Board member with policy skills volunteer jobs

ChildAid to Eastern Europe is a long-established Christian charity working with local partners across Eastern Europe to improve the lives of vulnerable children, young people, and families.

We are seeking an exceptional Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, you will provide strategic leadership, operational oversight and income generation to ensure the charity’s long-term sustainability.

This is a hands-on role, combining high-level strategy with day-to-day delivery. You will act as the public face of the charity, strengthen partner and donor relationships, and lead across fundraising, communications, operations and team development.

Key responsibilities

• Lead the delivery of the charity’s strategic vision.
• Develop and grow sustainable income streams.
• Oversee financial management, governance and compliance.
• Strengthen marketing, communications and organisational profile.
• Support programme delivery and partner relationships in Eastern Europe.
• Lead and develop a small team of staff and volunteers.

About you

We are looking for someone with:

• Senior leadership experience, ideally in the charity sector.
• A strong track record in fundraising or income generation.
• Proven financial and operational management skills.
• Excellent communication and relationship-building ability.
• Strategic thinking, combined with a practical, hands-on approach.
• A genuine commitment to the charity’s mission and values.

Additional information

This role carries an occupational requirement for the postholder to be a practising Christian, in accordance with the Equality Act 2010.

Why join us?
Lead a respected charity with over 50 years of impact, shape future strategy and help transform the lives of vulnerable children and families.

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information. 

About Working Animals International 

Working Animals International (formerly known as SPANA) is dedicated to transforming the wefare of working animals in greatest need globally By increasing access to skills, knowledge and resources and campaigning for policy change, we're building a world where working animals are healthy and valued, communities are stronger, and livelhoods are more secure. 

About this role

We are seeking a People Officer to join our Global Resources team and support processes and systems across the employee lifecycle. The role will focus on the continued development of our HR platform Moorepay, and on supporting high quality and efficient recruitment.

Contract, location and salary

This is a full-time (34.5 hours per week) role on an initial three month contrct, with possibility of extension. This is a UK based role, with attendance (up to 1-2 days per month, or more if preferred) in our London office. Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship. 

The salary for this role is £35k per annum subject to skills and experience. We offer employees a range of benefits including healthcare cashplan with Medicash.

Full details and how to apply

Please see the job description for full details including a person specification. The deadline for applications is 23:59 BST on 11 August 2026, and online interviews will be held during the week of 17 August 2026. The start date for this role is 01 September 2026. 

Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve thanks to the kindness and generosity of our supporters and volunteers.

As we prepare to celebrate our 135th anniversary, we're looking for an enthusiastic Volunteer Coordinator to help shape and grow our volunteer programme across our Solihull and Wolverhampton centres.

Volunteers are at the heart of everything we do. In this role, you'll recruit, support and inspire people who generously give their time to help dogs in our care. From welcoming new volunteers and coordinating training to building relationships with local organisations and supporting corporate volunteering days, you'll play a key role in creating a positive and rewarding volunteering experience.

Working closely with the Head of Income Generation, you'll lead the day-to-day delivery of our volunteer programme, helping to ensure our volunteers feel valued, supported and equipped to make a real difference.

About You

We're looking for someone with experience of coordinating or managing volunteers, who enjoys working with people and building lasting relationships.

You will be organised, confident in managing a varied workload and comfortable working across multiple sites. You will enjoy motivating others, bringing people together and finding practical solutions that help both volunteers and colleagues.

An excellent communicator, you will build relationships with a variety of stakeholders, whether you're welcoming a new volunteer, supporting an existing team member or developing partnerships with local organisations and businesses.

Most importantly, you'll understand the value that volunteers bring to Birmingham Dogs Home and be passionate about creating an environment where they feel appreciated and motivated to continue making a difference.

In return, we offer:

• Two weeks' free dog boarding
• 25% discount on veterinary treatment
• Free on-site parking
• Life assurance
• BHSF Health Plan
• Employee Assistance Programme
• Pension contribution
• Ongoing CPD and development opportunities

If you're looking for a role where you can make a genuine difference and help people change the lives of homeless dogs every day, we'd love to hear from you.

Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.

The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.

Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.

We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.

You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.

You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.

The ideal candidate will:

• Be a visionary leader, one that can empower others to achieve at the highest levels.
• Demonstrate significant, effective and evidenced improvement expertise.
• Be capable of challenging, as necessary, and backing that up with knowledge and data.
• Be a confident, strategic thinker who can work with the schools, trust leaders and the board.
• Lead by example in demonstrating our vision and values in everyday work and practice.

