Associate director of delivery jobs
Lead Financial Strategy. Enable Extraordinary Care.
At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.
This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.
The Role
As Director of Finance, you will:
- Provide strategic financial leadership and be a key member of the Senior Management Team
- Lead long-term financial planning to ensure sustainability and resilience
- Oversee budgeting, forecasting, cashflow and reserves management
- Ensure compliance with charity accounting standards and statutory requirements
- Present clear, insightful financial reports to the Board of Trustees
- Be responsible for financial controls, systems and governance
You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.
About You
We are looking for a strategic and values-driven finance leader who brings:
- A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Significant senior financial leadership experience
- Strong experience in strategic planning, budgeting and financial governance
- The ability to communicate complex financial information clearly to non-financial audiences
- High levels of integrity, judgement and emotional intelligence
Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.
Why Join Us?
- Work in a beautiful, purpose-built hospice in Maidenhead
- Generous annual leave, including your birthday off and additional “Alexander Days”
- Pension and Death in Service cover
- Employee Assistance Programme
- Free on-site parking
- A genuinely supportive, values-led culture
- Staff discounts
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an exceptional Executive Assistant and Business Coordinator to provide high-level administrative, organisational and governance support to the Director of Membership, Media and Development (MMD) and the wider directorate.
This is a varied and impactful role at the heart of a busy, member‑focused organisation. You will work closely with senior leaders, board members, committees, and cross‑functional teams to support the delivery of key strategic objectives.
Key responsibilities include, but are not limited to:
- Serving as Secretary for the MMD Board; including the relevant Committees and Working Groups; primarily the Nominations Committee, Heritage and Archives Committee, Events and Professional Development Committee and other committees and short life working parties as directed and agreed by the Director
- Managing the Director’s correspondence, diary and appointments, and providing administrative support, such as drafting documents and presentations
- Acting as the main administrative contact (both internally and externally) for the directorate, dealing diplomatically with all enquiries and liaising with other members of the College to ensure good communications
- End to end management of the process for College Awards, from nominations to presentations
- Supporting heritage and archives projects, including ensuring the relevant pages on the College website are kept up to date
- Supporting the directorate’s contribution to the College’s Annual General Meeting (AGM), working with the Governance Team
About You
You will bring proven experience as an Executive Assistant or Business Coordinator, with strong capability in supporting senior leaders and committees. You will have excellent organisational and communication skills, the ability to manage competing priorities under pressure, and a high level of attention to detail with strong written skills.
You will be confident working both independently and collaboratively, with experience drafting formal correspondence and minutes. An understanding of GDPR, confidentiality and EDI principles is essential, along with strong MS Office skills across Word, Excel, PowerPoint and SharePoint. Experience within a membership body or medical education environment is desirable, and you will be educated to degree level or have equivalent relevant experience.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.
Applicants must reside and have the right to work in the UK. No agencies please.
The client requests no contact from agencies or media sales.
The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.
A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.
The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.
JOB PURPOSE
To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
- Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.
Supplier and Partner Development
- Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
- Lead onboarding and manage delivery to agreed standards, budgets and timelines.
Supporter Engagement and Campaign Development
- Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
- Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
- Build audience understanding through segmentation, insight and experimentation.
- Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.
Product Development
- Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
- Produce product business cases with KPIs, budgets, phasing and implementation plans.
Reporting and Evaluation
- Establish reporting and monitoring frameworks for Individual Giving activity.
- Use early data and insight to inform decision‑making, future planning, and product development.
- Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
- Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
- Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
- Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
- Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
- Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
- Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
- Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
- Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
- Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
- Understanding of water safety, education, youth engagement, community development or related fields.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
- Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
- Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
- Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
- Establish systems and internal processes required for a corporate fundraising function.
- Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.
Partnership Development
- Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
- Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
- Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
- Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
- Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
- Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
- Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.
Account Management
- Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
- Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
- Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
- Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
- Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
- Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
- Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.
Reporting and Evaluation
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
- Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
- Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience in business development, fundraising, partnerships, or relevant commercial roles.
- Ability to build strong relationships with senior internal and external stakeholders.
- Experience securing and managing partnerships across at least two of:
-
- Charity of the Year
- Strategic partnerships
- Sponsorship
- Cause related marketing/ brand licensing
- Confident pitching and negotiating with senior corporate leaders.
- Strong strategic thinking coupled with hands‑on delivery.
- Excellent written and verbal communication skills.
- Ability to create persuasive proposals and cases for support.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK.
- Previous experience of line management.
- Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
- Experience working in a small team or start-up environment.
- Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Tuesday 31st March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Chief Executive Officer (CEO)
Salary: £45,068 to £51,242 (Negotiable)
37 hours per week – Flexible throughout the week, including some evenings and weekends
We are seeking to appoint a Chief Executive Officer with a proven commitment to survivor-led practice, outstanding organisational leadership capability, and relevant therapeutic competence, to provide strategic and inspirational leadership for the organisation’s future.
Leeds Survivor Led Crisis Service (LSLCS) exists to provide compassionate, person-centred, trauma-informed crisis support to people across Leeds and West Yorkshire. Founded in 1999 by individuals with lived experience of mental health crisis, the organisation has grown to deliver a range of services for adults, children and young people while remaining rooted in survivor leadership and empowerment. LSLCS has a long history of innovation and excellence; receiving multiple national awards.
The CEO holds overarching responsibility for the current service provisions, with the support of operational directors and service managers. LSLCS challenges and shapes current practices; aligned with the needs of those accessing crisis services, with a strong emphasis on gaining and reviewing service user and team feedback to inform decision-making. The CEO must be able to review feedback openly, regularly and with genuine curiosity in shaping the future of the organisation.
The CEO provides strategic leadership to ensure that LSLCS continues to deliver high-quality, values-led crisis services. Working closely with the Board of Trustees, the CEO ensures the organisation operates in alignment with its survivor-led ethos, trauma-informed principles, and person-centred philosophy. The post-holder champions the mission of LSLCS, strengthens its culture, and maintains the organisation’s reputation as a trusted and innovative provider of crisis support.
The CEO must ensure that the organisation’s governance is compliant with Charity Commission requirements, contractual obligations and all other relevant legislation and guidance, and works closely with the Operations Director (Central Services) to ensure the organisation’s financial sustainability and the appropriate, responsible use of its resources.
The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with the British Asian Trust to recruit an Associate Director of Programme Fundraising (maternity cover - 9 months), who will play a pivotal role in strategically leading fundraising across their institutional, trusts and foundations and strategic corporate partnership income streams.
Associate Director of Programme Fundraising
£80,000 - £85,000 dependent on experience
9 month maternity cover
London with hybrid working (2dpw onsite in their White City office)
The British Asian Trust is a diaspora-led international development organisation, delivering programmes tackling problems and inequalities in the areas of education, livelihoods, mental health, child protection and conservation in South Asia.
The scale and complexity of the challenges in South Asia demand innovative and ambitious approaches to tackling them. The British Asian Trust works in partnership with others to design and deliver programmes, raise funds and convene partnerships that combine new social finance tools, philanthropy and technology to deliver impact at scale.
The Associate Director of Programme Fundraising plays a critical role within this set up - leading and shaping the programme fundraising strategy to secure large scale partnerships with institutional donors, trusts and foundations and strategic corporate partners. The position holds an integral central point of contact between internal and external stakeholders (in the London HQ and internationally), developing complex and compelling funding propositions while cultivating key donor relationships and ensuring the delivery of ambitious income targets.
As Associate Director of Programme Fundraising you will lead a high-performing team of 6, with matrix management/collaboration with colleagues based in India and Pakistan, as an active member of the Fundraising Leadership team.
The British Asian Trust operates a dynamic, impact-driven culture - requiring an individual with the technical skills and expertise to drive growth of these core income streams whilst delegating multiple competing priorities and navigating a complex funding environment.
About the role:
- Further develop and implement the programme fundraising strategy, focused on securing funding from institutional donors, trusts and foundations and corporate partners aligned with BAT's core programmatic areas.
- Cultivate and manage key relationships with funders, influencers and wider relevant networks.
- Lead a high performing team, managing and delegating multiple competing priorities to balance organisational requirements for programme fundraising efficiently.
