Director of operations jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
The Operations Manager will provide oversight across administration, compliance, governance, facilities and HR to ensure the Angelou Centre operates effectively and efficiently. You will ensure that the Centre is safe and welcoming for staff and service users, maintains compliant and efficient operational systems, and deliver key projects on time and to high standards.
This is a key leadership role requiring strong organisational, problem-solving, and people-management skills, with the ability to design and embed systems that strengthen our work and improve our workplace.
Our ideal candidate is someone who:
- Has significant experience in an operations, administration, or HR role. Ideally within the charity sector.
- Has excellent knowledge of HR best practice within the UK, with experience within learning and development.
- Is excited to join The Angelou Centre during a period of growth, working strategically with the Executive Director to strengthen and improve HR practices.
- Demonstrate strong leadership skills to develop and inspire staff teams, embedding a culture of learning, inclusion, and continuous improvement.
- Has lived experience of, or a deep understanding of, the structural inequalities from the perspective of Black and racialised women.
About the Angelou Centre
With over 30 years in service of Black and racialised women and children
The Angelou Centre is a Black-led organisation based in Newcastle. We specialise in supporting Black and racialised women and children at risk of experiencing domestic abuse and other forms of Violence Against Women and Girls (VAWG).
We help women, children and young people recover after experiencing violence, abuse or unfair treatment.
We listen, we understand, and we never judge.
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to Enhanced DBS Disclosure
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Candidates must be eligible to work in the UK
- Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
The Angelou Centre is aware that Black and racialised women are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.
The client requests no contact from agencies or media sales.
We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering with a West London-based older people’s charity who provide a range of impactful, person-centred services; from social prescribing, to befriending, to dementia support, to information and advice, to digital inclusion. They are now recruiting for an interim Director of Services to lead the organisation through a time of change and development.
As interim Director of Services, you will work across various departments to oversee the strategic delivery of beneficiary-focussed services, ensuring that projects are delivered on time, to target and to budget. You will join the CEO in leading the delivery of the organisation’s strategy, evidencing impact, ensuring that staff and the management team are motivated and engaged and that older people remain at the heart of delivery. You will develop and maintain strong strategic relationships with key stakeholders, particularly within the NHS, promoting and developing the charity's integrated teams and social prescribing work, and facilitating opportunities to secure funding.
To apply for this role, you must be a senior manager with significant experience of overseeing and developing health, social and voluntary sector services in integrated settings. You must have extensive experience of working with and supporting vulnerable people, and an understanding of the health and wider social issues affecting them. You must have demonstrable experience of managing, supporting and developing staff teams, and of working in partnership with a range of stakeholders at a senior level.
Please initially apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will then be contacted and provided with further information.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.
Please note, this role is initially offered as a 6-month fixed term contract (up to the end of March 2026) with possibility of extension.
Please also note this role will be hybrid-working (1 day, potentially 2 working from home).
A global movement working to protect animals and advance their welfare wherever they are at risk is seeking an Executive Director to lead its United Kingdom operations. Whether it’s challenging the fur trade, fighting to end trophy hunting imports, eliminating cruel farming practices or ending the brutal dog meat trade in Asia, this organisation’s campaigns are making a real difference for animals. The UK branch is at the heart of that mission, helping to deliver international impact while also shaping a distinct UK voice in the animal protection movement.
With a newly launched global brand, a track record of sustainable growth and a strong foundation of support, the organisation is entering an exciting new chapter.
Executive Director, United Kingdom
London, with hybrid working
Circa £120,000 per annum
This is a unique opportunity to lead the UK operations of a dynamic global organisation, by championing its values, inspiring the team, and driving forward strategic priorities.
The Executive Director will lead all aspects of the UK entity, from setting direction, strengthening operations, guiding a skilled team, and supporting the public and philanthropic profile. The role involves working closely with the Board of Trustees and global colleagues to align UK strategy with international goals, while ensuring a responsive approach to the opportunities and challenges of the UK’s political and charitable landscape.
With support from a dedicated UK team as well as colleagues across the globe, the Executive Director will play a central role in a movement that’s transforming lives, for both animals and people.
We’re looking for a strategic, values-driven leader who brings:
- A track record of leading multi-disciplinary teams at a senior level.
- Experience of managing charity operations, budgets and governance frameworks.
- A collaborative and inclusive leadership style, with a passion for team wellbeing and development as well as working with a range of internal colleagues.
- Experience or interest in acting as an ambassador, representing an organisation to a range of stakeholders.
