Programme manager jobs in london or london, greater london

About the role
Type: Full-time, 35 hours per week, 1-year FTC (with intention to review)

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
 
We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
 
At the forefront of this effort is MAP’s Advocacy, Campaigns and Communications Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.
 
About the role

We are looking for a Website Content Officer to work alongside Communications Officers in Gaza and the West Bank and the Lebanon Team to produce highly engaging content for MAP’s website. The Website Content Officer will be responsible for ensuring content across the website is maintained and kept up-to-date, and supporting colleagues across the organisation to deliver the highest quality web content that reaches their audiences and meets the strategic goals of the organisation.

Key Responsibilities:

·        Write, edit, and publish engaging SEO-optimised content, blogs, and stories.
·        Translate complex policy and programmatic information into accessible, compelling copy.
·        Keep content updated, accurate, and aligned with MAP’s brand, tone, and accessibility standards.
·        Use Google Analytics to monitor performance, reporting insights to improve content impact.
·        Support teams across MAP to create effective, audience-first web content.

About you

You will bring proven experience writing high-quality, engaging digital content, strong SEO knowledge and an take an audience-focused approach to content creation and copywriting. Skilled in using CMS platforms (Wagtail desirable), you will be highly organised, collaborative, and able to juggle competing priorities. Knowledge of humanitarian or health contexts, and Arabic language skills, would be an advantage, but not essential.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

Partnerships and Business Development Lead

Full Time, Permanent, Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)

Global, including UK. (This role can be based in any office where we have presence)

Salary - Competitive

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Head of Partnerships & Impact Funding, the role of Partnerships and Business Development Lead is responsible for strategic leadership in developing and nurturing institutional funding partnerships (Government, Multi-lateral, Trusts & Foundations, 
Corporates) at the global level, to create and manage compelling pipelines to mobilise income and resources for Christian Aid's programming worldwide. 

The post-holder will champion collaboration, innovation, and inclusion, ensuring Christian Aid’s engagement, profile, and business development with key Government, Multilateral, Foundation, and Corporate Partnerships deliver a step-change in income generation, impact, and influence, and will foster cross-functional collaboration across Partnership and Impact units while empowering others to lead change through co-creation.

Some of the main areas of responsibility for the role of Partnerships and Business Development Lead will include:

• Inspire and motivate a high-performing team of multiple units through donor specialist managers and programme design advisor to deliver strategic impact and income goals and targets.
• Develop long-term global income generation strategies aligned with Christian Aid’s values and goals.
• Actively contribute to the Partnership and Impact Funding (PIF) Division management team, sharing ideas and insights to promote the exchange of ideas and knowledge, deputising for the Head of Partnerships & Impact Funding when required.
• Foster a culture of innovation and bold thinking, empowering collaboration across teams.
• Champion high quality funding partnerships and programme design.
• Approve global donor account engagement plans while coordinating opportunities across accounts to ensure targets are met.
• Lead direct donor engagement as part of a portfolio of relationships within the global partnerships donor strategy to achieve outstanding results.
• Build a wide network of contacts and funding relationships with donors, peers, consortia partners and implementing agencies.
• Oversee global pipeline mechanisms, including Go/No-Go, Global level bidding for grants and supplier contracts to align with organisational priorities.
• Lead cross-organisational project teams in programme design and development for major grant and contracting opportunities to ensure consistent and coherent messaging.
• Ensure monitoring of co-funding requirements across the global portfolio while ensuring compliance with quality standards.
• Ensures close coordination with Christian Aid Ireland Institutional Funding Unit
• Review donor contract agreements within delegated authority levels.
• Ensure effective onboarding of new programming with delivery teams and ensure effective reviews of reporting for quality assurance

About you

Who we are looking for

Essential:

• Proven track record in directly securing multi-million-pound contracts or grants from institutional, trusts and foundations, and corporate donors.
• Substantial experience in building and cultivating strategic donor partnerships including engagement at global, regional and country mission levels with senior stakeholders and demonstrable experience of engaging.
• Extensive management experience overseeing high-performing teams directly and remotely.
• Extensive experience of leading multiple bid teams to successful outcomes.
• Advanced negotiation skills at senior levels within HQ’s, regional offices, or missions.
• Detailed understanding of institutional, corporate and trusts and foundations donor funding landscapes and  trends.
• Advanced understanding in interpretation and negotiation of government and foundation grant and contract calls for proposals and contract and compliance agreements and frameworks.
• Highly developed decision-making skills including working under high pressure, negotiation skills,  organisational planning and prioritisation skills.
• Verbal fluency in English with a persuasive writing style.
• Highly developed communication and networking skills for engagement, relationship building and facilitation, including consortium development

Desirable:

• Degree or equivalent qualification in business, economics, international relations, development studies, or related fields.
• Understanding of humanitarian programming principles and practice.
• Substantial experience working within an international development organisation at a senior level.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

For Salary details for this role, please refer to the Salary band by location.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

We are looking for a professional, energetic team player with a passion for customer service and a track record for delivering ambitious and varied objectives, who can help us achieve our membership plans for 2026 and beyond.

Reporting to the Director of Operations and working closely alongside the rest of the team, the Head of Membership holds an integral position within Cobseo, centred around the day-to-day delivery of the membership function. The post-holder is responsible for pro-actively identifying and securing new members, processing membership applications, managing credit control that relates to membership fees, and acting as the primary point of contact for prospective/members and relevant stakeholders.

The Head of Membership will also drive the development of Cobseo’s membership offer, policies and processes via the design and delivery of a new, research-led, evidence-based Membership Strategy, which will include refining the membership criteria and enhancing membership benefits to elevate the value of Cobseo Membership.

The Head of Membership provides leadership to the Cobseo office team and Executive Committee on all membership matters. They leverage their knowledge of the sector and expertise in customer-centric delivery, in order to provide guidance on Membership decisions during Executive Committee meetings, of which the membership applications are a standing agenda item.

The Head of Membership will be the primary liaison for the new CRM/website project, working closely with the Director of Operations and the Head of Communication & Engagement to ensure that the new system is commissioned, launched, and integrated successfully. They will work with external suppliers including routinely with the external bookkeeper, and on a project basis with the CRM provider and CRM implementation partner to ensure value-for-money procurement and effective project delivery.

As a member of the small Cobseo office team, the Head of Membership, along with the other members of the office team, is expected to lean into issues, opportunities, and workstreams that arise, sometimes at short notice and occasionally outside of their own portfolio.

This role is full time (34.5 hours per week) and is office-based in London for at least 2 days per week in order to facilitate positive relationships with the rest of the team and with stakeholders. There is an option for hybrid/homeworking the rest of the week. Some UK travel is required and the post-holder will occasionally be required to work from external sites, such as events’ venues or in order to visit members’ premises. Normal working hours are maintained wherever possible noting that business activity of a membership organisation, including for some events, is held outwith normal office hours.

 The Head of Membership role doesn’t currently have line management responsibility. As the size and shape of the Cobseo office team develops over time, this may change.

Contract: Permanent, full time
Hours: 35 per week
Location: London/hybrid
Starting salary: £49,147 - £57,010 per annum includes London weighting
Closing date: 22nd October 2025
​Expected date of interviews: 5th/6th November 2025
Job ref: VA761

Freedom from Torture is the 2023 Charity Awards Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy.

Would you like to join our award-winning organisation?

About the role

This is a key role within the Philanthropy & Partnerships Team. You will lead the development and delivery of the Trust & Grants Strategy meeting and /or exceeding income targets, support the ongoing development and delivery of strategic objectives and KPIs, ensure strong stewardship of our existing donor relations and prospect new opportunities for funding. You will personally secure income from Trust and Statutory audiences in support of Freedom from Torture’s work across our clinical work, policy and campaigning priorities.

You will manage a committed team of three Trust & Grants Officers and work closely with the Head of Philanthropy and Partnerships to implement the fundraising strategy. The Trusts and Grants Team sits within the Philanthropy & Partnership Team in Freedom from Torture’s friendly, creative and ambitious Fundraising & Communications Directorate.

You will represent the organisation externally with funders and work internally with colleagues to identify opportunities for funding, in the preparation of proposals and thereafter, reports. 
 

About you

To be successful in this role you must have demonstrable experience of developing and implementing a plan to grow Trust & Grant income, successfully meeting or exceeding fundraising targets from a variety of funders and experience managing relationships with statutory funders and trust and foundations. You will have experience of managing fundraisers and supporting them to manage their priorities and portfolios. You will have experience of measuring and monitoring income and expenditure, and team performance.

It’s essential that you have excellent communication skills and can build relationships across the organisation to develop strong fundraising ideas and support engagement with senior staff in building relationships with trusts. You will have experience of managing donor funded grants including review of financial information, preparation of donor reports and donor compliance. You must have experience and knowledge of statutory and grant fundraising research tools and grant writing in the UK charity sector.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £49,147 - £57,010 per annum includes London weighting.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.
 

We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.     

Closing date for applications: 12th September 2025

Sands offers support to anyone affected by the death of a baby. 

Our volunteers are incredible! They run peer support, community-based activity, build relationships with hospitals, run football teams, cheer at events and much more. Putting them first and enabling the activity they deliver is the primary goal of the Community and Volunteering Team.

Local peer-led bereavement support is a core part of what we do here at Sands. This is primarily delivered by Support Groups and Sands United football teams run by dedicated volunteers right across the UK, most of whom are bereaved themselves. There are 84 Groups and 40 Sands United team across the UK who provide safe and welcoming spaces to be there for each other.

This is a high-profile and exciting new role which is responsible for ensuring that anyone affected by baby loss or the death of a baby has the chance to access Sands peer led activities in the south of England, promoting sport and activities for health, wellbeing and support services and groups, ensuring that all sections of the community are aware of available activities and where they can go to be part of the community.

We are looking for successful, demonstrable experience of working with minoritised communities and a good working understanding of the barriers people experience accessing bereavement support and care in statutory, health and community settings.

With experience of coordinating volunteering programmes on a regional or national basis, you will be passionate and knowledgeable about the potential for volunteering within the charity sector.

You will have excellent communication skills suitable for a range of different audiences and environments, with significant experience of volunteer management and relationship building.

Additionally, you will have experience of working with marginalised communities together with an understanding of the barriers to accessing bereavement support that these communities encounter.

Sands offers support to anyone affected by the death of a baby. 

Our volunteers are incredible! They run peer support, community-based activity, build relationships with hospitals, run football teams, cheer at events and much more. Putting them first and enabling the activity they deliver is the primary goal of the Community and Volunteering Team.

Local peer-led bereavement support is a core part of what we do here at Sands. This is primarily delivered by Support Groups and Sands United football teams run by dedicated volunteers right across the UK, most of whom are bereaved themselves. There are 84 Groups and 40 Sands United team across the UK who provide safe and welcoming spaces to be there for each other.

This is a high-profile and exciting new role which is responsible for ensuring that anyone affected by baby loss or the death of a baby has the chance to access Sands peer led activities in Northern Ireland, promoting sport and activities for health, wellbeing and support services and groups, ensuring that all sections of the community are aware of available activities and where they can go to be part of the community.

We are looking for successful, demonstrable experience of working with minoritised communities and a good working understanding of the barriers people experience accessing bereavement support and care in statutory, health and community settings.

With experience of coordinating volunteering programmes on a regional or national basis, you will be passionate and knowledgeable about the potential for volunteering within the charity sector.

You will have excellent communication skills suitable for a range of different audiences and environments, with significant experience of volunteer management and relationship building.

