Water jobs
Additional information
This position is home based but with extensive travel within the Rochdale area and can involve travel across England & Wales A full driving licence and access to a car is essential for the role. The role requires time flexibility including evening and occasional weekend work DBS check and references will be obtained.
Job description
The National Flood Forum is partnering Rochdale Borough Council to deliver one of 25 national projects comprising Defra’s Flood and Coastal Resilience and Innovation Programme (FCRIP) which is managed by the Environment Agency and runs until March 2027. The programme aims to test and create new, innovative approaches to flood and coastal resilience that can be adapted and rolled out more widely as good practice and new ways of delivering positive change.
Our project centres on two frequently flood affected and vulnerable neighbourhoods in the Roch Valley in Rochdale district The communities are complex and include a high incidence of social, economic and environmental disadvantage. It aims to develop a more holistic approach to flood and climate resilience with better management of residual flood risks through new, innovative cross-sectoral approaches that also address climate justice and both flood and fuel poverty. The project will deliver a step change in flood literacy and community participation, increase peoples’ capabilities to respond to flooding, improve flood and climate resilience of ageing housing stock, enhance surface water management, neighbourhood water conservation, natural flood risk management and local green infrastructure and develop better financial resilience for homes and businesses.
This is an exciting role for someone who has experience working at community grassroots or who is passionate about people and working with communities. We give flooded people tools to advocate and speak for themselves, and we want someone who is passionate about community empowerment. Are you articulate and confident and able to facilitate in partnership discussions? If so, we would love to hear from you.
About Us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This is a key role acting as a delivery partner on our projects, working on streams of community work, and within the staff team.
Responsibilities
- Projects and Workstreams: Outstanding delivery on community projects.
- Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change. Supporting senior staff to develop and build community engagement work streams. Draft and deliver reports.
- Stakeholder Relationships: Manage key stakeholder relationships, ensuring strong partnerships.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities.
- Support Senior Team with conferences, flood training, external presentations and other NFF activities
Day-to-Day Activities
- Deliver community projects and work streams.
- Liaise and build relationships with stakeholders to ensure smooth operational and community engagement activities.
- Work with and for community groups and support communities to develop Flood Action Plans
- You will work with other colleagues to support income and other initiatives to support NFF activities
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder liaison: Partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised and flexible
- Collaboration: Team player with a solution-focused mindset
- Experience: Direct flooding experience is valuable but not essential.
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
TO APPLY
For further details about the role or informal discussion please contact
To apply please send your CV (maximum 2 sides) and Supporting document (maximum 1 side) demonstrating how you meet the requirements and why working for the National Flood Forum appeals to you.
Please also complete the Equal Opportunities form via this link https://forms.gle/cfddnXxAEze7UcH26
Please tell us how you heard about this position on your application.
Closing date for applications is midnight Sunday 28th September 2025
WE ARE ACTIVELY INTERVIEWING AND RESERVE THE RIGHT TO WITHDRAW THE ADVERT
The client requests no contact from agencies or media sales.
We are looking for a strategic, experienced, and passionate Learning & Engagement Manager to lead the Trust’s education, volunteering, and community work. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful – helping people connect with, care for, and champion their local rivers.
You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.
This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes, as well as oversea the successful development phase of our new National Lottery Heritage Fund project, Chalk Streams in the City. This project will revitalise four urban chalk streams in London and has engaging local communities at its heart. Newly developed educational programmes for schools, citizen science training and out reach events, will connect thousands of people with these rare natural treasures.
About you
For this role we are looking for someone who is:
- Experienced in delivering volunteering and outdoor community engagement programmes.
- A people person who has experience in line managing, developing and supporting a team.
- Capable of fundraising and securing income to ensure longevity of delivering our programmes.
- Able to project manage, plan and evaluate, to deliver the best outcomes for the community, trust and team.
- Able to build relationships with all stakeholders to enable successful engagement and delivery of projects and programmes.
Please see the full Learning & Engagement Manager job description for more information.
How to apply:
Please send the following documents found on our website - click on Redirect to Recruiter:
- Your CV
- A completed SERT Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 28th September 2025.We reserve the right to close the recruitment early.
If you would like to discuss the position please email with your enquiry and we will arrange to call you back.
Please note: All applicants must have the right to work in the UK. We do not have a licence to sponsor overseas applicants.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Engagement Manager
Location: London
Hiring range: 46,000 – 55,000 GBP per year
Staff work a hybrid schedule with 2 days/week in the office
Founded in 1969, IFAW is a global nonprofit with a goal of animals and people thriving together. With 50+ years of expertise in conservation and rescue, and projects in more than 40 countries and international waters, IFAW strives to improve the lives of animals and people and to protect our shared home.
The Donor Engagement Manager is responsible for communicating IFAW’s vision, strategy, and impact to inspire significant philanthropic commitments for IFAW's work from high-net-worth individuals and family foundations. By spearheading best-in-class donor communications, engagement, and stewardship, this role serves an essential function: developing and building IFAW’s reputation to position IFAW as a top charity worthy of significant donations. The Donor Engagement Manager plays a key role in improving the HNW donor journey and achieving our fundraising goals for enhanced programmatic impact globally in conservation, rescue, and policy.
Role and Responsibilities
The Donor Engagement Manager is an integral component of IFAW’s global Development team. Reporting to the Deputy Vice President, Development, the Donor Engagement Manager leads a robust donor communications, engagement, and stewardship program for high-net-worth (HNW) individuals, spearheading the development of strategy and plans, and supervising a team of contractors and freelancers for project implementation. The successful candidate will contribute to the attainment of ambitious growth goals (including current use, endowments, and significant gifts in will), by inspiring donors’ philanthropic support and leading the creation and implementation of a suite of donor communications and experiences.
Critical responsibilities include:
Create dynamic donor engagement plan
· Spearhead donor engagement plans, including cultivation, stewardship experiences, and recognition
· Drive a robust calendar of communications and activities to optimize donor engagement, mission impact, and a best-in class donor experience with IFAW
· Advise and support frontline fundraisers with strategy and content for donor communications and proposals; collaborate with gift officers on HNW individual donor cultivation, solicitation, and stewardship efforts, including development of custom proposals and cases for support
· Collaborate with communications and program teams to create compelling donor impact reports, donor newsletters, webinars, bespoke proposals, and other tools that drive and support effective engagement, cultivation, solicitation, and stewardship of major- and principal-level gifts as well as larger legacy commitments; maintain curated library of assets for gift officers to use or customize
· Gather and share impact stories, data, and testimonials to demonstrate the value of donor contributions
· Plan and oversee execution of exclusive engagement opportunities (in-person and virtual) for target audience, designed to highlight IFAW programmatic expertise and build stronger donor relationships
· Develop and implement personalized stewardship plans for select principal and major donors, working closely with frontline fundraisers and relationship managers
· Ensure all donor touchpoints reflect the organization’s mission and values, and that donors feel valued and connected
Manage projects and personnel
· Lead, coach, and manage a team of freelancers responsible for communications, stewardship, and engagement activities; oversee contracts, monitor deliverables and expenditures
· Maintain strong relationships with program leaders across the global organization, keeping apprised of IFAW’s programmatic work to identify topics that will appeal to high-net-worth donors and prospects
· Analyze donor engagement metrics, track trends, and report on the effectiveness of engagement and stewardship strategies.
Collaboration and fundamentals
· Ensure routine fundraising communications and templates for major gifts are up-to-date, accurate, and on brand (e.g., fundraising appeals, donor education emails, gift acknowledgments, holiday cards, swag)
· Manage creation and updates of bespoke proposals so that they are timely and well-designed
· Improve integration of mail / email outreach
· Collaborate with communications and marketing teams to optimize use and creative repurposing of resources and collateral materials
· Enhance web presence (philanthropy pages) to incorporate donor testimonials and demonstrate impact of philanthropic support
· Update and improve naming opportunities for major and principal gifts, named and endowed funds, larger legacies and blended gifts from HNW individuals
Strategic guidance and innovation
· Collaborate with DVP Development to recommend and implement effective points of contact with donors for the purposes of cultivation, solicitation, and stewardship of six-figure+ gifts
· Identify opportunities to present our work more effectively and enhance the donor experience
· Launch or relaunch giving societies – e.g., cumulative lifetime giving, high-end annual giving, legacy society – with an emphasis on philanthropy and engagement rather than perks and benefits
· Advise on ways to streamline and improve donor communications and engagement, e.g., by leveraging technology, balancing push / pull outreach, adjusting the mix of print / digital and other media
· Guide the larger Development team in positioning our programs to inspire greater philanthropic support
Qualifications and Education Requirements
· Minimum 4-5 years of related experience in nonprofit stewardship, donor communications, fundraising, or related transferable experience
· Experience leading a team in a development setting, including direct supervision of colleagues in donor engagement and stewardship; and/or management of a stable of contractors and freelancers
· Demonstrated ability to work well in a fast-paced, multifaceted environment and lead numerous functions and various projects simultaneously
· Exceptional written communication, relationship-building, project management and collaboration skills
· Intellectual curiosity
· Must be professional, highly organized, creative, efficient, and collaborative.
· Cultural competence: ability to work seamlessly with colleagues across four continents.
· Able to work successfully both individually and as part of a team.
· Must be flexible and willing to take on new responsibilities within a growing program
· Ability to travel regionally/internationally for trainings and team meetings
· A degree from a four-year college or university preferred
· Knowledge of Microsoft products, including PowerPoint, Excel, Word, and Outlook required; familiarity with Adobe, Canva or other graphic design / visual communications programs a plus
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Donor Engagement Manager | Opportunities
The client requests no contact from agencies or media sales.
Chief Executive Officer
Salary: Circa £75,000 + Relocation Package & Bonus
North Wales (Bangor or Aberduna office locations) – hybrid
Full time, Permanent
Closing Date: 30th September 2025
Are you a visionary leader? Would you be able to enhance a compelling future for the North Wales Wildlife Trust?
These are exciting times, and we’re looking for a new CEO to join us!
We're keen to hear from those who can provide strategic and operational leadership that ensures the Trust fulfils its charitable objectives and delivers its mission effectively and sustainably while continuing to grow.
This includes shaping and implementing the strategic plan, managing people and resources, maintaining financial health, and building strong relationships with its membership, other stakeholders, funders, and the wider community.
You'll be ultimately responsible for the governance, fundraising, public trust and social impact of North Wales Wildlife Trust. An important part of this role is to ensure we play our part as an active member of the federation of Wildlife Trusts to help secure wins for wildlife beyond our border.
The role will be hybrid (after settling in period) and ideally you will be based in North Wales as we have office facilities available in Bangor or Aberduna. There will be regular travel to off-site meetings.
Who we are looking for
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An experienced senior manager with degree (or degree-equivalent qualification).
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Experience of organisational leadership within a financially accountable organisation, whether in the charitable, public, or private sector.
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Proven commercial strategy / business experience, with the ability to generate and manage diverse income streams, including through partnerships, grants, trading, or other business related activities.
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Experience with a wide range of stakeholders and partners and working with them to achieve programme aims.
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Strong data and IT abilities
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Good public speaker with strong presentational skills
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Excellent Project Management experience
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A strong understanding of environmental issues, with a broad overview of key aspects of ecology, conservation, agriculture, fishing, climate change and other environmental pressures.
Welsh language skills are not essential for this role but are highly desirable. We expect the successful candidate, if not already fluent, to be committed to learning Welsh and to demonstrate a strong understanding of and support for Welsh culture, which is integral to our work in land management and nature recovery.
We are proud to offer a wide range of benefits including:
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Discretionary relocation package up to £10k reimbursement against receipts for moving expenses.
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Discretionary bonus scheme of up to 10% of salary per annum, based on achieving agreed long-term performance targets.
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32 days of holiday per year, including statutory Bank Holidays, which increase by one day for each fully completed year of service up to a maximum of 38 days.
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Salary Exchange Pension (6% ER contributions – 6% EE contributions)
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Life Assurance (2x salary)
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Learn Welsh on us
Who we are:
North Wales Wildlife Trust is an independent charity and one of 46 Wildlife Trusts working across the UK to protect wildlife for the future. We are always looking for passionate, dedicated and resourceful people to join us. If you have an interest in nature conservation issues and a passion for the values of The Wildlife Trusts, we would love to hear from you!
With the support of our members and volunteers, and our funders and partners, we work to restore nature, to empower people to take action for nature, and to create a society where nature matters.
We do this by managing natural landscapes in North Wales, including over 750 hectares of land, both on and beyond our 35 nature reserves. We also work to raise awareness of and protect the important coastal waters of North Wales.
We value the connection of natural habitats, wildlife and people, and work with landholders, businesses, organisations and individuals to create, improve and connect habitats in North Wales. We also provide planning and other professional services to local authorities, businesses and individuals.
We care for wildlife. We work for nature’s recovery. We bring people closer to nature.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Manchester (on-site role)
Interviews: 8th of October in our Manchester Centre
For more information or to apply, please click 'apply now' to be redirected to our website.
The King's Trust believes all young people should have the chance to succeed; they are the key to a positive and prosperous future. The young people we help face a range of challenges. Our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Coordinator to join our team in our Manchester Centre on a permanent basis. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role, no two days are the same; you get to be involved with many different functions of the Trust and interact with everyone who works in the Centre, which is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinator (Manchester)s!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you!
The Role
The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include:
- Responsibility for the people strategy, HR processes and marketing.
- Accountability for the implementation and development of the organisational strategy, including HNHA’s hospitability and community engagement projects.
- Identifying and exploring opportunities for strategic service expansion, improvement and innovation.
- Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders.
- Developing and delivering a robust people strategy and managing and supporting departmental leaders.
The Person
We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills.
This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region!
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- Pension - 4% employee, 3% employer
- Death in Service benefit with the pension
- Annual leave entitlement is 6.6 weeks including bank holidays (based on a 40 hour week).
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- Free meals on shift as well as tea, coffee and water
- Nearby station and buses for commuting.
The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role.
Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30
Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)
Internal role title: Business Services Officer in our Estates and Facilities Team.
About the role:
To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.
As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.
What you will be doing:
Helpdesk and Building Management System (BMS) Usage
- Use the Helpdesk system to monitor, input, respond and react to jobs logged.
- Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action.
- Be the main point of contact for any plant room issues. Take and record monthly utility readings.
Vehicles and Driving Duties
- Safely drive the company minibus when required.
- In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles.
- Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.
- Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties.
- Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc.
Maintenance and Health and Safety Duties
- Provide light maintenance as applicable.
- Ensure that all access and egress areas are kept clear and risk free.
- Provide retrieval, storage, and distribution of items to and from our storage locations.
- Ensure that all health and safety paperwork and logbooks are maintained.
- Conduct Health and Safety Walk Rounds for all new starters.
- Provide management information in line with the PUWER regulations.
- Move, relocate, and reassemble meeting room furniture to suit desired layouts.
- Perform PAT testing and update records accordingly.
- Perform Health and Safety inspections.
- Assist with reporting, risk assessment writing and fixed assets records.
- Undertake the Warwick House weekly fire alarm tests and associated paperwork.
- Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.
- Assist with employee workplace adjustment process ensuring that the best solution is reached.
- Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.
- Complete daily walk rounds ensuring any faults are logged, and remedial action taken.
- Assist in the management of the COSHH registers on site.
- In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.
- As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.
- Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.
- Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.
- Complete actions assigned through the legislation compliance system.
Audio Visual and Technical Support
- Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.
- Design, arrange and deliver training for end users on how to use the equipment.
Security and Disaster Recovery Duties
- As required program the pass control cards for staff.
- Undertake the new starter and leaver process.
- Utilise the organisations CCTV system as appropriate in accordance with the security policy.
- Act as a key holder in the opening of the building daily.
- On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays.
- Investigate any potential security issues that may occur during the day.
- Play a vital role in the recovery of the business in case of service failure or systems loss.
Your experience:
Essential:
- Educated to GCSE Level or equivalent including English and Maths.
- Full Clean Driving Licence.
- Light maintenance experience, ideally with good knowledge of building management services
- Good knowledge of vehicles.
- Good MS Office suite skills -Word, Excel, Outlook.
Desirable:
- IOSH Working Safely trained.
- PAT certificated.
- PASMA trained.
- DSE assessor
- Advanced driving course.
- Passenger Carrying Vehicle (PCV) licence holder.
- Experience of CAFM or other FM based Helpdesk systems.
- Experience of working in a FM office environment.
We are building a future where all disabled people have the transport options to make the journeys they choose.

The client requests no contact from agencies or media sales.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!
The Role
The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:
- Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
- Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
- Ensuring IT services are robust, compliant and futureproofed.
- Acting as Data Protection Officer (DPO) for the organisation.
- Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.
The Person
We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.
This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- Pension - 4% employee, 3% employer
- Death in Service benefit with the pension
- Annual leave entitlement is 6.6 weeks including bank holidays (based on a 40 hour week).
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- Free meals on shift as well as tea, coffee and water
- Nearby station and buses for commuting.
The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Offshore Maintenance Manager
Location: Gosport, Hampshire.
Contract: Full time, permanent
Salary: £36,500 - £39,000 per annum, dependent upon experience
Closing Date: 7 October 2024
Are you an experienced Marine Engineer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for an Offshore Maintenance Manager to join our team.
About the role
The Offshore Maintenance Manager will have a key role in delivering the capability and availability of MSSC’s offshore vessels to provide sea-going experience for cadets and in ensuring the safety for all personnel on board. The main purpose of the role is to provide support with the engineering management and maintenance of MSSC’s offshore vessels
Responsibilities
· Providing day to day support in identifying defects and safety shortcomings, determining solutions, assisting in rectification or organising cost effective professional repairs at advantageous prices and obtaining replacement parts.
· Producing, overseeing and tracking (technically and financially) the winter maintenance work packages for the fleet.
· Progressive development of MSSC’s Safety Management System, as related to the technical running and management of each offshore vessel.
· Assisting the engineer officers of MSSC’s vessels with maintenance tasks.
· Managing records to support and evidence MSSC’s maintenance programme.
· Acting as an occasional relief engineer on board any of the three larger vessels.
Requirements
· Engineer with HNC or similar professional qualification with significant experience in the maritime sector in seagoing and shore support roles. Areas of experience would include health and safety, marine equipment operation, engineering maintenance, refit planning and execution.
· Ideally a broad engineering experience across the mechanical, electrical and electronic disciplines. Knowledge of typical small commercial or recreational vessel machinery, control, navigation and communications systems and their integration.
· Experience in using and managing Electronic Planned Maintenance Systems.
· Experience of routine and effective liaison with ship and shore staff, external authorities, suppliers and contractors.
· Health and fitness necessary to obtain and industry recognised medical certification (ENG1).
Desirable
· Power and sail background ideally across a variety of vessels including those <300 tonnes
· Experience with maintaining vessels in Lloyd’s or other recognised Classification Society Rules and Flag State “Code of Practice.”
· Experience working with young people.
For further information, please download the Recruitment Pack.
Benefits
- 25 working days pro rata of paid holiday per annum, plus public and bank holidays observed in England and Wales, increasing to 29 days after two years’ service.
- Life assurance (4x salary) for those who opt to join the pension scheme.
- Private medical insurance.
- Pension (employer contribution up to 10%).
- Wellbeing portal and EAP with 121 counselling.
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Offshore Maintenance Manager vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matter to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Title: Human Resources Lead.
Reports to: Head of Operations.
Responsible for: No direct reports at this time.
Employer: Norfolk Rivers Trust (NRT).
Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.
Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.
Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.
Annual leave entitlement: 25 days plus public holidays (pro rata for part time).
Salary: £36,874.00 - £41,019.00 (0.6 FTE) dependant on experience.
Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.
Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.
Right to work in UK: All applicants must have the right to work in the UK.
About the HR Lead role
As Norfolk Rivers Trust’s first dedicated HR professional, the HR Lead will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Lead will offer expert guidance and operational support across the entire employee lifecycle.
This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices, updating policies, to leading wellbeing initiatives.
Above all, the HR Lead will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Lead will also support the Senior Management Team in developing and delivering a long-term people strategy.
Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.
Key duties and responsibilities
HR Policy and Compliance
- Develop, implement, monitor and maintain HR policies and procedures ensuring they comply with employment legislation and reflect best practice.
- Ensure policies are communicated clearly and are accessible to all staff.
- Regularly review policies to ensure alignment with the culture and strategic direction of the Trust.
Employee Relations
- Provide guidance to managers on a range of employee relations matters including absence management, performance concerns, disciplinary and grievance processes, flexible working, and annual leave.
- Ensure processes are legally compliant, fair, and consistent.
- Coordinate complex or sensitive employee relations casework in collaboration with line managers and external advisors where appropriate.
Line Manager Support
- Act as a key advisor to line managers, providing coaching, tools and resources to help them manage their teams effectively.
- Deliver training and guidance on key HR topics (e.g. performance management, recruitment best practice, probation and employee wellbeing).
Recruitment and Onboarding
- Manage the recruitment process, reviewing job descriptions, advertising vacancies, shortlisting applications, overseeing interview process.
- Ensure inclusive and equitable recruitment practices are followed.
- Manage new starter onboarding, ensuring new starters have a positive and structured induction experience.
Employee Lifecycle Administration
- Oversee all HR administration, including issuing contracts, processing changes to employment and managing leavers.
- Maintain accurate and up to date HR records and use NRT’s HR database to ensure compliance with data protection and GDPR requirements.
Performance and Development
- Coordinate the performance review process (including appraisal, probation and the annual staff survey), providing support to managers to ensure a consistent approach.
- Develop and support the implementation of learning and development policy and initiatives, including career development plans and staff skills audits.
Systems and Payroll
· Implement and maintain a HR management system.
- Liaise with the Finance team to ensure accurate and timely payroll processing, including salary changes, benefits and statutory deductions to administer payroll and payroll records.
HR Data and Reporting
- Produce HR data and reports (e.g. staff turnover, absence, diversity data) to feed into the management team and use data to make recommendations regarding future practice.
- Use HR data to identify trends and make recommendations for improving people management practices.
Strategic HR Support
- Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the strategic goals of the organisation (e.g. workforce planning, reward, and staff engagement).
- Promote and drive delivery of the Trust’s equity, diversity, and inclusion priorities, through advice monitoring and collaboration.
- Work with Senior Management Team to contribute to and drive HR strategy development and implementation, including reward strategy, recruitment and selection strategies, talent and succession planning, alignment between HR strategy and business goals, supporting change management processes.
Health, Safety and Wellbeing
- Collaborate with designated health and safety leads to develop and implement systems and procedures to create a safe working environment, drawing on specialist advice as appropriate.
- Ensure HR-related policies and processes reflect the organisation’s duty of care to staff, including wellbeing initiatives and support systems.
Other
- Other duties as necessary.
- Clear commitment to the vision and values of Norfolk Rivers Trust.
Employee benefits:
Employee assistance programme.
Free eye test and support with cost of glasses.
Enhanced leave policies including maternity, paternity and sickness.
Excellent pension scheme.
Flexible working opportunities.
Application process
To apply, please send your completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email to by 9.00 on Monday 29th September 2025.
Interviews will take place on Monday 6th October or Tuesday 7th October in person or on Teams.
Second interviews will take place the week commencing Monday 13th October in person.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are seeking a Trusts and Foundations Manager to join our fundraising team.The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.
The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 3-Oct-2025 23:30 Planned date to begin interviews: Wednesday 8th and Thursday 9th October 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Oak Hill College's Facilities and Site Team
Oak Hill College is seeking a highly organised and detail-focused Facilities and Site Administrator toprovide vital administrative and coordination support across our estate, accommodation, and facilities services.
Reporting directly to the Facilities & Site Manager, you will take responsibility for the day-to-day systems that keep our site compliant and efficient. This includes maintaining accurate records, scheduling statutory inspections, and ensuring essential processes are delivered to a high standard. Alongside this desk-based work, you will also carry out practical checks around the site, such as fire safety and routine facilities inspections, helping to ensure our estate remains safe, well managed, and fit for purpose.
In addition, the postholder will also act as our Safeguarding Officer. This is a small part of the role, but an important responsibility for which full training and support will be provided.
We are looking for someone who is thorough in following procedures, proactive in spotting gaps, and confident in suggesting improvements to enhance the way we work. You will combine attention to detail with a forward-looking approach, contributing to a college environment that is well-run, compliant, and continuously improving.
In many circumstances, you will be the first point of contact when visitors arrive at the College, so a first-class customer-oriented approach is essential.
If you enjoy balancing structured administrative tasks with practical checks and want to play a key role in the smooth running of a purposeful college environment, this role offers both responsibility and variety. Please get in touch - we would love to hear from you.
The Role
The Facilities and Site Administrator provides vital administrative, coordination, and hospitality support within the Facilities and Site Team. The role exists to ensure the smooth day-to-day running of the college estate, accommodation, and facilities services, enabling the Facilities & Site Manager to focus on compliance, strategy, and operational oversight.
The role also covers the receptionist desk - usually two days per week.
About Oak Hill
Oak Hill College is a theological college, based in North London, that offers the space, practical training, and supportive community needed for Christian leaders to thrive in ministry. Our full-time and part-time courses are designed to sustain a lifetime of faithful and joyful service.
Founded in 1932, the College offers courses from Level 4 (Foundation Award) to Level 7 (Postgraduate) validated by Durham University as part of the Common Awards Scheme.
The role will be based in the original manor house on site, which is located alongside an impressive range of facilities and accommodation in around 60 acres of gardens and parkland. The College is marked by its welcoming community, where staff and students are valued and supported.
Hours
Full Time – 37.5 hrs per week, 52 weeks per annum. Some overtime will be required in busy times of the year and for attending events. You will be given 24 days holiday plus statutory bank holidays.
Location
Free on-site parking is provided and an excellent free lunch during term time.
Salary
£28,000 to £32,000 – depending on experience, with a generous matched pension scheme. We also have a life assurance scheme.
Start Date
From Mid-October 2025 or as soon as possible thereafter.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Contribute to team
Essential Criteria:
Experience and Skills:
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Minimum 2 years f debt advice experience
- Prven record of good quality debt advice
- Prvided casework support
- Experience in a client-facing service envirnment
- CMS experience (Advice Pr preferable)
- Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams
Communication and Interpersonal Skills:
- Clear cmmunication skills and a strong command of the English language, oral and written
- Ability t communicate with internal and external stakeholders
- Advcacy skills
- Ability t remain non-judgmental
- Awareness f, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community
Personal Attributes:
- Ability t work as part of a team and be open to receiving feedback and learning from others
- Ability t give and receive feedback objectively and sensitively
- Custmer-focused attitude and a commitment to delivering exceptional service
- Tenacity t remain persistent throughout a difficult situation with excellent problem-solving skills
- Ability t think outside the box and be open to new challenges
Commitment:
- A cmmitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.
The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.
Please read the Job Description and Person Specification before applying for the role.
Information about the Job Role
This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.
Closing date for applications: 11pm Wednesday 24th September 2025
Interview date: Friday 3rd October 2025
Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.