About London Transport Museum (LTM)
Located in the heart of Covent Garden, London Transport Museum is the world’s leading museum of urban transport and an award-winning visitor destination. But we are much more than a museum—we are a heritage and education charity with a mission to ignite curiosity and shape the future.
We inspire the next generation of engineers, designers, scientists, and creatives by engaging every primary school in London. We collaborate with industry leaders to address key urban challenges, from smart cities to sustainable innovation. We are committed to closing skills gaps, addressing gender imbalances, and creating opportunities for underrepresented communities.
We are not a DCMS funded Museum and generate 80% of our income through admissions, fundraising and commercial enterprises. We are halfway through an ambitious five-year strategy (2023–2028), focused on sustainable growth, innovation, and impact. We’re investing in people, systems, and our public offer – all with a view to becoming Future Fit and ready for our 50th anniversary in 2030.
Safeguarding is central to our work. We welcome children, young people, and vulnerable adults through our programmes and ensure all staff and volunteers are DBS-checked, trained, and confident in our safeguarding procedures.
The Role
As Chief Financial Officer, you will lead the financial strategy and operations of LTM, ensuring robust financial management, governance, and performance. This is a pivotal role on the Senior Leadership Team (SLT), reporting directly to the Director and attending all Board meetings. You will also deputise for the Director when required.
This role goes beyond traditional finance leadership. You will be a moderniser—driving transformation, leading negotiations, overseeing broader business support functions, and contribute to LTM50, including capital programme oversight. You will be the face of financial and business systems at LTM, helping to deliver a future-fit museum aligned with our strategic vision.
Key Responsibilities
- Lead the development and management of LTM’s overall budget, ensuring financial sustainability across short, medium, and long-term goals
- Oversee all aspects of financial control, governance, reporting, and compliance with statutory, charity, and TfL requirements
- Deliver timely and accurate statutory accounts, budgets, forecasts, and management reports
- Lead business support functions and liaise with TfL departments including HR, Procurement, Reward, Tech and Data and Finance
- Provide strategic financial advice to the Board of Trustees, SLT, and wider teams
- Represent LTM in financial negotiations with external partners and suppliers
- Champion a high-performing, inclusive finance team—setting clear goals, recognising success, and modelling LTM’s values
- Collaborate closely with TfL Finance to ensure alignment and efficiency
- Ensure all financial and legal obligations are met and policies are up to date and followed
The successful candidate will be a fully qualified accountant with a proven track record in senior finance leadership roles within complex organisations, and will be able to demonstrate:
- Experience at Board level and ability to work in collaboration with Trustees and colleagues;
- Understanding and experience of strategic risk management, finance audit and internal controls;
- Broad operational knowledge including digital transformation, estates, and HR;
- Experience navigating challenging financial climates and driving efficiencies.
This is an exciting opportunity for the right individual. We are seeking a confident, dynamic and engaging individual with excellent communication skills and confidence to operate at the highest levels. Experience in the charity or cultural sector would be an advantage. If you are a strategic, forward-thinking finance leader ready to help shape the future of London Transport Museum, we’d love to hear from you.
Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make London Transport Museum the best it can be.
Recruitment timetable:
Application deadline: Sunday 19th October
Longlisting:Week of 20th October
Shortlisting:Week of 3rd November
Informal coffees with CEO: Week of 10th November
First stage interviews: Week of 17th November
Second stage interviews: Tuesday 25th November
To apply, please send your CV and supporting statement via the link by Sunday 19th October.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas of Allen Lane via the agency website
Non Charity Employer 
More than 1000
Thank you!
We are looking for a professional, energetic team player with a passion for customer service and a track record for delivering ambitious and varied objectives, who can help us achieve our membership plans for 2026 and beyond.
Reporting to the Director of Operations and working closely alongside the rest of the team, the Head of Membership holds an integral position within Cobseo, centred around the day-to-day delivery of the membership function. The post-holder is responsible for pro-actively identifying and securing new members, processing membership applications, managing credit control that relates to membership fees, and acting as the primary point of contact for prospective/members and relevant stakeholders.
The Head of Membership will also drive the development of Cobseo’s membership offer, policies and processes via the design and delivery of a new, research-led, evidence-based Membership Strategy, which will include refining the membership criteria and enhancing membership benefits to elevate the value of Cobseo Membership.
The Head of Membership provides leadership to the Cobseo office team and Executive Committee on all membership matters. They leverage their knowledge of the sector and expertise in customer-centric delivery, in order to provide guidance on Membership decisions during Executive Committee meetings, of which the membership applications are a standing agenda item.
The Head of Membership will be the primary liaison for the new CRM/website project, working closely with the Director of Operations and the Head of Communication & Engagement to ensure that the new system is commissioned, launched, and integrated successfully. They will work with external suppliers including routinely with the external bookkeeper, and on a project basis with the CRM provider and CRM implementation partner to ensure value-for-money procurement and effective project delivery.
As a member of the small Cobseo office team, the Head of Membership, along with the other members of the office team, is expected to lean into issues, opportunities, and workstreams that arise, sometimes at short notice and occasionally outside of their own portfolio.
This role is full time (34.5 hours per week) and is office-based in London for at least 2 days per week in order to facilitate positive relationships with the rest of the team and with stakeholders. There is an option for hybrid/homeworking the rest of the week. Some UK travel is required and the post-holder will occasionally be required to work from external sites, such as events’ venues or in order to visit members’ premises. Normal working hours are maintained wherever possible noting that business activity of a membership organisation, including for some events, is held outwith normal office hours.
The Head of Membership role doesn’t currently have line management responsibility. As the size and shape of the Cobseo office team develops over time, this may change.
The client requests no contact from agencies or media sales.