Policy manager jobs

Benefits: NOW! Pension scheme, flexible working/TOIL opportunities, Employee Assistance Programme (EAP), 36 days holiday and additional for length of service, life assurance, eye test vouchers and training and development opportunities.

Hours: 36 hours per week, 9am – 5pm Monday to Friday

(This will include working some evenings to attend committee and Board meetings)

Location: Croydon, Surrey (some hybrid working opportunities, in line with the needs of the Charity)

Mind in Croydon (MiC) is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. MiC delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space (out of hours crisis alternative), Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking, Counselling.

We are seeking a strategic and detail-oriented Head of Finance and Resources to lead our financial and operational functions and play a key role in supporting the charity’s mission and long-term sustainability.

As a member of the Senior Management Team (SMT), you will oversee finance and facilities, ensuring robust financial management, compliance, and operational efficiency.

You’ll work closely with the CEO, Treasurer, and Trustee Board to deliver accurate reporting, strategic budgeting, and effective resource planning.

Key Responsibilities:

• Lead the day-to-day financial operations, including accounting, payroll, pensions, and reconciliations.
• Produce monthly management accounts and prepare annual financial statements in line with audit requirements.
• Manage the annual audit process and liaise with external auditors.
• Collaborate with the CEO and Treasurer to develop and monitor budgets and forecasts.
• Prepare donor financial reports in accordance with grant agreements and deadlines 
• Oversee the Finance Officer and Facilities Manager, ensuring smooth delivery of finance and premises support.
• Attend quarterly Finance and Risk sub-committee meetings, in addition to 3 to 4 full Board meetings annually.
• Ensure compliance with financial policies, procedures, and regulatory requirements.
• Support strategic planning and contribute to organisational development through effective resource management.

We encourage applications from those with Lived Experience.

About You:

• Qualified accountant (e.g. ACA, ACCA, CIMA) with experience in charity finance.
• Proven track record in financial reporting, audit preparation, and budget management.
• Strong understanding of charity governance and financial compliance.
• Excellent communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.
• Experience managing staff and working collaboratively across teams.
• Highly organised, with attention to detail and the ability to meet deadlines.
• First rate IT skills including Microsoft Office. Working knowledge of HRIS’ is preferrable (Staffology currently used).
• Self-motivated with an adaptable and flexible approach
• Good team player with a can-do attitude

We are seeking a compassionate, organised and trauma-informed Volunteer Experience & Stewardship Coordinator to help take our volunteer program to the next level and to support the HR Manager bring the HR and organisational administration functions together at an operational level.

This hands-on role will be key to refining and enhancing our volunteering pathway — strengthening each stage from initial onboarding and induction, through to active engagement, and finally to a positive and supported offboarding. You’ll ensure the volunteer experience is consistent, meaningful, and deeply aligned with our organisational values and the motivations of those who generously give their time. 

A core focus of the role will be co-producing clear and purpose-driven volunteering roles in collaboration with current volunteers and internal staff teams. You will champion a culture where volunteers are supported, valued, and empowered — and where their voices actively shape how we deliver our mission. 

This is a newly created position is also to reflect the growing HR needs of the charity as the workforce expands.

Another core focus of this role will be to build and nurture relationships all of levels. This will include support to ensure the efficient and effective HR administration, from recruitment, onboarding, offboarding and drafting letters. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

For the full job description and contact details if you wish to speak to anyone about the role, are in the attached recruitment pack.

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please click apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 24th August 2025 

First round interview date (virtual): w/c 1st September 2025 

Second round interview date (in-person): w/c 8th September 2025 

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Greenwich

Contract: Permanent

Hours: Part time, 30 per week

Closing date: Tuesday 12th August 2025 at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new South London Boutique Shelter Shop in Greenwich opening September 2025. This is an new exciting opportunityto join Shelter opening their newest shop and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Aga Khan Foundation (United Kingdom) is looking for a Finance Officer to support the Finance Manager, Schools2030 in running efficient and effective financial processing, financial controls, financial reporting, grant management and monitoring on the Schools2030 programme.

Financial processing

• Process all Schools2030 monthly transactions for co-financing

• Process all Schools2030 monthly transactions for cost recovery

• Process all Schools2030 monthly transactions for correction of bank balances

• Process all Schools2030 monthly transactions for coding corrections

• Review and process all Schools2030 supplier payments and prepare supporting documentation

• Review and process all Schools2030 grant payments and prepare supporting documentation

• Review and process Schools2030 income and prepare supporting documentation

Financial administration

• Ensure correct filing of all Schools2030 financial information and documentation on SharePoint

• Update and manage all Schools2030 grants in the Grant Management Tracker

• Update and manage all Schools2030 grants in the Co-financing Tracker

• Update and manage all Schools2030 grants in the cost recovery forecast

• Update and manage SGA balance tracking for all Schools2030 grants

• Update and manage internal tool (AIMS) tracking pipeline and secured funding

• Create grant codes for all new Schools2030 grants

• Close all grant codes for Schools2030 grants that have ended

• Support adherence to all financial policies, especially authorisation, procurement and due diligence

• Support the annual organisational budgeting and forecasting exercise

Financial controls, reporting, audit and risk

• Complete grant reconciliations for all Schools2030 grants so that each grant is reconciled at least once every 3 months

• Monitor foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Finance Manager, Schools2030

• Assist the Finance Manager, Schools2030 with the preparation of donor and internal financial reports

• Support the design and implementation of controls to ensure compliance with donor requirements and to maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.

• Immediately highlight any risks or discrepancies in financial records to the Finance Manager, Schools2030 • Assist with preparation and documentation for any grant audits

• Assist with preparation and documentation for the organisational audit

Grants management and compliance

• Prepare all Schools2030 donor cash requests as required by donor contracts

• Prepare all Schools2030 sub-grant agreements

• Review Schools2030 partner quarterly BvA reports, any necessary documentation checks carried out and any inconsistencies identified and reported to the Finance Manager, Schools 2030.

• Assist the Finance Manager, Schools2030 in reviewing partner budgets for proposals

Supporting others

• Carry out any other duties as assigned by the Finance Manager, Schools2030, Programme Finance Manager or the Head of Finance and Operations 

Qualifications

• CCAB part qualified accountant (desirable).

Experience

• 2 years relevant experience in financial accounting and financial reporting

• Experience of managing effective administrative systems and procedures

• Experience of supporting budgeting, forecasting and financial planning

• Experience of working in international development organisations, UK charities or donor agencies

• Experience of working with institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations (desirable)

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

As Senior Grants Manager, Environment and Communities, you will identify, assess, and manage grants that contribute to these evolving areas of interest. 

A particular focus of the role will be developing strategic grants and partnerships that contribute to Environmental Sustainability.  This is a developing area of interest, supporting activity that restores the natural environment and enabling practices such as nature friendly farming and community growing.  Current grantees include the Sustainable Food Trust, the Wildlife Trust, and local farmer clusters.  

The Foundation has recently launched a ‘Green Fund’ pilot, supporting Buckinghamshire grantees to deliver progress in environmental sustainability.  The role will lead on the delivery of this programme.

As well as developing relationships with external stakeholders you will also closely collaborate with colleagues, making connections between grants and activities at Waddesdon Manor.  In particular, working closely with the Rothschild Foundation’s Sustainability and Conservation Department and the Education & Learning Department.

The role will also support the development and assessment of grants to the Rothschild Foundation’s Community Fund which is open to not for profit organisations in Buckinghamshire who support local communities, with a particular focus on disadvantage.

