Head Of Operations () Jobs in Wales
ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 17th June 2024 at 23:59 (midnight)
Virtual interviews are scheduled to take place from w/c 24th of June, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Manager role
Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.
You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.
What you will be doing
- Management of multiple projects and events
- Team management (experience of line managing direct reports)
- Use systems and administrative processes
- Building exceptional relationships with partners, teachers and volunteers
- Evaluation and reporting
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for.
Job details
- £35,000 salary (pro-rata for part time)
- Full or part time opportunity (min 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to recieve feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
In your cover letter consider telling us your skills, experience or approach to the headings and activities we’ve outlined in ‘Key Responsibilities'. Then tell us about how you meet the person specification. We know applicants will not have 100% of the skills and experiences outlined in the person specification, so give us a clear and con
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
DUTIES AND RESPONSIBILITIES
Planning and Coordination
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Act as the first point of contact for Tour Managers, Agents and Artists, fielding initial production queries and questions about the venue, schedule etc.
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Support the Director, Music Programmer and Technical team in developing and maintaining excellent working relationships and clear communication channels with artists, partners, promoters, producers and other ICA departments.
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Be responsible for coordinating and communicating all pre-production and delivery requirements with in-house departments including Finance, Operations and Visitor Services, Technical, Marketing and Communications. Including, but not limited to, FOH staffing requirements, Technician requirements, Security and Cleaners.
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Work with the Technical Manager on technical and staging requirements of each event to ensure that rider specifics can be achieved within agreed budgetary parameters. Meet regularly with Technical Manager to ensure good channels of comms with tech team.
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Undertake planning and administration for own promotions, including booking hotels and travel in liaison with the artists and providing necessary transport as per contractual agreement.
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Complete Certificates of Sponsorship or Letters of Invitation for all non-EEA artists (as required) and supply info to artists who wish to apply for FEU tax exemptions/reductions as necessary.
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Order riders and booking event catering within agreed budgets, as required.
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In the instance the event is live streamed, ensure that we secure the relevant rights for broadcast.
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Liaise with programmers, promoters and internal departments to make the necessary arrangements for performance by high profile artists.
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Create Function Sheets, used to brief other internal teams, for every event.
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Coordinate and communicate event timings with the ICA Bar team, including requests for late closes and early opening.
Contracts and Budgets
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Issue approved and signed off contracts from the Music Programmer based on deal memos agreed and provided by the Music Programmer and ensure that these are confirmed, communicated, and understood by relevant parties before events are put on sale.
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Work closely with the Music Programmer to track budgets (which will be initially set by the Music Programmer) and report final figures after each event.
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Annual reporting of ticket income to PRS
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Reconcile budgets, manage post-concert settlements and ensure invoices are paid following all live events, feeding final budget figures back to the Music Programmer.
Ticket On-Sale Process
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Monitor box office sales during pre-production and provide final settlements to the Music Programmer and external promoters as required.
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Provide information and communicate arrangements for the sale of merchandise, programmes and any other ancillary commercial activity in conjunction with the Bookshop Manager.
Event Delivery
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Attend and manage on-the-day event delivery for approximately 2 shows a week (a rough estimate, although may increase or decrease at different times of the year).
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Work with the Executive Producer to produce monthly rotas for Event Supervisors to cover attendance of live events.
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When allocated and agreed with the Music Programmer, to attend and oversee rehearsals, soundchecks and performances in the ICA Theatre, acting as the first point of contact on behalf of the ICA.
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Any other appropriate duties as required by the Director and Head of Artistic Programmes. This may include occasional event management of dance and live performance projects.
PERSON REQUIREMENTS
Essential:
● Has demonstrable professional experience of coordinating live arts events to the highest standards
● Is able to work well and communicate with a wide range of people, including internal and external stakeholders
● Has an interest in and professional knowledge of working in contemporary music and performance
● Has a positive approach to work and is able to work flexibly and proactively
● Collaborative approach to team working, including the ability to forge strong relationships with colleagues across the organization
● Has experience of managing event budgets
● Is well organised, with outstanding administration and project management skills and precise attention to detail
● Can manage their own time and can demonstrate they are able to work to and meet deadlines
● Has good persuasion skills, including enabling others to meet deadlines
● Has demonstrable experience of remaining calm under pressure
● Is solutions-focussed, with a can-do attitude to resolving issues as they arise
● Has a broad knowledge and understanding of the arts sector
● Commitment to advancing equal opportunities and diversity
Desirable skills and experience:
● Experience of working in event management across the performing art forms.
● Knowledge of Artifax systems or other venue management and ticketing systems.
Head of Service Delivery and Volunteering
Location: Home based
Salary: £48,800 per annum
Hours: 35
Job Type: Full time
Contract Type: Permanent
Re-engage is positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We’re working to deliver a five-year strategy with growth at its heart and we’re looking for an exceptional person to join our team as Head of Service Delivery and Volunteering, to be a vital part of this exciting phase of our development.
Reporting to the CEO and sitting within the senior management team, you will lead a team that brings older people and volunteers into our organisation. Making full use of technology and building strong relationships with our volunteers, you’ll deliver volunteer-led services that help make life less lonely for thousands of older people each year.
Key responsibilities
Leadership
- Create a high performing team culture that’s ambitious and passionate about Re-engages vision for older people.
- Contribute to the organisation’s strategic direction and play an active role in operational and budget planning for both the charity as a whole and the Service Delivery department.
- Identify opportunities to develop new ways to use technology to improve our systems, develop new services and enhance customer service.
Operational Delivery
- Oversee and manage operations to provide a seamless service to volunteers and older people throughout their time with Re-engage from recruitment to departure.
- Create a culture of continuous improvement, using data and stakeholder feedback to shape our services and the support offered.
- Act as Designated Safeguarding Lead and lead contact for safeguarding for the board of trustees. Ensure that safeguarding is at the heart of our work, implementing robust safeguarding principles and practices.
- Harness technology to create high quality, efficient, consistent, person-centred experiences for older people and volunteers.
- Ensure volunteers receive appropriate, interactive and engaging volunteer training.
- Work with Engagement and Fundraising teams to ensure delivery of commitments to funders, setting appropriate targets for team members.
- Work with the Communications and Impact teams to develop and implement a comprehensive volunteer communication strategy, based on what volunteers want and need from Re-engage to support their volunteering.
- Work with colleagues to ensure the experience of our volunteers and older people is measured and monitored.
About you
Essential
- Experience of developing, supporting and managing volunteer led, sustainable services.
- Passionate about, and experienced in, working across all aspects of volunteer management.
- Understanding of safeguarding vulnerable people with proven competence of managing safeguarding systems and processes, confidentiality, and the implications of GDPR when working with volunteers and older people.
- Strong project management and data analysis capabilities.
- Experienced in working with CRMs, automated systems, Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Highly motivated and engaging leader with strong people management skills.
- Energised by change and a commitment to continuous improvement.
- Skilled communicator and an experienced influencer.
- This role will require an enhanced criminal record check.
Desirable
Full driving licence and own car preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is Monday 10 June 2024 at 5pm.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
REF-214258
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Kinship:
Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated HR Project Manager to join their team and support their mission.
Purpose of Role:
The purpose of this new role is to support the growth of Kinship by significantly contributing to infrastructural development, ensuring effective day-to-day operations, and seamless delivery of the HR function. As a pivotal role within Kinship, the HR Project Manager will lead on all employee lifecycle activities, creating high levels of engagement and positive experiences for staff.
Working in partnership with the Interim Head of People and Culture, Director of Finance, People and Performance, the wider management team and Kinship’s external HR consultants (HR Dept) to design, develop and embed a high-quality HR function to support the employee life cycle.
Key Responsibilities:
- Ensure all HR matters are handled fairly, consistently, and in line with legal requirements and policies.
- Act as the first point of contact for HR queries and provide guidance to line managers.
- Lead the collation of monthly payroll data and ensure its accuracy.
- Manage HR systems and databases to process employee data in line with GDPR regulations.
- Oversee the recruitment and onboarding process, ensuring an excellent experience for candidates and hiring managers.
