Opportunities jobs

About Us 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities 

To work as part of BSWA’s Management Team to manage the Domestic abuse hub, which is the front door into DA services in Birmingham, including ensuring the provision of high quality helpline and support services for women and children affected by abuse

Experience Required 

• Working with women and children affected by domestic violence  

• Project management and delivery  

• Data collection, compliance and analysis in order to shape service 

delivery, development and staff performance.  

• Line management of staff/volunteers  

• Developing good working relationships with other organisations, both 

voluntary and statutory  

• Managing safeguarding issues for vulnerable women and children 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Friday 17th October. Interviews will take place in the weeks commencing 3rd November 

Specialist Support Worker (Female Only Supported Housing)

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

· Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.

· In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.

· You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

· You will undertake 8-hour shifts, normally Monday to Friday but with flexibility for weekend working, covering the hours 8am to 8pm. Please be aware that the building has several floors and no lifts.

· The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Full job description can be found on our website

Salary: £36,380
Closing Date: Wednesday 8 October 2025
Interview Date: Wednesday 15 October 2025

 

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Website Officer

Location: Hybrid, Old Street, London
Department: Supporter Marketing and Public Fundraising
Salary: £32,656 per annum (i.e. pro-rata to full time equivalent of £40,237 per annum)
Hours: 28 hours per week
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

We are looking for a Website Officer to join our team and help drive digital engagement.

You’ll manage and optimise our website to ensure it effectively communicates our mission, supports fundraising, and delivers outstanding user experience.

What you’ll do:

• Manage and update website content using Drupal 10
• Optimise user journeys and website performance
• Support CRO and UX testing initiatives
• Collaborate with internal teams and agencies
• Analyse performance using GA4 and SEO tools

What you bring:

• Experience with Drupal
• Strong UX, SEO, and CRO skills
• Confident with GA4 and Google Tag Manager
• A collaborative, proactive and inclusive mindset

We offer a hybrid working model from our London office, 28-hour work week, and the opportunity to help shape the digital experience of a charity that fights for every child’s right to learn, lead, and thrive.

Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.

The deadline for applications is 23:59 on Monday 6 October 2025
First round interviews will take place on Tuesday 14 October 2025
Second round interviews will take place on Tuesday 21 October 2025

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-224 131

PMO & Governance Officer

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

Harris Hill are delighted to be working with a national charity to recruit for a Challenge Events Lead in order to drive a flagship portfolio of mass participation fundraising events that generate vital income and inspire lifelong support. This is a unique opportunity for a seasoned events professional to shape the future of challenge fundraising within a growing and ambitious team.

You’ll take full ownership of the charity key third party partnerships, including the London Marathon, London Landmarks Half, Brighton Marathon, and Ultra Challenge series, delivering exceptional supporter experiences while maximising income and reach. You’ll lead on the planning, execution, and continuous improvement of these events, bringing together creativity, operational excellence and deep supporter insight.

As a Challenge Events Lead you will:

• Own a portfolio of challenge events, delivering them from start to finish with strategic oversight and meticulous attention to detail.
• Manage high value partnerships with third party event organisers, delivery agencies, and sponsors to safeguard supporter experience and brand impact.
• Optimise supporter journeys, streamline operations, and use data to drive decision making, from place allocation strategy to marketing performance.
• Lead on income growth through Charity of the Year bids, ballot strategies, and campaign planning, ensuring strong return on investment.
• Mentor and collaborate with an Events Fundraising Coordinator to deliver a seamless supporter experience, offering support while empowering them to grow.

To be successful, you must have experience:

• In managing large scale challenge events and third party partnerships.
• Independent and proactive, able to lead complex projects without constant supervision.
• Commercially astute, with a strong grasp of budgeting, ROI, and data driven decision making.
• Supporter focused, always looking for ways to elevate participant experiences.
• A natural relationship builder, confident working with a range of stakeholders and suppliers.
• A team player who values collaboration, mentorship and shared success.

Salary: £37,000- £41,000 per annum

Location:  London, hybrid working , 2 days in the office

Contract: Permanent

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be working with a homelessness charity to recruit a Roma Outreach Worker for their Kingston-based team.

Salary: £34,391 per annum
Hours: Full-time, 37.5 hours per week (Monday–Friday, with early mornings and late nights required for outreach shifts)
Driving licence: Essential

This is a unique opportunity to make a real impact by engaging directly with Roma individuals experiencing rough sleeping, supporting them to access services, secure accommodation and work towards independent futures. The charity has been delivering homelessness services for over 35 years, and this role forms part of their vital outreach work across South West London.

