Digital jobs in stratford, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ovacome Support Services Officer, reporting to the Programmes Manager.
We’re looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.
Pay scale: £28,500 – £33,000 per year (full time), pro-rata if part time. All our salaries our benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.
Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours. We offer flexible hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.
Location is either:
· Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work. Lives within the UK.
Or:
· In our London office, this option attracts an additional payment.
Contract type: Permanent, with 6 month probationary period.
We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate.
Both external and internal supervision will be given to the successful candidate. You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.
You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.
You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.
You will assist in the moderation of the My Ovacome support forum and provide information where required to members.
You will assist in keeping the Support Services information on the Ovacome website up-to-date.
You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.
You will assist in the organisation and facilitation of Ovacome groups as required.
You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.
You will assist with the production of reports as required.
You will participate in regional support events as required, liaising with local services prior to the event.
You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.
You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.
The client requests no contact from agencies or media sales.
Warm Welcome Fundraising Assistant
Location: Fully remote with flexible working arrangements
Salary: £26,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.
*Please note, both a CV and a cover letter must be submitted for applications to be considered.
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 20th October 2025
Start Date – ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.
The Opportunity
This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.
You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.
Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.
In the role you will:
Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.
Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.
Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.
Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.
Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.
Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.
Support the logistical planning for fundraising and wider team events.
Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.
Take initiative to explore new areas of fundraising and contribute to innovation.
Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
Essential Skills and Experience
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Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.
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Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.
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Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.
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A reliable team player who can prioritise work effectively and manage tasks under pressure.
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Good numeracy skills and the ability to work on simple budgets.
Desirable Skills and Experience
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Experience in fundraising or donor management within a charity or nonprofit organisation.
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Knowledge of data protection and GDPR compliance for handling donor information.
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Basic marketing skills, including experience with digital content creation and donor engagement.
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A proactive learner with a passion for exploring new areas of fundraising and personal growth.
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An interest in supporting community-focused initiatives like the Warm Welcome Campaign.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starters with high levels of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
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This role is remote, full-time, with flexible working arrangements
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All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
Supporting your application
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If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
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We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
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Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
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For more information, visit our website or find us on X at @goodfaith
To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use ‘Application for Fundraising Assistant role’ in the email subject line.
The client requests no contact from agencies or media sales.
Systems Administrator
Job reference: LL/25/10
c£50,000 per annum, plus benefits
St James’s Square, London SW1
Contract: Full-time, permanent
Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)
About The London Library
For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the role
We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:
• Developing, installing, and maintaining company-wide systems
• Maintenance of the Library’s internal and cloud based systems
• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary
• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security
• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects
About You
You are an enthusiastic professional with:
• A formal qualification, preferably in an Information Technology subject
• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation
• Experience of evaluating and commissioning computer hardware
• Ability to work with absolute discretion, tact and confidentiality
• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems
• Proven ability to learn new systems quickly
• Excellent communication skills, both one-to-one and with groups
• Proven ability to organise own work and use time effectively
• Proven ability to deliver project deliverables to time, cost and quality
Personal attributes include:
• Ability to think beyond existing practices to identify and implement potential improvements
• Presentation of a positive and professional image at all times
• Ability to work accurately, methodically, and successfully to deadlines
• Tact, diplomacy, and flexibility
• Patience, resilience, and a good-humoured approach to problem-solving
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!
To Apply
Please visit our website via the link and apply online.
Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm
Interviews: w/c Monday 3 November
The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).
Contract: Permanent
Hours: 35 hours per week (1.0FTE)
Salary: £50,000
Annual Leave: 22 days per annum plus 3 discretionary days
About the role
CUF’s new strategy has a vision of ending poverty together. Over the next three years we will be developing our relationships with our networks, partnerships, Dioceses and churches to respond, primarily, to relational poverty, recognising its place within the web of poverty. Our work will be mission and community resilience focussed, in the framework of asset based community development.
