Hammersmith, Fulham, Ealing And Mind Jobs in Hounslow
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Job purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
You will have
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding safeguarding adults and children processes and legal requirements
- Ability to work out of hours and on weekends
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the job
Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?
We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:
- Supporting the SLT
- Developing an annual business plan
- Reporting to the board
- Identifying areas for growth and income generation
- Recovering reserves to ensure financial resilience over the next year
With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.
The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Key Responsibilities
- Strategy and Vision
- Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
- Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
- Organisational Development
- Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives.
- Identifying and prioritising funding and commissioning opportunities.
- Ensuring the charity is aware of best practice and maintains a high quality of work.
- People & Culture
- Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
- Provide leadership, supervision, annual appraisals and mentoring of the SLT.
- Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
- Finance
- Be responsible for overall financial health of the charity.
- Recover reserves and identify further areas of cost saving.
- Have an overview of finances and resources, ensuring to operate within agreed annual budget.
- Ensure robust financial management of Charity's resources.
- Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
- Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
- Governance, Reporting and Risk
- Review major risks which charity is exposed to regularly by the Board and the management team.
- Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
- Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
- External and internal relations
- Foster good communication throughout charity and externally.
- Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
- Set up mechanisms for listening to the views of current and future beneficiaries.
- Regular one-to-one meetings with the Chair.
- Legal and regulatory compliance
- Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
- Engage with National Mind.
- Ensure organisation continues to deliver the Mind Quality Mark accreditation.
The successful candidate will need to evidence the following:
You will have knowledge and experience in:
- Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
- Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
- Experience in recovering reserves and developing cost-saving efficiencies.
- Experience in restructures.
- Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
- Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
- Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
- Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
- Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff.
- Excellent understanding of safeguarding legislation and processes, safety, and quality management.
Your qualities will include:
- An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
- Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
- Strong financial experience and abilities.
- Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
- Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
- Ability to identify opportunities to improve business outcomes through partnership at all levels.
- Energy and passion to deliver at pace and cut through obstacles.
- Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
- Politically astute and resilient, with the ability to manage conflict and ambiguity.
- Outcome focused, with the capability and tenacity to drive the agenda forward.
Benefits & Support
We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities. We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.
Employee benefits include:
- Opportunities for flexible working
- 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
- Workplace pension scheme
- Occupational sick pay scheme
- Employee Assistance Programme
- Regular supervision
- A variety of learning and development opportunities
- Access to “Perkbox” employee benefits
- Cycle to Work Scheme
HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We have an opportunity to fill a brand-new role within our charity for our new perinatal project supporting the partners of birthing parents.
We are looking for an outreach worker, to work alongside colleagues in the Perinatal Mental Health Service team at West London NHS Trust to:
- Identify and provide support for adult non-birthing parents, where the birthing parent is open to WLNT PMHS.
- Provide individual assessments, peer support groups and signposting to partners.
- Promote the mental health and well-being of partners/significant others.
- Provide information to partners/significant others on how they can support the mental health and well-being of the birthing parent and other members of their family e.g. other children.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the HFEH Mind Service Manager.
- Work with the West London NHS Trust Perinatal Mental Health team to promote the Perinatal Support for Partners service and create marketing materials.
- To manage the service inbox which may contain enquiries from referrers.
- To identify partners of the birthing parents and inform them of the service.
- To conduct assessments with said partners.
- Signpost to other relevant services, taking into account the partners’ holistic needs.
- Develop a resource collecting local referral and signposting opportunities relevant to the service user group.
- Keep up to date about current best practices and legislation within mental health, as well as within the field of perinatal mental health.
- Provide updates and feedback to the broader HFEH Mind team and West London NHS Trust Perinatal Mental Health Service team.
- To record details of all client referrals and contacts to ensure client information is kept up to date.
- Record the results of outcome assessments and satisfaction surveys on the database.
- Ensure you comply with safeguarding, suicide prevention, self-harm and GDPR regulations/practice.
You will have:
- Experience of working within the NHS or with the NHS.
- Experience of perinatal mental health.
- Experience of developing and delivering new services.
- Experience working in an agile working environment and being able to demonstrate a commitment to improving processes.
- Demonstrable commitment to collaboration and team working.
- Empathy with and understanding of the mental health sector.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Starting salary of £34,000 per annum, pro rata | Part-Time (between 14 to 21 hours per week) | Permanent
These posts will be based in various West London locations and may involve some remote working dependent on client and service delivery requirements
About us
Women and Girls Network (WGN) is a specialist therapeutic service leading in developing and delivering innovative and effective counselling services for women and girls who have experienced all forms of gender-based violence. We aim to ensure that we are proactive in developing specialist services which meet the needs of all the women and girls who access our services.
About the role
We seek Specialist Counsellors who will thrive in a multi-cultural feminist environment. We are particularly keen to hear from applicants who have experience of working with one or more of the following:
- Women and girls from Black, Minority, and Global Majority communities – ensuring that issues related to diversity and identity are effectively understood and sensitively worked with
- Working with young people
- Delivering counselling in person and via web chat and online platforms
We will be offering between 14 to 21 hours (2 to 3 days) a week, dependent on service requirements and the skill-sets of successful candidates.
About you
Applicants must be BACP, UKCP or HCPC accredited (or eligible) and a commitment to providing a range of counselling interventions for women and girls who have been subjected to gender-based violence. The successful candidates will be able to demonstrate an understanding of the following: gender responsive approach, trauma focused, holistic therapeutic responses and multicultural competencies. Facilitating recovery and responding to a diverse client group with multiple cultural identities.
Further Information
We offer regular clinical supervision, as well as excellent training and development opportunities including access to an on-going CPD programme within a supportive multi-cultural feminist organisation. WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Scheme.
All applicants who are invited to interview will be required to provide original documentary evidence of the clinical qualifications and / or professional body membership.
These posts are subject to satisfactory references and a DBS Check.
WGN is an equal opportunities employer.
The above posts are exempt under the Equality Act 2010, Schedule 9 and Part 1
The client requests no contact from agencies or media sales.
Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent
Hybrid working pattern (2 days in the office)
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.
About the role
We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Senior Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.
Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients.
Role Responsibilities:
- Responsible for the management and development of the Finance Business Partner and Senior Finance Officer.
- Preparing the year-end statutory accounts and liaising with external auditors.
- Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
- Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
- Leading the month-end process with the support of the Finance Business Partner and the Senior Finance Officer.
- Leading on all financial systems set up and upgrades.
- Ensuring that all restricted funds are used in accordance with the funding agreements.
- Responsible for treasury and investment management across the organisation.
- Ensuring all payroll payments are made on time.
- Leading the procurement function across the organisation.
About you
If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you.
The ideal candidate will:
- Have experience in working with the charity sector in a similar role for at least two years.
- Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
- Be a qualified accountant.
- Be comfortable working in a hands-on environment
A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.
Interview details
Interviews are expected to take place in the week commencing 18th November, however, please note that dates may be subject to change.
Further Information
Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
Salary range £38,000 – £41,000 per annum | 35 hours per week (full-time) | Permanent
This role will involve hybrid working from home and WGN offices, as well as travel across London and community-based working as determined by service user and service delivery requirements.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
The Advice Casework Manager (ACM) is a new and exciting role within the Advice Service, and the post holder will spearhead the development and coordination of Women and Girls Network’s (WGN) casework provision. You will be leading a team of experienced caseworkers, managing the day to day running of WGN’s Advice Casework provision, enabling and leading the facilitation of innovative, responsive, trauma-informed and culturally appropriate services for survivors of violence against women and girls (VAWG).
Service development will be a pivotal part of this role; this will include identifying gaps in service provision and service reach, and creating opportunities for service development and innovation; as well as enhancing the service profile and visibility, building and maintaining effective partnership working with key agencies that are relevant for survivors of VAWG in London.
The ACM will provide leadership, guidance and support, creating and promoting a supportive, collaborative and productive working environment, where professional growth, development and successes are enabled and celebrated.
About you
We are looking for highly motivated, inspirational and dynamic practitioner with the ability of providing effective management, coordination and development of casework/advocacy services.
Further information
This post is subject to satisfactory references, DBS check, and social media background screening.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.