 The successful candidate will benefit from:

• A committed and collaborative Executive Board that will welcome you to the team.
• The opportunity to shape and lead the Trust’s People Strategy and operating model.
• A flexible working arrangement and bright, modern office space with off street parking.
• Workplace pension, through the Local Government Pension Scheme.
• A Trust-wide focus on wellbeing and support, including an EAP.
• Opportunities for continuous professional development.
• Staff benefits package, including lifestyle & retail discounts, staff sports and social events.

If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.

This is a part time role working in the region of 4 days per week over 52 weeks per annum.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Extended Learning Coordinator to support delivery of extended learning activities at Students' Union UCL. This includes coordinating logistics, communications and student‑facing operations for the flagship ExtendED Learning Programme.

The role is full‑time and a fixed term contract for 2 years. It is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part‑time or flexible basis wherever possible.

Key Requirements

Do you have a passion for extracurricular learning opportunities and a passion for coordinating events? Do you communicate clearly with students and stakeholders and manage logistics with accuracy and care? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong organisational skills, confident communication abilities, and experience supporting inclusive, student‑focused events or learning opportunities.

For full details on this role, please view the job pack.

Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.

We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.

What you’ll be doing

• Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
• Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
• Work across a variety of different digital platforms to help process challenge event registrations.
• Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
• Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital. 
• Provide support with the delivery of events including preparing equipment and materials.

About you

You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.

About the Charity

The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.

Why join us?

You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.

What we offer

• 27 days’ annual leave plus bank holidays
• Pension scheme with employer contributions of up to 6% (increasing with service)
• Life insurance and employee assistance programme
• Enhanced family policies
• Subsidised canteens and wellbeing support
• A Sutton hospital-based office with shuttle service to and from Sutton station

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.

Apply now

If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Charity and Staff Management

• Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
• Liaison with HR support service, supported by the Chair and Treasurer
• Lead on digital development and liaison with external IT support service
• Lead on monitoring, evaluation and learning
• Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
• Maintain the charity’s Risk Register

Strategic Development

• Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
• Develop and manage annual operational plans and reports, supported by the Trustees
• Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
• Manage accreditation with Assistance Dogs International and standards

Promotion and Communications

• Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
• Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
• Maintain and develop key relationships, supported by relevant staff and trustees
• Manage communications with members (clients and trainers)

Finance and Fundraising

• Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
• Operational implementation of the Fundraising Strategy, working with relevant staff and trustees

Governance and Compliance

• Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
• ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
• Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Advice and Wellbeing Administrator to provide high quality administrative support to the Advice & Wellbeing team. This role will play a key part in the day-to-day operation of the Students' Union UCL Advice Service, including administering enquiry and appointment management processes, supporting the administration of our financial support funds, maintaining electronic case records and supervising student staff.

The role may also provide support to our expanding prevention and intervention programmes such as our Active Bystander Programme, including overseeing the enquiries, scheduling, and workshop administration.

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 20/80 basis (80% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Are you able to communicate effectively with students experiencing distress or complex circumstances? Are you able to work independently within agreed procedures, escalating where needed? If so, we'd love to hear from you. 

Our ideal candidate will be experienced in managing high-volume enquiries and administrative processes in a student or customer-facing environment. They will administer shared inboxes and appointment processes, handle personal information sensitively and in accordance with confidentiality and data protection requirements, and support students in a friendly, professional and efficient manner. The successful candidate will prioritise competing demands effectively, contribute to service improvement through accurate record keeping and reporting, and work collaboratively with colleagues and student staff to deliver an outstanding Advice Service and wellbeing projects for UCL students 

For full details on this role, please view the job pack attached below.

Please note - we reserve the right to close this vacancy early if we receive a high volume of applications from suitably qualified candidates. We therefore encourage interested applicants to submit their application as soon as possible.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

Role Purpose

This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.

About Access

We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.

We target those most in need of patient and flexible investment through:

• Funding enterprise development and blended finance programmes in England.
• Sharing knowledge and data and translating it into practical insight that others can use.
• Mobilising others who share our goal of making capital work for communities.

Main responsibilities include:

FINANCIAL MANAGEMENT (guide c.85%)

• Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
• Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit. 
• Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
• Managing the accounts payable and receivable functions
• Maintaining organised financial files to support monthly reporting and the year-end audit
• Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
• Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role

OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked

• Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
• Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
• Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
• Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
• Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed

Please download the Job Specification for the full job description, person specification, terms & conditions and benefits. 

Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.