Opportunities jobs in london, greater london

Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.

It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals.  AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.   

OVERVIEW

We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team.  This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.

In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks.  You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.

This role offers:

• High-level autonomy and the chance to operate at board and senior management levels.
• Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
• A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
• The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.

CONTRACT DETAILS

Location: Primarily remote with occasional working in London

Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required

Contract Type: Fixed-term, 2 years

Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme

Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day

Reporting To: CEO

KEY RESPONSIBILITIES

Executive Support

• Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
• Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
• Organise external meetings, including venue liaison, room bookings, and travel arrangements.
• Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
• Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
• Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
• Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.

Board Support & Impact Reporting

• Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
• Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
• Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
• Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.

Governance and Additional EA Support Duties

• Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
• Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
• Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.

These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.

PERSON SPECIFICATION

Essential:

• Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
• Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills, with a high level of attention to detail.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively within a team.
• Demonstrable discretion and ability to handle confidential information with professionalism.

 Desirable:

• Familiarity with governance structures and impact reporting frameworks.
• Strong analytical and problem-solving skills.
• Experience in project management and coordinating cross-functional initiatives.
• Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
• Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.

INSTRUCTIONS TO APPLICANTS

Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work.  Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.

Key Dates

Closing date for applications:  Monday 20 October at 9:00am

Shortlisted candidates notified:  Via email on or before Wednesday 22 October

Interviews:  First Round: Tuesday 28 October, Second Round:  w/c Monday 03 November

We use a blind recruitment system to ensure fairness.  Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.

We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.

Strictly no agencies.

Job Title: Eastern European IGVA

Location:Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations in three West London boroughs (Ealing, Brent, Hounslow)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Permanent, Full-time

Hours: 37.5 hours per week

We are excited to share an opportunity to join Refuge as an Eastern European Independent Gender  Violence Advocate (IGVA) as we enter an important new chapter of growth, supported by funding from the National Lottery Community Fund. This is a vital role which provides high quality practical and emotional support to survivors of domestic abuse and their children in the community.

You will be part of a highly skilled and supportive team committed to collaborative working and continuous learning. This role offers the chance to strengthen multi-agency partnerships to enhance outreach and support for survivors, while also contributing to increasing professional understanding of the specific needs of Eastern European women and children affected by domestic abuse and violence.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across three London boroughs to statutory agencies and community organizations around the needs of Eastern European domestic abuse survivors, to embed best practice across our communities.

It is essential for candidates to be proficient in one or more Eastern European languages.

We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence.

You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 27 October 2025

Interview dates: 3 and 4 November 2025

We are looking for an experienced Policy and Advocacy Manager to take forward our work with Central Government and other Non-Departmental Public Bodies.

You will play a critical role in shaping and deepening our relationships with these key partners. By working together, we can expand the support available to community-based charities and social enterprises, helping them become more resilient through enterprise.

What you will deliver (responsibilities)

• Policy development - You will lead on developing clear and actionable policy recommendations to Government and relevant NDPBS that expand the funding and support available to charities and social enterprises looking to build their resilience through enterprise.
• Public affairs - Advocate for policy and funding models that create long-term, meaningful support for charities and social enterprises. Represent Access at various policy forums, meetings, and events to influence public policy and engage directly with decision-makers such as MPs.
• Partnership working - Actively contribute to relevant campaigns, policy forums, and advocacy groups to strengthen Access’s influence on policies that impact the social economy and the policy and regulatory environment for social investment.
• Communications - Write clear, engaging, and persuasive policy briefs, reports, and position papers to communicate Access's policy priorities to government and other stakeholders. Contribute to Access's wider communications strategy by developing blogs, reports, press releases, and speeches to amplify the organisation’s role in shaping public policy.
• Evidence and storytelling - Use data, sector insights, and compelling case studies to create narratives that not only advocate for policy change but also strengthen Access's position as a thought leader.

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification apply via BeApplied. We encourage you to familiarise yourself with the requirements before applying.

