Visitor engagement and operations manager jobs in london, greater london
Position: Transformation Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term contract – 12 months
Location: Office based in London, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.
As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.
Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.
You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.
We are looking for someone with
- Proven track record of successfully delivering complex projects, including budget management of over £250k
- Experience of leading project delivery teams
- Skilled in working across cross-functional teams to align around shared goals
- Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
- Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
- Strong problem-solving, planning, prioritisation, and time management abilities
- Confident in assessing risks and issues accurately and taking appropriate action
- Knowledge of data platforms and CRM technologies is desirable
Please note this is a fixed term role for 12 months.
Closing date for applications: 9:00 am on Friday 24 October 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sebby’s Corner
Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.
Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.
We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.
About the Role
We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.
This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.
Key Responsibilities
MAJOR DONORS
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Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.
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Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.
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Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.
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Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.
CORPORATE PARTNERSHIPS
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Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.
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Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.
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Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.
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Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.
INDIVIDUAL GIVING & CAMPAIGNS
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Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.
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Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.
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Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.
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Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.
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Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.
LEADERSHIP & STRATEGY
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Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.
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Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.
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Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.
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Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.
Person Specification
Essential
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Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)
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Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes
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Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders
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Experience line-managing staff, interns, or volunteers
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Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications
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Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity
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Quick learner with the confidence to pick up new systems, processes, and ways of working
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Willingness to occasionally work evenings/weekends as required
Desirable
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Experience contributing to or developing fundraising strategy
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Understanding of community fundraising and volunteer engagement
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Familiarity with Salesforce or another fundraising CRM
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Clean driver’s licence
What We Offer
Salary & Pension
The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.
Annual Leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.
Sebby's Corner believe no child should go without the essentials they need to thrive. We support vulnerable families across London and the South East.




The client requests no contact from agencies or media sales.
Join the V&A East launch team
We’re seeking a Senior Campaign Delivery and Channel Manager for the landmark opening of V&A East Museum and debut exhibition The Music Is Black. Sitting within the V&A’s Marketing team, you'll act as the linchpin of this complex, high-profile launch, with a remit to ensure resources are maximised and campaigns are delivered strategically, creatively, and effectively across all channels to meet audience and commercial goals.
About the V&A
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
The client requests no contact from agencies or media sales.
Lead Financial Excellence at a World-Renowned Institution.
The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £33m and employ approx. 300 staff. We are seeking a strategic, technically skilled, and forward-thinking Head of Financial Operations & Control to lead and enhance our finance function.
We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure.
Reporting to the Director of Finance, the Head of Financial Operations & Control is a pivotal senior leadership role, responsible for ensuring the accuracy, completeness, and compliance of all financial records across The Courtauld and its subsidiaries. You will oversee core financial operations, reporting, tax and treasury management, investment support, regulatory compliance, and risk management, playing a key role in safeguarding the financial stability and integrity of the institution.
Key Responsibilities Include:
· Lead the finance function, including financial accounting, control, compliance
· Manage all aspects of financial operations such as accounts payable/receivable, payroll, treasury, fixed assets, and tax
· Ensure accurate accounting and tax services to the group and its subsidiaries
· Lead the production of high-quality statutory financial statements, management reporting, and lead the annual audit
· Develop and maintain internal control policies, systems, and procedures to facilitate timely and accurate financial transactions and reporting
· Maintain the integrity and completeness of financial data held in the ERP system, including the chart of accounts and resolution of data quality issues
· Support investment strategy, manage treasury, endowment accounting and liquidity planning
· Drive continuous improvement in financial processes and controls and contribute to strategic financial planning
· Ensure compliance with regulatory and statutory obligations (including HMRC, VAT, Gift Aid and tax implications for fundraising activities)
· Build effective relationships across the institution and externally, including auditors, investment managers, and regulators
· Deputise for the Director of Finance when required
In order to be successful in the role we're looking for;
· A qualified accountant (CCAB or equivalent)
· Significant experience in managing financial control and operations including VAT, Tax relief, treasury in a charitable/education/not-for-profit organisation of similar size and complexity
· Able to self-sufficiently lead a smooth, accurate and timely year end process
· Strong technical expertise in accounting standards, able to ensure correct accounting treatment of restricted, unrestricted and endowment income
· A proven track record of leading finance teams and driving process improvements, thriving to develop a best-in-class finance function
· Strong stakeholder engagement and the ability to influence at a senior level
· Experience in investment and endowment accounting is strongly desirable
Why Join The Courtauld?
You’ll join a world-class institution with many of your stakeholders based at the iconic Somerset House. You will join at a time of exciting transformation and growth. You will be able to develop your skills and make a difference by further developing systems, processes, and contributing to the strategic growth of the investment portfolio. We offer a supportive, inclusive workplace with opportunities to make a lasting impact, in a vibrant, arts-focused environment. We also offer;
· Competitive salary of £75,000
· Excellent USS pension scheme
· 30 days annual leave + additional closure days
· Training and development opportunities
· Hybrid work pattern 3 days a week in the office (Kings Cross)
In order to apply, please submit your CV along with covering letter of no more than 1 side of A4 outlining why you wish to apply and highlighting your relevant experience by the 19th of October. For a confidential call to discuss your suitability please contact our recruitment partner Sian Negal of Morgan Law.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Waking Hostel Night Shift Worker – £22,207 per year
Richmond (Kew Road) – Part-time, 30 hours per week (Saturday, Sunday, Monday, 9.45 pm – 8.45 am)
Make a difference while others sleep.
Join SPEAR and help create a safe, calm environment for people who’ve experienced homelessness. As a Waking Hostel Night Shift Worker, you’ll stay awake throughout the night to keep the hostel secure, provide practical and emotional support, and respond quickly to any issues, safeguarding residents and ensuring everyone feels respected and safe.
What you’ll do
- Be the first point of contact overnight, providing a welcoming and supportive presence.
- Carry out regular building patrols, monitor doors and access points, and respond calmly to emergencies or disputes.
- Identify and act on safeguarding concerns, following SPEAR’s procedures and escalating issues promptly.
- Keep accurate records of overnight activity and incidents, and give a clear handover to day staff.
- Handle calls and general enquiries, and liaise with on-call managers when required.
- Support residents with practical needs and maintain a positive, inclusive atmosphere.
What you bring
- Experience supporting people affected by homelessness or rough sleeping, including those with complex needs.
- Strong safeguarding knowledge and confidence to identify and escalate concerns.
- A calm, approachable manner and the resilience to manage challenging behaviour.
- Good communication and record-keeping skills, plus the ability to work independently and as part of a team.
- Willingness to work regular night shifts and occasionally attend daytime training or meetings.
Why join SPEAR
You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:
Generous holiday – 26 days plus public holidays (pro rata), rising by up to 5 extra days with length of service
Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
Cycle to Work – Save on a new bike and accessories through salary sacrifice
Season ticket loan – Interest-free loan for annual travel passes
Moving house day – Extra day’s leave when you move home
Financial security – Life assurance (4× salary) and interest-free emergency staff loan
Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
Career development – Ongoing training, learning and progression opportunities
Blue Light Card – Discounts across a wide range of shops, restaurants and services
Apply now and help create a safe, supportive night-time environment where residents can rest and rebuild their lives.
The client requests no contact from agencies or media sales.
Are you passionate about using digital innovation to create positive change?
Join us as Digital Product Owner and help transform the lives of young people worldwide.
In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.
You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.
Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.
Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.
Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.
Ready to make a difference?
Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.
In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.
A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.
Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.
You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.
This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.
Ready to lead digital innovation with purpose?
Apply now and help us build the tools that unlock potential and transform futures.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
The Vacancy
We're looking for an Executive Assistant to act as the first line professional point of contact for the President and Vice-President of the Methodist Church.
This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.
This role is based at Methodist Church House, London, with the possibility of flexible working.
About You
To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:
· working in a PA role in a complex organisation
· organising meetings and diaries and filtering and providing information.
· paying close attention to detail and working under pressure and to tight deadlines.
· managing and prioritising your own workload as well as working as part of a team.
The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 17 October 2025
Shortlisting date: 20 October 2025
Interview date (in person): 27 October 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