The Role

As Roma Outreach Worker, you’ll provide a consistent point of contact for rough sleepers, conducting street outreach and engaging individuals who may face barriers in accessing services. You will deliver culturally sensitive, personalised support, ensuring clients can navigate housing, welfare and healthcare systems.

Key responsibilities include:

• Conducting regular outreach shifts to identify and engage rough sleepers
• Building trust and sustaining long-term engagement with clients
• Delivering tailored casework support, including accommodation referrals and tenancy preparation
• Advocating for Roma clients around welfare rights, immigration and access to specialist services
• Working in partnership with local authorities, multi-disciplinary agencies and pan-London outreach teams
• Maintaining accurate case records and ensuring safeguarding standards are upheld

About You

We’re looking for someone with:

• Experience of working in homelessness, outreach or social care settings
• Emotional resilience and the ability to engage people with complex needs
• Knowledge of housing, welfare, substance misuse services and safeguarding
• Strong IT and record-keeping skills (CHAIN/Inform systems experience desirable)
• A creative, solution-focused approach and commitment to continuous improvement
• Language proficiency in Romanian, Romany or Italian (essential for this role)
• A full UK driving licence

Values

The organisation is guided by values of working together, aspiration, respect, determination and vision. They particularly encourage applications from candidates with lived experience and from diverse backgrounds, recognising the importance of cultural insight and representation in tackling homelessness.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the Degrees Initiative  

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification geoengineering (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade, and our work receives worldwide coverage and widespread acclaim. 

This is a unique opportunity to inform conversations on SRM in Asia, including the Pacific Islands. Rather than lobbying for outcomes, Degrees aims to support informed, independent policymaking by fostering connections between researchers and policymakers and strengthening institutional expertise. Degrees promotes regional research, creates spaces for policy-science dialogue, and supports the dissemination of Global South research.

Responsibilities 

The Policy and Engagement Manager, Asia and the Pacific Islands will strengthen the voice of the Global South in discussions and potential negotiations on SRM research and governance with relevance to Asia by connecting experts to policy processes. Accordingly, the successful candidate will: 

• Identify and engage key policy actors (e.g. national delegates and legislators, scientific advisors, intergovernmental officials) in Asia and the Pacific Islands, connecting them to local SRM experts and providing them with information, where appropriate, while remaining neutral regarding the potential use and governance of SRM; 

• Work with SRM researchers from the region to support the creation of a coordinated community of experts; 

• Build informal and formal partnerships with like-minded organisations, helping to inform discussions and counter misinformation about climate and SRM 

• Share expertise and experience gained from Asia and the Pacific Islands with staff and researchers and participate, as appropriate, in activities in Africa and Latin America and the Caribbean to gain similar expertise; 

• Identify the most impactful international forums and regional SRM discussions, and work to connect local experts into these; 

• Support the execution and coordination of the Degrees policy engagement strategy in collaboration with other policy and programmatic staff; 

• Contribute to budgeting and alignment with programmes; 

• Support monitoring, evaluation and learning (MEL) activities by contributing to tracking, documentation, and reporting of policy engagement outcomes; 

• Identify a core group of researchers interested in policy engagement, and facilitate and join their participation in governance fora such as the UNFCCC COP, UN Environment Assembly, and meetings of the UN Convention on Biological Diversity; 

• In cooperation with the communications staff, ensure the development of clear, contextualised briefing materials for policy makers and other audiences. 

Our Client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life-changing eye health by supporting the work of Moorfields Eye Hospital and its academic partner UCL, and by funding innovative research, equipment, patient care and training through the delivery of innovative fundraising programmes. The team is looking to appoint a Legacy Development Manager, and Prospectus is leading the search. 

Legacy Development Manager 

Full time, 37.5 hours per week 

Permanent 

Hybrid  

£43,450 - £50,691 per annum 

The Legacy Development Manager will take a leading role in delivering and expanding the charity's established legacy fundraising programme at a pivotal time of growth and transformation. With responsibility for developing and implementing the charity's legacy marketing strategy, the postholder will lead multi-channel campaigns, steward legacy enquirers and pledgers, and manage the charity's free will programmes. This role will also line-manage the Legacy Development Officer and coordinate closely with colleagues across fundraising, communications, and finance to ensure effective promotion and administration of legacy giving. 

The successful candidate will bring specialist knowledge of legacy marketing processes and demonstrable experience of developing and growing legacy fundraising activity. You will have strong organisational and project management skills, excellent written and oral communication abilities, and confidence in building relationships with a wide range of stakeholders, from supporters to solicitors. Experience of soliciting and managing high-value gifts or legacies, budget management, and working within a charity or membership organisation will be essential. 

This is a unique opportunity to shape and grow an ambitious legacy programme that will make a significant contribution to the charity's goal of raising £10 million annually and delivering transformational projects in eye health, including the landmark new Oriel centre opening in 2027. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman or Ryan Burdock at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry.  As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.

Location: Remote working (UK-based) with occasional travel

Contract: Full time (37.5 hours per week)

Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution

Contract type: Permanent

Holidays: 25 days per year (plus bank holidays)

ABOUT US

The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry.  We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy. 

We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.

Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.

ABOUT YOU

As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.

This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.

JOB DESCRIPTION

Main Purpose of the Role

This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.

Why Join Us?

• Flexibility: Remote working with occasional travel to meetings and/or projects.
• Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
• Collaboration: Be part of a small, passionate team with a strong sense of purpose.
• Development: Develop your skills in charity governance, grant-making, and non-profit administration.

HOW TO APPLY

To apply, please send:

• A CV detailing your experience.
• A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.

Applications close: 5th October 2025

Shortlisting: w/c 6th October 2025

Stage 1 interview (online/video call): w/c 13th October 2025

Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)

Are you a finance professional looking to grow your career with international exposure?

We’re searching for a Finance Officer (Management Accountant) to join a London-based Finance team to support the smooth running of their Singapore branch.
This role is perfect for someone with strong management accounting and reporting skills who enjoys supporting colleagues to deliver accurate, timely financial information.
About the role
Job title: Finance Officer (Management Accountant)
Location: London, a short walk from Liverpool Street station (with up to 50% hybrid working)
Salary: £50,000 - £55,000 (pro rata for part time)
Hours: Part time or full time (4 -5 days per week)
Benefits

• 25 days annual leave which increases with length of service
• Enhanced non-contributory pension scheme
• Private medical insurance
• Life assurance
• Training and development
• Team social events

What you’ll do in your role as Finance Officer
In this varied role, you’ll work closely with the Finance & Pensions Manager, the Senior Finance Officer, and external accountants in Singapore. You’ll be responsible for keeping records accurate, supporting audits, and ensuring all international operations run smoothly.
Your key responsibilities will include:

• Maintaining accurate financial records and reconciliations
• Supporting budget preparation, forecasts, and variance analysis
• Monitoring cash flow and preparing branch expenditure reports
• Managing project costs and reporting to budget holders
• Ensuring compliance with internal controls, policies, and audit processes
• Helping colleagues with expenses, invoicing, and finance systems

 
The skills you’ll bring to your role as Finance Officer will include:

• Part-qualified accountant status (AAT or equivalent minimum)
• Experience in management accounting and financial reporting, ideally with international or project accounting exposure
• Proficiency in Excel and finance systems such Sage Intacct/Yooz
• A detail-driven, analytical mindset and strong organisational skills
• Excellent communication skills and the ability to work with both financial and non-financial colleagues across different global locations.

Experience in the non-profit sector, or SME and knowledge of FRS102 would be an advantage, but not essential.
Apply now
If you’re interested in applying for this Finance Officer role that offers you variety, international exposure, and real responsibility, please do so by sending your CV to [email protected]
The role will close 14th of October, and interviews will commence on the 22nd of October.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Benefits Advisor
Salary £27,000 FTE,  17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex
 

Are you a skilled benefits advisor with a passion for maximising income for children and young people with special educational needs and disabilities?  

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated benefits advisor to join our team
The post holder will be responsible for the delivery of advice and guidance on Carers Allowance, Disability Living Allowance and Personal Independence Payment to parent-carers of children and young people with SEND in West Sussex.

Person Specification (essential):
• Proven experience of providing welfare and benefits advice preferably gained with either children or adults with disabilities
• Experience of using CRM databases 
• Experience of using MS Office including SharePoint
• Understanding of challenges facing parents and carers of children with SEND 
• In-depth knowledge of Carers Allowance, DLA and PIP)
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 6th October 2025 

Interviews to be held in Littlehampton on 16th October 2025 

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

About Us 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities 

To work as part of BSWA’s Management Team to manage and develop the MARAC IDVA service which supports women deemed at high risk of domestic abuse. To supervise, support and develop a staff team, ensuring a high quality service for women and children who have experienced abuse.​

Experience Required 

• Working with women and children affected by domestic violence  

• Project management and delivery  

• Data collection, compliance and analysis in order to shape service 

delivery, development and staff performance.  