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We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

Interview dates are expected to be online on 15th and 16th October.

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then we hope you will consider joining our organisation.

Purpose of the role:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
• To support the running of Girls Group aged 11 – 25 years, including accompanying minibus runs.
• To provide additional support to programme leads where your contribution can make the most meaningful difference. Our programmes are: Independence, Social and Emotional Wellbeing, Employment Support, Creating Communities and Opportunities (cultural experiences), Changemakers (social action), Health and Getting Active (health and fitness) and Greener Futures (environment).
• To support the delivery of our holiday programmes and residentials, providing overnight disturbance cover where you will be responsible for our female members.

Required skills, knowledge and qualifications

• A minimum of 1 years experience in the youth work sector.
• A minimum in Level 2 Youth Work or working towards a qualification.
• A highly motivated, passionate and creative youth worker.
• Strong empathy and a person centred approach.
• Excellent written and communication skills.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• An informed understanding of inclusive practice, with an enthusiasm to learn more and share your knowledge.
• Confident use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Able to work as part of a team and to use own initiative.
• Willing to work regular evening youth clubs, stay on overnight on residentials and work the (very) occassional weekend.

Desirable

• Experience of supporting learning disabled and autistic young people.
• Knowledge of Makaton or other communication aids.
• To have a driving licence
• Ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid and/or mental health first aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post.

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).  

Please note that interviews will take place on Tuesday 21st or Thursday 23rd October.

Job Title: Fundraising Manager

Reporting To: Head of Programmes & Delivery

Salary: £35,000-£40,000 Per annum ( based on experience)

Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH

Contract type: Full-time/Permanent

Interview Date: 15th – 26th September

About Us

At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills.

What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co-working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support.

Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive.

The Role

As Fundraising Manager, you will play a proactive, hands-on role in driving Business Launchpad’s fundraising activity. You will be responsible for building and qualifying a fundraising pipeline and securing income from trusts, foundations, and statutory funders.

The role requires strong research skills, attention to detail, and the ability to craft compelling cases for support that demonstrate our impact. You will work closely with the Marketing and Impact & Evaluation teams to align messaging, evidence, and storytelling, ensuring funders clearly see the difference their support makes.

We are seeking a highly organised and conscientious individual with strong planning and project management skills, who thrives on taking initiative and seeing projects through to delivery.

Key Responsibilities

Fundraising & Income Generation

• Build, qualify, and manage a fundraising pipeline and annual work plan.
• Research, develop, and submit high-quality funding applications to trusts, foundations, and statutory funders.
• Develop clear and persuasive cases for support that combine narrative and evidence.
• Contribute to the delivery of the annual fundraising event and community fundraising initiatives.

Relationship Management

• Build and steward strong, long-term relationships with funders and partners.
• Provide excellent stewardship, including regular communication and tailored impact reporting.

Monitoring, Reporting & Compliance

• Track and report on fundraising progress against agreed targets.
• Maintain accurate fundraising records, pipeline data, and activity logs.
• Produce clear, timely reports for senior leadership and trustees.
• Ensure all fundraising activities comply with regulation, best practice, and GDPR.

Collaboration & Communications

• Work closely with the Marketing and Impact & Evaluation teams to align messaging, impact data, and storytelling.
• Ensure young people’s voices and experiences are central to all fundraising narratives.

Planning, Budgeting & Project Management

• Contribute to managing fundraising budgets, ensuring effective use of resources.
• Use strong planning and project management skills to deliver against multiple deadlines.
• Take a proactive approach to identifying and acting on fundraising opportunities.

