Programme coordinator jobs in london or london, greater london

In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history, display, conservation, and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.

We are now recruiting for a new role, a Research Centre Manager, to support in the planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole, including coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration.

An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.

This is a full time, permanent position and requires on-site working 5 days per week.

Applications closing date is 10th October at 23:30hrs.

We are seeking a dynamic Director of Professional Activities to lead Education and Conferences & Events portfolios – the organisation’s primary revenue streams and most visible platforms for impact.

Remote | Full-time | Global impact

Salary: £58,000

In this newly created senior leadership position, you will reshape the education department, develop innovative learning products, and oversee the delivery of large-scale international conferences (4,000+ delegates). As a key member of the Senior Leadership Team, you will ensure programmes are strategically aligned, financially sustainable, and operationally excellent.

Key Responsibilities

• Lead education and event strategy, innovation, and delivery
• Develop new professional learning offerings (e.g. micro-credentials, global training)
• Oversee major conferences, hybrid/virtual events, and delegate engagement
• Manage budgets, drive revenue growth, and mitigate risk
• Mentor and develop senior staff, building a high-performing team
• Represent the organization internationally and build strategic partnerships

About You

• Senior leadership experience in education, events, or membership organizations
• Proven ability to deliver large-scale programmes and conferences
• Strong commercial and financial management skills
• Innovative, strategic thinker with excellent communication skills
• Global mindset and willingness to travel

This is a rare opportunity to make a tangible impact on a global stage, shaping education and events that influence thousands of professionals worldwide. You will join a mission-driven organisation committed to advancing knowledge, building capacity, and supporting professional development across borders.

A global outlook and willingness to travel internationally (as required) are essential.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

To be considered for this role, you should be able to:

• Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.

• Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.

• Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.

• Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.

• Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.

• Maintain accurate records and contribute to monitoring and evaluation of the Reset service.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 10 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31,392 (FTE)
Contract: Fixed term until 31st March 2026

Service Manager – Bracknell

Lead with purpose. Change lives. Build brighter futures.

At Kids, we’ve been supporting disabled children, young people and their families for over 50 years. Our services give children a safe place to play, grow and build independence — and give families the vital support they need.

Now we’re looking for a Service Manager to lead our play and short break services in Bracknell. This is your chance to make a real difference every day.

Why this role matters

• You’ll shape services that bring joy, independence and opportunity to children with SEND.

• You’ll give families the support and respite they need.

• You’ll lead a passionate team and help them be their very best.

This isn’t just management — it’s leadership with heart.

What you’ll do

• Lead and inspire staff and volunteers across after-school clubs, weekend and holiday activities.

• Build partnerships with schools, health teams and local authorities.

• Ensure services are safe, inclusive and meet (and exceed!) regulatory standards.

• Use feedback from children, young people and families to shape what we do.

• Drive innovation, growth and funding opportunities.

What you’ll bring

• Experience leading and developing services (children’s services, social care, education or similar).

• Strong people leadership skills — you know how to motivate and nurture a team.

• Knowledge of safeguarding and Ofsted requirements.

• Good organisational and financial management skills.

• Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).

(Bonus: experience working directly with disabled children and young people.)

Most of all, you share our values: inclusion, respect, collaboration and commitment to making a difference.

What we offer

• 25–30 days annual leave (plus bank holidays) + option to buy more.

• Flexible hours and family-friendly policies.

• Company sick pay from day one + paid family/carer’s leave.

• Pension contributions (3% from us).

• Maternity and paternity pay.

• Employee Assistance Programme for 24/7 wellbeing support.

• Discounts, rewards and perks site.

• Learning, mentoring and apprenticeships to grow your career.

• Recommend a Friend bonus.

• Bereavement leave and death in service plan.

Ready to apply?

If you’re ready to use your skills and passion to transform lives, we’d love to hear from you. Apply now and help children with SEND live life to the fullest.

Please note that we may close the vacancy early if we receive a high volume of applications

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now  expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a passion for financial capability along with product development and project management skills?

We’re looking for a proactive and professional Financial Capability Manager to play a key role in our strategy.  

What you’ll be doing

As our Financial Capability Manager your responsibilities will include:

• Manage the implementation of the products and services outlined within our financial capability strategy.
• Design product briefs and develop content in line with user and stakeholder feedback.
• Manage the technical infrastructure that supports our financial capability products.
• Monitor and report on progress and identify any risks.
• Build working relationships with stakeholders.

 What we’re looking for

We’re seeking someone who is:

• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in project management and administration.
• Knowledgeable about and able to use technical terminology in relevant scenarios.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Educated to degree level or equivalent.
• Aligned with our mission, collaborative culture and values.

It would be great if you also bring:

• Experience of managing products and services that are either B2B or B2C
• Risk management experience
• Project management training or qualification

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings so the flexibility needs to go both ways.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

 

Training and Implementation Specialist

We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.

The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.

It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!

Position: Training and Implementation Specialist

Location: Remote (national travel with occasional overnight stays required)

Hours: Part-time, 28-35 hours per week

Salary: £38,972 pro rata

Contract: Permanent

Start Date: Between 8th Dec – 5th Jan TBC with candidate

Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.

First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.

Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.

About the Role

You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.

You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.

Core aspects of the role include:

• Engaging new enquiries.
• Onboarding & implementation
• Training & learning delivery
• Account management
• Collaboration & innovation.
• Client engagement

This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.

About You

You will have experience in training, facilitation, and/or implementation support.

You will also have:

• Ability to develop and build strong relationships with both clients and colleagues .
• Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
• Ability to adapt support to different organisations and contexts.
• Flexible; with the ability to work in the ever-changing context of a growing organisation.
• Commitment to reflective practice, learning and continuous improvement.
• Willing to work in an evolving role being shaped by clients’ needs.
• Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
• Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
• Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
• Committed to delivering a good service to clients and helping them make a difference to the people they support.
• Good IT skills including MS 365 and Teams.

If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan
• Generous pension scheme
• Employee assistance programme
• Cycle to Work scheme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
• Enhanced parental and carer’s leave
• Paid volunteering time
• Opportunities for personal development

We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Purpose:Lead and manage the day-to-day operations of the Family Centre provision to support families with children and young people aged 0-19 years (up to 25 years with disabilities and additional needs) that are identified as the most need of support or have emerging needs.

Main Responsibilities:

•  Management of the implementation of the Surrey County Council Families First specification for Family Centres and Family Resilience Support provision.
•  To monitor the Manager’s in-tray, triage referrals, ensure contact with families providing management oversight and comply with all elements of Early Help Module (EHM) Practice standards for Child Records – Family Centres and Family Support Programme guidance.
•  With the Family and Youth Manager to devise and review the service delivery plan including emerging needs groups and partnership working with HomeStart East Surrey and other agencies.
•  Use Tableau data and Outcome tools to plan service delivery.
•  Show evidence of the impact of the support that is provided and record this on Early Help Management System (EHM), Outcome Stars and other systems as appropriate.
• Work with the Head of Finance, Head of CYP and the Youth & Family Service Manager to manage the budgets of the Family Centre and consider other sources of revenue.
• Manage Senior / Family Support Workers, Admin and other associated staff within the Family Centre and Family Support provision providing regular line management supervision, annual appraisals, and case supervisions.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position.

Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas.

About you

We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals.

You’ll have:

- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.   

Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. 

To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills.

Important Dates
 
The deadline for applications is 23:59 Monday 26th October.
Interviews will take place on week commencing 27th October. A presentation task will be provided.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

BookTrust – Head of Fundraising

Location: Based in either Farringdon, London or Leeds offices. Hybrid working, with at least eight in person meeting days per month. S[SG1] ome UK travel to meet with prospects, donors and colleagues.

Salary: £75,000 per annum.
Contract: Permanent, full-time.

BookTrust, the charity that champions the power of reading, is seeking a Head of Fundraising in a new senior role to oversee the strategic development and management of their voluntary income, to help them deliver their goals to shape a national reading culture.

BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.

The Head of Fundraising will be responsible for stewarding an existing portfolio of major statutory and voluntary funders, and managing BookTrust’s high value and individual giving portfolio. This includes trusts and foundations, statutory funders and corporate partners from the publishing sector and beyond, from Waterstones to Build-A-Bear. The post-holder will build on significant fundraising growth over the last three years, and will work to further grow and diversify fundraising income to meet the goals of the charity’s recently launched 2025-2030 strategic plan.

The successful candidate will be engaging, experienced and have a proven record across high value fundraising (with a preference for major donor/philanthropy, trusts and corporate partnerships), as well as having a good knowledge of Individual Giving.

They will have experience of operating at a senior leader level with a charity, with responsibility for liaising with, and reporting to, the SLT and the Board, and will be able to show demonstrable success in achieving personal and team income targets.  Commercially and politically astute, candidates will also be emotionally intelligent and natural collaborators, willing to work with others on bringing income generation ideas to life in an organisation with a diverse funding model including mixed models of trading and philanthropy.

This is an exciting opportunity to help secure the financial support needed to get even more children reading and fulfilling their potential in life, with strong backing from BookTrust’s leadership and a commitment to supporting the team to growth, thrive and achieve success together.

This role would be ideal for a senior leader who has managed a significant income stream or small multi-disciplinary team who is looking for a broader challenge and a chance to make real impact.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 13th October, 9.00 am. 

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
 

The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.

Interviews will be held in person on the 13th of October in our centre in Mitcham.

Are you a proactive and organised facilities professional looking to make a meaningful impact?

Join Samaritans as our Facilities Co-ordinator and play a vital role in ensuring the smooth running of our central office and supporting branches across the UK.

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Contract

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• £28,000 – £30,000 per annum plus benefits
• Full time (35hrs per week) 
• Permanent
• Ewell and London City Hub with occasional home working
• We are passionate about flexible working, talk to us about your preferences 

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​What you’ll do 

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As Facilities Co-ordinator, you’ll be the go-to person for all things facilities-related at our Ewell office and London City Hub. You’ll also provide remote support to our central charity branches nationwide, helping maintain safe, efficient, and welcoming environments for staff and volunteers.

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This is a hands-on, varied role where no two days are the same. From managing contractors and maintenance schedules to supporting health and safety compliance and coordinating office moves, you’ll be central to the success of our Facilities & Projects team.

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What you’ll bring

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• Experience in facilities coordination or similar role
• Knowledge of health & safety legislation
• Strong organisational and time management skills
• Excellent communication and relationship-building abilities
• Experience in a charity or not-for-profit setting (desirable)
• Facilities management qualification (desirable)​​​

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a cover letter.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 9am on Monday 6th October

Interviews: mid-October

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Philanthropy & Partnerships Manager will oversee the development of existing high-net (HNW) donors and pipeline new high-net prospects. You will work closely with key Third Party supporters to establish our presence nationally.

A key part of their role will be to strategise to identify high-net donors and foster long term relationships so Muslim Aid is their charity of choice.

You will also work closely with fundraising and supporter services to organise tactical, innovative, bespoke and strategic events to meet the requirements of high-net donors and maximise major gifts like no other.

About the Role:

1. Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
2. Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
3. Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
4. Conduct market and internal analysis to identify novel funding prospects. Use innovative thinking to devise creative fundraising strategies and solve problems as they arise.
5. Develop and implement a corporate fundraising strategy, aligning with our overarching objectives and CSR initiatives. Manage the budget to ensure maximum ROI on fundraising activities.
6. Incorporate legal and regulatory standard into all fundraising activities design/delivery.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Significant experience in fundraising, corporate relationship and/or high-net donor development.
2. Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
3. Experience in public speaking and presenting information to executive level audiences.
4. Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
5. Interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Highly developed negotiation skills.

Why you should apply:

Join Muslim Aid as a Philanthropy & Partnerships Manager and lead on building lasting relationships with high-net-worth donors and partners. You’ll grow our national presence, unlock major gifts, and create innovative, bespoke events that inspire generosity. If you’re passionate about strategic fundraising, partnership building, and making a global impact, this is your chance to help shape Muslim Aid’s future. Apply now and help us shape a stronger future for communities in need.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.