- Contribute to the development of Kinship's induction framework and deliver induction sessions for new joiners.
- Identify learning and development needs within the charity and create cost-effective learning plans.
- Support the development and delivery of an effective performance management framework.
- Manage an employee relations caseload and provide support and guidance to line managers.
- Contribute to the development of Kinship's EDI framework and embed EDI principles across the charity.
Skills & Experience Required:
- Demonstrable experience of supporting the development of a high-quality HR function.
- HR certification (e.g., CIPD Level 5 qualification) is essential.
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent administrative and data management skills.
- Effective written and oral communication skills.
- Strong interpersonal skills and the ability to work collaboratively.
- High level of accuracy and attention to detail.
- Ability to work on own initiative and manage workload effectively.
- Experience of working in a dynamic and fast-changing environment is desirable.
Compensation & Benefits:
- Competitive salary
- Full Time/Perm Position
- Hybrid Working (3 Days in Office in Vauxhall, London)
- Pension scheme
-- 30 days of holiday per year, plus bank holidays
- Opportunities for personal and professional development
- A supportive and collaborative working environment
If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by 17th June 2024. We look forward to welcoming you to the Kinship family!
Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.
Please submit your application with cover letter/statement by the closing date.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The People & EDI Manager will be a key member of the Global Operations Team, responsible for effective and efficient Global HR delivery at both a strategic and an operational level across the organisation. This position plays a critical role in Equality, Diversity and Inclusion. The role will help foster a culture of inclusiveness and belonging and provide ED&I guidance and support to Directors and teams, resourcing talent management professionals and updating the Head of Global Operations on current issues and standards.
The postholder will work closely with the Head of Global Operations to develop and implement a global workforce Strategy. The role will support the implementation of organisational initiatives, including L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation. This role will, together with the Head of Global Operations, oversee the development of the Global Resources Co-Ordinator.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- Ensure timely and accurate advice and guidance is given to line managers and employees on HR employee relations issues, absence management, employment legislation, policies and procedures, referring requests for advice on complex employment matters to legal advisors.
- Provide in-depth support and legislative expertise and guidance with staff matters, including disputes, performance, disciplinary, and/or grievance matters.
- Provide support for the performance management system ensuring that it is completed on time each year and outputs are used to inform the talent and career development procedures.
- Explore opportunities to increase the Society's Apprenticeship programme and make use of the Apprenticeship Levy.
- Timely recruitment, globally to provide recruitment and interview guidance, and training to interviewers.
- Define and develop specific inclusion and diversity priorities and targets.
- Collaborating with senior leaders and directors to plan and facilitate activities that support the organisation’s commitment to inclusiveness.
- Utilise data and insights to create board and business reports that track progress towards measurable outcomes.
- Partner with relevant teams globally to maintain consistent messaging and branding for equality, diversity and inclusion initiatives both internally and externally.
- Oversee the UK monthly payroll preparation.
- Produce the monthly HR reports for SMT and Committee meetings.
- Lead on the organisation learning and development program drawing on the outcomes of the performance management process and with input from senior leadership team to identify priority capacity development needs.
- Work with SLT to develop career paths that help grow internal talent pool.
- Review and update HR policies, contracts and procedures to ensure they support gender equality, diversity and inclusion.
About you
- CIPD Qualified with experience in a senior HR role
- Strong knowledge of equality, diversity and inclusion best practices and regulations
- Experience of working for an INGO or similar global non-profit entity
- Solid understanding of employment legislation
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on HR change and transformation projects would be beneficial
- Proactive and consultative approach with the ability to work in fast pace environment
- Hands-on experience with Human Resources Management Software (including payroll and absent management systems)
- Knowledge of data analysis and reporting
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.
Are you keen to use your administrative skills to help support people to achieve their potential?
As Administrator at a thriving and busy community-based organisation, you will play a key role in ensuring the smooth running of administrative procedures as well as assisting with facilities and financial management. The role is based full-time in our offices in Shoreditch, London
What you will be working on:
- Developing our administrative systems to be efficient and fit-for-purpose
- Supporting the effective use of IT hardware and software across the organisation
- Leading on the hiring of our meeting rooms and leasing of our office spaces
- Co-ordinating facilities issues such as negotiating good value contracts with our suppliers and organising day-to-day maintenance of our centres
- Assisting in the financial administration of the charity
This job is for you, if ...
- you have experience of improving administrative systems and implementing financial procedures and controls
- you have a flexible approach to work with the ability to manage a busy and varied workload
- you have a friendly and welcoming disposition
- you possess high levels of competence in the use of IT
- you want to use your expertise for the benefit of a thriving community based organisation
How to Apply:
Visit our website for instructions on how to apply.
Closing date for applications: 11th June 2024
Interviews: 25th and 26th June 2024
Our Recruitment Policy
St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £42,000 - £44,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Hybrid, with a requirement to attend our offices in Hatfield, Herts, at least 1 day per month.
Join Our Team!
We are looking for an experienced Business Intelligence Manager to lead and develop a function that supports our charity in making decisions based on data and insight. To establish a business intelligence centre of excellence, championing best practices, standardisation and data governance.
You will be leading and managing our Business Intelligence Team, including operational planning and budgeting. Helping to develop and deliver an annual operating plan that aligns with, and supports our strategic objectives. Working with our Senior Executive Team to ensure that our internal stakeholders are informed of the reach and impact of our work, and methods of improvement. You will be building excellent working relationships with all our stakeholders both internal and external.
As a member of the Management Development Forum, you will be expected to provide leadership across the organisation, including liaising with the Senior Leadership Team and deputising for the Head of Operations as required.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have strong reporting and analytical skills
- Experience using a CRM database and business intelligence tools/software
- Experienced in managing and developing a team
- A technical aptitude, with an ability to quickly learn new software.
- You will be comfortable presenting and explaining complex data and intelligence in a way that’s accessible to all stakeholders. Writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others’ thinking and to negotiate with them, to achieve the required outcome.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within our recruitment pack
Closing Date: Monday 17th June 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you supply your supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Post title: Senior Finance Officer
Salary: £35,000 - £40,000
Hours: Full-time (35 hours per week)
All applications must be received by the 4th June at 11:59pm.
Job description
The Senior Finance Officer will sit at the heart of our Operations Team, reporting to the Head of Operations and the Co-CEOs and playing a crucial function in ensuring the efficient day-to-day management of the organisation’s financial functions.
This will include all day-to-day management of our financial systems and banking, including our accountancy software (Quickbooks) and our internal financial spreadsheets. This involves recording and tracking the income expected from funders, processing invoices and payments, preparing payroll and producing monthly reconciliations and termly budgets. You will also work with our teams to ensure compliance with our financial policies, process expenses and work with our external accountants each year to provide the information needed for our accounts.
You will also research, advise and steer on both necessary changes to our processes, policies and procedures and standalone project work which may involve tasks such as reviewing our pensions processes or any savings and investments. You will understand and enjoy the challenge that working at a charity with multiple complex funding streams brings.
You will have experience of similar work, ideally in the charity sector and will be familiar with the use of both accountancy software and managing cashflows and budgets using Excel. You will have excellent communication and people skills as well as a proactive approach to problem solving and be methodical with a very keen attention to detail.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
How to apply:
Please send a completed CV, covering letter (no more than 2 pages) explaining how you meet the key accountabilities and the personal specification, the applicant monitoring form and the additional information form to [email protected] with ‘Senior Finance Officer’ in the subject line.
If you have any questions about the role or High Trees, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Welfare Adviser will provide high quality specialist welfare benefits and housing advice, information and guidance to our service users, referring them internally and externally for additional advocacy and support as required, following organisational policies and procedures, and ensuring fulfilment of regulatory compliance with our Advice Quality Standard (AQS) accreditation, meeting the standards of quality in the delivery of advice services as required. The post-holder will work closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as relevant, providing face-to-face advice, by telephone or other digital media.
Main accountabilities
- To provide LAH service users with high quality free specialist welfare benefits advice and guidance on income maximisation, that is accurate, effective, and tailored to their particular needs and circumstances.
- Manage an adequate caseload of enquiries from LAH service users in a condition of extreme financial need, including those who are homeless (or on the brink of homelessness).
- To contribute to the development of LAH Advice Programme, which aims to provide frontline, one-to-one advice and casework in key areas of need for the community, including welfare entitlements, housing, employment and immigration.
- Other accountabilities (Please refer to full job description document).
To apply please complete the application form attached to this post and the equal opportunities form and send it via email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a passionate, dynamic individual to take on the role of Garden Community Hub Coordinator for our site in Tooting.
The role will involve supporting our garden move and coordinating the development of our site and provision in our new space. This will include working closely with the team to develop new projects delivered from the site and coordinating the transition of our operations. You will also oversee the growth and development of the Share Garden Centre, our customer-facing enterprise, enabling it to flourish. In managing the Garden Centre, you will ensure that it provides excellent training and work experience for our students as well as being the plant centre of choice for local people.
You will work closely with our Lead Horticulture Trainer and Head of Training to support the delivery of training and therapeutic activities in the garden. You will report into the Head of Volunteering and Community Services to ensure the smooth transition of the site activities into our new temporary building as well as planning our operations ahead of the move to our permanent new space. You will line manage our Project Support Worker and Cleaner, work closely with the garden team and across departments to develop and deliver our provision for adults with learning disabilities and/or autism. You will ensure the space, activities and provision is a welcoming, supportive and safe environment for students, external members, and volunteers. You’ll be inclusive and person-centred in your approach at all times.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.
Main responsibilities
- Work as part of a team to plan, develop and deliver the projects at our Tooting site which includes our horticulture programme, student training, social enterprise, and garden
- Work closely with the Head of Volunteering and Community Services to plan the move to the new site and manage the transition period, including delivering updates and briefings to the garden team regarding the progress of the move and impact on staff and students
- Coordinate the day to day running of our projects and site, ensuring the best use of available resources and maximising opportunities for the development and delivery of new projects.
- Line manage our support worker and cleaner; coordinate regular team meetings and project staffing, and induct new staff and volunteers to the site
- Build and maintain relationships with like-minded organisations across South West London to expand opportunities for students, our social enterprise and garden project, and ensure the suitable growth of services. This includes, building new customer relationships with people visiting and buying from Share Nurseries
Who we’re looking for
- Experience of supporting and growing community projects, community gardens, social enterprise or projects in a similar setting
- Experience of coordinating complex projects or activities, working across teams and departments to achieve goals
- Experience of identifying, building and maintaining positive partnerships and working with a range of stakeholders
- Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please send us your CV and a cover letter. In your letter, please tell us:
- What are the top three qualities that would make you an excellent Garden and Community Hub Coordinator?
- We will soon be moving our operations to a new site which will be both an opportunity for us to develop and grow our service whilst also being a big transition period for our students and staff. What are the key things you would consider when supporting, planning and coordinating this move?
- How would you involve students in the delivery of the service and ensure activities are person centred?
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please get in touch with us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Co-production and Engagement Lead
We have an exciting opportunity to work in a senior management role improving the lives of people with severe learning disabilities and their families, within a small national charity with a reputation for excellence.
The Co-production and Engagement Lead will be leading and delivering a 3-year National Lottery funded project through co-production with a range of stakeholders and be responsible for creating local networks and sharing best practice
Position: Co-production & Engagement Lead
Location: Kent (hybrid or remote working considered)
Hours: Part Time 30 hours per week
Salary: £35k pro rata (depending on experience)
Contract: Fixed Term to 31st March 2027
Benefits: Hybrid working, 25 days plus public holidays, Pension matched 5%
Closing Date: Monday 24th June at 9am. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
First interviews: Wednesday 10th July
The Role
The foundation is a registered charity which exists to improve the quality of life of people (children, young people and adults) with severe learning disabilities whose behaviour challenges and the families who support them.
We are currently looking for a Co-production & Engagement Lead to deliver a 3-year project funded by the National Lottery Community Fund. Working closely with a small friendly staff team, and 3 regional family carers (specifically employed for this project), you will be responsible for developing 3 regional networks across England, sharing best practice locally and nationally, linking with the Challenging Behaviour – National Strategy Group, and ensuring co-production and family carer engagement is promoted and embedded as best practice.
About You
You will have up to date and relevant knowledge and/or experience of children’s and/or adult policy and practices (learning disabilities) across health, education and social care and be fully committed to working in co-production and supporting family carers to fully engage as partners in the process to achieve the best outcomes.
A proven project manager, who thinks strategically and has the ability to work with a range of stakeholders across multiple sites, You will need to be highly organised, skilled at project management, knowledgeable about current policy and practices, and a confident communicator adept at influencing a wide range of stakeholders.
If this sounds like you, we’d love to hear from you!
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The Challenging Behaviour Foundation was set up in 1997 by Vivien Cooper OBE, the parent of a child with severe learning disabilities who displayed a range of challenging behaviours. At the time, there was no support for families like Viv’s and no adequate provision to support her son – other than almost three hundred miles away!
Crucially, families remain at the heart of our work. It is their experiences that shape everything we do; from the direct support we provide through our family advice service, to the training we deliver for commissioners and providers, through to the rich evidence base we bring from working with families to challenge the system and to “speak truth to power”.
As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.
This role requires a Basic Disclosure Check.
We politely request no contact from recruitment agencies or media sales
You may also have experience in areas such as Co-Production, Engagement, Co-Production and Engagement, Co-Production Lead, Engagement Lead, Co-Production and Engagement Lead, Engagement Manager, Engagement Officer, Policy, Education, Social Care, Project Manager, Family Engagement Lead, Community Engagement Lead.
Please note NFP People are advertising this role on behalf of our client.
This is an interesting and varied role providing administrative support across the organisation. As the first point of contact within the organisation you will be responsible for liaising with a large range of stakeholders from supporters to Members of Parliament.
This role will be responsible for office administration including liaising with the landlord, office suppliers, providing supporting the finance function including processing direct debits, staff credit cards and supplier invoices. The role will also support some HR functions in particular recruitment and onboarding of new staff.
Lastly this role will play an active part of the operations team providing support to staff across the organisation a wide range of activities such as booking flights, organising events and all staff away days.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us:
- Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the programme & volunteer coordinator your role is to help make this a reality through the coordination of programmes in line with our business plan, and overseeing the recruitment, onboarding and support of our volunteers.
Your role is designed to flex to coordinate existing or new programmes as the needs of our organisation and its users evolve. In its first year, your role will be to coordinate our Penfriends letter writing programme and our grants programme. This will involve growing both programmes across the estate, liaising with prisons to ensure the smooth running of both programmes, and ensuring sufficient volunteer coverage. You will have day-to-day administrative support from our Office, Programmes and Grants Administrator to complete administrative tasks, and you will be supported by the Head of Service Delivery to embed an organisational-wide approach to volunteering.
About you
With an enthusiasm for our mission, you will be a good communicator, professional, well organised and eager to support those we are here to serve. You will work closely with the rest of the team to connect our work, create a cohesive programme offer, and ensure the smooth day-to-day delivery of our programmes and services with the needs of our service users at its core. You will build strong relationships with prison stakeholders across the estate, raising the profile of our work and seeking opportunities to do more to support the people we are here to serve: people on long term sentences.
We are keen that our staff grow and develop as the organisation grows and develops It is therefore essential that you are willing to complete a professional qualification related to the role, such as the ILM Level 3 in the Management of Volunteers. This will be paid for by The Hardman Trust.
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Location: Working from home / Frequent travel across the UK (ability to use the London office if required)
Reporting to: Head of Service Delivery
Hours: Full time, 35 hours per week
Please submit a CV and a cover letter outlining how your skills and experience match those within the job description and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources. We also offer one-to-one nutritional consultations; access to clinical appointments with our network of osteopaths, physiotherapists, and acupuncturists; and a personalised pathway for goal setting, through our Membership, to help people take control of their arthritis and enjoy life to the full.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Friday 14 June 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Wednesday 19 June 2024.
Second-round interviews will be held online on Wednesday 26 June 2024.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Please submit your answers to our screening questions, alongside your CV and cover letter.
The client requests no contact from agencies or media sales.