Through our work we will see more impactful, confident and mission focussed churches who are empowered to serve their local communities. We will witness greater cohesion across Dioceses, schools, Christian denominations and Christian charities as a national movement to love and serve our neighbour, and challenge unjust structures of society. We will also work more strategically with communities of different faiths
in our resilience work, facing the challenges of relational and identity poverty. We will work closely with the Church of England who have highlighted ministry in low income communities as a priority for resourcing.
We will be more confident in speaking out the truth about poverty, through a renewed influencing, policy and research team, who will take our grassroots and collaborative work to highlight unjust structures on poverty, and shape an ecclesial, political and sociological response.
In this newly created role you will develop our work on influencing and telling the truth about poverty, this is one of two objectives for the charity. You will help build relationships of influence within the Church of England, Government and other decision makers to use our stories and impact to show the difference churches and faith groups can make in ending material and relational poverty. You will develop policy positions on areas of CUF’s work in relation to poverty that will give a firm basis for our work, and that we will be able to speak out on with confidence and knowledge based on connection to grassroots churches and organisations. You will develop a robust mechanism for reporting on impact, which goes beyond just evaluating our work but demonstrates the difference that faith based social action can make on ending poverty together.
This role will report to the CEO, but work across all of CUF’s teams and departments and will be responsible for the line management of the Listening and Learning Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Manager
Reporting To: Head of Programmes & Delivery
Salary: £35,000-£40,000 Per annum ( based on experience)
Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH
Contract type: Full-time/Permanent
Interview Date: 15th – 26th September
About Us
At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills.
What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co-working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support.
Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive.
The Role
As Fundraising Manager, you will play a proactive, hands-on role in driving Business Launchpad’s fundraising activity. You will be responsible for building and qualifying a fundraising pipeline and securing income from trusts, foundations, and statutory funders.
The role requires strong research skills, attention to detail, and the ability to craft compelling cases for support that demonstrate our impact. You will work closely with the Marketing and Impact & Evaluation teams to align messaging, evidence, and storytelling, ensuring funders clearly see the difference their support makes.
We are seeking a highly organised and conscientious individual with strong planning and project management skills, who thrives on taking initiative and seeing projects through to delivery.
Key Responsibilities
Fundraising & Income Generation
- Build, qualify, and manage a fundraising pipeline and annual work plan.
- Research, develop, and submit high-quality funding applications to trusts, foundations, and statutory funders.
- Develop clear and persuasive cases for support that combine narrative and evidence.
- Contribute to the delivery of the annual fundraising event and community fundraising initiatives.
Relationship Management
- Build and steward strong, long-term relationships with funders and partners.
- Provide excellent stewardship, including regular communication and tailored impact reporting.
Monitoring, Reporting & Compliance
- Track and report on fundraising progress against agreed targets.
- Maintain accurate fundraising records, pipeline data, and activity logs.
- Produce clear, timely reports for senior leadership and trustees.
- Ensure all fundraising activities comply with regulation, best practice, and GDPR.
Collaboration & Communications
- Work closely with the Marketing and Impact & Evaluation teams to align messaging, impact data, and storytelling.
- Ensure young people’s voices and experiences are central to all fundraising narratives.
Planning, Budgeting & Project Management
- Contribute to managing fundraising budgets, ensuring effective use of resources.
- Use strong planning and project management skills to deliver against multiple deadlines.
- Take a proactive approach to identifying and acting on fundraising opportunities.
Success in this role will be measured by:
- Pipeline Development: A well-qualified and up-to-date fundraising pipeline, with clear prospect research and prioritisation.
- Income Secured: Achievement of agreed annual income targets from trusts, foundations, and statutory funders.
- Renewal & Retention: High renewal rate of existing funders and strong stewardship leading to multi-year commitments where possible.
- Quality of Applications: Consistently high-quality proposals and cases for support, evidenced by funder feedback and success rates.
- Collaboration: Positive feedback from internal teams (Programmes, Impact & Evaluation, Marketing, Finance) on joint working, ensuring alignment of messaging, data, and budgets.
- Reporting & Compliance: Contributing to timely and accurate reports to funders, leadership, and trustees, with all activity meeting best practice and regulatory requirements.