Success in this role will be measured by:

• Pipeline Development: A well-qualified and up-to-date fundraising pipeline, with clear prospect research and prioritisation.
• Income Secured: Achievement of agreed annual income targets from trusts, foundations, and statutory funders.
• Renewal & Retention: High renewal rate of existing funders and strong stewardship leading to multi-year commitments where possible.
• Quality of Applications: Consistently high-quality proposals and cases for support, evidenced by funder feedback and success rates.
• Collaboration: Positive feedback from internal teams (Programmes, Impact & Evaluation, Marketing, Finance) on joint working, ensuring alignment of messaging, data, and budgets.
• Reporting & Compliance: Contributing to timely and accurate reports to funders, leadership, and trustees, with all activity meeting best practice and regulatory requirements.
• Events & Community Fundraising: Effective contribution to annual fundraising events and campaigns, ensuring they run smoothly and generate agreed outcomes.
• Professionalism & Initiative: Demonstrated proactivity, independence, and problem-solving in managing workload and driving fundraising activity forward.

Person Specification

Essential Skills & Experience

• Proven track record of securing income from trusts, foundations, or statutory funders.
• Experience in building and managing a fundraising pipeline and work plan.
• Excellent grant/proposal writing skills with strong research abilities and attention to detail.
• Ability to develop compelling cases for support through narrative building and storytelling.
• Skilled in building and stewarding funder relationships.
• Confident in planning, project management, and basic budget management.
• Experience in delivering fundraising activity against agreed targets.
• Highly proactive, able to take initiative and work independently while contributing to a team.

Desirable Skills & Experience

• Experience in community fundraising campaigns.
• Familiarity with Salesforce or other CRM systems.
• Experience in youth, enterprise, or social impact organisations.

Personal Qualities (Aligned to BLP Values)

• Growth Mindset – reflective, adaptable, and committed to continuous improvement.
• Community Focused – values the needs and strengths of young people and local communities.
• Collaborative and Enterprising – proactive and thrives on taking initiative.
• One Mission, One Team – highly conscientious and reliable, committed to shared success.
• Positive and Solutions-Focused – motivated by making a real difference.

About Rewards

• 25 days of annual leave plus bank holidays (pro rata for part-time roles).
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

The duties and responsibilities described are not exhaustive and may change as necessitated by business demands.

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and a cover letter stating why you are interested in this role.

Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Kentish Town team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

Big ideas. Lifelong connections. One objective.

SENIOR INNOVATION SERVICE DESIGNER

Salary: £55,000 - £59,000 per annum

Reports to: Director of Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: 35 hours per week

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office). We are open to further discussion around flexible working for the successful candidate.

Closing date: Tuesday 14 October 2025, 23:55

You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We have an exciting opportunity for someone to join us as a Senior Innovation Service Designer. You'll play a pivotal role in shaping and testing future-forward service concepts that respond to emerging trends, technologies, and changing user needs. Working at the intersection of design, business strategy, and technology, you'll design end-to-end services that explore what's next-not just what's now.

You'll work on early-stage innovation projects, often where the problem or opportunity is not fully defined, and will help turn insights, signals, and prototypes into viable service models with potential for long-term impact.

What will I be doing?

• Designing and prototyping services from early-stage concept through to pilot, focusing on desirability, feasibility, and viability

• Mapping and visualising complex service systems, including current and future-state journeys, ecosystems, and value exchanges

• Collaborating with researchers, strategists, technologists, and business leads to frame opportunities and co-create solutions

• Translating user needs, behavioural insights, and market signals into service concepts and design principles

• Rapidly prototyping and testing service touchpoints across physical, digital, and human interfaces

• Building business models and operating models in collaboration with commercial and delivery teams

• Working with the Innovation User Researcher to initiate workshops (e.g. co-design, ideation, service blueprinting) with internal teams, users, and partners

• Clearly communicating and 'selling' products into the business, influencing peers in cross functional teams and senior stakeholders

• Contributing to the development of innovation methods and playbooks focused on H2/H3 innovation, that deliver substantiable incremental revenue.

What are we looking for?

