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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity:
·The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment.
·You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably.
Key responsibilities:
·Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications.
·To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings).
·Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity.
·Line management of the Business Support Administrator.
·Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations.
·Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates.
·Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows.
Key contacts:
·The Leadership Team
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Ability to work with and understand databases and customer relationship management systems like Salesforce
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong relationship building skills, with the ability to achieve positive shared outcomes
·Strong written and verbal communication skills
·Excellent people management skills
Experience:
·Ability to come up with creative solutions and ideas
·Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances
·Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will support the Business Support Manager in ensuring that the charity's functions run efficiently, effectively and sustainably:
·To provide comprehensive and administrative support and excellent customer service for the Leadership Team and across the organisation.
·To partner with front-line teams to successfully deliver programmes and events and support campaigns, partnerships and promotions as required.
Key responsibilities:
·Providing excellent, administrative support for the Leadership Team, including diary management, arranging travel and travel arrangements as required.
·Providing day to day administrative support to core business and programme teams, as required, including:
- Supporting day-to-day communications by managing inboxes and responding to queries as appropriate (including info@ and recruitment@ inboxes)
- Coordinating face to face and virtual meetings; taking and circulating minutes and following up on actions.
- Provide additional administrative and operational support to teams as required in line with skills, knowledge and experience
·Manage staff profiles on our website, uploading new staff and removing staff profiles for leavers.
·Maintain office environment, ensuring desks are clear for colleagues to use and stationery cupboard is stocked and tidy.
·Organise staff cards – for birthdays, leavers, etc.
·Support HR with recruitment processes (e.g collating applications and arranging interviews).
·Assist the Business Support Manager with delivery of in-person internal events (Staff Days, Board Meetings) and external events (World Book Night, Summer Reading Challenge launches).
·Set up and closure of Office 365 accounts, monitoring Business User licenses and shared mailboxes.
·Organisation and administration of monthly Standing Meetings (all staff meeting).
Key contacts:
·The Leadership Team
·Business Support Manager
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong written and verbal communication skills
·Excellent customer service skills
Experience:
·Previous experience as an administrator supporting a busy team and juggling multiple priorities
·Experience of organising meetings with the ability to produce clear and concise minutes and notes.
·Previous experience of working as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
- Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
- Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
About you:
- An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
- Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
- Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
What you'll bring:
Essential:
- Experience in a similar role.
- A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
Desirable:
- Experience supporting Directors or senior leaders in a complex or regulated organisation.
- Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
- Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.
Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.
As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.
Fundraising at the Sutton Trust
We are seeking a dynamic and confident Philanthropy Manager to join our high-performing fundraising team. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030/31 will continue this fundraising trajectory to increase income to £12m. With a growing portfolio of philanthropic income from individuals – currently accounting for c.£1.2m – there is considerable enthusiasm and opportunity to build upon existing relationships and establish new ones in support of the work of The Sutton Trust.
Our fundraising approach will continue to focus on major gifts, harnessing and increasing our networks, and multi-year partnerships to leverage a range of drivers to secure philanthropic support. We anticipate utilising the structured giving schemes designed for our individual supporters to build a robust pipeline for future major gifts. This will include a focus on building out our newly refreshed Fellowship scheme and, importantly, working with the Head of Philanthropy to implement a segmented fundraising campaign with our 40,000 strong alumni community. Additionally, there is significant opportunity to build upon recent successes and further develop our approach to legacy fundraising.
Main duties
New Business
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Managing and growing the Trust’s Fellowship scheme through scoping, developing and securing new four and five-figure gifts from individual supporters, working closely with the Director of Development, Head of Philanthropy, and senior volunteers appropriately to secure and steward.
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Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors at all levels, including utilising the CRM, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as prospects research of philanthropists with an active interest in education/ social mobility.
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Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy – including identification, due diligence, qualification, and creating briefings and outreach plans.
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Work with the Head of Alumni Engagement to proactively identify Sutton Trust alumni with the capacity and inclination to support our work, developing meaningful relationships, identifying relevant opportunities to deepen their connection to the Trust, and influencing alums to start and continue their giving journey.
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Work with the Head of Fundraising Operations and Head of Philanthropy to design, implement, and promote a low-level online giving journey, including automated stewardship activation.
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Supporting the Head of Philanthropy to implement a compelling legacy campaign.
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Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations.
Account Management and Development
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Manage and grow the Trust’s Fellowship major donor scheme, creating meaningful, mutually beneficial and long-term relationships.
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Create meaningful and personalised donor plans for your portfolio, including reporting, regular written updates and in person meetings where appropriate.