While direct experience in animal welfare is not required, you must share our belief in a more humane world — and bring the drive, credibility, and compassion to lead our UK team into its next phase of growth and impact.
For further information, to access the appointment brief and to apply to this role, please click on "redirect to recruiter"
Recruitment Timetable
Deadline for applications: Monday 25th August 2025
Interviews with Prospectus: 29th August – 5th September 2025
Interviews with organisation - UK: 18th September (afternoon) and 19th September (afternoon) 2025
ASNEW (Advocacy Services North East Wales) is looking for a visionary Service Director to lead our well-established charity into its next chapter of growth and impact.
Every day, our team of twenty-three passionate staff, champion the voices of people across Wrexham and Flintshire. We provide independent, rights-based advocacy to ensure people are heard, their rights upheld, and their choices respected.
As Service Director, you will play a pivotal role in shaping the future of advocacy in our region.
Working closely with our dedicated Board of Trustees, you will:
· Drive our strategic vision, ensuring high-quality, person-centred services.
· Inspire and lead an experienced, values-driven team.
· Strengthen partnerships and secure sustainable funding.
· Represent ASNEW at local, regional, and national levels as a credible and enthusiastic ambassador.
What We are Looking For
We are seeking a compassionate and dynamic leader who brings:
· Senior leadership experience in a relevant setting (charity, advocacy, social care, or health)
· A commitment to rights-based, person-led approaches
· Confidence in managing operations, people, and budgets.
· A collaborative, inclusive leadership style
· Passion for social justice and a belief in the power of advocacy
What We Offer
· A rewarding leadership role where your work will change lives.
· A supportive, reflective culture that prioritises wellbeing.
· Flexible and hybrid working options.
· Opportunities for professional growth and development
· The chance to make a lasting impact in a values-led organisation.
To advocate for the rights and well-being of individuals in North East Wales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and strategic direction for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and managers to ensure FAST’s overall strategic objectives and desired outcomes are met.
Who we are
FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.
Context for this role
This is a pivotal moment for FAST as the need for our work has expanded due to more young people falling into poverty and struggling in schools. Whilst capacity is a challenge with 60% cut in public youth programmes over the last decade (YMCA 2020). We are still growing strong and are able to work with 300 young people annually. However, our desire is to continue this work of establishing and growing a healthy youth organisation that provides excellent & vibrant youth work that makes a difference to young people’s lives and produces healthy staff that are equipped and empowered to do the job they love. Therefore, the need to grow our team is quite pressing. We are in search for someone with experience leading youth work and developing a healthy organisation who can help strengthen our work here in very significant ways, with a particular gifting in thinking strategically and working hard to get results.
We would love to hear from you if you:
Qualities and Attributes
- Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
- Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
- Are strategic thinker, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
- Are highly organised, adaptable, problem solver with a focus on results.
- Can think systematically with knowledge of systems and governance of systems
Experience
- Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
- Can deliver frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
- Have experience in project and/or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence;
- Have experience of managing Safeguarding and Risk within an organisation.
- Have experience of strategic project design, development and evaluation
- Have experience in finance and managing budgets
This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
We are currently looking for two (new) part-time Finance Manager roles, splitting the previous finance manager role and following the implementation of new accounting software – with one role focussing on general finance processes and systems, and one role focussing on relationships with budget holders, reporting and forecasting.
The Sutton Trust is seeking highly motivated and enthusiastic individuals to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to further improve process efficiencies and assess the use of technology within the team.
These are varied and hands-on roles that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment.
Senior Finance Manager
The Senior Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
Main duties
- Overseeing the Finance Officer’s work including sales ledger, purchase ledger and general processes and ensuring transactions are posted accurately and timely as well as supporting reconciliations and resolving discrepancies
Other duties as necessary from time to time - Overseeing month-end and year-end processes, including reconciliations and preparing trial balances and journal postings.
- Preparing year-end schedules and statutory accounts, working closely with the Director of Finance & Operations and external auditors. Liaising with external auditors and managing the audit process.
- Ensuring legal and regulatory compliance (e.g. Companies House, Charity Commission)
- Managing the finance system, including data integrity, user access and system upgrades. Supporting finance-related integrations with other systems, and ongoing system improvements/ automation.
- Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
- Line managing, motivating and proactively supporting the Finance Officer in their professional development
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
Interviews
Applications should reach us by 10am, Monday 18th August, with first round interviews held over Zoom on Thursday, 28th August, and second round interviews held at our London offices on Wednesday, 3rd and Thursday, 4th September.