- Events & Community Fundraising: Effective contribution to annual fundraising events and campaigns, ensuring they run smoothly and generate agreed outcomes.
- Professionalism & Initiative: Demonstrated proactivity, independence, and problem-solving in managing workload and driving fundraising activity forward.
Person Specification
Essential Skills & Experience
- Proven track record of securing income from trusts, foundations, or statutory funders.
- Experience in building and managing a fundraising pipeline and work plan.
- Excellent grant/proposal writing skills with strong research abilities and attention to detail.
- Ability to develop compelling cases for support through narrative building and storytelling.
- Skilled in building and stewarding funder relationships.
- Confident in planning, project management, and basic budget management.
- Experience in delivering fundraising activity against agreed targets.
- Highly proactive, able to take initiative and work independently while contributing to a team.
Desirable Skills & Experience
- Experience in community fundraising campaigns.
- Familiarity with Salesforce or other CRM systems.
- Experience in youth, enterprise, or social impact organisations.
Personal Qualities (Aligned to BLP Values)
- Growth Mindset – reflective, adaptable, and committed to continuous improvement.
- Community Focused – values the needs and strengths of young people and local communities.
- Collaborative and Enterprising – proactive and thrives on taking initiative.
- One Mission, One Team – highly conscientious and reliable, committed to shared success.
- Positive and Solutions-Focused – motivated by making a real difference.
About Rewards
- 25 days of annual leave plus bank holidays (pro rata for part-time roles).
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
The duties and responsibilities described are not exhaustive and may change as necessitated by business demands.
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV and a cover letter stating why you are interested in this role.
Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
candidates Must submit a CV and Cover letter.
The client requests no contact from agencies or media sales.
Are you a data-literate, detail-focused individual who can play a vital role in helping deliver transformational fundraising efforts for the University of London?
Location: London / Hybrid (option to work remotely for up to 60% of the work week)
Closing date: 9 a.m. Monday 27th October 2025
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The University is now planning a new campaign focused on the transformation of our iconic Senate House Library. Based in Senate House, it is one of the UK’s largest libraries for arts, humanities, and social sciences—home to 2 million books, 50 special collections, and 1800 archival collections—and it serves students from across the federation Since the inception of the Philanthropy and Alumni Engagement team in 2015, we have built our engagement activities and systems and now have an established community of more than 200,000 contactable alumni, donors and prospects – the majority of whom are outside of the UK.
About the role
We now seek a Philanthropy Data Officer to play a vital role in helping deliver our transformational fundraising efforts. As a confident CRM user, you’ll be a key part of our Philanthropy Operations team, providing data support for a wide range of functions across the Office, including events, communications, fundraising, donor insights and reporting. Alongside supporting day-to-day requests, you’ll also take on project work, helping to refine and develop the systems and processes that underpin our success. This is a chance to use your technical and analytical skills in a role where your work directly empowers colleagues, enhances donor engagement and informs decisions at the heart of a university-wide campaign.
Who are we looking for
We’re looking for someone who is data-literate, detail-focused and motivated by making systems work better. You’ll bring proven experience of working with CRM systems (ideally Blackbaud products such as Raiser’s Edge or Enterprise BBCRM) and the ability to analyse and present data clearly to a variety of audiences. You’ll thrive in a collaborative team environment, be comfortable engaging with colleagues at all levels, and bring the curiosity and problem-solving skills needed to shape data into meaningful insights. If you’re motivated by contributing to ambitious fundraising goals and want to see your work have a direct impact on education and research, this could be the ideal next step in your career.
It is a great time to join our team and be part of a successful campaign while enhancing your career with a globally recognised institution.
For further information, to access the full job information pack, and instructions of how to apply, please visit click 'redirect to recruter'.
Closing date: 9 a.m. Monday 27th October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Job Purpose:
We are looking for an experienced Management Accountant to provide professional, accurate, and timely financial management and reporting for Repowering London. Reporting to the Finance Director, you will play a key role in supporting our sustainable growth by ensuring sound financial control, analysis and statutory compliance. Working closely with internal teams and external partners, you will enhance the effectiveness and efficiency of our Finance function, contributing to the organisation’s overall operational excellence.
