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PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
Lead the quality assurance function across support services
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
Ensure quality standards are consistently applied across all services
Monitor service delivery against contractual, regulatory, and organisational standards
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
Translate datasets into meaningful insights to support informed decision-making
Identify emerging trends, performance risks, and opportunities for service enhancement
Produce executive summaries and reports for senior leadership teams and governance meetings
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
Be responsible for developing person centred and trauma-informed practice standards for our support services
Contributing to creating a Psychologically Informed Environment across the organisation
Develop our reflective practice offer across all services
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
To lead on impact and performance, providing leadership and line management to Impact Specialist
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
Challenge and support managers to understand performance outcomes and develop improvement plans
Track progress against agreed targets and improvement actions
Ensure accountability and ownership for quality and performance outcomes across services
To maintain up to date project management and reporting records
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
Promote consistency of practice across all services
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
Develop resources and tools to support high-quality, person-centred service delivery
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
Develop methods for gathering, analysing, and responding to resident feedback
Ensure resident experiences and outcomes are reflected within quality assurance processes
Provide leadership and management of Resident Engagement Specialist
General
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
Experience developing and implementing monitoring, evaluation and learning frameworks.
Understanding of safeguarding and MARAC processes.
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
Strong understanding of anti-discriminatory practice.
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
Flexible and resilient
Patient and pro-active
Personable and energetic
Self-motivated
High attention to detail and accuracy
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The role
We are looking for a Sheltered Housing Team Leader to join us at our beautiful 13-acre retirement community (Bencurtis Park) to lead our team of Wardens in delivering consistently high-quality, resident-centred services. This is an essential role to help ensure that Bencurtis Park remains a welcoming, inclusive, positive and safe place where older people can continue to live independently in their own homes for as long as they wish and are able to.
Key responsibilities include:
For more information about Glebe Housing Association please visit our website.
The person
We are looking for someone who has experience of leading, motivating and supporting staff to deliver high standards of service. You will bring experience from sheltered housing, independent living, care, accommodation-based services or a similar environment, together with a strong understanding of safeguarding, resident support and person-centred working.
You will be empathetic, calm under pressure and able to communicate effectively with older people, relatives, colleagues and external agencies. Strong organisational skills, good judgement, confidentiality and the ability to manage competing priorities are essential. You should also be confident using Microsoft Office and willing to learn and make effective use of housing and workplace systems.
A full Job Description and Person Specification is attached.
How to Apply
Please read the full Job Description & Person Specification.
Please send your CV, Supporting Statement and Diversity Monitoring Form. In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: midday Monday 24th August 2026
Interviews: w/c 31st August 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.
The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.
This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.
The Role
The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.
As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.
Key Responsibilities
Regional strategy and portfolio leadership
Grant making and programme cycle management
Leadership and people management
Partner engagement and external representation
Cross-organisational collaboration and governance
Compliance, risk, and safeguarding
Other duties
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
Management Accountant
Location: St Vincent's Bradford, BD3 0DZ
Salary: Up to £50,000 per annum DOE
Vacancy Type: Full Time, 12-month fixed term
Closing Date: 16th August 2026
Interviews: 19th and 20th August 2026
We are looking for an experienced and qualified Management Accountant to join our Finance team on a 12-month fixed term contract to cover maternity leave. This is an exciting opportunity for a proactive finance professional who enjoys working with complex financial information, building strong relationships with stakeholders and providing insightful financial support that helps drive organisational success.
Reporting to the Head of Finance, you will be responsible for producing accurate and timely monthly management accounts across the Society's nationally managed activities. These include National Office operations, our network of charity shops and furniture stores, advice and support centres, supported accommodation services and our Trading Subsidiary.
Working closely with budget holders, managers and colleagues across the Society, you'll provide expert financial advice, support budgeting and forecasting, monitor financial performance and help ensure strong financial governance across the organisation.
This is a varied and rewarding role that combines technical accounting expertise with business partnering, continuous improvement and the opportunity to contribute to the Society's mission of supporting people experiencing poverty and hardship.
Key Responsibilities
About You
Essential criteria:
Desirable criteria:
Why Join Us?
You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.
To Apply
If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.
Sounds great, what will I be doing?
As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Integrated Marketing Manager – Learn & Talent
Location: London (Shoreditch)
Reports to: Head of Marketing Campaigns
Salary: £42 - £52k (depending on experience) plus benefits
Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working
About D&AD
D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.
Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.
You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.
About the role
We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.
This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.
This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.
Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.
You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.
Key Responsibilities
Campaign Development, Management & Delivery
Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.
Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.
Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.
Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.
Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.
Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.
Digital Marketing
Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels
Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.
Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.
Create website content and pages to support campaigns.
Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.
Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.
Creative, Content & Communications
Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.
Work closely with Content, Design and Creative teams to create engaging campaign assets.
Ensure consistency of brand and messaging across all customer touchpoints.
Performance, Measurement & Commercial Impact
Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.
Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.
Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.
Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.
Partner Marketing
Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.
Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.
Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.
Event Marketing
Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.
Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.
Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.
Stakeholder & Project Management
Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.
Manage external agencies and suppliers where required.
Present campaign plans, results and recommendations to senior stakeholders.
Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.
Skills & Experience
We're looking for someone who brings:
Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation
Proven experience marketing education, training, professional development, membership, learning or service-based products.
Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.
Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.
Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.
Commercial mindset with experience delivering revenue and growth targets.
Strong analytical skills with experience using campaign data to optimise performance.
Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.
Experience managing marketing budgets and agency relationships.
Excellent stakeholder management and project management skills.
Outstanding communication and briefing skills.
Personal Attributes
Strategic and commercially minded.
Customer-focused with a strong understanding of different audience needs.
Collaborative and relationship-driven.
Organised, proactive and able to manage multiple priorities.
Curious about learning, creativity and innovation.
Comfortable working in a fast-paced, deadline-driven environment.
A passion for the creative industries.
Benefits
D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.
Other
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.
The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.
Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country.
You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
Main Responsibilities
Leadership
· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives
· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
· Undertake quarterly reviews for all direct reports
Regional Fundraising
· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
· Lead on the strategy and development of Fundraising Committees across the country
· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme
· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer
· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events
· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
Strategy, Planning and reporting
· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation
· Develop case for support information and tools for effective ways of working, including approval processes
· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth
· Identify and develop new income generating opportunities across Regional Fundraising
· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value
· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income
· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.
Person Specification
Essential
· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes
· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
· Experience in effectively developing, managing and reporting complex income and expenditure budgets
· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
· Excellent relationship-building and stakeholder management skills
· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of
· decisions
· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
· Experience of identifying and delivering innovative approaches
· A proactive and results-driven mindset.
Desirable
· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
· Experience of salesforce or other similar CRM systems
· Evidence of continued professional development
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up.
This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.
What You’ll Lead & Create:
Empower a diverse team of support workers and volunteers
Working and collaborating with senior managers and stakeholders, including commissioners
De‑escalate mental health crises with confidence, compassion, and creativity
Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
Co‑produce psychoeducation workshops that explore root causes of gambling behaviours
Build safe, meaningful peer‑led spaces for loved ones and affected others
Drive outreach across Hounslow, connecting communities to support
Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service
Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented
What we're looking for
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
Minimum of 1 year working in mental health services
Minimum of 1 year working with those impacted by addiction
Minimum of 1 year of line management
Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
Contributory pension — A solid pension that supports your future while you support others
Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
Mind Mental Health Day — a day off for your birthday
Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
Cycle to Work — Save money, stay active and make your commute greener
Flexible working — Balance life and work with supportive flexibility
Employee Assistance Programme — Free counselling and confidential support whenever you need it
Paid medical appointment time — Take care of your health without losing pay
Training & development — Grow your skills with ongoing learning and professional support
Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Community Engagement Lead
Oasis Ashburton Park | Croydon
Salary: £33,725
Contract: 1 Year Fixed Term
Hours: 40 hours per week (including some evenings and occasional weekends)
Location: Oasis Ashburton Park (Croydon), working alongside Oasis Academy Shirley Park, Oasis Academy Arena and the wider community
Do you believe strong communities can change lives?
Do you want to help young people thrive, strengthen communities and create lasting change?
Oasis Ashburton Park is seeking an exceptional Community Engagement Lead to join our Youth & Community team and play a pivotal role in supporting children, young people and families across Croydon. Working closely with Oasis Academy Shirley Park, Oasis Academy Arena, local partners and residents, you will help build the relationships, opportunities and support networks that enable young people to flourish.
This role was established as part of Oasis' commitment to strengthening communities and creating safer futures for young people. At its heart is a belief that strong relationships, meaningful opportunities and connected communities are the most effective protective factors in a young person's life.
About the Role
As Community Engagement Lead, you will lead the delivery and development of our Prevention Programme a proactive, relationship-based initiative designed to help young people build confidence, belonging, aspiration and positive pathways for the future.
You will:
About You
We're looking for someone who believes in the power of community and is passionate about helping young people realise their potential.
You will have:
Why Join Oasis?
At Oasis, we're committed to creating thriving communities where everyone is included, valued and able to contribute. You'll join a passionate team working at the forefront of community-led change, with the opportunity to shape innovative approaches that improve outcomes for young people and influence practice across the wider system.
If you're ready to make a meaningful difference in the lives of young people and help build stronger communities across Croydon, we'd love to hear from you.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Apply now and be part of creating a community where every young person can belong, thrive and succeed.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
If you would like a conversation about the role, please contact us via the Oasis Charity Jobs website.
Closing Date: Monday 24th August 12pm
Interview Date: 07/09/2026 - 11/09/2026
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Welfare Benefits Support and Information Officer / Advisor
ORGANISATION: Big Local Works – Charity No: 1182561
LOCATION: Big Local Works 4 Market Place, London SE16 3UQ
CONTRACT TYPE: 6-month / Fixed Term contract (Sickness Cover)
REPORTING TO: Charity Manager
General Information
Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
· Employability Skills training and coaching to help people access ways of increasing their earned income
· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.
The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents
Key Tasks include:
· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW
· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.
· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.
· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.
· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
What you need to bring:
· A good understanding of the Welfare Benefits system to deliver an advice casework service
· Good administration skills and ability to develop own caseload and prioritising work.
· Ability to use IT, Word and Excel in the provision of advice
· Ability to research, analyse and interpret complex information
· Numeracy skills required to understand statistics and check calculations
· Use IT for statistical recording, record keeping and document production.
· Able to work collaboratively with a wide range of stakeholders
· Keep up to date with legislation, policies and procedures and undertake appropriate training.
· Demonstrate commitment to the aims and policies of the BLW’s service.
· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.
· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.
· Willingness to learn and develop skills in advice topics
You will benefit from
· Holiday - FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE) it would be 5 days holiday plus Bank Holidays
· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
MAIN TERMS AND CONDITIONS
2 days per week (0.4 FTE)
Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs
Annual salary: £12,000 for 2 days / week (£30K FTE)
DBS check essential
The client requests no contact from agencies or media sales.
Help MSF UK protect sensitive information and build trust through practical, proportionate information security and data protection. Develop specialist skills while working on varied, meaningful issues across the organisation.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary:£41,902.62 to £51,214.32 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The Information Security and Data Protection Coordinator supports MSF UK and Ireland in the effective coordination and day‑to‑day operation of its information security and data protection arrangements. The role focuses on maintaining key records, documentation and processes that underpin compliance with data protection legislation and good information security practice, including the UK General Data Protection Regulation (UK GDPR).
Working within the Transparency and Accountability (T&A) Team, the role supports the development and ongoing operation of MSF UK and Ireland’s information security and data protection framework by liaising with colleagues in IT, Procurement and other departments, and by supporting designated risk owners. The role provides practical coordination and advice to help ensure that appropriate technical and organisational measures are documented, reviewed and applied in a way that meets operational needs and regulatory requirements.
The post holder plays an important enabling role, supporting information security and data protection decision makers (especially the Data Protection Focal Point and the Senior Information Risk Owner) to take a risk-based approach to compliance decisions by maintaining accurate records, coordinating processes, and supporting effective governance, reporting and incident management.
Position
MSF UK is looking for an experienced communications professional to join our team as a Senior Press Officer. You’ll play a leading role in managing high-profile reactive media enquiries so we’re looking for someone with sound news judgement, people management skills and the ability to maintain resilience. This is an exciting opportunity for someone who can think strategically, make confident decisions under pressure, and build strong relationships with journalists.
Hours: Full-Time (37.5 hours per week) Mon - Fri
Duration: Permanent
Location: London – hybrid, 2 days per week London Office (including Wednesdays)
Salary: £54,452.47 – £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries.
Maintain relationships with international colleagues e.g. the IO, Communication Advisors, other press officers in key hubs globally as well as field communications teams.
Together with the other Senior Press Officer, deputise for Head of Media on rotation.
Secure both proactive and reactive media coverage – reacting in a swift manner to incoming news requests and seeking out new opportunities for coverage. The majority of the time you will be handling reactive news enquiries, and identifying opportunities in the news cycle to pitch proactively. During emergencies, the focus would be on reactive.
Support more junior members of the team – including line management of a press officer.
You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL.
Knowledge, Skills and Experience:
The client requests no contact from agencies or media sales.
Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health issues, are working on in-patient wards in Croydon, Greenwich, Lambeth, Lewisham and Wandsworth to provide recovery-focused peer support to people as they leave hospital and journey towards living independently in the community.
We are seeking a Senior Peer Support Worker to join the team in Lewisham, using personal lived experience of mental health difficulties to provide person-centred, recovery-focused peer support to people on hospital wards and as they are discharged to journey towards being settled in the community. This role will also line manage a Peer Support Worker, providing regular supervision and support, annual appraisals and development opportunities.
The Senior Peer Support Worker will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing.
Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent re-admission.
This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. You will also need to have previous experience of line management/managerial responsibilities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Wednesday 2nd September
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.
The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.
We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.
This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.
Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.
We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.
The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.
Main Purpose of the Role
● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.
● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.
● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.
Key Responsibilities
General Responsibilities
● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.
● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.
● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.
● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.
● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.
● To support the fundraising efforts of the organisation.
Copywriting and Content Creation
● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.
● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.
● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.
● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.
● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.
Media and PR
● Develop and maintain positive relationships with local, regional and sector media
● Identify opportunities to generate media coverage and proactively place stories
● Produce press releases, media briefings and other content for external publication
● Support the management of effective and timely communications
● Ensure consistent messaging across media and public-facing communications
Website
● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence
● Create and curate website content, working with team members and partners as required
● Regularly update key resources, including online maps, directories and information pages
Digital Campaigns
● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.
● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.
● Gather stories and insights from communities and partners across the network to inform communications.
● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.
Monitoring and Analysis
● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.
● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.
● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
The Kids Network, London’s award-winning mentoring charity for children aged 8-11, is looking for a Community Fundraising Officer to join our small, successful fundraising team.
· Contract: Permanent, full time (35 hours)
· Salary: £28,000 p/a
· Location: London-based
· Some evening and weekend work may be required, which can be claimed as TOIL
· Reporting to Fundraising and Development Lead
Application open: Monday 3rd August – Friday 21st Aug
We will be holding first round calls on the week commencing Monday 10th August, with the second round interviews taking place week commencing Monday 24th August.
ABOUT THE ROLE
The Kids Network are seeking a Community Fundraising Officer to join our small, successful team to help take our community fundraising to the next level, as we grow to deliver life-changing mentoring for more Little Londoners. This role will oversee our growing Community Fundraising programme, building on the processes, engagement and successes we’ve nurtured over two years, keeping our wonderful supporters motivated, committed and happy, while increasing the income they raise.
As our Community Fundraising Officer, you will be the first point of contact for supporters taking on challenge events and raising money for TKN in the community. You will ensure our different supporters have a fantastic experience at every step, and feel committed to supporting the charity’s work and furthering our impact for Little Londoners. Working closely with our two other fundraisers, you will learn about all aspects of fundraising, and support the team with maintaining meticulous records, delivering strong supporter stewardship, and writing lower-level funding applications and reports.
This role supports The Kids Network by securing the income and public support required to deliver and scale our transformative mentoring programme.
BENEFITS
KEY RESPONSIBILITIES
COMMUNITY AND INDIVIDUAL GIVING FUNDRAISING
TRUST FUNDRAISING
GENERAL
ABOUT YOU
We are looking for a motivated, personable, confident communicator who is passionate telling stories and keeping our supporters engaged to join our small but mighty team. To be successful, you will be organised, detail-focused, creative, and proactive.
PERSONAL SPECIFICATION
DESIRABLE
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.
SAFEGUARDING COMMITMENT
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
EQUITY COMMITMENT
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.