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Working with the Director of Development and Head of Philanthropy to support the stewardship and management of the Board, and other major donors.
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Be accountable for achieving individual agreed income targets, looking for opportunities to grow funding and diversify philanthropic income.
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Support the Head of Philanthropy in developing high-quality Fellowship and philanthropy collateral and communications.
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Take responsibility for all elements of event management for individual donors, including creating, planning and managing events that create meaningful experiences for donors. This may include drinks receptions, small private dinners, panel events, and programme visits.
Fundraising, Line Management, Finance and Reporting
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Effectively line manage and coach the Philanthropy Assistant, supporting their development as a fundraiser.
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Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects.
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Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
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Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, donor record keeping, and reporting for philanthropic income.
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Working closely with colleagues, provide philanthropy fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice when working with individual supporters.
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Ensure you and your line report appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
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Stay up to date with philanthropy fundraising best practice, embedding it across the Philanthropy team’s work, and keep abreast of developments and opportunities within the wider fundraising space.
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Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have experience in:
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Experience building and managing donor relationships with individuals giving four-figures and above per annum in a philanthropy team or other fundraising capacity, and through structured giving schemes.
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Experience of all elements of the cultivation cycle, including prospect research via multiple sources, to develop a prospect pool of individual supporters.
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Experience of working with key senior colleagues across an organisation to secure major gifts and steward relationships, including making the ask for five-figure gifts.
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Experience of managing meaningful donor events and experiences, from concept to delivery.
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First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings.
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Excellent verbal and written communication, including the ability to write persuasive and engaging funding collateral, and to network with Sutton Trust stakeholders and donors to inspire and encourage giving.
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Experience of building or inputting into donor strategy and planning.
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Experience of managing line reports, including effective supervision, feedback and development.
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Experience with working with membership groups such as alumni, implementing online-giving schemes and supporting legacy campaigns (desirable).
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Strong analytical skills.
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Knowledge and experience of the education and/or not-for-profit sector.
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Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (i.e. donor-advised funds, family foundations etc).
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Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships
We are also looking for an individual who:
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Sympathetic to the aims of the Trust and our mission to increase social mobility.
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High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity.
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Strong communicator, skilled at persuading others through writing and conversation.
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Excellent attention to detail.
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Able to multi-task and prioritise multiple funder relationships.
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Able to work independently and as part of a team.
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Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: £42,025-£48,000
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
Interviews
Applications should reach us by 10am, Monday 18th May, with first round interviews held with first round interviews held on Wednesday, 27th May, and second round interviews held on Tuesday, 2nd June. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Legacy giving is a vital and growing part of Greenpeace UK's fundraising programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
This role is central to Greenpeace UK’s legacy programme, managing a varied caseload from straightforward estates to complex and high-value cases. As a newly created position, it brings legacy administration fully in-house and will play a key role in ensuring income is realised in full, accurately managed, and delivered in line with best practice.
As Legacy Case Manager, you will:
- Manage a caseload of residuary, pecuniary, life interest, discretionary, and high-value legacies, including contentious cases
- Lead on the preparation, monitoring and reporting of the legacy income budget and mid year forecasts, working closely with Finance and Fundraising colleagues to provide accurate, timely projections and variance analysis
- Work closely with internal teams and build effective external relationships with solicitors, executors and families to support positive outcomes
- Identify and resolve complex issues involving probate, trusts, tax, property, or litigation
- Represent Greenpeace UK externally with professionalism, fostering constructive relationships with pledgers, executors, solicitors, and sector peers
- Ensure compliance with relevant legislation, Charity Commission guidance, and ILM best practice
Essential skills and experience:
- Substantial experience in charity legacy and estate administration, both contentious and non-contentious
- Significant knowledge of probate, trusts, tax, and property issues relevant to legacy casework
- Strong understanding of sector best practice in legacy administration and charity law
- Proven ability to manage a high-volume and varied caseload to deadlines
- Excellent organisational skills and attention to detail
- Diplomacy, empathy, and resilience in handling contentious or sensitive cases
- Ability to work independently, prioritise effectively, and manage competing demands
A legal, probate, or legacy administration qualification is advantageous but not required.
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link contained within the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army in Chelmsford has been meeting the needs of its local community for 140 years, offering to all visitors to our centre hope and abundance in all its forms: sanctuary, friendship, work, purpose and, ultimately, new life in Jesus. Reporting to the Corps Officer and accountable to the Corps Leadership Team, the Community Programme Manager will strengthen community engagement and advance the corps’ aims to serve its neighbourhood with integrity, compassion, accountability, passion, respect and boldness through consistent and dedicated service delivery.