- Further develop systems and processes that underpin programme fundraising, including prospect research, compliance, donor engagement, proposition development and reporting.
- Operate as an active and effective member of the Fundraising Leadership Team, collaborating with the Programme, Finance and Communications teams to align policies and processes.
About You:
- A proven track record in programme fundraising, securing multi-million-pound funding from institutional donors, trusts and foundations.
- Experience in international development/social impact sectors with a strong understanding/wider awareness of outcome based fundraising models.
- Team leader, with expertise of managing high-performing teams and delegating tasks effectively.
- An agile approach/"test and learn" mentality to adapt approaches/pivot activity as necessary within a dynamic environment and shifting donor priorities.
- Strong relationship manager, with expertise of engaging a wide variety of internal and external stakeholders (including high-value funders and in-country teams).
Deadline for CVs: Friday 6th March at 12pm
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Royal Foundation is seeking an exceptional Delivery Manager (Policy) to play a key project management role in coordinating all of United for Wildlife’s influencing and engagement priorities with policymakers.
The Delivery Manager (Policy) is a vital role that will work closely with colleagues across the programme as we deliver ambitious nature conservation initiatives. The Delivery Manager (Policy) is line-managed by the Associate Director (Policy) with accountability to the Programme Manager for adherence to organisational delivery standards, reporting, and risk management.
They will be based within the core United for Wildlife team but will work closely with other Foundation teams, Kensington Palace, and external delivery partners.
The role will be varied and wide-ranging, working with other project team members to determine project needs and key deliverables.
Core responsibilities:
· Managing preparation of policy meetings, papers, agendas, follow-up.
· Coordinating engagement with governments and international organisations, focusing on signatories to the 2014 London Declaration and subsequent policy statements, including communications, updates, planning meetings.
· Supporting policymakers and the TRF team to develop strategic policy initiatives that are clear and implementable.
· Managing delivery of strategic policy initiatives.
General responsibilities will include:
· Establishing and overseeing the project management processes required to ensure effective delivery of projects within specific strategic areas for our policy engagement work.
· Build and maintain relationships with appropriate internal and external stakeholders, and support the day-to-day management of the stakeholder ecosystem.
· Monitoring and reporting on delivery of specific projects against agreed timelines, ensuring risks, assumptions, dependencies, and actions are identified, tracked, and resolved.
· Chairing key programme update meetings, working with senior colleagues on agendas and ensuring actions and captured and carried out.
· Assist in soliciting and compiling data/inputs for routine narrative and impact reporting internally and externally together with the wider team.
· Promoting a strong partnership/team ethos and collaborative ways of working both within the programme team and wider United for Wildlife membership.
· Undertaking other duties that may, from time to time, be necessary and compatible with the nature and level of this post.
· Playing an active broader role in the programme team, working collaboratively to offer ideas on strategy and operational design.
Relevant knowledge, experience and personal qualities:
Knowledge & Experience:
· Previous experience working in complex policy environments on issues related to nature conservation (essential).
· Knowledge and experience of project management, being directly responsible for the delivery of substantive projects (essential).
· Previous experience of working in a fast-paced delivery environment and/or on a complex project (essential).
· Experience of budget management (essential).
· Highly competent user of Word, Excel, Co-Pilot and other AI tools, PowerPoint and Outlook (essential).
· Experience of successfully dealing with stakeholders at different levels (essential).
· Experience with a project management tooling such as Monday. com, MS Project, Smartsheet, Trello, Salesforce (desirable).
Personal Qualities:
· You will be a collaborative and confident relationship builder, with strong stakeholder management and relationship skills; a genuine ‘team player’ who is able to influence and bring people with you
· You will be agile, able to respond confidently and positively to changing scenarios
· You will be highly organised and capable of balancing multiple, complex priorities
· You will have an optimistic and energetic outlook, keen to maximise the positive change you and the team can deliver
· You will be an excellent communicator, both in writing and orally, able to tailor your deliver based on the audience.
· You take a creative/innovative approach to problem-solving, as well as being keen to offer ideas/input/challenge on issues not strictly within your remit.
The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.
Our Vision, Mission and Values:
The Prince and Princess of Wales and The Royal Foundation lead with the belief that change is always possible and are committed to building innovative, collaborative and optimistic solutions that deliver positive impact where it matters most.
Together, Their Royal Highnesses and The Royal Foundation have an unparalleled ability to take a long-term view and unite people, ideas and resources; inspiring action to deliver meaningful change for a better future for individuals, communities, society and our planet.
We unite people and purpose to create a better future – for individuals, communities, society and the planet.
We spark progress by connecting people, ideas and ambition.
The Royal Foundation brings together experts, communities and organisations to pilot and scale solutions – including building coalitions to tackle homelessness, laying societal foundations through our early childhood work, advancing mental health support and championing conservation. By turning insight into action, we help create stronger communities and a healthier future for people and the planet.
Their Royal Highnesses and The Royal Foundation bring together voices from every corner of society – forging powerful partnerships and taking a long-term view to create space for fresh thinking and shared ambition.
About United for Wildlife:
The Royal Foundation’s United for Wildlife programme was created in 2013 by HRH Prince William. United for Wildlife is an unprecedented global partnership of private sector, governments and not-for-profit organisations, working together to foster an effective response to the critical nature crisis, ensuring that wildlife, people and biodiversity flourish.
Employee benefits:
As an employee of The Royal Foundation, you will be entitled to:
-
25 days of holiday per year, plus UK bank holidays.
-
Your birthday off to celebrate.
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Two volunteering days per year.
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An 8% employer pension contribution, with the option to contribute to this yourself too.
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Private medical insurance (available after probation).
The Royal Foundation mobilises leaders, businesses and people so that together we can address society’s greatest challenges.



The client requests no contact from agencies or media sales.
Direct Reports and span of control: Head of Property Compliance, Head of Mechanical & Electrical, Head of Specialist Repairs
Dimensions (budget holder, level of contract/systems etc responsibility):
- Responsible for delivery of compliance related services of over 30,000 homes, 90,000 customers
- Controls budget >£20m per annum
- Responsible for headcount of circa 200 colleagues including managers and trades
- Member of the Property Services Senior Leadership Team
- Representation at operational panels to support Compliance Delivery
- Organisation leader
Created/Reviewed date: October 2025
Role Purpose
Oversee a blended model of in-house direct labour teams and external supply chain partners, lead and empower your teams to successfully deliver effective building, mechanical, electrical and regulated compliance related works and services across the organisation's property portfolio to ensure our homes are safe and well maintained. Delivering against challenging KPI's, ensure continuous improvement and customer safety across gas, fire, water, electrical, lifts, M&E and asbestos.
Working with the Property Services Director and Assistant Directors to shape and implement the Property Compliance Delivery strategies to deliver effective building/property regulatory compliance in line with statutory, regulatory and policy requirements. Instrumental in leading change and embedding a positive, enthusiastic, and empowered culture that enables colleagues to deliver good performance and great customer service.
Lead on new ways of working including the use of modern digital solutions to make our business more effective, agile, and responsive, requiring a forward and outward looking approach as well as an open mind and applying Lean principles in decision making.
Key Accountabilities
- Shape and contribute to the organisation's long-term compliance strategy, ensuring alignment with national housing policy and emerging legislation.
- Lead on the effective management of statutory compliance, ensuring all regulatory and legislative responsibilities for gas, electrical, asbestos, fire safety, legionella, water, and lifts are delivered.
- Oversee the delivery of regulatory repairs within the required timelines such as Damp, Mould and Condensation, Disrepair cases, and HHSRS related complex repairs, oversee escalated complaints that require additional attention to de-escalate and resolve.
- Responsibility for preparing and presenting detailed assurance, risk and performance reports to the senior leadership teams and relevant committees / boards.
- Ensure services delivered have customers at the heart of decision making, proving excellent customer service which prioritises keeping them safe.
- Accountable for performance targets, budgets and work programmes, agreeing and monitoring these and ensuring team managers align and set objectives that deliver the strategic and directorate plan.
- Manage critical relationships with stakeholders both internally and externally including but not limited to, in-house colleagues and external contractors, senior stakeholders, governing bodies, external auditors and consultants and legal representatives.
- Lead a team which is capable of delivering all current and new regulated delivery, such as Awaab's Law, HHSRS, and disrepair cases.
- Lead on external audits, inspections and regulatory reviews.
- Ensure effective property compliance 1st line assurance is in place for all areas of service and works delivery.
- Lead on the development of the compliance schedule, creating programmes on a pre-emptive cycle to ensure that the business remains compliant.
- Recruit, manage, coach, motivate, and develop colleagues within your team in line with organisational policies.
- Critically evaluate compliance information and KPIs, producing regular assurance reports covering all areas of compliance performance, processes, procedures, and statutory responsibilities.
- Oversee the development and on-going review of compliance related policies and procedures, in line with legislation and industry best practice.
- Ensure a sustainable suite of competent specialist Supply Chain partners is in place.
- Ensure that business compliance responsibilities are complied with in respect of properties where there is no maintenance responsibility.
- Responsible for a responsive aspect of repairs and maintenance in respect of Gas/Heating b
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAAC
Midlands Air Ambulance Charity (MAAC) funds and delivers a pre-hospital emergency helicopter-led service across the Midlands region (serving six counties). As well as being a charity, we are an independent health care provider that is rated outstanding by the Care Quality Commission (CQC). Our mission is to deliver exceptional pre-hospital care and lifesaving interventions through our helicopter-led emergency medical services. With more than 80,000 missions since 1991, we are among the busiest air ambulance services in the UK.
The Opportunity
As MAAC prepares for the planned departure of its current postholder, the organisation is seeking an exceptional Director of Finance to join the Executive Team. Reporting directly to the Chief Executive, the Finance Director is a key member of the Charity’s Leadership Team, providing strategic financial direction across the Group (the parent charity and its trading subsidiary). This role ensures the organisation remains financially resilient, well‑governed, and strongly positioned to deliver its mission for the long term – through working collaboratively with the Chief Executive, Leadership Team and Board members.
Key Areas of Responsibility
- Play a key role as part of the Senior Leadership Team (SLT), contributing to organisational strategy and fostering strong cross‑department collaboration. Work collaboratively with the Chief Executive and SLT to develop and maintain the three-year strategic plan, ensuring financial projections, assumptions, and scenario planning are based on accurate data and sound forecasting.
- Provide strategic financial leadership that supports long‑term sustainability, future growth, and the delivery of critical services.
- Build strong, transparent, and trusting relationships with Board members by delivering clear, relevant financial reporting and assurance (supporting Board members to carry out their governance responsibilities effectively). Manage the Audit and Risk Committee’s activities in conjunction with the Committee Chair
- Lead a high‑quality financial management function for the Charity and its subsidiary, ensuring full compliance with regulatory requirements, governance requirements and accounting standards.
- Manage the full year-end audit cycle, ensuring schedules, reconciliations, and working papers are prepared to a high standard and delivered within agreed timescales.
- Oversee the timely preparation of monthly Group Management Accounts, ensuring high-quality financial reporting is supported by meaningful commentary, variance analysis, trend interpretation, and insights that enable informed strategic decision-making by the SLT and Trustees.
- Manage the relationship with the Charity’s external investment portfolio fund manager and independent investment advisors - ensuring the Charity receives high-quality professional advice on investment strategy, shareholdings, and cash allocation, and that all recommendations align with organisational objectives, ethical considerations, and risk appetite.
About You
You will be a professionally qualified accountant (ACCA, ACA or equivalent) with substantial senior‑level experience and the credibility to operate confidently at Board level. Most importantly, you will embody strong values, show high emotional intelligence, and be genuinely motivated to contribute to MAAC’s mission. Charity sector experience is essential - with a thorough understanding of what it takes to promote financial best practice, control spend and assist with income generation in sizable Not-for-Profit environments. Critically, you will lead through expert technical skillsets and collaborative working —shaping direction, offering robust assurance, and operating as a trusted strategic partner to senior colleagues and Trustees/ Directors.
Reward & Benefits
- Salary of £90,000 - £95,000 p.a. dependant on experience
- Part time working a consideration (4 days per week; days of the week as per organisational need).
- Flexible working (with the option to work from home 1–2 days per week post probation, subject to organisational need).
- 28 days annual leave plus Bank Holidays
- Pension scheme (after 3 months) – matched up to 6%
- Paycare Health Cash Plan
- Gym on-site (free access)
- Death in service benefit x 2 salary
- Access to range of charity discount cards
For an informal conversation about the role, please contact our retained recruitment partner Paul Robinson at RM Recruit Ltd
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.



You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.
You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
Application Instructions
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally. We are looking for an Executive Director for our small Central Office team which works with member organisations and individuals in the UK and around the world to ensure that rural women are represented, recognised for their critical importance in society, and have a platform to influence policy makers. We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.
This an exciting time to join ACWW in the lead up to our centenary and planning for the 32nd Triennial World Conference in 2029. We are looking to appoint an Executive Director as our current Executive Director will be retiring this summer.
The successful candidate will be reporting to the Board of Trustees and working with colleagues and trustees to foster relationships, partnerships and collaborations with individuals, funders and networks in line with the Association’s objectives, priorities and values. You will have an important contribution to make in all aspects of the Association.
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.
This role is offered as full-time. If you have successful charity sector experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Manager
Location: Cambridge, (1 day per week in the office)
Hours: Full time/Part time
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: 18-month FTC
Aquilas is delighted to be partnering with The Royal Papworth Charity to recruit a Project Manager to oversee the successful delivery of a new & ambitious portfolio of charity funded projects which will improve rest, recovery and reflection spaces across the Royal Papworth Hospital.
About Royal Papworth Charity:
Royal Papworth Charity exists to transform the experience of patients, families and staff at one of the world's leading heart and lung hospitals. Through the generosity of our supporters, we fund projects that go above and beyond NHS provision -- creating exceptional environments, advancing innovation, and supporting the wellbeing of those who rely on Royal Papworth Hospital.
About the role:
We are now launching an exciting new programme: Brighter Spaces for Brighter Futures, a major investment in improving rest, recovery and reflection spaces across the hospital. To bring this vision to life, we are recruiting an experienced and motivated Project Manager to lead delivery of this ambitious programme.
As Project Manager, you will take responsibility for the successful delivery of a portfolio of charity funded projects, including:
- Enhancing staff rest facilities
- Enhancing patient day rooms
- Creating (or enhancing) an outdoor reflection space for patients and staff
- Developing a new Charity Hub
This is a rare opportunity to shape a transformational programme that will directly improve the wellbeing of staff, patients and families at a world leading specialist hospital. You'll join a small, passionate and supportive team where your work will have visible, lasting impact.
Main duties:
You will lead the planning, coordination and delivery of projects, ensuring they are completed on time, within budget and to a high standard. Working across the charity, Trust teams, clinicians, estates, digital, volunteers and patient representatives, you will bring people together, build consensus and keep delivery on track. The role requires excellent communication, strong stakeholder management and the confidence to make decisions, manage risks and drive progress. You will have delegated authority to act independently and ensure interdependencies are managed effectively.
Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Formal project management qualification or equivalent experience in project management across a range of complex projects to post graduate diploma level or equivalent
- Evidence of recent Continuing Professional Development.
Desirable
- Management qualification
Experience
Essential
- Effective use of project management methodologies such as PRINCE2 and techniques, including change, people and stakeholder management
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills
- Excellent organisational skills and the ability to prioritise, meet deadlines, delegate effectively and finding innovative ways of solving or pre-empting problems
- Evidence of managing successful projects and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Use of analytical and judgement skills including understanding, analysis and application of complex statistical and numerical data.
- IT literate, including competency in MS Office programmes and in
- particular in Excel.
Desirable
- Experience, or knowledge and understanding, of the changing NHS environment, strategy, and policy agendas.
- MS Project
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Applications close 5pm Wednesday 11th March
The BRIT School is seeking an experienced and visionary Director of Communications to lead an evolving communications strategy that ensures the School remains the first choice for young, diverse artists.