• Proven experience in service design delivering tangible, commercial results, with the ability to work in ambiguous, exploratory environments and drive clarity

• Strong skills in service blueprinting, journey mapping, systems thinking, and experience prototyping

• Experience designing and launching disruptive early-stage concepts, with large commercial ambitions

• Comfortable facilitating co-creation and storytelling across levels of seniority

• Strategic thinker with the ability to connect user needs with business opportunities

• Familiarity with emerging trends and technologies, and how they can shape future services

• Strong ability to generate, evaluate, and execute new ideas, using data and user insights

• Experience with design thinking, agile methodologies, or lean innovation processes

• Good stakeholder management skills, and the ability to navigate and influence across complex matrix-management structures

• Strong project management skills, with the ability to manage multiple initiatives and prioritise time effectively

• Resilient and committed team worker, who values others, can coach individuals, and proactively addresses challenges

• Achievement and action orientated, driving continuous improvement, learning from mistakes, and encouraging perseverance.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Whitechapel Gallery is seeking a talented and hands-on Finance Business Partner (Accounts and Reporting) to bring clarity, insight and practical support to our financial reporting. In this role you will play a pivotal part in ensuring the accuracy, compliance and integrity of our accounts while helping colleagues across the Gallery make confident financial decisions and deliver world-class exhibitions and programmes.

Working closely with the Director of Finance and departmental heads you will prepare monthly management accounts, consolidations and statutory returns and support budgeting, forecasting and long-term financial planning. You will also play a key role in developing financial processes and systems, supporting funding applications and ensuring compliance with charity and donor requirements making a real impact on the smooth running and success of the Gallery.

Key Responsibilities

• Prepare monthly management accounts for Whitechapel Gallery and Whitechapel Gallery Ventures.
• Prepare monthly consolidated accounts, including income & expense reports, balance sheets, and cash flow.
• Ensure the integrity of financial data through monthly review of transactions and correct coding to nominals and departments.
• Ensure compliance with donor restrictions, public sector, and charitable sector regulations.
• Perform monthly balance sheet reconciliations, including accruals, prepayments, and stock.
• Prepare departmental income & expenditure reports for Senior Managers.
• Work with the Publications and Editions team to perform quarterly review and reconciliation of stock and post journals for movements in Sage.
• Provide quarterly commentary and analysis of performance, highlighting key variances to budget and risks or opportunities.
• Prepare quarterly VAT returns, including partial exemption calculations.
• Contribute to the Gallery-wide annual budgeting process, including preparation of Excel budget templates for Department Heads.
• Prepare schedules and supporting documentation for Museum and Galleries Exhibition Tax Relief (MGETR).

Who we’re looking for

• Qualified accountant (ACA, ACCA, CIMA, or equivalent) with strong technical accounting skills.
• Able to communicate financial information clearly and effectively to non-finance colleagues.
• Curious, proactive, and solutions-focused, with a strong attention to detail.
• Collaborative and flexible, thriving in a fast-paced, creative environment.

You will be part of a small, supportive Finance team where your skills, insight and expertise genuinely make a difference. This is not just about numbers it is about helping colleagues bring inspiring exhibitions and programmes to life, reaching and engaging communities in meaningful ways. Every report you prepare, every process you improve and every piece of guidance you give contributes directly to the Gallery’s creative work.

At Whitechapel Gallery we see finance as part of the creative heartbeat of the organisation. It is not just about numbers it helps ideas take shape exhibitions come to life and audiences be inspired. In this role your work really matters every day. You will be welcomed into a supportive friendly team that values your skills and experience and you will help guide decisions across the Gallery from day to day financial management to planning for the future.

We warmly welcome applications from all qualified candidates and especially encourage individuals from our local community who identify as BIPOC/Global Majority to apply. We are committed to fostering an inclusive environment where diverse perspectives are valued, and everyone has the opportunity to contribute, grow, and thrive.

Location: GCT Offices, Central London (minimum 3 days per week, home-working up to 2 days per week)

Galapagos Conservation Trust (GCT) is looking for an Operations & Finance Officer to join our busy, friendly team in London. Reporting to the Finance Director, you will have an essential and diverse role supporting the operations and administration of a ~£1.8m charity, which has ambitions to grow. You will support the Finance Director through payment processing, CRM management, IT management and HR support/ ensuring team well-being. You will be the first point of contact for all enquiries, providing a critical ‘face’ and ‘voice’ for the charity.  You will be responsible for the smooth running and effective administration of the London office and delivery of our all-team Team Days and meetings. You will be joining us at an exciting time as we implement a new three-year strategy, which includes expanding the team and growing our income through increased programme activities and securing larger, institutional grants.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity focussed solely on the conservation of one of the most unique and ecologically important, but vulnerable, areas in the world, the Galapagos Islands. With 30 years of experience, we partner with Ecuadorian authorities, NGOs, local communities and leading researchers both in Galapagos and the UK to support impactful conservation programmes and deliver community outreach across the Archipelago.

By raising funds and awareness in the UK, we are able to support and deliver projects in Galapagos, helping to contribute to the overall management of this unique ecosystem and enabling us to achieve maximum positive impact in our efforts to conserve the special wildlife of these Islands.

What we want

· An experienced person with a high level of organisational ability with a strong attention to detail

· Excellent verbal and written communication skills with a friendly and open approach (including being comfortable with managing phone calls)

· A strong member of the team with a can-do attitude who will be responsive to the changing demands of a growing organisation and willing to support team mates

· A passion for conservation and the natural world and knowledge of working in the charity sector

What you will get

· An opportunity to gain operational knowledge of a charity and increase your skills particularly in finance, HR and administration

· Support from the Finance Director and other staff as appropriate

· To be part of a committed team which is supported by a fully engaged Board of Trustees

· Opportunities for training (where appropriate)

· A connection with cutting edge conservation projects in the planet’s first World Heritage Site, the Galapagos Islands and the surrounding Galapagos Marine Reserve

Closing Date: midnight on Wednesday 15 October 2025. We will be undertaking rolling shortlisting and interviewing for this role so the advert may close early if the vacancy is filled before this date.

Thank you for your interest.

UK for UNHCR – Director of Individual Giving

Contract: Initial two-year fixed-term contract. 

Location: Hybrid working, with one to two team days per week in London, EC2A.

Working hours: 35 hrs/week.

Salary: £76,000-£84,000 per annum.

UK for UNHCR, the UK partner of the United Nations High Commission for Refugees (UNHCR), is seeking an Individual Giving leader to shape the future of Individual Giving at the organisation and unlock long-term, sustainable income growth.

UNHCR stands alongside people forced to flee their homes, advocating for their rights and raising funds to support their protection, dignity and futures. UNHCR’s work has never been more important – by the end of 2024, a record 122.6 million people were displaced, with children accounting for 40% of all forcibly displaced people
UK for UNHCR (UK4U) builds solidarity and raises funds in the UK for refugees worldwide - last year UK4U raised a total income of £25.5 million and continues to build on strong foundations since its beginnings in 2019.
The charity is now seeking a Director of Individual Giving in a new and exciting opportunity to explore how UK4U can expand on these foundations, with a focus on increasing the sustainability of the donor base and maximising lifetime value, as well as identifying opportunities for transformational income growth.

The role will be responsible for leading a team of 12 people and strategic leadership for all fundraising from the UK public, including mid-value and legacy supporters, and covering both digital and offline channels. The post-holder will utilise market insight, data intelligence and an innovative approach to design a high-performing long-term Individual Giving strategy that puts UK4U’s supporters and refugee communities at the heart of everything they do.

The ideal candidate will have substantial experience of leading successful, large-scale multi-million-pound Individual Giving programmes and proven leadership experience at a senior, strategic level. You will have a strong track record of fostering innovation in Individual Giving, alongside the experience shaping strategy and making significant investment decisions.

You will also have a deep understanding of the UK Individual Giving fundraising market across all channels and of programmes that focus on value, high average gift rates and mid-value programmes. Finally, you will be an inclusive and empowering leader with a strong commitment to the refugee cause. Experience of fundraising for international humanitarian and development causes would be an advantage, as well as understanding of mid-value programmes.

UK4U strongly values diversity and recognises that it is critical to the success of the organisation and the cause that they serve. They are committed to providing an inclusive environment for all who work with them and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. The charity is also open to flexibility in many ways, including the possibility of reduced hours, flexible start and finish times, or compressed hours. Please don’t be afraid to speak to AAW and UK4U about this, so that we can explore what’s possible.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th October, 9.00 am. 

Big ideas. Lifelong connections. One objective.

USER RESEARCHER (INNOVATION)

Salary: £50,000 - £53,000 per annum

Reports to: Director of Innovation

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: 35 hours per week

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.

Closing date: Tuesday 14 October 2025, 23:55

You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We have an exciting opportunity for someone to join us as User Researcher (Innovation). We need you to deliver deep audience understanding and insight across the full innovation process, from discovery through to delivery and evaluation.

You'll use qualitative and quantitative research methods to uncover unmet needs, behaviours and motivations, ensuring new fundraising experiences and services are grounded in real supporter insight. You'll also contribute to sizing opportunity areas and the evaluation of concepts and pilots, helping the team learn what works, why and for whom, playing a critical role in embedding audience-first thinking into the development of new opportunities that support Cancer Research UK's vital work.

What will I be doing?

• Leading the design, execution and delivery of exploratory and generative user research to inform innovation projects using multiple methodologies including in-depth interviews, ethnography, observation and co-creation

• Synthesizing multiple sources of insight (qualitative, quantitative, behavioural and cultural) to identify unmet & emerging needs that inform opportunity areas, new value propositions and areas for experimentation

• Translating ambiguous opportunity spaces and broad challenges into clear, focused, and actionable research questions that guide discovery and concept development

• Distilling findings into actionable insight, developing clear and inspiring research artefacts (e.g. insight decks, maps, videos, provocations) and experience principles to influence thinking and shape concepts

• Monitoring relevant trends across culture, behaviour, technology and adjacent sectors and uses this information to inform idea generation and strategic planning

• Working closely with Innovation Service Designer to deliver actionable insight and support translation into service concepts and prototypes

• Designing and facilitating co-creation activities with supporters & the public to develop and refine early-stage ideas

• Building strong relationships with internal stakeholders across innovation, fundraising, digital and strategy teams to embed audience-first thinking from the outset of development

• Commissioning and managing external research partners when needed, ensuring alignment with project goals, budget, and quality standards

• Contributing to the development of tools, methods, and capability within the innovation team to support ongoing audience understanding.

What are we looking for?

• Significant hands-on experience of carrying out qualitative and exploratory research, with a strong grounding in human-centred or design research approaches

• Confident using techniques such as in-depth interviews, ethnography, contextual inquiry, observation, and co-creation

• Extensive experience of working in innovation or product development environments

• Experience of independently planning and delivering research projects from scoping through to synthesis and communication of findings

• Strong storytelling skills, able to communicate insight creatively and persuasively to diverse stakeholders, including c-suite

• Comfortable with ambiguity and iterative ways of working, able to move between detail and big-picture thinking

• Collaborative and empathetic working style, with the ability to engage and influence colleagues across multiple disciplines

• Curious, outward-looking mindset with an interest in trends, behaviours and societal shifts, with experience turning these into insight-led opportunity areas for innovation

• Excellent project management and planning skills with ability to prioritise workload and manage ambiguity

• Demonstrated commitment to inclusive research practices and a diverse, equitable approach to supporter understanding.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Please note that, Internally, this role is known as Innovation User Researcher.

We are recruiting for a Refuge Worker to join our team in Southwark; the scope on this job involves….

Job Title: Refuge Worker

Location: Southwark
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a Refuge Worker to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Southwark, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing date: 9.00am on 15 October 2025

Interview date: 29 October 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

Application notes

In your cover letter, please can you let us know:

- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.   

Max. 500 words per question

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.