Area manager jobs

Full-time Solicitor (£50,000-£60,000)

(Head of Legal Services/Compliance Officer for Legal Practice) | Central London | 40 Hours Per Week

Why this role matters

We are making rights usable in real time for trans communities. As our first full-time, in-house solicitor, you will build and lead our legal function, supervise our casework and set standards that change outcomes case by case and system by system.

What you will lead

· Service build and leadership: Design and run a high-quality legal service. Set procedure, quality checks and file management that get used.

· Supervision and standards: Supervise staff and volunteers. Mentor, review files, sign off advice and keep practice safe and effective.

· Strategic casework: Identify patterns, test lawful routes others overlook, and pursue remedies that unlock access for many, not just one.

· Templates and guidance: Create repeatable tools, model letters and notes that make good practice easier.

· Training: Deliver practical training for staff and volunteers on core areas and updates.

· External relationships: Work with partner firms, Counsel, regulators and support organisations. Refer and co-work where it benefits clients.

· Keeping current: Track legal and regulatory change. Update guidance and workflows promptly.

· Issues and disputes: Handle escalations quickly and proportionately.

You’ll thrive here if you show

· Bold, informed judgement: you check the source, avoid assumptions and make firm, evidence-based decisions.

· Ownership and follow-through: you take responsibility for files, systems and outcomes.

· Entrepreneurial drive: you test new routes and scale what works.

· Planning under pressure: you manage competing demands without losing quality.

· Inclusive practice: you design services that are easier and safer to access.

· Clear communication: you explain rights and risks plainly to clients and partners.

· Team-building and collaboration: you can nurture a capable, committed volunteer cohort.

· Constant learning: you reflect, improve and leave usable tools behind.

What you will bring

· Qualified solicitor with at least 3 years’ PQE.

· Ready to build strong supervision and people skills.

· Clear, practical legal analysis and sound judgement under time pressure.

· Proven ability to design and co-create procedures that work.

· Excellent written and oral communication.

· Comfortable working independently and in a small, committed team.

Helpful extras

Experience in legal aid, housing, discrimination, domestic abuse, public law or community care; background in clinics or advice settings; understanding of trans rights and the realities clients face.

Practicalities

· Hours: 40 Hours Per Week

· Location: Central London base with sensible hybrid flexibility.

· Salary: £50,000-£60,000.

What We Look For

The Co-founders Mindset

At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career.

We select candidates based on their performance in 8 areas;

1. Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

2. Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

3. Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

4. Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

5. Inclusive practice

You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

6. Clear communication

You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

7. Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

8. Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Support Administrator
Reference number: 375
Reports to: Resources Lead
Salary: £24,785 per annum
Contracted hours: Full-Time, 37.5 hours per week
Contract length: Permanent
Working base: Stevenage Wellbeing centre – with flexibility to travel to other centres across Hertfordshire if required.

We have a vacancy for a Mental Health Support Administrator to join our team.

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind Network (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

About Us

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18-year-olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information

The successful candidate will have knowledge of Microsoft Office, Excel spreadsheets, Word documents, excellent interpersonal skills to include a welcoming telephone manner, the ability to remain calm in crisis situations with clients and will be able to prioritise work with minimum supervision, meet deadlines and work simultaneously on a variety of tasks.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 20th August 2026.
Interviews to be held week commencing 24th August.
N.B. Please quote reference number 375 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Charity People is delighted to be working with The Passage to recruit for a Digital Acquisition and Supporter Journey Officer to join their talented and passionate team.

Providing innovative services that act with compassion and urgency the charity works with individuals before they reach crisis point, intervening quickly and providing practical help in the form of emergency shelter and tailored support. Also an advocacy organisation, The Passage uses its voice to advocate for those who aren't heard to bring about real systemic change.
The Digital Acquisition and Supporter Journey Officer will focus on the hands-on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.

Digital Acquisition and Supporter Journey Officer
Contract: Permanent, full time role
Salary: £37,199
Location: Hybrid role working between home and The Passage's Head Office in Victoria. For the first three months, while you get to know the organisation's frontline services, you will be required to be based in the office four days per week, following which time the requirement will reduce to three days per week in office.
Closing date for applications: 9am on Thursday 20th August
Interviews: week commencing 31st August

This is an excellent opportunity for an individual with solid experience working within digital marketing with a particular focus on managing paid campaigns across Google and Meta and supporting on or developing supporter journeys to join an inspirational charity that works tirelessly to end street homelessness.

Core responsibilities within the role will include:

• Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives
• Deliver paid digital marketing activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact
• Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results
• Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience
• Identify areas for improvement within existing journeys and support the implementation of agreed changes.
• Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness
• Monitor and collate performance data from digital platforms, analytics tools such as GA4 and CRM reports
• Produce regular performance summaries and contribute insights to inform future activity
• Support a test-and-learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
• Support the planning, creation and scheduling of email campaigns and automated supporter journeys
• Use segmentation and basic personalisation to improve relevance and engagement

We'd love to hear from individuals with the following skills and experience:

• Experience working in a digital marketing, digital fundraising or supporter engagement role
• Experience supporting or coordinating paid digital advertising campaigns including Knowledge of digital acquisition principles and paid advertising platforms such as Meta and Google
• Experience contributing to the development or improvement of digital supporter or customer journeys
• Experience supporting email marketing activity, including segmentation and scheduling, with knowledge of email marketing tools and CRM systems
• Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance
• Experience working with performance data and basic analytics; as well as an understanding of digital analytics and performance measurement
• Experience testing and optimising digital content, campaigns or journeys, and an understanding of how insight and testing can be used to improve digital outcomes

Experience of working in a charity setting or similar is desired but not essential.

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520 year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including 42 day annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums.

About the Role

Surgeons' Hall Museum holds a complex medical human remains collection, one of the largest and most significant of its kind in the world. Much of the collection was acquired before modern standards of consent and documentation, and the records that survive were shaped around pathology, diagnosis and the interests of those who assembled the collection rather than the individuals represented within it.

This two year project will improve what the Museum knows about this collection, including the people in it. Working through historic catalogues, medical case notes, College and Museum minutes and archival records, you will investigate origins, acquisition contexts and life histories of these people, and integrate your findings into the Museum's Collections Management System. Your research will inform catalogue records, future interpretation and displays, published listings, and the Museum's preparedness for any future return of collections.

In March 2026, the College’s Trustees approved a new Human Remains in Collections Policy, developed with an expert panel drawn from across the UK and Ireland, committing the Museum to provenance research, transparency, community engagement and readiness for return. This post directly supports the work to put this policy into practice.

You will report to the Curator and be supported by the Museum's Provenance Research Working Group, which brings together colleagues from collections, conservation, archives, learning and senior leadership, including a specialist Human Remains Conservator. This work involves sustained engagement with sensitive and sometimes distressing material, and supervision, peer support and training are built into the post.

In the final six months you will work on site with three Scottish university medical collections in Edinburgh, Glasgow and Aberdeen, reviewing and enhancing their documentation, and will offer short consultancy visits to smaller Scottish museums holding human remains. The project concludes with a publication and a national conference at Surgeons' Hall, sharing the methods and findings across the sector.

The role is based in Edinburgh, with travel to partner institutions in the final phase. Reasonable travel and accommodation costs are met by the project.

Experience, Qualifications and Key Skills

You will be educated to degree level in a relevant discipline, such as history, anthropology, archaeology, medicine, pathology or museum studies, or hold equivalent professional experience, and have proven experience conducting research using historical records, archives or museum collections. You will understand the ethical issues surrounding human remains in museum or academic contexts and be comfortable working with confidential or ethically complex material. You will have experience working with collections databases and digital cataloguing systems such as Axiell or equivalent and be familiar with documentation standards and terminology audits.

You will have excellent analytical and organisational skills, with the ability to manage large volumes of complex data, and the ability to produce high quality written outputs including reports, summaries and catalogue entries. You will be self-motivated, able to plan and carry out independent research, and a clear and confident communicator in both verbal and written formats. Experience of provenance research, knowledge of UK museum policies relating to human remains and repatriation, or experience working with medical, anatomical, ethnographical, or archaeological human remains collections would be advantageous.

This role may particularly appeal to those who want to work on collections of real ethical complexity and see their findings shape policy, practice and public understanding.

Our thanks

This project, Recovering Histories: The McNab Human Remains Provenance Research Project, is made possible by Museums Galleries Scotland and by a generous legacy from John Winton McNab. We are grateful to both for backing work that is complex, long-term and genuinely needed.

How to Apply

To apply, please submit:

• A current CV (maximum two A4 pages); and

• A supporting statement (maximum two A4 pages) outlining your interest in the role and demonstrating how your skills, knowledge and experience meet the requirements of the person specification.

VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.

VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!

JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.

KEY RESPONSIBILITIES Strategic Marketing Leadership

> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.

> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.

> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.

> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.

> Champion and implement AI effectively and wisely to at least 10x our marketing output.

> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling

> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.

> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.

> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.

> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.

> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.

> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement

> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.

> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.

> Significantly grow house, event and retreat guests to maximum capacity.

> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.

> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.

> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.

> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.

> Effectively be able to spin-up world class UX websites and apps in short timescales.

>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.

>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.

> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.

>Use analytics and audience insight to improve campaigns and tactics.

>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations

> Lead Waverley Abbey’s external communications, media relations and public relations activity.

>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.

>Oversee press releases, media statements, articles, briefing materials and external announcements.

>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.

> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.

> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications

> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.

> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.

> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.

> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development

> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.

> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.

> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.

> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.

> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.

> Commission and manage freelancers, agencies and specialist suppliers where appropriate.

> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance

> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.

> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.

> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.

> Use data, audience research and market insight to inform decisions and continually improve performance.

> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance

> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.

> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:

> Contribute actively to organisational strategy, planning and decision-making.

> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.

> Model leadership that is clear, courageous, compassionate and accountable.

> Champion a culture of excellence, collaboration and continuous improvement.

> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.

> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.

> Undertake other reasonable duties consistent with the seniority and purpose of the role.

PERSON SPECIFICATION Experience — Essential

> Significant senior-level experience in marketing, communications or brand.

> A strong track record of developing and delivering successful marketing and communications strategies.

> Experience of leading integrated campaigns across digital and traditional channels.

> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.

> Experience of leading, managing and developing a marketing or communications team.

> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.

> Experience of working effectively with senior leaders and providing trusted strategic advice.

> Experience of managing budgets, agencies, suppliers and multiple projects.

> Experience of using data insight to evaluate performance and make decisions.

Experience — Desirable

> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.

> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.

> Experience of working across an organisation with several distinct audiences, services or brands.

Knowledge and Skills — Essential

> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.

> Exceptional written and verbal communication skills.

> Strong creative judgement and the ability to recognise and develop compelling stories.

> A sophisticated understanding of brand, audience development and customer journeys.

> Excellent leadership and people-management skills.

> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.

> Confidence in analysing data, measuring impact and presenting clear recommendations.

Knowledge and Skills — Desirable

> A relevant degree or professional marketing qualification.

> Membership of the Chartered Institute of Marketing.

> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.

> Understanding of the UK higher education landscape.

Personal Qualities The successful candidate will be:

> An imaginative and ambitious leader who is excited by the opportunity to build something significant.

> A gifted storyteller who communicates with clarity, warmth and authenticity.

> Strategic and creative, while also able to bring structure, focus and delivery.

> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.

> Emotionally intelligent and confident in navigating complexity.

> Proactive, resourceful and comfortable taking appropriate initiative.

> Committed to excellence without losing warmth, humanity or perspective.

> Resilient, adaptable and able to respond positively to change.

> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements

> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.

> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for two Young Women & Girls Advocates to join our Nest service team. The Nest service provides trauma informed, community-based support to young women and girls aged 14-25 at risk of entering or becoming entrenched in the Criminal Justice System.

Salary: £28,000- £32,000 pro rata

Location: Hammersmith, Finsbury Park and Stratford

Hours: 35 hours per week

Contract: Fixed Term until 30th September 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

In recognition of the distinct challenges facing young women and girls, Advance has joined Together Women to develop a specialist provision for young women and girls in the Nest programme.

The Nest Service is designed to enable young women and girls to escape harm and to thrive in their lives and aspirations, by supporting them to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services. In addition to dedicated advocacy support, they will be able to access a programme of prevention and awareness-raising groups and workshops run out of Advance Women’s Centres.

As an Advocate you will work one-to-one with each participant over an extended period. You will build trusted relationships and coordinate practical support across the areas that most affect young women’s stability and future prospects - including education, housing, health, employment and interaction with justice services.

About You:

To be successful as the Nest Advocate you will need the below experience and skills:

• A strong understanding of the challenges facing young women and girls, including the impacts of gang involvement, exploitation, mental health, domestic abuse and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.
• Knowledge of trauma informed, gendered approaches in supporting young women facing multiple forms of disadvantage.
• Current knowledge of legislation, guidance and regulations relating to safeguarding, child protection and Child Sexual Abuse and Exploitation (CSE).
• Experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport.
• Experience of risk management, needs assessment, safety and support planning, particularly with young women and girls with complex/multiple needs.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 23rd August 2026
• Interviews are taking place on: w/c 24th August 2026

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

An exciting opportunity to join the team as a Bar and Catering Assistant to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We are currently recruiting a Policy and Communications Coordinator to join our Policy and Communications team on a two-year fixed-term contract.

Policy and Communications Coordinator
Contract: 2-year fixed term
Work Pattern: 35 hours per week. (1 FTE). We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible.
Salary: £31,000 per annum
Location: London Fields, London E8 3PN. NCB promotes a hybrid, flexible way of working with 1 day working in the office if based in London

About the Role

The Policy and Communications Coordinator plays a key role in helping NCB drive positive change for children and young people across the UK, by supporting the delivery key elements of policy, public affairs, and communications work. This role supports the development and delivery of high-quality and impactful policy outputs, communications and campaigns, to enhance our visibility and impact, bringing lived and learned experiences to the heart of our influencing work.

Supporting cross-NCB coordination by working across teams and Specialist Membership Groups, the Coordinator will grow and maintain vibrant, diverse and engaged memberships, and help ensure NCB’s voice is clear, timely, and influential across the policy arena and public conversation.

We are particularly interested to hear from candidates with an interest in wellbeing, belonging and anti-bullying, as these will be key areas that the post-holder will focus on. NCB's Policy and Communications team also works across a range of other issues such as SEND, health, social care, poverty and justice.

What you’ll be doing:

Communications and digital engagement:

• Support the delivery of integrated communications and campaigns that amplify the voices of children, young people and families.
• Draft, design, and schedule engaging, accessible content across a range of digital channels, including social media, website, sector-facing briefings, newsletters and e-marketing content.
• Monitor news coverage, maintain a media contact database, and draft media statements and press releases to secure national and regional coverage.
• Work closely with our networks and advisory groups to ethically gather, produce, and share powerful case studies and testimonials that highlight lived experiences of our areas of work.
• Maintain digital assets, ensuring all case studies and images are ethically sourced with informed consent and stored securely.
• Monitor, analyse and report on monthly digital analytics to optimise website traffic, social media performance and sector newsletter open rates.
• Develop and maintain membership processes for external networks and groups.
• Coordinate logistics for cross-sector membership groups, campaign launches, sector webinars, and network-wide stakeholder events.

Policy and public affairs:

• Monitor UK policy and parliamentary activity, announcements and sector trends to flag advocacy opportunities or policy risks for our networks.
• Summarise complex policy documents, legislation, and research reports into clear and concise briefings for internal teams, sector partners and member, and to support engagement of lived experience groups.
• Contribute to the development of high-quality consultation responses, position statements, and briefings for civil servants, MPs, and other stakeholders.
• Coordinate policy activities across NCB projects and networks, including our work involving members, children and young people.
• Support the organisation of parliamentary events, roundtables and stakeholder meetings.
• Support the development of positive relationships including Parliamentarians, politicians and officials in central and local government, and other key stakeholders.
• Support secretariat work and parliamentary engagement for All-Party Parliamentary Groups.
• Maintain up-to-date records of key stakeholders including policymakers, parliamentarians, officials, and sector contacts.

We are looking for someone who brings:

• A genuine interest in policy, public affairs and communications.
• An understanding of issues affecting children and young people in the UK.
• Knowledge of UK government, policymaking and parliamentary structures and processes.
• A personal commitment to diversity, equity and inclusion and anti-discriminatory practice, particularly in anti-racism and anti-ableism.
• Excellent interpersonal and verbal communication skills, with the ability to engage effectively with people from a range of backgrounds and build collaborative working relationships.
• Strong organisational, administrative and project coordination skills, with the ability to manage competing priorities and meet deadlines.
• Excellent written communication skills, with experience of producing high-quality content for different audiences and purposes, including briefings, reports, digital content or stakeholder communications.
• Experience of creating content for digital channels, including websites, newsletters and social media in a professional context.
• Strong research and analytical skills, with the ability to identify, interpret and synthesise information from a range of sources accurately and clearly.
• Commitment to involving children, young people and adults with lived experience, in effective, ethical and evidence-based ways.
• Excellent IT skills, including Microsoft Office applications and experience using databases, websites and digital systems.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Tuesday 1st September 2026.
Assessments and interviews to be conducted during the week commencing 7th September 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

If you have a passion for farming as well as helping young people overcome adversity and thrive, we would love to hear from you.

Looking for a role where farming meets purpose? At Jamie’s Farm Bath, we’re looking for a passionate farming specialist to help young people take part in real, meaningful farming work as part of our therapeutic residential programme. Based at Hill House Farm, this role provides the crucial link between the farm and our visiting young people, planning and delivering farm-based jobs that build confidence, connection and a sense of purpose.

What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known internally as ‘Farm Coordinator’

As part of our close-knit, values-driven team, you’ll work alongside young people during feeding rounds, farming tasks, mealtimes and evening activities, while helping to maintain the high standards of animal welfare we expect across our farms. The role also includes on-call responsibilities for animal emergencies and some weekend duties linked to house lets and site security.

More than just a job, this is a chance to combine your farming skills with a role that has real social impact. We’re looking for someone with a strong work ethic, a passion for farming and the ability to build positive relationships with young people. In return, the role offers a competitive salary and up to £20,000 worth of additional benefits, including opportunity for subsidised on-site accommodation, meals during visits and generous pension contributions.

Please see the full job description, desired experience and employee benefits by exploring the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Are you passionate about supporting young women and girls affected by exploitation, gangs and violence? Do you have the skills to build trusted relationships with vulnerable young people and help them move towards safer, more positive futures?

If so, St Giles Trust is looking for a Female Child Criminal Exploitation Mentor to join a specialist service supporting young women and girls at risk of, or affected by, Child Criminal Exploitation (CCE), Child Sexual Exploitation (CSE), county lines activity and gang involvement.

Due to the nature of this role, it is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1 applies.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About the service

This specialist, gender-responsive service supports young women and girls under the age of 18 who are vulnerable to, or actively experiencing, Child Criminal Exploitation, Child Sexual Exploitation, county lines activity and gang involvement.

Delivered by culturally competent female mentors, many with relevant lived experience, the service works alongside statutory and voluntary sector partners to identify and support young women who may otherwise remain hidden from traditional safeguarding pathways.

The service aims to reduce the harm caused by exploitation, improve safety and wellbeing, and help young women build resilience and positive futures.

About this key role
As a Female Child Criminal Exploitation Mentor, you will provide intensive support to young women and girls who have been identified as being at risk of, or involved in, exploitation and related harms.

Working on a one-to-one basis, as well as delivering groupwork sessions, you will build trusted relationships with young people and their families, helping them to recognise risks, increase their safety and make positive changes in their lives.

You will work closely with partner agencies to coordinate support, contribute to safeguarding and risk management processes, and provide advice and guidance to professionals working with vulnerable young women.

What we are looking for

• Experience of engaging positively with young females or other vulnerable groups.
• Experience providing support, advice, advocacy or mentoring to individuals with complex needs.
• Experience building trusting relationships with people who may be reluctant to engage with services.
• Knowledge of trauma-informed approaches and safeguarding practice.
• Experience working with partner agencies to establish links to further the aims of the project.
• Strong communication, organisational and record-keeping skills.
• Good IT skills, including experience using Microsoft Office and case management systems.

For this role, we are actively seeking applicants with personal lived experience similar to those of the target client group. An Enhanced Adult and Child Workforce with Child Barred List DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the requirements of the role by addressing each of three-person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.

This is a part-time role which is fixed term until 31 March 2027

Housekeeper

SSJ Properties

Hampshire

20 Hours per week, Monday - Friday

Salary Point 20: £14,025 per annum (£25,947 per annum FTE)

 

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

To work at a number of residential and commercial properties for the Society of St James (SSJ), in order to provide and maintain a quality housekeeping service. You will be responsible for upholding Health & Safety and COSHH standards for cleaning, ensuring communal areas, kitchens, bathrooms, commercial offices, and vacant residential rooms/flats are cleaned to a high standard, alongside driving between properties to distribute supplies.

Who We're Looking For

We are looking for a reliable, self-motivated, and organised individual with good time management skills. You should be able to work both on your own initiative and as part of a team, with the physical capacity to carry out cleaning duties across multi-floor properties. An empathetic and non-judgmental approach towards individuals with histories of homelessness, mental health problems, and substance misuse is essential.

Essential Skills and Qualities

• Experience of cleaning to a high standard, including regular tasks and periodic deep cleans in residential and commercial settings
• Knowledge of cleaning techniques, products, and COSHH safety requirements (or willingness to complete training)
• Good time management skills and ability to organise and prioritise your workload effectively
• Physical capability to lift materials/equipment and climb stairs across multi-floor properties
• Good communication skills and basic computer literacy (Word, Email, Internet)
• Empathetic and respectful attitude towards individuals with complex needs
• Full UK driving licence with access to a vehicle for business travel between properties or alternative accessible arrangement
• Knowledge of lone working procedures, health & safety, and awareness of safeguarding protocols 

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website 

Application closing date: Monday 17^th August 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.  

 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness.  Our support will improve their health and wellbeing and enable them to move away from the streets.

Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census. This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men.  Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services.   Therefore Trauma Informed Care lies at the heart of everything we do.

As part of our creative and committed team, you’ll play a key role in:

• Building trusting relationships with women facing multiple exclusion and who are rough sleeping in London.
• Understanding the needs of the women accessing Daylight, providing harm minimisation support, access to healthcare and treatment.
• Helping women to move into accommodation and away from the streets
• Developing strong working relationships with a wide range of partners, ensuring The Connection’s Daylight service is a highly respected part of the response to women’s rough sleeping in London
• Implementing this pioneering new service and sharing our learning with others

You will have experience in delivering psychologically, gender and culturally informed services to women who are experiencing street homelessness. You will be committed to embedding co-production in our service design and engaging volunteers in service delivery.

Salary: £36,380 - £40,682 (Scale Points 19-25)
Closing Date: Sunday 23rd August
Interview Date: Friday 4th September

Our Benefits

• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Fixed term contract for 6 months initially in view of extending.

Zero hours sessional contract to cover a shop for holiday, sickness and additional support as and when needed.

£12.71 per hour (plus holiday allowance)

Located across our 3 Cumbria shops - Cockermouth (base shop), Keswick and Whitehaven.

Main Street Cockermouth,Tithebarn Street Keswick, Lowther Street Whitehaven.

Benefits include but not limited to:

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-55p per mile (from base shop)

-Free parking available at Cockermouth and Keswick. Reimbursement for parking at Whitehaven

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part within our Cumbria shops, supporting the shop management teams to deliver excellent customer service, income generation and reduce any lost trading hours. You need to love working with people and have the ability to manage a shop alongside volunteers in the absence of the shops management team. Hours will differ week to week (Monday - Sunday) depending on the business needs.

As a Sessional Shop Assistant, you'll need good communication skills, retail experience with a "can do" approach and ability to work on your own initiative are essential. A willingness to travel will be required to reach the shops. Someone who enjoys variety, builds strong relationships quickly, and can confidently lead a team. If this is you, we'd love to hear from you.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail experience, and a “can do”, positive approach

-Excellent people skills & customer service

-Good IT skills

It would also be an advantage if you have any of the following skills and competencies:

-Full driving licence and access to a vehicle

-Experience of working with volunteers

Closing date: Midnight on 27th August 2026.

Interviews: A date to be confirmed in early September 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 September 2026

Interview Date: 17 and 18 September 2026