The role will include providing technical and practical support for Repowering and the family of Community Benefit societies which we service and in the future the growth of additional members.
To succeed in this new role, you will need to be a proactive and detail-oriented finance professional with strong analytical skills, excellent stakeholder management, and a genuine commitment to Repowering London’s mission and values.
Key Responsibilities:
· Management & Statutory Reporting: Prepare monthly management accounts, reconcile balance sheet accounts, complete statutory returns (VAT, Companies House, FCA), and support annual audits.
· Budgeting & Forecasting: Assist with annual budgets, reforecasts, cashflow statements, and ad hoc financial projections.
· Business Partnering: Provide financial insights to the management team and project leads, supporting effective decision-making and project financial reporting.
· Supervision: Manage and support the Finance Officer, ensuring professional development and alignment of tasks with departmental goals.
· Systems & Processes: Maintain and improve finance systems and digital tools for accuracy, efficiency, and timely reporting.
· Finance Operations: Oversee sales and purchase ledgers, payroll, and ad hoc financial reporting for senior leadership.
· Audit & Compliance: Prepare reconciliations for external audits and ensure compliance with HMRC, FCA, and other regulations.
· General Duties: Uphold organisational policies, confidentiality, equality, and sustainability commitments while representing the organisation professionally.
About Repowering London
Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.
We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.
Our local ownership model for clean energy is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.
Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, and inequality and fuel poverty a thing of the past.
As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development.
About You
The preferred candidate will have the following abilities and aptitudes:
Essential:
- Qualified or part-qualified ACA, ACCA or CIMA.
- A minimum of 5 years experience of management accounts preparation, including reconciliation and reporting.
- Experience of working with accounting software ( QuickBooks & Xero).
- Excellent attention to detail and analytical with a passion for accuracy and commitment to process.
- Ability to manage multiple priorities calmly and effectively in a fast-paced environment.
- Skilled in budget management and resource optimisation.
· Confident communicator, able to collaborate effectively across teams and with external partners.
· Advanced IT proficiency, including Excel and Commitment to teamwork, respect, and collaboration across all areas of the organisation
· Strong understanding of core business functions, including finance, HR, project management, and marketing
Preferred:
- Experience of Charity / not for profit accounting for grants
The client requests no contact from agencies or media sales.
Community Accountant - contract till 2029
Location: Greenwich - Full time
Charity People have partnered with a lovely charity which provides Finance and Accountancy skills developing their clients based in Greenwich. As the Community Accountant, you will be working with their members, helping them to become more financially sustainable.
Candidates applying for this role, should have strong experience working within the charity / NFP sector and also should be able to train and develop the charity's external clients.
Salary: £44,231 per annum
Hybrid: Home based or Woolwich, London. Should be able to visit the clients based in and around Greenwich / Woolwich
Location: Clients based in Woolwich / Greenwich
Key duties and responsibilities will include:
- Provide intensive one-to-one support to small-and-medium-sized organisations in relation to finance and accounting, including the analysis of their current, and potentially complex, financial and accounting policies, practices, and procedures
- Develop new and/or improved project, programme, and/or service delivery models for small-and-medium-sized organisations in relation to finance and accounting
- Deliver and facilitate workshops and trainings with small-and-medium-sized. organisations which enable collective learning and problem solving in relation to finance and accounting (including Microsoft Excel).
- Continue development of a digital resource hub in relation to generic financial and accounting tools, as well as information, advice, and guidance on current financial needs and issues.
- Oversee all processes, including budget monitoring, risk management, analysis of qualitative and quantitative data, and evaluation and reporting
- Keep abreast of current issues, developments, legislation, and guidance in relation to finance, accounting, and the UK economic climate.
- Support small-and-medium sized organisations in financial and economic crisis to ensure their overall viability and sustainability
- Support the development of funding bids and applications.
- Responsible for preparing statutory accounts.
Candidates applying for this role must have the following:
- Qualified by Experience (QBE) or a recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA)
- Experience of developing budgets for funding upto £200,000
- Ability to build strong relationships with budget holders and being able to challenge them in a compassionate and respectful manner
- Strong verbal and written communication skills at all levels
- Strong interpersonal skills and being proactive
- Experience and understanding of working with a range of communities with protected characteristics
- Experience of organising workshops, training or networking events would be an advantage
Candidates shortlisted will be required to answer two questions which will form as part of shortlisting by the client.
Therefore, please do apply without further delay!
Due to the nature of this role, the client may close this position early if we have suitable candidates.
The interview will be a two-stage interview.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Kids Network is looking for a volunteer recruitment officer to support the recruitment and onboarding of volunteers so that they can become mentors on our programme.
ABOUT THE ROLE
This role supports our work to run our programme by ensuring that we recruit and onboard enough volunteers to become our wonderful mentors.
As our Volunteer Recruitment Officer, you will be the first point of contact for people volunteering to be mentors. You will ensure that our volunteers receive the highest level of customer service and have a great experience in all contacts with our charity.
Working closely with the Volunteer Operations Leader, you will implement our volunteer onboarding journey, leading on pipeline outputs to support volunteers from application to active mentoring.
You will be organised, proactive, and personable, conducting interviews with prospective volunteer mentors, building external relationships and managing data and CRM systems.
5 days a week (35 hours)
£28,000
London-Based
Accountable to: Volunteer Operations Leader
Some weekend and evening work is required, which TOIL can be claimed
We will be holding first round calls on the week commencing 3rd November, with the form second round taking place on Friday 14th November
Benefits:
· Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
· Option for 2 Me days
· 25 days annual leave entitlement with one day accrued each year of service capped at 5 years
· Option to swap bank holidays for other religious holidays
· Team Socials
· Birthdays off
· Personal development budget
· Working in a value led organisation, where we see and share the impact we have on children every day!
Key responsibilities
Volunteer Recruitment pipeline:
· Respond to all incoming enquiries and volunteer applications in a timely manner and in line with the charity's recruitment processes
· Responsible for clear communication to all prospective mentors in the pipeline, always giving a high level of customer service to volunteers and answering queries in a friendly professional manner
· Ensure every prospective mentor fully understands the benefits of volunteering with The Kids Network and has a first-class onboarding experience.
· Conduct volunteer interviews on a weekly basis to meet demand
· Call volunteers on a regular basis to check in on their progress and supporting them with their volunteer journey
· Maintain excellent data hygiene, ensuring at all times the charities CRM salesforce is being updated to ensure the pipeline is maintained
· Maintain the organisation vetting platform, following up with all volunteers who are stuck at various stages of the vetting checks process
· Carry out all the training admin pre and post the training day, working with the Volunteer Operations Leader to ensure this runs smoothly with high attendance
· Deliver 1 day weekend volunteer training alongside our Delivery Team when required.
Volunteer Recruitment Outreach:
· Maintain our digital recruitment streams
· Understand the communities we work in, working with the Volunteer Operations Leader to establishing links with community groups and local opportunities to attract different demographics
· Attend volunteer recruitment fairs and networking opportunities to promote volunteering with The Kids Network.
· Support with the admin and set up for those wanting to volunteer through a placement
· Follow the charity’s communication guidance and support communications work to attract and retain volunteers
· Feed ideas into and help to create content for emails being sent to volunteers in the pipeline and potential volunteers outside the organisation
· Attend mentee and mentor group activity sessions from time to time to better understand the purpose of our work
· Be an ambassador for The Kids Network
Safer Recruitment & Safeguarding:
· Assess new incoming applications in line with suitability for the role and scoring criteria
· Vet volunteers at all stages of the recruitment process, including interview and training in line with the charities safer recruitment policy
· Collect references and conduct DBS and oversees checks in line with our safer recruitment practices
· Uphold our safeguarding principles and processes to the highest standard,
· Book and coordinate safer recruitment panels throughout the year,
· Act in compliance with our policies and processes at all times, using Salesforce CRM, ensuring data is stored and managed in line with GDPR,
About you
We are looking for a highly motivated, personable, strong communicator who is passionate about mentoring and volunteer recruitment. To be successful, you will be solution focused, organised, positive, proactive and creative.
