Retail - Communications/Marketing Volunteer (Brecon Shop) Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose: As the Shop Manager for the CPS shop in Maida Hill, you will play a pivotal role in fostering a positive and inclusive environment while managing the day-to-day operations of the shop. Your primary responsibility will be to ensure the smooth functioning of the shop during trading hours, overseeing volunteer coverage across all seven days of the week.
Key Responsibilities:
- Leadership and Management: Exercise autonomy in managing the shop, demonstrating strong leadership and independence to navigate the fast-paced and sometimes challenging environment. Delegate tasks effectively and provide ongoing training and support to team members, including the assistant manager, to ensure operational duties are efficiently handled.
- Team Development: Recruit, onboard, and retain volunteers to build a high-performing team. Cultivate a positive and fulfilling volunteer experience, ensuring that each member feels valued and supported in their role. Promote diversity and equality within the shop team, reflecting the community we serve.
- Customer Service: Lead by example in providing excellent customer service to shoppers, donors, and volunteers. Create a welcoming and enjoyable atmosphere in the shop, promoting positive relationships and behaviours among all stakeholders.
- Brand Ambassadorship: Represent the CPS brand through the shop, embodying its values of peaceful conflict resolution and community engagement. Uphold the organisation's reputation by maintaining high standards of professionalism and integrity.
- Operational Excellence: Ensure that all shop operations, including inventory management, merchandising, and cash handling, are conducted efficiently and in compliance with organisational policies and procedures.
Qualifications and Experience:
- Previous experience in a retail management role, preferably in a charity shop environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Commitment to promoting diversity, equality, and inclusion within the workplace.
- Passion for the mission and values of the Centre for Peaceful Solutions.
This role offers an exciting opportunity for an experienced and dynamic manager to make a meaningful impact within the community while contributing to the growth and success of a Peaceful Solutions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life
Life’s a national pregnancy and maternal support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
We are recruiting for a reliable Shop Manager to join our retail team and assist in the smooth operation of our charity shop in Derby. You will be required to work flexibly and cover Saturdays.
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Are you passionate about Life? Are you looking for a career that really makes a difference? If so, this exciting opportunity may be for you!
Through our services, we help more than 45,000 people each year meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are seeking a creative and enthusiastic team member, who will work closely with the Partnerships Manager.
- You will help provide excellent account management to our valued partners, encouraging them to think of new and innovative ways to support us, also working to build our profile in the local area.
- You will lead on coordinating our corporate volunteers; working closely with the services teams to come up with engaging volunteering opportunities and ensuring our corporate volunteers have a great experience when they give their time to us.
- We are looking for a personable and professional self-starter who is comfortable communicating with people at all levels and sometimes representing the charity at fundraising events.
- This role would suit someone who currently works in a fundraising role and is looking to develop their career within corporate partnerships or, someone with a customer service/account management background who has excellent relationship building skills.
Salary: £33,860
Closing Date: Tuesday 11th June
Interview Date: Tuesday 18th June
Full job description can be found on our website
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
We are looking for a Head of Resources to join our team.
Emmaus Bristol is a local charity, working to help people out of homelessness. The work we do here changes lives.
This is a new role for Emmaus Bristol. Through our five-year-planning process we identified a new staffing
structure that will allow our charity to thrive and to grow. The Head of Resources is needed so that the core organisation runs smoothly, and policies, processes and systems allow the team to do their jobs efficiently and effectively. This will be crucial as we develop new streams of work, and help more people out of homelessness or into work.
The Head of Resources therefore, will have a key role to play in making Emmaus Bristol an effective charity.
This is a senior leadership role, but as we are a small charity, all roles are somewhat hands-on. You’ll need to be as confident discussing our reserves policy with trustees, as you would be resolving a cash discrepancy with a retail team member, and just as good at strategy as you are at detail.
You will be joining a friendly and enthusiastic team who are passionate about what they do, and you will be making a huge difference to people’s lives.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.
Reporting to the Supporter Services & Standards Manager you will be a key team member of a busy Supporter Experience, Data and Insight Team, overseeing engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
• Line managing the Engagement & Contact team and leading them to success, tracking and reporting on SLAs and KPIs to ensure we deliver excellent service to all supporters.
• Managing the supporter contact centre within the Fundraising directorate, taking on the role of lead relationship manager with the software provider.
• Overseeing supporter complaints and conflict resolution within Fundraising, acting as a point of escalation, advising and overseeing the implementation of solutions.
• Working closely with the wider Supporter Experience, Data & Insight Leadership Team, to deliver strategic projects and plans.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Want to make a difference to Local Lives?
Do you have strong leadership skills, a passion for fundraising with a track record for delivering financial results, along with a desire to work for a meaningful cause? If so, we have a fantastic opportunity to join St Wilfrid’s Hospice as the Head of Fundraising.
We are an independent local charity based in Bosham, Chichester, offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our Inpatient Unit and Community teams. The majority of this care is funded by the support given to us by our local community.
Being Head of Fundraising at St Wilfrid’s
As Head of Fundraising, you’ll be leading an incredible team of 12 dedicated fundraising staff who, along with the support of our event volunteers, work tirelessly to support our Hospice. Their dedication to, and care for, our supporters generates over £4 million annually, which is vital for funding our care.
This role is pivotal in ensuring our fundraising department thrives, and you will be responsible for balancing income generation with cost control, team leadership, and collaborating closely with our marketing and retail heads as one of our department leads. The team will be stewarding our amazing supporters and donors across fundraising areas such as Events, Community, Gifts in Wills, Corporate, Individual Giving, Trusts and Foundations, and Philanthropy.
Experience at a senior level in managing a varied and innovative fundraising environment, with a £2 million+ turnover, is crucial. But, more importantly, you must have a passion, and drive, for empowering teams and achieving meaningful results. The ever-evolving landscape of charity fundraising makes this an incredibly exciting opportunity to make a profound difference.
Why join us as Head of Fundraising?
Our team is extraordinarily committed to and passionate about our vision to provide high quality end of life and palliative care. You’ll find that, throughout the organisation, our staff and volunteers understand the importance of what we do, and care deeply.
The wellbeing of our people is a priority and our generous annual leave, pension and other benefits reflect this.
Qualifications and Experience
- Fundraising experience and specialist knowledge at a senior level and in a wide range of fundraising income streams – Essential
- Level 7 qualification in Fundraising – Desirable
- Extensive practical experience at a senior level of leading and developing the skills of a team – Essential
- Experience of building high level relationships – Desirable
- Experience of developing funding propositions, campaigns and securing significant funds in excess of £2m annually – Essential
- Experience of successful delivery against targets – Essential
- Excellent communication and networking skills – Essential
Please see the attached Job Description for a full Person Specification
Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
What we offer you
All Hospice employees are offered the following benefits:
- Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Free on site parking – At our beautiful, purpose built Hospice in Bosham
- Subsidised food – Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice
- Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
Interview Information
This will be a two stage interview process. First interviews will take place at St Wilfrid’s Hospice, Bosham, on Monday 10th and Wednesday 12th June 2024. Second interviews are planned to take place on Tuesday 18th June 2024.
Please note this vacancy may close early if sufficient applications have been received
The client requests no contact from agencies or media sales.
Role: Campaigns Coordinator
Hours: 37.5 per week Monday to Friday
Contract: Permanent
Salary: £25,000-£33,000
Holiday: 25 days per year plus Bank Holidays
Based: Home Based with some travel to London and across the UK
Probationary Period: 3 months
Reports to: Head of Campaigns
Benefits: An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britons rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for:
We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for people who will blend intelligent analytical problem solving and laser-focused tactics with creative and engaging ways of inspiring others to act and to achieve impact through our work.
What you’ll be doing:
The Campaigns Coordinator will help to deliver highly engaging public and political campaigns and activations. You’ll work closely with the Head of Campaigns and the wider team to develop and deliver positively disruptive campaign strategies designed to meet the organisation’s overarching goal of rescuing our rivers. You’ll be investigating the causes of river pollution at a catchment level, delving deep into supply chains to uncover those behind the damaging practices that are killing our rivers and identifying constructive solutions at a catchment and national scale. You’ll be working collaboratively with the River Action team to devise, develop and deliver creative campaigns and tactics, designed to have the greatest impact on the most threatened rivers and communities by engaging the voting and consuming public and holding polluters and government to account. You’ll be supporting the Head of Campaigns and our external consultants to deliver our political advocacy and legal action strategy to bring about change at the highest level of decision making. You will bring energy and innovation for scaling our reach and impact, blending a touch of the maverick with a professional and diplomatic approach to bringing about change urgently.
Main Duties
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Contribute to the delivery of River Action’s campaign strategies.
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Plan, deliver and coordinate data-driven campaigns for community, media and political audiences.
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Generate highly engaging written and graphic content for our campaigns, adjusting the tone and messaging to different audiences and campaign needs.
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Utilise research showing the causes and sources of river pollution at a catchment level within the policy and regulatory context and assess evidence (including scientific data and reports) to develop impactful campaigns.
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Work with our outside legal counsel to explore legal routes to tackling river pollution such as bringing judicial reviews targeting Government and private actions targeting industry.
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Utilise River Action’s project assessment and management systems and processes to ensure the efficient coordination of campaigns.
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Investigate and report pollution supply chains at a catchment level for example the relationship between farming, producing, transporting and retailing food and the associated pollution.
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Plan, deliver and coordinate creative campaigns including petitions, public meetings, protests, stunts and campaign collateral such as video and other content.
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Develop key campaign tools and assets such as props, promotional assets, toolkits and digital campaign tools.
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Draft engaging written content for different audiences to raise awareness of the problems rivers and communities face and offer hope and solutions.
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Contribute data and research outputs for the creation of press releases, MP briefings, policy documents and public communications.
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Represent River Action at campaign events and media opportunities, providing well-informed, professional and motivating contributions.
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Coordinate contractors and suppliers that are engaged to support our campaigns and activations.
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Contribute data and content for our impact monitoring and evaluation systems.
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Produce internal monthly campaign reports and provide content and data for external communications.
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Maintain and develop partnerships with other key groups and stakeholders working in similar areas of work to River Action.
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Identify opportunities to engage, empower and expand River Actions network of supporters.
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Support the Communications Coordinator to create inspiring and high quality digital and social media content and news stories, including taking photographs and videos, writing articles/blogs, providing comments and conducting interviews.
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Support the Head of Campaigns, Communications Coordinator and Senior Media Coordinator in responding to the reactive news agenda.
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Help ensure all team members are well-briefed and on brand ahead of external engagement.
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Contribute to fundraising efforts particularly crowd funding and drafting of funding proposals to support Campaigns and Fundraising Teams and charity’s mission.
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Work as a motivated and collaborative team player within a fast-paced team.
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Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.
Other Duties & Responsibilities
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Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
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Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
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To maintain confidentiality in all areas of work at River Action.
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UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
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Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.
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Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit an energetic, inquisitive, passionate and dedicated person. The ideal person will be an excellent communicator, well-organised, and thrive within a dynamic and fast-paced environment, comfortable representing River Action and engaging with diverse stakeholders. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
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A curious nature and desire to delve below the surface in your approach to understanding problems and offering solutions.
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Ability to think strategically and creatively to help deliver campaigns that are highly impactful, positively disruptive and meet River Action values.
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Significant project management experience, and familiarity with using project management systems, spreadsheets and databases.
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A track record of delivering high-impact campaigns, interventions and events, and organising people inside and outside an organisation.
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Creative attitude and skills for solving problems and raising awareness of problems and solutions.
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Digital campaigning skills and experience including digital tools and social media.
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A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
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Significant experience in public and political campaigning preferably within the environmental sector.
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Excellent written skills, adaptable to different audiences and messages, preferably backed by creative design and digital skills.
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An understanding of the issues that are impacting our rivers, land and wildlife, especially relating to land management including agriculture, transport, and utilities.
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The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
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The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.
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Exceptional IT literacy and a head for figures.
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Ability to work independently and take initiative to solve problems.
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Ability to work flexible hours as necessary.
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A good team player with a willingness to muck in as and where required.
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Ability to think clearly even when working under pressure.
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A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.
Written submission
River Action has just released data about the state of the British dairy industry in the national press. Please provide a one page campaign plan for how you would use that data and initial story to target the responsible polluters and government regulators, mobilise the public and campaign for urgent changes in industry practices and regulation. Consider how you would generate media headlines about the pollution problems and potential solutions while raising the profile of River Action, promoting positive opportunities that put farmers in a positive light and offering support to help them change their practices while targeting the root causes of the systemic problem caused by lack of regulation, lack of incentive and pressures from supply chains such as supermarkets. This should include your idea, target audience, how you would measure success, and a high level project plan. You do not have to include costs but your proposal should be appropriate for an overall budget of £20,000. Should you be successful in being invited to interview, you may be asked to present this idea.
Closing Date:
Applications will be reviewed on a rolling basis until 24th May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found.
Interview Date: Interviews expected to be held week commencing 27th May via video conference.
The client requests no contact from agencies or media sales.
Salary - £40,000 - £45,000 pro rated, equivalent to band 6/7 depending on experience
Part time - 30 hrs per week, Mon - Fri
About our Wellbeing Team:
See the impact your communication and leadership skills make. Every day.
At Princess Alice Hospice, you have the opportunity to make a satisfying and rewarding contribution for a great cause.
We’re a friendly team committed to providing excellent support and services to carers and families.
About the role:
We’re looking for a Families and Carers Lead to contribute to the strategic objective of developing out support for carers and families. You’ll be responsible for leading and developing the bereavement service and spiritual care, children and young person’s support, our carers support and our compassionate neighbours volunteer programme. All these programmes are led by paid staff but utilise volunteers in varying degrees to deliver services.
This is an exciting opportunity to develop and grow our service delivery working with an experienced team in a multi-disciplinary environment and develop and deliver innovative programmes.
About you:
You will have experience of frontline service delivery in a similar area and ideally will have a current or previous relevant professional qualification in counselling, social work, clinical background or relevant lived experience.
Ability to communicate effectively and be well organised and computer literate. Experience of managing people and mitigating risk, as well as the aptitude to manage allocated resource. Knowledge of legislation and understanding of national policy within the context of public health and end of life care.
You’ll feel comfortable liaising with a variety of people in a compassionate and considered manner. Ideally, you’ll have previous administration or secretarial experience and you’re looking for a role where you can add value and make a significant contribution to the lives of others.
If you’re a dynamic and organised person who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!
Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Bupa Employee Assistance Programme
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Junior Service Desk Analyst to join our Service Delivery team!
The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
As Junior Service Desk Analyst, you will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our Charity staff and volunteers in both of our business and retail areas. You will also provide regular in-person support to colleagues based in our London office. Full training will be provided, and this opportunity provides a good platform for someone to commence a career in IT.
With strong attention to detail, you'll be tasked with administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes. You'll also have accountability for ticket logging and allocation within the ITSM tool, setting an example on ticket quality.
This role offers hybrid working, where you'll spend 4 days a week on-site in our London office and 1 day working from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis.
Age UK internal grade - 8T
Must haves:
* Strong interpersonal skills with an ability to communicate effectively.
* Competent presentation skills
* Good organisational skills, analytical, time management, problem solving, prioritisation and planning skills.
* Computer literate with Office 365 and other Microsoft products.
* Ability to work as part of a team.
* Calm under pressure.
* Accurate data entry skills.
* Confident, professional engaging manner.
* Ability to work flexibly.
* Desire to learn.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
As this role is focused on face to face customer support and the support of our London office meeting rooms, it means that you will need to be onsite 4 days of the week, 1 day can be worked from home.
The Service Desk Team's core hours are 8am to 7pm, and is managed on a rota based system.
Hybrid and remote working require that the candidate meet these additional requirements:
Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
20 hours per week Monday - Saturday
£23,436.25 FTE - £12,668.24 pro rata
We offer many enhanced benefits including; 28 days holiday a year and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Sutton in Ashfield shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of the shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. Retail experience along with online sales experience would be an advantage.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include an enhanced DBS check, these will be required before employment can commence.
This closing date for this vacancy is midnight on Tuesday 14th May 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 30th April.
Interviews will be held on the week commencing TBC
IN2
Job Title: Admin/Customer Services
Reports To: CEO
Main Purpose of Job
To ensure the smooth running of the sales floor and main office to offer a high-quality service to donators and customers.
Main Responsibilities
- Serving customers, dealing with enquiries, arranging delivery when necessary
- Processing cash, card and other customer payments
- Arranging for approved donations of furniture to be collected
- Handling product returns and payment refund requests
- Helping with movement, inventory and presentation of stock in the warehouse
- To assist in the movement of stock by road transport, including van driving.
- To assist and support new volunteers as directed. Ensure that volunteers understand the customer service standards that we aspire to as an organisation
- To follow all statutory Health and Safety requirements and those detailed in the organisation’s Health and Safety policy and risk assessments
- Work flexibly and to be prepared to contribute to all areas of work in the organisation
- Collect and share feedback from volunteers, work placement trainees, donors and customers with the CEO
- To undertake any other reasonable tasks as deemed necessary by the CEO
- To promote equal opportunities and value diversity in accordance with Statutory and Sofa’s Equal Opportunity and Diversity Policy
- To undertake any other duties as required by Sofa Trustees which are consistent with the aims and objectives of Sofa
Other Requirements
- Adhere to Sofa’s Health and Safety Policy
- Work flexibly throughout the week excluding Sundays
- Attend occasional meetings
Provide affordable household items, help volunteers get back into employment and save the environment by diverting tone of furniture from landfill
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.
As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To have good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Warwickshire and Coventry on a fixed term contract until March 2025. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata for part time employees
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 2nd June, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
£25,253.25 per annum start with progression up to £25,963.02 per annum
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
Permanent
Location: Chester
Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?
We are looking for a Shop Manager to lead our team in the Chester shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.
You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.
If you have what it takes to work hard but have some fun along the way then this is the place for you.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
This vacancy closes at midnight on Friday 24th May 2024.
Interviews will be held on a date to be confirmed.
IN2
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Warwickshire and Coventry. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata for part time employees
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 2nd June 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.