Administrator and communications volunteer volunteer jobs

Day Service Manager for Kingston Eco Op

Lead a service that makes a real difference!

Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.

We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. 

If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.

Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.

We're looking for someone who has:

• Proven experience managing teams and services
• A strong commitment to person-centred support and inclusion
• Excellent leadership and partnership-building skills
• Knowledge of safeguarding, risk management and Adult Social Care
• The ability to drive service development, manage resources and demonstrate impact.

Location: Kingston upon Thames

Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution

Hours: 28 hours

Contract: Permanent

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

The Services and Programmes Coordinator is a new fixed-term role, October 2026 to April 2027, created to support Theatres Trust through a period of organisational transition.

The Coordinator will play a central role in coordinating our grants, planning and advice services, ensuring enquiries, statutory consultations and other outward-facing work are managed efficiently and progress through our systems in a timely and accurate manner.

This is a practical, organised role for someone who enjoys bringing order to busy workflows, using systems effectively, and making sure colleagues and our users receive responsive, high-quality administrative support.

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

As our Corporate Development Executive (Sponsorship), you'll play a key role in securing corporate sponsorship and fundraising income across a diverse portfolio of events. This brand-new Corporate Development Executive opportunity offers the chance to work across research, fundraising, campaigning and policy, helping to create sustainable income that supports people affected by motor neurone disease (MND).

Working closely with internal teams and external partners, the Corporate Development Executive will lead sponsorship activity for the world-renowned International Symposium on ALS/MND while helping to grow long-term corporate engagement across the MND Association.

Main Responsibilities

• Secure sponsorship income from national and international corporate organisations, including pharmaceutical and biotech companies
• Lead sponsorship activity for the International Symposium and other Association-wide events
• Identify, research and develop new sponsorship opportunities and prospect pipelines
• Create tailored corporate sponsorship proposals and presentations
• Build and maintain strong relationships with sponsors, prospects and key stakeholders
• Deliver excellent sponsor stewardship before, during and after events
• Plan and coordinate fundraising activity across events to maximise income and engagement
• Work collaboratively with research, fundraising, events and partnership teams to develop new opportunities
• Monitor performance, maintain CRM records and provide income and impact reporting

About You

Essential

• Experience securing corporate sponsorship, partnership income or significant corporate gifts
• Experience working with pharmaceutical, biotech or related industry organisations
• Strong understanding of the ABPI Code of Practice 2024
• Excellent communication skills, including proposal, presentation and bid writing
• Ability to build credible relationships with corporate partners and senior stakeholders
• Willingness to travel across the UK, with occasional international travel, evening and weekend work as required

Desirable

• Experience engaging corporate partners around scientific research or innovation
• Experience delivering or supporting fundraising activity at events
• Experience using CRM systems to manage relationships and income

Hybrid working Expectations: One day per week Northampton office attendance required. Willingness and flexibility to attend meetings andevents as required – this includes the opportunity to attend our 37th International Symposium, this year hosted in Amsterdam!

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

Job titleEvents Fundraiser

Hours22.5 hours per week, worked across 3 days of the week

Salary£30,389 – £31,512 per annum FTE. Actual pro rata salary £18,233 – £18,907

Contract12 month maternity cover

Location Wildwood Drive, Worcester WR5 2QT

The role

St Richard’s Hospice is at the heart of the Worcestershire community, providing specialist care and support to people with illnesses which cannot be cured and support for the people who are important to them.

We’re looking for an enthusiastic, organised and creative Events Fundraiser to join our Income Generation Team on a 12 month maternity-cover basis.

This is an exciting opportunity for someone who enjoys bringing people together, delivering memorable events and building strong relationships with supporters.

From developing event plans and coordinating suppliers, venues and volunteers, to monitoring budgets and evaluating event performance, you’ll oversee events from initial planning through to post-event stewardship.

You’ll also work closely with colleagues across the Income Generation Team, Digital Marketing & Communications and the wider hospice to ensure our supporters receive an excellent experience at every stage.

This post requires a Standard Disclosure and Barring Service check.

About you

You’ll bring:

• Experience of planning, organising and delivering events.
• Excellent and confident interpersonal, communication, and presentation skills.
• Highly organised, able to manage multiple tasks or events simultaneously.
• Knowledge and understanding of the importance of providing an excellent supporter experience.
• Knowledge and understanding of budget management, income generation and event performance.
• A compassionate, people-focused attitude — especially when working with those fundraising in memory of loved ones.
• Willingness to work flexibly, including evenings and weekends.
• Full driving licence and ability to travel across Worcestershire.

Although not compulsory, the ideal candidate will have previous experience within the charity sector, delivering income generating activities, with knowledge and awareness of the fundraising regulations and codes of practice.

Please see attached Job Description and Person Specification for further details.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Passionate about using research to make a real difference? Salford CVS is looking for a Research and Insight Worker to help deliver impactful research projects that amplify the voices of local communities and the voluntary, community and social enterprise (VCSE) sector across Salford and Greater Manchester.

You'll gather and analyse data, work directly with community groups and VCSE organisations, and turn insight into high-quality reports that influence decision-making and drive positive change. If you're an organised, confident communicator who enjoys working with people and is motivated by social impact, we'd love to hear from you. 

Main purposes of the post

To deliver Salford CVS’s research and insight work, which includes the collection and analysis of data and producing timely written reports of the findings. This exciting Research and Insight role involves a combination of VCSE engagement and community insight work across Salford and in Greater Manchester.

Hours: Part-time, 22.5 hours per week.

Days: To be confirmed (core hours are worked between 8am – 6pm, Monday to Friday).

Contract: 1-year fixed-term contract, subject to the successful completion of a 3-month probationary period.

Place of work: In person at Salford CVS’ offices, The Old Town Hall, 5 Irwell Place, Eccles, Salford, M30 0FN.

The Benefits of Working for Salford CVS:

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture - we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

For further information and to apply, please visit our website via the ‘apply’ button.

Closing date: Noon on Wednesday, 26th August 2026.

Interviews: Tuesday, 8th September 2026 - in person at Salford CVS’ offices.

Tyne Rivers Trust is looking for a talented and proactive Systems Officer to lead the development and management of our data and digital systems at an exciting time of growth and organisational development.

As a registered environmental charity, we work to improve rivers and their catchments for the benefit of people, wildlife and communities. Following our recent expansion to include Northumberland Rivers catchments, we are strengthening our systems and data infrastructure to support our growing impact across the region.

About the Role 

This is a new and influential position at the heart of the organisation. You will oversee and develop Tyne Rivers Trust's data management and digital systems, ensuring they are effective, secure, compliant and fit for purpose.

Working closely with colleagues across the Trust, you will help improve how we capture, manage, analyse and report information, enabling better decision-making and supporting fundraising, project delivery, communications and operational performance.

You will manage and optimise systems including Microsoft 365, CRM databases, reporting tools, document management systems and spatial data systems, while championing best practice in data governance and digital working.

Key Responsibilities 

• Lead the implementation, development and ongoing management of the Trust's data management systems. 

• Ensure data quality, consistency, security and compliance with GDPR and information governance requirements. 

• Act as the organisational lead for data management, system administration and continuous improvement. 

• Manage and optimise Microsoft 365, CRM systems, reporting tools and other digital platforms. 

• Identify opportunities for automation, integration and improved workflows. 

• Develop policies, procedures and guidance relating to data and systems management. 

• Produce reports and insights to support organisational planning, monitoring and evaluation. 

• Provide training, support and advice to colleagues on systems and data processes. 

• Support the management and development of spatial data systems and GIS resources. 

About You 

We're looking for someone who combines strong technical and analytical skills with excellent communication and relationship-building abilities. 

You will have: 

• Experience of managing or administering data management and digital systems. 

• Experience implementing or upgrading CRM, database or information management systems. 

• Strong understanding of data management principles and best practice. 

• Knowledge of GDPR, information governance and data protection requirements. 

• Experience supporting colleagues to make effective use of systems and technology. 

• Experience producing accurate reports and analysing data for different audiences. 

• Experience using Microsoft 365 in an organisational setting. 

• Excellent organisational, problem-solving and communication skills.

It would be advantageous if you also have: 

• Experience working in the charity or environmental sector. 

• Knowledge of environmental monitoring and data management. 

• Experience with fundraising databases and reporting systems. 

• Understanding of digital transformation projects. 

• Experience or knowledge of GIS and spatial data management.

Why Join Us? 

At Tyne Rivers Trust, you'll be part of a passionate and dedicated team working to create healthier rivers, stronger communities and a more sustainable future. 

We offer: 

• Flexible and hybrid working arrangements. 

• Opportunities for professional development and training. 

• A supportive and collaborative working environment. 

• The chance to make a real impact on the environment across North East England.

This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.

As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.

The main responsibilities will include:

• Write engaging, high quality, tailored applications and funder reports.
• Research trust, foundation and grant-giving prospects to develop a prospect pipeline.
• Ensure key supporters feel valued and connected with the charity.
• Manage and maintain accurate records, administration and budgets.

The Person

We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.

This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.

Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy. 

The post will support our aims to:

• Support the health and wellbeing of the men and boys of Leeds by connecting with the individuals, projects and organisations that engage and support them, facilitating a clear line between the individual health needs of Leeds men and boys and the people who make decisions that affect them. 
• Create a learning environment where best practice can be gathered and shared with any project, individual or organisations supporting men’s health and wellbeing across Leeds.
• Raise awareness of issues affecting men and boys’ health and wellbeing,  and the activities and events which support better outcomes for men.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 13 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

YOUTH WORKER  

OASIS NORTH BRISTOL

HOURS: FULL TIME

CONTRACT: 12 MONTH FIXED TERM CONTRACT (WITH VIEW TO EXTEND)

SALARY: £28,369 per annum

We have an exciting opportunity for a Youth Worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.

We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience of youth work either as a volunteer or professionally

· Experience of managing and working with volunteers

· Ability to build long lasting, positive relationships with both young people and adults

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) 

Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.

Completed applications should be returned by 9am Tuesday 8th September 2026.

Interviews will take place Thursday 17th September 2026.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

THIS ROLE REPORTS TO: HEAD OF COMMERCIAL

ABOUT CYNTHIA SPENCER

Cynthia Spencer Hospice provides specialist palliative and end‑of‑life care for people living with life‑limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity raises additional funds to sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen community relationships and ensure specialist care is available for everyone who needs it.

ABOUT THE ROLE

We are seeking an experienced Online Sales Lead to join our Commercial team and support the development of sustainable income for specialist end‑of‑life care. Reporting to the Head of Commercial, the role will support the growth and day‑to‑day operation of the charity’s online commercial activities, maximising income while delivering excellent customer experience.

This role will be central to the set‑up and development of our online retail operation, including researching and selecting online marketplaces, establishing processes, creating product listings, developing pricing and stock management approaches, training volunteers and supporting the launch of the online service.

Working to online sales targets and net profitability, the postholder will source appropriate donated products from retail stores and other avenues, promoting them online to achieve the highest return while pricing accurately and competitively.

DUTIES AND KEY RESPONSIBILITIES

• Lead the development, set‑up and launch of online sales platforms and marketplaces.
• Establish and maintain online accounts, payment systems, product categories, postage options and operating procedures.
• Develop end‑to‑end sales processes covering stock receipt, assessment, listing, sale, dispatch, returns and after‑sales service.
• Set and maintain standards for pricing, listings, photography, product descriptions and stock management.
• Track sales, income, fees, postage costs, stock levels and channel performance, using insight to recommend improvements.
• Identify opportunities to grow online income through new marketplaces, digital channels, product ranges and corporate stock donations.
• Work with the Head of Commercial and Marketing Executive to promote online sales through social media.
• Recruit, coordinate, support and train online volunteers.
• Maintain excellent customer service through prompt communication, accurate fulfilment, timely dispatch and positive supporter relationships.
• Ensure all products listed online are high quality, accurately described and supported by clear photographic images.
• Build strong internal relationships across multiple sites.
• Carry out any other duties appropriate to the role.

ABOUT YOU – ESSENTIAL CRITERIA

EXPERIENCE

• Proven experience in retail, sales, e‑commerce or online selling.
• Experience achieving KPIs, targets and profit margins.
• Experience with online sales platforms.
• Experience supervising or coordinating staff or volunteers.
• Strong experience of online marketplaces and e‑commerce processes.
• Target‑oriented approach to achieving online income budgets.

KNOWLEDGE AND SKILLS

• Excellent relationship‑building, networking, influencing and negotiation skills.
• Strong commercial awareness.
• Excellent written and verbal communication skills.
• Strong organisational and time‑management skills.
• Ability to think strategically while focusing on delivery and results.
• Ability to work independently while collaborating effectively.
• Good attention to detail and accuracy.
• Confident using Microsoft Office, online platforms and CRM systems.

PERSONAL QUALITIES

• Proactive, ambitious and profit‑focused.
• Professional, personable and confident.
• Supportive and coaching approach to volunteers.
• Creative, solutions‑focused and willing to identify new opportunities.
• Empathy with the values and purpose of Cynthia Spencer Hospice.

GENERAL RESPONSIBILITIES

• Work within and promote the charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Attend relevant meetings, training and charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the role.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.