PERSONAL SPECIFICATION
· Track record of managing and following processes effectively,
· Strong organisation and administration skills
· Excellent relationship building skills, ideally demonstrated through work with volunteers
· Ability to be solution focused and self-motivating, and be accountable for your own work
· Exceptional communication skills, with the ability to communicate to a range of audiences with impact
· Demonstrable attention to detail
· Excellent IT skills with ability to use spreadsheets, emails and databases effectively,
· Non-judgemental, self-motivated, pro-active, compassionate and solution focused.
Desirable:
· Track record of recruiting volunteers effectively or staff in a HR setting,
· Experience in following safeguarding processes
· Experience using Salesforce.
· Experience working hybrid
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network.
Due to the size of the team we are unfortunately unable to respond to every application
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Philanthropy & Partnerships Manager will oversee the development of existing high-net (HNW) donors and pipeline new high-net prospects. You will work closely with key Third Party supporters to establish our presence nationally.
A key part of their role will be to strategise to identify high-net donors and foster long term relationships so Muslim Aid is their charity of choice.
You will also work closely with fundraising and supporter services to organise tactical, innovative, bespoke and strategic events to meet the requirements of high-net donors and maximise major gifts like no other.
About the Role:
- Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
- Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
- Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
- Conduct market and internal analysis to identify novel funding prospects. Use innovative thinking to devise creative fundraising strategies and solve problems as they arise.
- Develop and implement a corporate fundraising strategy, aligning with our overarching objectives and CSR initiatives. Manage the budget to ensure maximum ROI on fundraising activities.
- Incorporate legal and regulatory standard into all fundraising activities design/delivery.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Significant experience in fundraising, corporate relationship and/or high-net donor development.
- Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
- Experience in public speaking and presenting information to executive level audiences.
- Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
- Interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Highly developed negotiation skills.
Why you should apply:
Join Muslim Aid as a Philanthropy & Partnerships Manager and lead on building lasting relationships with high-net-worth donors and partners. You’ll grow our national presence, unlock major gifts, and create innovative, bespoke events that inspire generosity. If you’re passionate about strategic fundraising, partnership building, and making a global impact, this is your chance to help shape Muslim Aid’s future. Apply now and help us shape a stronger future for communities in need.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Director, Giving, Volunteering and Voice
We’re seeking an exceptional leader with a track record of senior leadership in income-growth, strategic marketing and communications, sales, or supporter engagement.
Position: Executive Director, Giving, Volunteering and Voice
Location: Home-based. Frequent travel will be required
Salary: £120k per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midnight, Sunday 2 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Lead with purpose to shape transformational growth
We provide tailored support to tens of thousands of stroke survivors each year, fund vital scientific research, and campaign to secure the best care and support for everyone affected by stroke. We’re looking for an Executive Director of Giving, Volunteering and Voice to help us grow our reach and impact.
This is a unique opportunity for a senior leader with expertise in income generation and customer engagement to work with our Chief Executive and wider Executive team, to make sure our teams can help and inspire thousands more people make their best contribution to help tackle the devastation of stroke.
As Executive Director, you will lead through relationships - bringing people together around a shared vision and inspiring colleagues to embrace digital and data in ways that strengthen human connection. By fostering a culture of collaboration and inclusion, you will support our team to create personalised supporter experiences that deepen trust, grow loyalty, and increase long-term impact.
Together we’ll make sure that everyone who gives to stroke feels valued and inspired through outstanding stewardship. We will see significant growth in fundraising income, volunteering, and advocacy that fuels our strategy, supported by integrated supporter journeys that make it easy to donate, volunteer, and campaign.
You will have experience of shaping cultures and embedding supporter-centric strategies, with a proven ability to deliver growth through relationship-led fundraising and stewardship. With your expertise in supporter journeys combined with strategic vision and commercial acumen, you will be excited by collaborative working, unleashing talent and inspiring creativity to unlock new opportunities.