Key Responsibilities:
- Establish and maintain effective working relationships with program participants, the local council, other relevant charities, and members of our corps (church).
- Develop & deliver operational elements of the mission program.
- Manage the business resources of the corps, including finances, people, and buildings.
- Ensure procedural and statutory compliance.
If you have an eye for detail and a heart for people, we would love to have you join our team and help us make a positive impact in our community.
The successful candidate(s) will:
- Have proven interpersonal skills
- Experience in a complex & busy setting, and in managing staff and/or volunteers
- Strong administration skills, with the ability to plan, organise, prioritise and enjoy working with people
- The ability to deal tactfully with staff, volunteers and the public.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Closing date: Wednesday 13th May 2026.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton)
About you: We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity.
A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do.
This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Hybrid / High Wycombe (a minimum of one day per week on site)
Band 4: £36,000 – £38,000 + £312 working-from-home allowance
Embrace’s Fundraising & Communications cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
Cluster Purpose:
The Fundraising & Communications cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content; more donors are attracted to support; and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
Role Purpose:
As Retention & Development Manager, you’ll grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support. You will deliver excellent supporter journey experience, project managing engaging and compelling direct, and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities
Supporter Experience & Journeys:
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleague to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight:
- Track Regular Giving – net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard (e.g. churn, LTV, second gift rate, tenure, contactability) and understanding of retention.
Mid‑Value & Legacy Development:
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell:
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Webshop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration:
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institue of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-Wide Contribution:
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
KPIs you will own:
- Retention / churn: 12‑month retention (one off & RG), lapse rate, save‑rate on failed payments. – Value & growth: second gift rate, LTV by segment, average gift, RG net growth and tenure, mid-value upgrades, legacy enquiries. – Experience & quality: thank you – SLA, complaint rate – Data & compliance: growth in contactable base; preference completeness; data hygiene.
3/6/12‑month milestones:
- 3 months: Retention dashboard live; thank‑you refresh delivered; welcome → second‑gift test launched; RG plan drafted.
- 6 months: Lapse/reactivation plan running; retention rates improved; early LTV gains visible in key segments.
- 12 months: Reduced churn; higher second gift and upgrade rates; larger contactable supporter base; legacy pipeline growth.
Person specification
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines. Experience with payment recovery tools. and card update flows. Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Personal Attributes:
- Highly motivated and results driven.
- Demonstrates integrity, trust, and respect in all interactions.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Role requirements
Committed to the Christian mission, vision and values of the charity, either as a practising Christian or someone with a sympathy for Embrace’s mission with the Christian faith and character.
Company Overview
As a Christian development charity, we partner with Christians in the Middle East as they work to transform lives and restore the dignity of the most excluded and marginalised communities. Where there is a need – for refuge, a home, for health care, for education, for justice and human rights – we, with our partners, respond. Our goal is to contribute to a culture of human flourishing in a troubled region.
For more information and to apply, please visit our careers portal.
Closing date: 5.00pm on Tuesday, 12th May 2026.
Location: NSC, London SE1
Contract: Full time, 1-year Fixed Term One Year (initially)
Salary: £35k + PRP (Performance Related Pay)
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.
You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.
This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.
Responsibilities
· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety
· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show
· To research and monitor market trends, employer needs and competitor activity to inform business development strategy
Requirements
- Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
- Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
- Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
- Strong commercial acumen and ability to identify, grow and convert new business opportunities
- Experience using CRM systems to monitor and report on business leads
- Knowledge of CPD training or workforce development
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Clinks
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
Our Business Administrator will join the business team to underpin the operational running of our organisation and provide general administrative support. The team manages Clinks’ financial, governance, income generation, HR, IT, GDPR areas and adhoc other requirements for charity and company regulators. The postholder would be given the opportunity to contribute their skillset to the key components of the business functions and support a busy team with accuracy and efficiency in all areas.
The postholder will be expected to manage a varied workload with minimal supervision, taking responsibility for prioritising tasks and meeting deadlines. They should be proactive in identifying what needs to be done, using their initiative to progress work, while seeking input from colleagues where appropriate.
Reports to: Finance & Business Support Lead
Duties and key responsibilities
Finance
Provide general support to the Finance & Business Support Lead relating to finance administration and filing of documents.
Be responsible for our jobs board income and expenditure records for reconciliation and respond to general queries.
Support the management of our fixed assets equipment lists.
Governance
Provide support to the Funding and Governance Manager in preparation for all of Clinks committees and sub-committees including diary support.
Provide additional admin support for large governance projects including preparation of our annual AGM, annual report and Trustee recruitment.
HR
To support the Finance and Business Support Lead with recruitment administration, support the creation of job descriptions, job advertisements, managing applications and structuring interviews.
Support the creation of the induction process and welcoming new staff.
Responsibility for production of our staff organisation chart and staff/trustee mapping. Supporting staff meeting days and venue hire, catering and agenda preparation.
General
Responsibility for oversight of mailbox administration.
Support with individual project-based work including research topics for funding.
General note-taking for adhoc meetings.
Skills & Attributes
Accurate data inputting skills and good attention to detail
Well organised and systematic way of working
Ability to multi-task, work under pressure and be flexible
A collaborative approach to working with colleagues in a remote setting
Maintain effective record keeping systems
Ability to work both independently and as part of a team
IT skills at a level that supports a professional standard for email, internet and database management.
Efficient time management skills and be able to meet deadlines
Have good attention to detail and excellent communication skills
Excellent understanding of confidentiality.
General responsibilities
Represent and be an ambassador for Clinks
Work to support the mission, ethos and values of Clinks
Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
Support and promote diversity and equality of opportunity in the workplace
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Clinks is the national infrastructure charity dedicated to supporting voluntary organisations working with people in the criminal justice system
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an organised and friendly Training Administrator to join our small, busy Training team.
You’ll play an important role in helping our training programmes run smoothly. This is a great opportunity if you enjoy administration, like working with people, and take pride in keeping things well organised.
About the role
You’ll work closely with other Training Administrators, Course Leaders, and tutors to support the coordination and delivery of our training courses.
We’re looking for someone who is:
- Well organised
- Comfortable working with details and data
- Confident managing several tasks at once
- Happy working both independently and as part of a team
Location
Hybrid working - 2 days per week in our office in Bracknell. The rest of the week working from home (UK‑based).
What you’ll be doing
Some of the responsibilities will include:
- Providing day‑to‑day administrative support to the Training team
- Responding to training enquiries by email or phone
- Managing Training team email inboxes
- Processing course bookings and applications
- Supporting learners using Google Classroom and Coassemble
- Keeping records up to date on the CRM and other systems
- Processing payments and checking invoices
- Preparing and collating training materials
What we’re looking for
Essential
- Experience in an administrative role (training or courses is a bonus, but not required)
- Strong attention to detail and accurate record‑keeping skills
- Good organisational skills and the ability to manage multiple tasks
- Clear and friendly communication skills
- Confidence working independently and as part of a team
- Comfortable using Microsoft Outlook, Word, and Excel
Desirable (but not essential)
- Experience or understanding of dyslexia
- Familiarity with Google Classroom and/or Coassemble
We’re happy to provide support and training where needed.
Please view the job description for full details.
Equal opportunities
We want everyone we work with — as colleagues, volunteers, supporters, or people we support — to feel included and that they belong at the BDA.
We are committed to building a diverse organisation that reflects the communities we serve and to ensuring inclusion in everything we do. Applications are welcome from people of all backgrounds.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Cheltenham, Gloucestershire!
We are recruiting for a Shop Manager to manage the day to day running of our Cheltenham Store.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
** PLEASE NOTE THIS IS A SIX MONTH FIXED TERM CONTRACT **
Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Heathfield, East Sussex!
We are recruiting for a Shop Manager to manage the day to day running of our Heathfield Store.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
About Us
Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities -
To work as part of the Management Team with specific responsibility for managing
the young women’s refuge accommodation, ensuring a high-quality service for young
women and children who have experienced domestic violence. To support and
supervise a staff team, in the development and delivery of services for young women
and children in refuge.
Experience Required -
- Working with young women and children affected by domestic violence
- Project Management
- Supervising staff/volunteers
- Developing strong working relationships with other organisations, both voluntary and statutory
- Managing safeguarding issues for vulnerable young women and children
- Monitoring and evaluating projects, producing relevant reports and implementing learning
- Experience working with case management systems
Benefits
-
31 days annual leave (excluding bank holidays)
-
Up to 6% matched pension contribution
-
Free access to Employee Assistance Programme
-
Life Assurance scheme while in employment (a lump sum of 4 times salary)
-
Cycle to Work scheme
-
Health Cash Plan scheme available to all employees from day one
-
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on Friday 22nd May. Interviews will take place 11th June.
The client requests no contact from agencies or media sales.