Key Responsibilities:

• Strategic development of our Environment programme, including current explorations in community growing, nature friendly farming and nature restoration.
• Leading on the delivery of a ‘Green Fund’ pilot, supporting grantees and funded activities.  This will include working closely with the Evaluation and Impact Manager and Operations Manager to review the programme and make recommendations for future delivery to Grants Committee
• Maintaining an overview of the portfolio of ‘Environment’ grants, sharing learning and identifying connections across grantees
• Keeping up to date on sector development, identify funding gaps, and emerging opportunities.
• Identifying and supporting potential applicants, conducting visits, guiding proposal development, and ensuring due diligence standards are met
• Building and maintaining strong relationships with grantees, conducting six-monthly catch up conversations, visiting funded activity and acting as a ‘critical friend’
• Supporting the delivery of our Communities funding, including assessment of applications to the Community Fund and occasional Trustee related community grants
• Producing regular updates for Trustees, including project updates and data insights, and contribute to creative ways of sharing the impact of our funding

You will be a great fit if...

You are a highly motivated, dynamic, and experienced individual with experience in thinking and working strategically. You will also be used to taking the lead to develop new areas of work, and have experience working in environmental or conservation sectors with a strong understanding of nature-based solutions and ecological restoration.

You have a genuine commitment to tackling inequality and supporting under represented groups as well.

Please view our full job description for more details.

About Us

SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.

Key Responsibilities

• Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.

• Offer one-off emotional and practical support, and provide information, signposting and onward referrals.

• Complete initial assessments to identify their needs and most appropriate next steps.

• Keep accurate, timely and confidential records on the case management system.

• Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.

• Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.

• Maintain confidentiality and adhere to data protection legislation and guidelines.

• Contribute to monitoring and evaluation and meet administrative requirements.

• Work in accordance with all SOSRC policies and procedures.

• Attend regular training and maintain a good working knowledge of sexual violence and its impact.

• Promote a trauma-informed and survivor-centred approach in all aspects of the role.

• Actively contribute to the delivery of a safe, effective and high-quality service.

About You

Essential Skills and Experience:

• Experience of delivering support and/or information to vulnerable people.

• Experience of working in a voluntary organisation, public sector or health and social care setting.

• Experience of maintaining accurate and confidential records.

• Knowledge and understanding of safeguarding and risk management.

• Excellent communication skills.

• Understanding of trauma-informed practice.

• Ability to work on own initiative.

• Proficiency in IT including Microsoft Office and online systems.

• Commitment to working within an anti-discriminatory and anti-oppressive framework.

Desirable:

• Experience of working with people affected by sexual violence or other forms of trauma.

• Experience of working in partnership with other services.

• Experience of monitoring and evaluation.

• Understanding of sexual violence and its impact.

• Knowledge of the criminal justice system and statutory services.

• Driving licence and access to a vehicle.

Additional Information

• Salary: £28,624 per annum (pro-rata)

• Hours: 30 hours per week

• Contract: Fixed term

• Start Date: August 2025

• Location: Southend-based, with travel across Mid, South and West Essex

• Leave: 28 days annual leave plus additional gift days over the Christmas period

• Charity No: 1194207

Join Us

SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.

If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.

Please refer to the job description and person specification attached to this post for full details.

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Salary: £40,000 - £44,000
Contract: Permanent, Full-time
Location: Hybrid –2 days per week in London office
Closing date: 10am Friday 15 August
Benefits: 33 days annual leave (plus bank holidays), 8% pension contribution, free health cashback plan, family leave policies

We’re working with a fantastic health charity to recruit a Challenge Events Manager to join their ambitious team. Reporting to the Head of Mass Participation, you’ll lead a team of three to develop and deliver a dynamic portfolio of DIY and open challenge events.

In this exciting role, you’ll focus on shaping and executing a strategy for growth in an area with huge potential. You’ll bring a strategic mindset and a keen eye for opportunity, building strong relationships across teams and with external partners, while inspiring your team to deliver exceptional supporter stewardship.

To be successful as the Challenge Events Manager you will need:

• Proven experience delivering successful DIY and open challenge events (or similar portfolio in community or mass participation)
• Strong project and people management skills
• A data-driven approach to marketing and supporter engagement

If you would like to have an informal discussion, please call Heather and quote the reference 2642HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.

Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?

WHAT WE DO

Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.

The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.

YOUR ROLE

Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.

As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.

You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.

This role offers considerable opportunity for career progression as the business grows.
 

YOUR SPECIFIC DUTIES

Moderation, counselling and supervision (15%)

• Responsible for responding to high risk users during the day including emergency third party disclosures if required.

• Providing occasional cover for moderation or counsellors at any point during the operational hours.

• On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).

Management and oversight of moderators, counsellors, therapists and volunteers (25%)

• Organise and manage rotas for moderators/counsellors.

• Process and monitor referrals for Tellmi Therapy.

• Performance manage and oversee quality control of moderators, counsellors and therapists.

• Maintain and develop guidance, training, policies and operating procedures (SOPs).

• Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries. 

• Facilitate peer supervision sessions for counsellors and therapists

• Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.

• Deliver moderation, counsellor and therapist training.

• Provide strategic oversight and operational support for the SuperPeer volunteer programme.

• Provide occasional support with training of the SuperPeer volunteers.

Designated Safeguarding Lead (10-15%)

• Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults

• Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.

• Have primary responsibility for safeguarding for children and adults across the company (users and staff).

• Maintain and develop the Tellmi Safeguarding policy.

• Be on call for urgent safeguarding matters.

• Identify, monitor and create support plans for complex Tellmi users.

• Be the named Caldicot Guardian (training provided if needed).

• Write safeguarding and incident reports.

• Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.

• Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.

• Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.

App operations (40%)

• Monitor for issues arising on the app and report as appropriate.

• Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.

• Contribute to the management of the Tellmi Directory.

• Use knowledge of user behaviour and app operations to contribute to the development of the app.

• Line manage the Operations Assistant.

• Collate user feedback.

• Manage user accounts and permissions on the Tellmi platform.

• Contribute to the maintenance and updates of company policies.

• Respond to email queries from users and others.

• Manage and setup of in app Notices to users including Tellmi Therapy invites.

• Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.

Contract Support (5%-10%)

• Ensure that the app configuration meets needs of new commissioned areas.

• Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions. 

• Oversee quality reporting in future commissioned areas as required.

• Provide updates and insights to feed into the quarterly reporting to commissioners.

• Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
   

YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS

Essential

• Someone who has experience of delivering and managing a support service. 

• Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner

• At least four years experience managing people in a relevant field

• Curiosity in people, processes and systems

• Some safeguarding experience

• Clean enhanced DBS

• Trustworthy

• Attention to detail/accuracy

• Compansionate

• Excellent standard of written and spoken English.

• Use of standard IT tools such as word processing and spreadsheets.

• Proactive and diligent.

• Organised and self-motivated to manage your workload effectively.

• Able to work independently. 

• Happy to have a varied set of responsibilities and tasks.

• A team player who is willing to be brave, to try and able to learn from failure.

Desirable

• Previous safeguarding lead

• Familiar with Google Workspace tools (docs, sheets, etc).

• Familiar with Solution Focused Therapy

• Interest in health technology

• Experience in or knowledge of NHS mental health services or social care.

WHAT WE OFFER

• A degree of flexibility over working hours.

• Direct impact on our mission to improve the health and happiness of young people.

• Work alongside a highly creative and ambitious team.

• Performance reviews and opportunities to develop oneself in a multitude of different areas.

• Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.

• A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.

• An opportunity to experience different aspects of the business.

• Insight into a mental health support tool.

• Skill development.

• Additional wellbeing days.

WORKING HOURS, LOCATION AND TRAVEL

• You will attend our London office near Waterloo, London at least twice a week.

• Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.

• Expenses will be covered other than for commuting to and from our offices.

Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.

A Senior Prospect Research Manager permanent opportunity is now available at Guy’s & St Thomas’ Charity. This is an exciting opportunity to build off an already setup prospect research function to take their prospecting to the next strategic level while growing and developing the prospect research team. 

You will:

• Lead the Prospect Research function
• Accountable for the ongoing development and delivery of strategy
• Involvement in policy and process for due diligence, database and planning improvement
• Regularly network with peers to share best practice and insight
• Take a lead role in the use of data in research
• Provide the highest quality research activity as a team
• Undertake strategy research to support fundraising directorate decision making
• Attend meetings with clinicians and key stakeholders
• Proactively engage with market intelligence

Benefits include: 

• Salary - Circa £54,000
• Flexible agile working
• 27 days holiday
• 12% employer pension contribution

...and more!

You will work alongside talented people from a mix of personal and professional backgrounds. They are a Living Wage employer and support flexible working, part-time roles and job shares. Despite their strong ambition, the culture is approachable and collaborative with lots of opportunities to meet and socialise with colleagues. They believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

Essential criteria:

• A highly experienced Prospect Research professional, having led prospect strategies
• Confident in driving high value pipeline growth, to increase income generation
• Good working knowledge of prospect data analytics
• Knowledge of effective internet and electronic research
• Ability to influence and build rapport to achieve desired outcomes
• Line management experience

To apply:

Deadline for applications is 20th August. If this sounds like the right role for you, we'd love to hear from you. Either send your latest CV through in response to this advert, or get in touch with Donovan Whittaker and we'll send through a candidate pack with full details of the opportunity.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has two pillars: Programmes – which is direct delivery to young people from less-advantaged socioeconomic backgrounds to raise their aspirations and increase their access to opportunities, and Leadership and Advocacy -  which covers the UK Social Mobility Awards; the Social Mobility Podcast, the Social Mobility List, our research function and a number of strands: core Making The Leap, your remit would be directly with the first three strands and  your team will be responsible for generating the income for core Making The Leap.

Role overview:

As a member of MTL’s senior management team, you will take responsibility for the organisation’s growth and outward facing initiatives. You will lead and manage the organisation’s portfolio of social mobility leadership strands, and develop strong working relationships with key stakeholders. You will provide dynamic day-to-day leadership for the MTL’s directorate responsible for income generation, impact, research, communications and policy, and ensure the organisation continues to be an exemplar of innovation, integrity and collaboration. You will also be contributing to, implementing and monitoring delivery of the organisation’s strategic plan.

Join us as a HR Business Partner and play a pivotal role in driving business success, enhancing the colleague experience, and shaping the future of our organisation through strategic HR leadership.

⌚ Hours: 35 hours, Monday to Friday

�� Contract type: Permanent, Hybrid

�� Salary: £42,213.23 - £51,078.01 (dependant on location and experience)

What is a HR Business Partner?

As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.

A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.

As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.

The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.

About You

You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.

To excel in this exciting opportunity, you'll need to bring:

✔️ HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.

✔️ Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.

✔️ Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.

✔️ Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.

If you're ready to showcase your skills in a role where you can truly make an impact, then we invite you to join our team. Apply now and let's shape the future of HR together!

What we can offer you:

• Financial: Competitive salary with opportunities for progression, up to 5% employer pension contribution, expenses are reimbursed quickly, within just 10 days
• Work-Life Balance: Alongside 25 days annual leave, enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and family-friendly policies
• Reward: Long service rewards and perks and discounts on over 4000 retail and hospitality outlets through Blue Light card
• Health and Wellness: Access to Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
• Career Development: Paid training and development, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Partnerships Executive (Interim)

The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.

Reporting to: Partnerships Manager

Key responsibilities

1. Ensure that exhibition sales targets are met for each CST conference.

2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.

3. Create and maintain relevant webforms.

4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.

5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.

6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.

7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.

8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.

9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.

Skills and Qualities of Applicant 

• Excellent customer facing skills
• Good communication
• Strong organisation skills and good attention to detail
• Independent worker
• Proactive and takes initiative
• Creative and solutions oriented
• Approachable and friendly
• A helpful team player
• Background and Experience 
• Sales experience appreciated •
• Target oriented
• Events/service industry experience beneficial

Interviews to be held via Microsoft Teams

Contract start Date: Immediately, temporary lasting until June 2026

We reserve the right to close the advert early dependant on candidate responses volume.

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme