experience of working in the charitable sector in the UK
- Relevant experience in a similar finance role with good attention to detail and a high level of accuracy
- Experience working with and integrating various financial systems and software programs: Sage Intacct (desirable), SAP Concur (desirable), and Salesforce (preferred)
- Experience in the development of financial systems and processes
- Experience in creating, analysing, and presenting financial information in an accessible way, using Excel and PowerPoint, to Trustees, senior management, staff members and others
- Proven ability to analyse numbers, produce budgets and forecasts, conduct variance analysis, and produce management accounts
- Proven ability to handle multiple grants simultaneously, prioritise tasks, meet tight deadlines across a wide range of activities and work under pressure
- Excellent written and verbal communication skills with the ability to communicate diplomatically in a diverse, multi-cultural environment
- Proven ability to develop positive relationships across the organisation and with external partners.
- Excellent organisational and interpersonal skills
How to Apply
Applicants should submit their resume and a statement stating how they meet the criteria for the role via CGD’s website.
It is a requirement for this role that the successful candidate has, or obtains, the right to live and work in the UK.
It is the expectation that the successful candidate will be within commutable distance to the offices based in SW1. The successful candidate will need to be in the office a minimum of two days a week.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
HE Partnerships at Unifrog
After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ global universities with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.
What you’ll do
As HE Partnerships Manager, your role is to grow our university partner numbers and support our existing university partners to get the most out of their partnership with us. A fundamental element of our work with universities is to make sure they’re adding genuine value to our student and teacher community. Your key responsibilities will include:
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Make sales to universities in the UK and around the world
You’ll set up and conduct meetings with university staff in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering, and seek to secure the university’s ongoing subscription.
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Maintain excellent relationships with existing partner universities, and secure their resubscriptions
You’ll onboard new partners, conduct regular check-in calls, and consultatively support our partner universities to make the most of their partnership with us in line with their goals. It’s crucial that you maintain a sky-high resubscription rate.
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Deliver our existing services for partner universities
Our HE offering is new and fast evolving. You’ll be involved in delivering every part of it, including:
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Insights dashboard
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Our Insights dashboard and reports use aggregated data from the Unifrog platform to uncover trends at subject and regional levels, and are designed to inform universities’ marketing, recruitment and portfolio planning. You’ll consult with partner universities to help them get the most out of their Insights dashboard, present reports to them, and identify potential upsell opportunities.
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Student fairs, college counselor networking events, and teacher conferences
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These events are a great way for our partner universities to interact with our community of students and teachers. We want our events to be useful and enjoyable for all parties. You’ll make sure your partners get involved in the events that best meet their recruitment and outreach objectives, as well as leveraging their best academics and student ambassadors to present to Unifrog students.
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Identify upsell opportunities that will help our partners to achieve their goals
You’ll seek to build relationships across different university departments, such as Marketing, International recruitment or Widening Participation, to increase our scope of work with each HE partner. Central to this will be showcasing the extra support we offer in addition to the annual subscription.
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Help develop new ways for our university partners to add and receive value
We are just getting started with how we support universities to add value for the students and teachers using the Unifrog platform, and how we support universities to receive value as well. We want you to play your part in coming up with new services we can deliver: at Unifrog we innovate quickly, and it’s everyone’s job to be creative.
What we're looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.
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Sector insight
We work with Universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.
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Attention to detail
Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE focused content.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
Working together
You’ll work alongside our three existing HE Partnership Managers, our HE Partnerships Coordinator, New Business Lead (HE and Employers), as well as people on our marketing, data analysis, and school-facing teams.
You’ll be line-managed by our Head of HE Partnerships.
Key benefits
Go to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,485 per year plus commission (OTE of £60,000), plus company wide and team-related performance bonuses. Grade B.
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Full time.
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Work remotely or in our London office.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Monday 17th June 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. Why do you want to work at Unifrog? (250 words)
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ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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iii. Tell us about a time you have either had to meet or exceed a target - what was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (5 mins).
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th June 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3000 children in 2023-24.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
For more information please visit our website and watch this short video!
Job Summary
Chapter One is seeking a West Cumbria Programme Manager who is an excellent communicator and is able to both motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around West Cumbria. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should detail:
1) Tell us about your relevant experience and why you’re interested in this role at this point in your career.
3) Explain your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
4) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
Are you a great storyteller with excellent writing skills? Do you have experience in media relations, developing relationships with journalists to secure positive media coverage? Are you passionate about gender, racial and social justice issues? Then this might just be the job for you!
This is a new role at Wen, with a focus on building Wen's in-house media relations and story gathering capacity while also getting involved in all areas of communications, particularly social media. To help you settle into the role and support your development you will receive mentoring from a PR consultant.
