Administrative support officer jobs
About the role
The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Responsibilities
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The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.
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Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.
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Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.
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To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.
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To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.
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Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance
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Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.
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Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.
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Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them
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To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.
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To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.
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To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.
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To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.
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To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.
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To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
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Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures
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Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.
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To undertake such other duties within the competence of the post holder which may be required from time to time.
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Person specification
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Experience
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Demonstrable experience of working in a supported housing environment in a similar or related role
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Experience of supervising a person or team
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Qualifications
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GSCE (or equivalent) in English, Maths
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Skills and Knowledge
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Knowledge of supported housing sector and housing law
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Detailed knowledge of rent arrears issues and processes
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Detailed knowledge of housing and welfare benefits
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Understanding of trauma informed practice
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Abilities
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Capable of developing and maintaining constructive and positive working relationships both internally and externally
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Personal qualities
• Be creative in problem solving and seek out practical solutions to complex problem
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Demonstrate a high degree of accountability and decision making
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Full driving licence held and maintained
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Desirable criteria
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Housing or a related qualification
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Be able to meet deadlines and balance priorities
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Be able to delegate and allocate work effectively
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Be able to monitor operational and customer service performance and suggest and implement ways of improving performance
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Be able to manage change, introduce new initiatives, and revise systems and processes
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Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures
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Interview process
Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Are you a visionary leader who can help shape the next stage of our work to protect, create and restore Scotland’s woodlands?
We are looking for our next Chief Executive, someone who can lead the charity into an exciting period of growth and change.
FWS is a Scottish charity working to create a Scotland where trees and native woodlands are thriving for our wildlife, communities and climate. Our mission is to protect, create and restore these vital habitats through knowledge, partnership and practical action.
Founded in 2012 to support innovative thinking for trees and native woodlands, we have grown into an organisation delivering practical action at scale. Today, our work stretches from city spaces to wild places — supporting farmers and landowners to create or restore native woodlands, strengthening local nurseries, building sector skills, and bringing trees into everyday landscapes across Scotland.
The organisation has grown rapidly over the past three years, and now operates as a team of seven delivering national programmes across Scotland.
About the role
This is a rare opportunity to shape a small, ambitious and high‑performing charity at a time of growth and increasing national influence.
As Chief Executive, you will report to and work closely with our Board of Trustees, providing strategic leadership and acting as the organisation’s senior representative. You will:
- Lead the delivery of our strategic plan and future direction
- Strengthen partnerships across the woodland, environmental, community and land‑use sectors
- Oversee programme delivery and organisational performance
- Support, motivate and develop our small and committed team of seven, working across programmes, fundraising and communications
- Represent Future Woodlands Scotland at senior levels across Scotland
You will bring strategic clarity, a collaborative leadership style, and the ability to build strong, trusted relationships across sectors and with funders.
Location
This role is Scotland-based, working from home with travel across Scotland to meetings. Our current team is spread across Dumfries & Galloway, Lothian, Central Scotland and Aberdeenshire.
Contract and salary
- 8% employer pension contribution
- Permanent, part‑time (3 days per week)
- £65,000–£75,000 FTE, depending on experience
- 25 days annual leave + 10 public holidays (pro rata)
- Additional annual leave increasing with length of service, up to a maximum of 10 additional days.
How to apply
Before applying, please read the Candidate Pack for full details of the role, responsibilities and the application process. You can find it on our website.
Invitations are invited from suitably qualified people and applications should consist of a CV and covering letter. The covering letter should explain how you meet the essential skills set out in the Candidate Pack and what you would bring to Future Woodlands Scotland.
If you would like an informal chat about the role, please contact Shireen Chambers to arrange a call (details in Candidate Pack).
Key dates:
- Application deadline: Midday, Monday 16 March 2026
- Interviews: Monday, 30 March 2026, in Edinburgh in person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a full-time Chief Exec role offering an exciting time to join an organisation making
a huge impact with minimal resources. As the Organisation enters its tenth year,
regrettably the need for this work has never been greater and in addition to enhancing
existing projects, we plan to grow our Dignity Centre locations as well as expand our
outreach and impact in the coming two to five years. As a small charity, the role is
incredibly varied as well as hands-on. While there is no physical back office, meaning
the role is mostly from home/remote, the CEO spends sustained periods of time in our
projects in Nicosia, Cyprus and Bournemouth, UK as well as any new or potential
project sites in the UK and abroad. A typical day could include troubleshooting and
managing maintenance problems at distance for our projects in Nicosia and
Bournemouth, preparing and delivering interviews and presentations to the media or for
donors, calling volunteers to prepare them for collaborating with us and collating
indicator data for impact reports.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Media and Communications Officer to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial, busy and varied role working closely with the Head of Communications and Campaigns to raise awareness and increase the visibility of endometriosis and Endometriosis UK. You will be working as part of a small but ambitious communications and campaigns team with a strong commitment to raising awareness and achieving real change to help those living with endometriosis and menstrual health conditions.
The role will be ideal for a proactive, forward-thinking, and highly organised communications professional who is comfortable with multi-tasking in a fast-paced environment. The postholders priorities will range from being the first point of contact for media enquiries to drafting media statements to respond to Government announcements that could impact the lives of those affected by endometriosis. You’ll be able to identify news stories, opportunities, and effectively pitch ideas to high profile media outlets, and have experience in working with case studies and celebrities to share their stories with the media.
At Endometriosis UK, we’re lucky to work with incredible volunteers with lived experience of endometriosis, who have important and compelling stories to tell.
You’ll be experienced or have a passion for working with case studies to bring their stories to life – and build and nurture relationships with case studies and high profile ambassadors to ensure that those with lived experience are at the heart of our communications.
You’ll be a born storyteller with excellent project coordination skills; able to meet tight deadlines and often last-minute media requests.
We are looking for someone who brings fresh ideas to the table, and will be able to work with teams across the organisation to support the organisations communications outputs – this could include supporting with written materials and publications, drafting copy for the website, or producing compelling newsletter content.
Your work will play a crucial role in supporting the endometriosis community and delivering on our ambitious 2025 -2030 strategy.
Closing date for applications: 9am Monday 16th March
Interview date: Monday 30th and Tuesday 31st March
Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Partnerships Officer (Programme Officer)
Aga Khan Foundation
The position
AKF(UK) Partnerships Officers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying funding partnerships and strengthening existing ones to support our strategic goals. Partnerships Officers manage a set of grants across a variety of themes and geographies. They also support engagement with European and Asian bilaterals, multilaterals and foundations to secure funding for ten multi-sector not-for-profit and for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. This is all done in close collaboration with field units, global teams, and our partners.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Grants Management
- Manage a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s programme finance team and relevant AKF/AKDN field units/agencies acting as a central resource for field units in donor best practice.
- Interface with donors about the implementation of ongoing grants to ensure strong, enduring relationships.
- Coordinate, review, and assure the quality of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting).
- Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard.
- Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation.
- Facilitate grant monitoring efforts including routine coordination meetings and as needed, support with donor steering committees, donor project visits, and donor monitoring missions.
- Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems (e.g. Award Information Management System (AIMS)).
- Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions.
Resource Mobilisation
- Coordinate and facilitate the development, review and quality assurance of expressions of interest, concept notes, and full proposals for funding opportunities.
- Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed.
Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
- Conduct due diligence of new partners (donors, NGOs, universities, etc.) in coordination with AKF(UK)’s programme finance team and AKF’s global programmes team.
- Develop and contribute to positioning pieces and communication materials (e.g., presentations, narrative overviews) to enable regular and effective engagement with donors.
- Research, scan and source relevant information regarding new donors and funding opportunities to identify potential funding matches and gather intelligence around European and Asian donors.
- Update donor profiles, researching and summarising latest donor strategies and using AIMS to update AKF/AKDN funding summaries.
- Contribute to management systems, such as AIMS.
Carry out any other duties as assigned by the Senior Partnerships Manager, Deputy Regional Directors or Global Deputy Director for Institutional Partnerships.
The requirements
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
- Undergraduate degree essential
- Master’s degree in a relevant field preferred
Skills
- Strong level of fluency in French is highly desirable
- Creativity, critical thinking, and project management
- Entrepreneurial, pro-active self-starter with maturity and emotional intelligence
- Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines
- Ability to handle complex relationships with colleagues and external stakeholders in a professional manner
- Excellent writing, speaking and other communications skills, with thoroughness and attention to detail
- Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members
- Strong financial literacy, including the ability to read and produce detailed budgets and business plans
- Strong IT skills, including Microsoft Office 365 and Salesforce
- French language skills desirable, but not essential
- Proficiency in French language desirable
Knowledge
- Understanding and knowledge of the UK/European and Asian donor landscape preferred
- Knowledge of and commitment to international development
Experience
- A minimum of 3 years of professional experience
- Experience in developing and writing proposals, developing budgets, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources
- Experience of managing relationships in complex organisations with numerous stakeholders
- Experience managing grants in complex organisations desirable
Attributes
- Committed to international development, improving the quality of life, and promoting pluralism through civil society.
- Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest, and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation.
Behaviours
- Communicates clearly and concisely with a broad range of audiences at different levels; ability to expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
- Builds, maintains, and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; balances business situations and the art of dealing with people and communities; changes approach to achieve desired results if required.
- Has a customer focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
- Acknowledges creativity, has the desire to understand and use new innovations (including technology); adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking; supports the development of communities of practice.
FURTHER DETAILS
- The role will involve travel to countries where we operate programmes, and where the candidate is supporting grants management.
- As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
- Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
Sector
Social Development
About the Agency
The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.
Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.
Job Expires: 25-Mar-2026
The client requests no contact from agencies or media sales.
Location: Camden Head Office/Hybrid (with ad hoc in person events in London as required)
Salary: £29,040 - £30,101 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.
Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
We are looking for a hardworking, passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.
Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.
You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.
You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.
About You
- Proven experience in delivering community fundraising.
- Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
- Knowledge of developing social media content and developing branded publicity materials.
- Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
- Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
- A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
- Committed to continuous learning, professional development, and self-improvement.
- Able to work independently and collaboratively within a team environment, using initiative and sound judgment.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally. We are looking for an Executive Director for our small Central Office team which works with member organisations and individuals in the UK and around the world to ensure that rural women are represented, recognised for their critical importance in society, and have a platform to influence policy makers. We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.
This an exciting time to join ACWW in the lead up to our centenary and planning for the 32nd Triennial World Conference in 2029. We are looking to appoint an Executive Director as our current Executive Director will be retiring this summer.
The successful candidate will be reporting to the Board of Trustees and working with colleagues and trustees to foster relationships, partnerships and collaborations with individuals, funders and networks in line with the Association’s objectives, priorities and values. You will have an important contribution to make in all aspects of the Association.
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.
This role is offered as full-time. If you have successful charity sector experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Officer (x2)
Salary: NJC Spinal Scale Point 20 – £32,597 pro rata (£26,077.60)
Hours: 28 hours per week (0.8 FTE)
Contract: Permanent
Location: North Yorkshire (minimum one day per week in our office at Askham Bryan, with blended working and travel across the county)
At Community First Yorkshire, our vision is to help people across Yorkshire live happier, healthier lives through thriving, connected, inclusive and sustainable communities.
We’re looking for two passionate and skilled Development Officers to join our VCSE Support team - recruitment made possible by internal progression and upcoming retirement.
About the role
If you’re someone who enjoys supporting people, strengthening community organisations, and helping charities to fulfil their potential, this could be the perfect opportunity. As the Local Infrastructure Organisation for North Yorkshire, our role is to support and advocate for our incredible voluntary, community and social enterprise sector.
You’ll provide high quality organisational development support to charities, voluntary groups and community organisations. This includes guidance on:
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Governance and legal structures
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Volunteer management and best practice
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Funding enquiries and sustainability
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General organisational development advice
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Facilitation and training delivery.
We are particularly interested in applicants with strong skills and experience in charity law, governance and volunteer management.
About you
We’re looking for someone who is:
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Approachable, supportive and a confident relationship builder
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Experienced in working with charities and community organisations
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Skilled in delivering training and facilitating groups
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Knowledgeable about community development principles
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Positive, collaborative and solution-focused
If this sounds like you, we’d love to hear from you.
How to apply
Take a look at the job description for more details; to apply, send your CV with a covering letter explaining why you’re perfect for this role, along with your confidential details form and equal opportunities form (Job descriptions and forms are available on our website - click on Get Involved/Find a new job)
Closing date: 9am, Wednesday 25 March 2026
Interviews: In person on Wednesday 1 April 2026
We may begin interviewing strong candidates before the closing date, so early applications are encouraged.
If you’d like an informal conversation about the role, please contact:
Carole Roberts, Head of VCSE Support
Our vision is a vibrant Yorkshire where strong inclusive communities thrive, and everyone has an opportunity to live well.
The client requests no contact from agencies or media sales.
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Coeliac UK is looking for a detail-oriented and proactive Commercial Officer – Catering to support the delivery and growth of our Gluten Free Accreditation (GFA) scheme.
Job Title: Commercial Officer – Catering
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000 – £30,000 per annum
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)
In this role, you will manage the administration and coordination of catering partners working towards or maintaining accreditation, helping ensure venues can safely serve people who need to live gluten free. You’ll work closely with restaurants, hotels and foodservice providers, supporting applications, renewals, audits and training bookings while maintaining strong partner relationships. This is a varied role within the Commercial team, combining administration, partner support and coordination across multiple commercial services.
Key Responsibilities:
- Manage the renewals process for catering businesses within the Gluten Free Accreditation scheme, ensuring all commercial and administrative requirements are completed.
- Support the management of new accreditation applications and catering training enquiries, liaising with commercial partners and ensuring all documentation is accurate and up to date.
- Coordinate the scheduling and follow up of onsite accreditation audits, working with internal teams, external auditors and partner venues.
- Maintain accurate information about accredited venues across the Coeliac UK website, Venue Guide and internal systems.
- Administer catering training bookings through the Gluten Free Academy and ensure the smooth delivery of this service.
- Maintain accurate CRM records, monitoring reports and revenue data while supporting invoicing and debt management processes.
About You:
We’re looking for a highly organised and proactive professional who enjoys building relationships and managing detailed processes. The ideal candidate will have:
- Excellent organisational and administrative skills with strong attention to detail.
- Strong communication and relationship-building skills with a confident and professional telephone manner.
- Good analytical and numerical skills with the ability to manage data and reports accurately.
- Confidence using Microsoft Office and CRM or database systems.
- A proactive, flexible and positive approach with the ability to prioritise tasks and meet deadlines.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.
Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Commercial Administrator, Account Executive, Partnerships Officer, Accreditation Officer or Commercial Coordinator.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
- Are you motivated by hitting income targets and building lasting partnerships?
- Do you enjoy turning conversations into opportunities and ideas into income?
- Are you ready to play a direct role in driving revenue growth in the education sector?
Then this could be the role for you.
We are looking for a Business Development Officer to drive revenue growth at Learning on Screen—the UK’s leading charity for moving image in post 16 education. This is a revenue focused role for someone who thrives on relationship building, enjoys closing deals, and is motivated by delivering clear income targets. You will play a key role in growing and diversifying our income through sales, partnerships, and sponsorships, contributing directly to our strategic ambitions.
Role overview
- Job title: Business Development Officer
- Salary: £28,000 (£35,000 FTE)
- Hours: 28.8 hours/week (4 days, 0.8 FTE)
- Contract: Permanent
- Location: Remote
- Reports to: Chief Revenue Generation Officer
What you will be doing
- Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
- Researching, identifying, and converting new leads across the education sector
- Supporting the development of sponsorship and partnership opportunities with external collaborators
- Building and maintaining strong stakeholder relationships to maximise value, engagement, and income performance
- Creating compelling proposals and resources to support income-generating initiatives
What we are looking for
- Experience in B2B sales, partnership development, or commercial (ideally in the non-profit or education sectors)
- A confident communicator with excellent writing and presentation skills
- Someone who is proactive, target-driven, and able to manage multiple priorities
- A collaborative mindset and the ability to engage with a wide range of stakeholders
- Strong data awareness, able to monitor performance and spot opportunities
This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
How to Apply:
Interested candidates are invited to submit the following documents via the 'apply' button below:
- Your CV
- Cover letter outlining your relevant experience and qualifications
- Completed equality and diversity monitoring form
Application Deadline: Tuesday 10th March 2026 by 12pm.
Interviews: W/C 16th March 2026.
Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
Unfortunately, we are unable to consider any applications received after the deadline.
We are on a mission to empower post-16 education worldwide.


The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Role
The Programme Officer will manage day-to-day relationships with Degrees’ research groups based in the Latin America and Caribbean region, ensure smooth grant administration, and support regional events.
Key Responsibilites
Grantees
- Being the first point of contact for our grantees and stakeholders, including volunteer research collaborators.
- Supporting research teams to gain access to, for example, modelling data.
Grant management
- Grant management, including onboarding and ongoing administrative support for the grantees of the various research funds at Degrees.
- Processing payments.
- Supporting the monitoring, evaluation and learning process in relation to programmatic activities.
Events
- Working closely with the Events Manager, other regional Programme Officers and Policy Engagement staff to organise international events, including regional workshops in Latin America and the Caribbean.
Administration
- Support the building and improvement of internal processes.
- Contributing to the monthly call and research seminars.
- Provide ad-hoc support as needed, for example, financial administrative support for grants and programmatic events, note-taking, organising travel, inputs to communications, working with Degrees’ senior management, board, volunteers, and partners.
Key relationships
- Within the Programmes team forge close working relations with Programmes Director, Programmes Manager, other Programme Officers, Events Manager, Staff Scientist and Scientific Writing and Publishing Lead.
- Develop strong working relations with colleagues from the following teams i) Operations, ii) Policy & Engagement and iii) Communications.
- Provide ongoing support for Degrees funded scientists based in Latin America and the Caribbean.
Qualifications
We are seeking a dynamic self-starter based in the UK, with experience in planning and running international events as well as academic workshops. As Degrees is still operating as a relatively small but growing team, the successful candidate will be flexible and motivated – prepared to turn their hand to whatever needs doing to deliver Degrees’ programme of work.
Essential
- A university degree in a relevant subject such as international development, international relations, public policy or earth sciences.
- At least two years’ experience.
- An understanding of climate change science and associated development challenges.
- Fluent in English and Spanish.
- Strong organisational and project management skills.
- Strong written and oral communication skills.
- Good analytical skills with an ability to distil key messages from complex information.
- Strong digital skills.
- An ability to multitask, to set and deliver on priorities, and to work under pressure.
- Strong interpersonal skills and an ability to work with people of all levels and backgrounds.
- Comfortable working in a dynamic, remote start-up environment.
- Ability to travel overseas for up to a week per visit as required.
- A commitment to the mission and values of the Degrees Initiative.
- Legal right to work in the UK.
Desirable
- A master’s degree in a relevant subject.
- A degree in environmental science or international development.
- Five to ten years of post-university professional experience
- Proficiency in Portuguese.
- Advanced digital skills, such as proficiency with advanced spreadsheet functions.
- Experience using CRM systems and Microsoft Office applications, with strong proficiency in Excel.
- Experience working in or with developing countries.
- Experience in event organisation, workshop facilitation, grant administration, impact monitoring and evaluation, and/or budgeting and financial management.
A dynamic charity working on climate change and global development



Job Title: Finance Officer
Reports to: Financial Controller
Line reports: n/a
Contract terms: Permanent 35 hours per week
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
You’ll support the day-to-day running of the charity’s finance function—ensuring income and expenditure are processed accurately, reconciliations are completed on time, strong controls are maintained, and colleagues receive responsive support. You’ll also act as the key finance contact for payroll administration delivered via an external provider (providing inputs, checking outputs, and ensuring accurate postings into Xero).
Key responsibilities
1) Accounts payable (supplier invoices & payments)
- Process supplier invoices end-to-end: query resolution, correct coding (including VAT), approvals, posting to Xero, and maintaining an audit trail.
- Prepare and run supplier payment batches in line with controls and delegated authorities.
- Maintain supplier records and support efficient, professional supplier query handling.
2) Expenses & corporate cards (Payhawk) and posting to Xero
- Administer Payhawk expenses and card transactions: ensure receipts are submitted, policy rules are followed, and transactions are coded accurately.
- Configure and maintain Payhawk mappings (chart of accounts, VAT rates, tracking categories) to support clean exports into Xero.
- Export approved expenses/payments to Xero and support reconciliation between Payhawk activity, Xero postings, and bank/feeds.
3) Income processing and reconciliations (including donations)
- Raise sales invoices (where required), allocate receipts, and support routine credit control as appropriate.
- Reconcile income from bank, donation platforms, and other sources; ensure accurate allocation to the correct funds/projects (including restricted funding where relevant).
- Support Gift Aid record-keeping and processes (where applicable).
4) Payroll support (external payroll provider)
- Act as the key liaison with the external payroll provider to deliver monthly payroll accurately and on schedule.
- Collate and submit monthly inputs by agreed cut-offs (e.g., starters/leavers, salary changes, contractual changes, statutory leave, pension changes and other agreed adjustments).
- Review payroll reports for accuracy and reasonableness (e.g., gross-to-net checks, variance checks vs prior month, starters/leavers reflected correctly).
- Coordinate payroll approvals internally and confirm release of payroll payments in line with controls.
- Ensure payroll-related payments (e.g., pensions and statutory deductions as applicable) are scheduled/processed accurately and on time.
- Post payroll journals into Xero, maintain supporting documentation, and reconcile payroll control accounts.
- Respond to staff payroll queries sensitively and confidentially, escalating complex items to the provider or Financial Controller as appropriate.
5) Month-end support & reporting
- Support month-end processes (journals, accruals/prepayments, reconciliations) and help produce routine finance reports (e.g., budget monitoring, cash, aged creditors/debtors).
- Assist with audit preparation and information requests; maintain clear documentation and controls.
6) Continuous improvement, controls and compliance
- Help improve finance processes (especially around expenses, coding consistency, and reconciliation routines).
- Contribute to maintaining robust financial controls and good practice across the organisation.
The list of duties and responsibilities is not exhaustive, and the post holder may be required to undertake other duties as appropriate. The post holder is expected to comply with all policies and procedures of the College and their variations.
Person Specification
- Experience in a finance operations role covering transactional processing and reconciliations.
- Practical knowledge of Xero and confidence completing bank reconciliations and day-to-day postings.
- Strong working knowledge of Excel (comfortable with data checks and reconciliations).
- Excellent attention to detail, ability to meet deadlines, and sound judgement with confidential information.
- Clear communication skills and confidence working with non-finance colleagues.
- Experience supporting payroll delivered by an external provider (inputs, checks, journals, reconciliations) and/or acting as a payroll liaison.
- Experience with Payhawk (or similar spend/expense platform) and exporting/syncing to Xero.
- Charity finance experience (e.g., restricted funds, Gift Aid awareness, donor/grant reporting).
- Familiarity with consolidations (Trading Subsidiary)
- AAT qualified (Level 3/4) or qualified by experience.
The client requests no contact from agencies or media sales.