Digital Communications Coordinator Jobs

At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch movement across England and Wales with over 2.3M members and 60,000 volunteers. We are the largest volunteer led crime prevention and community development charity in the UK. Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office, charitable trusts and foundations, donations and sponsor organisations in the private sector.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been.

We have received funding to start several new projects, and now need a Finance Officer to join the Finance Manager in a small finance team to support the growing organisation. The Finance Officer will also support the wider team with expenses, reviewing their spending verses their budgets, and will help manage the online shop.

Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences. 

The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.

The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd June 2024

Interview date(s): 27th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About you

Are you an experienced event organiser looking for a new challenge?  Do you want to use your skills to make a real difference to the lives of myeloma patients?

We are looking for someone with event management expertise who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events.  You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines. 

About the role

The Information Events Coordinator will deliver our information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

You’ll be responsible for the planning, co-ordination and delivery of the events, including marketing and promotion, as well as logistics and resourcing.  You’ll be required to attend several weekend events throughout the year so should be able to travel across the UK as needed. 

About us

 Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. 

Our progress makes us optimistic and we are gathering speed, but there is further to go and more to do.  We are committed to bringing together the best and brightest people who want to be part of driving change to ensure everyone affected by myeloma can live the best life possible.

Our culture

 Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following to:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 10 June 2024 and interviews will be held on 20 and 21 June 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma. 

As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement. 

This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer. 

Summary of role responsibilities 

• Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;  

• Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;  

• Develop and grow our charity’s’ media presence and profile;  

• Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 16 June 2024 at 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: 1 July 2024 (London office)  

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

About Us

Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.

For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.

Roles and Responsibilities 

Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention. 

Volunteer Recruitment 

• Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms. 
• Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner. 
• Supervising our Office Volunteer in the processing, support and onboarding of volunteers. 
• Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors. 
• Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors. 
• Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme 

Targeted Recruitment – Special projects 

• Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes. 
• Identifying needs and developing training, support and resources for particular groups. 
• Increasing proportion of volunteers from under-represented groups 

Volunteer Training and Development 

• Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks. 
• Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform. 
• Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required. 
• Coordinating training schedules with Programme Managers. 
• Supporting Programme Officers and Managers in delivering live training sessions. 
• Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events 
• Enhancing the Experience of Volunteers 
• Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve. 
• Developing initiatives to recognise and reward volunteer contributions. 
• Identifying opportunities to enhance volunteer wellbeing.

Programme Development and Strategy 

• Strategy development and work planning 
• Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
• Organising and delivering an annual volunteer networking event

​Administrative support   

• Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins. 
• Providing references for mentors as required   
• Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters. 
• Help support event management and planning with volunteers attending annual trips with their mentee. 

Person Specification 

Essential: Skills & Experience

• Excellent written and verbal communication skills
• Good organiser – ability to manage multiple tasks
• Great data management skills, including an ability to log and file important data accurately
• Understanding of the volunteer sector
• Passionate about supporting families to improve outcomes for children, young people and parents. 

Essential: Personal attributes 

• Personable and positive   
• People orientated
• Good listener   
• Willing and able to work the occasional evenings and weekends   
• Strong empathy skills 

Desirable: Skills & Experience

• Ability to work with CRM systems and databases
• Project management skills 
• Has knowledge or lived experience in the borough of Westminster
• Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
• Experience working with young people and families
• Public speaking

 Values 

Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable 

Senior Project Officer – Digital & Education

This is an exciting time to join our International Society, and to take the next steps in your career within a small proactive team: we are at a critical stage of development of ISAPS Education, putting finishing touches to a new website, and working on a new Learning Management System and training curriculum, to build on our extensive resources for medical professionals globally.

Working closely with the Head of Digital and Education Projects to develop and manage ISAPS website and our portfolio of e-learning and education for our members and their patients across the globe you will play a key role in creating high quality digital resources, and in building our relationships with stakeholders internationally.

About you

Educated to degree level, with strong relevant experience in online digital systems and education, you will enjoy a broad and varied workload and be comfortable working at pace, and on your own initiative. You are self-motivated, proactive, adaptable, solutions focused with highly developed interpersonal skills.

We would like to hear from candidates who understand the design and production of digital content, and have excellent organisation and communication skills to enable them to work on multiple projects concurrently. You will enjoy and embrace the opportunities of working remotely and collaboratively with our team and our community of international medical professionals alike.

Key attributes of the successful applicant will include:

- Experience in the design and production of digital education content using relevant tools
- Passion for delivering high quality and well-designed digital content for educational purposes
- Comfortable at managing multiple (and learning new) digital systems (CMS / LMS / CRM etc)
- Strong motivation, time-management and communication skills, able to work effectively remotely and see tasks through to completion
- Exceptional organisation and prioritisation to manage multiple priorities effectively
- Strong motivation and customer orientation: equally skilled at developing relationships and managing systems
- Solutions focused: able to analyse and evaluate needs quickly
- Accurate worker with high attention to detail

Whilst English is the official language of ISAPS, other European languages may also be an advantage.

For further information on the role and access to a detailed job description please click the apply button.

Tenure: Full Time (5 days per week), Permanent
Salary: £30,000 - £33,000, depending on experience
Location: Home working, ability to travel to London for team meetings 1-4 times per month

Benefits:

- 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year).
- Matched Pension Plan: we will match up to 6% of your chosen contribution
- The opportunity for growth, responsibility and ownership
- A friendly small team environment where your opinion is valued
- An annual appraisal including a personal development review, and the opportunity for training
- Hybrid working: primarily home based with option to use our London desk space

Process:

Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.

Deadline: 9am Wednesday 5th June
Interviews:Initial: 6&7 June via Zoom.Final TBC: 19/20 June in person.

Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.

You may have experience of the following: Digital & Education Project Officer, Digital Education Projects Officer, Education Projects Officer, Education & Digital Projects Officer, Digital Learning & Education Coordinator, E-Learning & Education Projects Coordinator, Digital Education Programme Coordinator, Education Technology Project Coordinator, Digital Learning and Development Coordinator, etc.

REF-214 215

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.

The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.

This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.

Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.

A full job description and ROH information pack is attached below. 

Closing date for applications: 8am, Thursday 27th June 2024

First stage online interviews will be held w/c 1st July 2024

Applicants must have work authorisation for the UK.

Project Coordinator - Species Survival Fund: 'Bogs and Bitterns'
Salary: £29,784 - £31,320
Contract type: Fixed term until end of February 2026
Working hours: Full time, 37.5 hours per week
Location: Callow Rock, Shipham Gorge, Cheddar, with opportunities for hybrid working

“Bogs and Bitterns": Somerset Wetland Restoration is one of twenty schemes being funded by the Government's Species Survival Fund.

As Species Survival Project Fund Coordinator, you will provide project management and co-ordination of the Species Survival Fund project and work on the development of specific species and habitat works at the Brides Mound and St Brigid’s Chapel site in Glastonbury.

We are looking for an individual with both hands on experience of delivering nature conservation work and project management expertise.

This project is funded by the Government's Species Survival Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. “Bogs and Bitterns: Somerset Wetland restoration is one of twenty schemes being funded across the country. Within our project area we aim to deliver 50 hectares of wetland habitat restoring and expanding to improve and create quality ‘stepping stone’ sites of high quality biodiversity and to enable species abundance across the wider county. We are looking for an individual with both hands on experience of delivering nature conservation work and project management expertise.

As Species Survival Project Fund Coordinator, you will have two main areas of work. The main part of the role is to provide project management and co-ordination of the Species Survival Fund project, ensuring we are on track, including meeting budget requirements, collating information and reporting as required, and providing line manager support to the project Ecologist. The second part of the role is to also to work on the development of specific species and habitat works at the Brides Mound and St Brigid’s Chapel site in Glastonbury; here SWT is working in close co-operation with the Friends of Brides Mound and Southwest Heritage Trust and is funded by the Glastonbury Town Deal Fund.

Responsibility 1: Manage the Project

• Share knowledge and expertise by:
• Providing project management and coordination and building relationship with key stakeholders.
• Ensuring concise information gathering and reporting for the Species Survival Fund project.
• Providing and sharing expertise on species survival, whilst coordinating evidence and monitoring of the project.
• Undertaking a wide range of complex, technical and professional tasks in differing situations, with a degree of personal responsibility and autonomy. It is important to be able to work both alone and as a member of the team.
• Adopting environmentally friendly working practices, setting, and maintaining high personal standards of efficiency and customer care and fostering a ‘can do’ culture based on ownership, initiative, teamwork, and exchange of information.  All staff are ambassadors for the organisation both internally and externally and are expected to always act in a professional manner. They are required to abide by organisational rules, policies and procedures as laid down in the staff handbook.

Responsibility 2: Line Management

Provide leadership and support by:

• Providing direct line management to the Species Survival Fund Project Ecologist to ensure best practice and to drive the project forward.
• Managing the workload, performance, and personal development of the Species Survival Fund Project Ecologist.
• Having budgetary responsibility for the project and expenditure.
• Keeping abreast of national and international species recovery programmes and relate these to Somerset.

Responsibility 3: Work with Partners and Volunteers

Provide leadership and training opportunities as an influencer for the Trust by:

• Contributing to discussions, workstreams and providing support to the developing St Brigid’s Chapel and Brides Mound Project.
• Leading on working with other partners to design and implement habitat works across this landholding.
• Enabling the development of volunteering and training opportunities with the Friends of Brides Mound so they are resilient as a community to continue managing this land as part of the nature recovery network at the end of current funded works.
• Working in close collaboration with the communications and fundraising teams to promote the project including the production of articles, blogs and social media posts.

General

• The job holder is required to follow and comply with all policies and procedures of Somerset Wildlife Trust which includes our health and safety and safeguarding procedures, ensuring the personal safety of all staff, volunteers, young people and vulnerable adults involved in the project.
• To carry out other duties relevant to your post as reasonably required by your line manager.
• To reflect the Somerset Wildlife Trust Values all areas of work.
• To work collaboratively with other Wildlife Trusts to share learning and achieve greater impact collectively.
• Somerset Wildlife Trust is committed to creating a more digital culture across the organisation. We aim to become more collaborative, agile and efficient through the use of digital technology.  A basic level of digital skills is expected of all staff with the opportunity to improve these skills with career progression.
• We are a Disability Confident Employer, as such we offer an interview to people with a disability who meet the minimum criteria for the job.

Additional benefits of working for the Somerset Wildlife Trust include:

• 7% employer pension contribution
• Life insurance
• An annual professional institution subscription
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• Minimum 33 days of holiday (25 annual leave + bank holidays)
• Active staff social events

The opportunity to make a real and positive difference to nature, communities and the climate.

Closing date: Sunday 30 June 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The YWF Youth Voice Coordinator Role

This role offers an exciting opportunity to coordinate and lead YWF’s revamped youth engagement initiatives. Collaborating closely with our Youth Voice Consultant and the entire team, you will bring passion, creativity, professionalism and ambition to implement our youth voice plans. These plans are informed by a recent review and are supported by a theory of change.  Additionally, you will play a pivotal role in amplifying this work and the voices of young people involved with YWF through our social media platforms.

This position also provides avenues for professional growth and development. By directly overseeing interns engaged in YWF activities, you will gain valuable experience in staff development and play a crucial role in nurturing the next generation of youth leaders! Furthermore, you will acquire experience in YWF’s broader organisational functions, creating opportunities to leverage your expertise in youth engagement to contribute to strategic and operational decision-making within the organisation.

Key roles and responsibilities

 

Youth Outreach and Recruitment

• Undertake outreach and recruitment efforts to attract a diverse group of young people from the YWF membership to participate in YWF's engagement initiatives (currently known as the Young Ambassadors) - working closely with members and key stakeholders to do so.
• Ensure these strategies and communication channels are youth-focussed, inclusive and accessible.

YWF Youth Engagement Strategy Development & Coordination

• Help develop and coordinate YWF's youth engagement and youth voice initiatives including engaging the Young Ambassadors in a YWF engagement program, workshops, internships, trusteeships, panels, peer-research, grant-making, member visits etc.
• Ensure young people are supported to engage in outward-facing opportunities - events, social media, co-production, member visits.
• Work with the youth voice consultant, young people and key stakeholders to help further develop practices that promote youth empowerment, both within the organisation, the membership and the borough.
• Support internal pathways for the Young Ambassadors into YWF Internships and external pathways into supported paid opportunities within the borough e.g. research, youth consultancy etc.

Social Media

• Work closely with the Marketing & Engagement Manager to communicate the voices and work of young people within YWF through various social media platforms - including supporting young people to gather content.

 

Internship Oversight

• Support and coordinate YWF  interns - providing guidance, mentorship and direction to ensure effective program implementation - working to integrate and support interns within different areas of the team.

Stakeholder Engagement and Collaboration

• Engage with internal and external stakeholders, including young people, members, staff, volunteers and partner organisations to share best practices, support collaboration and drive forward impactful strategies.

Project Management

• Ensure clear documentation, processes, and policies are in place to support the efficiency and effectiveness of YWF youth engagement initiatives, including supporting the Youth Voice Consultant to develop role descriptions, session plans, and risk assessments and safeguarding.

Grant Making

• Support the Grants Manager in delivering a youth-led grants programme, led by a group of young grant makers

 

Measuring Impact

• Work with key members of the team, young people and stakeholders to ensure the ongoing effectiveness of YWF’s youth voice initiatives.
• Work with the team to quality - assure YWF’s programmes to ensure programmes meet the needs of young people

What we are looking for

Skills:

Youth Engagement: Proficiency in designing and delivering creative and dynamic youth engagement initiatives, including outreach, recruitment, and sessions. (Essential)

Session planning and delivery: Able to design engaging and creative sessions with young people, that use different methods to keep them engaged, safe and informed. (Essential)

Social Media: Familiarity with social media platforms and digital communication tools for amplifying youth voices and promoting engagement initiatives. (Essential)

Project Management: Strong organisational skills with the ability to manage multiple small projects simultaneously. (Essential)

• Communication: Excellent verbal and written communication skills, including the ability to engage effectively with diverse young people, stakeholders and team members. (Essential)
• Collaboration: Ability to work collaboratively in a team and membership environment, fostering positive relationships and driving collective action towards common goals. (Essential)
• People Management: Skills in developing team members - in this case interns through formal line management (Desirable)
• Monitoring and Evaluation: Skills in creatively getting and reporting feedback from young people and reporting against outcomes. (Desirable)

Experience:

• Youth Engagement: Experience in youth engagement, outreach, and recruitment, ideally within a community or nonprofit setting. (Essential)
• Project Coordination: Previous experience coordinating and managing youth-focused projects or initiatives, including internships, workshops, or events. (Essential)
• Stakeholder Engagement: Track record of successfully engaging with diverse stakeholders, including community members, partner organisations, and funders.  (Essential)
• Supervision and Mentorship: Experience in supervising and mentoring interns or volunteers, providing guidance and support to facilitate their professional development.  (Desirable)
• Event Management: Experience in planning and executing events or activities aimed at youth empowerment, participation, and advocacy. (Desirable)
• Data Analysis: Familiarity with data collection methods and analysis techniques for measuring the impact and effectiveness of youth engagement programs. (Desirable)