Part of your role will be visiting Wen's projects and events to gather content, impact stories and case studies for use in the media and on our social media channels. It will also include leading on social media day-to-day, including at Wen events, so you will need experience of running multiple social media channels efficiently.
You will have an interest in Wen’s areas of work and have an understanding of gender, racial and social justice issues at a personal and political level. You will take an inclusive, intersectional feminist and anti-racist approach to your work. This will be vital for engaging on social media and creating stories and content aligned with Wen's values.
Key information
Salary - £35,284 FTE per annum, pro rata (Grade 3)
Contract - 4 days/28 hours per week, Permanent. Tuesday is a core working day for the majority of Wen staff.
Location - Hybrid working - One day a week at Wen office in Shoreditch and/or at Wen's local hub in Mile End, London, more in-person days required on an ad-hoc basis. Occasional travel may be required.
Reporting to - Head of Communications and Engagement, Heidi Ringshaw
Deadline - Sunday 16th June 2024 at 23.59
Interviews
1st interview - Wednesday 10th July via zoom.
2nd interview - Wednesday 17th July in person in Shoreditch, East London
Key tasks
Strategic Communication: You will work with the Head of Communications and Engagement to deliver Wen’s Communications Strategy.
Content Creation: You will actively look for new content ideas and opportunities to collaborate with like-minded individuals/organisations. You will write compelling content, including press releases, articles, blogs and impact stories.
Media Relations: You will build Wen's in-house media relations capacity, to include developing and delivering media plans, cultivating relationships with journalists and securing positive media coverage in national, local and sector media. You will also brief Wen spokespeople for media opportunities and interviews.
Social Media: You will lead on the development of a social media strategy, plan and calendar, scheduling organic and paid content and campaigns. You will run Wen's social media channels , engaging with other accounts, communicating Wen’s position on relevant issues.
Digital Comms: You will support Wen's digital communications, including creating content for Wen's website and e-newsletter and help maintain and update Wen's CRM system.
This job is for you if:
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You have excellent communication skills in spoken and written English.
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You have experience working in media relations and/ or social media management.
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You have demonstrable experience developing relationships with journalists and devising and implementing media plans, to secure media coverage.
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You have experience running social media channels for an organisation or individual, able to respond to comments and proactively engage on relevant posts.
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You are able to write social media content, press releases, blogs, articles and case studies, translating complex themes into accessible content.
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You can analyse and evaluate communication performance and metrics.
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You have experience or a commitment to taking an inclusive, intersectional feminist approach to communications.
The client requests no contact from agencies or media sales.
The Mass Market team’s mission is to inspire the UK public to financially support the IRC in order to help people impacted by conflict and disaster. The main purpose of this role is to support the Director, Mass Markets UK in generating long-term sustainable growth, maximising net unrestricted revenue and developing a supporter-centric fundraising model.
As the Senior Acquisition Marketing Manager, you will be responsible for developing and leading the Acquisition strategy and programme across cause and prize-led programmes, supported by a team of three. You will be responsible for significantly growing the supporter base and meeting income targets by optimising our multi-channel cash and regular giving programmes and expanding into new products, channels and audiences. You will respond to emergency appeals led by IRC, and as a member of the Disasters Emergency Committee, ensuring speed to market and maximum net revenue are prioritised at all times.
You will be joining a team focused on excellence and growth, with significant opportunity to lead on change and drive impact.
Scope and Authority
Authority:
The post holder will have the authority to make decisions regarding acquisition operations and to make decisions and recommendations regarding strategy and long-term financial planning alongside the Director, Mass Markets UK.
Responsibility for Resources:
This position will manage and develop 3 team members, with plans to expand the team over the remaining years of the strategic plan. This position will also manage agency relationships and consultants. The post holder will be accountable for a substantial income and expenditure budget.
