Communications manager jobs

Main purpose of post
 To provide effective administrative support across the organisation, which will
include minute taking and completion of expenses.
 Perform administrative tasks related to HR processes, to ensure the efficient
delivery of HR services and the accurate maintenance of employee records.
Requiring the candidate to be organised, detail-oriented, and able to handle
sensitive information with confidentiality.
 Work on administrative projects and time-limited pieces of work to help
improve systems and processes.
 Support colleagues from all different departments with increased activity at
key times of the year, such as fundraising campaigns i.e., Christmas campaign,
the governance meeting cycle and supporting our events.
 Providing reception cover at our Support Centre, Cavendish Centre and Charity
Hub when required.
What you do
Administration
You will support the whole organisation with a range of administrative tasks
which will include:
 Completing minutes for key meetings.
 Processing of Expenses on behalf of the Senior Leadership Team.
 Arranging room bookings both internally and externally.
 Support with co-ordinating organisation wide meetings i.e., monthly staff
meetings, away days, including booking venues and arranging catering.
 Supporting with governance committee cycles, preparing documents and
reports as required.
 Inputting data into relevant systems accurately and in a timely manner.
 Dealing with enquiries from patients, donors, supporters, service providers
and volunteers as required in a timely and effective manner.
 Provide general administrative support to the wider team as required.
 Taking donations in any of the Weston Park Cancer Charity locations.
 Support with the administration of our grants programme, including
preparing and issues letter to grant applicants as instructed, updating and
maintaining grant budget spreadsheets.
You will work on time limited ad hoc projects, which could include:
 Creating and implementing new processes, including building templates /
documentation / matrixes.
 The build-up to / during and/ or after a campaign / or event.
HR Support
You will provide support to the HR Manager which will include:
 Maintaining and update employee records.
 Assist in the recruitment processes (posting job ads, scheduling interviews,
communicating with candidates).

 Support with preparing HR documents, such as onboarding paperwork, and
employee letters.
 Coordinate new hire onboarding and offboarding processes.
 Organize training sessions and maintain training records.
 Assist with HR projects such as employee engagement programs.
Cover Support
You may be asked to provide cover on the front of desks of one of our sites:
Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road
or Cavendish Centre, Wilkinson Street which will include:
 Meeting and greeting visitors including supporters and patients and acting as
their first point of contact for any queries.
 Dealing with telephone, email and postal enquiries across the organisation
 During cover period, you may be required to open and close the patient
spaces, as part of a wider team rota.
 Booking in and logging patients onto the relevant records and databases to
provide accurate data.
 Sending appointment reminder calls/texts/letters to clients as required.
 Co-ordinating the Transport service, including supporting and co-ordinating
the volunteer drivers.
 Managing the consumables within this patient space and ordering
replacement stock as and when required.
The job description is not an exhaustive list of all duties required of the postholder.

Join the V&A East launch team 

We’re seeking a Senior Campaign Delivery and Channel Manager for the landmark opening of V&A East Museum and debut exhibition The Music Is Black. Sitting within the V&A’s Marketing team, you'll act as the linchpin of this complex, high-profile launch, with a remit to ensure resources are maximised and campaigns are delivered strategically, creatively, and effectively across all channels to meet audience and commercial goals.​

About the V&A

The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.

Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. 

Are you a qualified or part qualified finance professional with a passion for process improvement and a commitment to people management?

Goodman Masson are working with an international non-governmental organization (INGO) based in Milton Keynes to recruit for a Finance Manager to sitting in their Financial Accounting team.

This is a crucial role for maintaining a robust financial control environment and ensuring the accuracy and timeliness of all financial data and services for the organisation. If you are a proactive leader with experience in accounting systems and thrive in a dynamic environment, we encourage you to apply.

The Role

Reporting to the Financial Controller, you will be instrumental in executing monthly accounting and control activities. Your key focus will be on leading and coaching a team of three, while driving continuous improvement and automation within financial processes.

Key Responsibilities:

• Proactively managing all monthly financial accounting and control activities, including month-end close, accounts payable/receivable, intercompany, and payroll/income reconciliations.
• Line managing, and performance managing a team of three, providing coaching and development.
• Designing, simplifying, and implementing control activities to strengthen the organization's financial control environment.
• Leading and executing continuous process improvement and automation initiatives within the Finance team.
• Assisting with the year-end audit process and building effective relationships with external auditors.
• Deputising for the Financial Controller as required.

Essential Requirements:

• Qualified Accountant OR actively studying a professional accounting qualification (e.g., ACA, ACMA, ACCA).
• Demonstrable experience of leading, managing, and inspiring teams within a financial support function.
• Previous practical experience with Dynamics Business Central accounting system.
• Experience in engaging and leading process improvement and automation activity, particularly related to financial accounting systems.
• Strong communication skills and the ability to work collaboratively with both internal and external stakeholders (e.g., budget holders, auditors).
• Active Christian Faith (This is an Occupational Requirement).

Desirable

• Familiarity with project/fund accounting.

Salary range is £45,000 - £50,000 depending on experience + 7% employer pension contributions. The role will be based in Milton Keynes with hybrid working (2 days per week in the office)

Candidates will need to be available to start from December at the latest.

Applications will be reviewed on a rolling basis, therefore please apply ASAP to ensure your details are considered.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

• The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon. 

• Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.

About you

• A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
• Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
• Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
• A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You  

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

With a closing date of 26 October 2025, all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 05 November 2025.

During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance. 

Please allow one hour for the interview process.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious

Salary: £35,000 – £40,000 
Contract: Permanent, Full-time
Location: London Hybrid 
Closing date: 10th October

We’re excited to be working on a brand-new Fundraising Manager role with an amazing conservation charity that’s protecting endangered species and wild habitats across Africa and Asia.

You will play a key role in building and managing relationships with high-net-worth individuals, charitable family trusts and foundations, and corporate partners. From identifying prospects and developing tailored proposals, to making personal asks and delivering excellent stewardship, you’ll lead the full supporter journey.

This is a fantastic opportunity for someone with experience in high-value fundraising who’s ready to take the next step. Whether you’re looking to build on existing skills or take ownership of a growing income stream, this role offers the chance to shape strategy, lead on relationship development, and make a real impact.

To be successful in this role, you will need:

• Proven experience in fundraising from high-net-worth individuals or family trusts and foundations or corporates
• Strong relationship-building and communication skills, with the ability to engage and inspire through storytelling
• A collaborative approach and the ability to work independently, manage deadlines and deliver high-quality proposals

If you would like to have an informal discussion, please give us a call and ask to speak to Emma quoting reference 2701EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserves the right to end the application period sooner.

· Are you passionate about helping community organisations thrive?

· Do you have a flair for fundraising and building partnerships?

· Are you organised, creative, and driven by making a lasting difference in Birmingham’s communities?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are now looking for an Income Generation Manager to join our team, on a 12 month fixed term contract. This is an exciting opportunity for someone who understands the importance of sustainable funding and wants to use their skills to make a real difference. In this role, you will provide targeted support to community organisations and community-led libraries across Birmingham, helping them to develop their fundraising skills and build long-term financial resilience.

You will deliver bespoke support, workshops, and resources designed to improve income generation across the sector. Working closely with organisations, you will help identify and secure suitable funding opportunities through bid writing, applications to trusts and foundations, and developing other income streams such as events, sponsorship and corporate partnerships. You will also take a hands-on approach to achieving agreed income targets — around £200,000 in the first year, rising to £500,000 within 18 months.

Collaboration is at the heart of this role. You will work with Birmingham City Council and other strategic partners to ensure our support aligns with city-wide priorities, while also building strong relationships with funders and networks to open up new opportunities for community groups. Alongside this, you will monitor outcomes and report on the impact of your work, maintaining accurate records and producing reports that highlight progress and learning across the programme.

To succeed in this role, you will need to bring proven experience in fundraising or income generation, ideally within the voluntary and community sector. You will have excellent communication and organisational skills, strong attention to detail, and the ability to write compelling bids and proposals. You will be confident working independently while also being an enthusiastic collaborator who thrives on building partnerships. Above all, you will be passionate about supporting community organisations and committed to equity, diversity and inclusion in all aspects of your work.

Closing date for applications – Wednesday 22 October 2025 at 10am

Interviews to take place – Thursday 6th November, in person

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

Are you a sustainably-minded leader with a passion for Early Years? We need you!

As Project Manager for My Nature Play, you will play a pivotal role in delivering one of LtL’s most ambitious and exciting Early Years projects. You will coordinate a national delivery team from our England or Scotland office, manage staff and LtL accredited network, support evaluation, and ensure that the project achieves measurable impact for practitioners, children and families. 

You will need:  

• Experience of managing large-scale, multi-site or multi-partner projects (ideally within education, environment or charity sectors).

• A passion for the importance of Early Years.

• Strong understanding of project planning, delivery and reporting processes.

• Excellent organisational skills and attention to detail, with the ability to manage complex timelines and multiple priorities.

• Experience of monitoring and evaluation, including data collection and reporting.

• Excellent written and verbal communication skills, able to engage diverse audiences.

• Strong partnership and relationship-building skills.

• Experience of working / qualification in yearly years education, Family work or play work

• Commitment to the highest level of safeguarding and a clear DBS or PVG check.

• Ability to travel across the UK, including overnight stays, and work occasional evenings.

If you don’t have meet all the criteria outlined but feel it could be the role for you, talk to us! 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

We are seeking a proactive and highly organised Education, Training & Events Manager to develop and deliver professional education opportunities that raise awareness of bladder health and improve care.

You will take ownership of our calendar of study days, annual conference, and our webinar programme, while building strong partnerships with external organisations. The role also includes shaping and managing digital learning resources, enabling professionals to access high-quality training and educational content beyond live events. This is a new and exciting role with scope to grow, innovate, and expand our educational impact across a range of audiences including urologists, GPs, physiotherapists, urology nurses, occupational therapists, and addiction teams. For the right candidate, there is real opportunity to shape how Bladder Health UK delivers education in the future and to build your own profile in the healthcare education space.

Key Responsibilities

Event Management

• Plan and deliver 2-3 in-person Study Days and 1 main conference per year tailored to healthcare professionals 

• Develop and run a new “Skills Day” with practical, hands-on training elements

• Manage all logistics: venues, registrations, speakers, sponsorships, delegate materials

• Deliver regular online webinars with healthcare professionals and patients (with support from the team)

• Work with the team to evaluate events and ensure content is of consistently high quality

• Draw on support from our specialist nurse (available to support you a few hours a week) for programme planning and clinical input

• Coordinate additional support from volunteers or interns where appropriate

• Plan and deliver an annual fundraising event 

• Plan an annual online or in-person sufferer education day 

Partnership Development

• Research, approach, and secure corporate sponsors and exhibitors to support BHUK’s education events, ensuring income targets are met and relationships are managed professionally

• Build relationships with professional bodies, NHS trusts, charities and training providers

• Explore joint training opportunities with aligned charities and organisations (e.g. MS Society, Parkinson’s UK, Spinal Injuries Association)

• Help extend Bladder Health UK’s educational reach into multidisciplinary networks and new regions

• Develop your own expertise and network in healthcare education by representing BHUK at external events and conferences

Digital Learning & Resources

• Coordinate the recording, storage, and structured access to educational sessions

• Repurpose content from events into shorter resources (e.g. videos, guides, modules) for ongoing professional development

• Research and recommend suitable platforms or tools for hosting digital learning resources

• Work closely with the team to promote access and increase engagement

Marketing & Communications

• Support promotion of all education events through email, social media, listings and partner channels

• Develop event materials such as agendas, speaker packs, certificates, and feedback forms

• Monitor attendance, engagement, and feedback to support continuous improvement

Person Specification

Essential:

• Proven experience in delivering professional or CPD-accredited events (virtual and in-person)

• Strong planning, organisational, and project management skills

• Excellent communication skills – confident engaging with healthcare audiences and sponsors

• Competence with digital tools (e.g. Zoom, Eventbrite/Humanitix, Canva, etc. or willing to learn)

• Ability to work independently within a small, collaborative team

• Experience working with corporate partners, including sponsorship or exhibition sales

Desirable:

• Knowledge or experience in healthcare, particularly urology, bladder health, or continence care

• Experience with digital learning tools, e-learning platforms, or LMS

• Understanding of CPD/accreditation processes

• Experience in securing new sponsorships 

This is a permanent, hybrid role. Remote would be considered but you must be able to attend events across the UK (some overnight travel may be required).

Groundswell is a sector leader in participation, and our culture is built around the fact that over 65% of our staff have lived experience of homelessness or related experience. Our organisation benefits from a huge range of lived and learned experience and skills, and prides itself on ensuring our people and their experience and skills are at the heart of our organisation’s culture, delivery, and development. 

Our organisation has grown substantially over the last five years, to a staff team of around 40 people, growing from being London-based to having staff across England, and the world-wide transition from purely office-based to hybrid working for most staff members. 

We have been working hard to incorporate Trauma Informed Care Principles and a person-centred approach into our People function, while also building strong administrative practices, and we are looking for the right person to maintain these practices across the coming year in this maternity cover role. There are several projects that we have outlined as priorities for the coming year, including the streamlining and accessibility of our staff resources and the development of effective induction and onboarding practices and resources.

This is an exciting opportunity for someone who wants to develop their HR experience in a truly pioneering organisation, where lived experience and participation are key priorities. We’re looking for someone who has a solid grounding in employment legislation and best practice, which they are able to tailor to the circumstances and the individual they are supporting, while maintaining clear communication and effective People operations.  

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

The Research & Impact Manager plays a vital role in our team, with a broad scope to get to the heart of, and tell the story of, our impact through quantitative and qualitative data. Your role is essential in providing insights and conclusions that critique and strengthen our theory of change and inform programme development. You will also increase our credibility with supporters through robustly-evidenced reporting, and inform the development of our policy and influencing work.

This is a role which encompasses both big picture thinking and detailed design and implementation. You will oversee monitoring and evaluation projects across Tender, engaging stakeholders within and outside the charity. You will also provide research-based advice and expertise to internal teams, using your insights to help inform and develop practice.

Your expertise will strengthen the impact we have on over 30,000 young people every year and play a crucial role in raising the funding needed to continue delivering this work.

Role Purpose

The main purposes of the Corporate Partnerships Officer role are:

• Managing the continually improving the digital systems to improve Tender’s monitoring and evaluation structures and procedures
• Leading the development and implementation of monitoring and evaluation frameworks and processes across Tender, with the support of the COO
• Distilling learning from Tender’s work and wider research into key insights to inform ongoing service improvement, new initiatives, policy work, profile-raising and income generation
• Conducting research into arts-based and other interventions to prevent violence against women and girls (VAWG) and applying insights to improve Tender’s work

Essential knowledge and experience

• Understanding of impact measurement and evaluation, applying appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level
• Understanding of quantitative and qualitative research techniques and comfortable using them to gather relevant data
• Understanding of the use of theories of change and outcomes frameworks
• Advanced proficiency in office and CRM software, in particular Excel, PowerPoint and Salesforce
• Advanced proficiency in Power BI
• Experience of data administration and analytics, sometimes from disjointed data sets, with the ability to produce high-quality outputs to clearly explain findings
• Experience of responding to and managing customer expectations, tailoring approach to the needs of the customer and developing new and innovative options
• Experience of building and maintaining successful relationships with diverse range of partners across corporate, public, and third sectors

Digital Marketing Executive

Job reference - REQ004503

£31,699 a year

London E15 2GW / Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a motivated and creative digital marketer to join Scope at an exciting time. This varied role will support the planning and delivery of campaigns across digital channels, helping us reach new audiences, grow our income, and raise awareness of our mission.

Permanent, full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

As Digital Marketing Executive, you will play a key role in delivering Scope’s integrated digital campaigns. You will work across paid media, social, search, display, email, SEO, and influencer activity, bringing campaigns to life and making sure they are accessible and inclusive.

You will:

· Support the planning, setup and delivery of campaigns across multiple channels.

· Test and improve online content, landing pages, and user journeys.

· Collect and analyse campaign data, and share clear insights.

· Provide advice, training and support to colleagues across Services, Communications, Retail and Fundraising.

· Play an active role in our Digital Growth Team, helping Scope reach and inspire more people online.

· Make sure all digital activity is accessible, on-brand, and high quality.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who:

· Has experience supporting digital campaigns across channels such as paid search, paid social, and email.

· Understands how to use digital activity to grow income, awareness, and impact.

· Can analyse campaign data and share clear, actionable insights.

· Can write accessible content and copy, and brief creative teams.

· Understands digital accessibility standards and applies them in their work.

· Has knowledge of tools such as Google Ads, Meta, TikTok, Google Analytics (GA4), SEO and UX best practice.

· Is organised, detail-focused, and able to manage more than one project at a time.

It’s great (but not essential) if you also have:

· Experience working in the charity or not-for-profit sector.

· Knowledge of the Social Model of Disability.

· Experience with tools such as Looker Studio, Dotdigital, Mailchimp, SEMrush, or Canva.

· An interest in influencer marketing, user-generated content, or using AI and automation tools.

We welcome applications from people with lived experience of disability and from all backgrounds. Please give examples in your application to show how you meet the criteria.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website and apply online.

Closing date for applications: 11:59pm GMT, Monday 27 October 2025.

Expected start date: This role is expected to start in January 2026

ABOUT US

The WHO Foundation (WHOF), launched in May 2020 and headquartered in Geneva, was created as an independent Swiss foundation affiliated with but independent of WHO. Its mission is to mobilize greater private capital and partnership to advance the mission of the World Health Organization (WHO), enabling catalytic impact on the people whose lives rely on WHO’s work and facilitating innovation to maximize the impact of the resources we invest.

WHO plays a singular role in leading the global health ecosystem, acting as a first-responder to health crises — including the current conflict in Ukraine and on behalf of the 15+ million people in urgent need of aid in Horn of Africa; producing technical guidelines and tools to prevent and treat disease; and acting as a country-level convener with an unparalleled level of trust. The crises of the 21st century, including COVID-19, have made clear both the inequity of access to effective and affordable healthcare and the indispensable role of WHO. Yet WHO lacks sufficient resources to fulfill its mandate. And, beyond funding, its vision cannot be achieved by the public sector alone.

The WHO Foundation was therefore created as an independent Swiss foundation affiliated with but independent of WHO to marshal new resources from philanthropists, foundations, businesses, and individuals to support its mission: promote health, keep the world safe, and serve the vulnerable, while protecting the neutrality and independence of WHO as the world’s leading health authority. WHOF is a nexus for unique opportunities in global health, facilitating game-changing opportunities between the private sector and WHO. Our focus is on mobilizing grant income, shared value partnerships, and investment to power WHO’s work.

PURPOSE

The Fundraising Database Manager will support the Development team by overseeing and managing fundraising data analytics and reporting management, data systems, and related processes, to ensure alignment with the WHO Foundation’s strategic goals and data driven decision making. Our data analytics and reporting framework is at a foundational stage and requires development from the ground up, including the implementation of meaningful reporting and insights—making this role critical to its success.

REPORTS TO

The Fundraising Database Manager will report to the Head of Development Operations at the WHO Foundation.

KEY RESPONSIBILITIES

Data Management: 

• Administer and maintain the integrity of the data inputted into WHO Foundation’s CRM (Salesforce) and ensure fundraising data records are accurate and up-to-date. 

• Work closely with the Operations PMO office and the IT manager, which oversees the overall consistency of the information systems architecture to  ensure that Salesforce functionality meet the Foundation’s fundraising needs,

• Ensure that Salesforce is utilised effectively to fully meet the Foundation’s needs, as well as identifying areas for further process development.

• Demonstrate the ability to clean, format, and import data into Salesforce, using input obtained from team members across the Foundation in a timely and efficient manner.

• Liaise with the Operations PMO lead and external consultants and suppliers to support integrations with other fundraising platforms or other services when required.

• Regularly review and update existing data management processes and procedures.

• Provide ongoing training and develop training materials for Foundation newcomers and team members on the effective use of Salesforce and other relevant data procedures, ensuring adoption of best practices.

• Work closely with the Prospect Research team to implement a successful Prospect Management System within the CRM 

• Manages, troubleshoots, and works to resolve data analysis, reporting and systems issues and complexities as it relates to the Development team or data

• Facilitate discussions between leadership, fundraisers, WHO leadership and other stakeholders to identify needs and develop data structures and a salesforce environment that will support solutions and more effective fundraising.

Reporting and Insights: 

• Design and maintain a suite of Salesforce dashboards that provide real-time visibility into fundraising performance, pipeline health, and key KPIs.

• Deliver accurate and timely reporting - both regular and ad-hoc - for senior leadership, fundraisers, and operations teams.

• Develop and refine reporting mechanisms that inform the strategic planning of the EMT, Board, WHO colleagues, Development and Operations team.

• Create complex queries and supporter data selections to meet the needs of fundraising, stewardship, and communications functions.

• Implement and manage data hygiene reporting, regularly monitoring database integrity, sharing insights with colleagues, and partnering with them to strengthen data quality across the Foundation.

Gift Processing:

• Ensure that the rules defined for cultivation processes are applied consistently by all fundraisers and partner with the Finance team to ensure reconciliation with our financial accounts.

• Work closely with the Legal function to ensure accurate donor research records and due diligence are properly conducted and recorded. 

• Conduct quality checks to ensure the Foundation maintains accurate electronic records within the CRM of all gifts made to the Foundation, including the storage of important documents such as gift agreements and due diligence reports (liaising with the Legal team), which pertain to the Foundation’s relationship with our supporters and stakeholders. 

• Work with the Ops teams to manage an effective system for tracking overdue/outstanding pledge instalments and payments for the Foundation to be followed up.

PROFILE

• Bachelor's degree in any academic field. 

• Minimum of 7+ years of relevant professional experience in a Database Management role within a fundraising organization.

• Agile and IT-savvy approach with a demonstrable record of success in working with CRMs. Candidates with significant experience in Salesforce preferred.

• Experience of relationship building and management with various stakeholders internally and externally.

• Demonstrated success in building data analytics and reporting frameworks to support fundraising pipelines and reporting.

• Strong stakeholder engagement skills; able to translate diverse needs into effective technical solutions.

• Experience training colleagues, developing process documentation, and managing projects

• Excellent written and verbal communication skills in English; knowledge of French or other UN languages is an asset.

• Detail-oriented, organized, and adaptable, with the ability to prioritize multiple tasks in a fast-paced environment.

• Familiarity with data privacy, GDPR and compliance in global fundraising context

WHAT WE OFFER

• Rewarding work in a dynamic non-profit environment

• A collaborative workplace within a multicultural team

• An agile and flexible environment 

ADDITIONAL INFORMATION

• Type of contract: Permanent contract 

• Location: Ideally Based in Geneva,  though other locations may be possible

• Working rate: 100%

• Deadline for application: 22.10.2025

The WHO Foundation puts equity at the center of all its work and is committed to building, fostering, and preserving a culture of diversity, equity, and inclusion. Employment and advancement opportunities are based upon individual qualifications, regardless of gender, color, gender identity, ethnicity, disability, nationality, cultural & religious background, beliefs, socioeconomic status, sexual orientation, and marital status. We encourage candidates from all backgrounds to apply.