This is your chance as a leader to make a transformational impact in a vital charity. You’ll join a bold, values-driven leadership team committed to changing the story of stroke – and to building a movement that transforms lives.
Apply today to become our new Executive Director of Giving, Volunteering and Voice at the Stroke Association.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Executive Director, Giving, Volunteering and Voice, Executive Director Giving, Executive Director Volunteering, Director, Giving, Volunteering and Voice, Marketing Director, Director of Communications, Sales Director, Director of Supporter Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Community Action Redbridge is looking for a dynamic programme manager who can combine strategic thinking with practical delivery to strengthen VCSE sector capacity, amplify collective voice, and build equitable partnerships.
This is a pivotal leadership role at the heart of our vision for a fairer, more equitable borough, by supporting a vibrant and thriving VCSE sector. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.
In this role, you will create the conditions in which VCSE organisations can do their best work :
- supporting them to build their resilience and sustainability,
- raise awareness of their vital contribution,
- and ensure their collective insight and expertise influences local systems, policy, and practice.
The Sector Development Programme Manager will lead the design and delivery of a programme of support that strengthens, connects, and champions the local sector. They will oversee and enhance our existing offer while leading work to build the sector’s connective infrastructure.
This will include working collaboratively with our members to develop strong, inclusive networks that reflect their priorities, foster collaboration, peer support, and shared learning, and build a more unified and representative sector voice - ensuring that the insight and expertise of VCSE organisations meaningfully influence local systems, policy, and practice.
With a commitment to equity, collaboration, and community-led development, the Sector Development Programme Manager will work closely with partners, funders, and stakeholders to raise the profile of the local VCSE sector and advocate for the investment, recognition, and support it needs.
They will bring strategic leadership and programme management expertise, along with a deep understanding of the sector’s role in tackling inequalities and driving social change. Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. We do this by:
- Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
- Supporting local people to drive change in their own communities, through social action, volunteering and active participation. ·
- Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. This role will provide strategic leadership across multiple projects, ensuring they are well-managed, deliver impact, and reflect the strengths and priorities of Redbridge’s VCSE sector. Please share an example of when you have managed a complex programme - how did you use monitoring, evaluation, and learning to improve delivery, demonstrate impact?
2. This role will lead efforts to develop the sector development programme and secure funding for new and existing projects, as well as contributing to wider organisational fundraising efforts. Please share your experience of fundraising and diversifying income streams.
3. This role requires building trusted relationships and collaborating across sectors. Can you give an example of when you have brought partners together around a shared goal? How did you ensure the partnership was strengths-based, inclusive, and built shared ownership?
4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?
Please submit your CV and covering letter by 11.59pm on Sunday 19th October.
Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
There are a billion teenagers on the planet. Reaching people with the good news of Jesus, particularly emerging generations, is a global priority for Alpha. However, we must reach them in engaging and relevant ways to their current contexts and cultures. In 2024, we launched a brand new Alpha Youth Film Series, a pioneering product that is having a global impact on the number of young people meeting Jesus through Alpha around the world.
We are now looking for an enthusiastic, experienced, creative Marketing Manager who can hit the ground running to help us take the Alpha Youth brand to the next level, with a particular focus on marketing the new series.
In this role, your core focus will be managing the development, planning and delivery of an exceptional marketing strategy for Alpha Youth.
Working collaboratively with teams across Alpha and our global offices, you will use your marketing knowledge and outstanding planning skills to take a view of our audience, messaging and channels, ensuring the timely delivery of strategic marketing campaigns which will have the biggest impact in achieving our organisational goals.
The Responsibilities
Strategic Planning and Execution:
• Formulate and execute a marketing, communications and content strategy aimed at raising the awareness, understanding, interest, engagement, and growth of Alpha Youth. This role needs to be able to both write the marketing strategy and hold responsibility for its roll out, with the support of the wider Alpha Youth team and the Global Head of Marketing.
• Develop and manage a detailed, costed and timed annual marketing and communications plan that identifies all key activities that Alpha Youth needs to engage in to achieve its objectives (including all appropriate channels to market) and report monthly on this.
• Ensure programme milestones related to marketing and communications are achieved on time and within budget.
Brand Management:
• Working with our Global Creative team and external freelancers as required, oversee the creation of compelling marketing assets, including content, graphics, event collateral and other materials.
• Ensure consistency and coherence is maintained in brand messaging across all marketing materials.
Content Creation:
• Work in a collaborative manner to develop and execute a year-round content marketing strategy that enables the distribution of impact-driven, engaging content to our target audience for various marketing channels, including social media, email campaigns, podcasts, blogs, and website content.
• Able to brief in creative ideas to the design and video team and oversee the feedback process and their delivery from start to finish.
Analytics & Reporting:
• Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement, particularly holding a close awareness of how Alpha Youth’s social channels are performing.
Internal Communications:
• Lead on all Alpha Youth related internal comms ensuring global brand campaigns and updates are communicated effectively and in a timely manner across the organisation.
The Right Candidate
• At least 3 years in a marketing role with a proven track record in the development and implementation of successful marketing campaigns and strategies
• The ability to write a multi-discipline marketing strategy across channels and audiences
• A strong understanding of digital channels and their supporting analytics
• Comfortable working across multiple projects simultaneously, with an ability to prioritise and manage your time as required
• Exceptional attention to detail with an ability to remain organised
• A self-starter able to take ownership of the Alpha Youth brand and marketing and drive this forwards
• Creative and nimble, with a desire to generate new ideas, chase new opportunities and solve problems when they occur
• Strong project management skills
• Excellent written and oral communication skills in positioning, messaging and storytelling
• Highly collaborative with a deep sense of ownership and accountability
• Structured and a strategic thinker
• A bias towards action and getting things done
• Flexible, reliable and a proactive team player
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
The Fundraising Executive, Treks and Challenges will support the delivery and growth of Grief Encounter’s national and international challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement.
Working as part of a dynamic fundraising team, this role is ideal for someone with experience in Treks and Challenges, events, fundraising or supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for a meaningful cause.
MAIN DUTIES & RESPONSIBILITIES:
Support the delivery of a range of UK and overseas challenge events including the London Marathon, Royal Parks Half, London to Brighton Cycle, Ultra Walks and international treks.
The Fundraising Executive, Treks and Challenges supports the delivery and growth of Grief Encounter’s challenge events programme. This includes recruiting and stewarding participants, managing logistics, and ensuring all events are delivered to a high standard.
A key part of the role is to help drive participant sign-ups for each challenge, ensuring that all available places are filled through proactive promotion and excellent supporter engagement, and who is enthusiastic about helping others take on personal challenges to raise money for meaningful cause.
Help coordinate logistics with third-party providers and internal stakeholders.
Assist with registration and onboarding of participants, ensuring excellent stewardship.
Prepare and distribute fundraising packs and challenge materials.
Support event-day operations including attending challenge events where required.
Liaise with suppliers to organise merchandise, materials, and event assets.
Act as a main point of contact for challenge participants, offering guidance and motivation throughout their fundraising journey.
Help manage fundraising pages, track income and offer advice to maximise sponsorship.
Send timely and personalised communications to participants pre- and post-event.
Support the delivery of thank you processes and post-event engagement
Maintain accurate participant records using our CRM (E-tapestry).
Track fundraising totals and report on progress against targets.
Reconcile income and ensure donations are accurately processed and acknowledged.
Assist with compiling data and feedback for evaluation and future planning.
Work closely with other fundraising colleagues on integrated campaigns and initiatives.
Provide ad hoc support for other income streams (e.g. community events, corporate fundraisers and Grief Encounter events such as Gala dinners if needed).
Help contribute to the development of promotional materials and social content related to challenges.
ADDITIONAL INFORMATION
This role contributes directly to income generation and supporter engagement.
Subject to pre-employment checks, including an enhanced DBS.
Training and ongoing professional development will be provided.
* If this sounds like you, please refer to the attached Job Description for more information and apply today.
Closing date 22 October 2025
Interview date - 30 October 2025
The client requests no contact from agencies or media sales.