Key Working Relationships
Internal:
· Director, Mass Markets UK
· Senior Retention Marketing Manager
· Mass Market Global Support (Digital and Offline Acquisition)
· Data and Analytics
· Corporate Finance and Financial Planning and Analysis (FP&A)
· Gift Processing
· Comms, Digital Engagement and Creative Studio teams
· Mass Market equivalents in other markets e.g., Sweden
· Marketing Technology, Systems & Platforms teams
External:
· Fundraising consultants, agencies, and other key suppliers
KEY ACCOUNTABILITIES
Strategy and programme development (50%)
- In consultation with Director of Mass Markets, UK, lead on the development, implementation and monitoring of the UK Acquisition strategy and operational plan
· Maintain and develop a monitoring and reporting framework for acquisition activity and associated KPIs that show the performance of the acquisition strategy
- Oversee donor acquisition and revenue activities across cash, regular giving, lead gen, lottery and the mid-level portfolio
· Deliver emergency appeals both as IRC and as a member of the Disasters Emergency Committee, review and develop processes and collaborate with other departments and the DEC to ensure speed to market and maximum net revenue during activation
· Continuously assess and improve our core business and work to diversify our channel and product mix, alongside exploration of audience profiles that enable us to reach new segments of the UK public with meaningful propositions and messaging
- Be accountable for activity being produced on time, in budget and within departmental strategic objectives
- Work closely with equivalent teams in other national markets (i.e. Germany, Sweden, US, South Korea) and central support teams to ensure all engagement is coordinated, and where appropriate, synchronised.
Budgeting and planning (20%)
· Oversee the acquisition planning and budgeting process, ensuring all activity and project work is aligned with UK Mass Markets strategic objectives, is created in conjunction with Retention priorities and is balanced against team and organisational resources
· Propose investment / disinvestment where appropriate, and advise the Director of Mass Markets UK on additional long-term and short-term investment opportunities
· Balance in-year net income opportunities against multi-year investments, ensuring plans balance new donor targets with revenue generation
· Monitor the effectiveness of activities on an ongoing basis and take contingency action as appropriate to achieve monthly net income targets and return on investment
· Oversee income and expenditure tracking and manage the reconciliation and monthly variance reporting, providing commentary to the Director, Mass Markets and FP&A colleagues on a regular basis
Leadership and management (10%)
· Lead and develop the Acquisition team, ensuring performance objectives are managed throughout the year and opportunities for development and progression are identified and prioritised
· Be an active part of the UK Mass Markets management team, modelling leadership behaviours and supporting the Director, Mass Markets UK in developing a team culture of high performance, continuous improvement and constructive feedback
· Deputise for the Director, Mass Markets UK as and when required
· Work closely with the Senior Retention Marketing Manager to increase connection across Acquisition and Retention, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
· Be the acquisition expert in cross-market working groups and committees
· Manage 3rd party supplier relationships and contracts, ensuring all work carried out is to a high standard and represents good value for money
· Along with the Senior Retention Marketing manager, lead the internal gambling operations committee and be the specialist in gambling legislation and best practice for prize-led products
· Forge excellent relationships across all areas of the IRC to identify opportunities for collaboration where appropriate
· Network and build profile of the IRC-UK Mass Markets team internally and externally, and champion fundraising within the organisation
· Work closely with the creative studio to develop content that actively demonstrates our commitment to diversity, equity and inclusion guidelines and is appropriate for the UK strategy and audience
· Work with digital engagement and communications colleagues to maximise collaboration opportunities
Insight, analysis and data management (10%)
· Ensure all activity and budgetary decision making is insight driven
· Oversee detailed end of campaign reports to ensure all relevant information is documented and used to inform future activity
· Work closely with the data teams and external agencies and services in order to gain a detailed understanding of IRC supporters, both behaviourally and attitudinally, and use this insight to inform targeting and marketing activity
· Maintain an up-to-date knowledge of current GDPR legislation and ensure all acquisition activity is compliant
General (10%)
- Keep up to date with the sector developments and benchmarking in individual giving and digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator, Gambling Commission and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric
· This post may involve some national and international travel, overnight stays and very occasional working outside core office hours
· Undertake any other additional tasks as requested by the Director of Mass Markets
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
- Driven and proactive with a solutions-based attitude and the ability to motivate a team
- Strong interpersonal skills, with the ability to manage, influence and negotiate with stakeholders at all levels
· Detailed understanding of the digital fundraising environment and of managing a face-to-face and other offline channels, including agency management
· Ability to manage sophisticated budgets and performance forecasting models
· Comprehensive understanding and experience of audience segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance
· Commercial mindset, with the ability to set and evaluate short and long-term strategic objectives and pivot based on results
· Numerate with excellent data analysis and interpretation skills
· Excellent organisation and prioritisation skills, especially the ability to manage a complex, varied and substantial team workload
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Experience of leading a fast-paced, high performing team
· Senior-level experience of leading individual giving programmes, with a proven track record of successfully running a multi-product portfolio (preferably across cause and prize-led products)
· Detailed understanding of UK gambling legislation and compliance requirements relating to prize-led fundraising
· Detailed understanding and management of cash and recurring revenue business models
· Experience of taking new products to market
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences
· Experience working for a centralised, international organisation would be a strong advantage
· Experience using a CRM system.
Skills and Attributes:
· Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.