 

Knowledge:

• Youth Development: Understanding of youth development principles, including adolescent development, peer support, and youth leadership, to help inform program design and implementation. (Essential)
• Safeguarding: Knowledge of safeguarding policies and procedures to ensure the safety and well-being of young people participating in engagement activities. (Essential)
• Community Dynamics: Awareness of the social, cultural, and economic dynamics within Westminster and its impact on young people, enabling culturally sensitive and inclusive engagement approaches.  (Desirable)
•  Youth Participation Models: Familiarity with different models of youth participation and engagement, such as youth councils, peer research, and youth-led advocacy, to inform strategy development and implementation. (Desirable)
•  Policy Context: Awareness of local, national, and international policies affecting young people, including education, employment, health, and social services, to advocate for youth-friendly policies and practices. (Desirable)

 

Characteristics:

• Passion for Youth Empowerment: Genuine commitment to empowering young people and creating opportunities for their voices to be heard and valued in decision-making processes. (Essential)
• Inclusivity: Commitment to diversity, equity, and inclusion, with the ability to create inclusive spaces where all young people feel welcome and respected. (Essential)
• Adaptability: Flexibility and openness to learning and adapting strategies based on feedback, changing circumstances, and evolving youth needs and preferences. (Essential)
• Resilience: Ability to navigate challenges and setbacks with resilience and a positive attitude, maintaining focus on long-term goals and outcomes. (Essential)
• Empathy: Empathetic and compassionate approach to working with young people, recognizing and understanding their diverse backgrounds, experiences, and perspectives. (Essential)
• Reflective Practice: Willingness to engage in reflective practice, seeking feedback, self-assessment, and continuous learning to enhance personal and professional growth in youth engagement work. (Essential)
• Mucking in! – working in a small team with tight resources you will not be shy about helping out with getting things done but in return you will get flexible working arrangements and a fun working environment. (Essential)

About ICT at Hope into Action 

ICT is critical to delivery of the Hope into Action vision of every church lovingly making a home for those experiencing homelessness. We have experienced rapid growth across the UK and are now in 35 towns. Our ICT provides a vital window for each town in the Hope into Action network of people, policies, document storage and training resources. Our internal ICT capacity is mission critical. Our first line helpdesk is outsourced. This role will take the lead on several key projects that will ready out ICT infrastructure for the next phase of growth. 

About the role 

Our ICT Network Lead is both a strategic and user-empowering role. For this role, you would be someone who is flexible with an ability to keep systems running smoothly whilst at the same time pursuing improvements.

Hope into Action has a strong culture of continual improvement and pursuing excellence. Working with the Head of Operations, you will immediately focus on the implementation of our HOPE Processes project to enable all our projects to realise significant efficiencies in managing significant numbers of processes connected to our houses, tenants, investors and donors.

Whilst progressing other projects, you will oversee the induction and training of new staff and franchise partners. You will manage the outsourcing of IT contracts, including help desk, finance, CRM databases, mobiles, landline, internet and printers / copiers. Oversee the on-going development of the SharePoint Online site as a robust efficient tool for day-to-day use. You will introduce new ways to monitor the satisfaction with ICT across the network and take responsibility for data security.

About you 

We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them. 

You will possess a wide range of IT and Management skills and be a problem solver and decision maker. You should be approachable and able to convey complex IT concepts to frontline staff. You should have great communication and people skills and be able to travel around other Hope into Action sites. You should have a passion for the homeless, churches and our vision & values. 

We value diversity, and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.   

About us

We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.  

Starting 13 years ago, we have grown into a mature organisation working with over 100 churches running 110 homes for over 350 tenants. 

We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless link and Centre for social Justice.

We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants. 

Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human traffic 

Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.  

We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community.   Our vision is for every church to lovingly provide the homeless with a home.

Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.

Location: London, UK - flexible working– Office presence anticipated about once/month 

Position Status: Full-time, Regular

Salary:Starting salary for this role will be £37,040 commensurate on experience.

Anticipated to start August 1st

Closing date: Please submit application and cover letter by June 12th

Current unrestricted work authorization in the location is required at the time of application for this position. 

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department  and  Team Summary                                                         

In support of Mercy Corps’ mission, the global Corporate and Foundation Partnerships team manages Mercy Corps’ fundraising relationships with major global companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, economic and market development, food and water security, climate change, and peacebuilding. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our programme and country-based colleagues around the world. This position sits within Mercy Corps’ Development team.

The Position 

The Communications Officer, Global Corporate & Foundation Partnerships will focus on two key workstreams: 1) Implementing the communications and profile-raising strategy for the Development team’s $250M Climate: Possible global campaign and 2) Communications projects supporting European corporate and foundation partners. Working closely with the Communications Director, Global Corporate & Foundation Partnerships, and the Senior Director of Development in Europe, this position will coordinate across internal teams, including fundraising relationship managers and communications and marketing team members, and liaise directly with external partners.

Essential Responsibilities 

CLIMATE: POSSIBLE COMMUNICATIONS & PROFILE-STRATEGY SUPPORT (60%)

●Support the execution of the Climate: Possible communications plan, including managing the creation of thought leadership deliverables, developing written and other creative content, and coordinating internal reviews.

●Create an editorial calendar, develop and track an ongoing stream of content for executive and agency social media channels that highlights Mercy Corps’ expertise in climate adaptation programming.

●Event support, including developing briefing documents, talking points, invitation copy, and social media promotion for external climate conferences and events and Mercy Corps-organised corporate and foundation partnership events.

●Create new deliverables and update the existing suite of Climate: Possible marketing materials, as needed.

GENERAL COMMUNICATIONS SUPPORT FOR CORPORATE & FOUNDATION AUDIENCES (35%)

●Contribute to the development and implementation of multi-channel profile-raising strategies in support of the European strategic plan. Contribute to the profile and influence strategy to raise Mercy Corps’ profile with key corporate and foundation donors and prospects.

●Manage emergency response coordination for the Global Corporate and Foundation Partnership teams in partnership with the Global Sr. Communications Officer. Write emergency response communications (creating and sourcing content from internal teams), including email solicitations and updates, and help create donor deliverables, including decks and webinars to support emergency response fundraising amongst Corporate and Foundation partners.

●Source, transform, and create content into compelling Corporate and Foundation audience-specific products, including emails, blog and social posts, pitch decks, fact sheets, and videos.

●Serve as the communications lead, in partnership with corporate relationship managers, for corporate co-fundraising opportunities and submission prizes and competitions.

●Support strategic employee communications efforts for top European corporate partners in partnership with the Employee Engagement Officer.

●Monitor social media accounts of key Corporate and Foundation partners, and draft suggested posts for executive or agency engagement. 

KNOWLEDGE MANAGEMENT AND TEAM PROCESS IMPROVEMENT (5%) 

• Develop and maintain internal documents to track communications projects and evaluate and prioritise communications opportunities with partners.
• Stay abreast and socialize internal communications resources and general fundraising communication trends with the Corporate and Foundation teams. 
• Contribute to Mercy Corps’ ethical fundraising and communications strategy by creating materials in line with our ethical storytelling approach and guidelines.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Director of Communications, Global Corporate and Foundations Partnerships and the Senior Director of Development, Europe.

Works Directly With: Climate: Possible leadership committee including Chief Climate Officer and Senior Directors, Directors/Senior Managers and Deputy Directors for Corporate and Foundation Partnerships; Employee Engagement Deputy Director and Officers; Development Coordinator; Marketing and Communications team members. 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

• 4+ years of experience in corporate or non-profit communications
• Expertise across various marketing and communications specialties, including public relations, social media, digital marketing, and corporate communications.
• Outstanding writer with experience in multiple formats.
• Ability to translate dense, technical, and specific information into compelling and accessible messaging and copy.
• Excellent project management skills, with the ability to manage and prioritise competing demands while maintaining attention to detail. 
• Visual thinker – design skills are a plus; experience working closely with designers.
• Ability to adapt and pivot in a fast-paced environment.
• A strong understanding of relevant fields such as business, communications, marketing, non-profit management, or international development, as demonstrated through practical experience, coursework, or self-directed learning.

Success Factors

The Communications Officer, Global Corporate & Foundation Partnerships, will have demonstrated experience creating high-quality, fit-for-purpose communications deliverables. An outstanding writer and project manager, they will work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. Experience in corporate social impact, climate programming, or international development will be a strong asset.

Note: Mercy Corps is committed to creating a culture of inclusion for all people that protects, enables, and elevates diverse community members and groups. We are eager to meet with candidates from diverse backgrounds.

 Living Conditions / Environmental Conditions

The position is based in the U.K. and requires up to 5% travel to international and domestic locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

NAPAC is seeking a motivated and enthusiastic Business Development Coordinator to focus on marketing and selling our training programmes to external clients in public and private sectors. This entry-level (or above) role offers an excellent opportunity for individuals in the early stages of their career in business development, with a focus on promoting training solutions in the field of trauma support. The ideal candidate will possess strong communication skills, an in-depth understanding of the sales process, a proactive attitude, and a passion for making a positive impact in the lives of survivors of childhood abuse.

Key Responsibilities:

1. With support, develop and implement a strategic business development plan to market and sell NAPAC's training programmes to external clients, including organisations, agencies, and professionals in fields such as policing, mental health, social work, education and others.
2. Identify and cultivate relationships with potential clients and stakeholders to understand their training needs and develop tailored solutions to meet their requirements.
3. Embrace and enthusiastically engage in the sales pipeline process, from lead generation to closing deals, demonstrating persistence and determination to achieve sales targets.
4. Conduct market research and competitor analysis to identify trends, opportunities and competitive positioning strategies for NAPAC's training offerings.
5. Promote NAPAC's training programmes through various channels, including direct outreach, networking events, conferences, and digital marketing initiatives.
6. Assist in the development of marketing collateral, proposals and presentations to showcase the value proposition of NAPAC's training programmes and secure new business opportunities.
7. Support internal coordination and communication with colleagues to ensure alignment of business development efforts.
8. Track and analyse key performance metrics related to sales pipeline, revenue targets, and client satisfaction to evaluate the effectiveness of business development initiatives.
9. Stay informed about industry trends, best practices, and emerging issues related to trauma support and survivor care to continuously improve and innovate our training offerings.
10. Participate in training and professional development activities to enhance knowledge and skills in business development and sales techniques.
11. Demonstrate a commitment to NAPAC's mission and values, contributing positively to the organisation's culture and goals.

Skills and experience required:

• Bachelor's degree in business administration, marketing, psychology, social work or related field preferred; relevant work experience may be considered in lieu of a degree.
• At least one year’s experience in a similar role is highly desirable.
• Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with clients and stakeholders.
• Solid understanding of sales principles and the pipeline process, customer relationship management, and marketing concepts.
• Proactive and results-oriented mindset, with a willingness to take initiative and drive projects forward.
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.
• Passion for NAPAC's mission and a desire to contribute to the organization's impact in supporting survivors of childhood abuse.
• Willingness to travel occasionally and work flexible hours as needed.

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, currently 10am – 4pm).

The aim of this role is to be part of a team providing a comprehensive information, advice and support service to carers in Manchester  

The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice immediately where possible and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

This role is subject to an Enhanced DBS

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Applications for this role close on 28th June 2024

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.