Communications officer jobs in london

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

Senior Marketing & Communications Officer

The Science Council is seeking a dynamic Senior Marketing and Communications Officer to join its engagement and policy team. The post-holder will be responsible for leading and executing impactful communications and marketing initiatives with our members and external stakeholders. The role is pivotal in shaping the organisation’s voice, enhancing brand visibility, and driving engagement across multiple platforms.  

The Science Council is a charity and membership organisation that brings the science professions together and provides professional registration for scientists, science technicians and science teachers. Engaging with member organisations, potential members, science employers, partner organisations and others is central to all our work. The engagement team makes sure that we communicate with them effectively, host events that are relevant to them, have influence on their behalf, and help them improve equity, diversity and inclusion.

Summary of role

Salary: £34-36k

Working hours: Full-time, 35 hours per week (we will consider flexible working)

Contract: Permanent

Location: Science Council Offices, London (Hybrid)

Benefits 

• 5% employer pension contribution.
• 25 days annual holiday and public holidays, plus Science Council closure days between Christmas and New Year.

The role

This is a great opportunity to make your mark on delivering the Science Council’s strategy, using the full range of your marketing and communications skills. 

We are looking for a strategic thinker who focuses on hands-on execution, can multitask effectively, and is passionate about delivering results. 

Reporting to the Head of Engagement & Policy, you will be: 

• Implementing the marketing and communications strategy 
• Building and maintaining relationships with marketing and communications contacts at members' organisations to collaborate on activities
• Leading the creation of high-quality content for the website, newsletters, case studies, and our social media channels 
• Oversee brand and key messaging 
• Provide design support to teams and produce new materials for external communications 
• Oversee the development of our new website and manage our social media channels to increase following and engagement 

For full role responsibilities and person specification, please download the JD/PS. 

As a member of the Science Council team, you will provide excellent customer service, work with and support colleagues across the organisation, promote and uphold professional standards, and demonstrate exemplary commitment to equity, diversity and inclusion.

In return, you will be welcomed into a friendly and dedicated team of staff and volunteers. You will be provided with the support, training and development you need to do your job. You will benefit from a flexible and inclusive approach to work.

How to apply

Please submit both a succinct CV (maximum 3 pages) and a personal statement (maximum 2 pages) that explains how you meet the essential criteria that are labelled as being assessed at the application stage. Apply via our portal by 17th November at 9am. 

Interviews to be held 2nd December onsite at Science Council Offices, London. 

Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.

REF-224 809

About you

Are you passionate about educational opportunities for young people, especially those living in Inner London?

Do you have the communications skills and experience to manage our communications and help us grow our reach? 

Would you thrive working as part of a small, creative and dynamic team that is committed to being inclusive, innovative, optimistic and approachable? 

If so, then you might be the right person to come and join The Portal Trust as we start the implementation of a new five-year strategy which will ensure that our work meets the ever-changing needs of young people in inner London. 

About the Portal Trust

Our mission is to support educational opportunities for young people. We make grants to charities, schools and other organisations to enable them to help young people to fulfil their potential. Over the last six years we have given away around £34 million, creating a lasting impact on the lives of thousands of young people. Our new strategy will enable us to do even more. 

You can find out more by looking at our Impact Report (on the Trust's website, under About us -> Publications) which will give you an idea of the kinds of activities and work we support. 

About the role

As we embark on this exciting new phase, this role offers the opportunity to refine and implement our Communications Plan, which aims to enhance our visibility, influence and engagement with key audiences. 

The Communication Officer will create lively, meaningful content for a range of communications tools and will work on our growing reach. They will build strong relationships with a range of people and organisations, including our grantee organisations. 

They will also champion our key messaging, brand and style guidelines, ensuring we always speak consistently and purposefully. 

If this sounds like a role you’d thrive in, and work you can feel passionate about, then please find out more by looking at the Candidate Information Pack (click on Apply then download from the link).

Are you a creative communicator with a passion for storytelling and stakeholder engagement?

We are delighted to be supporting a national early years charity who are looking to appoint a Communications Officer to their central team. This is a permanent, full-time role (35 hours per week), offered on a hybrid basis with one day a week in their London office and occasional travel to programme sites in Stoke-on-Trent and Redcar & Cleveland. 

