Samaritans Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for an experienced Executive Assistant to join the Executive department of Samaritan’s Purse International (SPI) and the Billy Graham Evangelistic Association (BGEA), supporting the Executive Director (ED) and wider Senior Management Team (SMT). The role is part time (21 hours per week) and based from our head office in Coventry.
The post holder will need to have meticulous attention to detail, be highly organised and have excellent administrative skills. A key aspect of the role is building collaborative relationships internally and externally. Proven experience working at Executive Director level is essential.
Duties will include:
- Providing full administrative and secretarial service to the ED and SMT
- Providing administrative support to the Board members of SP and BGEA
- Building of relationships both internally and externally
- Manage and maintain electronic diary accurately, liaise with the ED and SMT to input and manage appointments
- Undertake general administrative duties as requested by the ED and SMT
- Organise meetings/conferences/special events, provide agendas/directions to attendees. This to include all ED meetings and SMT strategic and tactical meetings.
- Organise travel for ED and SMT
- Organise visits by international visitors, including schedules of appointments
- Attend meetings, take notes/minutes to circulate to attendees in an accurate and timely fashion
- Daily use of Microsoft packages
- Assist the SMT with administrative tasks to aid in the efficient running of the team
- Attend SMT meetings and provide agendas, papers and notes
Occupational Requirement
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support, and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Dive into a role where you can truly say, 'What I do matters,' contributing to our mission to reduce the stigma around mental health and emotional distress.
Do you have experience providing high quality support for an IT Service Desk? Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?
Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!
We are looking for two Service Desk Analysts to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various first and second line IT issues.
We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. Many of those within the team have progressed from this role to more advanced roles within Samaritans. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.
- 1 x Permanent Contract. 1 x 12 month fixed term contract
- Full time (35 hours/week) with flexible working practices
- £27,000 to £28,350 per annum
- Hybrid working – This role is ‘linked’ to our central office (Ewell), the current requirement is to attend central office approximately 1 day a week.
- You’ll also be asked to participate in the out of hours on call rota (additional remuneration provided)
Please note that for the fixed term role we would not be able to consider candidates with notice periods to leave their current employment of over 1 month.
A full outline of the role can be found in the Job description here.
Employee Benefits
Samaritans invests in our People’s wellbeing through the provision of a range of benefits including;
- Flexible working and family-friendly policies,
- A structured induction and ongoing training and development.
- 28 days holiday, plus bank holidays each year, rising to 33 days over 5 years of service.
- Matched Pension contributions of up to 5%.
- A health Cash plan to cover the cost of medical and alternative health treatments.
- Complimentary subscriptions to Headspace and Perk Box for expert meditation, fitness programmes and shopping discounts.
Application
Samaritans recognises the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. We are wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.
To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented in our organisation.
We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team at Samaritans and we will try our best to accommodate your needs.
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a cover letter, outlining how your skills and experience meet the job specification.
This role will close for applications on 12 May 2024, with interviews scheduled to take place soon after on the 20 and 21 May 2024 at our central office, Ewell, Epsom.
If you’re interested in applying or would just like to find out more, then we'd love to hear from you.
The client requests no contact from agencies or media sales.
Are you passionate about the Samaritans mission and eager for a new challenge? Perhaps you want to develop new skills and broaden your experience? If so, what better part could you play than this exciting opportunity to work as an Executive Assistant to support our Executive Leaders and help Samaritans continue to be there for people when it matters most.
The role
As an Executive Assistant in the newly formed Business Support Team, you’ll be highly organised and a great communicator. You’ll be responsible for providing highly efficient and effective support across all administrative and organisational activities. Working in a fast-paced responsive team you will be one of the first points of contact for the Executive Leadership Team and will assist with administration and organisation of diaries for meetings and travel arrangements, preparing briefs and drafting various communications where appropriate. You’ll attend key meetings in a supporting role and ensure efficiency and timely support to the Leadership team.
You’ll also assist with front-line reception administration services in the Ewell, Epsom Office as required.
The team
At the heart of our organisation's success lies the crucial role of administration support. These roles wield direct influence over the realisation of core strategic objectives, as well as the smooth functioning of day-to-day business operations. The newly formed Business Support team will not only cater to the needs of Executive Leadership Team and departmental/staff administration but also plays a pivotal role in supporting the broader organisational ambitions through services such as record retention/retrieval, telephony, postal/courier management, cash handling and more.
The terms
Samaritans are looking for two Executive Assistants to join the team - details below;
- 12 month Fixed term contract
- Full time - 35 hours per week. Part time - 20 hours per week preferably worked over 4 days
- £33,000 - £35,000 per annum (£18,857 - £20,000 per annum for 20 hours/week)
- We are passionate about flexible working, talk to us about your preferences
- Predominately office Based in Ewell (Surrey), with actual home/office mix to be determined.
- Some occasional out of hours/weekend attendance at events/meetings.
Skills and Experience:
- Excellent written and oral communication and interpersonal skills; ability to establish and maintain positive relationships with colleagues and volunteers at all levels.
- Ability to produce clear documentation to be used by staff, volunteers, senior management.
- Knowledge of office administrational functions, facilities soft services (cleaning, telephony related services).
- Excellent organisational skills, with a proven ability to meet deadlines.
- Good IT skills including use of MS office, particularly MS Word and Excel
- Ability to work under pressure, manage competing priorities and maintain a positive and professional approach.
- Strong attention to detail.
- A high level of integrity, with experience of keeping sensitive information confidential.
- Experience of working independently and successfully as a part of a team.
- Desirable experience of charitable environments
- Desirable experience of project support or project management
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your transferable skills and experience. This role will close for applications midnight on 29 April 2024.
The client requests no contact from agencies or media sales.
We are looking to recruit a talented graphic designer with an eye for detail and great project management skills to join our busy in-house creative team. Working closely with communications colleagues and volunteer leads, your role will be to interpret and design a wide-range of Samaritans print and digital materials.
• £28,500 - £32,000 per annum + benefits.
• 12-month fixed term contract, full-time (35 hours per week), starting early June 2024.
• Linked to our Ewell (Surrey) office with home and office working (approximately twice per month in the office).
• We are passionate about flexible working, talk to us about your preferences.
Full job description available here.
The person
A creative and organised self-starter, the successful applicant will have a strong portfolio of design work, excellent project management skills and be able to demonstrate experience designing projects from beginning to end.
You will possess excellent interpersonal and negotiation skills and able to articulate your projects with confidence at all levels of stakeholder involvement. You will be able to manage a busy workload, prioritise and meet deadlines.
About Samaritans
At Samaritans, our vision is that fewer people die by suicide. We believe it can be prevented and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and Ireland, and we answer a call for help every ten seconds. We have around 300 staff and last year we had around 23,000 volunteers based across over 200 branches and locations giving emotional support 24 hours a day, 7 days a week.
What’s in it for you – our benefits
We offer some brilliant benefits including flexible working, family-friendly policies, and training to support your development. You'll have 28 days annual leave, plus bank holidays and we match your pension contribution up to 5%. You can claim money back via a Health Cash Plan and wellbeing options including a free subscription to Headspace and a Perk Box account.
Application
Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team.
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a cover letter outlining what attracted to this role, your transferable skills and experience. Please also insert two example images of your best work in your covering letter. Please note that those that do not include the examples of their work in their cover letter will not be considered for interview.
This role will close for applications at 9am on Monday 29 April.
Interviews will be held on Tuesday 7 and Wednesday 8 May.
The client requests no contact from agencies or media sales.
Are you an inspirational leader with significant experience in leading successful Fundraising or Income Generation teams? Samaritans is looking for a new Assistant Director of Supporter Engagement.
You’ll lead our mission in creating a first-class experience for our invaluable supporters. If you're passionate about driving change, fostering high-performing teams, and championing supporters, we want to hear from you!
• £75,000-£78,000 per annum
• Permanent, full time role (35 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office with home and office working
• In office working - we'd love to see you in person at least twice a month
• We are passionate about flexible working, talk to us about your preferences
Your Role
As our Assistant Director of Supporter Engagement, you'll be an integral part of our External Engagement team, reporting to our Executive Director. Your days will be filled with strategic challenges and opportunities as you lead and manage our supporter engagement activities. From developing fundraising strategies, to overseeing our diverse portfolio of fundraising products, your leadership will drive sustainable growth in voluntary income and support.
You’ll inspire and nurture a talented team including Individual Giving, Legacies & Supporter Care, Community & Events and Income Data and CRM. We are a passionate and supportive team, with a team culture that we're proud of, and together we are transforming supporter engagement at Samaritans.
What makes this role unique
You’ll be working for one of the UK & ROI’s most trusted charity brands. Samaritans has over 23,000 volunteers & staff dedicated to ensuring we can be there for anyone struggling to cope. Our network of passionate supporters creates a rich and diverse range of opportunities for sustainable growth.
At Samaritans, we're dedicated to our vision of fewer lives lost to suicide. Our commitment to equity, diversity, and inclusion is at the heart of everything we do, along with our unwavering belief in the importance of incorporating the voices and insights of those with lived experience.
What you’ll bring:
• Proven leadership and management abilities, with a knack for empowering and motivating teams.
• Extensive fundraising experience and a track record of success in income generation.
• Strategic understanding of how to use customer data to increase engagement and income.
• Strong interpersonal and communication skills, with a considered approach to strategic challenges.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, pick up your children, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and cover letter (2 pages max). Please include within your cover letter your transferable skills, motivations for applying and what you believe to be the key current challenges and opportunities for supporter engagement teams within the UK.
Applications close at 9 am on Wednesday 1 May. First stage video interviews on 9 and 10 May, with final face to face interviews likely 14 and 15 May in Ewell (Surrey).
Join Samaritans in our mission to create a world where everyone has the support they need. Apply now and be a part of something truly impactful.
Seeking a meaningful shift in your career? Embark on a transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a sustainable, equitable and just future.
Why join us?
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Make a real impact: Through two 6-month work placements with leading organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Our partners, including Big Society Capital, Save the Children, Oddbox, Samaritans, and Systemiq, provide unparalleled opportunities to contribute to meaningful change.
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Expert-led learning: Immerse yourself in an intensive Learning & Development programme, with weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the leadership skills, knowledge and mindset to drive systemic change.
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1-2-1 mentoring & coaching: Receive personalised support through fortnightly mentoring sessions and quarterly executive coaching, fostering both personal and professional growth.
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Join a supportive community: From day one, you'll be welcomed into a tight-knit cohort of ~20 like-minded and ambitious Associates. Together, you'll share ideas, challenges, and successes, creating a sense of belonging and mutual support that extends far beyond the programme's duration. You’ll also join the expansive On Purpose community, connecting with a global network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Programme highlights:
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Earn while you learn: A competitive gross salary of £25,645 per annum, supporting your full-time commitment to creating change.
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Transformative impact: Nearly 1000 alumni are now leading change worldwide in all parts of the system, with 92% working in the impact sector, evidencing the programme's success in facilitating career changes towards impactful work.
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Diverse career opportunities: Our Associates have made significant career changes, moving into roles ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within, like a former music label business owner now the CEO of Hubbub, a former Consultant now Managing Director of Divine Chocolate, and a former Marketer at Google now Head of Europe for Terra.do.
Who we’re looking for:
This programme is ideal for individuals seeking a career change into the impact sector, or for those already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal.
Specific sector/industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK
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Fluency in English
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Office environment experience
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Excitement towards building a career that helps transform our economy from profit to purpose
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Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
Learn more and apply:
Register your interest in the programme and we’ll send you all you need to know on how to apply. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and why you’d like to join the programme.
Curious about making an impact with your career? Register your interest, after which you will receive an email with the link to start your application. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and motivation for joining the On Purpose Associate Programme.
Key Dates:
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Apply by: Tuesday 21 May, 9:00 am (BST)
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Interview dates: Mid-late June
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Programme start: October 2024
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Duration: One year
Join us in creating a healthier economy, society and planet. There has never been a more important time to act. Apply now and take the first step towards a career that matters.
The client requests no contact from agencies or media sales.