Finance Manager
The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
Main duties
- Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs (incl. on the new finance system, XLedger)
- Preparing quarterly management accounts, and other financial modelling as required
- Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
- Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
- Supporting the Development Team with funding applications, and grant / funder reporting
- Ensuring compliance with funder restrictions and requirements
- With support from the Finance Officer, managing the payroll and benefits administration (note, payroll is outsourced)
- Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
- Other duties as necessary from time to time
Interviews
Applications should reach us by Midnight, Monday 25th August, with first round interviews held over Zoom on Tuesday, 2nd September, and second round interviews held at our London offices on Tuesday, 9th September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Executive Director is a senior leader driving income generation, stakeholder engagement, and strategic operations. Reporting to the CEO, they lead fundraising efforts, including an imminent transformative £5m+ Capital Campaign, and ensure excellent customer service. The role blends fundraising leadership with operational oversight, supporting audience engagement and organisational values. It’s a dynamic opportunity to shape Glasgow Film’s future and secure its long-term sustainability and growth
We’re seeking an ambitious and strategic fundraising leader with a strong track record of securing income from grants, sponsorship, and philanthropic sources and a keen eye for detail. Ideally, you’ll bring experience of working on a previous capital campaign (however, this is not essential) and be ready to step into a broader senior leadership role, helping to shape overall organisational culture and strategy. This is an opportunity for an experienced fundraiser who’s ready to take the next step in their career and help lead one of Scotland’s most dynamic cultural organisations.
The client requests no contact from agencies or media sales.
Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?
Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.
Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.
Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.
We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.
We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.
If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.
Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.
This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!
Please note:
We are seeking someone who can commence their employment with us in September.
This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm
How to apply for the role:
Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer. We will not contact your current employer without letting you know in advance.
Applications should be sent by 5.00pm on August 25th
We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.
If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.
Please upload your CV and a cover letter outlining why the role interests you and how you meet the person specification by Monday 25th August at 5.00pm.
You’ll also need to include the names and contact details of two referees (one must be your most recent employer). We will not contact your current employer without letting you know in advance.
We are committed to diversity and inclusion, and welcome applications from all backgrounds — especially those with lived experience. We’re happy to make reasonable adjustments to the process if needed.
The client requests no contact from agencies or media sales.
Job purpose
The Executive and Operations Coordinator provides essential administrative, operational, and executive support to enhance the effectiveness of Toynbee Hall’s Advice Services directorate. This role combines high-level executive assistance including managing the diaries of the Managing Director and Deputy Director of Advice Services, coordinating communications, and preparing for meetings with operational support across finance, HR, onboarding, and general administration. Working closely with the finance team, HR, and advice teams, the Executive and Operations Support Officer raises and tracks purchase orders, processes invoice, reconciles credit cards, and ensures contracts and approvals are completed on time. They also provide flexible support across the directorate, assisting with logistics, meeting documentation, and crossteam coordination as needed. Reporting to the Deputy Director of Advice Services, this role plays a key part in ensuring seamless operations and enabling senior leaders to focus on strategic priorities and service delivery.
Scope of role
The role is task-managed by the Director of Advice Services and the Deputy Director of Advice Services
Key working relationships
Director of Advice Services, Deputy Director of Advice Services, Advice Services Senior Leadership Team, HR, IT Support, Finance Team.
Key Responsibilities
1. Diary and Inbox Management:
- Manage the Director of Advice Services' diary and email communications to ensure optimal organisation and timely responses to internal and external queries.
- Coordinate appointments, meetings, and travel arrangements, balancing the Director’s workload and priorities.
2. Senior Leadership Support:
- Organise, plan, and take minutes at senior leadership meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
- Follow up on action items and ensure the implementation of decisions made during meetings.
- Prepare and distribute reports and other documentation to keep the leadership team informed and engaged.
3. Operational and Admin Support for Deputy Director of Advice Services:
- Assist with delegated tasks from the Deputy Director to support broader operational and strategic objectives.
- Facilitate communication between the Deputy Director and other departments or external stakeholders.
- Support and work on operational and admin tasks as needed.
4. Operations Team Support:
- Assist the advice services operations team with administrative tasks, particularly in finance, such as processing invoices, raising Pos, tracking payments, etc.
- Support project management activities, ensuring tasks are completed within deadlines and budgets.
5. Communication Facilitation:
- Serve as a point of contact for internal and external stakeholders seeking to connect with the Advice Services directorate.
