Part-Time Digital Jobs

Operational Support Coordinator

We are delighted to share this new and exciting opportunity for an Operational Support Coordinator to join a dynamic organisation.

Position: Operational Support Coordinator

Location: Holyoake House, Manchester 

Salary: £33,570 per annum (pro-rated to 21 hours - £20,142)

Hours: Part-time, 3 days a week (21 hours)

Contract: Permanent

Closing Date: Midnight, Friday 20th September 2024

Interviews: Week commencing 30th September 2024, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

As Operational Support Coordinator, you will play a crucial role in the Operational Support Unit, ensuring the smooth and efficient operation of the organisation’s various processes. This role involves working closely with various teams to promote cross-functional collaboration and supporting the delivery of our operational plan through digital coordination, project management and process improvement.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Key responsibilities include:

• Lead on the end-to-end project management for cross-functional initiatives, ensuring clear communication and tracking timelines; Utilise digital coordination tools like Asana to manage resource planning, evaluate team capacity, and monitor progress.
• Facilitate communication channels across departments to stay informed about progress and potential roadblocks of our operational plan.
• Develop and manage a centralised reporting system that consolidates key metrics, performance indicators, and resourcing plans from across the organisation; Provide Leadership Team and managers with comprehensive data on organisational performance and trends for informed decision-making.
• Collaborate with the Research Officer and Digital Team to identify and implement technological solutions that enhance efficiencies for the organisation and its members in line with the tech and digital strategy.
• Identify, develop and implement process improvement initiatives that span multiple departments, to streamline operations and promote cross-functional collaboration.
• Assist in the business development programmes, supporting the trial of new products.
• Participate in the AI squad, contributing to technology and efficiency initiatives.
• Coordinate and chair monthly operational meetings; record accurate minutes of meetings and ensure all matters arising and actions are dealt with by the appropriate person within agreed timescales; Provide administrative support at other relevant meetings as appropriate.

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as an Operational Support Coordinator in another organisation.

• Experience in process improvement, operational support or project management 

• A positive and proactive attitude with the ability to identify operational challenges and issues, take initiative to develop and implement effective solutions 

• Strong interest in technology and methods for efficiency improvement 

• Demonstrate an agile approach to project management and adapt to changing priorities 

• Attention to detail, good organisational and administrative skills 

• Strong analytical and problem-solving skills 

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams 

• Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Operations, Operations Support, Operational Support, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Intro:

•  This is an exciting opportunity to help Kensington & Chelsea Food Bank realise its ambition of distribute emergency food whilst working with partner organisations and improving signposting in order to ensure people get the help they need to address their underlying cause of crisis.
• In order to realise this ambition, meet current need for our services and maintain a sustainable organisation, we need to grow our annual fundraised income/turnover.  
• Through this new organisational part-time role, you’ll proactively fundraising income, reach and support from grant giving trusts and foundations.
• Through your fundraising expertise, you will have a proven track record of growing income and building relationships with trusts to achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and craft compelling funding proposals that successfully engage and attract donations.

Key Responsibilities:

• Through excellent, comprehensive and considered research, you’ll identify and prioritise a pool of potential grant giving trusts and foundations funders for Kensington & Chelsea Food Bank. You’ll forge relationships with those funders, develop and submit timely and winning funding applications.
• Working with colleagues across Kensington & Chelsea Food Bank, you’ll develop authentic, compelling, creative and winning funding applications and partnership proposals.
•  You’ll manage the ongoing relationships with grant giving trusts and foundations funders, ensuring they receive excellent stewardship, timely reporting and doing all you can maximising potential for further funding.
•  You’ll also work collaboratively with other local Trussell Trust food banks and identify, propose and progress opportunities for joint funding applications.
•  You’ll help secure funding from local businesses by responding to enquiries with proposals for how those local businesses can best support Kensington & Chelsea Food Bank.
• You will develop, monitor and manage a trusts fundraising portfolio capable of generating in excess per annum. You’ll establish a trusts fundraising pipeline, including a range of KPI’s that can be tracked and that will enable you to make informed projections regarding future income.
• You’ll forge strong relationships with colleagues across the wider Trussell Trust network, sharing best practice and learning from other charities across the network. You’ll proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities.
• Oversee and assist as needed the Foodbank Project Manager and Volunteer Manager to:

1.  Maintain relationships with key local stakeholders and identify fundraising opportunities and helping with other community relationships as needed.
2. Further develop and maintain relationships with referral agencies.

• Generate content to promote the work of the food bank, encourage donations through social media, regular foodbank newsletters and contact with corporate Volunteers.  

Skills

• You’ll have strong, established experience of trusts and foundations fundraising. Experience of corporate partnerships fundraising would also be beneficial.
•  With excellent written and verbal communication and relationship management skills. You’ll be able to inspire and motivate new and existing funders.
• You’ll have experience of setting, managing and reporting against fundraising KPI’s. 
• You’ll be tenacious and able to embrace, develop and shape a new role. You’ll be well organised, proactive, and a self-starter who is able to self-motivate.
•  You’ll be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

The Local Storytelling Exchange is seeking a highly motivated individual to work closely with the Executive Director to drive forward the scale and pace of impact at the Exchange.

This person will be a creative individual with an entrepreneurial mindset. Excited about joining a start-up, they will be strategic and analytical, with a strong understanding of where storytelling can make the biggest public and political impact. A background in strategic communications and / or climate policy is desirable, but a strong track record in project management and ideas development is key. They will enjoy testing new ideas, evaluating success and developing new partnerships and opportunities. A self-starter, they will be a quick learner, able to take initiative and lead the effective delivery of programmes.

A clear grasp of the power of stories will be crucial to the success of this role.

These skills can have been acquired anywhere, but a commitment to environmental action is a must. What's most important is a genuine interest in the mission of the Exchange, the power of stories to catalyse progress on climate change, and a passion for addressing climate change in an inclusive, strategic way.

About

The Local Storytelling Exchange is uses storytelling and community engagement to shape a collective narrative of support for a fair green transition. Storytellers work in different regions/geographies to tell stories about individuals, groups and businesses who are finding more sustainable ways to live and work showing 'this is what the transition looks like'.

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

London National Park City is looking for a highly collaborative Community Director to join our growing team. You will help us develop and enhance the way all Londoners can participate every day in making our city greener, healthier and wilder.

London National Park City is the long term grassroots movement for everyone making London greener, healthier and wilder. London became the world's first National Park City in 2019 with aim of making our city a place where people and nature are better connected.

This new senior role will be responsible for developing a deeply participatory approach to what it means to be part of the London National Park City community and movement. You will draw upon the wealth of experiments, storytelling, and community programming which has already taken place, and shape the next stage of how we build our movement, and support grassroots communities in every neighbourhood of London.

The core of this role will be the stewardship of our Ranger programme, supporting our community of volunteer Rangers, along with recruiting and managing local Ranger Coordinators in a number of London Boroughs as funding is secured. Key to this will be developing relationships with partner civil society organisations, and working closely with our Partnerships Manager.

You’ll be experienced in building and supporting ‘on’ and ‘offline’ communities, and keen to learn and adopt new and engaging approaches to membership, while sharing what you learn with the wider team and community.

You’ll be disciplined, organised and an excellent verbal and written communicator. You’ll be creative, and willing to chip in, helping out across the organisation, and keeping all our stakeholders and partners informed.

You do not need to have a university degree to apply for this role, and we’ll provide you with additional training and mentoring as you develop your skills.

Responsibilities

You will be responsible for developing our overall approach to community building and participatory membership for individuals, and those from community and civil society groups, and business or corporate members. Your primary responsibility will be evolving and supporting the development of our volunteer Ranger community, enabling each Ranger to be more impactful within their own communities.

Community Membership

• Develop programmes and communications which allow every Londoner to contribute towards delivering the goals and commitments set out in the Charter for London National Park City.
• Detail and implement pathways for everyone to participate and contribute in expanding the reach and impact of London National Park City., and lead and participate in activities within their communities.
• Gather and share activities and contributions from our community, with regular updates on member activities, and collaborations.
• Support ongoing improvements to our email and social media signup journeys on our websites, using ConvertKit, Copper CRM and other tools.
• Contribute membership content to our online Mighty Networks community, websites, email and social media campaigns.

Ranger Community

• Understand and represent the broad needs of our Ranger community and what they need to actively lead greater participation with London National Park City.
• Maintain contacts and working relationships with London National Park City Rangers supporting them to inspire Londoners to make the city greener, healthier and wilder and helping more people to enjoy being outdoors.
• Report on Ranger activities, connections and communities, and where appropriate, work with Rangers to support London National Park City with campaigns and activities.
• Lead on the recruitment and appointment of new Rangers, including evolving and improving our induction and ongoing training offer.
• Share Ranger stories and support the development of media assets to promote the Rangers and their work.
• Manage the Ranger programme budget and allocation of spending.
• As funding allows, and with the support of the Executive Director, recruit and manage local Ranger coordinators.

You will report directly to the Executive Director and work closely with your colleagues in our staff team and with our wider group of volunteers.

Requirements

We’re looking for an experienced, ambitious and dedicated colleague who will be able to appropriately prioritise as we secure additional funding and steadily expand our small staff team.

• Experience in an equivalent community management, membership or partnership, or demonstrable experience of transferable skills.
• Demonstrable experience of movement and community building both on and offline, with strong digital skills and a strong affinity of the role of participatory membership.
• An ability to communicate, present to, and coordinate with a wide range of people at all levels of a variety of organisations.
• Excellent oral and written communication in a clear, concise, accessible and effective manner.
• Fluency in English, both spoken and written, is essential.
• Ability to effectively plan and prioritise workload within deadlines, and to set and meet high standards of delivery.
• Demonstrable experience of managing budgets and careful setting of priorities and making trade offs in a small growing team.
• Willingness to work outside of office hours from time to time as the role requires.
• Commitment to the vision of London as a National Park City and the success of the Ranger Programme.

Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.

Salary and benefits

You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world.

This is a permanent role and the salary range is £45,000 to £50,000 dependent on experience. We are open to applications for part-time or other flexible working arrangements.

You will have 25 holiday days allowance per year (pro rata for part-time staff).

Following successful completion of a 3 month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.

This role will predominantly be carried out in person at our Visitors Centre in London and remotely from home, with regular meetings and site visits across London, so you must be based in the UK and be prepared for regular travel.

You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.

How To Apply

The application deadline is 12 noon Wednesday 25th September 2024.

We will aim to carry out interviews in early October.

To apply visit our website and we'll ask you to send us a copy of your CV, along with a cover letter of no more than two A4 pages outlining your suitability for this role and include answers to the following three questions:

Question 1: How can membership be participatory rather than transactional?

Question 2: Why is urban nature in cities valuable?

Question 3: How would you make your neighbourhood greener, healthier and wilder?

We'll also ask you to fill out our anonymous Diversity Questionnaire along with your application.

Selection process

Initial shortlisting will be carried out by our staff and Trustee panel, who will score candidates’ CVs and responses to the application questions.

Interviews will be conducted by a panel of London National Park City staff and advisors, initially via video conference, and potentially in-person for any final interviews. Unfortunately we will be unable to provide feedback to applicants not initially shortlisted.

Job Title: TACT Connect Engagement Practitioner

Salary: £19,693 Per Annum + £450 Per Annum Home Working Allowance + £2,400 LW (if eligible)

Hours & Contract: Permanent Contract - 21 Hours per week (Tuesday to Thursday)

Location: Homebased anywhere in UK (with travel required)

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects such as our Connect Community, and Education and Health Teams, providing personalised specialist support to ensure all our children and young people's rights are met by professionals in those fields. Additionally, all our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

TACT Connect, our community for those care-experienced, are seeking a Community Engagement & Wellbeing Worker as part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

The Community Engagement Practitioner will be an essential contact and facilitator for existing scheme members. The post holder will provide consistency and enthusiasm across all activities while ensuring all practices are underpinned by co-creation, delivery and future development of the scheme by the members of Connect. This is an exciting opportunity to be alongside our members and to provide day-to-day practical support, signposting, and safe spaces for membership interaction. By joining our team at this time, you will be an integral part of our team, in that you will be part of co-creating a Community for Life. 

Whilst being homebased, the Community Engagement Practitioner will be required to work flexibly including regular evening working and occasional weekends as well as travelling for team meetings, member events, training and other in person events. 

The main role requirements for this role include:

• A degree in social work or similar equivalent qualification / experience.
• A minimum of 2 years’ experience of working with children and young people and adults from the age of 15 years upwards.
• Experience of developing and maintaining community spaces.
• Experience of developing and maintaining relationships with, providing support for and serving as a positive role model to care experienced people.
• Experience of using digital technologies to engage and communicate with members / stakeholders.
• A good understanding of safeguarding and knowledge of fostering and care experience.
• Excellent communications and facilitation skills, with a variety of audiences, through various medium and in person
• Willingness to work flexibly according to the needs of the scheme members and activities
• Willingness to travel and occasionally stay overnight, for events around the UK

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Application Process:

• Closing Date: Midnight on Monday 14th October 2024
• Interview Date: Friday 25th October 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

JOB TITLE:Communications Manager

RESPONSIBLE TO: Head of Operational Services

LOCATION:Head Office Manchester City Centre

HOURS: 22.5hrs (3 days) 

SALARY: £44,000 FTE/£26,4000 pro rata 

CLOSING DATE: 22nd September 2024

INTERVIEWS TAKING PLACE: 8th October at Manchester Head Office 

Please note we require a covering letter detailing how you feel you are able to deliver in the role. 

About UKROEd 

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is also the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit low level traffic offences.

UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. 

Overview of the role 

UKROEd are looking for an experienced Communications Manager to join the Operations business area of the company.

 You will work closely with both our internal and external stakeholders to oversee the development and implementation of an impactful communications strategy to ensure that our messaging output is effective and in line with our overall corporate strategy.

Principal Duties and Responsibilities: 

• Act as the principal advisor to the senior leadership team on all areas of communication and engagement, including planned and unplanned issues. 

• Work alongside the UKROEd Crisis Communications Consultant to develop and deliver an annual communications plan that outlines the priority campaigns and communications projects to help the company deliver its corporate plans and financial strategy. 

• Work alongside the UKROEd Media Associate Consultant to manage and further develop the external communications service, including communication campaigns, reactive communications, media relations, digital, and design.

• Develop a unified company voice that aligns with our branding and values 

• Oversee UKROEd’s internal communication function and work with key business areas to implement effective internal communication and engagement strategies, which drive new ways of working and support wider transformation and cultural change across the organisation 

• Build and maintain relationships with our stakeholders and audiences, including internal and external stakeholders across course providers, police forces, the Road Safety Trust, local and central, government & Whitehall, statutory and non-statutory bodies, industry & business, road safety communities and other parties to establish strong working relationships. 

• Work with appointed associates on the organisation's external digital platforms, planning and managing the design, content, and production of all materials.

• Provide overall editorial control of communication processes to all key stakeholders 

• Continuously improve the delivery and effectiveness of campaigns and engagement activities by gathering intelligence through robust evaluation, and by reviewing procedures and practices, to drive the achievement of high-quality, impactful outcome 

• Support UKROEd in influencing external decision makers, including central government, regional government, and police forces nationally.

• Promote the interests of UKROEd regionally and nationally, establishing a a strong organisational profile to enhance its reputation, impact, and influence.

• Be accountable for the effective management of the company’s communications budgets to ensure measurable return on communications investment 

• Develop efficient communication protocols and policies for diverse scenarios or emergencies by engaging with executive management in drafting policies. 

                                                              COMMUNICATION MANAGER  

                                                                PERSON SPECIFICATION 

Qualifications  

Essential 

• Bachelor’s degree, or equally recognised professional qualification, in a relevant subject

• Member of the CIPR or relevant professional body 

• Evidence of continuing professional development 

Desirable 

• Master's degree in communications, Public Relations, Marketing, or a related field 

• Additional certifications in digital marketing, crisis communication, or stakeholder engagement. 

Experience  

Essential 
 

• Experience at a managerial level delivering strategic communications advice and leading communication and engagement initiatives within a complex organisation. 

• Demonstrated experience in managing organisational change and executing effective internal communication strategies. 

• Extensive experience utilising modern communication technologies and digital media platforms. 

• Strong capability in both short-term and long-term strategic planning, with the ability to anticipate and respond to evolving priorities and emerging issues. 

• Experience fostering cross-organisational collaborations and partnerships. 

• Deep understanding and management of brand development and its influence on stakeholder perception and engagement. 

• Experience providing strategic communications advice to senior leadership, including boards, committees, or executive panels. 

• Proven experience in developing and executing crisis communication strategies. 

Desirable 

• Experience engaging with national-level politicians and stakeholders to advance organisational objectives. 

• Background or knowledge of the not-for-profit sector. 

• Experience working within the road safety or transportation sector. 

Job Related Knowledge  

Essential 

• Excellent verbal, written and presentation communications skills with the ability to tailor messaging to diverse audiences 

• Strong critical thinking and political acumen in handling sensitive and complex issues. 

• In-depth knowledge of digital and social media strategies, tools, and best practices. 

• Proficiency in developing and implementing effective communication campaigns across multiple channels. 

• Solid understanding and commitment to equality, diversity, and inclusion principles. 

• Proficient in standard office software (e.g., Microsoft Word, Outlook, PowerPoint, SharePoint) and familiarity with content management systems. 

• Basic knowledge of media law, data protection regulations, and ethical considerations in communications. 

Desirable 

• Strong understanding of public affairs and advocacy strategies

• Familiarity with current policies and best practices in community engagement and public consultation. 

• Kknowledge of evaluation methodologies for assessing communication effectiveness and impact.

Skills and Aptitudes 

Essential 

• Proven leadership skills with the ability to work with, motivate, and develop high-performing, multidisciplinary teams 

• Demonstrated resilience and high motivation, and the ability to inspire these qualities in others 

• Strong strategic planning and organisational skills, with the ability to prioritise tasks and manage multiple projects efficiently 

• Excellent problem-solving and analytical skills to inform effective decision-making 

• Excellent communication and interpersonal skills, adept at influencing, persuading, and negotiating with a wide range of stakeholders. 

• Experienced in managing operational budgets, commissioning services, and overseeing contractual agreements 

• High levels of professionalism, integrity, and ethical standards, serving as a strong role model within the organisation 

• Ability to work collaboratively and effectively with senior managers, directors, and external partners. 

• Strong political awareness and sensitivity to navigate complex organisational and external environments. 

• Proficient management and leadership capabilities with a track record of delivering successful communication initiatives 

Desirable 

• Experience in measuring and evaluating the impact of communication strategies and campaigns. 

• Ability to use various content creation tools 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.

This position is open to both full-time and part-time applicants.

About the Role:

1. Assist with the development and maintenance of volunteer application packs.
2. Support the recruitment of volunteers across the organisation.
3. Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
4. Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
5. Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
6. Monitor and ensure the health and safety of volunteers during campaigns and activities.

About You:

To be successful in this role, you will need:

1. Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
2. Experience working in a diverse team.
3. Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
4. Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
5. Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
6. Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.

Why you should apply:

Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

To coordinate the social contact and practical support available from the Readycall service for people living with a cancer diagnosis and to contribute to the development of the Readycall service in general across the Derbyshire Dales.

Duties & Responsibilities

1. Work closely with colleagues in the Readycall team to ensure the Readycall service meets its contractual obligations to funders.

2. Recruit, train and support volunteers to deliver a range of tailored practical support and social options for service users.

3. Be the first point of contact for service user referrals for people living with cancer:

a. liaise with the referrer to review the service user’s needs

b. visit the service user to assess and confirm needs and complete a risk assessment

c. establish a baseline of the service user’s current status/needs and develop an action plan

d. define the tailored support to be provided based on the service user’s diagnosis and treatment plan

4. Arrange support for the service user based on their needs. This could include:

a. help with essential shopping

b. matching with a befriending volunteer for home visits or trips out

c. subsidised transport to cancer-related appointments

d. attending the monthly cancer support group

5. Ensure that service user and volunteer data is processed and recorded in line with GDPR requirements.

6. Set up and host monthly cancer support groups, sourcing speakers and arranging activities.

7. Liaise with Connex’s Car Scheme service to arrange subsidised transport for cancer-related journeys

8. Schedule regular reviews with service users to assess progress against tailored action plans.

9. Support people living with cancer to access digital health apps and support relevant to their treatment and condition.

10.  Liaise with health care professionals and practitioners, and other key stakeholders re service user needs, and to promote the services.

11.  Work with Readycall colleagues to match volunteers to service users, and monitor the ongoing relationship to ensure it is working well for service user and volunteer.

12.  Contribute towards client and volunteer surveys to monitor the service, obtain feedback, and outcomes.

13.  Carry out reviews with service users to identify the impact of the support provide and the benefits achieved.

14.  Ensure the collation of all relevant data to demonstrate the impact of the Readycall service and provide reports on service performance and outcomes.

15.  Recommend service improvements to increase take up of support, identify gaps in support and where we can promote the service more effectively.

16.  Assist with the development and delivery of promotional material to attract new volunteers and service users.

17.  Ensure records of income and expenditure are kept in accordance with auditing requirements.

18.  Network with other professionals and agencies that are relevant to the work of the Readycall service and Connex Community Support.

19.  Represent the Readycall service at strategic meetings and events as required.

20.  Comply with the organisation’s policies and other statutory requirements.

21.  Provide cover for other staff and carry out any other duties as may be required from time to time.

Person Specification                   

1. Essential Qualities

1.1 A team player with excellent interpersonal skills

1.2 Empathetic individual who is able to demonstrate sensitivity towards vulnerable service users and their needs

1.3 Ability to supervise people, whether paid or voluntary.

1.4 Good written and verbal communication skills.

1.5 Able to take initiative and instruction, organise time effectively to handle conflicting work pressures.

1.6 Excellent recording and monitoring skills.

1.7 Good command of MS Office Packages including Word and Excel and ability to use video calling applications such as Zoom or Microsoft Teams.

1.8 Demonstrable understanding and commitment to principle of confidentiality.

1.9 Current clean driving licence and ongoing access to a vehicle or appropriate alternative transport for work purposes

1.10 Understanding of and commitment to Equal Opportunities.

2. Desirable Qualities

2.1 Experience of working with a diverse range of individuals and organisations

2.2 Experience of supporting people living with a cancer diagnosis

2.3 Experience of working within the voluntary sector

2.4 Experience of creating promotional materials and using IT packages such as Adobe, Canva, Publisher.

2.5 Good presentation skills

2.6 An understanding of issues for people living in rural areas.

3. Flexibility

3.1 We are a small team and we therefore expect our staff to be versatile in their approach to tasks.

3.2 We will consider requests for flexible working whilst considering our business needs. 

4. Disclosure and Barring Service Certificate

4.1 All staff are required to hold a certificate of enhanced disclosure issued by the Disclosure and Barring Service because of the nature of our work.

4.2 CCS will apply for a new enhanced disclosure certificate on your behalf.  We will not be able to confirm your appointment until a disclosure certificate has been issued and reviewed.

Director of Careers and Partnerships

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking passionate leaders to join our senior management team and work alongside our Chief Executive to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

This role is responsible for developing and expanding the membership offerings of LFBF, including chartered and corporate memberships, while also overseeing bursaries, scholarships, and awards. The position involves cultivating senior-level relationships with key clients, with Profit & Loss responsibilities for charity funds, and contributing to strategic decisions as part of the Senior Leadership team. Additionally, the role-holder will drive the integration of the Centre for the Study in Financial Innovation (CSFI) into our broader strategy, ensuring alignment and successful implementation.

This is an exciting strategic leadership role which enjoys both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Creating and implementing strategies to promote LFBF's chartered and membership, while exploring and building new revenue streams.
• Managing and growing relationships with UK and international banks and financial services providers, seeking sponsorships and partnerships to support our objectives.
• Developing a strategy for integrating CSFI into LFBF, including launching and promoting CSFI events and managing its brand through digital channels.
• Identifying and establishing partnerships with educational institutions and organisations to facilitate scholarships, bursaries, internships, and specialist qualifications.
• Leading presentations to secure commercial commitments, gathering market feedback, and contributing to the development of LFBF’s brand identity.
• Taking responsibility for the profit and loss for LFBF’s training arm, LFBF Learning Ltd., and ensuring alignment with LFBF’s strategic growth plans.

You will have:

• Worked in a senior business development role, preferably at Director level.
• Proven experience in successfully developing and implementing strategic marketing and business development plans.
• Demonstrated the ability to manage and grow a portfolio of clients, with a focus on building long-term relationships.
• Experience in developing and managing partnerships with educational institutions, professional bodies, and securing sponsorships for events.
• Previous experience managing a profit and loss statement for a business unit or department.
• Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and effectively manage projects.
• Excellent communication, presentation, influencing, and negotiation skills, with a strong ability to collaborate with and persuade stakeholders at all levels.

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector.
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month but otherwise we’re flexible.
• Flexible working days and times: We’re happy to be flexible as we trust you to get things done.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Reports to: Chief Executive Officer

Location: Marsh Barton, Exeter – Flexible hybrid working

Contract: Full- or part-time hours (22.5 hours p/w minimum, up to 37.5 hours p/w full-time)

Salary: £40,000 per annum

The Company:

Exeter Leukaemia Fund (ELF) is a registered charity providing vital support to patients with blood cancer and other disorders, who attend the Haematology Centre at the Royal Devon and Exeter Hospital (RD&E).

ELF’s vision is that every family affected by blood cancer or a blood disorder in the South West receives compassionate, tailored support. We aim to lighten the load, supporting patients and families from diagnosis, through treatment and after treatment, at hospital and in the local community.

Joining ELF offers you more than just a job; we offer you the chance to be part of a collaborative team that makes a real difference to the lives of others. At the same time, we offer excellent opportunities for personal and professional development. We offer flexible working hours, ideal for someone looking to contribute to a meaningful cause in a supportive and dynamic environment.

The Role:

We have a newly created opportunity for a Head of Income Generation to join ELF as a senior leader within our charity. You will be responsible for setting and delivering our fundraising strategy and achieving income targets in line with our objectives. You will manage our income generation team and support the CEO and Board of Trustees to set and deliver strategy.

Your responsibilities will include:

• Setting and delivering ELF’s income generation strategy in consultation with the CEO and the fundraising team.
• Line managing our fundraising team and providing management to the wider team when the CEO is absent.
• Recording fundraising activity and maintaining accurate reports to meet KPIs.
• Setting monthly income targets based upon activities, opportunities and key dates.
• Developing and managing a prospect pool for major gift cultivation, researching relevant donors and facilitating introduction.
• Creating compelling fundraising proposals and communicating effectively with donors.
• Ensuring excellent stewardship of donors, providing relevant reports and updates.
• Supporting fundraising efforts across various income streams, including trusts, grants, and corporates.
• Ensuring compliance with the Charity Commission and Fundraising Regulator guidelines.
• Promoting ELF’s mission, values, and acting as an ambassador with donors, patients and stakeholders.
• Attending board meetings to provide updates on income generation.
• Complying with ELF’s policies and undertaking additional responsibilities as requested by the CEO.

The Person:

The successful candidate will have substantial experience of working in a fundraising position and driving an income-generation strategy. You will have demonstrable success in securing gifts from a range of donors and in building excellent relationships, with colleagues, donors and beneficiaries. You’ll come with substantial experience in applying for grants from a range of sources and in securing legacy pledges.

The ideal candidate will have a proven knowledge of fundraising principles and of the Fundraising Regulator and Charity Commission guidelines. You’ll be experienced in using fundraising databases and data segmentation to identify and develop prospect lists. Exceptional attention to detail and a good working knowledge of GDPR and data protection principles are required.

As our Head of Income Generation, you will be highly motivated with the ability to find pragmatic solutions, seek improvements and adapt to changing situations. You’ll share ELF’s passion in supporting cancer patients and their families.

Experience working in a medical charity would be desirable, but we will consider candidates from a variety of charitable backgrounds. Team leadership experience would be beneficial. A fundraising qualification would be useful, although not essential.

This role can is offered on either a full-time or part-time basis. We can be flexible with how the hours sit across the week to fit in with your schedule, however we do ask that the role holder works during core hours and has some flexibility to occasionally attend events and fundraisers outside of working hours. This is a hybrid position with a minimum of two days per week based in the Marsh Barton office.

The Rewards:

In return, we offer a flexible hybrid working environment, a competitive salary package of £40,000 per annum, 25 days annual leave plus bank holidays (pro rata), pension scheme, Blue Light discount, paid volunteering days, a free counselling service for all staff, and a culture which encourages professional development.

As a charity, we are fully committed to safeguarding. All successful applicants will be required to complete an enhanced DBS check before joining our team.

If you are passionate about supporting our charity and have the skills to set and deliver our fundraising strategy, we would love to hear from you.

Closing date for applications will be Friday 20th October.

No agencies please.

Exciting opportunity for a part-time B2B Marketing Manager based in West Sussex 2 days a week.

THE COMPANY
Our client is a manufacturing company based in the South of England.

THE ROLE
We are looking for a part-time Customer Marketing Manager to develop and implement account-specific marketing campaigns. You will be responsible for:
- generating marketing content across all channels, including social media, website and product brochures
- market research and analysis to develop customer insight
- ensuring CRM integration across sales and marketing teams
- management of creative agency resources
- lead generation campaigns to target customer groups

YOU
To be successful in this Customer Marketing Manager role you will need to have:
- significant previous B2B marketing experience
- previous sales experience preferred
- proven record of delivering improved business results through innovative marketing campaigns
- ability to work 2 days a week in West Sussex

You must have native-level English Skills and the right to work in the UK.

If you can tick ALL the boxes, then please apply online NOW!

NB: You must be eligible to work in the UK

If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions with dedicated sector specialists. It is worth checking our website for all our latest jobs and registering to receive job alerts so you are the first to know about a new opportunity.

Marketing, Digital and Creative Recruitment
Stopgap - Talent With A Spark

Press & PR Manager
c. £39,000, part time- £49,400 FTE
Hybrid Working, 1 day in the office a week, London

The Talent Set is delighted to be working with a renowned health membership association, to join their established and dynamic Marketing & Communications team. The successful postholder will be key in providing exceptional care by delivering guidance, development, and raising membership awareness. The ideal candidate will have senior-level PR experience, proven success in managing PR and social media campaigns, and a strong background in health sector communications.

Key Responsibilities:

• Produce news articles, features, and content for both internal and external publications, as well as digital platforms and communication channels.
• Handle media inquiries, mitigate potential media risks, and issue timely, precise press releases.
• Drive internal communications by developing strategies with senior leadership and compiling monthly PR reports.
• Manage media relations and actively promote the organisation to both consumer media and trade press.
• Collaborate with key staff and partners to design and execute innovative media campaigns.

Person Specification:

• Experience working within a membership organisation and handling health-related communications.
• Extensive experience in a senior PR role, with a proven track record of managing integrated PR and social media campaigns.
• Strong understanding of social media trends, platform management, and online community engagement.
• Demonstrated ability to develop and implement successful PR and online campaigns, with an understanding of how PR supports broader marketing strategies.
• Skilled in creating and managing corporate publications, particularly within issue-based communications, ideally in the healthcare sector.
• Exceptional verbal communication and presentation skills, with a degree-level education or equivalent experience.

The deadline for applications is Monday 23rd September 2024. Regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Head of Operations

We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
 

Position: Head of Operations

Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)

Hours: Part-time: 0.6FTE – 08.FTE

Contract: 2-year fixed-term contract

Salary: Up to £43,000 pro-rata depending on experience

Closing date: 12 noon Friday 4th October

About the role:

We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.

Key areas of responsibility include:  

• Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
• Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
• Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
• Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
• Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
• Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
• Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
• Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
• Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.

Essential knowledge, skills & experience include:

• Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
• Strong leadership qualities to lead operations and fulfil an executive function
• Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
• Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
• Exceptional interpersonal, verbal and written communication skills
• Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
• Exceptional people management and coaching skills with experience of managing HR and L&D functions
• Excellent project management and organisational skills, able to multi-task with attention to detail
• Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
• Strong analytical and problem-solving skills
• Risk management: able to identify and manage organisational risks and operational issues

About the organisation:

The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:

• Restoring mental, physical and emotional wellbeing
• Overcoming isolation and reconnecting with a healthier support network
• Rediscovering confidence and self-belief
• Identifying practical coping strategies

The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse

How to apply

Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.

Diversity, Inclusion and Safeguarding

The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do.  We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.

We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.

You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.