Salford cvs jobs
Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.
Role Purpose:
Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.
You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.
Main Duties and Responsibilities:
· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed
· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees
· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something
· Responding to queries from professionals or service users
· Monitoring email boxes and supporting to monitor waitlist
· Completing IA’s with families who are due to start therapy
· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)
· Liaising with professionals and assisting with onward referrals
· Keeping records up to date
· Communicating cancellations/scheduling changes to therapists or clients or both
· Support therapists with collecting feedback from parents/carers
· Attend team meetings, assisting with minutes where possible, helping to share information with the team
· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access
· Signposting for other services
· Communicate referral decisions to clients and healthcare professionals in line with procedures.
· SilverCloud supporter
· Assisting with data gathering for reporting if needed
· MHSDS submissions
All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
PART TIME BRANCH ADMINISTRATOR
The Samaritans of Manchester and Salford are looking for a part time Administrator to work in their city centre branch.
Manchester and Salford Samaritans is located in Manchester City Centre and is a local branch of the national charity Samaritans.
Our Vision: Fewer people in the UK die by suicide.
The Samaritans do this by
· Reducing the feelings of distress and crisis that can lead to suicide.
· Increasing access to support for people in distress and crisis.
· Reducing the risk of suicide in specific settings and vulnerable groups.
· Influencing governments and local agencies to take action to reduce suicide.
The Manchester and Salford Branch currently has 200 active volunteers who provide a confidential, non-judgemental listening service round the clock every day of the year. Our callers can contact us on the phone or via email. The branch also supports 40 prisoners who are Listeners in two local prisons.
The purpose of this job is to provide administrative support in the Branch so that the volunteers have what they need to provide the service that supports our callers. This includes for example administering expenses and travel costs, supporting our activity in recruiting and training new volunteers and coordinating the branch database.
This is an office-based role a part time post for 20 hours a week working 5 hours for 4 days each week and will typically be 10am – 3pm. The role is based in our office on Oxford Street in Manchester where our volunteers take calls.
Approximately once a month there is a requirement to work in the evening for 2 hours to prepare and minute Leadership Meetings. The dates of these evening sessions are known well in advance. On those days any hours worked in the evening are instead of the usual hours earlier in the day.
Posted on: 23rd September 2025
Closing date: Tuesday 7th October 2025
You are encouraged to apply early, as applications will be reviewed on a rolling basis and we reserve the right to close the ad early if a suitable candidate is found.
Please note:
· We will contact you to let you know the outcome of your application. This can sometimes take a few weeks due to the volume of applicants.
· You will need to be able to prove your right to work in the UK before starting work with us.
· We are not currently able to sponsor candidates requiring a visa.
· Applications received after the closing date will not be considered.
·
APPLICATION PROCESS
Please provide an up to date copy of your CV with covering letter quoting: Ref 4060 in the subject line.
Your covering letter should include:
1. Why you want to work for Samaritans.
2. Your experience of effectively managing systems and processes.
3. Your experience of working on your own initiative as well as working with a team.
Application Instructions
Please ensure you include a covering letter with your application.
The client requests no contact from agencies or media sales.