- Manage the distribution of information to staff and stakeholders to ensure consistent and clear communication.
6. Event Coordination:
- Help plan and execute internal and external events, including workshops, conferences, and staff meetings.
- Handle all event-related arrangements such as guest lists, venue, catering, and technology needs.
7. Ad-hoc Support:
- Provide flexible support to other senior managers and teams within Toynbee Hall as needed, including during special projects and peak periods.
- Coordinate and organise additional meetings and manage any emergent administrative needs.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- Proven administration or personal assistant experience, including significant experience working with senior management in a similar organisation.
- Excellent IT skills, with proficiency in using office software like Microsoft Office and particularly adept in spreadsheets.
- Strong organisational and communication skills, with an excellent attention to detail.
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members. o Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality. 3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives. o
- Commitment to empowering others by sharing knowledge and enabling action.
3. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Desirable Criteria:
1. Sector Experience:
- Experience in the charity sector or advice services.
2. Additional Skills:
- Familiarity with project management tools and event coordination.
Further information
The role requires working from the Toynbee Hall office (or occasionally other locations in London) an average of 2-3 days per week minimum. There is some flexibility in hours
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Accountable to: CEO
Location: Based/Flexible Hybrid working at: 45, The Parade, Roath, Cardiff, CF24 3AB
Hours of work: 35 hours a week
Salary: £40,000 to £42,000 dependent on experience
P03 Scale 32-35 – £41,511 – £44,711
Closing date: 8th September 2025 (Please note – we reserve the right to close the advert earlier if we receive a high volume of suitable applicants)
Contract type: Permanent following a successfully identified probationary period.
Mission and Values
Voices From Care Cymru exists to improve the lives of care experienced children and young people in Wales, which we achieve by being a national independent voice that provides a national care experienced community.
Our values:
Being Young-Person Led
VFCC core principles are guided by our community of care experienced children & young people. Our Board of Trustees is split between young people/service users and key professionals, The advisory group of Care experienced children and young and staff regularly consult with children and young people on issues that are important to them.
Equality For Everyone in Care
VFCC believe that care experienced children & young people should have the same chances and opportunities as their non-care experienced peers. They should not have to face stigma, discrimination, and barriers in life because of their care experience.
Creating A Care Family
VFCC provides the opportunity for care experienced children & young people to meet, grow, learn and develop long lasting friendships.
Being Aspirational
VFCC wants care experienced children & young people to be everything that they can be. We want to inspire them and nurture their potential.
Celebrating Individuality
VFCC is a unique independent organisation, we recognise and celebrate the individuality and diversity of the children & young people that we work with. We see that the different backgrounds, experiences, and views of care experienced children & young people help us to develop as an organisation and better represent the wider care population.
Purpose of post
By instruction and in partnership with the CEO (Chief Executive Officer) the Programme Director will manage and coordinate the operational areas of VFCC based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met. The Programme Director prioritise the target/ objectives. We are looking for an experienced Programme Director to supervise a wide range of programs. You will be responsible for the delivery and overall success of each program. You will supervise teams and inform management on progress and performance.
A successful Programme Director must have a broad knowledge of program management principles. They must have a strategic mindset as well as be able to lead and develop their subordinates.
The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization
Key tasks
- The Programme Director will assist senior management in establishing the development of the organisations long-term business Plan.
- The Programme Director will ensure that the strategic aims and planning of departments budgets/objectives are in conjunction and agreed by the CEO.
- The Programme Director will be responsible for monitoring workflow, ensuring optimal productivity, performance, milestones and deadlines are met across the organization.
- The Programme Director will be responsible for managing the performance and objectives for key staff.
The Programme Director will also be responsible for:
- CRM system – lamplight.
- Fundraising – to support the fundraising strategy and monitor and produce reports.
- Assist SMT in setting goals that promote company growth which will support the strategic objectives of the organisation.
- Oversee daily activity of the team.
- Prepare budgets, schedules, and other organisational reports as needed .
- Devise evaluation strategies to monitor performance and determine and manage the need for improvements team workloads to meet goals and deadlines.
- Develop plans to increase efficiency and reduce costs
- Improve existing systems and policies
- Promote and enforce safety in the workplace
- Work closely with other departments to promote efficient optimisation.
- Execute plans designed to meet company goals by updating/monitoring policies employees and coaching.
- Updating management with detailed and accurate reports/presentations regarding budgets, and bids
- Apply change, risk and resource management principles when needed, read reports prepared by managers to monitor progress.
- Ensure program operations and activities comply to legal guidelines and internal policies.
- Knowledge of child protection/safeguarding policy/procedures and be able to act and make reports as necessary
The VFCC experience:
- To ensure that care experienced children and young people have a positive experience of VFCC.
- To ensure VFCC is a safe and supportive environment for children and young people.
- To ensure young people are signposted to further opportunities to develop their skills and experience.
- To coordinate children and young people’s meaningful involvement/participation with the governance and operations frameworks of the organisation.
Other duties:
- To work within the organisation’s policies and practice guidelines.
- To participate in supervision sessions, staff meetings, managerial meetings, and the team activities.
- To carry out any other reasonable duties as may be required by the Chief Executive Officer.
- Deputise with the Influencing Director in the absence of Chief Executive Officer.
- The Programme Director will occasionally be required to work evenings and weekends with the occasional requirement to stay away from home overnight.
Programme Delivery Director
Homebased within UK with regular travel to MAG’s Manchester office and programme countries
Starting salary for this position is £76,535 per annum (plus contributory pension)
This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes . In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.
About you:
You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
ID: 1543 Assistant Director Services and Innovation
Service: Gloucestershire Hub (and surrounding areas) Central Region
Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).
Hours: 3 days – part time (22.2 hours per week)
We offer flexible working arrangements - please see below for more details
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.
You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.
As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership, Performance and Strategic Delivery
· Lead strategic partnerships
· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.
Line Management
· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.
Financial Responsibility
· Oversee budgets, manage financial risks, and contribute to sustainable service development.
Internal/External Relationships
· Represent Family Action externally and build strong partnerships to support integrated service delivery.
Quality Assurance
· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.
Main Requirements (for details check the job description and person specification):
· Proven experience leading services for children, young people, and families with complex needs.
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Ability to manage teams, budgets, and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Location: South Kensington, London (with hybrid working)
Salary: c. £85,000K + generous benefits package
Closing date: 14th September
Contact: Rosemary Pini - Allen Lane
The V&A is seeking a strategic, collaborative, and inspiring Deputy Finance Director to play a pivotal role in safeguarding the museum’s financial resilience and supporting its mission to champion creativity in all its forms.
As part of the V&A family of museums, the role offers the chance to contribute to an organisation with a global reputation, a national collection of over 2.8 million objects, and a 5,000-year-old story of creativity told through exhibitions, education programmes, research, and digital experiences.
About the Role
Reporting to the Director of Finance and Resources, the Deputy Finance Director will work at the heart of the V&A’s strategic and operational decision-making. The postholder will provide leadership to the Finance and Procurement teams, ensuring the delivery of high-quality financial management, business partnering, statutory reporting, and compliance across a complex, multi-site organisation.
Key priorities will include:
- Developing and delivering a multi-year strategic financial model to strengthen resilience and support commercial growth.
- Leading the annual business planning cycle and aligning financial plans to strategic objectives.
- Enhancing financial systems, reporting, and processes to improve decision-making and efficiency.
- Championing strong financial controls, risk management, and compliance across the organisation.
- Overseeing statutory accounts, external reporting, and technical advice on VAT, Gift Aid, and other tax matters.
- Acting as a trusted adviser to senior leaders, the Board, and external stakeholders.
About You
The V&A is looking for a qualified CCAB accountant (or equivalent) with experience leading finance teams in large, complex organisations. You will have:
- A strong track record in statutory accounts, budgeting, and forecasting
- Technical expertise in accounting and charity taxation
- The ability to present complex financial information clearly to varied audiences
- A collaborative leadership style with a commitment to developing high-performing teams
- Alignment with the V&A’s values: Sustainability, Equity, Creativity, Collaboration, and Generosity
Why Join the V&A?
The V&A offers an inclusive, values-driven environment where staff are supported to thrive. The museum is proud to be an open and diverse organisation and is committed to a strict zero-tolerance approach to discrimination, harassment, or bullying.
Benefits include:
- 29 days’ holiday plus public holidays
- 10% employer pension contribution (post-probation)
- Life assurance (4x salary)
- Enhanced family-friendly policies
- Interest-free loans (travelcard, bike, rental deposit)
- Free entry to major museums and exhibitions
- Discounts in V&A shops and cafés
- Employee Assistance Programme and staff social events
How to Apply
For further information or to apply, please contact: Rosemary Pini at Allen Lane who has partnered with V&A on this appointment or apply below.