This senior role has strategic responsibility for marketing, digital and social media, PR, alumni engagement, and brand management. You will be working directly with Principal Stuart Worden and be his voice in press releases, communications with industry, fundraising and lobbying environments. Working closely with the Senior Leadership Team (SLT), Development Team, Trustees, and industry partners, the postholder will play a pivotal role in driving student recruitment, strengthening industry relationships, supporting fundraising ambitions, and enhancing the School’s national and international profile.
You are an experienced strategic marketing and communications leader with a passion for arts and education at senior level, you know how to build powerful brands, lead talented teams, and deliver campaigns that inspire, engage and drive real impact. Collaborative, adaptable and values-led, you bring strong digital, PR and storytelling skills, commercial awareness, and a genuine commitment to diversity, equity and inclusion—thriving in a creative, fast-moving environment.
The client requests no contact from agencies or media sales.
We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.
As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.
You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.
Key Responsibilities:
Strategic Leadership & Growth
- Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
- Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
- Support organisational business planning and future growth.
Regulatory Compliance & Governance
- Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
- Lead regulatory audits, inspections and risk management.
- Provide assurance on compliance and viability to the CEO and Trustees.
Service Quality & Client Experience
- Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
- Oversee effective complaints management, learning reviews and client feedback systems.
- Ensure properties and services meet high standards of safety, warmth and comfort.
Operational Leadership
- Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
- Ensure effective escalation of tenancy breaches and safeguarding practices.
- Work closely with Life’s Helpline services around referral and allocations.
Financial & Asset Management
- Oversee rental income, arrears, void control and financial performance.
- Manage contracts, grants and local authority funding.
- Ensure major works, planned maintenance and statutory compliance are delivered effectively.
Leadership & People Management
- Lead and support Housing Managers, support teams and frontline workers.
- Foster a positive culture of accountability, inclusion and high standards.
- Support staff development and performance.
Partnership Management
- Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
- Represent Life at external forums and sector networks.
About you:
Essential
- CIH Level 5 (or equivalent) qualification
- Senior leadership experience in supported housing, social housing, or homelessness services
- Strong knowledge of housing law, tenancy management and regulatory compliance
- Understanding of Housing Ombudsman standards and consumer regulations
- Experience in strategic planning, service development and organisational growth
- Budget management and financial performance experience
- Experience with property maintenance, asset management and compliance
- Strong safeguarding knowledge
- Excellent leadership, communication and stakeholder management skills
- UK driving licence and access to a car
Desirable
- Experience supporting vulnerable women or family services
- Charity/third sector leadership experience
- Experience securing funding or development partnerships
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £45,750 per annum
Hours: 32 hours per week
Location: Home based with extensive travel across the South of England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Supporter Engagement Executive
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: Based at RLSS UK Head Office, Worcester
(minimum 3-days per week at Head Office)
REPORTS TO: Director of Income Generation and Engagement
SALARY: £27,308.00 (Grade E)
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.
You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.
KEY TASKS AND RESPONSIBILITIES
- Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
- Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
- Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
- Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
- Support community fundraisers throughout their activity, providing resources, stewardship and encouragement.
- Record and track community fundraising activity within the CRM.
- Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
- Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
- Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
- Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
- Accurately record donations and supporter correspondence within the CRM system.
- Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of building positive relationships with customers, supporters or donors.
- Excellent written and verbal communication skills, with a polite, confident and professional manner.
- Strong organisational skills with excellent attention to detail.
- Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
- Experience using CRM systems and/or working with customer or supporter data.
- Previous experience in customer service and administration, ideally in a busy environment.
- Ability to manage multiple tasks and priorities in a fast‑paced setting.
- A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
- Ability to work both independently and collaboratively as part of a team.
- Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
- Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Experience working or volunteering in a charity or fundraising environment.
- Experience engaging with community groups, schools or volunteers.
- Experience of applying data protection principles in a previous role.
- Experience of working in line with charity sector standards or compliance frameworks.
- Understanding of supporter stewardship or supporter journeys.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 5.00pm, Wednesday 4th March 2026
Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.