Social Worker/ Senior Social Worker Jobs in Bloomsbury, Greater London
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £23,500 to £25,000 (pro rata if part time)
Workplace – Various, daily travel to our delivery sites with some home working
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start – August
We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.
We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for enthusiastic, reliable, highly motivated people who are passionate about working with young people and able to inspire, engage and motivate young people. Good IT and English writing skills are essential.
Support Worker-Day, evening & night sleep-in shift rotas available.
£24,856 per annum pro rata to £27,000 (based on 4 night shifts)
Full Time or Part- time. Bank staff positions also available.
Housing Plus Ltd based in Brent, London NW2 & NW10,
We are currently recruiting support workers who will be able to work on a shift pattern that will include a rolling rota with a combination of days, evenings, sleep in nights and weekends including public holidays. The role can be part time or full time. Support Workers will have to be flexible re shifts. We know that some great people are available who may only be available for certain shifts eg nights or weekends. If that is you please apply and clearly specify your preferred availability.
Our supported accommodation is for young people aged 16-19 who are primarily refugees and asylum seekers and in the care of the local authority.
Day shift is 9am-5.30pm. Evening/Waking hours 5pm-11pm and 8-9am. This will be paid at the hourly rate of £11.95. The sleeping-in shift 11pm- 8am, payment is a flat rate £46.00 per night.
We are currently recruiting support workers who will work on a rota in our supported accommodation for young people aged 16-19 who are primarily refugees and asylum seekers and in the care of the local authority. These young people are preparing to live independently and we offer practical and emotional support to them.
The role requires you to record support to prepare reports, for the commissioning authority using IT as required. Familiarity with Googles docs and sheets is required.
The role of the support worker is to help young people to develop their independent living skills. This can involve being out and about with the young people – going shopping, attending interviews and appointments, support to attend college, helping them to know the area and its resources and, in the home, helping them to cook, clean and develop self-care skills. The evening / night shift is focussed more on tasks that can be completed in the placements or in groups such as cooking, cleaning, support with homework, film nights, recreational activities. Some creativity is encouraged to engage and inspire the young people.
Alongside this you will have some responsibility for light household tasks to keep the house tidy and organised as well as undertaking health and safety checks. The time in the morning will be spent ensuring that the young people who need to be up and out are ready to attend college.
Some experience of working with young people, night working and lone working will be a big advantage.
Housing Plus offers competitive rates of pay, supervision and appraisal and development opportunities.
Please refer to the job description and personal specification attached. Shortlisted applicants will be offered an informal meeting prior to interview.
Housing Plus is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment and all staff work to a code of conduct. Housing Plus operates stringent safer recruitment procedures. This post is subject to an enhanced disclosure application to the Disclosure and Barring Service.
Please submit CV's via email. Applicants that progress to interview stage will be asked to complete an application form prior to interview.
The client requests no contact from agencies or media sales.
Are you passionate about improving the lives of children and young people with cancer? Charity People are delighted to be partnering with Young Lives vs Cancer to find their new Senior Philanthropy Fundraiser.
Senior Philanthropy Fundraiser
Full-time, part-time and condensed hours to be considered
Hybrid based in London or Bristol, Flexible working options availble
Salary: £34,836 to £36,677
Benefits: 27 days leave plus bank holiday, enhanced pension, Well-being and development days, employee assistant programme, 2 volunteering days, bike-to-work scheme.
About the charity
When a child or young person is diagnosed with cancer, their whole world (and their family's) can feel like it's falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. Young Lives vs Cancer is the only charity in the UK with specialist social workers dedicated to providing tailored psychosocial support to children and young people with cancer, and their families. They stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.
About the Role
We have an exciting opportunity for an experienced Major Gifts Fundraiser to join our team. As the successful candidate, you will be responsible for securing six-figure major gifts from individuals in a charity environment to meet ambitious targets. Your primary role will be to manage and develop relationships with wealthy and/or influential individuals and senior volunteers, inspiring and motivating them to meet objectives as per their solicitation plans. Additionally, you will manage and inspire the Philanthropy Executive and support them in executing donor cultivation events. This role is all about strengthening the already existing relationships and using already established contacts to tap into new potential donors.
You will be able to write successful, inspiring, emotive, and detailed six-figure proposals, tailored to a major donor audience. Moreover, you will support the creation of a major donor development board or committee and work towards creating a better stewardship journey for supporters. We are looking for someone who is passionate about making a difference and can bring their expertise to help us achieve our goals.
About you
You are an experienced Philanthropy Fundraiser with excellent communication skills and a proven track record of securing significant grants, or you should be able to demonstrate transferable skills. The ideal candidate will have a proven track record of successfully soliciting donations and supporting senior volunteers and trustees to do so.
You should be persuasive and credible with all audiences, including those at the highest level, both internally and externally. You should also have the ability to disseminate and present complex information clearly and compellingly.
You should also be able to work effectively under pressure and to prioritise workload. We are looking for someone who is creative in their thinking and who can apply problem-solving techniques when met with complex situations. A team player with strong cross-team working, influencing, and negotiation skills is essential.
If you're an ambitious and goal-orientated individual with a passion for building high-value relationships with individuals, we want to hear from you. The application process is CV and Supporting Statement. In the first instance, please send your updated CV to for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. The role is interviewing on a rolling basis so please get in touch soon if you are interested.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.
£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
The early shifts for this role are 8am-4pm, the late shifts are 2:30pm-10:30pm. The working pattern for this role is as follows:
Week 1: 5 days
Week 2: 4 days
Week 3: 6 days
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
* Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.
TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.
The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.
This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.
Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.
In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.
Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.
* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.
* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
· Environment: Green spaces are created, protected and improved, for nature and for people.
· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.
Working within the IT Department, the Senior Support Analyst is the primary resource responsible for advanced 3rd line support of our systems, infrastructure, and networks. This covers both troubleshooting complex issues as they arise, as well as handling system implementations, maintenance, and configuration changes. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. In particular you will be responsible for the management of the broader Somerset House wired and wireless networks, resolving network issues, configuring switching, routing, and firewalls. You will lead on the provisioning of IT infrastructure for events and be responsible for the onboarding and continued service delivery of IT and communications services in resident offices and member spaces.
You will work across a range of technologies and systems, from desktops to server to SaaS, maintaining ownership of support cases and project work from start to finish. Additionally, the role will participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities.
Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage.
What we are looking for:
- Advanced management, maintenance, and configurations of our large site wide network, and to be the point of escalation when there is a service delivery issue. The Cisco Meraki network consists of over 6,500 wired data ports, 335 wireless APs, 179 switches, and carries up to 7,000 clients a day.
- Advanced management, maintenance, and configurations of our additional infrastructure including our on-premises server estate, hybrid Active Directory, Microsoft 365 tenant, and various SaaS solutions.
- Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all tenanted spaces, including those areas occupied by the Trust.
- Plan and configure complex IT connectivity and other services (including wired connections, wireless connections, and VoIP telephony) across all event spaces as required by specific event requirements. This includes large scale public events run by the Trust with up to 3,000 audience members, and private hire events from our commercial events clients.
- Deal with and resolve escalations from the Support Analysts for residents, members, event partners, and Trust IT support issues and requests, ensuring that services are provided to the agreed standards.
- Resolve all reported IT issues in a professional and timely manner, documenting all activity on the service desk ticketing system, conforming to SLAs, and adjusting priorities to deal with urgent issues and requests.
- Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution. Escalations to external vendors are rare and it is expected that almost all cases would be resolved inhouse.
- Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems as required.
- Research, project manage, and implement new solutions, security features, adaptations, and upgrades to IT services, working closely with colleagues to advise on changes for all future developments. Ensure that technical solutions are clearly defined and documented for the requirements of the intended client base.
- Hand over projects in a timely manner, with all operating and maintenance documentation in place.
- Undertake the training of others as required and document any processes or systems that are out of date or currently do not have documentation.
- Participate in the procurement of IT services, hardware, and software, providing specifications and contributing to tender documentation.
- Familiarise yourself with existing systems, processes, and policies, and look to improve these wherever possible. Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
- Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
- Where required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
There may be times when you are expected to undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience:
- 3rd line level networking concepts and hands-on management including VLAN, IP, DNS, DHCP, Firewall ACLs, routing, RADIUS, NAT.
- 3rd line level of Windows Server, Active Directory, Group Policy, Microsoft Hyper-V, Mimecast, Office 365, and Azure, including line support and configuration.
- 3rd line level, supporting and installing standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, and various SaaS solutions) and operating systems (Windows 10/11, Windows Server 2012/2016/2019/2022, some Mac OS)
- Supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
- Cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
- Working in an IT service desk or team, ideally within a serviced/managed office environment.
ITIL Foundation certification, Cisco or Cisco Meraki, and technical Microsoft qualifications are desirable.
Skills:
- Exceptional knowledge of network infrastructure, both wired and wireless.
- IT solution implementation skills across multiple technologies, from the initial proof of concept to the final solution delivery and signoff.
- Strong communication skills with the flexibility to deal with a varied customer base.
- Coaching or training end users in technical expertise.
- Knowledge of VoIP telephony.
- Knowledge of spam filtering software and configuring policies
- Knowledge of system backups, for example, Microsoft Azure Backup Service.
- Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
Benefits to working at Somerset House
Mental Health & Wellbeing
- Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed
- Mental health support and guidance from our in-house trained Mental Health First Aiders
- Hybrid working based on having 3 days in the office per week (pro rata if part-time)
- Contribution towards eye tests and glasses
- Trust life insurance scheme
Holiday
- Enhanced annual leave – 25 days plus bank holidays (pro rata)
- Birthday leave - additional day leave on or within a week of your birthday
- Extra day off - to celebrate anything of your choice
Other Leave
- Sick leave – 20 days full pay, followed by 20 days half pay (pro rata)
- Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependen
- Enhanced maternity pay
Pension
- 8% employer pension contributions
- No minimum requirement for employee contributions
- Option for salary exchange
- Interest-free loans
- Season ticket loan
- Cycle to Work scheme
Discounts, offers and free stuff
- The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites
- Discounts in Somerset House cafes and restaurants
- Discounts with various high street retailers and restaurants
- Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background.
Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here. We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society.
With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.
We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start.
Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
The client requests no contact from agencies or media sales.
Female Support Worker - Waking Nights (Part Time) - Kenton
*Female Support Worker - Adults with Learning Disabilities - Waking Nights
Kenton, Harrow - Part Time - 22 hours per week
Join Our Team as a Support Worker!
Are you ready to embark on a fulfilling journey in social care? Norwood is on the lookout for passionate individuals to join us as Support Workers in the unique and vibrant community for adults with learning disabilities and autism. Use your experience and personal qualities to make an impact on peoples’ lives and enable them to fulfil their potential. If you're dedicated, compassionate, and ready to make a positive impact, read on!
What Norwood offer:
Hourly Pay Rate: £12.50
Overtime: £13.75 p/hr & Bank holidays: £18.75 p/hr
Fully Paid Induction: Get the support you need from day one!
Workplace Pension Scheme: Plan for your future with confidence.
25 days annual leave plus 8 bank holidays (FTE): For a well earned rest.
NVQ Level 2-5 Health & Social Care Qualification: Boost your skills and knowledge.
Career Progression Pathway: Your growth is our priority.
Employee Assistance Programme: We care about your well-being.
£300 When You Introduce a Friend: Spread the word and reap the rewards.
Access to ‘Blue Light’ discount scheme
Cycle to work scheme
Free Eye test & Eyewear allowance
Your Role at Norwood:
As a Support Worker, you will play a crucial role in empowering individuals with learning disabilities and autism to lead independent and fulfilling lives. Your responsibilities will include:
• Guiding and supporting individuals in their day-to-day activities.
• Encouraging the development of personal skills through hobbies and interests.
• Accompanying individuals to routine appointments.
• Teaching essential life skills like budgeting, shopping, and managing bills.
• Assisting with personal care and, if required, administering medication.
• Contributing to household tasks such as cleaning and cooking.
As a Support Worker, you will provide day to day support including:
• Helping the people we support to be independent and live a fulfilling life
• Supporting & encouraging the development of personal skills through hobbies and interests
• Accompanying the people we support to routine appointments
• Teaching life skills such as budgeting, shopping and paying bills
• Assisting with personal care and administrating medication (if required)
• Assisting with household tasks such as cleaning & cooking
If you have can do attitude, lots of energy and want to make a difference in someone’s life, then Our Recruitment Team would love to hear from you.
*Please note: Female requirement exemption is claimed under the Equality Act 2010 Part 1 Schedule 9.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
(0.4) 2 days - 16 hours per week
Salary £11,277.8 - £11,588.1 (£28,194.5 - £28,970.25 Full time equivalent) depending on experience and qualifications
London Region
St Christopher’s Learning Support Team are looking for a part-time (2 days) Senior Learning Mentor for the London Region to cover the London Accommodation Pathways (LAP) and other Services we provide.
About the Role
The Learning Support Team offers support to Teams helping young people to develop core skills – both practical and academic, widen their existing interests, and explore new ideas. You will be involved in delivering group and one-to-one sessions, Maths and English tuition, tailored to individual needs; working with the rest of the team around the young person to ensure all our young people are provided with appropriate access to education engagement.
We believe everyone has a right to learn in the way that suits them best, so there is no such thing as a typical anything about this job. Sessions can take place anywhere from the beach to the kitchen via the garden and the gym. As with all the other teams and services the unexpected is every day in this job –but with us that can take any one of a range of unanticipated directions, someone gets excluded, in the transition of a School place, an emergency placement by someone suddenly turns up or doesn’t as the case may be.
We are also looking for people to join our bank of sessional staff – a bit like being available at short notice, like Supply or doing some overtime. So, if you are reading this out of interest and thinking it sounds interesting but you are happy in your current job, we could still find a use for your talents!
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click visti our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Applicants should have
- Evidence of education at a higher level (eg ‘A’ level, NVQ, BTec, Level 3 )
- Experience of assessing and analysing the needs of individual young people, of setting targets and goals through negotiation with them and through the collection of relevant data and information to support assessments.
- Experience of working with young people to support the achievement of their learning outcomes, particularly those who are underachieving, disaffected or have social/emotional barriers to their learning.
What you should expect from us
- Salary £11,277.8 - £11,588.1 (£28,194.5 - £28,970.25 Full time equivalent) depending on experience and qualifications.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
The client requests no contact from agencies or media sales.
HOURS: 37.5 per week (Full Time)
LENGTH OF TENURE: Permanent
LOCATION: Clapham (on-site with some remote work and travel to local sites)
Royal Trinity Hospice is the local hospice for southwest and central London. We provide free specialist palliative and end of life care for people living in Wandsworth and parts of Lambeth, Merton, Westminster, Hammersmith & Fulham, Kensington & Chelsea and Richmond.
The organisation has recently embarked on a new five-year strategy and this exciting role will play a pivotal part in the overall delivery of the technology aspects. The successful appointee of this role will sit within a small but busy IT team and will be responsible for first class support of Royal Trinity Hospice’s customers and systems.
Reporting to the IT Operations Manager, the Senior IT Support Technician will be responsible for providing 1st and 2nd line support services to the staff, volunteers and service users at the hospice, and will support the IT Operations Manager in their day-to-day activities, ensuring the IT service is delivered to the agreed standards, as well as providing mentorship and team-leadership to the IT Support Technicians within the team.
What you’ll be doing
The primary duties of the Senior IT Support Technician include, but are not limited to:
- working independently and as part of the wider team, the post holder will be responsible for fulfilling service requests and resolving calls within agreed timeframes.
- supervise, mentor and provide escalated support for IT Support Technicians to provide ‘outstanding, effective and robust’ services and ensure service level targets are met.
- collaborate with colleagues across all levels within the team and the wider business to support the team's success, staff IT training and the organisation's ambitions.
- delivering a high quality of work, ensuring that attention to detail, professionalism and consistency is always upheld.
- adherence to Royal Trinity Hospice’s policies, procedures, and values.
- supporting the IT Operations Manager in their day-to-day activities, including backups, reporting, patching etc.
- playing a crucial part in delivering aspects of ongoing and future IT projects.
- supporting the business in the provision of documentation and knowledge sharing.
Skills and experience required
- Excellent interpersonal skills, as the role necessitates advanced relationship building and communication skills to build rapport with internal and external stakeholders
- Experience in a similar role in an IT team following ITIL processes/practices.
- Working knowledge of Microsoft 365 and Windows 10 OS.
- Working knowledge of Microsoft Azure, AzureAD and Microsoft Endpoint Manager.
- Working knowledge of Windows Server OS, Exchange and Active Directory.
- A sound understanding of network and server infrastructure.
- Knowledge of IT security software solutions.
- Knowledge of various end user computing hardware e.g. Laptops, PC’s, Phones etc.
- Experience of Citrix XenDesktop and XenApp is desirable but not essential.
- Able to work to SLA’s and KPI’s.
- A strong ability to fault find customer issues remotely, in person or over the phone, ensuring that outcomes are documented within support tickets.
You’ll be
- Proficient in verbal and written English.
- Able to communicate effectively at every level within the organisation.
- Able to work with complex information, for analysis and review by non-specialist colleagues across the organisation.
- A role model for continuous quality improvement, offering advice and support where necessary
- Able to motivate and support all staff to comply with national and local standards including GDPR and data protection regulations, providing guidance where necessary
- Able to work collaboratively with colleagues across multiple departments to establish and develop guides and processes for using IT Systems.
- Happy to attend and participate in all appropriate meetings and forums as agreed with your line manager
- Able to explain technical concepts in ‘layman’s terms’ without patronisation.
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
All successful applicants will be subject to DBS, Occupational Health and reference checks.
For an informal chat or visit please contact Martin Renel, IT Operations Manager
Closing date: Sunday 26 May 2024
Interviews: Week Commencing 3 June 2024
Whether it’s our pilots, fire crew or charity team, every member of our workforce has a vital part in providing London with our service. London’s Air Ambulance Charity offers a hybrid way of working with central London offices, continuous professional development, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
Who are we looking for?
You will be a determined and passionate individual who wants to make a real difference to critically injured patients in London. You will have experience in developing and delivering robust supporter engagement, acquisition and retention campaigns.
The purpose of the Senior Direct Marketing Officer’s role is to deliver and evolve the acquisition and retention strategy, inspiring the people of London to become long-term supporters of the Charity.
Working closely with the Senior Direct Marketing Manager, you will manage campaign activity, from briefing through to execution, as well as identifying opportunities for improvement within the programme, particularly with regards to retention and delivery of the supporter journey.
You will be responsible for multi-channel donor acquisition, retention, upgrade and cross-sell campaigns across digital channels, print, telephone and provide occasional support to our successful Face to Face programme. You will take ownership of the delivery of our supporter journey for our regular donors, cash, lottery and raffle players – with huge scope to make a big impact in this area.
The role is offered on a full time, permanent basis. Although the post is based at Mansell Street, LAA offers a hybrid working arrangement.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Lambeth.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Lambeth Step Forward Recovery Cluster is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.
The role of our Support Worker play's a crucial role in fulfilling our customers expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support. Our Support Worker's are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers. An essential part of this role involves developing good partnership working with a range of professional's and maintaining excellent record keeping in line with our compliance management. More importantly, you will be required to oversee support planning, updating Risk Management Plans, and Keyworking. Applicants will need to be pro active and support our customers to enhance their lives.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Support customers to apply for benefits and manage their bills. Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible in work roles
- Open to feedback and good insight into self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused and enjoys helping people
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
The Youth Endowment Fund
Youth Voice & Project Officer
Reports to: Youth Understanding Manager (Programmes)
Salary: £32,300
Contract: 2-year fixed term (potential to extend)
Location: Central London, Hybrid – 2 days in the office
Closing date for applications: 09:00am, Wednesday 22nd May 2024
Interview dates: week commencing the 3rd June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
This role and why it’s important
It's critical to our mission that we understand how and why young people become involved in violence. The YEF’s work combines conducting rigorous evaluations and research studies with hearing directly from young people. It is also important to us that young people are central to the messages we share externally.
Your role involves ensuring that young people’s perspectives are heard and integrated into our work. This includes supporting our Youth Advisory Board (YAB) and helping young people’s voices play a central part in YEFs external communications.
This role also supports the wider team managing grants, contracts and providing general team support.
Click to learn more about the Youth Advisory Board (YAB). Many have lived experience of violence and advise us across all areas of our work to ensure that young people’s perspectives are taken on board as we pursue our mission. YAB members contribute to the governance of the organisation.
Key responsibilities:
1. Youth Advisory Board support:
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Plan engaging activities for YAB meetings and events. These activities require working some evenings and occasional weekends.
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Provide support and pastoral care to YAB members, including personal development planning and safeguarding.
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Help recruit YAB members (young people aged 16 –25) through interviews and managing recruitment.
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Develop and schedule the YAB induction programme for new members.
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Monitor attendance and engagement of YAB members.
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Coordinate YAB attendance at external events.
2. Facilitating Youth Voice in communications:
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Act as a bridge between the YAB and our external communications team.
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Work with the communications team to amplify young people's voices on social media.
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Assist young people in sharing their views and stories through various communication methods.
3. Managing grants and contracts:
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Maintain records of payments and tasks using Salesforce.
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Assist stakeholders and team members in using Salesforce effectively.
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Support in procurement processes and grant management by organising documents and scheduling meetings.
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Proactively identify and address issues.
4. Collaboration and support:
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Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you -you’re the sort of person:
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You believe in young people: You have worked with young people and know the huge potential young people have to bring change. You have experience and knowledge of adhering to safeguarding processes, and are able to be flexible to suit young people’s needs - understanding when plans need to change at short notice.
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You’re passionate about helping young people to be heard: You have some experience in using media/social media to tell young people’s stories and are keen to learn more.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects, whether that be leading YAB sessions, supporting the development of young people one-to-one or creating exciting content with young people. You prefer a job that looks different every day. You don’t get overwhelmed by a long to-do list and can effectively identify what’s most important and how to balance different priorities.
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You’re brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You’re good at getting your head around how a process works and improving it. It’s a plus if you’ve used the Salesforce system before, but not a requirement.
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You love supporting great teams: You’ll be happy to support beyond your immediate team, using your organising skills to support the wider organisation. You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You don't want your days to pass without making a difference. You want to play a significant part in a charity that’s making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
Our offices are based on Great Eastern Street in Central London. The post holder will be expected to be in office 2 days per week.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9am Wednesday 22nd May 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the 'About You' section on the JD, give clear examples of:
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How your work shows that “You believe in young people” and
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How “you’re able to juggle many diverse tasks at once”
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient support workers to join our Mile End Young People service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Shift work working a mixture of early, evenings and weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Look Ahead Support Workers have the personal qualities required to manage these customer expectations alongside the responsibilities of their role. Day to day Support Worker activities include:
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Please visit our website for a full job description
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
Desirable:
Sector related NVQ or equivalent
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
- A clean driving license (desirable)
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.