Assistant jobs

Job Title: EA to the Chief Executive

Location: Guildford/Hampton, TW12 3RA (3days/week, hybrid working pattern)

Contract: Permanent, Full Time 37.5 hours

Salary: £34,458 - £44,500 per annum

Closing date: 22/03/2026

MLC Partners is delighted to be supporting Shooting Star Children’s Hospices with the appointment of an Executive Assistant to the CEO. Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families across Surrey and London. In this pivotal role, you will provide high-level executive and governance support to the CEO, Directors’ Team and Board of Trustees, ensuring leaders are organised, informed and enabled to perform at their best.

Key Responsibilities:

• Proactively manage the CEO’s complex diary, inbox and communications, ensuring priorities are met.
• Draft, collate and coordinate high-quality papers, briefings and key documentation.
• Provide governance administration for the Board of Trustees and sub-committees, including agendas, papers and minutes.
• Act as a key point of contact for Trustees, supporting recruitment administration, compliance checks and mandatory training.
• Coordinate meeting logistics end-to-end (venues, packs, actions), ensuring smooth delivery and timely follow-up.
• Maintain accurate, confidential records and effective filing systems (manual and digital).
• Support policy review tracking and ensure governance information remains current.
• Support internal and external communications on behalf of the CEO and Directorate.

 About You:

• Significant experience as an Executive Assistant / PA supporting senior leaders in a busy, complex organisation.
• Confident managing demanding diaries, sensitive correspondence and competing priorities.
• Strong experience producing high-quality papers and taking clear, accurate minutes.
• Governance exposure (board/committee support) is highly desirable.
• Exceptionally organised with strong attention to detail and the ability to work autonomously.
• High levels of discretion, professionalism and sound judgement when handling confidential matters.
• Strong written and verbal communication skills with confidence engaging senior stakeholders.

This is a fantastic opportunity for an experienced Executive Assistant who wants to play a key role at the heart of a purpose-driven organisation making a real difference to children and families.

For a confidential discussion, please reach out to Briar at MLC Partners.

The Role

What we're looking for

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation.

The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of excellence, trust, clarity and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

My client is a leading not-for-profit organisation based in central London seeking an interim AP/AR Assistant to bolster their team on a 3-month basis.

The main responsibilities of the AP/AR Assistant are:

• Process supplier invoices, grants, and other expenditure, ensuring correct authorisation and accurate entry into the accounting system.
• Processing daily invoices and managing the accounts inbox
• Set up and monitor payments while maintaining accurate financial records, including bank account sweeps and daily bank reconciliations.
• Support the finance team with financial controls and compliance, including checking for fraudulent payments, reviewing new direct debits, and posting journal adjustments where required.

My client is looking for:

• At least 2 years’ experience in a Finance Officer, Accounts Administrator, or similar finance role.
• Experience using Xero or a similar accounting system.
• Strong numerical skills with experience using Excel to manage and analyse financial data.

• Ability to learn the role quickly and hit the ground running. 

My client can offer a flexible approach to working, with 1 day a week going into the office based in central London.

Applications are under constant review, and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

Assistant Safeguarding Adviser

We are seeking a highly motivated and skilled part time Assistant Diocesan Safeguarding Adviser to join the friendly and committed Diocesan Safeguarding Team. This is an important role supporting the mission to ensure the Church is a safe place for children, young people, and vulnerable adults across Sussex.

Position: Assistant Diocesan Safeguarding Adviser

Location: Hove/Hybrid

Salary: £24,918 per annum (pro-rata FTE £41,522 pa)

Hours: 22.5 hours per week (flexi time)

Contract: Permanent

Closing Date: 13th April 2026

Interview Date: Hove on 23rd April 2026.

About the Role

Working closely with colleagues in the Diocesan Safeguarding Team, you will:

• Manage and support safeguarding casework in line with Church of England Codes of Practice and statutory guidance.
• Provide expert safeguarding advice to clergy, parish officers, and diocesan staff.
• Work collaboratively with statutory partners including Police, Children’s and Adult Services, Probation and other agencies, often attending strategy meetings and case conferences.
• Maintain accurate, timely case records using the National Safeguarding Case Management System.
• Promote healthy safeguarding cultures across the Diocese.

This role requires travel across the Diocese, along with some evening and occasional weekend work (TOIL provided).

About You

We are looking for someone with:

• Significant experience in safeguarding casework involving children and/or vulnerable adults.
• Up-to-date knowledge of evidence-based safeguarding practice.
• Experience of working with victims, survivors, and those who have caused harm.
• Strong understanding of risk assessment and managing safeguarding allegations.
• Excellent communication skills, with the ability to engage confidently with a wide range of stakeholders.
• High standards of confidentiality, professionalism, and personal resilience.
• Ability to support, coach and influence others to develop good safeguarding practice.
• Integrity, empathy and a strong commitment to safeguarding and equality.
• Sympathy with the aims and values of the Church of England.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 0.6 pro-rata of 28 days of annual leave, plus bank holidays and an additional 2 privilege days leave per year.
• Employee Assistance Programme with access to counselling, GP appointments, financial and legal support.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

If you are excited by the opportunity to help shape children’s and youth ministry, we would love to hear from you.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Community Shop Manager
 

Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.72 per hour
Contract type: Permanent

We are looking for a talented Community Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Community Shop Managers, supported by Assistant Community Shop Managers/Retail Assistants and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

To Apply:

• Apply directly via our website and click the ‘Apply’ link to fill out our digital application form
• Closing Date: Thursday 2nd April 2026 at 11.59pm

The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.

Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 30th March, 9am

Supporter Care Assistant (Temporary, 4 Months)

Pay £14.29/hour
Location: Central London
Working arrangements: In-office, 2 days/week (sometimes 3 during busy periods)
Employment type: Temporary ASAP start - 4 months, full-time

Are you ready to use your admin and customer service skills to make a real difference? We’re looking for a friendly, organised Supporter Care Assistant to join a busy Marketing & Engagement team. You’ll help manage donations, support fundraisers, and ensure our supporters feel valued, all while gaining hands-on experience in the charity sector.

Key Responsibilities

• Respond to supporter emails and calls promptly
• Update databases and process donations
• Support community fundraisers
• Manage online shop orders and postage
• Keep inboxes and records organised

Skills & Experience

• Previous customer service or office/admin experience
• Strong communication, organisational skills, and attention to detail
• Proficient in Microsoft Office and database management
• Reliable, proactive, and a team player
• Passionate about making a difference
• Desirable: experience in the charity sector or fundraising

Why Join?

• Gain hands-on experience in the charity sector
• Contribute to campaigns that make a real impact
• Work in a supportive, fast-paced environment
• Temporary role for 4 months, with possible extension

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: Between £15.34 per hour

Contract: Full-time, up to the end of July 2026

Location: Central London 3-days per week, remainder remote

We are delighted to be supporting a leading London-based university in their search for a Faculty HR Assistant to join their HR team. Looking for an immediate start and running to the end of July 2026, this is a full-time role, working 35 hours per week with a hybrid pattern of 3-days on campus in Central London.

This is a fantastic opportunity for someone with strong administrative skills and an interest in HR processes to support faculty operations in a world-class academic environment.

Key Responsibilities for this role include:

• Providing day-to-day HR support to faculty members and assisting with general HR queries.
• Managing affiliate faculty onboarding, including Right to Work checks, contract administration, and data entry.
• Arranging payments for affiliate faculty through the procurement system.
• Maintaining accurate faculty records across HR systems and databases, including iTrent and Document Manager.
• Supporting teaching feedback and course evaluation processes, ensuring timely and accurate data handling.
• Assisting with ad hoc HR and administrative tasks as required.

To be considered for this position, you should possess:

• Proficiency in Microsoft Office, particularly Excel and Word.
• Experience using HR and procurement systems (e.g., iTrent, TechOne).
• Strong communication skills and the ability to manage multiple stakeholders.
• Excellent organisational skills and attention to detail.

If you're looking for a varied HR support role in a collaborative academic setting, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Campaigning And Organising Assistant 

Salary: £25,550 per annum 

Location: Newark - Hybrid working with regular travel to other places of work.  

Office facilities are available at our Newark office. Office opening days are Tuesdays to Thursdays. There is a requirement to attend in-person the monthly team meeting at the Newark office. 

Full time: 35 hours per week  

Permanent contract 

Closing date for applications: 12th April 2026 

First interview: 20th April 2026 (online) or 22nd April 2026 (in-person at the Newark office) 

Second interview: 28th April 2026 

About Us 

We are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and Work. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities. 

About You 

We are deeply rooted in local areas and we work with communities of all kinds. We use two particular approaches to this element of our work, one which is known as Organising (working with people to help them to help Nature in their own way – for example listening to their concerns about their local green spaces and supporting them to make improvements), and one which is known as

Mobilising (helping people influence changes for Nature - for example changing Government policy by engaging with their MP). Our intention is always to influence nature’s recovery. 

This is an exciting time to join us. The purpose of this role is to support the Campaigning and Organising team as we develop a more equal balance between both approaches (“Organising” and “Mobilising”) so everyone can enjoy a wilder future. 

You are a natural communicator and work collaboratively. You may be starting out in your career and looking for a role where you can make a meaningful contribution and positive impact. 

In this role, you will be supporting work across the federation of 46 trusts to help mobilise supporters, driving locally-led action that contributes to nationally impactful campaigns, while building power within communities of all kinds so they feel more empowered to act for nature in their own ways. 

We are looking for someone who is methodical and resourceful and believes in the power of teamwork.

You will thrive in a fast-paced environment. You will be keen to learn, be open to new challenges and excited by the development opportunities this role offers 

Building meaningful, supportive relationships with Trusts and with communities is at the heart of what we do. You will play an important part in helping the Campaigning and Organising team to ensure everyone feels able to play their part, and help others take action too. 

If you have the passion and enthusiasm to inspire people to help nature thrive, we would be delighted to receive your application. 

We value passion, respect, trust, integrity, pragmatic activism, strength in diversity and we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities as we are committed to creating a movement that recognises and truly values individual differences and identities. 

We are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and as a Disability Confident employer, we are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities and from ethnic minority backgrounds, will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. This commitment is intended to help reduce barriers and promote equal opportunity; however, it does not guarantee an interview. 

We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place. 

We take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. We are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

We are also committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.  

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Skipton shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Minimum Essential criteria:
• Computer literate with experience using Microsoft programs such as Word and Excel
• Experience of data entry, and understanding of the importance of data quality
• Strong standard of numeracy, comfortable manipulating large and complex spreadsheets
• Available for hybrid working, 2 days in London minimum

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 30th March
Interviews: TBC

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Contract: Permanent, full time (37.5 hours per week) 

Salary: £25,787 to £27,047 per annum 

Location: Southampton SO30 2HL  

Closing date: Sunday 29th March 2026 

Interview date: Wednesday 8th April 2026 

We're recruiting an Assistant Manager – Off-site Services to lead and streamline our home-based pet operations.

In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! 

More about the role

Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. 

In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners.

You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively.

Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site.  Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time.

This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.  

About you

You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. 

As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. 

With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. 

Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you’ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. 

Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. 

Knowledge, skills, and experience 

• Significant experience in managing a team. 
• Significant experience in delivering high level Customer service in a fast-paced environment. 
• Expertise and application of pet welfare and handling of domestic animals 
• High standard of verbal and written communication. 
• Current full driving license 
• The ability to demonstrate, understand and apply our Blue Cross values 

It would be great (but not essential) if you also had: 

• Performance management and improvement experience.  
• Experience working with volunteers. 
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Prison Facilitator/Library Assistant - HMP Ashfield

Location: HMP Ashfield
Department: Prison delivery
Salary: £29,264
Hours: Full time (35 hours)
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programmes at HMP Ashfield, maximising opportunities for people in prison to learn. This role also includes providing daily assistance in the running of the prison library and of library outreach including facilitation of activity groups.

Ideally you will have some experience working within a prison environment, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. You will have a love for reading and be able to help inspire others (including those who find reading difficult) to enjoy all of the benefits of reading for pleasure.

The role is prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews are planned for 9th April 2026

REF-226 987

Salary: £26,227.50 per annum, pro-rated

Location: Shelter Montrose shop

Contract: Permanent

Hours: 30 hours per week

Closing date: Wednesday 25th March 11:30pm 

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.