• Line management of staff/volunteers  

• Developing good working relationships with other organisations, both 

voluntary and statutory  

• Managing safeguarding issues for vulnerable women and children 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Friday 17th October. Interviews will take place in the weeks commencing 3rd November.

Terms & Conditions:

Location: Can be remote or based in London or Manchester. Must be able to regularly attend all day meetings in London and to travel extensively in England

Working hours: Part time – 3 days a week 

Contract: 12-month initial term with a view to extending 

Salary: £25029 per annum, actual salary (FTE £41705). If based in London: £27423 per annum, actual salary (FTE £45705, inclusive of London weighting) 

Benefits:

Pension: Aviva Stakeholder pension with a 5% employer contribution .

Annual leave: April to March - 30 days plus statutory bank holidays (18 days + pro-rated bank holidays for a 3-day week) we also have an additional 3 closure days between Christmas and New Year.

Other benefits: Eye-care vouchers, Cycle to Work Scheme, Employee discount platform, Clinical Supervision and Employee Assistance Programme.

Role Summary:  

We are building something bold: a collective of women and organisations working side by side to end the unjust, unsafe and unfair use of remand against women in the UK. We need a leader who is not only strategic and organised, but also deeply committed to the power of lived experience, coproduction, and intersectional feminist principles. 

This role is the backbone of the project. You’ll hold the threads that connect our members, supporting and championing women with lived experience of the criminal justice system, and ensure our collective voice is strong, united, and impactful. You’ll be guiding—not dictating—so that the project grows from the wisdom, creativity, and resilience of the women at its heart. 

If you’re ready to use your skills and passion to create real change, and you believe in leadership that listens, collaborates and disrupts the injustice of remand, this is the role for you.  

Women with lived experience are actively encouraged to apply for this role, if you do not think you meet all the criteria set out below but do believe you have transferable skills or relevant experience that would make you successful in this role, we would be happy to have an informal conversation with you, to arrange this, please proceed to the application portal for the contact details of Kate Frasier.

Key Responsibilities Areas:

1. Project management and coordination 
2. Coordination of the collective  
3. Partnerships and stakeholder engagement  
4. Communication  

For full description please download the recruitment pack.

£40,500 - £44,100 per year

Fixed term (18 Months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Improvement Manager to oversee two exciting and high-impact areas of work: our Voice of Customer (VoC) programme and our organisation-wide approach to thanking and recognising supporters.

In this role, you’ll be at the heart of shaping how we listen to, understand, and act on customer feedback. You’ll evolve our VoC projects, turning insight into action to improve experiences across the organisation. You’ll also lead a strategic project to ensure our thanking approach is timely, meaningful and drives loyalty —making sure every supporter feels genuinely valued.

You’ll work across teams including Fundraising, Communications, Data Operations, Engagement Events, Customer Journeys, and Insight and Analysis to:

· Develop and embed feedback loops that drive better customer experiences and stronger income.

· Support delivery of customer research and segmentation, helping teams apply insight to their work.

· Champion the voice of the customer internally, helping colleagues understand the link between experience, loyalty and impact.

· Provide expert advice on using loyalty, engagement and satisfaction metrics to influence decisions.

This is a strategic and collaborative role, perfect for someone who thrives on cross-team working and wants to make a real difference to how we connect with and grow our supporter base.

What we want from you

We’re looking for someone who’s passionate about customer experience and knows how to turn insight into action. You’ll be a natural collaborator, confident communicator, and someone who can influence others to think differently.

The ideal candidate will bring:

· Demonstrable experience in customer experience, supporter engagement or VoC initiatives, or similar areas of work.

· Experience of designing and delivering projects that improve satisfaction, loyalty or engagement with measurable impact.

· Strong analytical skills and the ability to commission, interpret and apply insight to long-term strategy.

· Confidence in communicating complex ideas clearly to a range of audiences.

· The ability to work across teams, influencing and supporting colleagues to embed customer-led thinking.

· An active commitment to equity, diversity, inclusion and allyship.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Wednesday 15th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: First interviews are currently scheduled for 30th October and 3rd November 2025 online. We are expecting second stage interviews for this role to be held in person at our London Bridge office on 12th November 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.