The organisation’s vision is for all children to the strong foundations they need for life and learning. They work with families, communities and partners to improve support for children in their early years, to bring together communities and to create a more joined-up early years system. This is an exciting time to join, as they have just launched a nw programme in Middlesbrough and are set to launch another in Scotland.

As Communications Officer, you will play a key role in raising awareness of the organisation’s work with national partners and stakeholders. Reporting to the Senior Communications Manager, you will be responsible for developing engaging content across a range of channels, from newsletters and blogs to films, infographics and social media. You will work closely with colleagues across the organisation and regional teams to identify compelling stories, demonstrate impact, and inspire collaboration.

To be successful within this role, you will be an excellent communicator with proven experience in content creation and copywriting. You will have strong editorial skills, with the ability to adapt your writing for a variety of audiences and platforms. You will be highly organised, with excellent project management skills and the ability to prioritise work to meet deadlines. You will enjoy working as part of a team but will also be confident working independently and using your initiative. You will have strong interpersonal skills, with the ability to build relationships across different teams and locations, and a genuine interest in making a difference in the early years sector.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Are you a communications leader passionate about inspiring and connecting people?
We’re looking for an experienced communications expert to lead our Internal Communications team, delivering engaging content and communications that focus on storytelling to inspire and inform colleagues across the organisation. This role will lead the team and support a culture of collaboration where we celebrate success as we deliver our ambitious strategy to have the greatest impact for dogs.   

What does this role do?
As an Internal Communications Lead, you will:  

• lead the development and delivery of an exciting, clear, engaging internal communications strategy and plan that aligns with organisational priorities and operational plans whilst building a consistent brand experience across our touchpoints,
• lead and inspire a team of internal communications professionals, fostering creativity, storytelling and high performance,
• build strong relationships with senior leaders and key stakeholders, ensuring consistent, effective messaging across the organisation that tells the story of our people and dogs, our plans and the ways we work,
• oversee the creation and delivery of high-quality, audience-focused inspiring and compelling content across a range of internal channels and formats,
• drive continuous improvement through effective measurement, insight and innovation,
• lead on internal communications during times of crisis or serious issues affecting our staff. 

Interviews for this role are provisionally scheduled for 12th November 2025.

Could this be you?
We are looking for an experienced internal communications leader with a proven track record in delivering impactful multi-channel campaigns, crisis and change communications. You will be a confident people manager with strong stakeholder management skills, able to influence senior leaders and lead high-performing teams while managing complex projects and budgets with creativity and resilience. 

What does this team do?
Sitting in the wider Marketing and Communications Division, the Communications department plays a critical role in building the Dogs Trust brand and driving engagement with its mission to help dogs when they need us most. Communications is a dynamic team encompassing Brand, Content, and Internal Communications. The team bring together our organisational strategy and work, our people and our external communications behind one central brand idea.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Senior Media and Communications Officer/ Media and Communications Officer
The Talent Set are delighted to be working with a leading membership body to recruit 2 fantastic positions - a Senior Media and Communications Officer and Media and Communications Officer. Both opportunities are 6-month contract positions starting as soon as possible.

Role Overview
Both opportunities will support the College’s proactive media and communications work to improve awareness and recognition of the College’s role. Working within the Department of Strategic Communications, the postholders will create engaging content, identify media opportunities, and collaborate across teams to strengthen the College’s reputation and influence. Depending on experience, responsibilities may include leading proactive campaigns or supporting day-to-day media activity and project delivery.

Key Responsibilities

· Liaise with and respond to enquiries from media, individuals and other organisations.

· Lead in the delivery of proactive media and communications strategy to both external audiences and membership. This should include storytelling, developing campaigns and influencer and lived experience engagement.

· Work with the Media and Communications Manager and Head of External Affairs to devise new comms strategies, both proactive and reactive, that are aligned with the College’s priorities to maximise existing and potential opportunities.

· Develop multi-channel content to help push messaging, ensuring it is sensitive to the College positioning, reflect strategic priorities, and helps further the aim of influencing policy and decision making.

· Monitor the media to identify appropriate opportunities, from major Government announcements and high-profile policy issues to awareness weeks and news planning events.

· Write press releases, supported by senior press officer and media manager (if Media and Communications Officer position).

· Proactively generate story ideas.

Person Specification

· Journalist/experience of journalism actively working in the media with Public relations/press experience.

· Good news sense and understanding of how the media works and how to make an impact.

· Ability to efficiently draft accurate press releases and other written materials.

· Experience creating the media and communications strategy for proactive campaigns.

· Experience of responding quickly and agilely to media requests.

· Team player, with the confidence to take the lead when necessary.

What’s on Offer
Salary:

Senior Media and Communications Officer – £41,574 - £46,547 day rate equivalent.

Media and Communications Officer - £29,768 - £31,876 day rate equivalent.

Location: Hybrid working from their London office 2 days per week.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is seeking an interim Media and Communications Officer, for 6 months, full time, on a hybrid basis with 2dpw in the London office, starting 17th November. 

Focus area:

To work across the communications sections of the Department of Strategic Communications. 

To help make the case in the media of the need for better treatment for people with a mental illness. 
To work across the media and communications team in the external affairs section, working on the news desk and given responsibility for specific projects as well as supporting the team with day to day communications tasks.
To have the following key responsibilities to support the media team in order to build and maintain the reputation of the organisation.

Experience:

Experience of working in communications or policy

Experience of writing for the media Strong understanding of current affairs and political processes

Creative person willing to come up with ideas and to “go the extra mile” to deliver tasks and projects

Basic knowledge and understanding of social media platforms

Experience of responding quickly and agilely to media requests

Experience of computer programmes including (Excel, Word and Photoshop)

If you are interested in finding out more about this exciting opportunity, please apply for further details. 

Wildlife & Countryside Link is a coalition of 90 nature charities. We are looking for someone with creativity, wit and a great eye for detail to support our social media and communications.

Anti-environmental voices are growing louder, but we need our call for environmental action to reach the public and policymakers more clearly than ever. Do you have the great writing, excellent people skills and digital know-how to help us swing the balance and make sure nature cuts through?

You would be joining a small, dynamic Link team, working with partners from across the nature charity sector and beyond. You would play a central role in developing and growing Link’s own public digital voice and in coordinating and empowering our members in their own communications. Please do apply if you would like to be at the forefront of nature-campaigning in the UK.

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025. Interviews will take place w/c the 10th November 2025.

We are looking for an experienced Senior Communications and Media Officer to join a fantastic research institution for a 9 month contract. This is a varied role that combines media engagement, content creation, and strategic communications. The Senior Communications and Media officer will help raise the profile of our organisation, strengthen stakeholder relationships, and ensure our work is communicated clearly, consistently, and with impact.

Role Responsibilities

• Develop and implement media and communications strategies to support organisational objectives.
• Build and maintain strong working relationships with journalists, editors, and other media contacts.
• Secure proactive and reactive media coverage that informs, influences, and engages key audiences.
• Draft high-quality written materials, including press releases, blogs, articles, speeches, and digital content.
• Provide advice and support to spokespeople, ensuring effective media engagement and interview preparation.
• Oversee digital channels, including website updates and social media content, ensuring relevance and accessibility.
• Edit and refine communications outputs to maintain clarity, accuracy, and consistency in tone of voice.
• Monitor potential reputational risks and support senior colleagues with crisis communications.
• Work collaboratively across teams to ensure research, insights, and messaging are effectively communicated.

Key Specification

• Demonstrable experience in generating media coverage and building relationships with journalists.
• Strong writing and editing skills, with the ability to adapt content for different audiences and formats.
• Proven ability to deliver communications strategies that achieve measurable impact.
• Excellent organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong digital skills, including experience with social media management and website content systems.
• Confident communicator with strong interpersonal skills and the ability to influence at all levels.
• Flexible, proactive, and able to work independently as well as part of a team.
• An interest in policy, research, or social issues would be an advantage.

What’s on Offer:

• A 9-month contract role with a fantastic research institution
• Hybrid working 3 days a week in a London office
• £158-£177 per day + daily holiday pay

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill has an amazing opportunity, for an experience Senior Media and Communications Officer, to join a membership/ health organisations, so 6 months on a full time, hybrid basis, with 2dpw in the office in London, and 3 from home. 

Main scope of the role

Lead on proactive media and communications to improve awareness of the organisations work.

Responsible for developing creative and engaging written, visual and audio content to deliver the proactive media and communications activities. 
 

Identify proactive media opportunities and collaborate with teams across the organisation, including officers, members, experts by experience, internal and external stakeholders, teams and staff, to build positioning, expertise and credibility in their communications.

Alongside meeting journalists, develop a network of credible contacts to work with on media and communications projects and attending events, key meetings, briefings and interviews.

Experience:

Journalist/experience of journalism actively working in the media with Public relations/press experience

Good news sense and understanding of how the media works and how to make an impact

Ability and willingness to work under pressure to tight deadlines in a fast- paced busy press office

Understanding of the prioritisation of news stories and responses and how to identify the correct news stories

Ability to efficiently draft accurate press releases and other written materials

Knowledge and understanding of media distribution tools

Experience creating the media and communications strategy for proactive campaigns

Knowledge and understanding of social media platforms and their respective participants (Facebook, YouTube, Twitter, Instagram, Flickr etc.) and how they can be deployed in different scenarios

If you are interested in finding out more about this opportunity, please apply for more information.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.  They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

About the role:

We are looking for an enthusiastic and organised individual to join our small and dedicated team on a fixed term contract of 5 months, to be the first point of contact for our supporters and donors — helping to grow, inspire, and retain our community of givers.

In this role, you will:

• Engage and inspire supporters – be the first point of contact for donors, providing excellent supporter care and building lasting relationships.
• Deliver exceptional supporter journeys – manage and grow our community of regular donors through personalised communications that deepen engagement and improve retention.
• Drive individual giving growth – help meet revenue and retention goals by supporting donor acquisition campaigns and managing ongoing giving programmes.
• Create compelling content – craft inspiring copy for emails, web pages, and social media to attract and retain supporters.
• Deliver impactful fundraising campaigns – collaborate across UK and global teams to plan, launch, and evaluate digital fundraising initiatives.

This is a fantastic opportunity for someone with a passion for global issues, women’s empowerment and human rights who has excellent communication skills, including written and verbal to engage and enthuse supporters for Women for Women International. We are looking for someone to join the team who is creative and able to identify and maximise opportunities and can build and manage successful relationships with a variety of stakeholders.  Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.

Previous charity sector experience is desirable; however, transferable talents will also be considered for this role.

Why Join Us?

At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

Please note we do not offer sponsorship for potential candidates.

If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our UK website.

Closing date for applications is Sunday 2nd November 2025

You will have an opportunity to attend a Q&A with the Head of Marketing & Communications on Tuesday 28th October 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.

1st Interviews will take place on the 6th and 7th November 2025 and will be online. 

2nd Interviews will take place on the 17th November 2025 and will be in person at our Head Office in London SE1.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.

Key responsibilities

Customer support

• The first point of contact for incoming phone calls and the customer service email address
• Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion

Email bulletins

• Compile, proofread and publish key bulletins
• Support the maintenance of accurate contact details in all key contact lists

Website

Ensure website content is accurate and up to date:

• Undertake routine audits of website content with relevant colleagues to ensure it is up to date
• Make updates to website content as required
• Liaise with web design agency if more extensive website changes are required

Meetings, training and events

• Ensure that our online booking system for training courses is accurate and up to date
• Liaise with course leads to confirm training details
• Respond to and resolve queries from attendees and courses leaders
• Book venues for in person training courses, and set up online sessions in Zoom
• Distribute feedback from training courses to course leaders
• Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.

Communications

• Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
• Support colleagues with the design, publication and dissemination of Camden Learning communications.

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Other tasks as required in keeping with the level of the role
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
  • Interprets their role as working towards excellence and equity for all.

About you

Skills and Experience

• Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
• Experienced using Wordpress (or similar platform) to update websites
• Excellent attention to detail
• Able to quickly build rapport and gain the trust of our customers and other stakeholders
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Desirable – experience of coordinating large meetings, events, and training logistics
• Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
• Desirable - basic design skills for creating communications and social media content

Personal Attributes

• Professional, approachable, and customer-focused
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Proactive and able to work independently as well as part of a team
• Flexible and adaptable to changing priorities
• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.

Contract type: Permanent, full time (37 hours a week).

Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.

Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.

Application deadline: 23:55 (BST) on Monday 3 November 2025.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions