Safer Places Jobs
Permanent contract until 31st March - with potential to extend to June
37 hours per week
£26,269.74 per annum / pro rata (plus allowances)
Location - Manchester
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our youth impact domain in our Manchester Missing Service. This is an impactful, and rewarding role, where you will be part of a supportive team, who supports young people in the care system.
TYPE OF PERSON YOU'RE LOOKING FOR/ WHAT'S EXPECTED OF THEM
We are currently looking for an empathetic practitioners, who can build trusting relationships with young people, to join our dynamic, ambitious team.
A key part of this role will be your ability to:
-To complete Missing from Care Return Interviews with children and young people.
-Assess needs and risk, providing short term support
-Take specific responsibility for direct work with referred children and young people and manage own caseload
-To co-work interventions with colleagues from the multi-disciplinary team and those in other agencies
-To ensure all safeguarding procedures are followed and supervised appropriately
-To work with children and your people to enable them to have a voice and influence in our work.
-To actively work within a non-judgmental, anti-oppressive framework and value cultural diversity.
-To collect data and maintain records to a high professional standard and according to policies and guidance.
-To contribute to reports regularly to partners highlighting key data, trends, gaps and other significant lessons.
-To ensure work is undertaken in line with corporate policies and procedures e.g. safeguarding, administration and record management, data protection, consent and confidentiality.
-To actively participate in supervisions, team meetings and develop/evolve the work of the Service to meet changing needs.
-To actively work within a non-judgmental, anti-oppressive framework and value cultural diversity
-To support team members, providing advice and guidance and share skills/experience
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Negotiation, facilitation and advocacy skills.
-Ability to communicate with a wide range of children and young people, families, colleagues and partner agencies.
-Assessment and evaluation skills.
-Accurate recording skills.
-IT skills in Microsoft Office .
-Ability to work on own initiative and to reflect on own practice and performance
Benefits - 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is Midnight on 19th of May.
Interviews will be held on the week commencing 20th of May
If you would like more information, or to talk through the role, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
PACT is one of the UK’s leading voluntary adoption agencies, rated Outstanding by Ofsted, and has been at the forefront of adoption services for over 60 years.
We are currently looking for Independent Social Workers based in the following areas to undertake adoption assessments:
· Devon and Cornwall
· Milton Keynes, Peterborough and Cambridge
· Coventry and South Birmingham
· London
Caseloads are flexible and can be arranged to fit around other commitments. We can offer a competitive rate for each assignment.
You must be SWE registered and have at least three years’ post qualifying experience, preferably in adoption or fostering, and have solid assessment skills. It is also important that you are willing to travel, and that you hold your own professional indemnity and public liability insurance.
For further details and information on how to apply, please visit our website.
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Advocates
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a MARAC Co-ordinator
Salary: Up to £33,000
Location: Brent Council and other co-locations
Hours: 35 Hours per week
Contract: Fixed Term Contract - until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role may require Prison and or Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The MARAC Coordinator will coordinate, administer, and manage the operation of the MARAC. One of the main purposes of the role is to bring together agencies to ensure that local systems are truly keeping survivors safe, holding perpetrators to account, and preventing domestic abuse. A key principle of the post is respecting the independence of each agency and ensuring the MARAC’s key principles are survivor’s and children’s safety, offender accountability and giving a clear message that domestic abuse is s crime that will not be tolerated. The post holder will be located in Brent, and will meet MARAC partners in a variety of settings in the community. The post holder will also spend time raising awareness of the service, domestic abuse, and the MARAC in addition to training agencies on the MARAC and inducting new MARAC representatives on the MARAC.
The post holder will have an excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. The post holder will also have a good understanding of managing a project.
About You:
To be successful as the MARAC Co-ordinator you will need the below experience and skills:
Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC.