Additionally, you will have experience of working with marginalised communities together with an understanding of the barriers to accessing bereavement support that these communities encounter.

icap exists to improve mental health and wellbeing among the Irish community in Britain through the provision of counselling and psychotherapy. We work in partnership with a range of agencies, including Irish welfare agencies, local voluntary services, and health services, to best meet the needs of our community.We have specialist expertise in working with survivors of trauma including adult survivors of institutional abuse.

We deliver our services to all sections of the Irish community, including those on low incomes and those facing disadvantage and discrimination. We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve.

Post Title: Director of Clinical Services - Psychotherapy

Reporting to: CEO

Line Management Reports: Clinical Managers, Outreach Therapist/s, and support staff.

Purpose of Post: To provide organisational governance and strategic leadership to the Board/Trustees, and CEO as a member of icap’s Executive team.  To develop and ensure implementation of icap’s clinical strategy ensuring good governance of clinical standards and resources.

Lead and represent an experienced clinical team within icap and externally. To work with and support the Clinical Managers and other clinical staff with the day-to-day management of the clinical service.

Terms:  Permanent

Salary£56,800 pro rata plus pension

Hours: Minimum 0.6 – 0.8 FTE, 21 - 28hrs per week (open to negotiation), hours by arrangement to include some hours on 4-5 days each week; the post requires some pre planned out-of-hours work and travel.Our offices are open between 09:00hrs - 19:00hrs on 3 days and 09:00 -17:00 two days each week. Volunteers support our reception function on extended opening hours (after 5pm).

Location:  London; some travel to detached sites in London, Birmingham, and across the country to other operational sites (Irish Centres) where the organisation is providing services. On site working required with opportunity for limited hybrid working.

Key Responsibilities: Strategic Functions

 Working with the Board/ Trustees to develop ICAP’s clinical strategy including:

- Reporting to icap’s Board, on progress against icap’s clinical and operational strategy,

- Preparing Board Reports and Risk Register

- Deputise for the CEO.

Work with CGSC chair and trustee members to:

- Develop clinically appropriate Policies, Procedures and Processes. Promote a culture of learning within the clinical team, ensuring therapists are up to date and engaged with data collection, reporting and monitoring.

- To pro-actively participate as a member of icap’s Executive Team, attending board meetings, Clinical Governance Sub Committee meetings and a regular calendar of fundraising events

 Clinical Facing function:

Work with the Clinical Managers to support them with the day-to-day management of the clinical service.  Line Management oversight of the Supervision function of the organisation. Act as the DSL for Adult Safeguarding including the training, risk management, recording and reporting of all safeguarding activity. Ensure icap’s strategic objectives are understood and supported across the Clinical service. Review the Client Contribution policy to include full cost charging for services.

Oversee the Implementation and roll out of CORE CMS across the service. (New project)

Key Skills, Experience and Qualifications:

 Clinical Leadership and Management experience in a small or similar organisation. Managing and working with minoritised or deprived groups with multiple barriers and limited access to psychotherapy. Experience of producing Board reports and working with commissioners, developing funding applications, and service level agreements for Clinical services. Experience of Clinical Governance and reporting targets and outcomes.

Training and 6+ years direct experience in using psychotherapeutic and trauma informed approaches with recognised post graduate psychotherapy qualification. Accreditation with either BPC, UKCP, BACP, ICP, NCPS and/or IACP. Evidence of up-to-date practice as recommended by relevant professional body.

Knowledge and experience of SharePoint and the Microsoft suite of tools. 

 A more detailed outline of the requirements of the post and our recruitment pack can be found on icap's website in the work with us section. 

 If this role is for you, please send

· A concise covering letter (no longer than two pages) addressing the criteria within the Person Specification.

· An up-to-date CV

Night Shelter Manager

Glass Door Homeless Charity

London, Greater London (On-site)

£19.90 per hour

Part-time (Daily shifts - 5pm to 10pm )

Contract (Six months)

How to apply

Job description

Team: Night Shelters 

Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth 

Duration: 1 November 2025 to April 2026

Reporting to: Service Manager – Night Shelters 

Shifts available:  5:00pm to 10:00pm 

Job Purpose

As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April. 

You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour. 

You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity. 

This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish. 

Job Description 

As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan. 

Your main responsibilities will include: 

• Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported. 

• Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night. 

• Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have. 

• Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful. 

• Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed. 

• Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided. 

• Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times. 

• Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift. 

• Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need. 

• Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking. 

• Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information. 

• Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work. 

• Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested. 

• Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required. 

• Supervision meetings – Take part in regular supervision meetings with the Service Manager. 

• Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly. 

Person Specification

Essential: 

• A valid manual driving licence and be willing to drive the Glass Door van. 

• Experience working with people experiencing homelessness or other vulnerable groups. 

• A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity. 

• The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach. 

• Confidence in handling challenging behaviour calmly and respectfully. 

• Strong written and verbal communications skills. 

• The ability to carry out manual handling tasks, such as moving supplies and equipment. 

Desirable: 

• The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian. 

• A lived experience of homelessness. 

• An understanding of, and commitment to, trauma-informed care. 

• Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid. 

Other 

• Employment is subject to a satisfactory enhanced DBS check for adults. 

• You’ll be expected to follow Glass Door’s safeguarding policies and procedures. 

• A commitment to equality, diversity, and inclusion in all aspects of your work. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

The Children’s Trust exists to support children and their families with acquired brain injuries and neurodisabilities. We are a complex organisation that constantly thrives to deliver the best outcomes for the children and young people we serve.

The Patient Safety, Experience, Risk and Quality Lead at The Children's Trust is a key leadership role within the nursing directorate, reporting directly to the Head of Safety, Clinical Governance, Risk, and Quality.

This position is responsible for ensuring that the highest standards of quality and safety are maintained across all services provided to children and families. Develop, implement, and monitor frameworks and initiatives that enhance patient experience and safety, reduce risks, and ensure compliance with regulatory standards. This role requires collaboration across multidisciplinary teams to foster a culture of continuous improvement and excellence in care delivery.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Provide strategic direction and leadership in quality, risk, patient experience, and patient safety initiatives.
• Develop and implement policies and procedures that align with national standards and best practices.
• Promote a culture of safety and quality across all levels of the organisation, encouraging staff engagement and ownership.
• Design and work across the organisation to embed a quality impact assessment process to support strategic decision making.

The role requires flexibility in terms of hours of work, including the ability to work early and late and occasional weekend days to supervise the nursing and care services.

Interview Date: Wednesday 22nd October 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

ScreenSkills is the industry-led skills body for the UK’s screen industries – film, television (high-end, children’s, unscripted), VFX, animation and games. We are supporting economic recovery and future innovation and growth across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

We are funded by industry contributions to our Skills Funds and with National Lottery funds awarded by the BFI as part of its BFI Bursaries Programme to help people get into the industry and progress within it.

The Senior Grants Officer will support the Finance Manager in maintaining the smooth running of grants and bursaries giving process. The Senior Grants Officer will also be responsible for the processing of ScreenSkills’ grants and bursaries ensuring that projects fall within budget, are contracted in a timely manner and subsequently monitored.  They will work collaboratively across the wider organisation to ensure that funders’ requirements are met.

Contract: Fixed Term, 12 months, Full Time (35 hours per week)

Salary: £33,000 - £38,000 per annum

Reports to: Finance Manager

Location: ScreenSkills London/Hybrid (min 2 days a week in the office)

The ideal candidate will have the following:

Essential:

• 3-5 Years – Work related experience.
• Proven experience of working in a similar role within finance department
• Proven experience of data analysis and manipulation
• Excellent verbal and written communication skills
• Experience of setting up processes to ensure master templates and contracts are reviewed
• Excellent organisation skills; ability to effectively manage varied tasks with competing priorities with minimum supervision
• Attention to detail and ability to produce accurate work
• Excellent IT skills including intermediate Level of Excel

 Preferred:

• Previous working experience of Blackbaud Grantmaking, SUN accounting system using Q&A

 Other skills and attributes:

• Excellent teamwork
• Innovative Thinking
• Customer Focus
• Commitment to Excellence
• Flexibility
• Commercial Awareness

ScreenSkills offers benefits including: 

• 25 days annual leave plus bank holidays
• EAP - Access to financial, physical and mental wellbeing support
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Access to Reward Gateway – popular retailer discounts
• Life Assurance

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Chief Operating Officer

Salary: Competitive

Location: London, WC2E 9AB

About Our Client

Our client is a registered charity on a mission to become the UK’s leading neurodiversity employment model. They help young adults with learning disabilities and autism gain the skills and experience they need to secure sustainable jobs through their training café in Covent Garden and specialist employment programmes. While they continue to fundraise, their goal is to be as self-sustainable as possible. They achieve this by running their café, delivering events, supplying wholesale coffee, offering DEI workshops, and constantly seeking creative ways to raise awareness of their cause and diversify revenue streams.

Summary of the Position

The Chief Operating Officer (COO) will act as the CEO’s strategic partner and trusted deputy, leading both the charitable programmes (training, neuro-inclusion, and employment support) and the trading operations (café, events, wholesale coffee, and partnerships).

This role combines operational leadership with commercial acumen, ensuring excellent programme delivery while also driving business growth, increasing sales, and shaping a commercial strategy that supports our client’s long-term sustainability. The COO will oversee finance, compliance, people and culture, and organisational development, while also building partnerships and identifying new opportunities for business development and income diversification. By fostering a high-performing, values-led culture and strengthening their internal foundations, the COO enables the CEO to focus on external growth, partnerships, and brand leadership, ensuring the organisation continues to expand its impact while remaining financially resilient.

Ideal Candidate

They are seeking a senior leader who:

• Has experience at Director/COO/Deputy CEO level within a charity, social enterprise, or purpose-driven business.
• Is commercially minded, with proven experience in growing business, driving sales, shaping commercial strategy, securing partnerships, and spotting opportunities for business development.
• Can demonstrate a track record of managing multi-disciplinary teams and senior managers.
• Brings knowledge of charity governance, safeguarding, HR, and regulatory compliance.
• Has significant financial management experience across both charitable and trading activities.
• Can translate strategy into clear operational plans and deliver tangible results.
• Thinks laterally and creatively to diversify revenue streams and amplify impact.
• Understands fundraising models and income diversification, with an entrepreneurial mindset for sustainable growth.
• Is resilient, hard-working, emotionally intelligent, kind and empathetic, courageous, warm, purpose-driven, and a strategic leader.
• Is committed to equality, diversity, and inclusion, with experience embedding a values-led culture.

Benefits:

• One Friday off a month (in addition to 30 annual leave days)
• Flexible working arrangements (2 days per week working from home)
• Complimentary beverages at the Café
• Free staff lunch
• Organised social events with learners and staff
• DBS enhanced check provided
• Safeguarding vulnerable adults course provided
• Monthly work coach session for six months

Top Responsibilities

As COO, you will:

• Act as the CEO’s deputy, providing leadership continuity and ensuring the effective running of the organisation. 
• Lead and drive the day-to-day operations across both charitable programmes and commercial activities (café, events, wholesale coffee, and workshops), implementing our client’s strategy and ensuring organisational goals are met.
• Oversee all financial management, reserves, compliance, and risk across the organisation.
• Manage senior leaders and foster a positive, inclusive, and values-driven culture.
• Drive organisational growth by strengthening infrastructure, growing the team, diversifying income, and scaling impact.
• Build strong relationships with funders, employers, and stakeholders, while also bringing in potential partners to enhance both impact and sustainability, and ensuring CRM systems support engagement and growth.

Our Client’s Commitment

Our client is committed to diversity and inclusion in the workplace and encourages applications from all qualified candidates, regardless of background.