Housing jobs
We have an exciting opportunity to join MASH’s staff team. We are looking for a Homeless Outreach Worker to join the team at MASH and provide support to women in Manchester. This role is part time at 21 hours per week and will include two night-time outreach shifts per week driving the MASH van.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
Purpose of the role
To work with other members of the MASH team to achieve the following outcomes for women who sex work:
- To improve women’s health
- To improve women’s well being
- To support women to make informed choices
- To increase women’s safety
- To influence policy and practice changes in other agencies working with our client group
Using a gender and trauma-informed approach, the Homeless Outreach Worker will deliver two sessions of street outreach each week. This will involve driving and taking the MASH mobile vehicle into areas of Manchester where women are engaged in sex work on the street. The role involves delivering a harm reduction approach to offer a quality service to women to improve health, housing and safety outcomes. This will be delivered with a respectful and non-judgemental approach assisting women to reduce harmful behaviours and improving access to a range of services to improve their outcomes.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes.
About the role
- To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
- To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
- Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
- Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
- To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Are you an experienced leader with a strong understanding of the housing and homelessness landscape in Scotland? Then join Shelter Scotland as our Community Manager West and play a vital role in delivering real impact for individuals and communities facing the housing emergency.
About the role
The Community Manager leads our work with and within communities across the West of Scotland. This place-based approach to driving practice, culture and systems change is currently focused on Glasgow, where we have an office anchoring us in the community from where we can express our housing and homelessness expertise.
Role specifics
We’re looking for a confident and compassionate leader with a strong understanding of the challenges caused by poor housing and homelessness. You’ll bring excellent management skills, with experience in leading teams, delivering services and managing budgets. A skilled communicator and relationship-builder, you’ll be comfortable engaging with stakeholders, using insight and data to influence change and improve performance. You’ll take a strategic approach to building partnerships, aligned with local priorities, and be committed to working flexibly to support the growth and impact of our community model. Most importantly, you'll lead the delivery of Shelter Scotland’s Communities West offer – ensuring real, lasting change for individuals and communities, shaped by the voices of those with lived experience of the housing emergency.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol?
St Mungo’s is expanding its Bristol Outreach team to better support people experiencing street homelessness. We’re looking for 2 dedicated individuals to join the team as Outreach Workers where you will work with those living in vehicles and caravans - an increasing group affected by Bristol’s housing crisis.
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker you will:
- Work with people living in vehicles and caravans to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options (including Meanwhile sites).
- Help people access vital services like healthcare, substance use support, and adult social care.
- Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.
You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!
- You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
- Due to the nature of this role a full UK or equivalent driving license is essential for this post. Alternatively, proficiency in cycling would also be suitable.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 27 August 2025
Interview and assessments on: 4-5 September 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coventry Women’s Partnership (CWP) is looking for a Policy, Voice, and Influence Lead to support our 2-year place-based systems change programme, funded by the Smallwood Trust. The programme aims to reduce gendered poverty in Coventry by tackling the systemic barriers faced in securing a safe home. This work will focus on understanding and transforming housing systems. Seeking to and improve outcomes for women experiencing homelessness, housing insecurity, and multiple disadvantage.
CWP is partnership made up of Central England Law Centre, Coventry Haven Women’s Aid, CRASAC, FWT and Kairos. The contract will be with Kairos, but you will provide support across all partners.
· The Policy, Voice and Influence Lead (PVIL) will play a pivotal role in driving forward the Coventry Women’s Partnership’s (CWP) systems change agenda to improve housing and homelessness options for women to reduce gendered poverty.
· You will be confident in taking the lead in this work while remaining in regular communication and collaboration with the partnership.
· You will help us analyse the systems, policies, practices and strategy around housing for women and their impact on poverty and create a delivery programme to influence and collaborate with stakeholders for change.
· Your attitude will be pragmatic and ‘can do’ as you carve a realistic path between confidence and caution when planning projects and delivery.
· Integral to this work will be drawing on members’ experience and expertise and the voices of women with lived experience (supported by a Women’s Engagement & Participation Coordinator) to ensure the partnership’s activities are delivered on time and to budget.
The client requests no contact from agencies or media sales.
Project Workers are responsible for the smooth day-to-day running of the centre and drop-in services. This role includes practical tasks alongside one-to-one support work with clients, across varied areas of need (e.g. homelessness and housing, health, addiction, criminal justice, employment). Project Workers coordinate with colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives.
Our service opens 7 days a week and we're looking for a Project Worker to work full time, Saturday - Wednesday, 8.30am-4.30pm.
The job is open to anyone with the experience and skills listed below, whether gained through paid or voluntary roles. The post is subject to DBS and reference checks.
What we're looking for:
- Experience of working with people in a public or community setting.
- Experience of working in a team.
- Experience of handling challenging behaviour with confidence.
- Experience of delivering varied tasks within a set timeframe.
- Able to communicate clearly and to remain calm under pressure.
- Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health, and other challenges.
- Able to maintain professional boundaries (training will also be provided).
- Able to write and speak concisely in plain English.
- Understanding of, and commitment to, diversity, equality and inclusion.
Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.
The client requests no contact from agencies or media sales.
The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.
The Big House has a simple mission: to enable care leavers and at-risk young people to fulfil their potential



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
We are seeking a compassionate and proactive individual to provide person-centred support for adults with complex mental health needs. You will engage service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections. The ideal candidate will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with
multi-agency partners, families, and carers to ensure holistic, strengths based support. Strong interpersonal, organisational, and crisis management skills are essential.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have t
o tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.
A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.
The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.
Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We
have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake inte
rnal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Scheme Manager - Females
£32,669 a year
Stoke on Trent
Hours per week 40.25
Contract type Permanent
You’ll manage the team at our 24/7 Female Scheme, ensuring that everyone has the right support, training, and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required.
Job requirements
-
Oversee the day-to-day management of Concrete’s 24/7 accommodation services, including overseeing building management and security.
-
Lead on recruitment, selection and induction of new staff, making sure each member of staff is supported and trained.
-
Complete regular property inspections, including daily room checks, weekly alarm tests and fire drills.
-
Lead on referrals coming to the scheme, which may include working with external agencies through multi-agency panels.
-
Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.
-
Make sure that case notes are recorded on the Housing Management System.
What we’re looking for
-
A degree level qualification, or qualified by experience to an equivalent level.
-
Experience in Housing Management.
-
CIH Member of willingness to work towards it.
-
Strong self-awareness, self-management skills and the ability to demonstrate professionalism at all times.
-
Strong business acumen and commercial awareness.
-
Ability to travel, with a full UK driving license and a car.
-
Willingness to work flexibility, including covering shifts and some evenings and weekends.
-
DBS check.
We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
Please note, we will be interviewing as we go so the vacancy may close early if we find the right person.
#Stoke #StokeonTrent #SchemeManager #TenancySupport #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis
Are you interested in working as part of a high performing legacy fundraising team, helping to generate income that supports people experiencing homelessness to rebuild their lives?
An exciting opportunity has arisen for an experienced Legacy and In Memory Officer to join the St Mungo’s Fundraising team to grow income supporting our aims to end rough sleeping for good. In this role you will be responsible for:
- Managing the steady stream of legacy case work, including pecuniary, specific, life interest, and residuary legacies.
- Working with lay executors, solicitors, co-beneficiaries and family members/friends to sensitively and efficiently administer legacy and in memory gifts.
- Overseeing the process for all legacy and in memory income - working closely with internal and external stakeholders to ensure income is processed accurately and efficiently. Keeping effective records, maintaining the legacy pipeline, and completing reports.
- Working with the Legacy Manager to deliver marketing campaigns to acquire and steward new supporters. Gathering stories to promote legacy and in memory giving internally and externally.
- Collaborating with other teams, ensuring seamless processing and documentation of gifts, marketing campaigns, appeals, and more.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We think this role will inspire someone keen to build on and develop their legacy administration skills, marketing skills and fundraising experience as part of a positive, dedicated and supportive team.
We are looking for candidates with demonstrable experience in a charity legacy or estate administration role who can balance the two sides to this role. The legal administration of legacy income requires excellent attention to detail, but the legacy marketing responsibilities also require project management and creative skills to manage activity that can build on St Mungo’s portfolio of legacy supporters.
- You will be proactive and empathetic with a flexible approach and be comfortable managing your own time and projects.
- You will be comfortable using IT software, databases and systems such as Raiser’s Edge NXT.
- Previous experience of Legacy marketing experience within a charity, and a certificate of Charity Legacy Administration are beneficial but not essential.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am 18 August 2025
Interview and assessments on: 27-28 August 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
Ivy Rock Partners is working with a social housing organisation in Birmingham to recruit a new Treasury and Securities Manager.
Role Purpose
- Leading on treasury activities/functions, ensuring delivery of the treasury strategy and compliance with the treasury policy and relevant financial procedures and regulations
- Providing an effective and efficient treasury service across the Group.
- Providing expertise on treasury matters to Board, Committees, Executive and Leadership Group
- Assisting in the preparation of materials for ratings agencies and other external stakeholders.
- Managing the Group’s security (Asset) portfolio, ensuring accurate data and legal documentation is held for all property as required by law or through contractual relationships (i.e. with funders).
- Selecting appropriate properties for securitisation.
- Achieving the best value of the asset base through negotiations with funders, lawyers and valuers.
- This role will report into to: Head of Treasury
Direct report job titles: Treasury Specialist , Treasury Controller, Security Specialist with partnership working relationships with all members of Finance Department and others across the wider business to fulfil responsibilities.
Role Context
- The role is responsible for the provision of an efficient and effective Treasury and securitisation service for the Group, maintaining lender relationships and managing funding, security and cash flow to ensure the long-term stability of the Group.
- The role will be critical in always ensuring that sufficient funding exists to support the delivery of the approved corporate strategy and plan and underlying financial plan.
- The role will ensure whole organisational compliance with the necessary regulatory requirements, approved treasury management policies and Financial Golden Rules.
- Modelling of the potential different uses of the property security will also be required (in conjunction with other members of the Finance Team and Development and Assets colleagues).
- In addition, the role holder will be responsible for all property security related work for the Group and will build reporting (using Assetcore) and procedures for use by Treasury and the wider group as required.
- The role holder will also complete on all conditions precedent and subsequent for the funding arrangements.
- Externally, the role will work with treasury consultants, valuers, legal counsel, credit rating agencies and funders to execute a treasury management strategy covering the Group’s borrowing and investment, ensuring compliance with covenants. The role will also maintain a network with treasurers at other registered providers.
- Internally, the role will also work with finance, development, Executives, Committees and the Board to deliver sound treasury and corporate financial management.
For the full job pack - please apply.
For more information about this role, please contact Phil Southern.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £13.36 per hour equivalent to a yearly salary of £26,046.20 per annum
Location: Sunderland Furniture Shop
Contract: Fixed term contract – starting September 2025 ending December 2025
Hours: 37.5 per week
Closing date: Monday the 25th of August at 11:30pm
Please note we will be carrying out interviews whilst this role is open, therefore if you are interested, please apply as soon as possible
This role is advertised as a Warehouse Supervisor, however the job title when in post will be Order Supervisor
We’re looking for an enthusiastic individual to join us for as a seasonal worker at Shelter! This is a brand-new role as a Order Supervisor in our Sunderland Furniture shop. This is an exciting opportunity to join us at a key time of year helping to raise vital funds throughout our Autumn and Winter period for people who are homeless or badly housed.
About the role
You will be responsible for co-ordinating the day-to-day running of our seasonal fulfilment operation. It will involve working as a team with order pickers motivating them and ensuring customer orders are picked, packed and dispatched accurately on time adhering to SLA’s and you will be the first point of contact for the order pickers and any operational issues.
This is a hands-on role and will require strong leadership, attention to detail and keeping things running smoothly in a fast-paced environment, helping to generate vital income through our online shop and supporting our mission to end the housing emergency.
You will work closely with the Retail Product Manager to plan resources, enhance workflows and support overall with operational efficiency. Furthermore, communicating key updates, risks and achievements to the Retail Product Manager or Community Shop Manager as required.
About you
To be successful in the role, you will need to have strong organisational skills and the ability to manage a fast-paced, high-volume operation. You will be an effective team-player with the ability to motivate and inspire others and resolve any day-to-day issues. Attention to detail is also key to pay attention to detail, quality and accuracy and you will need to be a clear and professional communicator being able to escalate issues appropriately.
Previous experience in an order picker/supervisor role would be desirable but isn’t essential to apply for this position.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About More Than A Roof:
More Than A Roof is a charity dedicated to empowering individuals and families experiencing homelessness. Our vision is a world where everyone has a secure home, and no one needs to stay in temporary accommodation to avoid homelessness. We work alongside vulnerable people in temporary accommodation to improve their lives and communities, unlock their potential, and open new possibilities. We provide practical and emotional support and stability, aiming to make any stay in temporary accommodation short, rare, and non-recurring. We work in close partnership with organisations like The Housing Network, Community Shop and a large number of Local Authorities.
The Role:
The CEO will be responsible for leading the strategic growth, fundraising, and external engagement of More Than a Roof. This role will focus on developing and communicating the charity’s mission, building strong partnerships, and securing funding to expand our impact across the UK.
The CEO will act as the external face of More Than a Roof, engaging supporters, funders, and strategic stakeholders to raise awareness and increase income. While the charity exists to support individuals & families experiencing homelessness, delivery of frontline services and direct engagement with residents is undertaken by our partner organisations, such as The Housing Network. The CEO will ensure that the voice and experience of those we support shapes our fundraising narrative, advocacy, and programme design, without duplicating the operational role of our delivery partners.
Key Responsibilities:
- Work alongside colleagues at The Housing Network to support individuals and families (including individuals over 18’s, families, and prison leavers) as they move into temporary accommodation.
- Facilitate connections for beneficiaries within the local community in Leicester, helping them build support networks.
- Signpost beneficiaries to relevant external support agencies and services to address their diverse needs (e.g., health & wellbeing, training & life skills, employment, financial matters).
- Collaborate closely with on-the-ground partners, such as Community Shop in Leicester, to ensure integrated support.
- Collect and maintain accurate beneficiary data and records, ensuring compliance and contributing to outcome reporting.
- Actively support the charity's social media presence and engagement.
- Play a key role in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
- Regularly report to and support the Board of Trustees, providing updates on beneficiary progress and charitable activities.
About You:
We are looking for an exceptional individual who is passionate about making a tangible difference in the lives of people experiencing homelessness. You will be a self-starter with a proactive approach, comfortable working independently as the charity's first paid employee.
Essential Skills & Experience:
- A proven track record of working in a local charity, demonstrating an understanding of the charity sector, particularly in the field of homelessness.
- Confidence and a highly self-motivated approach, capable of managing your own workload effectively.
- Knowledge and understanding of the homelessness sector, its complexities, and challenges.
- Solid understanding and practical experience of safeguarding principles and procedures.
- Familiarity with trauma-informed care principles and their application in support settings.
- Experience in crisis intervention and the ability to respond effectively in challenging situations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and families, supporters of the charity and external stakeholders and funders.
- Strong organisational skills with attention to detail for accurate record-keeping and data collection.
- A proven track record in successful fundraising, with the ability to contribute to and lead fundraising initiatives.
- Proficiency in using IT for record-keeping, communication, and social media.
Desirable Attributes:
- Experience working with diverse client groups including families, individuals over 18, and prison leavers.
Qualifications:
No specific formal qualifications are required for this role, however, this is not an entry-level position for someone stepping into their first charity job. Relevant experience and knowledge are paramount. A proven track record in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
Benefits:
- Competitive wage.
- Pro-rata paid annual leave.
- Pension scheme contribution.
- Travel expenses.
- Flexible working hours.
We want to see a world where everyone has a secure place to call home, and no one has to stay in temporary accommodation to avoid homelessness.
The client requests no contact from agencies or media sales.
Are you passionate about creating excellent volunteer experiences? Are you looking to use your skills in volunteer communication, training and engagement to make a difference? Then join Shelter as a Corporate Volunteering Experience Officer and you could soon be playing a vital role within our Corporate Volunteering team
About the role
In this job you will play a vital role in the Corporate Volunteering Team; enabling Shelter to provide a quality corporate volunteering experience that equips corporate volunteers with the knowledge and skills needed, and connects them with the fight for home, supporting them to have the biggest impact possible! This is fixed term contract to backfill a maternity vacancy, with clear and impactful goals to achieve within the timeframe.
Role specifics
We are looking for a highly organised individual with experience in project planning and coordination, ideally with a background in project management. You will have a proven ability to work collaboratively, build positive relationships, and engage effectively with both external partners and senior stakeholders. Strong written and verbal communication skills are essential, including the ability to create clear, engaging content tailored to different audiences. You will also bring a creative approach to stakeholder engagement, producing innovative materials such as learning resources and presentations. The role requires someone who can work independently, manage competing priorities, and is committed to developing inclusive approaches to volunteering.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. Right now, we’re busy building a new Corporate Volunteering Team that sits within the wider Volunteering Team. We work closely with our High Value Partnerships team, which is responsible for generating income through partnerships with corporate organisations. Successes to date include developing and extending long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. This is your opportunity to be part of our future success.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Gateway Team Leader
Salary £30,437.50 a year
Location Stoke on Trent
Hours per week 37.5
Contract type Permanent
As a Gateway Team Leader, you’ll lead, manage and develop a team of Gateway Coordinators who represent the Destination:Home partnership and oversee referrals and allocations into the service. You’ll also work with partners to make sure there is adequate provisions for accommodation and support across the service.
Job requirements
• Lead, manage and develop the Destination:Home Gateway team to help customers access high-quality accommodation and support.
• Oversee service delivery, including analysing referrals, void property allocation, and live availability monitoring, to ensure the service meets customer needs and operates effectively.
• Actively promote the service by attending meetings and forums, engaging with stakeholders and encouraging a partner-wide 'one-team' approach.
• Drive improvement and safeguarding by delivering training and supporting staff development.
What we’re looking for
• Experience in leading a team supporting adults with complex needs such as substance abuse, homelessness and mental health.
• Experience in liaising with individuals or agencies to achieve effective outcomes.
• A working knowledge of UK housing law including safeguarding and The Care Act.
• Understanding of all Microsoft applications, including Outlook, Word, and Excel.
• Ability to carry our administrative tasks and work to agreed deadlines.
• Commitment to continuous development with a willingness to give and receive feedback.
• Full UK Driving License with own vehicle for work purposes.
• Satisfactory DBS check required every three years.
We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!
Please note, we will be interviewing as we go and therefore the vacancy may close early if we've found the right person.
#Stoke #StokeonTrent #Gateway #TeamLeader #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis