Personal assistant jobs

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?

Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.  We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.

Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work with little supervision, managing a wide range of tasks.

35 hours per week / 52 weeks per year

Salary: £28,000 - 32,000 per annum (depending on experience)

Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.

Essential qualifications, knowledge and experience:

• 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
• Willing to undertake training as required and identified in supervision/appraisals
• At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
• Has worked as part of a team
• Has set and worked to budgets, targets and plans
• Practical experience of planning and managing events
• Experience coordinating projects and people
• Knowledge of different methods of fundraising
• Awareness of how to motivate and support volunteers and supporters
• Basic awareness of PR and social media
• Good communication and presentation skills
• High levels of accuracy in written materials and data entry
• Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
• Excellent interpersonal and networking skills
• Able to build and maintain good working relationships with people
• Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
• Numerate
• Good IT skills including Microsoft office, email and data recording
• Able and willing to work unsocial hours
• Car owner/driver (full, clean UK driving licence)
• Able to work some evening and weekends.

Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.

Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

Night Young People Case Worker

This is an exciting opportunity for a Night Young People Case Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham.

Position: Night Young People Case Worker

Location: Durham

Contract: Full time, Permanent

Hours: 37.5 hours a week

Salary: £24,136 Per Annum Plus Pension & Other Benefits

Closing Date: Tuesday 13th July 2025

Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car.

About the Role

As a Night Young People Case Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation.

The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives.

Key Responsibilities:

• Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all.
• Lead on risk and needs assessments and create SMART support plans tailored to individual clients.
• Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities.
• Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols.
• Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations.
• Promote client voice and participation through initiatives like residents' meetings.
• Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment.
• Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required.

About You

We are looking for someone who:

• Experience working with young people or those affected by homelessness.
• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
• Ability to work collaboratively and maintain clear professional boundaries in a team setting.
• Reflective and committed to continuous personal and professional development.
• Alignment with the values and ethos the charity.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

#INDSCP

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025

We are seeking an experienced HR & Operations Manager to join our team in this important new role. The successful candidate will provide comprehensive HR support and manage key operational functions, ensuring the effective delivery of HR services and smooth day-to-day internal operations that support our mission.

This role will play a vital role in ensuring a positive and inclusive workplace, combining hands-on HR delivery and development with operational management, perfect for someone who enjoys variety and wants to make a direct impact in the homelessness sector. You'll work closely with the Co-Directors and senior leadership team to ensure our people and premises are well-supported. The role has access to a specialist HR consultancy for support with both immediate HR concerns and ongoing development initiatives.

SMART is hiring! We have a vacancy for a one year maternity cover contract, for a part time mental health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation.

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave (pro rata for a part-time role), employee led HR processes and a competitive salary.

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf. 

The part-time role can be flexible to suit your needs, and can be worked over 3-5 days. We can discuss your preference at the interview stage. 

Application Deadline: 12th July at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications

Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.

Eastern Region –Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected

Ref: SAD-251

Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting?  Do you have sound experience of providing vital support to colleagues?

If so,  join St Giles as a Senior Administrator and Data Coordinator, where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently.  You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts.

We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively.  Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports.

What we are looking for

• Experience in working together as part of a multi-agency team to achieve a common goal
• Experience of working in a high intensity environment
• To have a relevant qualification or be working towards one to ‘A’ Level standard or above
• An understanding of the barriers faced by people with complex and multiple needs
• Knowledge of relevant services in the local community
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 20 July 2025 at 11 p.m.
Interview date: 28 July 2025

The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.

1. Main Purpose of Job

To drive referrals to and use of, NRAS services from NHS relationships across the UK.

Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.

To work with those healthcare professionals to maximise uptake of their referrals to our services.

Attend events around the UK and online to promote NRAS Services.

Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.

2. Business development & Strategy

2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.

2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.

2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.

3. Relationship development and management around the UK

3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.

3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.

3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.

4. Proposition and presentation development

4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.

4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.

4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.

5. Project Management Oversight

5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.

5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.

5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.

6. Monitoring and Evaluation and “market” intelligence

6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.

6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.

6.3. Prepare regular reports on performance, development activities, and client feedback.

7. Networking & industry representation

7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users

7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.

7.3. Cross-Functional Collaboration:

7.3.1.Collaborate with senior management to align development goals with organisational strategy.

7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals

8. General responsibilities

Positively promote NRAS at all times.

Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.

Undertake other duties as appropriate when required.

Person specification:

Qualifications: A-level or qualified by experience

Experience:

• Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
• Health related services experience
• Proven track record of securing new business for service delivery
• Excellent interpersonal and presentation skills
• Ability to initiate, analyse, monitor and evaluate outcomes
• Experience of delivering at a senior level.
• Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.

Knowledge and skills:

• Highly developed relationship development skills
• Excellent written and oral communication skills in English
• Proficient use of Microsoft Word; Excel; PowerPoint
• Ability to collaborate with cross-functional teams to ensure seamless project execution.
• Understanding of the health environment
• Understanding of Rheumatoid Arthritis and its treatment

Personal Circumstances & Attributes

• Ability to work under pressure and to deadlines
• Highly motivated and committed
• Positive outlook and approach
• Willingness to travel and work out of hours when required
• Full driving licence and car owner.

Reporting to: Innovation & Service Delivery Director

Salary: £39,000-£42,000 dependent on experience

Location: Hybrid or remote flexible working

Hours: 35 hours pw

Car driver and clean licence required.

Please send a covering letter with your application.

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.

What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.

Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.

General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job

Sales & Marketing Consultant (Student Discount Cards/ISIC)

Location: Stockport, with options for hybrid working
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £35,494

Who are we?

NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.   

NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions. 

We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity. 

What we do

Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our members' development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members. 

The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.   

We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.

What’s the job?

We’re seeking a commercially minded and proactive individual to lead on the delivery of the International Student Identity Card (ISIC) in the UK, along with related products for teachers and young people.

In this varied role, you’ll build and manage partnerships with commercial brands to provide high-value student discounts, work with educational institutions to expand B2B sales, and support marketing activity across digital channels including social media, email, and web. You’ll also contribute to reporting, relationship management, and the ongoing development of the product offer.

We’re looking for someone with experience in sales or account management, strong digital marketing skills, and a confident, collaborative approach to working with partners. Knowledge of the student or education sectors is a bonus, but not essential.

This is an exciting opportunity to make a meaningful impact in a role that combines strategic thinking with hands-on delivery – all within a purpose-driven organisation committed to supporting students.

Who you are

To succeed in this role, you’ll need strong skills in sales, account management, and digital marketing. You should be confident in building and maintaining relationships with partners – from commercial brands to educational institutions – and be comfortable negotiating and communicating with a wide range of stakeholders. Strong written and verbal communication skills are essential, as is the ability to collaborate with colleagues across teams. You’ll need to be organised, able to manage multiple projects at once, and confident working with data – including reporting on sales and marketing performance. A good working knowledge of tools like Microsoft Office and digital marketing platforms is important, and experience with affiliate platforms or CRM systems would be a plus. We’re looking for someone who brings initiative, attention to detail, and a positive, solutions-focused mindset. An understanding of the student market or education sector is helpful but not essential – what matters most is your ability to engage partners, drive results, and work sympathetically in a values led organisation where many of our outcomes focus on doing the right thing, with ethics at the heart of our work.

Why apply?

As well as a great place to work, we offer a range of benefits including:

• Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
• Enhanced sick, maternity, paternity, shared parental and adoption pay
• Paid volunteer days
• Health Cash Plan
• Pension scheme with employer matched contributions up to 6%
• Employee Assistance Scheme
• Cycle to Work Scheme
• Childcare Allowance

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.

We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

Closing date for applications is Wednesday 23rd July 2025 (23:59).
If you’re successfully shortlisted we’ll see you at an interview on Tuesday 5th August 2025.

REF-222557

Hours: Full time 37.5 hours per week

Area of work: Predominantly in the London area

Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring London’s rare urban chalk streams.

About the Role

SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.

This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.

A key focus of the role is supporting the Chalk Streams in the City project - a major initiative to restore London’s rare urban chalk streams through community involvement. The postholder will help shape and deliver a programme of inclusive and engaging opportunities that inspire people to care for these unique and threatened habitats.

This project is made possible with funding from The National Lottery Heritage Fund, with thanks to National Lottery players.

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

Please see the full Volunteering and Engagement Officer job descriptions for more information.

How to apply:

Please send us the following documents, more information can befound on our website.

• Your CV
• a completed application form
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on Sunday 20th July 2025.  We reserve the right to close the recruitment early.

Interviews will be potentially w.c. 28th July 2025.

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users.

Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters. 

Responsibilities include:

· Managing systems for incoming service user inquiries

· Casework for service users with the most complex needs or challenges

· Facilitating complex case discussions with colleagues and providing support and guidance

· Ensuring accurate reporting on service delivery outputs, outcomes and trends

· Assisting the Support Services Manager to implement changes in the service

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments

· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters

· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply

Closing date: 9am 14 July 2025

Interview dates: Initial interviews will be 30 July and 1 August 2025 by Zoom. A second round of face-to-face interviews in London will follow.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD or on our website.

Please send to the email in the JD:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We would also be grateful if you could complete the optional monitoring form (link in the JD).

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern

While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, so if you use AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.

3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form (link in JD) to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Terms and Conditions 

Job Title: Visitor Experience Manager

Hours of work: 21 hours per week.

Salary: £24,000

Annual Leave: 25 days plus bank holidays (Pro Rota)

Contract: 12 month contract, to be reviewed on successful NLHF application

Role Description

Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.

Key Responsibilities

• Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
• Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
• Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
• Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
• Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
• Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
• Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
• Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
• Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
• Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
• Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
• To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
• Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
• Maintain high quality interpretation in a range of media to meet differing visitor needs
• · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
• Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
• Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
• Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
• Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required

Person Specification

 Essential Qualities

• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
• Experience in leading people within a visitor-focused operation
• Background in heritage, tourism or hospitality
• Experience of line management, team working, networking and relationship building
• A proven track record of commercial acumen and taking measured risks
• Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
• Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
• Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
• Excel at being able to operate flexibly and prioritise issues and opportunities as needed
• Ability to communicate effectively with people of all ages and at all levels
• An ability to work flexibly including some evenings and weekends
• Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel

Desired Qualities

• Familiarity with the Church of England, particularly Cathedrals
• Experience of working with volunteers
• Educated to degree level or equivalent

Probationary and notice period

In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.

Pension

After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.

Policies and Procedures

To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.

Other terms and conditions

This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.