Performance Manager (Programme Delivery) Jobs in London
About the role:
Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.
About you:
- Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
- Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
- Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
- Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
- A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
- Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd November at midnight
Interview date: Monday 11th November or Tuesday 12th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.
As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.
Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.
You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.
As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.
The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.
The successful candidate will work across a variety of responsibilities which include but are not limited to:
- Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
- Research, plan and implement improvements to CRM, ticketing and other relevant systems
- Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
- Supplier management
- Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
- Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
- Support system integration and contribute to the development of Southbank Centre’s information architecture
- Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice
To learn more about the role please download the Job Description from our career page.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
The client requests no contact from agencies or media sales.
We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.
The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.
A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.
Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).
The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.
Purpose
- To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
- To oversee the pipeline and financial functions, working closely with our accountants and office manager
- To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
- To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
- To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
- To implement and maintain systems and processes that optimise efficiency across the organisation
- To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services
Required experience
We expect applicants to demonstrate relevant experience in the following areas:
- Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
- Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
- Drafting bids, tenders or funding applications
- Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
- Project management
- Line management
Please visit the PSHE Association website for a full job description and personal specification
The client requests no contact from agencies or media sales.
Our Activity Service
The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.
The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life.
About the Role
We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service.
The Activities Coordinator will be a hands-on role, working with the team who deliver a wide range of activities both existing and new at our centre and across the borough of Merton.
The role will deputise for the Activities Service manager and has line manager responsibilities overseeing both the team and the delivery of activities. This role will work closely with the volunteers who support the service, building on the current volunteer programme to develop the volunteer role and experience.
The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service.
About You
You are an enthusiastic, motivated and organised person who has experience of supervising a team of staff or volunteers, you have excellent people skills and are looking for a role where real impact is made. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities.
Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to lead and work as part of a team, using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Activity Coordinator
Salary: £28,000 - £31,500 per year
Hours: Full time 37.5 hours per week
Responsible to: Activity Service Manager
Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre.
Contract: Permanent
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
Key Result areas
· Innovate, develop, and deliver a wide range of new and existing activities for service users.
· Encourage clients to attend and participate in a range of activities
· Welcome all clients who attend the activity centre and enable them to engage in activities.
· Deputizing for the Activity Centre Manager.
· Create and collate feedback from service users.
· Identify and develop existing volunteer roles within the Activity Service.
· Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.
· Building strong collaborative relationships with external partners who deliver exercise classes.
Organisation and Coordination of Activities
· To organise the delivery of all activities and exercise classes in the centre.
· To be actively involved in the ongoing development and design new activities held across the borough.
· To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton.
· To plan and coordinate the distribution of the activity guide across the borough with out team of volunteers.
· To encourage the attendance of activities to new and existing clients.
Volunteers
· Working with the Volunteer Service develop the volunteer programme to deliver an impactful and supportive experience for all the volunteers who support the Activity team.
· Coordinate and organise the team of volunteers who support the Activity service.
Administrative Duties
· Introduce new ways to pay for activities such as online bookings.
· Take bookings for all activities and input details on to the CRM.
· Answer telephone enquiries for the Activity centre.
· Greet all clients and volunteers attending the Activity centre.
Data Capture, Evaluation and Reporting.
· Respond to feedback and suggestions from clients to develop activities.
· Keep records up to date on the CRM for attendees of all activities.
· Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served.
· Working with the Activity Manager to develop client feedback opportunities.
· Support the Activity Manager to identify and write up case studies for funding applications.
· Use the CRM to run reports to support funding bids and reporting.
General
· Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton.
· Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· Attend staff meetings and personal supervision and appraisal meetings.
· Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· Act as a representative of the values, beliefs and principles of AUKM at all times
· Undertake any other duties that are requested and commensurate with the grade and remit of the post.
To Apply
Please outline your skills and experience in relation to the person specifcation in the Job Pack and include in your cover letter.
If you don’t meet all the person specifications and you are interested in the role, we would encourage you to apply and include other skills and experiences you have which you feel would transfer to this role.
Alternatively, please call us and have an informal chat.
Please inform us of any reasonable adjustments we can make to support you through our recruitment process.
The last date for applications is 17th of November
Interviews will take place in our offices in Mitcham the week of the 25th of November. If you have not heard from us by this date, you can assume that you have not been shortlisted.
General information about Age UK Merton
Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older.
Our Priorities
We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by:
1. Providing high quality advice and practical support
2. Building social connection
3. Creating opportunities for lifelong active ageing
Our Vision
Supporting our community with opportunities to love later life
Our Mission
To provide quality advice and services that meet the needs of older adults in Merton
Our Values
We want to be known for:
Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff
Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults
Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers
Kindness – A supportive, empathic place to work, volunteer or receive support
Quality – Providing accredited, person-centred services, respected throughout the borough
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a dynamic and passionate Training and Engagement Manager to join our Education team, working primarily in London and the South East. The ideal candidate will have a strong background in education and a proven track record of delivering impactful training programs. You will also have experience of engaging with a wide range of stakeholders, developing and delivering a sales pipeline and working as part of a team to deliver targets. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in the lives of young people, we want to hear from you!
Main Role & Responsibilities
As our Training & Engagement Manager: London & South East, you will be an active member of our Programmes team and work across our portfolio of programmes with particular focus on the Education programme.
You will be responsible for stakeholder engagement, developing relationships and promoting Ygam training in London & the South East. You will recruit suitable delegates to workshops, working closely with a range of stakeholders from the education sector.
You will provide training both face to face and online, with responsibility for delivering our assured workshops and promoting our work at conferences and events. You will also be able to demonstrate the impact of your work by collating case studies and evidence, supporting the programme's achievements.
Please note that this role will involve regular travel in London & the South East, and occasional travel across the UK.
Please submit your CV and covering letter by 12pm, Monday 4th November.
Your covering letter should include:
- Your motivations for applying to Ygam.
- How this role fits into your wider career plans.
- Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6690
Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our National Face-to-Face Fundraising Manager. We are keen to hear from highly motivated individuals with proven track-record of successfully delivering large scale agency fundraising programs.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our National Face-to-Face Fundraising Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. You will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day.
In this role, you will:
- Drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
- Manage budget allocation and optimization across channels, ensuring resources are utilized efficiently.
- Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
- Support delivery of our innovative fundraiser engagement program, optimizing performance and motivation.
- Utilize data-driven insights to adapt campaign delivery and drive continuous improvement.
- Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
- Collaborate with internal teams to improve processes and deliver exceptional results. Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.
To be successful, it is important that you have:
- Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
- An in-depth understanding of the F2F landscape and different agency models.
- Experience of designing and delivering exceptional training to drive engagement.
- Knowledge and experience of the compliance environment for charity marketing.
- Experience of managing large budgets.
- Ability to analyse, interpret & explain results with a focus and drive on results.
- Excellent written and verbal communication skills.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.
About you
As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on Wednesday 6 November 2024
Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Event Manager
Salary: £45,000
Contract: Full time (35 hours a week), 14 months fixed term contract
Location: The position is based at the Peace Direct office in Central London (with options for hybrid working)
Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.
The role
If you have the expertise and enthusiasm for event management, this could be the role for you!
We are seeking a highly skilled and experienced Event Manager to help coordinate, plan and deliver Peace Direct’s 2025 global peacebuilding gathering to be held in Kenya. The ideal candidate will have a proven track record of successfully managing large-scale events from inception to completion. This role requires excellent organizational, communication, and leadership skills to ensure the seamless execution of events.
This brand new role is a 14 month contract specifically developed to deliver and roll out the event. Along with two Event Assistants under your direction, you will be responsible for managing and implementing the programme, including handling travel arrangements (100+ bookings), including flights, hotels, and transportation. You will have a solid background evidencing strong communication and interpersonal skills and the ability to build a smooth rapport with internal and external stakeholders critical to the success of the event. Stakeholders will include local suppliers, peacebuilders, funders and direct engagement with the venue and service providers and key donors.
We are looking for someone with a keen eye for detail to ensure a high professional standard is maintained - even under work pressures - and with budget management experience of large projects (exceeding $250k), ensuring cost-effectiveness and adherence to financial and time constraints.
Interested? Then please see the attached recruitment pack for more details about the role and how to apply.
The deadline for applications is 23:30hrs on Wednesday 6th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job responsibilities
Role Purpose
Bipolar UK have been commissioned by the NHS to deliver a high quality and specialist services across the UK. The Project Manager will assist the services team in increasing engagement and raising the profile of the service through building relationships and delivering services for our NHS partners. This is a varied and exciting role where the post holder will have a real influence on the development of the service. The post holder will take a pro-active lead in building relationships, partnerships, and alliances both internally and externally to increase the number of referrals into the service and ensure services are delivered on time and to a high standard.
This post will be the main contact point for the NHS who are engaging with our services. The project will accelerate referrals and establish pathways with our NHS partners and help grow and develop these partnerships.
You will be a motivated, passionate, organised and proactive communicator, with experience working in project delivery management.
This is a demanding job, but you will not be on your own. You will be managed by the CEO and work closely with the Bipolar UK’s policy and services teams and all our NHS partners to ensure good outcomes are met.
Duties and Responsibilities
The role will be varied, challenging and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.
Key responsibilities will be
Working closely with NHS partners to manage the referrals into services and develop strong, long-lasting relationships.
Act as the conduit between the Bipolar UK services team and NHS partners to ensure that projects are delivered on time and in accordance with the framework of our agreed contracts.
Ensure success is measured through good data capture and feedback is given to NHS stakeholders in the form of useful and well formulated reports.
Working with Bipolar UK’s internal teams to help raise the service profile and ensure sufficient promotion and marketing is delivered in order to fill courses and groups and meet the targets laid out by NHS partners.
Organise and attend community and training events across the county to educate clinicians, promote BPUK services and encourage referrals, including workplace health and wellbeing events, health promotion events, volunteer community fairs, mental health clinics and GP surgeries.
Help to develop and deliver BPUK service offering to the NHS and help to continuously improve and enhance it. Answer requests for information from prospective new NHS partners and present to them the Bipolar UK offering.
Attend local meetings regularly with internal colleagues and NHS stakeholders to ensure the ongoing success and delivery of projects.
Person Specification
Qualifications
Essential
- Bachelor’s Degree or equivalent experience
- Project Management qualification
Experience
Essential
- Experience of delivering successful projects
- Demonstrable experience of partnership working.
- Demonstrable experience of KPI, performance measures
- Experience of project monitoring and evaluation, incorporating qualitative and quantitative client feedback and reporting.
Desirable
- Previous experience of delivering services.
- Experience of qualitative and quantitative client feedback.
- Knowledge of mental health issues, specifically bipolar.
- Experience of partnership working/collaborating with various organisations.
- Project Management experience
- Good understanding of mental health
Skills & Knowledge
Essential
- Excellent communication skills both written and verbal.
- Demonstrable experience of successful project management
- Ability to prioritise work tasks and develop effective work streams.
- Good stakeholder management skills
- Excellent organisational/time management skills.
- Positive and can-do attitude.
- Excellent team player and able to work autonomously and use own initiative.
- Confident and outgoing yet approachable and willing to take direction.
· You are a confident user of IT packages with a good knowledge of Microsoft Office programmes, such as Outlook, Word, PowerPoint and Excel.
- Experience of CRM, preferably Salesforce
Desirable
- Ability to read and interpret data including use of CRM (Salesforce) reporting
- Understanding of monitoring and evaluation frameworks
- Capable of producing service reports
- Knowledge/ understanding of bipolar and mental health more broadly
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Please note that role will involve regular travel across the North East region and occasional travel across the UK.
We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people.
Main Role & Responsibilities
As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.
You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.
You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.
Please submit your CV and covering letter by 12pm, Monday 4th November.
Your covering letter should include:
- Your motivations for applying to Ygam.
- How this role fits into your wider career plans.
- Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.