Thorough knowledge of safeguarding practice, procedures and legislation
A good understanding of the importance of confidentiality and anti-discriminatory practice, safe practice and health and safety procedures
Experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals
A clear understanding of the coordinated community response to domestic violence and abuse, how it relates to MARAC in particular, and experience of the purpose and workings of MARAC
Experience of supervision/coaching of staff or volunteers, of managing performance and achieving targets through review of individual and team practice
Excellent written and verbal communication and presentation skills; including report writing, data collection and monitoring
Good understanding of managing a project
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 19 May 2024 @23:59
· Interviews are taking place on a rolling basis
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Safeguarding is of fundamental importance to the work of the RSCM at every level, so this is a vital role which involves working collaboratively with staff and volunteers across the UK to ensure safeguarding policies and procedures are implemented and kept under review, keeping up to date with legislation and best practice.
You will act as the RSCM's Lead Recruiter through 31:8 for processing DBS applications, receiving updates and deciding levels of clearance required for staff and volunteers including for events and courses.
Thee will be a high degree of liaison with Trustees, management and staff as well as the need to network with other agencies as appropriate.
For a full job description see the attachment.
RSCM works to positively promote the importance of effective safeguarding, holding to the Christian belief of valuing each person as someone who bears the image of God and is loved equally by God, and therefore should be protected from harm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Smallpiece Trust is on the cusp of something truly remarkable, and we want you to be a part of it As we approach our 60th Anniversary, we are fuelled by a newfound energy, armed with a freshly created fundraising strategy, and led by a dynamic senior leadership team.
Our passion for nurturing young minds in STEM (Science, Technology, Engineering, Maths) knows no bounds, and now we are broadening our horizons to explore exciting new avenues for young people to flourish in STEM disciplines. That is why we are in search of an exceptional Fundraising Manager who can craft compelling narratives, leveraging their deep understanding of the fundraising landscape to champion The Smallpeice Trust and propel us toward our future goals.
Join our tight-knit, supportive team, and together, we will shape the future of STEM education for generations to come.
About you: Are you driven, innovative, and hungry to not just meet but surpass targets? If so, we want you on our team. We need someone with a flair for creativity and a knack for achieving results.
Your people skills will be key as you collaborate seamlessly across teams to secure vital funding. Armed with a robust pipeline of opportunities and strategic partner organisations, you will excel in bid writing, and have an excellent and established understanding of fundraising operations.
Joining our Fundraising team, you will take the helm in spearheading funding initiatives, nurturing crucial relationships with key stakeholders, and expanding our network of supporters. This role is not just about bolstering our organisation; it's about shaping our reputation as a powerhouse in STEM skills development and paving the way for the next generation of talent in the STEM industry.
If you are ready to make a tangible impact and drive meaningful change, then this is the opportunity you've been waiting for.
Summary of Principal Responsibilities (please see JD for full details):
New Partners and Funders:
· Identify and cultivate opportunities for new partnerships and funding streams.
· Develop compelling proposals for new partners in line with bid rules.
· Represent the organisation at events, leveraging networking opportunities to promote our mission.
Fundraising Development:
· Contribute to the ongoing development of the fundraising strategy.
· Create presentations to attract new funders.
· Generate leads and support the fundraising team in achieving their goals.
Account Management:
· Manage a portfolio of partners, ensuring effective communication and stewardship.
· Build strong, long-lasting relationships that advance the organisation's goals.
· Prepare and submit funding applications and reports in a timely manner.
· Collaborate with internal teams to ensure project delivery and reporting.
Person Specification (please see JD for full details):
Essential:
· Proven experience in fundraising management, including bid writing and account management.
· Ability to work independently, meet deadlines, and achieve KPIs.
· Strong interpersonal skills with a collaborative approach.
· Proficiency in data analysis and financial management.
Desirable:
· Sector expertise in STEM, engineering, or computer science.
· Previous experience working in a charity fundraising role.
· Familiarity with contract management.
How to Apply: If you are excited about the opportunity to make a meaningful impact, please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining us via the Quick Apply button. If you would like an informal discussion before applying, then please contact us at the HR email address on the role description document.
The Smallpeice Trust is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
Deadline for Applications: 12pm on Friday 24th May. Interviews will take place w/c 3 June. Early applications are encouraged as we will be reviewing on a rolling basis and roles may close earlier than initially indicated.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.
Apprentice Personal Assistant - Executive Director of Finance and Strategic Planning
Contract: 18 Months Fixed Term contract, full time, Level 3 Apprentice
Salary: £24,113 - £25,319 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as an Apprentice Personal Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Finance and Strategic Planning team is a diverse and friendly team always ready to help each other and support WaterAid teams to deliver their aims and the contribute to the WaterAid mission.
About the Role:
The Apprentice PA will provide efficient and professional administrative and secretarial support to the Director of Finance and IT. The PA will provide support to the Director, in the following areas:
- Efficient coordination and support for the Director and the teams in both finance and IT.
- Assistance with the coordination for the Director of Finance and IT in their cross organisational and federation responsibilities, including Directors Team, Global Executive, Global Finance Executive, Audit Committee and Board of Trustees where necessary
You'll also:
- Act as business assistant and support for the Director, and their teams
- Proactively prioritise Director's time, forward planning of workload, travel arrangements, and diary management.
- Act with the Director's delegated authority whilst sensitively recognising and respecting the accountability and authority of others present.
- Proactively coordinate UK, and global, meetings where required
- Attend SMT meetings to take notes of the meetings, record and manage the completion the actions/priorities that arise
- Maintain relationships with key stakeholders across WaterAid.
- Provide cover for other PAs during annual leave, absence etc. (as part of the PA Team).
- Provide assistance with the inputting of the Director's expenses - budget allocation etc
- Assist with the Travel arrangements for the Director and the team.
- Pro-active, high attention to detail and pride in all outputs.
- Track priorities, flagging issues to Director, and proactively coordinating such items across SMT and other key stakeholders, to ensure timely actions are taken and issues dealt.
- Carry out research and prepare materials including presentations and written briefings as required.
- Maintain up to date secure and accessible team records (e.g. organigrams, JDs, etc)
- Commit to and complete apprenticeship training and development programme
About You:
- Accuracy and high attention to detail, to be able to produce written work of high quality and maintain accurate records
- Effective time-management skills; ability to manage multiple projects, priorities and deadlines
- Excellent interpersonal and communication skills; ability to deal with people at all levels of the organisation with confidence and discretion
- Excellent command of written English, to produce reports and communication materials to the highest standards
- Very good numerical skills
- Strong decision-making skills
- Ability to build and maintain strong relationships
- Active user of websites and digital tools and technology
- Excellent IT skills in MS Office (Outlook, Word, Excel, PowerPoint)
- Good organisational and project management skills; with the ability to organise and manage successful projects and events
- A commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation
Apprenticeship Requirements
- Have an A-C grade at GCSE or equivalent in Maths and English
- Have lived continuously in the UK/EEA for the last 3 years
- Not have a degree in any subject
- Not have done the Business Administration Level 3 programme previously
- Not have significant work experience of more than a year or so
Closing date: Applications will close at 23:59 on Tuesday 28th May 2024. Availability for an in-person interview is required between 22-26th May
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
LGBTQ+ Heritage Project Worker
Responsible to: Communications and Engagement Manager
Hours: Full time 37 hours (job-share considered)
Salary: £23,100
Based: Remote, with direct work in Milton Keynes
Contract: Fixed term for 1 year
Closing Date: Friday 17th May
Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and Bedford. We have detailed knowledge of the issues and challenges that organisations and individuals face locally. It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.
This exciting new role will help deliver the directives of a history and heritage project funded by the Heritage Lottery. The project will support the erudition of LGBTQ+ heritage in Milton Keynes, advancing local communities’ understanding of Milton Keynes’ LGBTQ+ history and inspiring a commitment to encapsulating, celebrating, and feeling connected through shared heritage. This post will be key to extending our reach into seldom asked communities, as well as securing relationships with founding community members. This role will support our Communications and Engagement Manager to develop safer spaces for LGBTQ+ local communities through collaboration with partner agencies and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the wider project.
You will work cross-departmentally and participate in effective monitoring systems to ensure robust reporting.
Main Responsibilities
• Project Development - Develop and implement the directives of the funded project, supporting key partners in their collaboration with Q:alliance. Communicate project aims with communities and stakeholders and establish meaningful engagement in the concept of encapsulating heritage and celebrating differing LGBTQ+ identities in Milton Keynes. Support the gathering of audio histories and the collection and succession of community artefacts through the archive. Evaluate and analyse impact.
• E-book creation – Support the Communications and Engagement Manager on the development of an E-book to capture the outputs of the project, including key heritage findings and personal stories.
• Event coordination – Plan, organise and support the delivery of history clubs in line with the project plan, ensuring accessibility for a wide range of invested community members. Support the curation of associated exhibition events.
• Stakeholder and community engagement – Work with the Communications and Engagement Manager to plan engagement and outreach activities in line with the directives of the funded project. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
• Training – Support the development and delivery of LGBTQ+ cultural competency training to a range of stakeholders involved in the project.
• Data capture and intelligence - Support Q:alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work.
Skills and Experience Expertise
• Experience of project management and/or community engagement
• Experience of training and/or education delivery
• Excellent planning, organisation and administrative skills
• Experience of the voluntary sector Communication
• A flair for adapting communication techniques dependent on context and audience
• Ability to use negotiating and persuasion skills to resolve issues and spotlight community needs
• Aptitude for inspiring others to engage in community needs-led project directives Behaviours
• Skills in forming constructive working relationships with colleagues and stakeholders at all levels
• A demonstrable track record in effective public engagement
• Passionate about equality and the rights of LGBTQ+ people
• An ability to listen with empathy to the views of communities and team members
• Competence to work on own initiative and demonstrate forward thinking
• Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
• Event planning experience
• Experience in arts and/or exhibition curation
• LGBTQ+ lived experience
What you’ll bring to the team
You will serve as a prominent point of contact for the LGBTQ+ Heritage Project and encourage long-term advocates of our organisation and the community’s engagement in history, heritage and legacy work. You will elevate the team’s commitment to the funded project, providing concentrated time and resources to ensure its success. You will improve the ways in which our team communicates and responds to the needs of seldom heard members of the LGBTQ+ local community, inspiring innovation in our engagement with heritage concepts.
The Project Assistant will have responsibility for the following documents.
• Heritage Lottery Grantee Monitoring documents and final report
• Monthly reports to the Communications and Engagement Manager
Closing Date: Friday 17th May 2024
Interview Date(s): Thursday 23rd & Friday 24th May
Please note: CVs and Cover Letters will not be accepted for this position. An application form sent to the specified recruitment email address is requested.
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Amber Foundation offers supported accommodation to homeless, unemployed and disadvantaged young people (aged 18 to 30) who are facing multiple disadvantage including lack of training, education and employment, addiction and substance misuse problems, mental health difficulties and may have been involved in crime and offending behaviour.
This role is based in Ockley, Surrey, RH5 5NG
We offer 24/7 residential support with a full-time employability and well-being programme designed to inspire, educate, motivate and - most importantly - to make possible. We aspire to offer everything under one roof that marginalised young people need to rediscover their potential and move forward with their lives into Employment, Training and Education and somewhere safe and sustainable to live.
We are looking to recruit a Senior Team Leader to assist the Service Manager in overseeing the operational running and leadership and management of our staff team at our residential centre (Farm Place) in Surrey.
The role of the Senior Team Leader is to work proactively, creatively and effectively alongside the Service Manager and our staff team and young people to develop their skills and strengths to help them gain the confidence they need to live independent and fulfilling lives.
This is a Deputy Manager role, you will be expected to effectively lead, motivate and inspire the staff team to facilitate a high quality programme for our young people and be committed to excellent outcomes for young people. You will also undertake housing and facilities management and health and safety-related tasks as required.
It is Amber’s responsibility for safeguarding and promoting the welfare of all young people within its services. All applicants will need to evidence their suitability to work with young people.
Key tasks, responsibilities and outcomes
To have a great knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives.
To assist the Service Manager in the effective leadership and management of the staff team, ensuring that staff are listened to and valued.
To ensure that the staff team work collaboratively to manage and lead their young people in an effective way, in line with best practice and Amber values, making a positive difference to the young people we support whilst improving their outcomes.
To ensure compliance with all statutory, regulatory and contractual requirements ensuring appropriate records are kept and maintained, striving to provide outstanding services to young people.
To maintain good working relationships and to represent Amber positively and progressively in dealings with a range of external stakeholders in all areas of your work.
To champion and celebrate good practice, to excite and enhance further great working.
To assist the Service Manager in ensuring the proper application of Ambers’ policies and procedures
To assist the Service Manager in ensuring the financial sustainability of the centre and budget.
To create new and maintain existing excellent working relationships with our referrers and stakeholders and expand upon these to identify new referral streams and to complete a thorough needs and risk assessment with young people.
To build relationships with external stakeholders and to market and promote Amber in order to achieve maximum occupancy levels within the centre and reach target for funded placements.
To have a professional approach to all work aspects in line with the vision and values of the organisation and maintain all records in line with statutory and local policies and procedures.
To assist the Service Manager to ensure that the centre runs at its targeted occupancy according to the annual budget.
To assist the Service Manager in reaching funded occupancy set out in the annual budget.
To assist the Service Manager in completing a thorough and comprehensive assessment with all potential new residents to assess their suitability and appropriateness for the service.
To ensure that all telephone calls and correspondence to the centre are answered professionally and promptly.
To produce written progress reports to statutory funders and work alongside colleagues on tender applications for new contracts as and when required.
To ensure the smooth transition and induction of all new residents to the centre, you will be required to assist with supervised drug and/or alcohol testing.
To effectively communicate with colleagues, residents and agencies.
To build and maintain open and productive relationships between all parties.
To facilitate regular team meetings and provide clear and concise communications to the staff team at regular intervals.
To ensure that each member of your staff receives one to one supervision in accordance with the supervision policy.
To attend events when required and at times deliver presentations.
To work alongside the Service Manager to complete objectives and achieve targets set for the service.
To undertake relevant training that may fall outside of their normal working pattern and hours.
To maintain high and excellent standards of practice using a person centred approach to support that places the dignity and integrity of the individual resident at the forefront of priorities.
To deputise for the Service Manager in their absence and assume full responsibility for the running of the service.
Other tasks which may be required to ensure the smooth and effective running of the service.
Personalised support
Encourage and act upon innovation in your area to deliver quality services.
Develop relationships with external support services to ensure the needs of our young people are met and that they are effectively supported by specialist teams.
Develop relationships with external employers and other organisations to ensure young people have access to education, training and employment opportunities.
Ensure that each young person has a SMART and person-centred support plan in place.
Ensure young people are listened to, responded to with actions taken through various forums
Ensure the health and wellbeing of young people we support is appropriately monitored and reviewed.
Safeguarding and safety
Ensure compliance with safeguarding policies, statutory requirements and local authority protocols.
Be accountable for safe working practices ensuring the availability of appropriate equipment and resources.
Report accidents and incidents in accordance with company policies and procedures.
Staffing
To assist the Service Manager in the recruitment of new staff in accordance with our Safer Recruitment policy
To provide a thorough and comprehensive induction programme to new staff.
To ensure that sufficient staff are available to deliver high quality services and take responsibility for the staff rota.
Ensure that staff are effectively led and appropriately managed to ensure that excellent performance is recognised and remedial action is taken where performance or conduct falls below expectations.
Alongside the Service Manager, ensure that all staff receive appropriate supervision, appraisals and are actively and positively encouraged to maximise their skills and qualities.
Provide opportunities for staff training and development.
Assist the Service Manager with absence management, monitoring staff performance and handling any disciplinary issues including investigations.
Promote and advocate for equality, diversity and inclusion and ensure that the young people within the centre are managed in line with Amber values and our Equality, Diversity and Inclusion Policy.
Actively seek out, listen to and engage with staff and young people frequently to address areas of concern and/or improve ways of working.
Quality and Management
Ensure that the centre is well-led and provide strong leadership by enabling, inspiring and motivating staff and residents to generate a culture of creativity and ideas which help shape the future and find new and better ways of working.
Be accountable for the monitoring, assessment and reporting of the quality and outcomes of the services provided.
Work alongside the Service Manager to ensure all services are delivered within budget.
Ensure all incidents, accidents and complaints are recorded in accordance with policies and procedures.
Fundraising
To work effectively with the fundraising team, helping to ensure that they have the information needed to complete effective applications, proposals and reports.
Help facilitate visits of funders to demonstrate the impact of Amber’s work.
To assist the Fundraising Manager in the collection of positive case studies, photographs and news to compliment Amber’s communications work.
Financial
To follow all financial policies and procedures as required and in the absence of the Service Manager.
To assist the Service Manager in ensuring compliance with the centre budget, ensure effective budgeting and budgeting controls are in place.
To support the Service Manager in completing and contribute to the annual budget.
In the absence of the Service Manager, take responsibility for resident related income including housing benefit and resident’s service charge.
In the absence of the Service Manager, take responsibility for petty cash, ensuring this is accurately recorded and controlled.
Experience
Relevant professional or management qualification
Experience in management, preferably in the social care sector.
Experience leading and delivering projects.
Results focused, the ability to work proactively, plan, organise and optimise resources and complete targets within agreed timescales.
Ability to demonstrate effective people management skills through delegating, empowering, motivating and coaching staff.
Proficient in the use of Microsoft Office.
Experience of working with disadvantaged young people.
Effective Budget and Resource management.
Experience of effectively managing change and delivering service improvements.
Networking, influencing and negotiation skills
Personal Qualities
To be relationship focused and understand and address the needs of your staff team and young people.
To demonstrate commitment to equality, diversity, inclusion and the values of the organisation.
To be assertive, confident, resilient and have the ability to initiate action when required.
To have passion, enthusiasm and drive.
To be a reliable, supportive and a professional role model for effective leadership with the centre.
To work flexibly according to the organisational requirements.
Job Types: Full-time, Permanent
Salary: £33,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Application question(s):
- Can you confirm that you are aware that this role is based full-time in Ockley, Surrey (RH5 5NG)
Experience:
- Management: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
20 hours per week Monday - Saturday
£23,436.25 FTE - £12,668.24 pro rata
We offer many enhanced benefits including; 28 days holiday a year and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Sutton in Ashfield shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of the shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. Retail experience along with online sales experience would be an advantage.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include an enhanced DBS check, these will be required before employment can commence.
This closing date for this vacancy is midnight on Tuesday 14th May 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 30th April.
Interviews will be held on the week commencing TBC
IN2
Part time 16 hours per week [may include Sundays]
£23,436.25 FTE - £10,134.59 pro rata
Location - Heaton Moor Bookshop, 212 Heaton Moor Road, Gt. Manchester, SK4 4DU.
We offer many enhanced benefits including; 28 days holiday a year and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Heaton Moor bookshop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a bookshop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. Experience with online sales would be an advantage.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Tuesday 28th May 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 14th May.
Interview date to be confirmed.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
Then Advance Charity could be the career choice for you!
We are looking for an IT Project Manager
Salary: £42,000 - £45,000 (depending upon experience)
Location: Hammersmith, with travel to other Advance sites (some working from home)
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Reporting to the Director of Finance & Operations, the IT Project Manager will lead the scoping, researching, sourcing, design develop and implementation of several new systems relating to CRM, Case Management, Finance and HR.
The IT project manager will also support the Director of Finance & Operations in managing the relationship with the IT Support contract, providing IT support where necessary and in renewing the IASME (Information Assurance for Small and Medium Enterprises) accreditation.
About You: You are pro-active, driven to improve processes and ways of working and have good stakeholder management skills and experience. You have the ability to work independently and use initiative. You will have good research and planning skills and are able to remain calm under pressure. You have good organisational skills including attention to detail and multi-tasking skills.
You are approachable, positive, flexible and ready to take on a wide range of tasks.
To be successful as the IT Project Manager you will need the below experience and skills:
You will have previous experience in IT change management with significant experience of overseeing implementation projects, allowing you to hit the ground running. You will have an excellent understanding of computer systems, security and databases to allow you to ensure
an excellent and reliable IT service is provided to all staff on and off site. You will have strong Project, Stakeholder & Programme management skills and significant experience of delivering major business critical projects including the desired benefits and outcome to time, cost and quality, including the management and maintenance of standard project controls and documents.
You will have a bachelor’s degree in a relevant discipline or equivalent professional experience and
A PMP, PRINCE2, Agile or other industry standard Programme or Project Management qualification. A good knowledge of Microsoft Server technologies, 365 admin level experience across Teams, SharePoint, OneDrive, Exchange Online etc. is essential for the role. Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.
How to apply:
If this sounds like the opportunity for you, please click on the ‘Apply Job’ button below.
Closing Date for Applications: Sunday 19 Mary 2024 at 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
Career development pathways
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email the Talent team via our website and we will contact you to discuss how we can help.
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Diversity, Inclusion and Equal Opportunities
We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Type of role: Full time, permanent
Salary: £50,000 - £56,000 per year
Location: Monument / Cannon Street
Benefits: Excellent work/life balance, holiday buy back options, two-week fully paid sabbatical after 5 years' service, career development,
Charity People are thrilled to be back in partnership with Tommy's, who are looking for a new permanent Head of Data.
Tommy's are a mid-sized charity and lead the way in their field. Established in 1992, their mission is to work towards making the UK the safest place in the world to give birth. They do this through research the causes of baby loss, providing information to make pregnancy safer, supporting families after baby loss and working to improve maternity care.
This is an exciting time to be joining them, as they bed in their new strategy and look to increase their internal data presence and explore ways of adding insight to their action.
As the person flying the Data flag in the world of Tommy's, you will take accountability for maintaining, upgrading, and developing their fundraising database so that they can improve their donors' experience and communicate effectively with them. You will lead a team of two Database Officers and coach them to becoming a highly effective team.
As part of the role, you will develop strong relationships within the Fundraising team, helping to understand their needs. You will also develop and establish organisational ways of working with the database, including leading on training staff and developing a user manual to highlight good practice. As the data champion, you will be the main point of contact for data, reporting and analysis queries internally, delegating to the Database Officer as appropriate.
If you are interested in this new role, please email your most recent CV to Neil Hogan at Charity People. A full job pack is available.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Motiv8 is a life changing youth charity, that was established in Portsmouth in 1998. Today we have established venues based in the heart of our communities within Gosport, Havant and Portsmouth, where youn gpeople and families can gain support when needed. We are committed to a long term community presence, building trusted relationships with out communities. Our work is about reaching young people and families early to prevent problems from escalating. It means recognising every individual is unique. It means remaining focused locally and being a permanent presence in our communities, acting as the glue that binds services and people together. It means building trusted relationships, offering person-centered approaches and helping young people to feel connected. it means providing safe spaces and welcoming environments where support can be accessed.
We are looking for a Chief Executive who can lead our team to help bring about lasting change
Motiv8 believes that all young people should lead safe, happy and healthy lives.
Our vision: To create safer communities where young people feel inspired and empowered to reach their potential
Our mission: Motiv8 supports young people and their families in the community, building trusting relationships to help equip them with the skills, resilience and opportunities to thrive.
Role overview
Job title: Chief Executive
Reporting to Board of Trustees
Location Head Office based in Portsmouth
Salary: £62,000 per annum
Contract type: Permanent
Hours: 37.5 hours per week
Job summary
We are looking for a Chief Executive who can provide leadership, aligned with our valies and manage the organisation, working with the Trustee Board to provide vision and communicate a clear and inspiring strategic direction, implementing change as required.
The main purpose of this role is:
- To lead all staff and volunteers engaged by Motiv8 to successfully achieve objectives in line with Motiv8 valies in an inclusive way
- To develop the policy and strategy of Motiv8 in collaboration with the Board of Trustees
- To oversee and lead implementation of policies and strategy to deliver Motiv8 strategic aims now in the coming years
- To ensure that Motiv8 maintains and develops policies that reinforce inclusion and diversity in the workplace, that addrss all kinds of harrassment and protect minority and youth groups with whom Motiv8 works
- To represent Motiv8 on behalf of the Board of Trustees, to develop relations with our staff members, volunteers, partnership and stakeholder groups
- To further develop Motiv8 in line with the charity's objectives, to implement necessary change and ensure that Motiv8 exhibits ongoing relevance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.
The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Place of Work
The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.