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Volunteers are at the heart of our mission
In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.
Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.
We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.
The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.
Key priorities will include:
- Developing strategic partnerships alongside me and our Partnerships Manager
- Understanding the diverse backgrounds and career journeys of our volunteers
- Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved
As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.
Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.
Sue Maskrey
Chief Executive
The client requests no contact from agencies or media sales.
QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.
The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.
Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.
The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres.
Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.
This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.
As Director of Fundraising, you will:
- Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
- Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
- Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
- Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
- Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
- Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
- Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
- Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development
Ideal skills and experience:
- Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
- Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
- Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
- Experience of capital fundraising or large-scale campaigns advantageous
- Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
- Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
- Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning
Employee benefits include:
- 10% employer pension contribution
- 24 days plus bank holidays (increasing by one day per year to 30 days).
- Life Assurance (3 x salary)
- Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
- Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
- Personal Accident Insurance while at work or commuting
- Health Cash Plan with Medicash (after completion of probation; taxable benefit)
- 8 weeks’ sick pay at full salary in any 12 months
- Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)
Application deadline: Tuesday 28th October
First round interviews: Wednesday 12th and Thursday 13th November, at OBT's Ullswater Centre in the Lake District
Second round interviews: Thursday 20th and Friday 21st November in London
QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Are you an IT leader keen to support the use of technology in a dynamic, purpose-driven organisation?
The Royal College of Radiologists (RCR) is looking for a Head of Information Technology (IT) who can be both a visionary and a hands-on business partner, helping us navigate the exciting challenge of integrating new platforms with legacy systems.
In this high impact role, you’ll lead a diverse and evolving IT ecosystem to support double-digit membership growth, while continuing to leverage legacy systems that meet unique business needs. You’ll be responsible for delivering a secure, efficient, and user-focused IT environment that supports our strategic goals.
If you’re a business-facing IT professional who puts users first and thrives on solving complex challenges with smart, proportionate solutions we’d love to hear from you.
What you’ll do:
- Lead the delivery of our IT strategy, ensuring our investments deliver tangible benefits for balancing innovation with operational stability.
- Advise stakeholders on tech solutions that support business goals and improve user experience.
- Manage a mix of in-house and outsourced services, ensuring value and efficiency.
- Oversee vendor relationships, procurement, and IT change processes.
- Ensure robust risk management, including cyber security, data protection, and business continuity.
- Inspire, develop and performance manage a high-performing IT team to deliver excellent service.
What you’ll need:
- Strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to bring together, motivate, co-ordinate and develop a team effectively.
- Experience of setting, agreeing and implementing operational plans for a similar sized organisation encompassing the whole of IT.
- Knowledge and experience of project management theories and systems.
- Strong analytical and evaluative skills to grasp and convey the solutions to problems clearly to different audiences.
This is more than a tech leadership role it’s a chance to make a real difference in how we serve our members and stakeholders. You’ll be part of a collaborative, forward-thinking organisation that values professional development, innovation, and impact.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.
Contract type: Permanent, full time (37 hours a week).
Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.
Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.
Application deadline: 23:55 (BST) on Monday 3 November 2025.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is for a skilled fundraiser with experience in delivering multi-channel campaigns to drive income and engagement. In this role, you will:
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Lead campaigns across digital (paid social, PPC, email, lead generation), direct mail, and telemarketing.
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Manage cash and regular giving programmes end-to-end, from creative development and testing to monitoring KPIs and presenting results.
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Develop supporter journeys and communications to strengthen long-term relationships.
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Collaborate with agencies and internal teams, ensuring effective delivery and compelling content.
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Ensure compliance with GDPR, data protection, and fundraising regulations.
What we’re looking for:
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Proven experience in digital and multi-channel fundraising or marketing.
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Strong project management and stakeholder coordination skills.
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Confidence in managing agencies and digital platforms (e.g. Facebook Ads Manager, Google Ads).
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Excellent communication, creative, analytical, and time-management skills.
We bring about lasting change by working through volunteers and partners to empower communities in some of the world’s poorest regions.





The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a health foundation to recruit a Governance Officer. This is an excellent opportunity for transitional candidates who are ready to step up into an officer-level role, as well as those with existing governance experience seeking their next challenge. Our client funds vital research in underfunded areas, giving hope to people with overlooked health conditions. Through this position, you will directly support the organisation’s mission to lay the foundations for ground-breaking discoveries that will improve human health.
This post is offered on a hybrid basis, with three days per week in the London office. It is full-time, though applications from part-time candidates (0.8 FTE) will also be considered.
In this role, you will be central to providing a first-class governance service to the Foundation’s Board of Trustees and its committees. Working closely with the Governance and Data Protection Manager, you will support meetings through scheduling, agenda planning, preparing papers and coordinating logistics. You will also maintain trustee records, support trustee recruitment and onboarding, and ensure governance processes are delivered to the highest standard. Beyond governance, you will have the opportunity to contribute to data protection activities and compliance processes, as well as support wider cross-departmental projects. Your work will ensure that the Board and its committees can lead effectively and make decisions that secure the long-term success of the Foundation.
We are looking for candidates with experience in supporting boards, committees, senior leadership teams or project boards, and an understanding of the not-for-profit sector, either in a professional or voluntary capacity. You will demonstrate strong administration and organisational skills, excellent written and verbal communication skills, and the ability to manage multiple tasks with accuracy and attention to detail. You should be confident in working with senior stakeholders, adept with IT systems, and motivated by the opportunity to improve processes and deliver high standards of governance. Most importantly, you will be ambitious, approachable, dedicated and involved, qualities that reflect the Foundation’s values and will ensure your success in the role.
To apply, please submit your up-to-date CV and a tailored cover letter by Monday, 13th October 2025 at 12.00 PM.
Please note. Only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About London Transport Museum (LTM)
Located in the heart of Covent Garden, London Transport Museum is the world’s leading museum of urban transport and an award-winning visitor destination. But we are much more than a museum—we are a heritage and education charity with a mission to ignite curiosity and shape the future.
We inspire the next generation of engineers, designers, scientists, and creatives by engaging every primary school in London. We collaborate with industry leaders to address key urban challenges, from smart cities to sustainable innovation. We are committed to closing skills gaps, addressing gender imbalances, and creating opportunities for underrepresented communities.
We are not a DCMS funded Museum and generate 80% of our income through admissions, fundraising and commercial enterprises. We are halfway through an ambitious five-year strategy (2023–2028), focused on sustainable growth, innovation, and impact. We’re investing in people, systems, and our public offer – all with a view to becoming Future Fit and ready for our 50th anniversary in 2030.
Safeguarding is central to our work. We welcome children, young people, and vulnerable adults through our programmes and ensure all staff and volunteers are DBS-checked, trained, and confident in our safeguarding procedures.
The Role
As Chief Financial Officer, you will lead the financial strategy and operations of LTM, ensuring robust financial management, governance, and performance. This is a pivotal role on the Senior Leadership Team (SLT), reporting directly to the Director and attending all Board meetings. You will also deputise for the Director when required.
This role goes beyond traditional finance leadership. You will be a moderniser—driving transformation, leading negotiations, overseeing broader business support functions, and contribute to LTM50, including capital programme oversight. You will be the face of financial and business systems at LTM, helping to deliver a future-fit museum aligned with our strategic vision.
Key Responsibilities
- Lead the development and management of LTM’s overall budget, ensuring financial sustainability across short, medium, and long-term goals
- Oversee all aspects of financial control, governance, reporting, and compliance with statutory, charity, and TfL requirements
- Deliver timely and accurate statutory accounts, budgets, forecasts, and management reports
- Lead business support functions and liaise with TfL departments including HR, Procurement, Reward, Tech and Data and Finance
- Provide strategic financial advice to the Board of Trustees, SLT, and wider teams
- Represent LTM in financial negotiations with external partners and suppliers
- Champion a high-performing, inclusive finance team—setting clear goals, recognising success, and modelling LTM’s values
- Collaborate closely with TfL Finance to ensure alignment and efficiency
- Ensure all financial and legal obligations are met and policies are up to date and followed
The successful candidate will be a fully qualified accountant with a proven track record in senior finance leadership roles within complex organisations, and will be able to demonstrate:
- Experience at Board level and ability to work in collaboration with Trustees and colleagues;
- Understanding and experience of strategic risk management, finance audit and internal controls;
- Broad operational knowledge including digital transformation, estates, and HR;
- Experience navigating challenging financial climates and driving efficiencies.
This is an exciting opportunity for the right individual. We are seeking a confident, dynamic and engaging individual with excellent communication skills and confidence to operate at the highest levels. Experience in the charity or cultural sector would be an advantage. If you are a strategic, forward-thinking finance leader ready to help shape the future of London Transport Museum, we’d love to hear from you.
Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make London Transport Museum the best it can be.
Recruitment timetable:
Application deadline: Sunday 19th October
Longlisting:Week of 20th October
Shortlisting:Week of 3rd November
Informal coffees with CEO: Week of 10th November
First stage interviews: Week of 17th November
Second stage interviews: Tuesday 25th November
To apply, please send your CV and supporting statement via the link by Sunday 19th October.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas of Allen Lane via the agency website
Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project
The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.
As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.
Key Responsibilities:
- Lead income generation and partnership development
- Co-develop and implement strategic business initiatives
- Act as Deputy to the Chief Executive when required
- Engage service users in co-design and delivery of services
What we’re looking for:
- Proven experience in business development and strategic leadership
- Strong track record in securing funding and partnerships
- Excellent communication and stakeholder engagement skills
- Passion for service innovation and user-centred design
Join us in shaping the future of Maypole Services and making a lasting impact.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
About The Role
The Communications Officer will play a critical role in contributing to and delivering The Phoenix Way’s communications
objectives. They will increase public awareness of the challenges faced by Black and Global Majority communities,
highlight the work of our partners, and influence wider change in the funding sector.
This is a dynamic and varied role, requiring a strategic thinker with excellent storytelling, advocacy, and stakeholder
engagement skills.
Main duties and responsibilities
Increase Public Awareness
• Develop and implement a communications strategy that frames the lived experiences of racial inequality through
compelling data, case studies, and human stories.
• Commission and manage research and data-gathering projects (e.g. £10k budget for Equity in Philanthropy report).
• Produce and disseminate research findings in accessible, engaging formats (reports, infographics, videos, blogs, press
releases).
• Deliver and oversee a coordinated social media plan across platforms (Instagram, LinkedIn, X, WhatsApp).
• Lead the press and media strategy, building relationships with journalists, particularly in Black, Asian, third sector, and
mainstream outlets.
Foster Engagement
• Review, update, and embed TPW’s key messaging framework across all channels.
• Work collaboratively with regional teams, partners, and stakeholders to ensure consistent and inclusive messaging.
• Engage and mobilise stakeholders including community organisations, funders, policymakers, and the general public.
• Promote and amplify the work of TPW’s funded partners.
Influence Grant-Making Practices
• Develop and execute advocacy strategies targeting policymakers, government bodies, and philanthropic institutions.
• Create and distribute a Digital Advocacy Toolkit (social media templates, campaign messaging, email campaigns,
petitions).
• Publish and amplify policy briefs, research reports, and case studies to influence systemic change.
• Secure local, regional, and national media coverage to raise awareness of inequities in grant-making.
Empower Marginalised Communities
• Promote TPW’s capacity-building programmes (Community Connect, training, resources, and toolkits).
• Collaborate with partners to co-create resources that help community organisations strengthen governance, visibility,
and fundraising confidence.
• Signpost community groups to external funding opportunities and wider resources.
• Develop creative, inspiring content that educates, informs, and motivates action.
Amplify Impact
• Develop and deliver TPW’s Social Impact Reporting Framework.
• Collect, analyse, and share data on TPW’s impact and funders’ progress toward equitable grant-making.
• Create powerful storytelling content showcasing success stories, lessons learned, and examples of best practice.
• Inspire and engage stakeholders with the Phoenix Way model to foster innovation and collaboration.
General
• To attend and participate in internal and external meetings including London, South and East regions and Ubele
meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities
of the post.
• Ensure that The Ubele initiative internal policies and procedures are followed through in all areas of work.
• Also treat with confidentiality any information that could be deemed as personal, private, or sensitive and comply with
the organisations GDPR and Safeguarding requirements.
Person Specification
Essential:
• Proven experience in communications, PR, or campaigns, ideally within the charity, community, or social justice
sectors.
• Strong understanding of issues affecting Black and Global Majority communities in the UK.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives across multiple
platforms.
• Experience managing social media, press engagement, and digital campaigns.
• Ability to translate complex data and research into accessible, impactful content.
• Track record of stakeholder engagement, partnership working, and coalition-building.
• Creative and strategic thinker with the ability to manage multiple priorities and deadlines.
Desirable:
• Experience in advocacy, influencing, or policy communications.
• Familiarity with the UK philanthropy and grant-making landscape.
• Skills in digital design, video, or multimedia content creation.
• Experience working with community-led organisations.
We can offer:
The Ubele Initiative fosters a caring intergenerational creative and flexible work environment that promotes
collaboration, team wellbeing, respect, and professional development.
Salary
£37,000-£40,000 full time, gross per annum
Weekly hours
37.5 hours per week.
Pension
After successful completion of probation, employees are auto enrolled on the Ubele workplace
pension scheme dependant on eligibility.
Holidays
20 days annual leave and 8 UK bank holidays for full time employees, pro-rated for part time.
Flexible Working Location
We are open to applications from candidates across the UK that are willing to travel regularly to our London office
based in North London. We currently operate a 2 days per week office minimum for full time staff with Thursdays
being the anchor day where all staff should attend the office.
Learning
Ubele encourages professional development as a part of our culture and values. Ubele provides,
opportunities for training in mental health and first aid, collaboration, and mentorship. Ubele hosts away days, annual
retreat, local and international courses, learning sessions and social events.
Support
Access to Bright Wellbeing 24hr advice line and counselling service.
Access to Health Assured App
Access to Bright Safe Health & Safety management software and a variety of training courses.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Senior Finance Officer to join our mental health charity, to support and deliver effective, efficient financial processes and compliance with financial regulations and data protection to ensure the smooth and effective running of the organisation.
The successful candidate will report to the Senior Operations Manager and will involve managing financial transactions and reconciliation, maintaining accurate project records, supporting the production of management accounts, costing new work, budgeting and reporting as well as overseeing payroll.
You will need to demonstrate strong analytical skills and a passion for supporting mental health research. Attention to detail, an administrative mind and a compassionate communicator are vital to this role as well as the ability to use your initiative and manage your own workload. Every day will be different, with the opportunity for you to develop your skills and support our projects.
This post would ideally suit someone with excellent financial administration skills and project management experience. The post holder will also need to have knowledge of Xero and QuickBooks accounting software
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan. Please see the full Job Description for more information.
The closing date for applications is Monday, 20th October 2025 at 9am.
The Interviews will be held week commencing 27th October 2025.
To apply please visit job vacancies on the McPin Foundation website to download an application form.
If you have any questions about the post please send your email to our contact inbox.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the Individual Giving team, you’ll have a varied role managing and supporting the delivery of supporter-centric fundraising appeals which will recruit, retain and/or develop supporters across the cause-led, gaming, in memory and legacy programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, private sites, SMS and telemarketing.
Our vision is a world where every child and young person child survives cancer.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships:
Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity’s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors’ Lifetime Value.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets.
- Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling.
- Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact.
- Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file.
- Remain flexible and rapidly respond to emergency situations.
- Work with our Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment, ideally in a medium-to-big-size charity.
- Experience in managing onboarding and ongoing donor development activities.
- Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget.
- Experience of managing Telemarketing campaigns with a tracked record of successes
- Strong experience in delivering and managing all aspects of successful Direct Mail campaigns.
- Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors’ Lifetime Value
- Experience of working with suppliers, including campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Ability to work independently and proactively identify new fundraising opportunities.
- Ability to multi-task and to work under strict deadlines.
- Excellent written and verbal communication skills with the ability to give constructive and coherent feedback.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing, best practice, trends and compliance.
- Strong numeracy skills with the ability to analyse results and identify trends.
- Ability to recognise, understand and manage your own emotions and the emotions of others.
- Excellent stakeholder and relationship management.
- Proficiency in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Walsall Council are once again exclusively partnering with Robertson Bell on a recruitment campaign for a Lead Accountant (Capital) on a permanent basis. At Walsall Council, we’re transforming, and so are our Financial Services. We’re changing the way the council works so that we can provide an even better customer experience, increase staff satisfaction, and improve our service performance. It’s all about achieving the very best for our colleagues, customers and communities.
Reporting into the Strategic Finance Business Partner, this post will lead an established capital finance team, providing proactive and independent support to directorates while overseeing all financial aspects of the Council’s ambitious Capital Programme. This role will ensure the effective monitoring, budget setting, close down, and risk management of capital activity, while delivering robust financial appraisals and cost-benefit analyses to support decision-making.
The organisation:
Walsall is situated within the West Midlands and is one of four Local Authorities comprising the Black Country. It contains six urban district centres: Walsall Town Centre lies at the heart of the Borough, surrounded by Aldridge, Bloxwich, Brownhills, Darlaston and Willenhall. The Borough covers 40sq miles and is bisected by the M6 motorway.
In addition, we provide an attractive employment package that includes a generous annual leave entitlement of up to 29 days (which rises to 34 days after 5 years continuous local government service), a flexible working scheme that allows up to a further 12 days leave per year, working from home opportunities with emphasis on an optimum work life balance arrangement and a career average pension scheme. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.
The key duties of the Lead Accountant (Capital) will be:
- Lead a small finance capital team, ensuring high-quality service delivery across the Council’s ambitious Capital Programme.
- Co-ordinate capital monitoring, close down, and budget setting processes, ensuring accuracy and timeliness.
- Provide robust financial appraisals and cost-benefit analyses for business cases to support senior decision-making.
- Identify and manage financial risks across the Capital Programme, liaising closely with directorate management.
- Present complex financial information to Senior Managers, Executive Directors, scrutiny panels and public meetings.
- Act as a key link between service accounting/finance managers, ensuring resources are effectively planned and utilised.
- Continuously review and improve financial processes and systems to enhance efficiency and value for money.
- Deputise for senior finance managers as required, representing the Council at regional meetings and projects.
The successful candidate will have:
- Full membership of CIMA, CCAB or equivalent, with post-qualification experience.
- A strong technical background with proven experience in capital accounting, financial reporting, and risk management.
- Demonstrable experience of managing and developing staff.
- The ability to communicate complex financial information to a wide range of stakeholders, both financial and non-financial.
- Experience of treasury, audit or statutory accounts would be advantageous.
- Ideally, a background in the public sector, but this is not essential.
The closing date for applications is Sunday 26th October, with first stage interviews due to take place the week commencing 3rd November. Applications will be under continuous review before the closing date, so please submit your CV to our exclusive search agent Robertson Bell ASAP to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE OVERVIEW
The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.
The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.
Key responsibilities
· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing
· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager
· Working closely with SCT’s outsourced HR support
· Providing SCT managers with guidance on volunteer recruitment and any management issues
· Implementing, maintaining and reviewing an annual training plan for all employees
· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation
· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters
· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information
· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation
· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures
· Undertaking other reasonable duties that may be required from time to time.
PERSON SPECIFICATION
· CIPD-qualified to level 5: significant HR management experience will also be considered
· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP
· Demonstrable experience of working across multiple sites
· Excellent communication skills both written and in person with the ability to adapt to a range of audiences
· Experience of presenting materials and report-writing to a range of audiences.
PERSONAL QUALITIES
· Professional demeanour
· Ability to maintain confidentiality in all matters
· Meticulous attention to detail across a range of competing demands
· Ability to align with organisational values and promote the organisation’s vision and ethos
· Commitment to working in an inclusive, person-centred and trauma-informed environment
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
POST
Finance and Operations Manager
RESPONSIBLE FOR
Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.
SALARY & HOURS OF WORK
Part Time – 4 days a week (30 hours)
Salary: Gross £40,000 pro rata £32,000
Term - Permanent
Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata
Pension: Workplace pension contributions of 5% per month will be paid by NUM
LOCATION OF THE POST HOLDER
The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours. All equipment required for remote working will be provided and costs for travel will be covered.
ROLE SUMMARY
We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision.
To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.
The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.
QUALIFICATIONS AND EXPERIENCE
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At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc.
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At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.
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Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
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Excellent leadership and delegation skills and experience.
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Ability to support and execute on elements of NUM's policies and strategic plan.
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Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.
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Exemplary critical thinking and problem-solving skills and experience.
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Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.
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Experience in Human Resource Management and monitoring performance across diverse teams.
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Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders.
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A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.
Applications close on 31st October 2025 at 5pm BST.
Please send a CV (max 3 pages) and a cover letter (max 3 pages) to admin[at]nationaluglymugs[dot]org with your name and ‘Finance and Operations’ in the subject line.
Your cover letter should set out why you are interested in the post, and demonstrating with specific examples from your experience and qualifications, how you are the right person for this role. The Job Description PDF contains full guidance on what to include in your cover letter.
If you would like to request any adjustments or have any questions in relation to the role, please email in confidence. We will do our best to meet your needs.
The client requests no contact from agencies or media sales.